Let's Go Places Together
Millions of people decide where to shop and what to buy with the Fetch app. We delight our users with their favorite rewards and power our partner brands with unparalleled consumer insights.
Want to help us continue transforming the world of shopping? Apply for an open position today. Also, learn more: Fetch Recruitment Scam Warning.
Open Positions
Technology
Senior Android Engineer I
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role
We’re hiring an Android Engineer to join our mobile team, focused on enhancing the experience within our third-party rewards and shoppability domains. This critical part of the Fetch app helps millions of users browse and activate rewards from external partners, discover shoppable products tailored to their preferences, and plan purchases that reliably earn Fetch points through attribution. By making it easier for users to find and activate relevant offers, your work will help them engage with partners and maximize their rewards.
You’ll be working at the intersection of e-commerce, marketing technology, and attribution, building Android experiences that are fast, intuitive, and seamlessly integrated into the broader Fetch ecosystem.
You’ll be part of a cutting-edge Android team operating on a modern, 150+ module architecture built with the latest Android best practices. Our stack includes Kotlin 2.X, 95% Jetpack Compose UI, MVVM with Hilt for dependency injection, and tooling like Gradle convention plugins, KSP, and Room. We optimize build performance with remote caches and CI pipelines powered by Bitrise.
What You’ll Do
- Own and deliver Android features that power rewards discovery and shoppable content, from browsing and saving offers to linking purchases back to Fetch.
- Integrate with partner APIs and marketing tech systems, ensuring rewards attribution is accurate and reliable.
- Optimize shoppability flows for performance and ease of use, reducing friction from product discovery through to purchase planning.
- Collaborate with product and design to ensure users can quickly find and activate offers most relevant to them.
- Monitor and improve engagement metrics, helping the team track how features drive user adoption and rewards redemption.
- Work across backend, data, and marketing tech teams to bring new partner integrations and e-commerce capabilities into the app.
Minimum Qualifications
- 5 years of hands-on experience developing and releasing Android applications.
- Strong command of Android fundamentals and modern tools/libraries (Kotlin, Jetpack, Coroutines, Compose).
- Demonstrated experience with unit testing and UI testing frameworks (JUnit, Espresso, Compose Testing), with a focus on delivering reliable, maintainable code.
- Experience with dependency injection frameworks (Hilt, Dagger, or similar).
- Hands-on experience with Room or equivalent local persistence solutions.
- Exposure to and ability to contribute to architecture, modularization, and component design in a large codebase.
- Demonstrated success working within cross-functional teams to ship impactful, user-focused features.
- Strong skills in debugging, profiling, and performance tuning.
- Effective communicator with experience aligning technical work with product goals.
- A collaborative mindset; experience working with team-based development is essential.
- Comfort navigating ambiguity, proposing paths forward, and driving toward outcomes.
- An AI-forward mentality to explore and apply the latest tools that improve engineering efficiency.
Preferred Qualifications
- Experience working in large, multi-module codebases with scalable architectures.
- Familiarity with build tooling (Gradle convention plugins, KSP) or contributing to CI/CD pipelines (Bitrise or similar).
- Background building mobile features in rewards, e-commerce, or marketing attribution domains.
- Familiarity with geospatial or mapping functionality in mobile apps.
- Generalist engineering experience, including backend or cross-platform development.
- Engagement in open-source ecosystems or collaborative development communities.
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is [$162,198 - $190,821]. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401(k): Fetch will match your contributions dollar for dollar, up to 4% of your eligible pay.
- Benefits for humans and pets: We offer comprehensive medical, dental, and vision plans for everyone, including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue, and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break. (Holidays will vary for Canada-based roles)
- Robust Leave Policies: 14 weeks of fully paid parental leave for all employees, plus 6 additional weeks of paid childbirth recovery leave for birthing parents, and a flexible return-to-work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one-time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers, and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US for US-based roles. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Staff Machine Learning Engineer
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role
Fetch is building the future of personalized consumer experiences. We’re looking for a Staff Machine Learning Engineer to serve as the technical lead for a high-impact ML team focused on personalization, relevance, and ranking.
In this role, you will own the technical direction and execution for your team’s ML systems - driving high-quality architecture, guiding implementation, and ensuring models and infrastructure operate reliably at scale. You’ll partner closely with product and cross-functional stakeholders while remaining deeply hands-on in design and development.
Role Responsibilities
- Serve as the technical lead for a single ML-focused team, setting direction and raising the bar on engineering quality and system design.
- Design, build, and scale ML systems supporting personalization, ranking, search, or ad-related use cases.
- Own end-to-end architecture for your team’s services, including model training, evaluation, deployment, and serving.
- Drive clarity in ambiguous problem spaces, translating product needs into scalable technical solutions.
- Lead design reviews and ensure thoughtful tradeoffs around latency, reliability, experimentation, and maintainability.
- Partner closely with product, data, and engineering stakeholders to deliver measurable business impact.
- Mentor engineers through hands-on technical guidance, feedback, and example.
- Use AI tools to accelerate development and improve system design, including:
- Prototyping and validating ideas with LLM tools.
- Leveraging AI for code iteration and experimentation.
- Using AI assistants for architecture diagramming and design validation.
- Exploring LLM-powered features where appropriate.
Minimum Requirements
- 12+ years of industry experience in machine learning or software engineering, with demonstrated ownership of production ML systems operating at scale.
- Proven experience building and scaling ML systems in personalization, relevance, search, or ad tech domains.
- Strong hands-on expertise in distributed systems, data pipelines, and ML infrastructure.
- Experience deploying ML models into production and operating them at consumer scale.
- Demonstrated ownership of complex technical initiatives within a team.
- Strong systems design skills with the ability to clearly articulate tradeoffs and implementation decisions.
- Experience mentoring engineers and influencing technical standards within a team.
- Ability to operate effectively in ambiguous environments and drive projects to completion.
- Bachelor’s degree in Computer Science, Engineering, or a related technical field.
Preferred Requirements
- Familiarity with LLMs and their application in personalization, feature generation, or search.
- Experience with real-time or streaming ML systems.
- Exposure to experimentation frameworks (A/B testing) and model performance measurement.
- Experience bridging model development with real-time serving systems.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Compensation: At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401(k): Fetch will match your contributions dollar for dollar, up to 4% of your eligible pay.
- Benefits for humans and pets: We offer comprehensive medical, dental, and vision plans for everyone, including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue, and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break. (Holidays will vary for Canada-based roles)
- Robust Leave Policies: 14 weeks of fully paid parental leave for all employees, plus 6 additional weeks of paid childbirth recovery leave for birthing parents, and a flexible return-to-work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one-time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers, and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US for US-based roles. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Principal Software Engineer, Consumer Experience
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
Meet Fetch Engineering
At Fetch, engineering is driven by curiosity, ownership, and a bias toward action. We operate in complex problem spaces where the right answer is not always clear, and success depends on adaptability, critical thinking, and informed decision-making. Our engineers are comfortable navigating ambiguity, understanding tradeoffs, gathering context, and turning uncertainty into progress while maintaining high technical standards.
Engineers at Fetch take pride in building reliable, scalable systems that serve millions of users. You will contribute directly to the codebase, collaborate closely with cross-functional partners, and help shape best practices that elevate the quality of our work. We foster a culture of mentorship and collaboration, where engineers grow by learning from one another and holding a high bar for quality, reliability, and impact.
About the Role:
Fetch is entering a pivotal phase where user lifecycle growth is the company's north star for 2026. Consumer Experience spans the systems and product surfaces that shape how millions of people discover, adopt, and stay with Fetch: personalization, notifications, recommendations, experimentation, onboarding, monetization, loyalty, and the growth surfaces that connect them. These surfaces cut across multiple teams and orgs, and the technical decisions made here compound into company-level outcomes.
As a Principal Software Engineer on Consumer Experience, you will own the multi-year technical direction for this domain. You will identify the highest-leverage opportunities, frame the hard problems before they are obvious, and set the architecture and standards that other teams build against. This is a senior technical leadership role for someone who can operate at the intersection of product, engineering, data, and user experience, and who is trusted by VP and executive leadership to shape where consumer experience goes next.
This is a highly hands-on role. You will still be in the codebase, but your leverage comes from the direction you set, the bets you help the company make, and the senior engineers you raise along the way.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
What you’ll do at Fetch:
- Set the technical vision for Consumer Experience
- Define the multi-year technical strategy for consumer-facing growth systems and articulate how it ladders up to Fetch's lifecycle growth goals. Identify where the domain needs to go before the roadmap makes it obvious.
- Frame the problems, not just the solutions
- Partner with Product, Design, Data, and executive stakeholders to surface the highest-leverage opportunities across the user lifecycle, define the problems worth solving, and shape the roadmap that follows. Turn ambiguity into a direction the org can execute against.
- Set direction other teams build against
- Establish the architectural patterns, standards, and technical approaches for personalization, experimentation, notifications, recommendations, and engagement infrastructure that teams across consumer surfaces adopt. Make the foundational bets that shape how these systems evolve for years.
- Drive experimentation and product iteration at scale
- Raise the ceiling on how quickly and safely teams can test, learn, and ship across the user lifecycle. Balance experimentation velocity against long-term product quality and platform health, and make those tradeoffs legible to the org.
- Move engagement, retention, and conversion at the company level
- Design and guide the systems that measurably influence engagement, activation, conversion, retention, and monetization for millions of users. Connect technical decisions to business outcomes leadership tracks.
- Act as a technical leader across teams and orgs
- Influence technical direction well beyond your immediate teams, resolve the hard cross-org architectural questions, and create alignment on consumer growth systems where no single team owns the answer.
- Raise the bar for senior engineers
- Mentor and grow staff and principal-level engineers. Set the standard for engineering fundamentals, pragmatic decision-making, operational excellence, and product-minded engineering, and multiply your impact through the people you develop.
- Accelerate developer and product velocity
- Champion the tools, workflows, and practices that speed up product development and experimentation, including AI-assisted development workflows, observability improvements, and scalable internal tooling.
- Model Technical Excellence
- Lead by example through thoughtful architecture, pragmatic decisions, and strong fundamentals. Promote a culture of ownership, accountability, and measurable impact.
Minimum Requirements:
- 15+ years building and scaling consumer-facing products, with a track record of company-level technical impact
- Experience setting multi-year technical direction for a consumer domain that spans multiple teams, where others built against the patterns and standards you established
- Deep experience building product experiences that directly move engagement, discovery, activation, retention, conversion, or monetization
- Experience across consumer growth areas such as search, recommendations, personalization, notifications, onboarding, feeds, messaging, experimentation, or lifecycle experiences
- Proven ability to frame ambiguous problems and shape roadmap and technical strategy alongside Product, Data, and executive leadership, not just execute a defined plan
- Demonstrated ability to influence technical and product decisions across multiple teams and orgs without direct authority
- Experience building and evolving high-scale consumer web or mobile applications
- Strong product and user experience instincts, including thoughtful decision-making around experimentation, usability, performance, and long-term product quality
- Strong engineering fundamentals and the ability to build reliable, scalable, maintainable systems
- Strong programming skills and the ability to operate effectively across the stack when needed
- Bachelor's degree or higher in Computer Science, Engineering, or a related technical field. Equivalent practical experience may be considered
Preferred Requirements:
- Experience building or scaling experimentation systems and running large-scale A/B testing programs
- Experience owning lifecycle engagement systems such as notifications, messaging, recommendations, personalization, or retention
- Experience with growth, retention, loyalty, marketplace, social, or monetization-focused consumer products
- Experience supporting high-scale consumer mobile or web experiences
- Familiarity with analytics, experimentation, and personalization systems that help teams understand and improve user behavior
- Experience raising product iteration and experimentation velocity through tooling, workflows, or internal capabilities
- Ability to clearly communicate product, technical, and user experience tradeoffs to both technical and non-technical audiences
Compensation: At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401(k): Fetch will match your contributions dollar for dollar, up to 4% of your eligible pay.
- Benefits for humans and pets: We offer comprehensive medical, dental, and vision plans for everyone, including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue, and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break. (Holidays will vary for Canada-based roles)
- Robust Leave Policies: 14 weeks of fully paid parental leave for all employees, plus 6 additional weeks of paid childbirth recovery leave for birthing parents, and a flexible return-to-work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one-time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers, and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US for US-based roles. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Senior iOS Software Engineer I
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role
We are hiring a Senior iOS Software Engineer to help build high-quality mobile experiences used by millions of users. In this role, you will work closely with cross-functional partners and other mobile engineers to design, build, and improve product features across the iOS app.
You’ll contribute throughout the development lifecycle, from technical design and implementation to testing, release, and iteration. We’re looking for an engineer who is comfortable working in a modern iOS codebase, collaborating across teams, and making thoughtful technical decisions that improve both the user experience and the maintainability of the product.
You’ll work with a modern iOS stack that includes Swift, SwiftUI, async/await, Combine, dependency injection, and modular architecture, along with strong tooling for testing, observability, and delivery.
What You’ll Do
- Build, ship, and maintain user-facing iOS features in collaboration with product, design, and engineering partners
- Contribute to the technical design and implementation of scalable, reliable mobile functionality
- Write clean, maintainable Swift code using modern iOS patterns and frameworks
- Work across the app to improve performance, quality, and overall user experience
- Build reusable components and shared abstractions that support faster feature development
- Use modern concurrency patterns to manage asynchronous workflows and keep the app responsive
- Partner with teammates on code reviews, technical discussions, and architecture decisions
- Debug production issues, identify root causes, and deliver thoughtful fixes
- Contribute to testing strategy, release readiness, and ongoing product iteration
- Evaluate new tools, frameworks, and engineering approaches that improve development velocity and product quality
Minimum Qualifications
- 5+ years of experience developing and shipping iOS applications
- Strong proficiency in Swift and core iOS development fundamentals
- Experience building features with SwiftUI and working in mixed SwiftUI/UIKit environments
- Solid understanding of modern concurrency in iOS, including async/await, task management, and main-thread/UI coordination
- Familiarity with Combine and asynchronous data flow patterns
- Experience with common iOS architecture patterns such as MVVM, dependency injection, and modular design
- Strong debugging and problem-solving skills in production mobile environments
- Experience integrating APIs, modeling data, and handling network-driven application flows
- Ability to work effectively on cross-functional product teams and communicate clearly with engineering and non-engineering partners
- High degree of ownership and comfort driving work from implementation through release
- Proficiency in AI-assisted development tools and practical uses of new engineering workflows
- Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent experience
Preferred Qualifications
- Product and Innovation mindset geared to pushing boundaries of what’s possible
- Experience designing reusable UI components, embedding animations, or shared feature foundations
- Experience building complex, consumer-facing mobile features at scale
- Strong understanding of performance optimization, app responsiveness, and memory management on iOS
- Familiarity with automated testing strategies for iOS applications
- Experience with CI/CD workflows and mobile release processes
- Exposure to large, modular codebases with multiple contributors
- Experience mentoring other engineers or helping guide technical design decisions
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is [$162,198 - $190,800]. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401(k): Fetch will match your contributions dollar for dollar, up to 4% of your eligible pay.
- Benefits for humans and pets: We offer comprehensive medical, dental, and vision plans for everyone, including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue, and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break. (Holidays will vary for Canada-based roles)
- Robust Leave Policies: 14 weeks of fully paid parental leave for all employees, plus 6 additional weeks of paid childbirth recovery leave for birthing parents, and a flexible return-to-work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one-time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers, and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US for US-based roles. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Senior Android Engineer II
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the role
We’re hiring a Senior Android Engineer II to join our mobile team, focused on enhancing the experience within our third-party rewards and shoppability domains. This critical part of the Fetch app helps millions of users browse and activate rewards from external partners, discover shoppable products tailored to their preferences, and plan purchases that reliably earn Fetch points through attribution. By making it easier for users to find and activate relevant offers, your work will help them engage with partners and maximize their rewards.
You’ll be working at the intersection of e-commerce, marketing technology, and attribution, building Android experiences that are fast, intuitive, and seamlessly integrated into the broader Fetch ecosystem.
You’ll be part of a cutting-edge Android team operating on a modern, 150+ module architecture built with the latest Android best practices. Our stack includes Kotlin 2.X, 95% Jetpack Compose UI, MVVM with Hilt for dependency injection, and tooling like Gradle convention plugins, KSP, and Room. We optimize build performance with remote caches and CI pipelines powered by Bitrise.
What You’ll Do
- Own and deliver Android features that power rewards discovery and shoppable content, from browsing and saving offers to linking purchases back to Fetch.
- Integrate with partner APIs and marketing tech systems, ensuring rewards attribution is accurate and reliable.
- Optimize shoppability flows for performance and ease of use, reducing friction from product discovery through to purchase planning.
- Collaborate with product and design to ensure users can quickly find and activate offers most relevant to them.
- Monitor and improve engagement metrics, helping the team track how features drive user adoption and rewards redemption.
- Work across backend, data, and marketing tech teams to bring new partner integrations and e-commerce capabilities into the app.
Minimum Qualifications
- 8 years of hands-on experience developing and releasing Android applications.
- Strong command of Android fundamentals and modern tools/libraries (Kotlin, Jetpack, Coroutines, Compose).
- Demonstrated experience with unit testing and UI testing frameworks (JUnit, Espresso, Compose Testing), with a focus on delivering reliable, maintainable code.
- Experience with dependency injection frameworks (Hilt, Dagger, or similar).
- Hands-on experience with Room or equivalent local persistence solutions.
- Exposure to and ability to contribute to architecture, modularization, and component design in a large codebase.
- Demonstrated success working within cross-functional teams to ship impactful, user-focused features.
- Strong skills in debugging, profiling, and performance tuning.
- Effective communicator with experience aligning technical work with product goals.
- A collaborative mindset; experience working with team-based development is essential.
- Comfort navigating ambiguity, proposing paths forward, and driving toward outcomes.
- An AI-forward mentality to explore and apply the latest tools that improve engineering efficiency.
Preferred Qualifications
- Experience working in large, multi-module codebases with scalable architectures.
- Familiarity with build tooling (Gradle convention plugins, KSP) or contributing to CI/CD pipelines (Bitrise or similar).
- Background building mobile features in rewards, e-commerce, or marketing attribution domains.
- Familiarity with geospatial or mapping functionality in mobile apps.
- Generalist engineering experience, including backend or cross-platform development.
- Engagement in open-source ecosystems or collaborative development communities.
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is [$190,409 - $224,011]. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401(k): Fetch will match your contributions dollar for dollar, up to 4% of your eligible pay.
- Benefits for humans and pets: We offer comprehensive medical, dental, and vision plans for everyone, including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue, and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break. (Holidays will vary for Canada-based roles)
- Robust Leave Policies: 14 weeks of fully paid parental leave for all employees, plus 6 additional weeks of paid childbirth recovery leave for birthing parents, and a flexible return-to-work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one-time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers, and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US for US-based roles. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Senior Machine Learning Engineer II - Ad Platform
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
We are seeking a Senior Machine Learning Engineer II to join Fetch’s Ad Ranking team. This role sits at the intersection of applied machine learning, data engineering, and production systems, with a focus on building and improving ranking, relevance, and optimization models that drive ad selection and delivery at scale. You will partner closely with product, data, and platform teams to develop ML-driven decisioning systems, including feature pipelines, model training and evaluation workflows, and low-latency serving infrastructure. This is a high-impact opportunity to influence how ads are ranked and personalized across the Fetch experience, improving advertiser performance, user engagement, and overall marketplace efficiency.
Role Responsibilities:
- Design, build, and improve machine learning models that power ad ranking, relevance, and optimization across the Fetch platform.
- Implement and iterate on active learning strategies, including data sampling, error-driven retraining, and human-in-the-loop workflows to improve ranking quality.
- Leverage LLMs to reduce model development and annotation effort, including synthetic data generation, assisted labeling, weak supervision, and error analysis for ranking and relevance tasks.
- Own ML experimentation, offline and online evaluation, and production inference for assigned ad ranking components.
- Partner closely with product, data, and platform teams to translate advertiser and user experience gaps into measurable ML improvements.
- Maintain high standards for model performance, reliability, latency, and data quality in production ranking systems.
- Use AI-assisted tools to accelerate development, experimentation, debugging, and analysis while maintaining strong engineering judgment.
- Designing features and validating ideas with ChatGPT & Claude sandboxes.
- Leveraging AI for code generation and technical prototyping.
- Using AI assistants for systems architecture diagramming and design validation.
Minimum Requirements:
- 8+ years of software engineering experience with a strong track record of building and maintaining production ML or data-driven systems.
- Strong proficiency in Python for machine learning and data processing, with working knowledge of Go, and hands-on experience deploying low-latency models into production ranking or decisioning systems.
- Experience with AWS and distributed systems, including building or operating scalable training pipelines and online inference services.
- Practical experience applying LLMs to reduce model development and data labeling effort, including assisted labeling, synthetic data generation, weak supervision, or model error analysis.
- Strong engineering judgment and systems mindset, with an emphasis on reliability, performance, and long-term maintainability of ranking or optimization systems.
- Experience using AI-assisted development tools (e.g., GitHub Copilot, ChatGPT, or similar) to accelerate iteration while maintaining high code quality.
- Ability to critically evaluate AI-generated outputs, debug complex issues, and validate correctness in production ML workflows.
Preferred Requirements:
- Bachelor’s or Master’s degree in Computer Science, Machine Learning, or a related field, or equivalent practical experience.
- Familiarity with modern AI tooling and frameworks such as AWS Bedrock, LangChain, vector databases, or similar orchestration technologies used in ML-powered decisioning systems.
- Experience building and operating machine learning workflows involving large language models (LLMs), including prompt-driven systems and model-assisted pipelines.
- Familiarity with orchestrating ML-driven decisions in high-throughput or low-latency environments, such as ranking, recommendation, or optimization systems.
- Experience with applied machine learning for relevance, ranking, or personalization problems (e.g., feature engineering, model evaluation, or feedback loops).
- Experience working in small, fast-moving, cross-functional teams, partnering closely with product, data, and platform stakeholders.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401(k): Fetch will match your contributions dollar for dollar, up to 4% of your eligible pay.
- Benefits for humans and pets: We offer comprehensive medical, dental, and vision plans for everyone, including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue, and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break. (Holidays will vary for Canada-based roles)
- Robust Leave Policies: 14 weeks of fully paid parental leave for all employees, plus 6 additional weeks of paid childbirth recovery leave for birthing parents, and a flexible return-to-work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one-time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers, and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US for US-based roles. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Staff Data Scientist, Platform
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
Meet Fetch AI & Data
AI & Data at Fetch sit at the center of how we understand our business, make decisions, and build intelligent products. The organization operates as an integrated AI & data ecosystem, spanning multiple disciplines, including data engineering, analytics engineering, machine learning, experimentation, and data platforms, all working together to turn data into durable business and customer impact.
Teams operate in complex problem spaces where requirements evolve, tradeoffs are constant, and the right answer is rarely obvious. Success depends on strong technical judgment, comfort with ambiguity, and the ability to gather context and make informed decisions while balancing quality, performance, scalability, and responsible use.
Practitioners across this org contribute hands-on to production systems, analytical foundations, and intelligent features. You will collaborate closely with product, platform, and engineering partners, help shape standards and best practices, and ensure our AI and data capabilities scale reliably as Fetch grows.
About the role:
Fetch is at a critical inflection point in how data and science inform the company's most important decisions. With millions of monthly active users, rich item-level purchase data, and increasing investment in AI-driven products like FetchGPT, Fetch has an opportunity to establish a rigorous, scalable measurement and causal reasoning foundation that powers pricing, incentives, growth, marketing investment, and financial planning.
We are seeking a Staff Data Scientist to serve as the company-wide scientific and measurement leader. This role goes beyond traditional analytics or domain ownership. You will define how Fetch measures value, reasons about causality, and translates evidence into executive decisions. You will own core measurement frameworks, architect semantic and metric foundations, and set the scientific quality bar across analytics, experimentation, and strategic modeling.
Within your first year, you will define Fetch's MAU × ARPU measurement operating system, establish canonical metrics and semantic standards powering FetchGPT and executive reporting, and deliver strategic models such as marketing mix, elasticity, and incentive sensitivity that directly inform leadership decisions.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities:
Company Measurement and Causal Strategy
- Define and own Fetch's company-level measurement framework anchored in MAU × ARPU.
- Establish decision frameworks for pricing, incentives, and value trade-offs.
- Set standards for evidence quality, uncertainty, and confidence in decision-making.
- Define the causal reasoning model used across product, growth, marketing, and finance.
- Own the scientific capability roadmap including elasticity, value curves, MMM, and forecasting.
Semantic and Data Architecture
- Architect the semantic mart and metric logic powering FetchGPT and scalable insights.
- Define canonical metric definitions and unify logic across experimentation platforms, dashboards, and diagnostics.
- Partner with Analytics Engineering and Data Platform to build foundational data assets.
- Establish BI standards and eliminate redundant or conflicting dashboards.
Scientific Governance and Experimentation
- Serve as the quality bar for high-impact analytics and diagnostics.
- Review strategic analyses to ensure correct interpretation and mechanism alignment.
- Set scientific rules for experimentation and validate high-risk tests such as pricing and incentives.
- Ensure observational and experimental results reconcile cleanly.
- Create templates and interpretation guides to standardize rigor.
Strategic Modeling Ownership
- Own cross-company models that drive executive decisions, including marketing mix modeling, elasticity and incentive sensitivity, value expectation curves, strategic forecasting, and financial mechanism models supporting MAU × ARPU planning.
Org-Wide Scientific Leadership
- Raise the scientific maturity of the data science and analytics organization.
- Design upskilling programs in statistics, causality, modeling, and storytelling.
- Author best-practice modeling libraries and documentation.
- Serve as a technical anchor and thought partner for senior ICs across the org.
- Establish norms for rigorous, transparent, mechanism-driven insights.
Technical Excellence
- Apply advanced statistical and causal methods to company-level problems.
- Build scalable, production-ready analytical frameworks in partnership with engineering.
- Champion best practices in experimentation design, model validation, and reproducibility.
- Leverage modern analytics tooling such as Python, SQL, Snowflake, dbt, and experimentation platforms.
Minimum Requirements:
- 8+ years of experience in data science, economics, statistics, or applied research, including experience operating at Staff or Principal scope on company and/or org-level problems.
- Deep expertise in causal inference, experimental design, and observational analysis, with demonstrated ownership of high-stakes business decisions informed by causal evidence.
- Experience defining and owning company-level measurement frameworks, canonical metrics, or strategic models used by senior leadership.
- Proven ability to influence and support executive decision-making, including presenting trade-offs, uncertainty, and recommendations that directly impact strategy.
- Exceptional written and verbal communication skills, with the ability to explain complex causal and modeling concepts to non-technical senior audiences.
- Bachelor's degree in a quantitative field.
Preferred Requirements:
- Advanced degree in a quantitative discipline.
- Hands-on experience owning and maintaining strategic models such as marketing mix models, elasticity estimates, incentive sensitivity, or long-range forecasts used in executive planning.
- Experience in large-scale consumer products, marketplaces, ad-supported platforms, or incentive-driven systems with complex value trade-offs.
- Experience in ads ranking, relevance, retrieval, recommendation, or personalization systems.
- Experience in ad measurement, attribution, incrementality, experimentation, or optimization.
- Core ads product/platform experience - building or scaling systems that determine which ads are shown, how they perform, or how that performance is measured.
- Experience defining semantic layers, metric governance, or data contracts at scale across multiple teams or functions.
- Demonstrated track record of org-wide scientific leadership without direct people management, including setting standards, reviewing work, and raising the technical bar across teams.
Compensation: At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401(k): Fetch will match your contributions dollar for dollar, up to 4% of your eligible pay.
- Benefits for humans and pets: We offer comprehensive medical, dental, and vision plans for everyone, including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue, and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break. (Holidays will vary for Canada-based roles)
- Robust Leave Policies: 14 weeks of fully paid parental leave for all employees, plus 6 additional weeks of paid childbirth recovery leave for birthing parents, and a flexible return-to-work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one-time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers, and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US for US-based roles. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Principal Scientist [Machine Learning Engineer] - Ads Platform
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
Meet Fetch Engineering
At Fetch, engineering is driven by curiosity, ownership, and a bias toward action. We operate in complex problem spaces where the right answer is not always clear, and success depends on adaptability, critical thinking, and informed decision-making. Our engineers are comfortable navigating ambiguity, understanding tradeoffs, gathering context, and turning uncertainty into progress while maintaining high technical standards.
Engineers at Fetch take pride in building reliable, scalable systems that serve millions of users. You will contribute directly to the codebase, collaborate closely with cross-functional partners, and help shape best practices that elevate the quality of our work. We foster a culture of mentorship and collaboration, where engineers grow by learning from one another and holding a high bar for quality, reliability, and impact.
About the Role:
Fetch is entering its AI-first era, and we're looking for a Principal Machine Learning Engineer to design, scale, and evolve the intelligent systems that power personalization, relevance, and ranking across our platform. You will build the ML infrastructure and real-time learning systems that enable Fetch to serve more relevant, adaptive, and high-performing experiences for millions of users.
Operating at the intersection of ML infrastructure, personalization, and large-scale distributed systems, you will be a key technical force shaping how Fetch's ML systems evolve. You'll collaborate with Product, Data Science, Platform, and Engineering teams to drive clarity, define architectural standards, and ensure our ML systems become smarter, faster, and more adaptive to evolving user preferences over time.
This is a hands-on, high-impact technical leadership role with influence across multiple engineering collectives. Your work will shape how Fetch builds and scales ML infrastructure: personalization, search, ranking, real-time learning, and feature systems at consumer scale.
Role Responsibilities
Architect for Scale and Intelligence: Design and evolve the ML infrastructure supporting personalization, search, ranking, and ad tech. Build systems that prioritize relevance, adaptability, and measurable user value.
Advance Intelligence in Production: Design and implement zero-to-one systems, including real-time learning and data pipelines. Define architectural patterns for feature infrastructure, model serving, and low-latency, high-throughput decision-making at consumer scale.
Evolve the ML Platform: Advance the core systems powering personalization and ranking, including data infrastructure, distributed systems, and large-scale data pipelines. Pioneer new approaches that raise both model performance and system efficiency.
Lead Through Influence and Product Partnership: Drive technical design, architecture, and cross-team alignment for major ML initiatives. Partner with product and engineering teams to create dynamic systems that adapt to evolving user preferences, and translate architectural tradeoffs into measurable outcomes.
Scale Experimentation & Learning Systems: Improve streaming and real-time learning infrastructure to enable faster iteration across ranking, personalization, and search systems.
Accelerate Innovation Velocity: Use AI tools to accelerate your work, including designing features and validating ideas with ChatGPT and Claude sandboxes, leveraging AI for code generation and technical prototyping, using AI assistants for systems architecture diagramming and design validation, and exploring LLMs to enhance personalization, conversational search, and feature creation.
Mentor & Multiply Engineering Impact: Coach senior engineers and rising technical leads, elevating standards for architectural clarity, technical execution, and design quality. Help raise the bar across the team and amplify impact through reusable frameworks and technical patterns.
Model Technical Excellence: Operate effectively in high levels of ambiguity with minimal direction, prioritizing effectively and driving impact. Shape the engineering culture around thoughtful, zero-to-one system design.
Minimum Requirements
- Proven experience building and scaling ML infrastructure in support of personalization, relevance, search, or ad tech systems.
- Deep hands-on expertise in data infrastructure, distributed systems, and large-scale data pipelines for ML systems.
- Experience working at a consumer product company with ML models operating at scale.
- Prior contributions to ranking, personalization, or ad tech systems with measurable business impact.
- Strong systems design skills, with a track record of leading architecture and communicating design tradeoffs.
- Experience mentoring and elevating other engineers.
- Success leading zero-to-one technical initiatives and delivering new infrastructure or ML systems from scratch.
- Ability to operate in high levels of ambiguity with minimal direction, prioritizing effectively and driving impact.
Preferred Requirements
- Familiarity with LLMs and their application in personalization, feature creation, and conversational search.
- Experience with streaming/real-time learning systems.
- Exposure to conversational search or large-scale information retrieval.
- Previous work bridging model development with real-time serving systems.
This role can be based in one of our US offices or remotely within the United States.
Compensation: At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401(k): Fetch will match your contributions dollar for dollar, up to 4% of your eligible pay.
- Benefits for humans and pets: We offer comprehensive medical, dental, and vision plans for everyone, including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue, and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break. (Holidays will vary for Canada-based roles)
- Robust Leave Policies: 14 weeks of fully paid parental leave for all employees, plus 6 additional weeks of paid childbirth recovery leave for birthing parents, and a flexible return-to-work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one-time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers, and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US for US-based roles. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Senior Backend Engineer II, Data Platform
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
Meet Fetch Platform Engineering
Platform engineering at Fetch is grounded in service to developers, strong ownership, and purposeful innovation. Rather than building end-user features, platform engineers focus on the foundations that other teams rely on, spanning core systems, architecture, automation, and developer workflows.
This work lives in complex problem spaces where the right answer is rarely obvious. Our engineers navigate ambiguity with data and sound judgment, understand tradeoffs, and partner closely across product and engineering to solve problems that scale. We maintain a high technical bar and value practicality, curiosity, and continuous improvement.
This is an environment for builders who enjoy shaping durable platforms, improving developer experience at scale, and enabling teams across Fetch to ship with confidence.
About the Role:
Fetch is entering its AI-first era, and we're looking for a Senior Backend Engineer II to join our Data Platform team. You'll help architect and evolve the systems that power how Fetch's data products are built, delivered, and made accessible - spanning areas like data pipelines, governed data access, delivery infrastructure, and partner-facing integrations. You'll operate at the problem level: identifying ambiguous, high-impact issues in your problem space and driving the technical solutions that resolve them. You'll be expected to bring strong technical ownership, proactively raise the bar on quality and reliability, and lead through influence across engineering and cross-functional stakeholders.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities:
- Own Technical Problems, Not Just Tasks: Proactively identify and solve ambiguous, complex problems within your team's problem space. Define the projects needed to address systemic issues rather than waiting to be assigned them.
- Drive Reliability & Quality: Set and raise the technical quality bar for your team. Initiate refactoring or system health work without being told to. Solve problems few others can, improving reliability and efficiency through code review, thoughtful rollout practices, and proactive stability improvements.
- Lead Multi-System Initiatives: Operate at the problem level - defining and driving solutions for high-ambiguity issues that span multiple projects or systems. Lead major initiatives or migrations that require coordination across teams or functions, ensuring complex or phased rollouts execute smoothly.
- Improve Team Efficiency: Identify new tools, processes, or platform capabilities that meaningfully improve your team's velocity and reduce operational overhead.
- Shape Technical Direction: Help define the direction and goals for your team, balancing project impact, product quality, and engineering efficiency. Guide decision-making through well-reasoned trade-offs, and communicate technical strategy clearly to both technical and non-technical stakeholders.
- Build Trust Across Teams: Collaborate closely with Product, TPM, and partner engineering teams. Help clarify trade-offs and decision ownership when views diverge, and work toward resolution before disagreements become blockers.
- Mentor & Grow Others: Coach peers and junior engineers, invest in their growth, and provide upward feedback to managers constructively. Model accountability, transparency, and strong engineering judgment, especially under pressure.
Minimum Requirements:
- 8+ years of professional software engineering experience, with a track record of increasing technical scope and ownership.
- Strong platform or backend engineering background, with experience building reliable, scalable systems; experience with data pipelines, integrations, or delivery infrastructure is a plus.
- Demonstrated ability to independently identify and scope ambiguous technical problems, then define and execute the work to solve them.
- Experience owning systems or components used by multiple teams or consumers, with attention to reliability and predictable operation.
- Track record of improving code quality, system health, or engineering practices within a team, often self-initiated.
- Experience contributing to or leading cross-team technical initiatives, including migrations or phased rollouts.
- Solid understanding of data infrastructure fundamentals — pipelines, governed data access, and delivery at scale.
- Strong code review instincts and judgment on rollout safety, monitoring, and operational risk.
- Mentorship experience with peer or junior engineers.
- Fluency in modern software ecosystems such as Kubernetes, event streaming, CI/CD, observability tooling, and AI-assisted development workflows.
- Ability to communicate technical trade-offs clearly, and to build alignment with stakeholders without relying on formal authority.
- Comfortable operating in ambiguous, evolving environments with a focus on measurable outcomes.
Preferred Requirements:
- Experience with data delivery, connectors, clean rooms, DSP integrations, or similar partner-facing data infrastructure.
- Familiarity with data governance and compliance-aware system design.
- Experience modernizing legacy systems or migrating to newer architectures.
- Exposure to AdTech, MarTech, or data-monetization ecosystems.
- Track record of improving reliability, latency, or developer velocity on a data- or integration-heavy platform.
- Experience giving upward feedback or informally mentoring across levels, even without formal management experience.
Compensation: At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is [$190,409 - $224,011]. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401(k): Fetch will match your contributions dollar for dollar, up to 4% of your eligible pay.
- Benefits for humans and pets: We offer comprehensive medical, dental, and vision plans for everyone, including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue, and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break. (Holidays will vary for Canada-based roles)
- Robust Leave Policies: 14 weeks of fully paid parental leave for all employees, plus 6 additional weeks of paid childbirth recovery leave for birthing parents, and a flexible return-to-work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one-time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers, and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US for US-based roles. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Staff Backend Engineer, Ads Platform
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
Meet Fetch Engineering
At Fetch, engineering is driven by curiosity, ownership, and a bias toward action. We operate in complex problem spaces where the right answer is not always clear, and success depends on adaptability, critical thinking, and informed decision-making. Our engineers are comfortable navigating ambiguity, understanding tradeoffs, gathering context, and turning uncertainty into progress while maintaining high technical standards.
Engineers at Fetch take pride in building reliable, scalable systems that serve millions of users. You will contribute directly to the codebase, collaborate closely with cross-functional partners, and help shape best practices that elevate the quality of our work. We foster a culture of mentorship and collaboration, where engineers grow by learning from one another and holding a high bar for quality, reliability, and impact.
About the Role:
Fetch is building the next generation of systems that power personalized advertising experiences for millions of users, and we're looking for a Staff Backend Engineer to help design and evolve the backend systems behind them. You will build and scale the high-throughput, low-latency distributed systems that sit on the critical path of Fetch's advertising platform, powering real-time decisions and experiences under demanding requirements for latency, availability, correctness, efficiency, and operational resilience.
At Fetch, Staff means impact well beyond a single team. You set technical standards that multiple teams adopt, architect across multiple services and domains for company-wide programs, and define multi-quarter initiatives that shape the direction of the broader Ads organization and the Platform, Data, and ML teams it depends on. You are the person who resolves the high-ambiguity, team-spanning problems others get stuck on, and you lead through technical influence and mentorship rather than formal authority.
The role requires deep expertise in distributed systems and backend architecture, along with a track record of solving difficult performance and scaling problems in production. You should be comfortable reasoning about systems operating at high request volumes, identifying bottlenecks across the stack, and designing architectures that continue to perform as traffic, data volume, and product complexity grow.
This is a high-impact role at the intersection of distributed systems, real-time decisioning, and monetization, where performance, reliability, and operational excellence are non-negotiable. You will work closely with Ads, Product, Platform, Data, and ML teams to build scalable foundations that let Fetch move quickly while holding a high bar for system quality.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
What you’ll do at Fetch:
- Own architecture across critical Ads services. Design the high-throughput, low-latency services behind ad selection, targeting, pacing, delivery, attribution, and measurement, including the calls on partitioning, caching, consistency, concurrency, and performance across multiple services and domains.
- Design for reliability, resilience, and operational excellence. Build systems that degrade gracefully under partial failures, traffic spikes, and downstream degradation, with the metrics, tracing, SLOs, and alerting that give clear visibility into revenue-generating systems.
- Evolve event-driven and data-intensive architectures. Design reliable data flows across transactional and non-transactional stores, streaming, messaging, caching, and real-time processing, balancing consistency, durability, latency, scalability, and operational complexity.
- Set standards multiple teams adopt. Drive backend, reliability, and performance standards across Ads and adjacent teams, and build reusable services and patterns that cut duplication and accelerate development.
- Drive engineering leverage. Lead significant refactoring, migration, and system-health work, and build shared infrastructure and patterns that improve the group's velocity and reliability.
- Shape org-level technical direction. Define and deliver multi-quarter initiatives that shape Ads-org direction and influence org-level priorities, and carry technical direction for the group when needed.
- Solve high-ambiguity, team-spanning problems. Resolve complex reliability, performance, and scalability problems that span multiple teams, and partner across Ads, Platform, Product, Data, and ML to align investment and surface misalignments early.
- Raise the engineering bar across teams. Mentor senior engineers across boundaries, lead technical design reviews, and establish practices for distributed systems, performance, reliability, and operational readiness that other teams adopt.
Minimum Requirements:
- Proven track record designing, building, and operating distributed backend systems at significant production scale, with demanding throughput, latency, availability, and reliability requirements.
- Deep understanding of distributed systems: partitioning, replication, consistency, caching, concurrency, asynchronous processing, failure isolation, and coordination.
- Strong track record diagnosing performance and scaling problems across applications, databases, caches, queues, networks, and infrastructure.
- Strong expertise in API design, service boundaries, event-driven architectures, and data-intensive systems (streaming, messaging, distributed stores, caching).
- Demonstrated ownership of architecture for complex distributed systems, including scalability planning, performance optimization, failure modes, and long-term evolution.
- Experience building highly reliable production systems with comprehensive observability: metrics, tracing, structured logging, alerting, capacity planning, and incident response.
- Experience making architectural decisions involving scalability, reliability, latency, consistency, operational cost, complexity, and developer-productivity tradeoffs.
- Ability to independently translate ambiguous product and business requirements into robust backend designs with clear technical and operational tradeoffs.
- Org-level influence beyond direct ownership: standards adopted by multiple teams, architecture for company-wide programs, and mentoring senior engineers across boundaries.
- Track record of defining and delivering multi-quarter, cross-team initiatives that shaped org direction and resolved high-ambiguity problems.
- Experience leading significant refactoring, migration, or system-health work that improved a team or group's velocity and reliability.
- Fluency in modern backend and infrastructure ecosystems such as Kubernetes, event streaming, distributed data stores, cloud infrastructure, CI/CD, and observability tooling.
Preferred Requirements:
- Direct experience building or scaling advertising, ad-serving, auction, marketplace, recommendation, or other real-time decisioning systems.
- Familiarity with advertising concepts such as targeting, pacing, bidding, frequency management, attribution, incrementality, and measurement.
- Experience operating at very high request rates with strict tail-latency requirements.
- Experience designing multi-region or highly available distributed systems and planning for traffic growth, regional failures, and capacity constraints.
- Experience building backend infrastructure that supports real-time ML inference, ranking, recommendation, targeting, or personalization.
- Demonstrated success improving system throughput, latency, reliability, or infrastructure efficiency at significant production scale.
- Strong judgment about distributed systems complexity, including when sophisticated patterns are necessary and when simpler designs scale further and operate more reliably.
- Prior Staff-level experience driving architectural direction across multiple teams, services, or product domains.
Compensation: At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401(k): Fetch will match your contributions dollar for dollar, up to 4% of your eligible pay.
- Benefits for humans and pets: We offer comprehensive medical, dental, and vision plans for everyone, including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue, and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break. (Holidays will vary for Canada-based roles)
- Robust Leave Policies: 14 weeks of fully paid parental leave for all employees, plus 6 additional weeks of paid childbirth recovery leave for birthing parents, and a flexible return-to-work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one-time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers, and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US for US-based roles. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Principal Engineer, Ads Platform
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
Meet Fetch Engineering
At Fetch, engineering is driven by curiosity, ownership, and a bias toward action. We operate in complex problem spaces where the right answer is not always clear, and success depends on adaptability, critical thinking, and informed decision-making. Our engineers are comfortable navigating ambiguity, understanding tradeoffs, gathering context, and turning uncertainty into progress while maintaining high technical standards.
Engineers at Fetch take pride in building reliable, scalable systems that serve millions of users. You will contribute directly to the codebase, collaborate closely with cross-functional partners, and help shape best practices that elevate the quality of our work. We foster a culture of mentorship and collaboration, where engineers grow by learning from one another and holding a high bar for quality, reliability, and impact.
About the Role:
Fetch is building the next generation of systems that power personalized advertising experiences for millions of users, and we're looking for a Principal Backend Engineer to help define the architecture behind them. You will design, scale, and evolve the high-throughput, low-latency distributed systems that sit on the critical path of Fetch's advertising platform. These systems must make decisions and serve experiences in real time while maintaining exceptional standards for availability, correctness, efficiency, and operational resilience.
At Fetch, Principal is the most senior individual-contributor engineering level, and only a small number of engineers operate here. You set technical direction the rest of engineering builds on, act as a technical peer to engineering leadership, and are the person brought in for the cross-organizational problems that have stalled major company initiatives and that no one else has solved. You own the long-term engineering strategy for the Ads platform and drive the fundamental technical shifts, major migrations, and architectural redesigns that unlock gains for the entire engineering organization.
The role requires deep expertise in distributed systems and backend architecture, along with a track record of solving difficult scaling problems in production. You should be comfortable reasoning about systems operating at very high request volumes, identifying bottlenecks across the stack, and designing architectures that continue to perform as traffic, data volume, and product complexity grow.
This is a hands-on, high-impact technical leadership role with influence across multiple engineering collectives. You stay in the code while operating at Principal scope, moving between architecture, implementation, debugging, strategy, and mentorship, and your work shapes how Fetch approaches distributed systems, service architecture, performance, reliability, and engineering excellence at scale.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
What You'll Do:
- Own architecture across critical Ads services. Define the architecture of the high-throughput, low-latency systems behind ad selection, targeting, pacing, delivery, attribution, and measurement, including the calls on partitioning, caching, consistency, concurrency, and performance as the platform scales.
- Design for reliability, resilience, and operational excellence. Set how systems degrade gracefully under partial failures, traffic spikes, and downstream degradation, and establish the metrics, tracing, SLOs, and alerting that give engineering clear visibility into revenue-generating systems.
- Evolve event-driven and data-intensive architectures. Guide decisions across transactional and non-transactional stores, streaming, messaging, caching, and real-time processing, balancing consistency, durability, latency, scalability, and operational complexity.
- Set organization-level standards. Establish the architectural patterns and quality bar for service design, APIs, observability, reliability, testing, and operational readiness that teams across the org build on.
- Drive fundamental technical shifts. Identify and lead major migrations, architectural redesigns, and platform re-foundations that unlock large scalability and productivity gains for the entire engineering organization, often through difficult incremental change.
- Own long-term engineering strategy. Shape Fetch's technical direction for the Ads platform across multiple organizations, influence priorities and architecture company-wide, steer it against industry trends, and represent Fetch's technical approach in the broader engineering community.
- Solve the problems no one else can. Solve deeply complex, cross-organizational problems that block major company initiatives, operating under extreme ambiguity, and lead cross-company technical alignment across Ads, Platform, Product, Data, and ML.
- Multiply the org and mentor its leaders. Mentor staff and senior engineers, coach engineering managers and technical leaders on direction, and design coaching, feedback, and calibration systems that persist across teams and time.
Minimum Requirements:
- Significant experience designing, building, and operating large-scale distributed backend systems in production, with demanding throughput, latency, availability, and reliability requirements.
- Deep understanding of distributed systems: partitioning, replication, consistency models, caching, concurrency, asynchronous processing, failure modes, and coordination.
- Experience diagnosing and solving performance and scaling problems across applications, databases, caches, queues, networks, and infrastructure.
- Strong expertise with service-oriented or microservice architectures, APIs, event-driven systems, and high-volume data processing.
- Demonstrated experience making architectural tradeoffs across relational and non-relational databases, streaming platforms, caching technologies, and other distributed storage.
- Strong operational experience with production systems: observability, SLOs, incident response, capacity planning, load testing, and reliability engineering.
- Track record of driving fundamental technical shifts, such as major migrations or architectural redesigns, that improved scalability, velocity, or reliability for an entire engineering organization.
- Track record of solving deeply complex, cross-organizational problems that blocked major initiatives and that others had been unable to solve.
- Demonstrated influence on long-term engineering strategy and architecture at the organization or company level, spanning multiple teams or organizations, including translating technical tradeoffs into business outcomes.
- Experience mentoring principal and staff engineers and coaching engineering managers and technical leaders.
- Ability to remain hands-on while operating at Principal scope, moving between architecture, implementation, debugging, strategy, and mentorship.
- Fluency in modern backend and infrastructure ecosystems such as Kubernetes, event streaming, distributed data stores, cloud infrastructure, CI/CD, and observability tooling.
Preferred Requirements:
- Experience building or scaling advertising, ad-serving, auction, marketplace, recommendation, or other real-time decisioning systems.
- Familiarity with advertising concepts such as targeting, pacing, bidding, frequency management, attribution, incrementality, measurement, and revenue integrity.
- Experience operating at very high request rates with strict tail-latency requirements, including large-scale event streaming and real-time processing.
- Experience designing multi-region or globally distributed systems with high availability.
- Demonstrated success materially reducing infrastructure cost while increasing throughput, reliability, or performance.
- Experience building platforms that support real-time ML inference, ranking, recommendation, or personalization.
- Strong judgment on where architectural complexity is justified and where a simpler system scales further and operates more reliably.
- Influence beyond a single company, such as contributions to open source, standards bodies, or the broader technical community.
Compensation: At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401(k): Fetch will match your contributions dollar for dollar, up to 4% of your eligible pay.
- Benefits for humans and pets: We offer comprehensive medical, dental, and vision plans for everyone, including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue, and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break. (Holidays will vary for Canada-based roles)
- Robust Leave Policies: 14 weeks of fully paid parental leave for all employees, plus 6 additional weeks of paid childbirth recovery leave for birthing parents, and a flexible return-to-work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one-time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers, and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US for US-based roles. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Sr. IT Engineer, IAM & Platform Management
Madison, US - Remote | In office
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
This role owns identity and access management (Okta and adjacent identity tooling) and Atlassian/Jira/Confluence platform administration as dedicated, full-time disciplines. It exists to create a specialist role who can get ahead of configurations, designing for scale, and closing any identity gaps (entitlement configurations, contractor and non-employee access, and access-automation).
- Own identity and access management as a full-time discipline: SSO, entitlement governance, and access automation.
- Own Atlassian/Jira/Confluence as dedicated platform administration, including the ITDESK project that every team at Fetch depends on.
- Identify, propose and implement improvements.
- Get ahead of platform and identity risk through architecture and automation, rather than reacting to incidents after they occur.
- Provide senior technical depth that the current generalist model cannot sustain.
Role Responsibilities:
1. Identity & Access Management (Okta)
- Own configuration and administration of Okta SSO, MFA policy, and lifecycle workflows (onboarding, offboarding, role changes).
- Own entitlement governance: design and run periodic access reviews, identify and remediate stale or excess access, and close gaps that allowed past entitlement misconfigurations.
- Own contractor and non-employee access governance, including time-bound access, approval workflows, and offboarding enforcement.
- Integrate and manage third-party application SSO connections; troubleshoot identity-related issues escalated from the team.
- Maintain security compliance for identity systems in partnership with Information Security.
2. Access Automation & Risk Reduction
- Build and maintain automated workflows for provisioning, deprovisioning, and access review (e.g., via Okta workflows, or adjacent automation tooling) to reduce manual access administration.
- Investigate and close automation gaps.
- Partner with Information Security on broader architectural patterns and help remediate patterns in IT-administered systems.
3. Atlassian Suite Platform Administration
- Own Jira project configuration, workflows, permission schemes, and automation rules.
- Administer Confluence spaces, permissions, and documentation standards.
- Support Bitbucket configuration and access where applicable.
- Design for scale and plan platform architecture proactively rather than administering reactively.
4. Platform & Identity Architecture
- Evaluate and recommend new tooling, integrations, or automation that improve identity governance or platform scalability.
- Maintain technical documentation for identity and platform systems sufficient for audit, onboarding, and incident response.
5. Cross-Functional Partnership
- Partner with Information Security on identity-related risk, audit evidence, and remediation of access-related findings.
- Partner with the Manager of IT Operations on prioritization, escalation, and coordination with the rest of the IT Operations team.
- Serve as the technical point of contact for identity and Atlassian platform questions across the company.
6. Documentation & Continuous Improvement
- Maintain clear, current documentation for identity workflows, access policies, and platform configuration.
- Identify recurring manual work in identity or platform administration and drive it toward automation or self-service.
- Contribute to access request, approval, and audit workflow improvements.
Within established security and platform standards, this role is authorized to:
- Configure and modify Okta and Atlassian platform settings within approved change-management practices.
- Design and implement access automation workflows.
- Recommend and prioritize platform architecture changes.
- Flag and pause changes that present apparent identity or platform risk pending review.
Minimum Requirements:
- Ability to work onsite as needed to provide hands-on IT support to Fetch team members in our Madison, Chicago, Boston, or New York offices.
- 5+ years in IT engineering or systems administration with a concentration in identity and access management and/or SaaS platform administration.
- Direct hands-on experience administering Okta in a production environment, including SSO, MFA, and lifecycle automation.
- Direct experience administering Atlassian tools (Jira, Confluence) at an organizational scale, including workflow and permission design.
- Working knowledge of SAML/SSO concepts and access governance practices.
- Familiarity with scripting, automation tooling, and API/webhook-based integrations.
- Strong documentation habits and ability to work independently on platform architecture decisions.
Preferred Requirements:
- Experience remediating identity-related security incidents or entitlement misconfigurations.
- Experience with JumpCloud, Google Workspace admin, or AWS IAM.
- Experience designing access review or automated deprovisioning programs.
- B.S. in Computer Science, Information Systems, or equivalent experience.
- Relevant certifications (Okta Certified Administrator, Atlassian certifications, or equivalent).
- Deep technical ownership of high-blast-radius systems
- Proactive risk identification and architecture-first thinking
- Automation-first problem solving
- Independent judgment and prioritization
- Cross-functional partnership with Security and IT leadership
- Documentation discipline
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is [$124,535 - $146,512]. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401(k): Fetch will match your contributions dollar for dollar, up to 4% of your eligible pay.
- Benefits for humans and pets: We offer comprehensive medical, dental, and vision plans for everyone, including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue, and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break. (Holidays will vary for Canada-based roles)
- Robust Leave Policies: 14 weeks of fully paid parental leave for all employees, plus 6 additional weeks of paid childbirth recovery leave for birthing parents, and a flexible return-to-work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one-time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers, and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US for US-based roles. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
Madison, US - Remote | In office
Senior Backend Engineer II, CI/CD
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
Meet Fetch Platform Engineering
Platform Engineering at Fetch is grounded in service to developers, strong ownership, and purposeful innovation. Rather than building end-user features, platform engineers focus on the foundations that other teams rely on, spanning core systems, architecture, automation, and developer workflows.
This work lives in complex problem spaces where the right answer is rarely obvious. Our engineers navigate ambiguity with data and sound judgment, understand tradeoffs, and partner closely across product and engineering to solve problems that scale. We maintain a high technical bar and value practicality, curiosity, and continuous improvement.
This is an environment for builders who enjoy shaping durable platforms, improving developer experience at scale, and enabling teams across Fetch to ship with confidence.
About the Role:
We are hiring a Senior Software Engineer II focused on CI/CD Engineering to help build and improve the systems, tooling, and developer workflows that power software delivery across Fetch.
You will design and develop tools and automation that make it easier for engineers to build, test, validate, and deploy software with confidence. This includes improving CI performance, strengthening automated testing and verification, enhancing observability, and providing developers with faster, more actionable feedback.
This is a software engineering role with a strong backend and platform engineering focus. While you will work closely with CI/CD infrastructure and DevOps technologies, much of your work will involve writing production-quality software, developing testing frameworks, and building tools that improve how engineering teams deliver code.
At the Senior II level, you will independently own complex technical projects, make thoughtful design decisions, and collaborate across teams to deliver reliable, maintainable solutions. You will help identify opportunities to improve developer workflows and contribute to technical solutions that can scale across Fetch.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
What you’ll do at Fetch:
- Design, build, and maintain CI/CD tooling, automated verification systems, and developer workflows that improve software delivery.
- Independently own complex technical projects, from design and implementation through testing, deployment, and ongoing improvement.
- Develop backend services, internal tools, and automation that support build, test, validation, and deployment workflows.
- Improve automated testing capabilities, including integration testing, end-to-end testing, contract testing, and performance regression testing.
- Build and enhance automated quality gates, merge validation, and verification workflows that improve software reliability and release confidence.
- Optimize CI/CD performance through caching, parallelization, infrastructure improvements, and more efficient test execution.
- Improve observability and developer feedback by making pipeline health, test failures, performance regressions, and deployment outcomes easier to diagnose.
- Partner with backend, infrastructure, SRE, security, frontend, and mobile engineers to improve testing practices and developer workflows.
- Contribute to technical design decisions, document solutions, and mentor engineers through code reviews and knowledge sharing.
- Explore opportunities to incorporate AI-assisted development and automated verification into engineering workflows.
Minimum Requirements:
- 8+ years of software engineering experience, including hands-on experience with backend systems, CI/CD tooling, developer infrastructure, or platform engineering.
- Strong software engineering fundamentals with experience designing, building, and maintaining production-quality backend services, APIs, or internal tools.
- Experience building or improving CI/CD pipelines, automated testing infrastructure, and software delivery workflows.
- Hands-on experience with integration testing, end-to-end testing, contract testing, or performance regression testing.
- Experience with observability, monitoring, and debugging tools, including diagnosing complex application or pipeline reliability issues.
- Understanding of API contracts, schema validation, distributed systems, and service integration patterns.
- Experience with cloud infrastructure, containers, and modern DevOps practices, including technologies such as Docker, Kubernetes, and infrastructure-as-code.
- Ability to independently solve complex technical problems, evaluate tradeoffs, and deliver maintainable solutions.
- Strong communication and collaboration skills, with experience working across engineering teams.
- A developer-focused mindset and curiosity about AI-assisted development and emerging engineering tools.
Preferred Requirements:
- Experience building internal developer platforms, CI/CD verification frameworks, or developer productivity tooling.
- Experience with CI platforms such as GitHub Actions, Bitrise, or similar systems.
- Experience developing backend services or automation using Go, Python, or similar languages.
- Experience with Kubernetes, Terraform, AWS, or other cloud infrastructure technologies.
- Experience building automated quality gates, contract testing frameworks, or reproducible test environments.
- Experience with progressive delivery, canary deployments, merge queues, or artifact-based deployment workflows.
- Experience improving build and test performance across large codebases or distributed engineering environments.
- Experience applying AI or autonomous agents to software development, testing, CI/CD, or operational workflows.
- Open-source contributions or involvement in developer tooling, infrastructure, or software engineering communities.
Compensation: At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $190,409 - $224,011. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401(k): Fetch will match your contributions dollar for dollar, up to 4% of your eligible pay.
- Benefits for humans and pets: We offer comprehensive medical, dental, and vision plans for everyone, including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue, and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break. (Holidays will vary for Canada-based roles)
- Robust Leave Policies: 14 weeks of fully paid parental leave for all employees, plus 6 additional weeks of paid childbirth recovery leave for birthing parents, and a flexible return-to-work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one-time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers, and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US for US-based roles. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Senior Director, Tech & Product Operations
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
Meet Fetch Engineering
At Fetch, engineering is driven by curiosity, ownership, and a bias toward action. We operate in complex problem spaces where the right answer is not always clear, and success depends on adaptability, critical thinking, and informed decision-making. Our engineers are comfortable navigating ambiguity, understanding tradeoffs, gathering context, and turning uncertainty into progress while maintaining high technical standards.
Engineers at Fetch take pride in building reliable, scalable systems that serve millions of users. You will contribute directly to the codebase, collaborate closely with cross-functional partners, and help shape best practices that elevate the quality of our work. We foster a culture of mentorship and collaboration, where engineers grow by learning from one another and holding a high bar for quality, reliability, and impact.
About the Role:
Fetch is building the industry's leading consumer tech platforms, and we need an executive-level operator to partner directly with our CTO and CPO.
Sitting at the intersection of technology strategy, product strategy, portfolio governance, and executive execution, you will proactively resolve cross-functional friction and drive tight alignment across Platform Foundations, AI/ML, Growth, Ads & Monetization, and Product Engineering. We are looking for an individual who can turn high-level product and technology strategy into fast, predictable execution across the organization.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
What you’ll do at Fetch (Role Responsibilities):
Portfolio Governance & Strategic Planning
- Drive Product & Tech Planning: Partner with the CTO, CPO, StratOps, Finance, People Experience, and Product & Technology leaders to drive leadership inputs, resource allocation, and opex decisions through annual and quarterly planning.
- Own the CPO/CTO Executive Cadence: Run the leadership rhythms specific to the Offices of the CPO and CTO, including leadership team cadences, executive reviews, Product & Tech All-Hands, and follow-through on executive decisions and commitments.
- Maintain Top-Down Visibility: Maintain a clear executive view of portfolio health, product outcomes, deliverable milestones, ROI, risks, and decisions requiring CPO/CTO attention across Platform Foundations, AI/ML, Growth, Ads & Monetization, and Product Engineering.
- Balance Tech Debt & Innovation: Establish clear frameworks to evaluate trade-offs between core platform investments, maintenance, and long-term strategic bets.
Proactive Leverage & Strategic Execution
- Expand Executive Reach: Act as the primary point of contact to intercept issues and keep CTO and CPO priorities moving forward.
- Drive Key Strategic Initiatives: Lead critical cross-functional Product and Technology initiatives from initial framing through execution, ensuring clear accountability across participating teams.
- Enforce Accountability: Establish delegation frameworks across Product and Technology leaders, track executive commitments and decisions, and ensure issues are resolved or escalated quickly.
Decision Velocity & Cross-Functional Alignment
- Frame High-Stakes Decisions: Synthesize complex product, technical, and business decisions into clear recommendations to accelerate executive decision-making.
- Accelerate Cross-Functional Execution: Partner across Product, Engineering, Finance, Legal, and People to resolve cross-functional blockers, align stakeholders, and accelerate execution of major initiatives.
- Proxy for the CTO and CPO: Represent the Product and Technology organizations in planning, board preparation, executive reviews, and strategic forums with both technical and product credibility.
AI Strategy & Technical Productivity
- Operationalize AI Tooling: Work with Product, AI/ML, and Platform leaders to evaluate and embed modern AI tools across the product development lifecycle to improve team velocity and product delivery.
- Evolve How We Build: Shape operating models, execution cadences, and cross-functional collaboration across Product and Engineering to reflect modern, AI-first product development.
What you'll bring:
You are a seasoned Product & Technology operator who creates clarity amidst ambiguity and translates high-level strategy into high-velocity execution. You understand how modern product and engineering organizations operate, bring deep technical and product context, and can build systems that scale the impact of both the CTO and CPO.
You also bring:
- Proven Senior Leadership: 12+ years of experience across technology strategy, BizOps, product/technology leadership, or management consulting in high-growth tech scale-ups.
- Technical & Product Fluency: Deep domain familiarity across software engineering, AI/ML, cloud infrastructure, and platform architecture, allowing you to engage credibly with VPs, Principal Engineers, and Product leaders on complex investment trade-offs.
- Executive Leverage & Proactive Ownership: A track record of acting as a force multiplier for executive leaders, anticipating risks early and structuring accountability frameworks across Product and Technology leadership teams.
- Portfolio & Strategic Governance: Demonstrated success designing portfolio reviews, capital/resource allocation models, and operating cadences that connect technology investments directly to business KPIs.
- Cross-Functional Influence: Exceptional executive presence and communication skills, with the proven ability to align diverse stakeholders (Product, Finance, Legal, People) and drive execution without relying on formal authority.
What success looks like:
Success in this role is measured by the leverage you create for the CTO and CPO and the organizational velocity of the Technology and Product teams. Key indicators of success include:
- Maximized Executive Focus: The CTO and CPO focus almost entirely on long-term technology strategy, product strategy, customer outcomes, innovation, and executive leadership while you remove operational friction, drive cross-functional alignment, and ensure disciplined execution across Product & Technology.
- Accelerated Decision Velocity: Major architectural, trade-off, and resource decisions move cleanly through the pipeline because options, trade-offs, and recommendations are pre-framed before reaching leadership.
- Full Tech Portfolio Visibility: Technology investments across Platform Foundations, AI/ML, Growth, Ads & Monetization, and Product Engineering are clearly mapped to business outcomes, budget tracking, and delivery timelines with no surprise gaps.
- Proactive Risk Neutralization: Cross-team dependencies, resource bottlenecks, and delivery risks are identified and resolved at the leadership level long before impacting release cadences or requiring executive intervention.
- Measurable AI Productivity: Technology teams actively adopt AI development toolchains, driving continuous, observable improvements in developer throughput, code quality, and delivery speed.
Compensation: At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401(k): Fetch will match your contributions dollar for dollar, up to 4% of your eligible pay.
- Benefits for humans and pets: We offer comprehensive medical, dental, and vision plans for everyone, including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue, and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break. (Holidays will vary for Canada-based roles)
- Robust Leave Policies: 14 weeks of fully paid parental leave for all employees, plus 6 additional weeks of paid childbirth recovery leave for birthing parents, and a flexible return-to-work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one-time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers, and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US for US-based roles. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Director of Information Security
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
The Director of Information Security owns Fetch's security function end to end: vulnerability management and AppSec, incident response and forensics, security architecture, GRC/compliance, third-party risk, and security awareness. This role is the senior full-time security leader for the company, taking day-to-day ownership of the security program.
The Director of Information Security is the dedicated, always-on owner of the security posture; someone who can run point on a critical incident, drive a vulnerability program to completion, and build the compliance backbone the company needs as it scales.
- Own the security function's day-to-day execution.
- Reduce the company's exposure to high-blast-radius security risk, AI agent architecture, and application security.
- Build a mature, auditable, and scalable security program (policy, controls, evidence, reporting) ahead of compliance and customer-trust demands.
- Lead and grow a Security team, providing the people management the function has lacked.
- Serve as the primary technical authority and incident commander for security events.
- Represent Information Security credibly to executives, auditors, customers, and partners.
Role Responsibilities:
1. Security Engineering & Vulnerability Management
- Own the AppSec and vulnerability management program (Snyk and adjacent tooling), including pack ownership, CI/CD security gating, and repository risk classification processes.
- Drive vulnerability remediation SLAs and hold engineering accountable to them.
- Continuously mature the program from reactive scanning toward proactive, gated prevention.
2. Incident Response & Forensics
- Act as an incident commander for security incidents, including coordinating cross-functional response, containment, and communication.
- Own the bug bounty and continuous penetration testing disclosure program: triage, validation, remediation tracking, and researcher communication.
- Facilitate post-incident reviews and root-cause analysis, with particular attention to recurring architectural risk patterns.
- Ensure remediation of systemic issues, not just point fixes and elevate platform-level fixes when the same root cause recurs across incidents.
3. Security Architecture & Emerging Risk
- Own security architecture review for new systems, platforms, and AI agent deployments, including AI agent identity and access patterns (eg, cross-app access, delegated identity).
- Maintain security standards for cloud infrastructure, endpoint protection, and network/edge security.
- Partner with IT Operations on identity-related risk (entitlement sprawl, contractor and non-employee access, and access governance) providing the security requirements and risk lens that IT Operations executes against.
4. GRC, Policy & Compliance
- Own the security policy library, risk register, and control framework; keep them current and audit-ready.
- Lead internal and external audits and assessments, coordinating evidence collection across IT, Engineering, and Legal.
- Report program maturity, open risk, and remediation progress to executive leadership on a regular cadence.
- Oversee processes to update and maintain the Enterprise Security Risk Register.
5. AI Governance & Emerging Technology Risk
- Partner with the Chief AI Officer on the security dimensions of AI governance, including enforcement of AI acceptable-use policy and identification of security risk in new AI tooling and agent deployments.
- Provide the security review and risk sign-off for new AI platforms, agents, and integrations prior to broad rollout.
6. Third-Party & Vendor Risk
- Own vendor and third-party security risk assessment for new tools, integrations, and contractors.
- Maintain a defensible, repeatable process for evaluating vendor security posture before onboarding.
7. Security Awareness & Culture
- Own company-wide security awareness programming, phishing simulation, and targeted training following incidents or audit findings.
- Build blameless, clear communications that raise the organization's security literacy without creating fear or confusion.
8. Team Leadership & People Management
- Hire, coach, and develop the Security Engineering team.
- Set team priorities, run performance management, and build a growth path for security engineers.
- Establish team operating rhythm: on-call/incident rotation, backlog grooming, and technical review standards.
9. Executive & Cross-Functional Communication
- Own the security content in recurring executive reporting.
- Represent Information Security in cross-functional forums (Legal, AI governance, IT Operations, Engineering leadership).
- Escalate material risk, resourcing gaps, or unresolved cross-functional blockers promptly and clearly.
Minimum Requirements:
- 7+ years in information security, including meaningful experience in application security, incident response, and security architecture.
- Demonstrated experience running vulnerability management programs at scale (eg, Snyk or comparable tooling).
- Direct incident command experience, including coordinating cross-functional response to significant security events.
- People management experience, ideally building or scaling a security engineering team.
- Working knowledge of cloud security, identity and access management concepts, and modern AI/agent architecture risk.
- Strong written and verbal communication skills, including comfort presenting to executive audiences.
Preferred Requirements:
- Experience with bug bounty/responsible disclosure program management.
- Experience building or maturing a GRC program, including audit and compliance framework experience (SOC 2, ISO 27001).
- Familiarity with AI agent security risk, including MCP-style tool/agent architectures and identity delegation patterns.
- Experience partnering with AI governance or data governance functions.
- Relevant certifications (CISSP, CISM, or equivalent).
- Incident command and crisis leadership
- Security architecture and risk assessment
- Program and process maturity building
- People leadership and coaching
- Executive communication
- Cross-functional influence without direct authority over partner teams
- Judgment under ambiguity and time pressure
Compensation: At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401(k): Fetch will match your contributions dollar for dollar, up to 4% of your eligible pay.
- Benefits for humans and pets: We offer comprehensive medical, dental, and vision plans for everyone, including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue, and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break. (Holidays will vary for Canada-based roles)
- Robust Leave Policies: 14 weeks of fully paid parental leave for all employees, plus 6 additional weeks of paid childbirth recovery leave for birthing parents, and a flexible return-to-work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one-time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers, and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US for US-based roles. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Senior Backend Engineer II, Data & Agentic Context Platforms
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
Meet Fetch Engineering
At Fetch, engineering is driven by curiosity, ownership, and a bias toward action. We operate in complex problem spaces where the right answer is not always clear, and success depends on adaptability, critical thinking, and informed decision-making. Our engineers are comfortable navigating ambiguity, understanding tradeoffs, gathering context, and turning uncertainty into progress while maintaining high technical standards.
Engineers at Fetch take pride in building reliable, scalable systems that serve millions of users. You will contribute directly to the codebase, collaborate closely with cross-functional partners, and help shape best practices that elevate the quality of our work. We foster a culture of mentorship and collaboration, where engineers grow by learning from one another and holding a high bar for quality, reliability, and impact.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
About the Role:
Fetch is looking for a Senior Backend Engineer II to build the data and context foundation for our agentic platform. You’ll design and operate the backend services, APIs, data pipelines, and storage systems that make trusted organizational and user context available to agents and product experiences with the appropriate latency, quality, security, and cost.
Working closely with agent, machine learning, data, security, and product teams, you’ll own systems from ingestion and modeling through retrieval and serving. You’ll create reusable platform capabilities that account for context semantics, provenance, freshness, permissions, evaluation, and dependable retrieval.
Role Responsibilities:
- Design, build, and operate scalable backend services and APIs that ingest, transform, retrieve, and serve context to agents and product applications.
- Own batch and real-time data flows, including event ingestion, transformation, indexing, storage, and low-latency serving.
- Develop reusable capabilities for agent context, including connectors, context assembly, memory and state interfaces, metadata and provenance, authorization-aware retrieval, and evaluation signals.
- Define data models, schemas, and contracts, and implement validation, lineage, freshness checks, and observability as upstream systems evolve.
- Select storage and retrieval patterns across operational databases, data warehouses and lakes, search systems, caches, and graph or vector technologies based on access patterns.
- Establish SLIs and SLOs, monitor latency and correctness, plan capacity, manage costs, and design graceful failure and recovery paths.
- Translate ambiguous context needs into durable platform abstractions and lead technical designs through implementation, rollout, measurement, and adoption.
- Improve engineering velocity through well-designed SDKs, tools, documentation, deployment patterns, and paved paths.
- Mentor engineers and raise the bar for backend architecture, data quality, operational excellence, and the responsible use of context.
Minimum Requirements:
- 8+ years of professional software engineering experience, including ownership of production backend or distributed systems at meaningful scale.
- Strong programming skills in at least one modern language, such as Go, Python, Java, or Rust, along with proficiency in SQL and data modeling.
- Experience designing and operating APIs, asynchronous workflows, and data-intensive systems with demanding reliability, scalability, latency, and data-quality requirements.
- Experience with modern data infrastructure, including streaming or messaging systems, batch processing, operational databases, and cloud-based data platforms.
- Sound technical judgment regarding data consistency, schema evolution, privacy and access control, failure handling, performance, and cost.
- Experience with AWS, Infrastructure as Code tools such as Terraform or CloudFormation, CI/CD, and modern software delivery practices.
- Ability to lead ambiguous technical problems from architecture through adoption, delivering incrementally and improving systems based on evidence.
- Strong communication and collaboration skills, including the ability to present technical designs, constructively challenge decisions, align cross-functional partners, and mentor other engineers.
- A bachelor’s or advanced degree in Computer Science, Engineering, Data Science, Mathematics, or a related field—or equivalent practical experience.
Preferred Requirements:
- Experience building production agentic or LLM-powered platforms, including context assembly, memory, retrieval, or evaluation systems.
- Experience with vector databases, graph technologies, search platforms, or hybrid retrieval approaches.
- Experience developing internal platforms, SDKs, or paved paths adopted by multiple engineering teams.
- Familiarity with authorization-aware retrieval and the governance of sensitive data, including provenance, lineage, freshness, and privacy.
Compensation: At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $190,409 - $224,011. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401(k): Fetch will match your contributions dollar for dollar, up to 4% of your eligible pay.
- Benefits for humans and pets: We offer comprehensive medical, dental, and vision plans for everyone, including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue, and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break. (Holidays will vary for Canada-based roles)
- Robust Leave Policies: 14 weeks of fully paid parental leave for all employees, plus 6 additional weeks of paid childbirth recovery leave for birthing parents, and a flexible return-to-work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one-time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers, and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US for US-based roles. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Staff Data Scientist, Rewarded Apps
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
Meet Fetch AI & Data
AI & Data at Fetch sit at the center of how we understand our business, make decisions, and build intelligent products. The organization operates as an integrated AI & data ecosystem, spanning multiple disciplines, including data engineering, analytics engineering, machine learning, experimentation, and data platforms, all working together to turn data into durable business and customer impact.
Teams operate in complex problem spaces where requirements evolve, tradeoffs are constant, and the right answer is rarely obvious. Success depends on strong technical judgment, comfort with ambiguity, and the ability to gather context and make informed decisions while balancing quality, performance, scalability, and responsible use.
Practitioners across this org contribute hands-on to production systems, analytical foundations, and intelligent features. You will collaborate closely with product, platform, and engineering partners, help shape standards and best practices, and ensure our AI and data capabilities scale reliably as Fetch grows.
About the Role:
Fetch is looking for a Staff Data Scientist to serve as the senior analytical and scientific leader for our Play business and broader Rewarded Apps portfolio. Reporting to the Senior Director of User Analytics & Insights, you’ll partner with General Managers and leaders across Product, Marketing, Engineering, and other functions to shape how data, experimentation, and advanced analytics inform the future of Play.
This is a strategic, hands-on individual contributor role. You’ll set the analytical direction for Play, identify the highest-value questions for the business, and lead complex analyses and modeling initiatives that influence product strategy, monetization, engagement, and long-term growth. While this role has no direct reports, you’ll mentor analysts and data scientists, establish best practices, and raise the bar for analytical rigor across the organization.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities:
- Set the analytical and scientific strategy for Play, identifying high-impact opportunities across revenue, margin, engagement, retention, user experience, and advertiser performance.
- Serve as a senior thought partner to business, Product, Marketing, and Engineering leaders, proactively defining the questions analytics should answer.
- Translate ambiguous business and product challenges into structured analytical approaches that clearly communicate trade-offs, uncertainty, and expected impact.
- Develop a deep understanding of the Play P&L and connect user behavior and product performance to revenue, margin, and marketplace outcomes.
- Lead advanced analytics and data science initiatives across engagement, retention, monetization, personalization, segmentation, and marketplace dynamics.
- Build predictive and machine learning models that identify behavioral patterns, forecast outcomes, prioritize opportunities, and inform product and business strategy.
- Shape Play’s experimentation and measurement strategy, applying A/B testing, causal inference, quasi-experimental methods, and observational analysis as appropriate.
- Develop scalable analytical assets, feature pipelines, modeling frameworks, and trusted measurement systems using Python and SQL.
- Partner with Product and Engineering to operationalize models, scoring frameworks, and analytical outputs that improve the user experience and business performance.
- Translate complex findings into clear recommendations for senior and executive audiences, framed around customer outcomes, financial impact, strategic risk, and opportunity cost.
- Mentor analysts and data scientists, review high-impact analyses, and establish best practices for modeling, experimentation, documentation, reusable code, and data storytelling.
Minimum Requirements:
- 8+ years of experience in data science, analytics, quantitative strategy, or a related field, including ownership of complex product or business domains.
- Advanced proficiency in Python and SQL, with experience building reusable analytical and modeling workflows.
- Experience developing, evaluating, and operationalizing machine learning and predictive models, including feature engineering and translating model outputs into business decisions.
- Strong foundation in statistics, experimental design, power analysis, metric selection, segmentation, and causal inference.
- Experience applying causal inference techniques such as difference-in-differences, matching, synthetic controls, or related methodologies.
- Experience developing models related to personalization, propensity, recommendations, forecasting, retention, or lifetime value.
- Demonstrated ability to independently structure and solve ambiguous, high-impact problems while balancing analytical rigor with business urgency.
- A track record of using analytics to drive measurable improvements in areas such as revenue, engagement, retention, product performance, or operational efficiency.
- Proven ability to influence senior stakeholders across Product, Engineering, Marketing, and business teams without direct authority.
- Experience mentoring analysts or data scientists and improving the quality of work across a broader team.
- Exceptional communication and data storytelling skills, including the ability to explain sophisticated analytical concepts to non-technical audiences.
Preferred Requirements:
- Experience in consumer technology, gaming, marketplaces, rewards, loyalty, or another high-frequency digital product.
- Experience with modern analytics engineering tools and practices, including dbt, Git/GitHub, Spark, or similar technologies.
- Experience working with businesses where user engagement, monetization, incentives, and marketplace economics are closely connected.
- Experience combining advanced analytics with both product and commercial strategy.
Compensation: At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401(k): Fetch will match your contributions dollar for dollar, up to 4% of your eligible pay.
- Benefits for humans and pets: We offer comprehensive medical, dental, and vision plans for everyone, including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue, and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break. (Holidays will vary for Canada-based roles)
- Robust Leave Policies: 14 weeks of fully paid parental leave for all employees, plus 6 additional weeks of paid childbirth recovery leave for birthing parents, and a flexible return-to-work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one-time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers, and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US for US-based roles. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Senior Machine Learning Engineer I - Ads Platform
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role
We are seeking a Machine Learning Software Engineer to join Fetch’s Ads Platform team. This role sits at the intersection of applied machine learning, data engineering, and production systems, with a focus on building and improving ranking, relevance, and optimization models that drive ad selection and delivery at scale. You will partner closely with product, data, and platform teams to develop ML-driven decisioning systems, including feature pipelines, model training and evaluation workflows, and low-latency serving infrastructure. This is a high-impact opportunity to influence how ads are ranked and personalized across the Fetch experience, improving advertiser performance, user engagement, and overall marketplace efficiency.
Role Responsibilities:
- Design, build, and improve machine learning models that power ad ranking, relevance, and optimization across the Fetch platform.
- Implement and iterate on active learning strategies, including data sampling, error-driven retraining, and human-in-the-loop workflows to improve ranking quality.
- Leverage LLMs to reduce model development and annotation effort, including synthetic data generation, assisted labeling, weak supervision, and error analysis for ranking and relevance tasks.
- Own ML experimentation, offline and online evaluation, and production inference for assigned ad ranking components.
- Partner closely with product, data, and platform teams to translate advertiser and user experience gaps into measurable ML improvements.
- Maintain high standards for model performance, reliability, latency, and data quality in production ranking systems.
- Use AI-assisted tools to accelerate development, experimentation, debugging, and analysis while maintaining strong engineering judgment.
- Designing features and validating ideas with ChatGPT & Claude sandboxes.
- Leveraging AI for code generation and technical prototyping.
- Using AI assistants for systems architecture diagramming and design validation.
Minimum Requirements:
- 5+ years of software engineering experience with a strong track record of building and maintaining production ML or data-driven systems.
- Strong proficiency in Python for machine learning and data processing, with working knowledge of Go, and hands-on experience deploying low-latency models into production ranking or decisioning systems.
- Experience with AWS and distributed systems, including building or operating scalable training pipelines and online inference services.
- Practical experience applying LLMs to reduce model development and data labeling effort, including assisted labeling, synthetic data generation, weak supervision, or model error analysis.
- Strong engineering judgment and systems mindset, with an emphasis on reliability, performance, and long-term maintainability of ranking or optimization systems.
- Experience using AI-assisted development tools (e.g., GitHub Copilot, ChatGPT, or similar) to accelerate iteration while maintaining high code quality.
- Ability to critically evaluate AI-generated outputs, debug complex issues, and validate correctness in production ML workflows.
Preferred Requirements:
- Bachelor’s or Master’s degree in Computer Science, Machine Learning, or a related field, or equivalent practical experience.
- Familiarity with modern AI tooling and frameworks such as AWS Bedrock, LangChain, vector databases, or similar orchestration technologies used in ML-powered decisioning systems.
- Experience building and operating machine learning workflows involving large language models (LLMs), including prompt-driven systems and model-assisted pipelines.
- Familiarity with orchestrating ML-driven decisions in high-throughput or low-latency environments, such as ranking, recommendation, or optimization systems.
- Experience with applied machine learning for relevance, ranking, or personalization problems (e.g., feature engineering, model evaluation, or feedback loops).
- Experience working in small, fast-moving, cross-functional teams, partnering closely with product, data, and platform stakeholders.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401(k): Fetch will match your contributions dollar for dollar, up to 4% of your eligible pay.
- Benefits for humans and pets: We offer comprehensive medical, dental, and vision plans for everyone, including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue, and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break. (Holidays will vary for Canada-based roles)
- Robust Leave Policies: 14 weeks of fully paid parental leave for all employees, plus 6 additional weeks of paid childbirth recovery leave for birthing parents, and a flexible return-to-work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one-time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers, and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US for US-based roles. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Staff Data Scientist, Data Products
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
Meet Fetch AI & Data
AI & Data at Fetch sit at the center of how we understand our business, make decisions, and build intelligent products. The organization operates as an integrated AI & data ecosystem, spanning multiple disciplines, including data engineering, analytics engineering, machine learning, experimentation, and data platforms, all working together to turn data into durable business and customer impact.
Teams operate in complex problem spaces where requirements evolve, tradeoffs are constant, and the right answer is rarely obvious. Success depends on strong technical judgment, comfort with ambiguity, and the ability to gather context and make informed decisions while balancing quality, performance, scalability, and responsible use.
Practitioners across this org contribute hands-on to production systems, analytical foundations, and intelligent features. You will collaborate closely with product, platform, and engineering partners, help shape standards and best practices, and ensure our AI and data capabilities scale reliably as Fetch grows.
About the Role:
Fetch’s off-platform data business monetizes our data beyond the app through audience segments, measurement capabilities, and data feeds. We are seeking a Staff Data Scientist to build the foundations of this business and accelerate its growth, serving as technical lead for a small team of data scientists while remaining hands-on in building the models and systems behind our data products.
You’ll set the technical direction across audiences, measurement, and data feeds, and personally architect and build the models and systems behind them, from early prototypes through scalable production use. On the audience side, you’ll build predictive models that extend Fetch’s reach well beyond our own user base, shape the relevance and ranking approaches that match the right audiences to each advertiser’s goals, and apply those capabilities to in-product work as well. On the measurement side, you’ll own the frameworks that turn campaign data into trusted proof of sales impact, using causal inference to separate true advertising effects from noise.
You’ll also set the quality bar for your team through hands-on mentorship and rigorous reviews, champion our methodology with customers, partners, and industry leaders, and align senior leaders around clear, decisive recommendations. You’ll build strong partnerships across product, engineering, and Go-to-Market teams to help establish Fetch’s approach as a trusted market standard.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities:
- Lead a small team of data scientists as technical lead, owning the quality and delivery of the team's work.
- Set the technical direction and roadmap across audiences, measurement, and data feeds, partnering with product and engineering on the design, quality, and coverage of the data delivered to partners.
- Architect and build the models and systems behind our data products.
- Develop data scientists in causal inference, predictive modeling, and clear communication.
- Build predictive models that identify likely buyers and extend audiences beyond Fetch's user base.
- Shape relevance and ranking approaches that match the right audiences to advertiser goals.
- Define how audience quality is evaluated and articulate what differentiates Fetch audiences in a crowded market.
- Extend these models to in-product use cases, such as acquiring high-value users for Fetch.
- Own the measurement frameworks that connect ad exposure to verified conversions using Fetch data, and turn one-off analyses into repeatable, scalable products.
- Drive the application of causal inference and experimental design to establish whether advertising drove outcomes.
- Champion our methodology with customers, partners, and industry leaders, anticipating the challenges they will raise.
- Establish our approach as a trusted market standard through clear documentation and evangelism.
- Align senior leaders around clear, decisive recommendations on strategy and tradeoffs.
- Develop strong partnerships across product, engineering, and Go-to-Market teams, including sales and business development.
- Carry work from prototype to production alongside ML engineering, data engineering, and platform teams.
- Spot gaps others haven't, build alignment across stakeholders, and sustain momentum on long-running initiatives.
Minimum Requirements:
- 8+ years of total experience in data science or applied statistics, including 3+ years of industry experience building ads platform capabilities, such as audience products or measurement systems.
- Strong statistical foundation, with deep expertise in causal inference and advertising measurement.
- Hands-on experience building and architecting predictive modeling systems for advertising as well as relevance and ranking systems.
- Experience building systems that run beyond a prototype, with the ability to partner with engineering to take them into production.
- Experience leading or mentoring other data scientists, including setting technical direction and reviewing the quality of their work.
- Experience leveraging modern analytics tooling such as Python, SQL, Snowflake, and dbt.
- A clear track record of influencing senior leadership and partnering with product and engineering stakeholders.
- Clear and decisive written and verbal communication, including the ability to explain complex methodology to non-technical audiences.
- Demonstrated initiative in identifying problems others haven’t and driving them to resolution across teams.
- Demonstrated ability to evaluate AI tools critically and apply them where they meaningfully improve results.
- Bachelor’s degree in a quantitative field.
Preferred Requirements:
- Advanced degree in a quantitative discipline.
- Experience with off-platform and programmatic advertising or identity.
- Experience defending measurement or audience methodology in conversations with external customers or industry partners.
- Experience partnering with GTM, sales, or business development teams.
- Experience with retail or CPG purchase data.
Compensation: At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401(k): Fetch will match your contributions dollar for dollar, up to 4% of your eligible pay.
- Benefits for humans and pets: We offer comprehensive medical, dental, and vision plans for everyone, including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue, and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break. (Holidays will vary for Canada-based roles)
- Robust Leave Policies: 14 weeks of fully paid parental leave for all employees, plus 6 additional weeks of paid childbirth recovery leave for birthing parents, and a flexible return-to-work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one-time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers, and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US for US-based roles. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Staff Machine Learning Engineer - Ad Platform
Canada - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
Fetch is building the future of personalized consumer experiences. We’re looking for a Staff Machine Learning Engineer to serve as the technical lead for a high-impact ML team focused on personalization, relevance, and ranking.
In this role, you will own the technical direction and execution for your team’s ML systems - driving high-quality architecture, guiding implementation, and ensuring models and infrastructure operate reliably at scale. You’ll partner closely with product and cross-functional stakeholders while remaining deeply hands-on in design and development.
Role Responsibilities
- Serve as the technical lead for a single ML-focused team, setting direction and raising the bar on engineering quality and system design.
- Design, build, and scale ML systems supporting personalization, ranking, search, or ad-related use cases.
- Own end-to-end architecture for your team’s services, including model training, evaluation, deployment, and serving.
- Drive clarity in ambiguous problem spaces, translating product needs into scalable technical solutions.
- Lead design reviews and ensure thoughtful tradeoffs around latency, reliability, experimentation, and maintainability.
- Partner closely with product, data, and engineering stakeholders to deliver measurable business impact.
- Mentor engineers through hands-on technical guidance, feedback, and example.
- Use AI tools to accelerate development and improve system design, including:
- Prototyping and validating ideas with LLM tools.
- Leveraging AI for code iteration and experimentation.
- Using AI assistants for architecture diagramming and design validation.
- Exploring LLM-powered features where appropriate.
Minimum Requirements
- 12+ years of industry experience in machine learning or software engineering, with demonstrated ownership of production ML systems operating at scale.
- Proven experience building and scaling ML systems in personalization, relevance, search, or ad tech domains.
- Strong hands-on expertise in distributed systems, data pipelines, and ML infrastructure.
- Experience deploying ML models into production and operating them at consumer scale.
- Demonstrated ownership of complex technical initiatives within a team.
- Strong systems design skills with the ability to clearly articulate tradeoffs and implementation decisions.
- Experience mentoring engineers and influencing technical standards within a team.
- Ability to operate effectively in ambiguous environments and drive projects to completion.
- Bachelor’s degree in Computer Science, Engineering, or a related technical field.
Preferred Requirements
- Familiarity with LLMs and their application in personalization, feature generation, or search.
- Experience with real-time or streaming ML systems.
- Exposure to experimentation frameworks (A/B testing) and model performance measurement.
- Experience bridging model development with real-time serving systems.
This is a full-time role that can be held from one of our US offices or remotely in the United States or any Canadian province (excluding Quebec), subject to appropriate work authorization. Canadian employment, if applicable, would be through Fetch’s Canadian Employer of Record.
Benefits for Canada-based employees may differ slightly to comply with applicable law(s) (e.g., paid time off, Holidays, etc.).
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401(k): Fetch will match your contributions dollar for dollar, up to 4% of your eligible pay.
- Benefits for humans and pets: We offer comprehensive medical, dental, and vision plans for everyone, including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue, and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break. (Holidays will vary for Canada-based roles)
- Robust Leave Policies: 14 weeks of fully paid parental leave for all employees, plus 6 additional weeks of paid childbirth recovery leave for birthing parents, and a flexible return-to-work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one-time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers, and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US for US-based roles. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
Canada - Remote
Senior Data Scientist I, Monetization
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
Meet Fetch AI & Data
AI & Data at Fetch sit at the center of how we understand our business, make decisions, and build intelligent products. The organization operates as an integrated AI & data ecosystem, spanning multiple disciplines, including data engineering, analytics engineering, machine learning, experimentation, and data platforms, all working together to turn data into durable business and customer impact.
Teams operate in complex problem spaces where requirements evolve, tradeoffs are constant, and the right answer is rarely obvious. Success depends on strong technical judgment, comfort with ambiguity, and the ability to gather context and make informed decisions while balancing quality, performance, scalability, and responsible use.
Practitioners across this org contribute hands-on to production systems, analytical foundations, and intelligent features. You will collaborate closely with product, platform, and engineering partners, help shape standards and best practices, and ensure our AI and data capabilities scale reliably as Fetch grows.
About the Role:
Fetch is built on real purchase data, shared by millions of users scanning their receipts. In Monetization, we turn that signal into products advertisers rely on: audiences built from actual shopping behavior, and measurement that shows whether a campaign changed what people bought.
As a Senior Data Scientist I, you’ll independently own a defined audience or measurement product, from framing the problem to delivering it. Most of your work will support our third-party data products business, and you’ll also apply what you learn to first-party user monetization. You’ll own the full loop: building informed audiences, extending them beyond Fetch’s user base, measuring off-platform outcomes through receipts, and using those results to make the next audience better.
This is a hands-on scientific and product role. You’ll partner closely with Product, Engineering, Sales, and GTM, and you’ll be in the room with customers explaining what the product does, why it works, and where its limits are.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities:
- Independently own a defined audience or measurement product, from problem framing through delivery
- Translate advertiser goals and purchase behavior into audience definitions, labels, and predictive models
- Build and validate statistical expansion beyond Fetch users, testing quality, calibration, and reach on held-out populations while keeping observed purchases distinct from inferred propensity
- Combine receipt, partner, panel, survey, and contextual data into reliable datasets, accounting for linkage uncertainty, missingness, and coverage, and applying weighting or calibration where warranted
- Design credible studies linking ad exposure to receipt-observed purchases, using experiments when feasible and well-justified observational methods when they aren’t
- Check receipt coverage, exposure matching, selection bias, and uncertainty, and keep attribution and incrementality distinct
- Turn customer problems into scoped products with clear success criteria and launch recommendations, balancing audience quality, reach, advertiser value, user value, revenue, and cost
- Feed campaign outcomes back into audiences and models, using holdouts and fresh data to confirm improvements are real
- Partner with Sales and GTM to shape pilots and explain the product’s value, presenting methods and limitations without overpromising precision or lift
- Build reproducible datasets, analyses, and validation checks, partnering with Product, Engineering, and ML engineers to move prototypes into production
- Document your methods, share reusable code, and pass on what you learn to the team
Minimum Requirements:
- 5+ years of experience in data science, machine learning, or applied analytics, with demonstrated ownership of complex analytical problems in product-driven environments
- Experience owning an audience, measurement, or data product from an ambiguous question through delivery and a business decision
- A track record of working regularly with product, engineering, and commercial partners, with the ability to clearly explain both the customer need and your own contribution
- Experience building useful datasets from fragmented, incomplete, or biased sources, and showing how you assessed their validity
- Strong population inference skills, including generalizing from an observed sample to a broader population and checking who’s missing
- Experience building propensity or audience models and validating them against real-world usefulness (population coverage, calibration, and measured outcomes), not just offline accuracy, then using the results to improve the next iteration
- Hands-on causal inference experience, including designing an experiment or observational study you can defend (the comparison, assumptions, diagnostics, and limits) and separating attribution from true incrementality
- Strong SQL, Python, applied statistics, and predictive modeling skills, plus a habit of building reusable, reproducible assets
- The ability to explain scientific findings clearly to nontechnical and customer audiences
- Sound judgment about when to move independently and when to seek review because assumptions or scope have outrun the evidence
Preferred Requirements:
- Applied experience in monetization data science, audience development, advertising measurement, market research, or consumer panels, especially where you tied data work to customer or commercial value is strongly preferred
- Experience working with panel, survey, consumer research, or purchase data
- A background in political science, survey methodology, econometrics, demography, or another quantitative field where you built strong datasets with limited resources and made explicit inferences about populations from sparse data
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is [$159,945 - $188,171]. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401(k): Fetch will match your contributions dollar for dollar, up to 4% of your eligible pay.
- Benefits for humans and pets: We offer comprehensive medical, dental, and vision plans for everyone, including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue, and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break. (Holidays will vary for Canada-based roles)
- Robust Leave Policies: 14 weeks of fully paid parental leave for all employees, plus 6 additional weeks of paid childbirth recovery leave for birthing parents, and a flexible return-to-work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one-time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers, and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US for US-based roles. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Senior Data Scientist II, Monetization
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
Meet Fetch AI & Data
AI & Data at Fetch sit at the center of how we understand our business, make decisions, and build intelligent products. The organization operates as an integrated AI & data ecosystem, spanning multiple disciplines, including data engineering, analytics engineering, machine learning, experimentation, and data platforms, all working together to turn data into durable business and customer impact.
Teams operate in complex problem spaces where requirements evolve, tradeoffs are constant, and the right answer is rarely obvious. Success depends on strong technical judgment, comfort with ambiguity, and the ability to gather context and make informed decisions while balancing quality, performance, scalability, and responsible use.
Practitioners across this org contribute hands-on to production systems, analytical foundations, and intelligent features. You will collaborate closely with product, platform, and engineering partners, help shape standards and best practices, and ensure our AI and data capabilities scale reliably as Fetch grows.
About the Role:
Fetch is built on real purchase data, shared by millions of users scanning their receipts. In Monetization, we turn that signal into products advertisers rely on: audiences built from actual shopping behavior, and measurement that shows whether a campaign changed what people bought.
As a Senior Data Scientist II, you’ll own the scientific and product roadmap for a Monetization domain, connecting first-party user monetization with our third-party data products. You’ll lead the full flywheel: informed audience creation, statistical expansion beyond Fetch’s user base, receipt-based off-platform measurement, and continuous audience improvement.
This is a hands-on product leadership role. You’ll act as owner and seller for your domain alongside Product, Engineering, Sales, and GTM, shaping what gets built, how it’s positioned, and what claims the evidence can support.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities:
- Own the scientific and product roadmap for your domain, deciding what to build, what to sequence, and what to decline
- Set the standards for how audiences are created, evaluated, and expanded beyond Fetch users
- Make the call on reach–precision and revenue–cost trade-offs, favoring scalable products over one-off customization
- Shape how we combine receipt, partner, panel, and survey data, and decide which data investments are worth making
- Own measurement methodology for complex studies linking ad exposure to receipt-observed purchases
- Define what results can and can’t support, especially when a causal claim or generalization goes beyond the evidence
- Turn bespoke studies into repeatable products
- Build the feedback loop between audiences and measurement, with the holdouts and monitoring to trust what it tells you
- Connect first-party monetization with third-party products, including using audience insights to acquire and engage high-value users
- Lead the scientific case with Sales and GTM, from customer discovery and pilots to positioning and handling buyer objections
- Influence senior stakeholders and commercial commitments with clear, evidence-backed recommendations
- Stay hands-on in SQL, Python, statistical modeling, and causal inference
- Mentor scientists and establish methods that raise quality across the domain
Minimum Requirements:
- 8+ years of experience in data science, machine learning, or applied analytics, with demonstrated leadership of complex analytical products in product-driven environments
- Experience defining a scientific or data-product roadmap, and the ability to explain what you prioritized, what you declined, and why
- Experience leading cross-functional delivery with Sales, GTM, Product, and Engineering, including shaping customer pilots and defending product value directly
- A track record of building differentiated datasets or audience products from imperfect sources, with clear trade-offs on coverage, validity, and cost
- Experience with audience expansion, panel calibration, data fusion, or measurement products that held up beyond the original sample
- Ownership of complex causal measurement, including defending your assumptions under scrutiny and changing a recommendation when the evidence fell short
- Judgment on reach–precision and revenue–cost trade-offs, including recognizing when more scale reduced value
- Sustained audience or monetization gains and customer adoption, with measured outcomes used to redirect product strategy
- Evidence of influencing senior stakeholders, such as times when evidence changed a pitch, commitment, or investment
- Hands-on depth in SQL, Python, statistical modeling, and causal inference
- Experience mentoring scientists and establishing reusable methods that improved quality beyond your own work
Preferred Requirements:
- Substantial ownership of audience, measurement, or monetization data products in advertising, retail media, market research, consumer panels, or a comparable commercial setting is strongly preferred
- Experience translating market research or quantitative social science into repeatable products and customer or commercial decisions
- A background in political science, survey methodology, econometrics, demography, or another resource-constrained quantitative field
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is [$183,665 - $216,077]. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401(k): Fetch will match your contributions dollar for dollar, up to 4% of your eligible pay.
- Benefits for humans and pets: We offer comprehensive medical, dental, and vision plans for everyone, including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue, and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break. (Holidays will vary for Canada-based roles)
- Robust Leave Policies: 14 weeks of fully paid parental leave for all employees, plus 6 additional weeks of paid childbirth recovery leave for birthing parents, and a flexible return-to-work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one-time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers, and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US for US-based roles. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Senior Machine Learning Engineer II
Canada - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
Fetch is building the future of personalized consumer experiences. We’re looking for a Senior Machine Learning Engineer to serve as the technical lead for a high-impact ML team focused on personalization, relevance, and ranking.
In this role, you will own the technical direction and execution for your team’s ML systems - driving high-quality architecture, guiding implementation, and ensuring models and infrastructure operate reliably at scale. You’ll partner closely with product and cross-functional stakeholders while remaining deeply hands-on in design and development.
Role Responsibilities
- Serve as the technical lead for a single ML-focused team, setting direction and raising the bar on engineering quality and system design.
- Design, build, and scale ML systems supporting personalization, ranking, search, or ad-related use cases.
- Own end-to-end architecture for your team’s services, including model training, evaluation, deployment, and serving.
- Drive clarity in ambiguous problem spaces, translating product needs into scalable technical solutions.
- Lead design reviews and ensure thoughtful tradeoffs around latency, reliability, experimentation, and maintainability.
- Partner closely with product, data, and engineering stakeholders to deliver measurable business impact.
- Mentor engineers through hands-on technical guidance, feedback, and example.
- Use AI tools to accelerate development and improve system design, including:
- Prototyping and validating ideas with LLM tools.
- Leveraging AI for code iteration and experimentation.
- Using AI assistants for architecture diagramming and design validation.
- Exploring LLM-powered features where appropriate.
Minimum Requirements
- 6+ years of industry experience in machine learning or software engineering, with demonstrated ownership of production ML systems operating at scale.
- Proven experience building and scaling ML systems in personalization, relevance, search, or ad tech domains.
- Strong hands-on expertise in distributed systems, data pipelines, and ML infrastructure.
- Experience deploying ML models into production and operating them at consumer scale.
- Demonstrated ownership of complex technical initiatives within a team.
- Strong systems design skills with the ability to clearly articulate tradeoffs and implementation decisions.
- Experience mentoring engineers and influencing technical standards within a team.
- Ability to operate effectively in ambiguous environments and drive projects to completion.
- Bachelor’s degree in Computer Science, Engineering, or a related technical field.
Preferred Requirements
- Familiarity with LLMs and their application in personalization, feature generation, or search.
- Experience with real-time or streaming ML systems.
- Exposure to experimentation frameworks (A/B testing) and model performance measurement.
- Experience bridging model development with real-time serving systems.
This is a full-time role that can be held from one of our US offices or remotely in the United States or any Canadian province (excluding Quebec), subject to appropriate work authorization. Canadian employment, if applicable, would be through Fetch’s Canadian Employer of Record.
Benefits for Canada-based employees may differ slightly to comply with applicable law(s) (e.g., paid time off, Holidays, etc.).
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is [CA$214,505 - CA$252,359]. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401(k): Fetch will match your contributions dollar for dollar, up to 4% of your eligible pay.
- Benefits for humans and pets: We offer comprehensive medical, dental, and vision plans for everyone, including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue, and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break. (Holidays will vary for Canada-based roles)
- Robust Leave Policies: 14 weeks of fully paid parental leave for all employees, plus 6 additional weeks of paid childbirth recovery leave for birthing parents, and a flexible return-to-work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one-time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers, and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US for US-based roles. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
Canada - Remote
Senior Data Scientist II, Ranking & Relevance
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
Meet Fetch AI & Data
AI & Data at Fetch sit at the center of how we understand our business, make decisions, and build intelligent products. The organization operates as an integrated AI & data ecosystem, spanning multiple disciplines, including data engineering, analytics engineering, machine learning, experimentation, and data platforms, all working together to turn data into durable business and customer impact.
Teams operate in complex problem spaces where requirements evolve, tradeoffs are constant, and the right answer is rarely obvious. Success depends on strong technical judgment, comfort with ambiguity, and the ability to gather context and make informed decisions while balancing quality, performance, scalability, and responsible use.
Practitioners across this org contribute hands-on to production systems, analytical foundations, and intelligent features. You will collaborate closely with product, platform, and engineering partners, help shape standards and best practices, and ensure our AI and data capabilities scale reliably as Fetch grows.
About the Role:
You'll own the analytical and experimentation roadmap for ranking and relevance at Fetch, partnering with Product, Engineering, and ML to improve advertiser outcomes, user value, and Fetch's long-term economics.
As the team's dedicated data scientist, you'll own the data science strategy for relevance and ranking, working closely with engineers on models that drive user engagement, rewards earned, and partner economic outcomes. You'll build frameworks that balance advertiser incrementality and delivery, user relevance and retention, and platform revenue, reward costs, and margin.
You'll be the core data science partner across the go-to-market, offer development, and offer delivery teams, translating commercial goals into measurable objectives, product requirements, and ranking improvements. You'll shape senior stakeholder decisions on launch, iteration, or stopping, and mentor others while establishing reusable methods that improve the team's scientific quality and execution.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities:
- Own the data science strategy and roadmap for ranking and relevance as the team's dedicated data scientist
- Partner closely with engineers to improve ranking models end to end, from defining what the model should optimize through experimentation
- Own experiment design and turn results into clear launch recommendations
- Design measurement that holds up in a marketplace, where bias and interference between advertisers can distort results
- Apply rigorous observational methods when experiments aren't possible, and defend the assumptions behind them
- Build marketplace frameworks that balance advertiser, user, and platform value with clear success criteria and guardrails for the trade-offs
- Separate true incremental gains from value that's simply shifted between advertisers, surfaces, or time periods
- Measure how changes impact different user and advertiser segments, distinguishing durable value from short-term lift
- Use findings to shape targeting and investment strategy, accounting for uncertainty
- Quantify commercial impact to guide senior leaders on priorities and product decisions
- Serve as the core data science partner to commercial and offer teams, turning business goals into measurable objectives and ranking improvements
- Communicate with technical and non-technical partners alike
- Mentor others and build reusable methods that raise the team's scientific quality and execution
- Leverage tools and technologies such as Python, SQL, Snowflake, dbt, Airflow, Spark, and AWS to conduct and scale analytical work
Minimum Requirements:
- 8+ years of experience in data science, machine learning, or applied analytics, with demonstrated ownership of complex analytical problems in product-driven environments
- Experience owning the analytical roadmap and experiments for ranking, relevance, or recommendations
- Ability to explain which questions you prioritized, which work you declined, and why
- Cross-functional collaboration experience where product, sales, and engineering are all factors in your daily work
- Experience defining a marketplace KPI framework and resolving advertiser–user–platform trade-offs
- Track record of looking beyond a single metric's improvement to its effect on overall marketplace economics
- Experience designing measurement that accounts for selection bias, shared budgets, or spillovers
- Ability to defend experiment design and its assumptions, addressing selection bias, interference, or observational identification
- Demonstrated incremental, persistent business impact
- Track record of influencing strategy or launch decisions
- Examples of redirecting, pausing, or stopping initiatives based on quantified trade-offs
- Experience building reusable analytical assets and mentoring other analysts or scientists
- Strong modeling expertise
- Strong proficiency in SQL and at least one programming language, preferably Python
- Experience working with large-scale data systems such as Snowflake, dbt, Airflow, or Spark
Preferred Requirements:
- Substantial experience with advertiser-funded consumer marketplaces, retail media, or ad platforms balancing advertiser, user, and platform incentives
- Experience in ad ranking or product search and ranking
- Consumer product analytics experience connecting behavior to retention and monetization
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is [$183,665 - $216,077]. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401(k): Fetch will match your contributions dollar for dollar, up to 4% of your eligible pay.
- Benefits for humans and pets: We offer comprehensive medical, dental, and vision plans for everyone, including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue, and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break. (Holidays will vary for Canada-based roles)
- Robust Leave Policies: 14 weeks of fully paid parental leave for all employees, plus 6 additional weeks of paid childbirth recovery leave for birthing parents, and a flexible return-to-work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one-time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers, and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US for US-based roles. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Senior Data Scientist I, Core
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
Meet Fetch AI & Data
AI & Data at Fetch sit at the center of how we understand our business, make decisions, and build intelligent products. The organization operates as an integrated AI & data ecosystem, spanning multiple disciplines, including data engineering, analytics engineering, machine learning, experimentation, and data platforms, all working together to turn data into durable business and customer impact.
Teams operate in complex problem spaces where requirements evolve, tradeoffs are constant, and the right answer is rarely obvious. Success depends on strong technical judgment, comfort with ambiguity, and the ability to gather context and make informed decisions while balancing quality, performance, scalability, and responsible use.
Practitioners across this org contribute hands-on to production systems, analytical foundations, and intelligent features. You will collaborate closely with product, platform, and engineering partners, help shape standards and best practices, and ensure our AI and data capabilities scale reliably as Fetch grows.
About the Role:
You'll help Fetch run on rigorous performance standards and scalable self-service analytics. You'll help deliver our core company KPI framework, including its underlying model, while leading reusable, company-wide analytical frameworks and automation.
The work centers on trusted metrics: standardizing how impact is measured and connecting product and business drivers to outcomes like MAU, retention, ARPU, revenue, and margin. You'll validate forecasts and communicate sensitivity and uncertainty, so evidence turns into planning and operating decisions.
You’ll own defined KPIs, modeling, or measurement workstreams through delivery and adoption, make actionable recommendations, and translate company goals into workstream targets. You’ll work with cross-functional partners to build reproducible diagnostics and analytical tools, and document and share reusable methods with the team.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities:
- Independently own a company wide KPI, modeling, or measurement workstream through delivery and adoption
- Contribute to our core company KPI framework, including its driver tree and sensitivity model
- Contribute analysis to planning and points allocation
- Define certified metrics and resolve conflicting definitions with partners
- Build KPI trees and decompositions that connect product and business drivers to MAU, retention, ARPU, revenue, and margin
- Model KPI drivers and quantify the direction, sensitivity, predictive strength, and time horizon of KPI-to-North-Star relationships
- Distinguish arithmetic identities, predictive associations, and causal effects
- Build scenarios and translate company goals into workstream targets
- Apply established observational causal methods with diagnostics and robustness checks, making identification assumptions explicit
- Build reproducible diagnostics and analytical tools grounded in certified data
- Evaluate the accuracy, adoption, and sustained value of what you build
- Build reproducible, tested analytical workflows in SQL and Python
- Partner with Data Engineering on gold tables, data marts, and semantic layers
- Partner with cross-functionally with teams such as Product and Engineering to drive adoption
- Make actionable recommendations and communicate sensitivity, assumptions, and uncertainty clearly
- Document and share reusable methods
Minimum Requirements:
- 5+ years of experience in data science, machine learning, or applied analytics, with demonstrated ownership of complex analytical problems in product-driven environments
- Experience working with multiple stakeholders to define KPIs and their hierarchy
- Ability to structure a complex space into a tackle-able project plan
- Track record of establishing trusted metric definitions and driving adoption across Product, Finance, Commercial, and Engineering
- Experience building and validating models that connect user behavior and business drivers to retention, monetization, or company outcomes
- Ability to show sensitivity estimates, leading indicators, time horizons, and out-of-sample predictive performance
- Experience using models in target setting or scenario planning while distinguishing prediction from causal impact
- Experience with ML modeling, including regression, causal inference methodology, and graph models
- Experience modeling multi-metric relationships
- Strong skills in SQL, Python, statistics, causal inference, and forecasting
- Track record of shipping reusable dashboards, diagnostic apps, or analytical frameworks with evidence of accuracy, adoption, and decision impact
- Experience building robust SQL/Python analytical assets and partnering on productionization
- Track record of documenting and sharing reusable methods
- Understanding of experimentation methodology sufficient to identify patterns, concerns, and frameworks that support product data scientists
Preferred Requirements:
- Consumer product analytics experience connecting acquisition, activation, engagement, retention, and monetization
- Experience owning KPI frameworks, causal measurement, or business planning
- Experience in centralized or platform data science
- Experience with experimentation platforms
- Experience with governed self-service analytics
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is [$159,945 - $188,171]. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401(k): Fetch will match your contributions dollar for dollar, up to 4% of your eligible pay.
- Benefits for humans and pets: We offer comprehensive medical, dental, and vision plans for everyone, including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue, and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break. (Holidays will vary for Canada-based roles)
- Robust Leave Policies: 14 weeks of fully paid parental leave for all employees, plus 6 additional weeks of paid childbirth recovery leave for birthing parents, and a flexible return-to-work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one-time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers, and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US for US-based roles. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Senior Data Scientist I, Growth & Engagement
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
Meet Fetch AI & Data
AI & Data at Fetch sit at the center of how we understand our business, make decisions, and build intelligent products. The organization operates as an integrated AI & data ecosystem, spanning multiple disciplines, including data engineering, analytics engineering, machine learning, experimentation, and data platforms, all working together to turn data into durable business and customer impact.
Teams operate in complex problem spaces where requirements evolve, tradeoffs are constant, and the right answer is rarely obvious. Success depends on strong technical judgment, comfort with ambiguity, and the ability to gather context and make informed decisions while balancing quality, performance, scalability, and responsible use.
Practitioners across this org contribute hands-on to production systems, analytical foundations, and intelligent features. You will collaborate closely with product, platform, and engineering partners, help shape standards and best practices, and ensure our AI and data capabilities scale reliably as Fetch grows.
About the Role:
As a Senior Data Scientist focused on growth and engagement, you'll help Fetch understand user behavior and use data to shape product decisions that improve retention and engagement.
You'll partner with Product, Engineering, and Design to set clear KPIs, success criteria, and guardrails that your team actually uses to make decisions. You'll independently design credible experiments and deliver clear launch, iterate, or stop recommendations.
You'll also develop predictive models that serve as the intelligence layer for our lifecycle intervention systems, from anticipating user behavior to deeper insight into product experiments. These signals help the product team tailor interventions to the right users and drive user and revenue outcomes.
Beyond whether a change worked, you'll find out who benefits and whether gains persist past novelty, and use that to shape targeting and product priorities. This is an independent, hands-on role: you'll own questions from framing to recommendation, build reusable analyses, and become a trusted voice in your product area's decisions.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities:
- Independently design, execute, and interpret product experiments for feature development, owning power analysis, primary metrics, and guardrails
- Frame causal questions by defining the population, outcomes, and time horizon needed to show whether a product change caused improvement
- Define KPI frameworks for teams to optimize around, linking product objectives to primary, secondary, and guardrail metrics with clear definitions and success criteria
- Recommend launch, iterate, or stop based on effect size, uncertainty, user value, and business impact
- Balance speed and rigor, and identify when more evidence could change a decision
- Turn ambiguous product questions into structured, credible analysis
- Connect metric movements to behavioral drivers and check alternative explanations
- Use product analytics to understand the user journeys and behaviors most impactful on retention and downstream outcomes, and use those insights to inform product development
- Evaluate how effects differ across user segments without overinterpreting noisy subgroup results
- Separate novelty and short-term gains from persistent, long-term value
- Develop predictive models that act as the intelligence layer for our lifecycle intervention systems. Partner with Engineering to integrate predictive signals into treatment delivery, and use experiments to determine whether targeting improves retention, monthly active users, and revenue.
- Use audience segments and predictive signals to help the product team tailor treatment delivery to drive monthly active users and revenue, and validate that targeted treatments actually improve outcomes
- Build clear narratives that translate findings into product action, influencing priorities and launch decisions as the trusted analytical owner for your workstream
- Produce reusable analyses and share analytical knowledge across the team
- Leverage tools and technologies such as Python, SQL, Snowflake, dbt, Airflow, Spark, and AWS to build reliable, reusable analyses and modeling workflows
Minimum Requirements:
- 5+ years of experience in data science, machine learning, or applied analytics, with demonstrated ownership of complex analytical problems in product-driven environments
- Experience owning experiment design end to end, including power analysis, primary metrics, and guardrails
- Track record of using experiment results to recommend launching, iterating, or stopping
- Ability to frame causal questions and distinguish prediction from causal impact
- Experience defining KPI frameworks for a product workstream
- Track record of influencing launch or roadmap decisions, with quantified impact on adoption, retention, engagement, revenue, or efficiency and clear personal ownership
- Experience identifying retention drivers and evaluating which users benefited and whether gains persisted
- Experience applying predictive models to segment users or inform lifecycle interventions
- Strong proficiency in SQL and at least one programming language, preferably Python
- Experience working with large-scale data systems such as Snowflake, dbt, Airflow, or Spark
- Ability to communicate assumptions and uncertainty clearly
Preferred Requirements:
- Product analytics experience in a consumer app or digital product, across activation, engagement, retention, or monetization
- Experience evaluating incentives, lifecycle interventions, or personalization
- Experience validating whether targeted treatments improve outcomes
- Track record of sharing reusable analyses and knowledge with your team
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is [$159,945 - $188,171]. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401(k): Fetch will match your contributions dollar for dollar, up to 4% of your eligible pay.
- Benefits for humans and pets: We offer comprehensive medical, dental, and vision plans for everyone, including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue, and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break. (Holidays will vary for Canada-based roles)
- Robust Leave Policies: 14 weeks of fully paid parental leave for all employees, plus 6 additional weeks of paid childbirth recovery leave for birthing parents, and a flexible return-to-work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one-time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers, and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US for US-based roles. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Senior Data Scientist II, Core & Agentic Automation
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
Meet Fetch AI & Data
AI & Data at Fetch sit at the center of how we understand our business, make decisions, and build intelligent products. The organization operates as an integrated AI & data ecosystem, spanning multiple disciplines, including data engineering, analytics engineering, machine learning, experimentation, and data platforms, all working together to turn data into durable business and customer impact.
Teams operate in complex problem spaces where requirements evolve, tradeoffs are constant, and the right answer is rarely obvious. Success depends on strong technical judgment, comfort with ambiguity, and the ability to gather context and make informed decisions while balancing quality, performance, scalability, and responsible use.
Practitioners across this org contribute hands-on to production systems, analytical foundations, and intelligent features. You will collaborate closely with product, platform, and engineering partners, help shape standards and best practices, and ensure our AI and data capabilities scale reliably as Fetch grows.
About the Role:
You'll help Fetch run on rigorous performance standards and scalable self-service analytics. You'll help deliver our core company KPI framework, including its underlying model, while leading reusable, company-wide analytical frameworks and automation.
The work centers on trusted metrics: standardizing how impact is measured and connecting product and business drivers to outcomes like MAU, retention, ARPU, revenue, and margin. You'll establish governed self-service and agentic workflows that reduce bespoke work and improve decision speed while maintaining scientific quality.
You'll partner with DS leadership to prioritize analytical investments, and independently lead the technical approach, delivery, and adoption of cross-team KPI, measurement, and automation workstreams.You'll shape leadership strategy, align Finance and Product on targets and trade-offs, and mentor scientists, partnering with cross-functional partners along the way.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities:
- Define core data science priorities across teams, deciding which questions and investments to pursue or decline
- Help deliver our core company KPI framework, including its driver tree and sensitivity modeling
- Lead reusable, company-wide analytical frameworks and automation
- Personally design, build, evaluate, and maintain agentic analytical workflows that use certified metrics to investigate KPI changes, generate evidence-backed hypotheses, and support follow-up analysis, with monitoring, failure handling, and human review where needed.
- Design reusable frameworks with evaluation and evidence traceability
- Set definitions and targets for certified metrics with owners, and resolve conflicting definitions with partners
- Build KPI trees and decompositions that connect product and business drivers to MAU, retention, ARPU, revenue, and margin
- Choose defensible models and quantify the direction, sensitivity, predictive strength, and time horizon of KPI-to-North-Star relationships
- Validate leading indicators out of sample, distinguishing arithmetic identities, predictive associations, and causal effects
- Build scenarios and defensible team targets
- Set measurement standards and defend identification assumptions, guiding decisions when randomization or causal evidence is limited
- Select observational methods when needed, using diagnostics and robustness checks
- Measure accuracy, adoption, reduced bespoke analysis, and time to decision
- Build reproducible, tested analytical workflows in SQL and Python
- Partner with Data Engineering on gold tables and data marts
- Shape leadership strategy and team accountability, aligning Finance and Product on targets, trade-offs, and when evidence warrants a change
- Partner with Product, Finance, Commercial, and Engineering to drive adoption
- Communicate assumptions and uncertainty clearly
- Mentor scientists and establish reusable KPI, measurement, and modeling standards adopted across teams
Minimum Requirements:
- 8+ years of experience in data science, machine learning, or applied analytics, with demonstrated ownership of complex analytical problems in product-driven environments
- Ability to explain which questions and investments you prioritized or declined, and how quantified KPI relationships changed planning or investment decisions
- Proven ability to define KPIs and their hierarchy with multiple stakeholders, structure complex spaces into tackle-able plans, and establish trusted metric definitions adopted across Product, Finance, Commercial, and Engineering
- Track record of aligning Finance and Product on targets, trade-offs, and when evidence warrants a change
- Experience selecting and validating statistical, predictive, and causal models for business planning, including regression, forecasting, sensitivity analysis, and uncertainty estimation
- Skilled at using models for target setting and scenario planning while distinguishing prediction from causal impact
- Demonstrated ability to set measurement standards and defend identification assumptions when randomization or causal evidence is limited, with enough experimentation knowledge to support product data scientists
- Strong skills in SQL, Python, statistics, causal inference, and forecasting
- Track record of shipping reusable dashboards, diagnostic apps, or analytical frameworks with proven accuracy, adoption, and decision impact, and partnering on productionization of robust SQL/Python assets
- History of mentoring scientists and establishing KPI, measurement, or modeling standards that raise quality across teams
- Hands-on experience automating systems with AI, including personally building and shipping agentic automation used in real analytical or business workflows, whether in production or with internal users
- Ability to explain your contribution and how the system retrieves data, uses tools, and completes tasks
- Proven approach to evaluating agentic systems for numerical and analytical accuracy, traceability, failure handling, and adoption, and reusing that approach beyond a single demo or one-off analysis
Preferred Requirements:
- Consumer product analytics experience connecting acquisition, activation, engagement, retention, and monetization
- Experience owning KPI frameworks, causal measurement, or business planning across multiple teams
- Experience in centralized or platform data science
- Experience with governed self-service analytics
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is [$183,665 - $216,077]. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401(k): Fetch will match your contributions dollar for dollar, up to 4% of your eligible pay.
- Benefits for humans and pets: We offer comprehensive medical, dental, and vision plans for everyone, including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue, and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break. (Holidays will vary for Canada-based roles)
- Robust Leave Policies: 14 weeks of fully paid parental leave for all employees, plus 6 additional weeks of paid childbirth recovery leave for birthing parents, and a flexible return-to-work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one-time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers, and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US for US-based roles. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Senior Data Scientist II - Monetization
Canada - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
Meet Fetch AI & Data
AI & Data at Fetch sit at the center of how we understand our business, make decisions, and build intelligent products. The organization operates as an integrated AI & data ecosystem, spanning multiple disciplines, including data engineering, analytics engineering, machine learning, experimentation, and data platforms, all working together to turn data into durable business and customer impact.
Teams operate in complex problem spaces where requirements evolve, tradeoffs are constant, and the right answer is rarely obvious. Success depends on strong technical judgment, comfort with ambiguity, and the ability to gather context and make informed decisions while balancing quality, performance, scalability, and responsible use.
Practitioners across this org contribute hands-on to production systems, analytical foundations, and intelligent features. You will collaborate closely with product, platform, and engineering partners, help shape standards and best practices, and ensure our AI and data capabilities scale reliably as Fetch grows.
About the Role
Fetch is built on real purchase data, shared by millions of users scanning their receipts. In Monetization, we turn that signal into products advertisers rely on: audiences built from actual shopping behavior, and measurement that shows whether a campaign changed what people bought.
As a Senior Data Scientist II, you’ll own the scientific and product roadmap for a Monetization domain, connecting first-party user monetization with our third-party data products. You’ll lead the full flywheel: informed audience creation, statistical expansion beyond Fetch’s user base, receipt-based off-platform measurement, and continuous audience improvement.
This is a hands-on product leadership role. You’ll act as owner and seller for your domain alongside Product, Engineering, Sales, and GTM, shaping what gets built, how it’s positioned, and what claims the evidence can support.
This is a full-time role that can be held from one of our US offices or remotely in the United States or any Canadian province (excluding Quebec), subject to appropriate work authorization. Canadian employment, if applicable, would be through Fetch’s Canadian Employer of Record.
Benefits for Canada-based employees may differ slightly to comply with applicable law(s) (e.g., paid time off, Holidays, etc.).
Role Responsibilities:
- Own the scientific and product roadmap for your domain, deciding what to build, what to sequence, and what to decline
- Set the standards for how audiences are created, evaluated, and expanded beyond Fetch users
- Make the call on reach–precision and revenue–cost trade-offs, favoring scalable products over one-off customization
- Shape how we combine receipt, partner, panel, and survey data, and decide which data investments are worth making
- Own measurement methodology for complex studies linking ad exposure to receipt-observed purchases
- Define what results can and can’t support, especially when a causal claim or generalization goes beyond the evidence
- Turn bespoke studies into repeatable products
- Build the feedback loop between audiences and measurement, with the holdouts and monitoring to trust what it tells you
- Connect first-party monetization with third-party products, including using audience insights to acquire and engage high-value users
- Lead the scientific case with Sales and GTM, from customer discovery and pilots to positioning and handling buyer objections
- Influence senior stakeholders and commercial commitments with clear, evidence-backed recommendations
- Stay hands-on in SQL, Python, statistical modeling, and causal inference
- Mentor scientists and establish methods that raise quality across the domain
Minimum Requirements:
- 8+ years of experience in data science, machine learning, or applied analytics, with demonstrated leadership of complex analytical products in product-driven environments
- Experience defining a scientific or data-product roadmap, and the ability to explain what you prioritized, what you declined, and why
- Experience leading cross-functional delivery with Sales, GTM, Product, and Engineering, including shaping customer pilots and defending product value directly
- A track record of building differentiated datasets or audience products from imperfect sources, with clear trade-offs on coverage, validity, and cost
- Experience with audience expansion, panel calibration, data fusion, or measurement products that held up beyond the original sample
- Ownership of complex causal measurement, including defending your assumptions under scrutiny and changing a recommendation when the evidence fell short
- Judgment on reach–precision and revenue–cost trade-offs, including recognizing when more scale reduced value
- Sustained audience or monetization gains and customer adoption, with measured outcomes used to redirect product strategy
- Evidence of influencing senior stakeholders, such as times when evidence changed a pitch, commitment, or investment
- Hands-on depth in SQL, Python, statistical modeling, and causal inference
- Experience mentoring scientists and establishing reusable methods that improved quality beyond your own work
Preferred Requirements:
- Substantial ownership of audience, measurement, or monetization data products in advertising, retail media, market research, consumer panels, or a comparable commercial setting is strongly preferred
- Experience translating market research or quantitative social science into repeatable products and customer or commercial decisions
- A background in political science, survey methodology, econometrics, demography, or another resource-constrained quantitative field
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is [CA$186,405 - CA$219,300]. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401(k): Fetch will match your contributions dollar for dollar, up to 4% of your eligible pay.
- Benefits for humans and pets: We offer comprehensive medical, dental, and vision plans for everyone, including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue, and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break. (Holidays will vary for Canada-based roles)
- Robust Leave Policies: 14 weeks of fully paid parental leave for all employees, plus 6 additional weeks of paid childbirth recovery leave for birthing parents, and a flexible return-to-work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one-time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers, and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US for US-based roles. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
Canada - Remote
Senior Data Scientist I - Monetization
Canada - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
Meet Fetch AI & Data
AI & Data at Fetch sit at the center of how we understand our business, make decisions, and build intelligent products. The organization operates as an integrated AI & data ecosystem, spanning multiple disciplines, including data engineering, analytics engineering, machine learning, experimentation, and data platforms, all working together to turn data into durable business and customer impact.
Teams operate in complex problem spaces where requirements evolve, tradeoffs are constant, and the right answer is rarely obvious. Success depends on strong technical judgment, comfort with ambiguity, and the ability to gather context and make informed decisions while balancing quality, performance, scalability, and responsible use.
Practitioners across this org contribute hands-on to production systems, analytical foundations, and intelligent features. You will collaborate closely with product, platform, and engineering partners, help shape standards and best practices, and ensure our AI and data capabilities scale reliably as Fetch grows.
About the Role:
Fetch is built on real purchase data, shared by millions of users scanning their receipts. In Monetization, we turn that signal into products advertisers rely on: audiences built from actual shopping behavior, and measurement that shows whether a campaign changed what people bought.
As a Senior Data Scientist I, you’ll independently own a defined audience or measurement product, from framing the problem to delivering it. Most of your work will support our third-party data products business, and you’ll also apply what you learn to first-party user monetization. You’ll own the full loop: building informed audiences, extending them beyond Fetch’s user base, measuring off-platform outcomes through receipts, and using those results to make the next audience better.
This is a hands-on scientific and product role. You’ll partner closely with Product, Engineering, Sales, and GTM, and you’ll be in the room with customers explaining what the product does, why it works, and where its limits are.
This is a full-time role that can be held from one of our US offices or remotely in the United States or any Canadian province (excluding Quebec), subject to appropriate work authorization. Canadian employment, if applicable, would be through Fetch’s Canadian Employer of Record.
Benefits for Canada-based employees may differ slightly to comply with applicable law(s) (e.g., paid time off, Holidays, etc.).
Role Responsibilities:
- Independently own a defined audience or measurement product, from problem framing through delivery
- Translate advertiser goals and purchase behavior into audience definitions, labels, and predictive models
- Build and validate statistical expansion beyond Fetch users, testing quality, calibration, and reach on held-out populations while keeping observed purchases distinct from inferred propensity
- Combine receipt, partner, panel, survey, and contextual data into reliable datasets, accounting for linkage uncertainty, missingness, and coverage, and applying weighting or calibration where warranted
- Design credible studies linking ad exposure to receipt-observed purchases, using experiments when feasible and well-justified observational methods when they aren’t
- Check receipt coverage, exposure matching, selection bias, and uncertainty, and keep attribution and incrementality distinct
- Turn customer problems into scoped products with clear success criteria and launch recommendations, balancing audience quality, reach, advertiser value, user value, revenue, and cost
- Feed campaign outcomes back into audiences and models, using holdouts and fresh data to confirm improvements are real
- Partner with Sales and GTM to shape pilots and explain the product’s value, presenting methods and limitations without overpromising precision or lift
- Build reproducible datasets, analyses, and validation checks, partnering with Product, Engineering, and ML engineers to move prototypes into production
- Document your methods, share reusable code, and pass on what you learn to the team
Minimum Requirements:
- 5+ years of experience in data science, machine learning, or applied analytics, with demonstrated ownership of complex analytical problems in product-driven environments
- Experience owning an audience, measurement, or data product from an ambiguous question through delivery and a business decision
- A track record of working regularly with product, engineering, and commercial partners, with the ability to clearly explain both the customer need and your own contribution
- Experience building useful datasets from fragmented, incomplete, or biased sources, and showing how you assessed their validity
- Strong population inference skills, including generalizing from an observed sample to a broader population and checking who’s missing
- Experience building propensity or audience models and validating them against real-world usefulness (population coverage, calibration, and measured outcomes), not just offline accuracy, then using the results to improve the next iteration
- Hands-on causal inference experience, including designing an experiment or observational study you can defend (the comparison, assumptions, diagnostics, and limits) and separating attribution from true incrementality
- Strong SQL, Python, applied statistics, and predictive modeling skills, plus a habit of building reusable, reproducible assets
- The ability to explain scientific findings clearly to nontechnical and customer audiences
- Sound judgment about when to move independently and when to seek review because assumptions or scope have outrun the evidence
Preferred Requirements:
- Applied experience in monetization data science, audience development, advertising measurement, market research, or consumer panels, especially where you tied data work to customer or commercial value is strongly preferred
- Experience working with panel, survey, consumer research, or purchase data
- A background in political science, survey methodology, econometrics, demography, or another quantitative field where you built strong datasets with limited resources and made explicit inferences about populations from sparse data
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is [CA$162,331 - CA$190,978]. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401(k): Fetch will match your contributions dollar for dollar, up to 4% of your eligible pay.
- Benefits for humans and pets: We offer comprehensive medical, dental, and vision plans for everyone, including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue, and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break. (Holidays will vary for Canada-based roles)
- Robust Leave Policies: 14 weeks of fully paid parental leave for all employees, plus 6 additional weeks of paid childbirth recovery leave for birthing parents, and a flexible return-to-work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one-time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers, and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US for US-based roles. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
Canada - Remote
Staff Data Scientist - Data Products
Canada - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
Meet Fetch AI & Data
AI & Data at Fetch sit at the center of how we understand our business, make decisions, and build intelligent products. The organization operates as an integrated AI & data ecosystem, spanning multiple disciplines, including data engineering, analytics engineering, machine learning, experimentation, and data platforms, all working together to turn data into durable business and customer impact.
Teams operate in complex problem spaces where requirements evolve, tradeoffs are constant, and the right answer is rarely obvious. Success depends on strong technical judgment, comfort with ambiguity, and the ability to gather context and make informed decisions while balancing quality, performance, scalability, and responsible use.
Practitioners across this org contribute hands-on to production systems, analytical foundations, and intelligent features. You will collaborate closely with product, platform, and engineering partners, help shape standards and best practices, and ensure our AI and data capabilities scale reliably as Fetch grows.
About the Role:
Fetch’s off-platform data business monetizes our data beyond the app through audience segments, measurement capabilities, and data feeds. We are seeking a Staff Data Scientist to build the foundations of this business and accelerate its growth, serving as technical lead for a small team of data scientists while remaining hands-on in building the models and systems behind our data products.
You’ll set the technical direction across audiences, measurement, and data feeds, and personally architect and build the models and systems behind them, from early prototypes through scalable production use. On the audience side, you’ll build predictive models that extend Fetch’s reach well beyond our own user base, shape the relevance and ranking approaches that match the right audiences to each advertiser’s goals, and apply those capabilities to in-product work as well. On the measurement side, you’ll own the frameworks that turn campaign data into trusted proof of sales impact, using causal inference to separate true advertising effects from noise.
You’ll also set the quality bar for your team through hands-on mentorship and rigorous reviews, champion our methodology with customers, partners, and industry leaders, and align senior leaders around clear, decisive recommendations. You’ll build strong partnerships across product, engineering, and Go-to-Market teams to help establish Fetch’s approach as a trusted market standard.
This is a full-time role that can be held from one of our US offices or remotely in the United States or any Canadian province (excluding Quebec), subject to appropriate work authorization. Canadian employment, if applicable, would be through Fetch’s Canadian Employer of Record.
Benefits for Canada-based employees may differ slightly to comply with applicable law(s) (e.g., paid time off, Holidays, etc.).
Role Responsibilities:
- Lead a small team of data scientists as technical lead, owning the quality and delivery of the team's work.
- Set the technical direction and roadmap across audiences, measurement, and data feeds, partnering with product and engineering on the design, quality, and coverage of the data delivered to partners.
- Architect and build the models and systems behind our data products.
- Develop data scientists in causal inference, predictive modeling, and clear communication.
- Build predictive models that identify likely buyers and extend audiences beyond Fetch's user base.
- Shape relevance and ranking approaches that match the right audiences to advertiser goals.
- Define how audience quality is evaluated and articulate what differentiates Fetch audiences in a crowded market.
- Extend these models to in-product use cases, such as acquiring high-value users for Fetch.
- Own the measurement frameworks that connect ad exposure to verified conversions using Fetch data, and turn one-off analyses into repeatable, scalable products.
- Drive the application of causal inference and experimental design to establish whether advertising drove outcomes.
- Champion our methodology with customers, partners, and industry leaders, anticipating the challenges they will raise.
- Establish our approach as a trusted market standard through clear documentation and evangelism.
- Align senior leaders around clear, decisive recommendations on strategy and tradeoffs.
- Develop strong partnerships across product, engineering, and Go-to-Market teams, including sales and business development.
- Carry work from prototype to production alongside ML engineering, data engineering, and platform teams.
- Spot gaps others haven't, build alignment across stakeholders, and sustain momentum on long-running initiatives.
Minimum Requirements:
- 8+ years of total experience in data science or applied statistics, including 3+ years of industry experience building ads platform capabilities, such as audience products or measurement systems.
- Strong statistical foundation, with deep expertise in causal inference and advertising measurement.
- Hands-on experience building and architecting predictive modeling systems for advertising as well as relevance and ranking systems.
- Experience building systems that run beyond a prototype, with the ability to partner with engineering to take them into production.
- Experience leading or mentoring other data scientists, including setting technical direction and reviewing the quality of their work.
- Experience leveraging modern analytics tooling such as Python, SQL, Snowflake, and dbt.
- A clear track record of influencing senior leadership and partnering with product and engineering stakeholders.
- Clear and decisive written and verbal communication, including the ability to explain complex methodology to non-technical audiences.
- Demonstrated initiative in identifying problems others haven’t and driving them to resolution across teams.
- Demonstrated ability to evaluate AI tools critically and apply them where they meaningfully improve results.
- Bachelor’s degree in a quantitative field.
Preferred Requirements:
- Advanced degree in a quantitative discipline.
- Experience with off-platform and programmatic advertising or identity.
- Experience defending measurement or audience methodology in conversations with external customers or industry partners.
- Experience partnering with GTM, sales, or business development teams.
- Experience with retail or CPG purchase data.
Compensation: At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401(k): Fetch will match your contributions dollar for dollar, up to 4% of your eligible pay.
- Benefits for humans and pets: We offer comprehensive medical, dental, and vision plans for everyone, including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue, and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break. (Holidays will vary for Canada-based roles)
- Robust Leave Policies: 14 weeks of fully paid parental leave for all employees, plus 6 additional weeks of paid childbirth recovery leave for birthing parents, and a flexible return-to-work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one-time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers, and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US for US-based roles. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
Canada - Remote
Staff Data Scientist - Platform
Canada - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
Meet Fetch AI & Data
AI & Data at Fetch sit at the center of how we understand our business, make decisions, and build intelligent products. The organization operates as an integrated AI & data ecosystem, spanning multiple disciplines, including data engineering, analytics engineering, machine learning, experimentation, and data platforms, all working together to turn data into durable business and customer impact.
Teams operate in complex problem spaces where requirements evolve, tradeoffs are constant, and the right answer is rarely obvious. Success depends on strong technical judgment, comfort with ambiguity, and the ability to gather context and make informed decisions while balancing quality, performance, scalability, and responsible use.
Practitioners across this org contribute hands-on to production systems, analytical foundations, and intelligent features. You will collaborate closely with product, platform, and engineering partners, help shape standards and best practices, and ensure our AI and data capabilities scale reliably as Fetch grows.
About the role:
Fetch is at a critical inflection point in how data and science inform the company's most important decisions. With millions of monthly active users, rich item-level purchase data, and increasing investment in AI-driven products like FetchGPT, Fetch has an opportunity to establish a rigorous, scalable measurement and causal reasoning foundation that powers pricing, incentives, growth, marketing investment, and financial planning.
We are seeking a Staff Data Scientist to serve as the company-wide scientific and measurement leader. This role goes beyond traditional analytics or domain ownership. You will define how Fetch measures value, reasons about causality, and translates evidence into executive decisions. You will own core measurement frameworks, architect semantic and metric foundations, and set the scientific quality bar across analytics, experimentation, and strategic modeling.
Within your first year, you will define Fetch's MAU × ARPU measurement operating system, establish canonical metrics and semantic standards powering FetchGPT and executive reporting, and deliver strategic models such as marketing mix, elasticity, and incentive sensitivity that directly inform leadership decisions.
This is a full-time role that can be held from one of our US offices or remotely in the United States or any Canadian province (excluding Quebec), subject to appropriate work authorization. Canadian employment, if applicable, would be through Fetch’s Canadian Employer of Record.
Benefits for Canada-based employees may differ slightly to comply with applicable law(s) (e.g., paid time off, Holidays, etc.).
Role Responsibilities:
Company Measurement and Causal Strategy
- Define and own Fetch's company-level measurement framework anchored in MAU × ARPU.
- Establish decision frameworks for pricing, incentives, and value trade-offs.
- Set standards for evidence quality, uncertainty, and confidence in decision-making.
- Define the causal reasoning model used across product, growth, marketing, and finance.
- Own the scientific capability roadmap including elasticity, value curves, MMM, and forecasting.
Semantic and Data Architecture
- Architect the semantic mart and metric logic powering FetchGPT and scalable insights.
- Define canonical metric definitions and unify logic across experimentation platforms, dashboards, and diagnostics.
- Partner with Analytics Engineering and Data Platform to build foundational data assets.
- Establish BI standards and eliminate redundant or conflicting dashboards.
Scientific Governance and Experimentation
- Serve as the quality bar for high-impact analytics and diagnostics.
- Review strategic analyses to ensure correct interpretation and mechanism alignment.
- Set scientific rules for experimentation and validate high-risk tests such as pricing and incentives.
- Ensure observational and experimental results reconcile cleanly.
- Create templates and interpretation guides to standardize rigor.
Strategic Modeling Ownership
- Own cross-company models that drive executive decisions, including marketing mix modeling, elasticity and incentive sensitivity, value expectation curves, strategic forecasting, and financial mechanism models supporting MAU × ARPU planning.
Org-Wide Scientific Leadership
- Raise the scientific maturity of the data science and analytics organization.
- Design upskilling programs in statistics, causality, modeling, and storytelling.
- Author best-practice modeling libraries and documentation.
- Serve as a technical anchor and thought partner for senior ICs across the org.
- Establish norms for rigorous, transparent, mechanism-driven insights.
Technical Excellence
- Apply advanced statistical and causal methods to company-level problems.
- Build scalable, production-ready analytical frameworks in partnership with engineering.
- Champion best practices in experimentation design, model validation, and reproducibility.
- Leverage modern analytics tooling such as Python, SQL, Snowflake, dbt, and experimentation platforms.
Minimum Requirements:
- 8+ years of experience in data science, economics, statistics, or applied research, including experience operating at Staff or Principal scope on company and/or org-level problems.
- Deep expertise in causal inference, experimental design, and observational analysis, with demonstrated ownership of high-stakes business decisions informed by causal evidence.
- Experience defining and owning company-level measurement frameworks, canonical metrics, or strategic models used by senior leadership.
- Proven ability to influence and support executive decision-making, including presenting trade-offs, uncertainty, and recommendations that directly impact strategy.
- Exceptional written and verbal communication skills, with the ability to explain complex causal and modeling concepts to non-technical senior audiences.
- Bachelor's degree in a quantitative field.
Preferred Requirements:
- Advanced degree in a quantitative discipline.
- Hands-on experience owning and maintaining strategic models such as marketing mix models, elasticity estimates, incentive sensitivity, or long-range forecasts used in executive planning.
- Experience in large-scale consumer products, marketplaces, ad-supported platforms, or incentive-driven systems with complex value trade-offs.
- Experience in ads ranking, relevance, retrieval, recommendation, or personalization systems.
- Experience in ad measurement, attribution, incrementality, experimentation, or optimization.
- Core ads product/platform experience - building or scaling systems that determine which ads are shown, how they perform, or how that performance is measured.
- Experience defining semantic layers, metric governance, or data contracts at scale across multiple teams or functions.
- Demonstrated track record of org-wide scientific leadership without direct people management, including setting standards, reviewing work, and raising the technical bar across teams.
Compensation: At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401(k): Fetch will match your contributions dollar for dollar, up to 4% of your eligible pay.
- Benefits for humans and pets: We offer comprehensive medical, dental, and vision plans for everyone, including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue, and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break. (Holidays will vary for Canada-based roles)
- Robust Leave Policies: 14 weeks of fully paid parental leave for all employees, plus 6 additional weeks of paid childbirth recovery leave for birthing parents, and a flexible return-to-work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one-time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers, and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US for US-based roles. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
Canada - Remote
Senior Data Scientist II - Relevance & Ranking
Canada - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
Meet Fetch AI & Data
AI & Data at Fetch sit at the center of how we understand our business, make decisions, and build intelligent products. The organization operates as an integrated AI & data ecosystem, spanning multiple disciplines, including data engineering, analytics engineering, machine learning, experimentation, and data platforms, all working together to turn data into durable business and customer impact.
Teams operate in complex problem spaces where requirements evolve, tradeoffs are constant, and the right answer is rarely obvious. Success depends on strong technical judgment, comfort with ambiguity, and the ability to gather context and make informed decisions while balancing quality, performance, scalability, and responsible use.
Practitioners across this org contribute hands-on to production systems, analytical foundations, and intelligent features. You will collaborate closely with product, platform, and engineering partners, help shape standards and best practices, and ensure our AI and data capabilities scale reliably as Fetch grows.
About the Role:
You'll own the analytical and experimentation roadmap for ranking and relevance at Fetch, partnering with Product, Engineering, and ML to improve advertiser outcomes, user value, and Fetch's long-term economics.
As the team's dedicated data scientist, you'll own the data science strategy for relevance and ranking, working closely with engineers on models that drive user engagement, rewards earned, and partner economic outcomes. You'll build frameworks that balance advertiser incrementality and delivery, user relevance and retention, and platform revenue, reward costs, and margin.
You'll be the core data science partner across the go-to-market, offer development, and offer delivery teams, translating commercial goals into measurable objectives, product requirements, and ranking improvements. You'll shape senior stakeholder decisions on launch, iteration, or stopping, and mentor others while establishing reusable methods that improve the team's scientific quality and execution.
This is a full-time role that can be held from one of our US offices or remotely in the United States or any Canadian province (excluding Quebec), subject to appropriate work authorization. Canadian employment, if applicable, would be through Fetch’s Canadian Employer of Record.
Benefits for Canada-based employees may differ slightly to comply with applicable law(s) (e.g., paid time off, Holidays, etc.).
Role Responsibilities:
- Own the data science strategy and roadmap for ranking and relevance as the team's dedicated data scientist
- Partner closely with engineers to improve ranking models end to end, from defining what the model should optimize through experimentation
- Own experiment design and turn results into clear launch recommendations
- Design measurement that holds up in a marketplace, where bias and interference between advertisers can distort results
- Apply rigorous observational methods when experiments aren't possible, and defend the assumptions behind them
- Build marketplace frameworks that balance advertiser, user, and platform value with clear success criteria and guardrails for the trade-offs
- Separate true incremental gains from value that's simply shifted between advertisers, surfaces, or time periods
- Measure how changes impact different user and advertiser segments, distinguishing durable value from short-term lift
- Use findings to shape targeting and investment strategy, accounting for uncertainty
- Quantify commercial impact to guide senior leaders on priorities and product decisions
- Serve as the core data science partner to commercial and offer teams, turning business goals into measurable objectives and ranking improvements
- Communicate with technical and non-technical partners alike
- Mentor others and build reusable methods that raise the team's scientific quality and execution
- Leverage tools and technologies such as Python, SQL, Snowflake, dbt, Airflow, Spark, and AWS to conduct and scale analytical work
Minimum Requirements:
- 8+ years of experience in data science, machine learning, or applied analytics, with demonstrated ownership of complex analytical problems in product-driven environments
- Experience owning the analytical roadmap and experiments for ranking, relevance, or recommendations
- Ability to explain which questions you prioritized, which work you declined, and why
- Cross-functional collaboration experience where product, sales, and engineering are all factors in your daily work
- Experience defining a marketplace KPI framework and resolving advertiser–user–platform trade-offs
- Track record of looking beyond a single metric's improvement to its effect on overall marketplace economics
- Experience designing measurement that accounts for selection bias, shared budgets, or spillovers
- Ability to defend experiment design and its assumptions, addressing selection bias, interference, or observational identification
- Demonstrated incremental, persistent business impact
- Track record of influencing strategy or launch decisions
- Examples of redirecting, pausing, or stopping initiatives based on quantified trade-offs
- Experience building reusable analytical assets and mentoring other analysts or scientists
- Strong modeling expertise
- Strong proficiency in SQL and at least one programming language, preferably Python
- Experience working with large-scale data systems such as Snowflake, dbt, Airflow, or Spark
Preferred Requirements:
- Substantial experience with advertiser-funded consumer marketplaces, retail media, or ad platforms balancing advertiser, user, and platform incentives
- Experience in ad ranking or product search and ranking
- Consumer product analytics experience connecting behavior to retention and monetization
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is [CA$186,405 - CA$219,300]. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401(k): Fetch will match your contributions dollar for dollar, up to 4% of your eligible pay.
- Benefits for humans and pets: We offer comprehensive medical, dental, and vision plans for everyone, including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue, and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break. (Holidays will vary for Canada-based roles)
- Robust Leave Policies: 14 weeks of fully paid parental leave for all employees, plus 6 additional weeks of paid childbirth recovery leave for birthing parents, and a flexible return-to-work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one-time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers, and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US for US-based roles. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
Canada - Remote
Senior ML Operations Engineer II - Monetization
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role
Fetch is built on real purchase data shared by millions of users scanning their receipts. Data Science turns that signal into predictive models that generate valuable user intelligence for our stakeholders and partners. Those models need a reliable operational foundation to move confidently from experimentation into production and continuously improve over time.
As a Senior MLOps Engineer, you’ll own the systems and practices that make Fetch’s models production-ready, observable, reproducible, and resilient. You’ll partner closely with Data Science and Engineering across the full model lifecycle, including training, validation, deployment, versioning, monitoring, retraining, and retirement.
This is a hands-on technical leadership role. You’ll build reusable infrastructure, establish standards for model health and production reliability, and create a shared model hub that makes each model’s purpose, status, evaluation results, release history, and performance accessible. Your work will help teams identify issues earlier, improve models faster, and support every production claim with clear evidence.
Role Responsibilities
- Own the complete model lifecycle from experimentation through validation, deployment, versioning, retraining, rollback, and retirement.
- Establish clear model promotion criteria, release processes, and rollback paths that enable teams to ship improvements confidently.
- Build monitoring for data quality, drift, prediction quality, service reliability, latency, and infrastructure cost.
- Partner with data scientists to define meaningful offline and production evaluation signals, including for use cases with delayed outcome labels.
- Use production evidence to improve model performance, platform reliability, deployment speed, and infrastructure efficiency.
- Build reusable training, evaluation, and deployment pipelines that support multiple models and modeling approaches.
- Develop dependable orchestration workflows covering dependencies, scheduling, retries, backfills, and failure recovery.
- Translate scientific requirements into maintainable production systems with clear interfaces, ownership, and operational expectations.
- Build and maintain an accessible model hub connecting model documentation, evaluation results, release history, versioning, and monitoring.
- Create tested CI/CD workflows, reproducible environments, actionable alerts, incident-response procedures, and operational runbooks.
- Define MLOps priorities in partnership with Data Science and Engineering, identifying risks before they become production issues.
- Establish reusable engineering standards, mentor teammates, and reduce the operational burden placed on data scientists.
Minimum Requirements
- 5+ years managing production ML systems beyond initial deployment, including monitoring, retraining, incident response, and continuous improvement.
- Strong production software development skills in Python and proficiency with SQL.
- Hands-on experience using Spark for distributed data processing.
- Experience with a workflow orchestration engine for scheduling, dependency management, retries, backfills, and recovery.
- Hands-on experience building infrastructure with Terraform.
- Experience deploying and operating containerized production workloads on Kubernetes.
- Experience building reusable training, evaluation, or deployment infrastructure used by multiple models, scientists, or teams.
- Experience implementing model and dataset versioning, experiment tracking, lineage, and reproducible releases.
- Ability to distinguish service or infrastructure failures from changes in model effectiveness.
- Experience building CI/CD pipelines, monitoring, alerting, rollback mechanisms, and recovery procedures for production ML systems.
- Demonstrated ability to balance model quality, delivery speed, reliability, and infrastructure cost.
- Strong cross-functional communication and experience partnering with data scientists to preserve scientific validity as models move into production.
- Ability to explain a production incident or model degradation issue, how it was detected, and what improvements followed.
Preferred Requirements
- Experience developing platform services, infrastructure, or internal tooling in Go.
- Experience building or owning a model registry, model hub, or similar system used by technical and nontechnical stakeholders.
- Experience supporting ML systems where outcome labels are delayed or model quality cannot be measured immediately.
- Track record of improving deployment speed, model quality, system reliability, infrastructure cost, or manual operational effort.
- Experience designing configurable ML infrastructure that supports several modeling frameworks or approaches.
- Evidence that reusable infrastructure, standards, or documentation were adopted across multiple teams.
- Experience mentoring engineers or data scientists and influencing technical priorities across an ML portfolio.
- Experience working in environments with sensitive information and designing documentation or monitoring around appropriate access boundaries.
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is [$211,353 - $248,650]. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401(k): Fetch will match your contributions dollar for dollar, up to 4% of your eligible pay.
- Benefits for humans and pets: We offer comprehensive medical, dental, and vision plans for everyone, including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue, and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break. (Holidays will vary for Canada-based roles)
- Robust Leave Policies: 14 weeks of fully paid parental leave for all employees, plus 6 additional weeks of paid childbirth recovery leave for birthing parents, and a flexible return-to-work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one-time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers, and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US for US-based roles. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Principal Software Engineer, Data Products
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
Meet Fetch Engineering
At Fetch, engineering is driven by curiosity, ownership, and a bias toward action. We operate in complex problem spaces where the right answer is not always clear, and success depends on adaptability, critical thinking, and informed decision-making. Our engineers are comfortable navigating ambiguity, understanding tradeoffs, gathering context, and turning uncertainty into progress while maintaining high technical standards.
Engineers at Fetch take pride in building reliable, scalable systems that serve millions of users. You will contribute directly to the codebase, collaborate closely with cross-functional partners, and help shape best practices that elevate the quality of our work. We foster a culture of mentorship and collaboration, where engineers grow by learning from one another and holding a high bar for quality, reliability, and impact.
About the Role:
Fetch is expanding its data business to help brands understand what consumers buy, reach relevant shoppers, and measure whether advertising drives incremental purchases. We’re hiring a technical leader to build the software behind these products, from creating and delivering audiences to running repeatable measurement workflows. You’ll help turn early capabilities into products that partners can evaluate, integrate, and use at scale.
This is a Principal-level individual contributor role on the software engineering ladder within our Data organization, reporting to the VP of Data. You’ll combine hands-on software development with architectural ownership and technical leadership, guiding a significant product or platform domain from early exploration through production.
You’ll work closely with Engineering, Data Science, Product, and our go-to-market teams to determine what to build, validate it with partners, and establish the systems needed to support a growing business. You’ll tackle problems such as turning a purchase-based audience into a repeatable creation, scoring, and delivery workflow; building measurement pipelines that produce reproducible partner results; and making new partner integrations faster through reusable services and APIs. We’ll agree on your initial area of ownership during the interview process, based on business priorities and your experience
This is a full-time role that can be held from one of our US offices or remotely in the United States.
What you’ll do at Fetch:
- Own technical direction and delivery. Define the architecture and implementation approach for a significant area of Fetch’s off-platform data business. Lead work from problem definition and proof of concept through production delivery and ongoing improvement.
- Build and operate production software. Design, implement, and maintain the services, APIs, and processing workflows behind our data products. Work with Core Data Platform to build on shared ingestion, storage, orchestration, and trusted data assets. Establish clear interfaces and ownership so product teams can extend these capabilities without duplicating foundational infrastructure
- Turn evolving needs into concrete solutions. Partner with Product, Sales, and external partners to clarify requirements, test assumptions, and translate feedback into practical engineering decisions.
- Make sound architectural tradeoffs. Balance delivery speed, scalability, reliability, and maintainability, choosing solutions appropriate to the product’s stage and partner commitments.
- Bring data science into production. Partner with data scientists to turn audience models and measurement methods into reliable software. Build repeatable data preparation, scoring, evaluation, and delivery workflows, with clear versioning, monitoring, and recovery mechanisms. Jointly define production acceptance criteria, balancing scientific validity, partner requirements, runtime, and cost.
- Improve data quality and reliability. Build validation, monitoring, and operational safeguards that help ensure accurate, dependable outputs and meet agreed partner service levels.
- Lead through technical influence. Align engineers and cross-functional partners on design decisions, resolve dependencies, and guide implementation across the teams contributing to your domain.
- Raise the engineering bar. Mentor engineers, provide thoughtful design and code reviews, and establish patterns that help a growing team build and operate these systems effectively.
Minimum Requirements:
- 15+ years of software engineering experience, including setting technical strategy, leading architectural decisions across organizations, and driving initiatives with company-level impact.
- Demonstrated ownership of a data-intensive product from an ambiguous problem or prototype through production launch and sustained customer or partner use. You can explain the architectural decisions you made, what changed after launch, and how you measured reliability, adoption, and business value
- A track record of building and operating production software, with direct ownership of consequential architectural decisions and delivery outcomes.
- Experience building advertising platforms, audience products, measurement or attribution systems, demand-side platforms, or closely related data products.
- Strong software engineering fundamentals, including system design, backend development, testing, and production operations.
- Experience designing systems that process substantial volumes of data, with an understanding of data quality, performance, reliability, and operational tradeoffs.
- Demonstrated technical leadership of complex initiatives involving multiple engineers or teams, including setting direction, guiding implementation, and resolving technical disagreements.
- The ability to move work forward when requirements are incomplete, form informed technical opinions, and adjust your approach as new evidence emerges.
- Strong product judgment and the ability to connect technical decisions to partner needs, product adoption, and business outcomes.
- Clear communication with technical and nontechnical stakeholders, including the ability to explain trade-offs and challenge requirements constructively.
Preferred Requirements:
- Experience bringing machine learning models into production in partnership with Data Science.
- Familiarity with audience expansion, lookalike modeling, or predictive systems used in advertising.
- Knowledge of statistics, anomaly detection, or techniques for identifying and addressing data quality issues.
- Experience integrating data products with advertising platforms or external partners.
Compensation: At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401(k): Fetch will match your contributions dollar for dollar, up to 4% of your eligible pay.
- Benefits for humans and pets: We offer comprehensive medical, dental, and vision plans for everyone, including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue, and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break. (Holidays will vary for Canada-based roles)
- Robust Leave Policies: 14 weeks of fully paid parental leave for all employees, plus 6 additional weeks of paid childbirth recovery leave for birthing parents, and a flexible return-to-work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one-time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers, and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US for US-based roles. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Staff Data Scientist - Rewarded Apps
Canada - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
Meet Fetch AI & Data
AI & Data at Fetch sit at the center of how we understand our business, make decisions, and build intelligent products. The organization operates as an integrated AI & data ecosystem, spanning multiple disciplines, including data engineering, analytics engineering, machine learning, experimentation, and data platforms, all working together to turn data into durable business and customer impact.
Teams operate in complex problem spaces where requirements evolve, tradeoffs are constant, and the right answer is rarely obvious. Success depends on strong technical judgment, comfort with ambiguity, and the ability to gather context and make informed decisions while balancing quality, performance, scalability, and responsible use.
Practitioners across this org contribute hands-on to production systems, analytical foundations, and intelligent features. You will collaborate closely with product, platform, and engineering partners, help shape standards and best practices, and ensure our AI and data capabilities scale reliably as Fetch grows.
About the Role:
Fetch is looking for a Staff Data Scientist to serve as the senior analytical and scientific leader for our Play business and broader Rewarded Apps portfolio. Reporting to the Senior Director of User Analytics & Insights, you’ll partner with General Managers and leaders across Product, Marketing, Engineering, and other functions to shape how data, experimentation, and advanced analytics inform the future of Play.
This is a strategic, hands-on individual contributor role. You’ll set the analytical direction for Play, identify the highest-value questions for the business, and lead complex analyses and modeling initiatives that influence product strategy, monetization, engagement, and long-term growth. While this role has no direct reports, you’ll mentor analysts and data scientists, establish best practices, and raise the bar for analytical rigor across the organization.
This is a full-time role that can be held from one of our US offices or remotely in the United States or any Canadian province (excluding Quebec), subject to appropriate work authorization. Canadian employment, if applicable, would be through Fetch’s Canadian Employer of Record.
Benefits for Canada-based employees may differ slightly to comply with applicable law(s) (e.g., paid time off, Holidays, etc.).
Role Responsibilities:
- Set the analytical and scientific strategy for Play, identifying high-impact opportunities across revenue, margin, engagement, retention, user experience, and advertiser performance.
- Serve as a senior thought partner to business, Product, Marketing, and Engineering leaders, proactively defining the questions analytics should answer.
- Translate ambiguous business and product challenges into structured analytical approaches that clearly communicate trade-offs, uncertainty, and expected impact.
- Develop a deep understanding of the Play P&L and connect user behavior and product performance to revenue, margin, and marketplace outcomes.
- Lead advanced analytics and data science initiatives across engagement, retention, monetization, personalization, segmentation, and marketplace dynamics.
- Build predictive and machine learning models that identify behavioral patterns, forecast outcomes, prioritize opportunities, and inform product and business strategy.
- Shape Play’s experimentation and measurement strategy, applying A/B testing, causal inference, quasi-experimental methods, and observational analysis as appropriate.
- Develop scalable analytical assets, feature pipelines, modeling frameworks, and trusted measurement systems using Python and SQL.
- Partner with Product and Engineering to operationalize models, scoring frameworks, and analytical outputs that improve the user experience and business performance.
- Translate complex findings into clear recommendations for senior and executive audiences, framed around customer outcomes, financial impact, strategic risk, and opportunity cost.
- Mentor analysts and data scientists, review high-impact analyses, and establish best practices for modeling, experimentation, documentation, reusable code, and data storytelling.
Minimum Requirements:
- 8+ years of experience in data science, analytics, quantitative strategy, or a related field, including ownership of complex product or business domains.
- Advanced proficiency in Python and SQL, with experience building reusable analytical and modeling workflows.
- Experience developing, evaluating, and operationalizing machine learning and predictive models, including feature engineering and translating model outputs into business decisions.
- Strong foundation in statistics, experimental design, power analysis, metric selection, segmentation, and causal inference.
- Experience applying causal inference techniques such as difference-in-differences, matching, synthetic controls, or related methodologies.
- Experience developing models related to personalization, propensity, recommendations, forecasting, retention, or lifetime value.
- Demonstrated ability to independently structure and solve ambiguous, high-impact problems while balancing analytical rigor with business urgency.
- A track record of using analytics to drive measurable improvements in areas such as revenue, engagement, retention, product performance, or operational efficiency.
- Proven ability to influence senior stakeholders across Product, Engineering, Marketing, and business teams without direct authority.
- Experience mentoring analysts or data scientists and improving the quality of work across a broader team.
- Exceptional communication and data storytelling skills, including the ability to explain sophisticated analytical concepts to non-technical audiences.
Preferred Requirements:
- Experience in consumer technology, gaming, marketplaces, rewards, loyalty, or another high-frequency digital product.
- Experience with modern analytics engineering tools and practices, including dbt, Git/GitHub, Spark, or similar technologies.
- Experience working with businesses where user engagement, monetization, incentives, and marketplace economics are closely connected.
- Experience combining advanced analytics with both product and commercial strategy.
Compensation: At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401(k): Fetch will match your contributions dollar for dollar, up to 4% of your eligible pay.
- Benefits for humans and pets: We offer comprehensive medical, dental, and vision plans for everyone, including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue, and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break. (Holidays will vary for Canada-based roles)
- Robust Leave Policies: 14 weeks of fully paid parental leave for all employees, plus 6 additional weeks of paid childbirth recovery leave for birthing parents, and a flexible return-to-work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one-time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers, and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US for US-based roles. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
Canada - Remote
Senior Data Scientist I - Growth & Engagement
Canada - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
Meet Fetch AI & Data
AI & Data at Fetch sit at the center of how we understand our business, make decisions, and build intelligent products. The organization operates as an integrated AI & data ecosystem, spanning multiple disciplines, including data engineering, analytics engineering, machine learning, experimentation, and data platforms, all working together to turn data into durable business and customer impact.
Teams operate in complex problem spaces where requirements evolve, tradeoffs are constant, and the right answer is rarely obvious. Success depends on strong technical judgment, comfort with ambiguity, and the ability to gather context and make informed decisions while balancing quality, performance, scalability, and responsible use.
Practitioners across this org contribute hands-on to production systems, analytical foundations, and intelligent features. You will collaborate closely with product, platform, and engineering partners, help shape standards and best practices, and ensure our AI and data capabilities scale reliably as Fetch grows.
About the Role:
As a Senior Data Scientist focused on growth and engagement, you'll help Fetch understand user behavior and use data to shape product decisions that improve retention and engagement.
You'll partner with Product, Engineering, and Design to set clear KPIs, success criteria, and guardrails that your team actually uses to make decisions. You'll independently design credible experiments and deliver clear launch, iterate, or stop recommendations.
You'll also develop predictive models that serve as the intelligence layer for our lifecycle intervention systems, from anticipating user behavior to deeper insight into product experiments. These signals help the product team tailor interventions to the right users and drive user and revenue outcomes.
Beyond whether a change worked, you'll find out who benefits and whether gains persist past novelty, and use that to shape targeting and product priorities. This is an independent, hands-on role: you'll own questions from framing to recommendation, build reusable analyses, and become a trusted voice in your product area's decisions.
This is a full-time role that can be held from one of our US offices or remotely in the United States or any Canadian province (excluding Quebec), subject to appropriate work authorization. Canadian employment, if applicable, would be through Fetch’s Canadian Employer of Record.
Benefits for Canada-based employees may differ slightly to comply with applicable law(s) (e.g., paid time off, Holidays, etc.).
Role Responsibilities:
- Independently design, execute, and interpret product experiments for feature development, owning power analysis, primary metrics, and guardrails
- Frame causal questions by defining the population, outcomes, and time horizon needed to show whether a product change caused improvement
- Define KPI frameworks for teams to optimize around, linking product objectives to primary, secondary, and guardrail metrics with clear definitions and success criteria
- Recommend launch, iterate, or stop based on effect size, uncertainty, user value, and business impact
- Balance speed and rigor, and identify when more evidence could change a decision
- Turn ambiguous product questions into structured, credible analysis
- Connect metric movements to behavioral drivers and check alternative explanations
- Use product analytics to understand the user journeys and behaviors most impactful on retention and downstream outcomes, and use those insights to inform product development
- Evaluate how effects differ across user segments without overinterpreting noisy subgroup results
- Separate novelty and short-term gains from persistent, long-term value
- Develop predictive models that act as the intelligence layer for our lifecycle intervention systems. Partner with Engineering to integrate predictive signals into treatment delivery, and use experiments to determine whether targeting improves retention, monthly active users, and revenue.
- Use audience segments and predictive signals to help the product team tailor treatment delivery to drive monthly active users and revenue, and validate that targeted treatments actually improve outcomes
- Build clear narratives that translate findings into product action, influencing priorities and launch decisions as the trusted analytical owner for your workstream
- Produce reusable analyses and share analytical knowledge across the team
- Leverage tools and technologies such as Python, SQL, Snowflake, dbt, Airflow, Spark, and AWS to build reliable, reusable analyses and modeling workflows
Minimum Requirements:
- 5+ years of experience in data science, machine learning, or applied analytics, with demonstrated ownership of complex analytical problems in product-driven environments
- Experience owning experiment design end to end, including power analysis, primary metrics, and guardrails
- Track record of using experiment results to recommend launching, iterating, or stopping
- Ability to frame causal questions and distinguish prediction from causal impact
- Experience defining KPI frameworks for a product workstream
- Track record of influencing launch or roadmap decisions, with quantified impact on adoption, retention, engagement, revenue, or efficiency and clear personal ownership
- Experience identifying retention drivers and evaluating which users benefited and whether gains persisted
- Experience applying predictive models to segment users or inform lifecycle interventions
- Strong proficiency in SQL and at least one programming language, preferably Python
- Experience working with large-scale data systems such as Snowflake, dbt, Airflow, or Spark
- Ability to communicate assumptions and uncertainty clearly
Preferred Requirements:
- Product analytics experience in a consumer app or digital product, across activation, engagement, retention, or monetization
- Experience evaluating incentives, lifecycle interventions, or personalization
- Experience validating whether targeted treatments improve outcomes
- Track record of sharing reusable analyses and knowledge with your team
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is [CA$162,331 - CA$190,978]. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401(k): Fetch will match your contributions dollar for dollar, up to 4% of your eligible pay.
- Benefits for humans and pets: We offer comprehensive medical, dental, and vision plans for everyone, including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue, and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break. (Holidays will vary for Canada-based roles)
- Robust Leave Policies: 14 weeks of fully paid parental leave for all employees, plus 6 additional weeks of paid childbirth recovery leave for birthing parents, and a flexible return-to-work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one-time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers, and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US for US-based roles. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
Canada - Remote
Senior Data Scientist I - Core
Canada - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
Meet Fetch AI & Data
AI & Data at Fetch sit at the center of how we understand our business, make decisions, and build intelligent products. The organization operates as an integrated AI & data ecosystem, spanning multiple disciplines, including data engineering, analytics engineering, machine learning, experimentation, and data platforms, all working together to turn data into durable business and customer impact.
Teams operate in complex problem spaces where requirements evolve, tradeoffs are constant, and the right answer is rarely obvious. Success depends on strong technical judgment, comfort with ambiguity, and the ability to gather context and make informed decisions while balancing quality, performance, scalability, and responsible use.
Practitioners across this org contribute hands-on to production systems, analytical foundations, and intelligent features. You will collaborate closely with product, platform, and engineering partners, help shape standards and best practices, and ensure our AI and data capabilities scale reliably as Fetch grows.
About the Role:
You'll help Fetch run on rigorous performance standards and scalable self-service analytics. You'll help deliver our core company KPI framework, including its underlying model, while leading reusable, company-wide analytical frameworks and automation.
The work centers on trusted metrics: standardizing how impact is measured and connecting product and business drivers to outcomes like MAU, retention, ARPU, revenue, and margin. You'll validate forecasts and communicate sensitivity and uncertainty, so evidence turns into planning and operating decisions.
You’ll own defined KPIs, modeling, or measurement workstreams through delivery and adoption, make actionable recommendations, and translate company goals into workstream targets. You’ll work with cross-functional partners to build reproducible diagnostics and analytical tools, and document and share reusable methods with the team.
This is a full-time role that can be held from one of our US offices or remotely in the United States or any Canadian province (excluding Quebec), subject to appropriate work authorization. Canadian employment, if applicable, would be through Fetch’s Canadian Employer of Record.
Benefits for Canada-based employees may differ slightly to comply with applicable law(s) (e.g., paid time off, Holidays, etc.).
Role Responsibilities:
- Independently own a company wide KPI, modeling, or measurement workstream through delivery and adoption
- Contribute to our core company KPI framework, including its driver tree and sensitivity model
- Contribute analysis to planning and points allocation
- Define certified metrics and resolve conflicting definitions with partners
- Build KPI trees and decompositions that connect product and business drivers to MAU, retention, ARPU, revenue, and margin
- Model KPI drivers and quantify the direction, sensitivity, predictive strength, and time horizon of KPI-to-North-Star relationships
- Distinguish arithmetic identities, predictive associations, and causal effects
- Build scenarios and translate company goals into workstream targets
- Apply established observational causal methods with diagnostics and robustness checks, making identification assumptions explicit
- Build reproducible diagnostics and analytical tools grounded in certified data
- Evaluate the accuracy, adoption, and sustained value of what you build
- Build reproducible, tested analytical workflows in SQL and Python
- Partner with Data Engineering on gold tables, data marts, and semantic layers
- Partner with cross-functionally with teams such as Product and Engineering to drive adoption
- Make actionable recommendations and communicate sensitivity, assumptions, and uncertainty clearly
- Document and share reusable methods
Minimum Requirements:
- 5+ years of experience in data science, machine learning, or applied analytics, with demonstrated ownership of complex analytical problems in product-driven environments
- Experience working with multiple stakeholders to define KPIs and their hierarchy
- Ability to structure a complex space into a tackle-able project plan
- Track record of establishing trusted metric definitions and driving adoption across Product, Finance, Commercial, and Engineering
- Experience building and validating models that connect user behavior and business drivers to retention, monetization, or company outcomes
- Ability to show sensitivity estimates, leading indicators, time horizons, and out-of-sample predictive performance
- Experience using models in target setting or scenario planning while distinguishing prediction from causal impact
- Experience with ML modeling, including regression, causal inference methodology, and graph models
- Experience modeling multi-metric relationships
- Strong skills in SQL, Python, statistics, causal inference, and forecasting
- Track record of shipping reusable dashboards, diagnostic apps, or analytical frameworks with evidence of accuracy, adoption, and decision impact
- Experience building robust SQL/Python analytical assets and partnering on productionization
- Track record of documenting and sharing reusable methods
- Understanding of experimentation methodology sufficient to identify patterns, concerns, and frameworks that support product data scientists
Preferred Requirements:
- Consumer product analytics experience connecting acquisition, activation, engagement, retention, and monetization
- Experience owning KPI frameworks, causal measurement, or business planning
- Experience in centralized or platform data science
- Experience with experimentation platforms
- Experience with governed self-service analytics
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is [CA$162,331 - CA$190,978]. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401(k): Fetch will match your contributions dollar for dollar, up to 4% of your eligible pay.
- Benefits for humans and pets: We offer comprehensive medical, dental, and vision plans for everyone, including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue, and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break. (Holidays will vary for Canada-based roles)
- Robust Leave Policies: 14 weeks of fully paid parental leave for all employees, plus 6 additional weeks of paid childbirth recovery leave for birthing parents, and a flexible return-to-work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one-time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers, and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US for US-based roles. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
Canada - Remote
Senior Data Scientist II - Core & Agentic Automation
Canada - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
Meet Fetch AI & Data
AI & Data at Fetch sit at the center of how we understand our business, make decisions, and build intelligent products. The organization operates as an integrated AI & data ecosystem, spanning multiple disciplines, including data engineering, analytics engineering, machine learning, experimentation, and data platforms, all working together to turn data into durable business and customer impact.
Teams operate in complex problem spaces where requirements evolve, tradeoffs are constant, and the right answer is rarely obvious. Success depends on strong technical judgment, comfort with ambiguity, and the ability to gather context and make informed decisions while balancing quality, performance, scalability, and responsible use.
Practitioners across this org contribute hands-on to production systems, analytical foundations, and intelligent features. You will collaborate closely with product, platform, and engineering partners, help shape standards and best practices, and ensure our AI and data capabilities scale reliably as Fetch grows.
About the Role:
You'll help Fetch run on rigorous performance standards and scalable self-service analytics. You'll help deliver our core company KPI framework, including its underlying model, while leading reusable, company-wide analytical frameworks and automation.
The work centers on trusted metrics: standardizing how impact is measured and connecting product and business drivers to outcomes like MAU, retention, ARPU, revenue, and margin. You'll establish governed self-service and agentic workflows that reduce bespoke work and improve decision speed while maintaining scientific quality.
You'll partner with DS leadership to prioritize analytical investments, and independently lead the technical approach, delivery, and adoption of cross-team KPI, measurement, and automation workstreams.You'll shape leadership strategy, align Finance and Product on targets and trade-offs, and mentor scientists, partnering with cross-functional partners along the way.
This is a full-time role that can be held from one of our US offices or remotely in the United States or any Canadian province (excluding Quebec), subject to appropriate work authorization. Canadian employment, if applicable, would be through Fetch’s Canadian Employer of Record.
Benefits for Canada-based employees may differ slightly to comply with applicable law(s) (e.g., paid time off, Holidays, etc.).
Role Responsibilities:
- Define core data science priorities across teams, deciding which questions and investments to pursue or decline
- Help deliver our core company KPI framework, including its driver tree and sensitivity modeling
- Lead reusable, company-wide analytical frameworks and automation
- Personally design, build, evaluate, and maintain agentic analytical workflows that use certified metrics to investigate KPI changes, generate evidence-backed hypotheses, and support follow-up analysis, with monitoring, failure handling, and human review where needed.
- Design reusable frameworks with evaluation and evidence traceability
- Set definitions and targets for certified metrics with owners, and resolve conflicting definitions with partners
- Build KPI trees and decompositions that connect product and business drivers to MAU, retention, ARPU, revenue, and margin
- Choose defensible models and quantify the direction, sensitivity, predictive strength, and time horizon of KPI-to-North-Star relationships
- Validate leading indicators out of sample, distinguishing arithmetic identities, predictive associations, and causal effects
- Build scenarios and defensible team targets
- Set measurement standards and defend identification assumptions, guiding decisions when randomization or causal evidence is limited
- Select observational methods when needed, using diagnostics and robustness checks
- Measure accuracy, adoption, reduced bespoke analysis, and time to decision
- Build reproducible, tested analytical workflows in SQL and Python
- Partner with Data Engineering on gold tables and data marts
- Shape leadership strategy and team accountability, aligning Finance and Product on targets, trade-offs, and when evidence warrants a change
- Partner with Product, Finance, Commercial, and Engineering to drive adoption
- Communicate assumptions and uncertainty clearly
- Mentor scientists and establish reusable KPI, measurement, and modeling standards adopted across teams
Minimum Requirements:
- 8+ years of experience in data science, machine learning, or applied analytics, with demonstrated ownership of complex analytical problems in product-driven environments
- Ability to explain which questions and investments you prioritized or declined, and how quantified KPI relationships changed planning or investment decisions
- Proven ability to define KPIs and their hierarchy with multiple stakeholders, structure complex spaces into tackle-able plans, and establish trusted metric definitions adopted across Product, Finance, Commercial, and Engineering
- Track record of aligning Finance and Product on targets, trade-offs, and when evidence warrants a change
- Experience selecting and validating statistical, predictive, and causal models for business planning, including regression, forecasting, sensitivity analysis, and uncertainty estimation
- Skilled at using models for target setting and scenario planning while distinguishing prediction from causal impact
- Demonstrated ability to set measurement standards and defend identification assumptions when randomization or causal evidence is limited, with enough experimentation knowledge to support product data scientists
- Strong skills in SQL, Python, statistics, causal inference, and forecasting
- Track record of shipping reusable dashboards, diagnostic apps, or analytical frameworks with proven accuracy, adoption, and decision impact, and partnering on productionization of robust SQL/Python assets
- History of mentoring scientists and establishing KPI, measurement, or modeling standards that raise quality across teams
- Hands-on experience automating systems with AI, including personally building and shipping agentic automation used in real analytical or business workflows, whether in production or with internal users
- Ability to explain your contribution and how the system retrieves data, uses tools, and completes tasks
- Proven approach to evaluating agentic systems for numerical and analytical accuracy, traceability, failure handling, and adoption, and reusing that approach beyond a single demo or one-off analysis
Preferred Requirements:
- Consumer product analytics experience connecting acquisition, activation, engagement, retention, and monetization
- Experience owning KPI frameworks, causal measurement, or business planning across multiple teams
- Experience in centralized or platform data science
- Experience with governed self-service analytics
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is [CA$186,405 - CA$219,300]. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401(k): Fetch will match your contributions dollar for dollar, up to 4% of your eligible pay.
- Benefits for humans and pets: We offer comprehensive medical, dental, and vision plans for everyone, including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue, and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break. (Holidays will vary for Canada-based roles)
- Robust Leave Policies: 14 weeks of fully paid parental leave for all employees, plus 6 additional weeks of paid childbirth recovery leave for birthing parents, and a flexible return-to-work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one-time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers, and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US for US-based roles. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
Canada - Remote
Senior ML Operations Engineer II - Ads Platform
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role
Fetch is entering its AI-first era, building the intelligent systems that power personalization, relevance, and ranking across our Ads Platform. These systems help Fetch deliver more relevant, adaptive, and high-performing experiences for millions of users while creating measurable value for advertisers.
As a Senior MLOps Engineer, you’ll own the operational foundation that brings ranking and recommendation models from experimentation into reliable production systems. You’ll partner with Data Science, Product, Platform, and Engineering across the full model lifecycle, including reproducible training, validation, deployment, versioning, monitoring, retraining, and retirement.
This is a hands-on technical leadership role operating at the intersection of ML infrastructure, personalization, and large-scale distributed systems. You’ll build reusable pipelines, strengthen observability and real-time learning workflows, establish architectural and reliability standards, and make model health and progress accessible through a shared model hub. Your work will enable Fetch’s Ads Platform to become smarter, faster, and more responsive to changing user behavior over time.
Role Responsibilities
- Own the complete model lifecycle from experimentation through validation, deployment, versioning, retraining, rollback, and retirement.
- Establish clear model promotion criteria, release processes, and rollback paths that enable teams to ship improvements confidently.
- Design and build scalable ML data and feature engineering pipelines, including feature generation, historical aggregations, and training dataset construction, using Spark/PySpark and modern lakehouse technologies such as S3 and Apache Iceberg.
- Develop reliable, incremental data processing pipelines with support for data quality validation, lineage, point-in-time correctness, and training-serving feature consistency.
- Build monitoring for data quality, drift, prediction quality, service reliability, latency, and infrastructure cost.
- Partner with data scientists to define meaningful offline and production evaluation signals, including for use cases with delayed outcome labels.
- Use production evidence to improve model performance, platform reliability, deployment speed, and infrastructure efficiency.
- Build reusable training, evaluation, and deployment pipelines that support multiple models and modeling approaches.
- Develop dependable orchestration workflows covering dependencies, scheduling, retries, backfills, and failure recovery.
- Translate scientific requirements into maintainable production systems with clear interfaces, ownership, and operational expectations.
- Build and maintain an accessible model hub connecting model documentation, evaluation results, release history, versioning, and monitoring.
- Create tested CI/CD workflows, reproducible environments, actionable alerts, incident-response procedures, and operational runbooks.
- Define MLOps priorities in partnership with Data Science and Engineering, identifying risks before they become production issues.
- Establish reusable engineering standards, mentor teammates, and reduce the operational burden placed on data scientists.
Minimum Requirements
- 5+ years of experience building and operating production ML systems beyond initial deployment, including monitoring, retraining, incident response, and continuous improvement.
- Strong production software development skills in Python and proficiency with SQL.
- Hands-on experience with Spark/PySpark for large-scale distributed data processing, including feature engineering, historical aggregations, incremental processing, and training dataset construction.
- Experience with modern data lake or lakehouse architectures, including S3, Apache Iceberg, or equivalent technologies.
- Experience with a workflow orchestration engine for scheduling, dependency management, retries, backfills, and recovery.
- Hands-on experience building infrastructure with Terraform.
- Experience deploying and operating containerized production workloads on Kubernetes.
- Experience building reusable training, evaluation, or deployment infrastructure used by multiple models, scientists, or teams.
- Experience implementing model and dataset versioning, experiment tracking, lineage, and reproducible releases.
- Ability to distinguish service or infrastructure failures from changes in model effectiveness.
- Experience building CI/CD pipelines, monitoring, alerting, rollback mechanisms, and recovery procedures for production ML systems.
- Demonstrated ability to balance model quality, delivery speed, reliability, and infrastructure cost.
- Strong cross-functional communication and experience partnering with data scientists to preserve scientific validity as models move into production.
- Ability to explain a production incident or model degradation issue, how it was detected, and what improvements followed.
Preferred Requirements
- Experience developing platform services, infrastructure, or internal tooling in Go.
- Experience building or owning a model registry, model hub, or similar system used by technical and nontechnical stakeholders.
- Experience supporting ML systems where outcome labels are delayed or model quality cannot be measured immediately.
- Track record of improving deployment speed, model quality, system reliability, infrastructure cost, or manual operational effort.
- Experience designing configurable ML infrastructure that supports several modeling frameworks or approaches.
- Evidence that reusable infrastructure, standards, or documentation were adopted across multiple teams.
- Experience mentoring engineers or data scientists and influencing technical priorities across an ML portfolio.
- Experience working in environments with sensitive information and designing documentation or monitoring around appropriate access boundaries.
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is [$211,353 - $248,650]. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401(k): Fetch will match your contributions dollar for dollar, up to 4% of your eligible pay.
- Benefits for humans and pets: We offer comprehensive medical, dental, and vision plans for everyone, including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue, and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break. (Holidays will vary for Canada-based roles)
- Robust Leave Policies: 14 weeks of fully paid parental leave for all employees, plus 6 additional weeks of paid childbirth recovery leave for birthing parents, and a flexible return-to-work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one-time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers, and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US for US-based roles. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Staff Software Engineer, Audiences
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
Meet Fetch Engineering
At Fetch, engineering is driven by curiosity, ownership, and a bias toward action. We operate in complex problem spaces where the right answer is not always clear, and success depends on adaptability, critical thinking, and informed decision-making. Our engineers are comfortable navigating ambiguity, understanding tradeoffs, gathering context, and turning uncertainty into progress while maintaining high technical standards.
Engineers at Fetch take pride in building reliable, scalable systems that serve millions of users. You will contribute directly to the codebase, collaborate closely with cross-functional partners, and help shape best practices that elevate the quality of our work. We foster a culture of mentorship and collaboration, where engineers grow by learning from one another and holding a high bar for quality, reliability, and impact.
About the Role:
Fetch is building the capabilities to turn purchase insights into a scalable audience business. We want to help advertisers reach both known buyers and prospective customers through predictive and lookalike audiences, combining Fetch’s purchase data with licensed identity and attribute data to expand reach beyond our existing users.
We’re looking for a hands-on Staff Software Engineer to lead the engineering behind these products. You’ll partner with Data Science, Product, and Data Platform to take audience models from prototypes to reliable products that partners can activate through their advertising platforms.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities:
- Build the audience lifecycle. Develop services and workflows for defining seed audiences, incorporating identity and attribute data, scoring eligible populations, validating membership, refreshing segments, and delivering audiences to partners and DSPs.
- Bring predictive and lookalike models into production. Partner with Data Science to build repeatable training, evaluation, deployment, and batch-scoring workflows. Make it straightforward to introduce new models, compare versions, and refresh audiences as data and behavior change.
- Make audience activation reliable. Integrate identity mappings and partner-specific delivery requirements. Track how audience coverage changes through matching and delivery, diagnose losses, and build repeatable integrations that support additional partners.
- Build quality and operational controls into the product. Version datasets, models, and audience definitions so results are reproducible. Implement monitoring, quality checks, safe retries, corrections, and access controls, including enforcement of data-use restrictions.
- Lead technical execution across the domain. Shape the audience engineering roadmap, make architecture and build-versus-reuse decisions, and guide other engineers through delivery. Build on shared ingestion, storage, orchestration, and governance capabilities with the core Data Platform team.
Minimum Requirements:
- 12+ years of professional software engineering experience, including ownership of data-intensive products from design through production adoption.
- Strong coding, API design, data modeling, and distributed-systems skills.
- Experience operationalizing ML or predictive systems, including data dependencies, evaluation workflows, deployment, batch scoring, and monitoring.
- Demonstrated experience setting technical direction for an engineering domain, aligning teams around architecture and priorities, and leading complex initiatives from ambiguous requirements through production adoption.
- Experience making and evolving architectural decisions for production systems, balancing near-term delivery with long-term reliability, scalability, operating cost, and maintainability.
- Ability to explain technical tradeoffs, build agreement across teams, and resolve dependencies and ownership boundaries.
- Experience increasing the effectiveness of other engineers through design reviews, mentoring, technical standards, and breaking complex initiatives into work that multiple engineers can deliver.
- A track record of delivering measurable outcomes and using production results to guide improvements.
- Experience with identity resolution, audience activation, adtech, or partner data integrations.
Compensation: At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401(k): Fetch will match your contributions dollar for dollar, up to 4% of your eligible pay.
- Benefits for humans and pets: We offer comprehensive medical, dental, and vision plans for everyone, including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue, and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break. (Holidays will vary for Canada-based roles)
- Robust Leave Policies: 14 weeks of fully paid parental leave for all employees, plus 6 additional weeks of paid childbirth recovery leave for birthing parents, and a flexible return-to-work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one-time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers, and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US for US-based roles. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Finance and Legal
Senior Manager, Strategic Finance, Growth & Emerging Businesses
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
As the Sr. Sales Finance Manager, you will lead a team to execute all financial aspects of Fetch’s budgeting, planning, performance tracking and management, partnering closely with department leaders across the organization. This role is pivotal in guiding our financial strategy, optimizing company performance, and ensuring efficient financial operations to support the company’s growth and objectives. This role will report to the Director of Revenue Finance.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities:
- Develop and execute the company’s financial strategy in alignment with organizational goals.
- Manage financial planning, budgeting, forecasting, and reporting processes for the revenue org
- Analyze and interpret financial data to provide insights and recommendations to senior management for strategic decision-making.
- Assist in the financial due diligence for potential investments, acquisitions, partnerships, or fundraising events.
- Develop key detailed reports that help cross-functional business partners growth their books of business.
- Collaborate cross-functionally with other departments to drive financial performance and operational excellence.
- Manage and develop a high-performing team, fostering a culture of accountability and continuous improvement.
Minimum Requirements:
- 8+ years experience in finance, consulting, investment banking, or related roles.
- Experience in ad tech, digital media, or advertising revenue models
- Must have in-house tech experience.
- Strong financial analysis, modeling, and forecasting skills.
- Sales support experience required; high growth companies a nice to have
- Excellent leadership, communication, and interpersonal skills.
- Strategic thinker with the ability to translate financial data into actionable insights.
- Experience managing complex financial transactions and negotiations.
- Advanced proficiency in financial software and Microsoft Excel.
Preferred Requirements:
- CRM proficiency, particularly Salesforce, for pipeline analysis and revenue forecasting
- SQL or data querying skills to enable independent data pulls and analysis
- Prior experience in a high-growth or start-up environment
- Familiarity with NetSuite or similar ERP systems
- Broad FP&A background that complements a sales finance focus
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $143,000 - $168,000. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401(k): Fetch will match your contributions dollar for dollar, up to 4% of your eligible pay.
- Benefits for humans and pets: We offer comprehensive medical, dental, and vision plans for everyone, including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue, and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break. (Holidays will vary for Canada-based roles)
- Robust Leave Policies: 14 weeks of fully paid parental leave for all employees, plus 6 additional weeks of paid childbirth recovery leave for birthing parents, and a flexible return-to-work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one-time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers, and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US for US-based roles. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Director, Procure to Pay
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
We're hiring a Director of Procure-to-Pay to own our full P2P lifecycle — Procurement, Accounts Payable, and Travel & Expense — as one connected function. You'll build out a formal procurement capability from the ground up while leading our existing AP and T&E teams, creating a seamless process from vendor sourcing all the way through payment.
This role is equal parts builder and operator. You'll design the policies, systems, and vendor management practices that don't fully exist yet, while also running the day-to-day teams and processes that already do. If you love bringing structure to ambiguity and want ownership over an entire function rather than a slice of one, this is built for you.
You'll report to the VP of Financial Operations and partner closely with Legal, Strategic Finance, InfoSec, and other business leaders across the company.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities:
- Own the full procure-to-pay lifecycle end to end, from procurement intake and vendor sourcing, through contracting, to invoicing and payment
- Build Fetch's procurement function from scratch: policy, purchasing approval frameworks, vendor risk and onboarding processes, and category sourcing strategy
- Lead and grow our Accounts Payable and Travel & Expense teams, ensuring both scale smoothly as the company grows
- Select and implement the systems needed to support procurement and close gaps in our current P2P tech stack
- Negotiate vendor contracts and drive measurable savings across major spend categories
- Partner with Legal, Financial Systems, and Accounting on contract terms, controls, and audit readiness
- Define and track the metrics that matter across the full P2P chain — cycle time, compliance, savings, and payment performance
Minimum Requirements:
- 8+ years of experience across Procurement, AP, and/or T&E, with a track record of building or significantly scaling a procurement function — not just running one that's already in place
- People management experience, ideally leading AP and/or T&E teams
- Strong systems fluency with modern P2P, ERP, or contract lifecycle tools
- A track record of negotiating vendor contracts and driving real savings
- Comfort working in ambiguity and building process where little exists today
- Excellent stakeholder management skills — you'll work closely with Finance leadership and teams across the business
Preferred Requirements:
- Experience standing up a procurement function from an early stage
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is [$173,000-202,000]. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401(k): Fetch will match your contributions dollar for dollar, up to 4% of your eligible pay.
- Benefits for humans and pets: We offer comprehensive medical, dental, and vision plans for everyone, including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue, and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break. (Holidays will vary for Canada-based roles)
- Robust Leave Policies: 14 weeks of fully paid parental leave for all employees, plus 6 additional weeks of paid childbirth recovery leave for birthing parents, and a flexible return-to-work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one-time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers, and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US for US-based roles. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Tax Director
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
We're hiring a Tax Director to build and own Fetch's tax function end to end across direct and indirect tax. You'll establish the strategy, processes, controls, and operating model needed to manage our federal, state, and local tax obligations while building infrastructure that can scale with the business.
This role is equal parts builder and operator. You'll own the day-to-day tax agenda while creating a function that does not formally exist today, bringing structure, visibility, and rigor to work that has historically been managed across internal teams and external advisors.
You'll report to the Chief Accounting Officer and partner closely with Accounting, FinOps, Strategic Finance, Legal, Financial Systems, and business leaders across the company.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities:
- Own Fetch's U.S. tax function end to end across federal, state, and local direct and indirect taxes
- Build the Tax function from the ground up, including policies, processes, controls, calendars, systems, and governance
- Own corporate income tax provision and compliance, including tax accounting, returns, estimates, and extensions, working with external advisors where appropriate
- Lead state and local tax strategy and compliance, including sales and use tax, gross receipts taxes, franchise taxes, nexus, and registration requirements
- Assess the tax implications of new products, revenue streams, deals, and business models, bringing Tax into key decisions early
- Manage tax audits, notices, inquiries, and other interactions with taxing authorities
- Partner with Accounting on close, financial statement disclosures, internal controls, and audit readiness
- Identify tax planning, credit, and incentive opportunities while balancing economics, compliance, and operational complexity
- Manage external tax advisors and tax technology, building the right long-term mix of internal capability, automation, and outsourced support
Minimum Requirements:
- 10+ years of progressive tax experience, with meaningful ownership across U.S. corporate income tax and state and local tax
- Experience building, leading, or significantly scaling an in-house corporate tax function, not just operating within an established one
- Strong knowledge of U.S. federal and state corporate taxation, ASC 740, and indirect tax
- Experience managing income tax provisions and tax compliance for a complex, multi-state business
- Ability to translate complex tax issues into clear business implications and practical recommendations
- Strong systems orientation and an interest in using technology and automation to build scalable processes
- Comfort working in ambiguity and strong stakeholder management skills across Finance and the broader business
Preferred Requirements:
- CPA and/or advanced degree in taxation
- Big Four or similar public accounting experience, ideally combined with in-house experience
- Experience in a high-growth technology, consumer, marketplace, advertising, or digital business
- Experience preparing a private company tax function for public-company scale and requirements
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $178,000- $209,000. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401(k): Fetch will match your contributions dollar for dollar, up to 4% of your eligible pay.
- Benefits for humans and pets: We offer comprehensive medical, dental, and vision plans for everyone, including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue, and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break. (Holidays will vary for Canada-based roles)
- Robust Leave Policies: 14 weeks of fully paid parental leave for all employees, plus 6 additional weeks of paid childbirth recovery leave for birthing parents, and a flexible return-to-work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one-time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers, and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US for US-based roles. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Senior Analyst, Strategic Finance
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
As a Senior Analyst, Strategic Finance, you will own the financial models behind Fetch's user base, including LTV/CAC and unit economics. You'll partner closely with the Growth team, own the data infrastructure powering our models, and help translate performance into a clear strategic story for senior leadership and investors. Reporting to the Director of Strategic Finance, this role is central to how Fetch understands the economics of its users and expands its platform across America, and it offers meaningful ownership of high-impact, high-visibility work.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities:
- Build and own the financial models across Users, including acquisition, retention, user dynamics, LTV/CAC, and unit economics
- Build and maintain the SQL queries that power those models, self-serving the data end to end
- Identify data anomalies, diagnose root causes, and partner with the Data team to resolve issues at the source
- Support user forecasting during the monthly, quarterly, and annual forecast cycles
- Turn ad hoc questions from Finance and Growth into clear, defensible analysis
- Go beyond the numbers to surface insights to the broader team and cross-functional partners
- Partner closely with Growth on acquisition and spend decisions, with lighter collaboration across Data and Product
- Help translate User economics into the story told to senior leadership and investors
Minimum Requirements:
- Bachelor's Degree in Finance, Economics, Statistics, or a related field
- 2+ years of experience in FP&A, strategic finance, growth/data analytics, or investment banking
- Strong financial modeling skills and advanced Excel/Google Sheets proficiency; comfortable building models from scratch
- SQL proficiency, able to self-serve within our data warehouse
- Data fluency to catch when something looks wrong and articulate it clearly so the Data team can fix the root cause
- Solid FP&A fundamentals: forecasting, variance analysis, and clear reporting
- Excellent written and verbal communication skills, with the ability to translate complex data into clear narratives for senior audiences
- Comfort operating independently in a fast-paced, startup-like environment, including where the problem isn't fully defined
Preferred Requirements: (OPTIONAL)
- Experience in a high-growth consumer tech, subscription, or marketplace company with a focus on user acquisition and retention
- Familiarity with BI/dashboarding tools; experience with Hex or Grafana a plus
- Exposure to marketing and/or user-acquisition efficiency (CAC, LTV)
- Experience with investor reporting or board-level financial presentations
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $99,000 - $106,000. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401(k): Fetch will match your contributions dollar for dollar, up to 4% of your eligible pay.
- Benefits for humans and pets: We offer comprehensive medical, dental, and vision plans for everyone, including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue, and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break. (Holidays will vary for Canada-based roles)
- Robust Leave Policies: 14 weeks of fully paid parental leave for all employees, plus 6 additional weeks of paid childbirth recovery leave for birthing parents, and a flexible return-to-work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one-time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers, and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US for US-based roles. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Deal Desk Operations Manager
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
The Deal Desk Operations Manager will play a critical role within the Financial Operations organization, serving as the operational bridge between Sales, Finance, Revenue Recognition, Billing, Implementation, and Systems teams. This individual will own operational governance for complex and non-standard revenue generating agreements, ensuring accurate deal setup, billing, revenue recognition, and compliance across systems including Salesforce (SFDC) and NetSuite.
This role combines deal structuring expertise, operational rigor, systems knowledge, and cross functional collaboration. The ideal candidate thrives in fast paced environments, understands complex commercial agreements, and can translate contractual terms into scalable operational execution.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities:
Deal Structuring & Operational Execution
- Review and operationalize complex and non-standard revenue generating agreements to ensure accurate setup across SFDC, NetSuite, billing, and revenue recognition systems.
- Partner with Sales and Finance teams to ensure deal structures are executable, scalable, and compliant before contract signature.
- Validate that negotiated deal terms can be cleanly configured and supported operationally within SFDC and NetSuite prior to contract execution.
- Ensure accurate billing setup, revenue recognition treatment, and downstream financial reporting for all deal types.
- Provide guidance to Sales teams on entering non standard deal structures into Salesforce to ensure proper accounting and operational execution.
Credit & Risk Management
- Perform credit evaluations on prospective partners and establish appropriate credit limits, billing terms, and payment terms.
- Continuously monitor partner accounts for ongoing credit risk and recommend adjustments as needed.
- Partner with Finance and Accounting leadership to mitigate operational and financial risk associated with customer agreements.
Cross-Functional Partnership
- Collaborate with Implementation, Systems Teams, Revenue Recognition, Billing, and other operational stakeholders to ensure partner campaigns are configured accurately, including markup, campaign overrides, budget caps, fraud buffers, discounts, and tier-based reductions aligned with executed contract terms before campaign go-live.
- Act as a key operational liaison between commercial and finance teams to ensure seamless execution throughout the Quote to Cash process.
Systems & Process Governance
- Own internal compliance and operational quality controls across all systems and departments involved in the Quote to Cash lifecycle.
- Ensure consistency and integrity of deal data across Salesforce, NetSuite, Mission Control, and other operational systems.
- Establish and maintain scalable processes for handling non-standard deals and evolving commercial structures.
- Drive continuous process improvement initiatives to improve accuracy, reduce operational risk, and increase efficiency.
Team Leadership
- Manage and oversee two offshore Order Management resources responsible for accurately capturing and maintaining revenue generating agreements within internal systems.
- Establish quality standards, workflows, and performance expectations for offshore operational support.
- Provide training, guidance, and process documentation to ensure operational consistency and accuracy.
Minimum Requirements:
- 5+ years of experience in Deal Desk, Revenue Operations, Financial Operations, Order Management, or Quote to Cash functions.
- Strong understanding of revenue recognition, billing operations, contract structuring, and financial controls.
- Experience supporting complex or non-standard commercial agreements in a high-growth environment.
- Deep familiarity with Salesforce (SFDC) and ERP systems such as NetSuite.
- Strong analytical, organizational, and problem solving skills with exceptional attention to detail.
- Ability to navigate ambiguity and balance operational scalability with business flexibility.
- Proven ability to collaborate crossfunctionally with Finance, Legal, Sales, Systems, and Operational teams.
- Experience managing or coordinating offshore operational resources preferred.
- Excellent communication skills with the ability to translate technical or financial concepts for non-technical stakeholders.
Preferred Requirements:
- Experience in advertising technology, marketplace, or performance marketing environments.
- Knowledge of ASC 606 revenue recognition principles.
- Experience with complex pricing models, campaign-based billing, or usage-based revenue models.
- Familiarity with process automation and operational controls within Quote to Cash workflows.
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $120,000 - $141,000. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401(k): Fetch will match your contributions dollar for dollar, up to 4% of your eligible pay.
- Benefits for humans and pets: We offer comprehensive medical, dental, and vision plans for everyone, including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue, and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break. (Holidays will vary for Canada-based roles)
- Robust Leave Policies: 14 weeks of fully paid parental leave for all employees, plus 6 additional weeks of paid childbirth recovery leave for birthing parents, and a flexible return-to-work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one-time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers, and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US for US-based roles. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Legal Intern, Privacy
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
As a Legal Intern focused on Privacy, you will support Fetch's data governance efforts, working closely with our Corporate Counsel, Privacy. You'll gain hands-on exposure to how a fast-growing consumer technology company builds and maintains its privacy and data governance program. This includes participating in and documenting data discovery exercises, mapping data flows, and helping maintain Fetch's data inventory.
This is a 3-month internship starting in January 2027, 10-15 hours per week, and reports to our Corporate Counsel, Privacy.
The deadline to apply is Friday, October 16, 2026.
In Your Tool Bag:
- Strong attention to detail and comfort working with complex, technical information
- Ability to translate technical data concepts into clear, organized documentation
- Curiosity about privacy law, data governance, and how technology companies manage personal data at scale
- Comfort working independently on structured projects with an ability to clearly communicate updates
- Strong written and interpersonal communication skills
- Discretion in handling sensitive and/or confidential information
You have experience with:
- Coursework or exposure to privacy law, data protection, emerging technologies, or related areas (e.g., a privacy law course, certificate, or clinic)
- Reviewing or organizing technical or legal documentation
- Comfort reading and interpreting policies, contracts, or regulatory materials
Bonus points:
- IAPP certification (CIPP/US, CIPP/E, or similar) obtained or in progress
- Prior internship or work experience involving data mapping, compliance, or data governance
- Familiarity with data inventory or data mapping tools
Program Eligibility:
- Currently a 2L or 3L actively enrolled in a J.D. program at an accredited law school
- In good academic standing with your law school
- Ability to work remotely for the duration of the 3-month internship
- Ability to commit to 12-15 hours per week for the duration of the internship
What you'll gain:
- Direct mentorship from Corporate Counsel, Privacy
- Real exposure to how a data-driven company develops and operationalizes privacy compliance
- Hands-on experience with data discovery, data flow mapping, and data inventory maintenance
- Exposure to an in-house legal team for a rapidly expanding technology company
Compensation:
At Fetch, we offer competitive compensation packages. The base salary range for this position is $40 per hour. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401(k): Fetch will match your contributions dollar for dollar, up to 4% of your eligible pay.
- Benefits for humans and pets: We offer comprehensive medical, dental, and vision plans for everyone, including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue, and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break. (Holidays will vary for Canada-based roles)
- Robust Leave Policies: 14 weeks of fully paid parental leave for all employees, plus 6 additional weeks of paid childbirth recovery leave for birthing parents, and a flexible return-to-work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one-time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers, and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US for US-based roles. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Other
Director, Executive Operations
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
Fetch is entering a pivotal phase of growth and operational complexity, with millions of users, expanding platform capabilities, and increasing cross-functional scale. As the company evolves from a high-growth business into a more operationally mature organization, there is a critical need to strengthen the systems, cadence, and leadership infrastructure that power execution across the company.
Fetch is hiring a Director of Executive Operations to architect and run Fetch’s executive operating system. You will design the systems that govern how the leadership team sets priorities, measures performance, and drives execution at scale.
Partnering directly with the COO, you will own the infrastructure behind decision-making velocity, metric integrity, and cross-functional alignment. This is a builder role for an operator who thrives on turning complexity into structured, high-functioning systems and who takes pride in making organizations run with precision.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities:
- Executive Operating System Ownership: Architect and run Fetch’s executive operating system, translating company strategy into structured mechanisms that drive alignment, accountability, and execution across the leadership team.
- Business Performance Governance: Own the company’s single source of truth for core business metrics (e.g., users, CAC, LTV), ensuring accuracy, consistency, and real-time visibility. Build processes that enforce accountability, surface discrepancies, and elevate insights for executive decision-making.
- Rhythm of Business (RoB) & Leadership Cadence: Design and optimize the company’s executive cadence, including leadership meetings, QBRs, and offsites. Set agendas, curate pre-reads, and implement decision frameworks that drive clear outcomes, fast decisions, and disciplined follow-through.
- OKR Architecture & Execution Alignment: Lead the design and implementation of Fetch’s OKR framework, ensuring alignment from company priorities to team-level execution. Build tracking systems, reporting cadences, and feedback loops that drive accountability and continuous improvement.
- Strategic Partnership to the COO: Serve as a high-leverage partner to the COO, synthesizing cross-functional inputs into clear insights, tradeoffs, and recommendations. Anticipate operational gaps, represent leadership intent, and drive accountability across senior stakeholders.
- Strategic Execution & Priority Workstreams: Maintain real-time visibility into the company’s highest-priority initiatives by participating in key forums, tracking progress against critical goals, and driving execution on select cross-functional workstreams and decision frameworks.
- Executive Communications & Decision Support: Curate and synthesize inputs into executive-ready briefs, presentations, and materials for internal and external engagements, ensuring leadership is consistently prepared, aligned, and focused on highest-impact decisions.
Minimum Requirements:
- 12+ years of experience in operations, business operations, strategy, program leadership, or consulting roles in high-growth or complex environments
- Proven track record of building and scaling internal operating systems (e.g., OKRs, executive cadences, reporting infrastructure)
- Experience working closely with C-suite executives, with the ability to influence and drive alignment at senior levels
- Strong analytical capability and comfort owning business metrics, reporting, and performance frameworks
- Demonstrated ability to translate ambiguity into structured, repeatable systems that drive execution
- Exceptional communication skills, with the ability to synthesize complex inputs into clear, actionable insights
- High judgment, executive presence, and the ability to operate as a trusted proxy to senior leadership
- Proven ability to manage multiple high-priority initiatives with rigor, speed, and attention to detail
- Bachelor’s degree or equivalent combination of education and experience
Preferred Requirements:
- Experience building business performance metrics in a high-growth company
- Track record of implementing and operationalizing OKR frameworks at scale
- Experience with board-level materials, corporate reporting, or data room governance
- Background in consulting, BizOps, or similar environments with strong systems orientation
- Experience in consumer technology, marketplace, or high-growth startup environments
- MBA or advanced degree a plus
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $184,896-$222,000. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401(k): Fetch will match your contributions dollar for dollar, up to 4% of your eligible pay.
- Benefits for humans and pets: We offer comprehensive medical, dental, and vision plans for everyone, including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue, and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break. (Holidays will vary for Canada-based roles)
- Robust Leave Policies: 14 weeks of fully paid parental leave for all employees, plus 6 additional weeks of paid childbirth recovery leave for birthing parents, and a flexible return-to-work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one-time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers, and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US for US-based roles. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
AI Operations Specialist
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
At Fetch, we’re building AI and automation systems that make our work smarter, faster, and more scalable. The AI Operations team is the human power behind that mission; ensuring our AI models, automations, and LLMs perform with quality, reliability, and impact.
As an AI Operations Specialist, you’ll play a key role in maintaining the accuracy and effectiveness of Fetch’s AI systems. You’ll complete evaluations, create annotations and training data, and provide the human insight that keeps our technology aligned with real-world needs.
This is a great opportunity for someone who’s naturally curious, quality-focused, and passionate about problem-solving. You’ll use tools like ChatGPT, Google App Scripts, and Airtable in your daily work; not just to save time, but to elevate your impact.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities:
- As an AI Operations Specialist, you’ll be hands-on in the work that powers Fetch’s automation and AI performance. Your responsibilities will include:
- Evaluating model outputs: Review and score LLM or automation performance to assess accuracy, consistency, and reliability.
- Annotating and labeling data: Create and maintain high-quality datasets that train and improve AI models.
- Applying reasoning and research: Use critical thinking, logic, and investigative research to determine the best possible answers or classifications when data is ambiguous or unclear.
- Supporting SMaC (Scan, Match, & Catalog): Contribute to mapping creation, catalog support, and maintaining the quality of existing ML models that power product recognition and classification.
- Using AI tools to enhance your work: Leverage tools like ChatGPT, Copilot, and other emerging technologies to increase speed and accuracy.
Individuals who are successful in this role are:
- Enthusiastic about Fetch
- You’re excited about using AI and automation to make everyday work smarter and more rewarding.
- Technically Proficient
- Comfortable with Google Sheets, digital collaboration tools, and adopting new AI platforms.
- A Fast Learner
- You pick up new tools and concepts quickly — especially when they make you more efficient.
- Adaptable to Change
- You thrive in a fast-moving environment where processes evolve as we learn.
- Self-Motivated
- You take initiative, ask questions, and look for ways to improve outcomes and systems.
- Coachable and Collaborative
- You value feedback and enjoy working closely with others toward shared goals.
Minimum Requirements:
- Hands on experience with LLMs like ChatGPT and Gemini.
- Direct experience using Google Sheets and Excel, including advanced features (pivot tables, v-look up)
- Ability to research, leverage provided SOPs, and use best judgment to solve ambiguous problems.
Preferred Requirements:
- Familiarity with data labeling, model evaluation, or QA workflows.
- Experience in tech-enabled operations, automation support, or customer operations.
- Background in consumer packaged goods (CPG), retail, or e-commerce.
- Bonus points for SQL or Python.
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The hourly rate for this position is $24.99 per hour. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401(k): Fetch will match your contributions dollar for dollar, up to 4% of your eligible pay.
- Benefits for humans and pets: We offer comprehensive medical, dental, and vision plans for everyone, including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue, and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break. (Holidays will vary for Canada-based roles)
- Robust Leave Policies: 14 weeks of fully paid parental leave for all employees, plus 6 additional weeks of paid childbirth recovery leave for birthing parents, and a flexible return-to-work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one-time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers, and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US for US-based roles. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Senior Strategic Finance Manager
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
As Senior Manager, Strategic Finance, you will own the financial models, forecasts, and reporting for Fetch’s Expanded Core business, which represents approximately 50% of Fetch’s total revenue. Your scope will span the full P&L—including revenue, cost of revenue, gross margin, headcount, and operating expenses—and directly shape how leadership allocates investment across the business. Working closely with Expanded Core leaders and the Data team, you will develop the underlying data infrastructure, evaluate performance, and translate results into a clear strategic narrative for senior leadership and investors. Reporting to the Senior Director of Product Finance, this role has end-to-end financial ownership of one of Fetch’s largest business segments and will play a central role in how the company plans, forecasts, and communicates its performance.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities:
- Own the Expanded Core P&L and its supporting financial models, including revenue, cost of revenue, gross margin, headcount, and operating expenses
- Build and maintain the SQL queries that support financial models, independently sourcing and validating the underlying data
- Identify data anomalies, diagnose root causes, and partner with the Data team to resolve issues at the source
- Lead Expanded Core forecasting during the monthly, quarterly, and annual forecast cycles, including budget-vs-actual analysis
- Turn ad hoc questions from Finance and business partners into clear, defensible analysis
- Go beyond the numbers to surface insights to the broader team and cross-functional partners
- Partner closely with Expanded Core business leads on revenue, headcount, and opex decisions — surfacing the tradeoffs (e.g., headcount growth vs. margin, opex investment vs. near-term profitability) and building the ROI case for prioritized bets
- Translate Expanded Core economics into the story told to senior leadership and investors, including in exec forums (MBRs, Monthly Collective Reviews, Annual Planning, Board)
- Mentor and provide guidance to more junior members of the Strategic Finance team
Minimum Requirements:
- Bachelor's Degree in Finance, Economics, Statistics, or a related field
- 8+ years of experience in FP&A, strategic finance, corporate finance, or investment banking
- Strong financial modeling skills and advanced Excel/Google Sheets proficiency; comfortable building models from scratch
- SQL proficiency, able to self-serve within our data warehouse
- Data fluency to catch when something looks wrong and articulate it clearly so the Data team can fix the root cause
- Strong FP&A fundamentals: forecasting, variance analysis, and clear reporting, with experience owning a P&L segment
- Excellent written and verbal communication skills, with demonstrated experience presenting to senior leadership and/or investors, and the ability to translate complex data into clear narratives for senior audiences
- Comfort operating independently in a fast-paced, startup-like environment, including where the problem isn't fully defined
Preferred Requirements:
- Experience in a high-growth consumer tech, subscription, or marketplace company
- Experience in reward or loyalty based businesses
- Familiarity with BI/dashboarding tools; experience with Hex or Grafana a plus
- Experience with investor reporting or board-level financial presentations
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $144,000 - $168,000 Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401(k): Fetch will match your contributions dollar for dollar, up to 4% of your eligible pay.
- Benefits for humans and pets: We offer comprehensive medical, dental, and vision plans for everyone, including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue, and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break. (Holidays will vary for Canada-based roles)
- Robust Leave Policies: 14 weeks of fully paid parental leave for all employees, plus 6 additional weeks of paid childbirth recovery leave for birthing parents, and a flexible return-to-work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one-time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers, and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US for US-based roles. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Sales
VP, Industry Lead, Food & Beverage
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role
The VP, Industry Lead, Food & Beverage will report directly to the General Manager and will be responsible for supporting a portfolio of key partners within their industry. They will be responsible for managing individual contributors, achieving quota by nurturing existing relationships and initiating new relationships among partners.
This role manages a team of sales and account professionals, helping them execute effectively and develop into top performers. The VP will focus on driving revenue growth, maintaining strong relationships, and building operational consistency across the team.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities
- Manage the team's broader client acquisition, retention, and expansion strategies, resulting in partnerships that generate revenue.
- Oversee industry sales revenue and progress to quota while providing accurate assessment of progress to Fetch leadership.
- Independently provide tailored coaching, guidance, and feedback to partner professionals in sales functions and account professionals in account-management functions.
- Direct sales professionals to work efficiently and expand influence across targeted accounts.
- Develop the team’s AI fluency and influence new process adoption.
- In partnership with GTM, Finance, and People Experience teams, lead hiring processes and onboard new employees, maintaining Fetch values and culture.
- Collaborate with cross-functional teams, including marketing, finance, legal, and operations, to deliver partner success and manage deal execution.
- Develop sales strategies that ensure Fetch remains a preferred partner, informed by performance insights, partner segmentation, and industry benchmarks.
- Influence and contribute to new GTM strategies that can be scaled across the sales organization.
- Apply your understanding of how Fetch’s advertising solutions drive partner business outcomes, connecting campaign performance to key KPIs, and scale learnings across your team and others.
- Lead account-level planning and the implementation of revenue strategies within the industry, leveraging data and insights to influence decisions.
- Maintain and coach sellers on Salesforce hygiene and accuracy, ensuring data integrity for forecasting and reporting. Identify areas of automation and encourage the use of AI to improve processes.
- Represent Fetch with professionalism and credibility in partner interactions, events, speaking engagements, and conferences.
- Operationalize long-term strategies into clear, actionable goals for the team.
Minimum Requirements
- 5+ years of people management experience with demonstrated success in mentoring or coaching others to reach performance goals.
- 8+ years of new business and account management experience within digital media, advertising, or related industries.
- Proven success meeting or exceeding sales quotas while managing key accounts or portfolios.
- Strong understanding of media performance metrics, advertising KPIs, and how data informs business decisions.
- Proficiency in Salesforce and Excel with strong analytical, forecasting, and organizational skills.
- Advanced fluency with AI tools that support account growth, sales performance, and improve sales processes.
- Bachelor’s degree or equivalent combination of education and experience
Preferred Requirements
- Strong collaboration skills with a track record of working cross-functionally to solve problems and deliver results.
- Ability to translate strategic direction from leadership into tactical plans for direct reports.
- Lead by example - you own Fetch’s core values and drive your team towards the company vision. You embody a strong work ethic and operational rigor in processes.
- You’re an expert within your category, and understand key partners, partner competitors, along with developments/trends in the industry and adjacent industries.
Compensation
- At Fetch, we offer competitive compensation packages to the exceptional folks we hire. The base salary range for this position is $186,000 - $198,000 and the on-target earnings (OTE) range is $372,000 - $396,000. (This does not include accelerators or sales plan incentive funds, which employees may also be eligible for). We also offer all employees equity in Fetch. Discover our benefits at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401(k): Fetch will match your contributions dollar for dollar, up to 4% of your eligible pay.
- Benefits for humans and pets: We offer comprehensive medical, dental, and vision plans for everyone, including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue, and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break. (Holidays will vary for Canada-based roles)
- Robust Leave Policies: 14 weeks of fully paid parental leave for all employees, plus 6 additional weeks of paid childbirth recovery leave for birthing parents, and a flexible return-to-work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one-time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers, and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US for US-based roles. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Senior Partner Director, Emerging Verticals
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role
The Senior Partner Director, New Verticals expertly drives client outreach/prospecting and proposals, and actively works to convert new and existing partners to long-term strategic partnerships. This role contributes directly to revenue through individual and pod quota ownership.
As a seller at Fetch, you’ll own complex sales cycles from outreach through close, identify opportunities, craft proposals, and build trusted executive-level relationships. You’ll partner with Account Managers to expand partnerships and collaborate with senior team members to refine your approach. You will set the standard for AI-driven selling using advanced tools for executive storytelling, predictive modeling, competitive position, and long-range planning. You’ll mentor others while shaping AI-enabled strategies and processes.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities
- Engage high-profile prospects by sending sales outreach, preparing briefs, and representing Fetch at high-impact industry events
- Drive thought leadership about Fetch and AI’s role in loyalty, commerce, and media
- Generate revenue by actively converting partners and prospects into long-term strategic relationships, securing long-term revenue commitments
- Independently articulate Fetch’s value proposition and ad products
- Work cross-functionally with Industry Leads, Account Managers, and leadership to align strategies and insights into multi-stakeholder projects and partnerships.
- Strategically plan and grow accounts from test to full partnership, utilizing AI to make performance predictions, investment path modeling, streamline revisions, format outputs, and visualize data-backed recommendations
- Interpret and articulate various data sets and use tools to generate insights. This may include AI-powered dashboards, market intelligence platforms, and campaign optimizers
- Own the development and continuous improvement of strategic playbooks, best practices, and onboarding tools for the team, building frameworks that embed AI into standard Fetch sales processes across verticals
- Develop creative solutions to address complex sales challenges and unlock revenue opportunities, applying AI to design, test, and refine strategic pitches
- Full ownership of forecasting for your book of business, both quarterly and annually, with minimal oversight, leveraging AI-powered sales forecasting and scenario tools as needed for increased precision
- Develop gap-to-quota plans, supported by AI-generated forecasts and conversion probability insights
- Expertly manage Salesforce hygiene, using AI tools to maintain clean records, managing pipelines to identify areas of opportunity/risk, and track conversion
- Prioritize and meet both internal and external deadlines
- Influence vertical strategy internally and externally, especially in shaping AI-aligned Go-To-Market plans or competitive responses
- Coach and mentor other Fetch sellers to up-level overall sales effectiveness by leading knowledge sharing across sales
- Play an active role in hiring and shaping Fetch’s partner manager team culture and structure
- Demonstrate Fetch's values with a growth mindset, especially toward new tools and AI-assisted workflows
- Identify inefficiencies or partner feedback and share them with the pod, leveraging AI tools to solve for recurring issues or speed up repetitive tasks
- Share partner feedback and learnings with the team to optimize processes and surface industry trends, leveraging AI tools or competitive intelligence when available
- Manage complex organizational structures within partner accounts, leveraging LinkedIn or ZoomInfo, in order to drive executive buy-in
Minimum Requirements
- 12+ years of experience in partnerships, sales, or a related field
- Direct experience in digital media, advertising, or consumer data
- Strong organizational and execution skills with the ability to manage multiple priorities
- Expert understanding of digital advertising KPIs and how media solutions drive outcomes
- Strong communication skills with the ability to collaborate across teams and engage with clients
Preferred Requirements
- Experience with Salesforce or other CRM platforms
- Enterprise Travel & Entertainment vertical experience
- Exposure to analyzing campaign data and presenting insights to stakeholders
- Experience working cross-functionally with implementation, analytics, or sales teams
- Familiarity with AI-driven decision-support tools (ex. ChatGPT, Gemini AI) or automation tools (ex. Zapier)
- Comfort working in dynamic or evolving environments
Compensation:
At Fetch, we offer competitive compensation packages to the exceptional folks we hire. The base salary range for this position is $175,000 - $189,500 and the on-target earnings (OTE) range is $306,250-$331,625. (This does not include accelerators or sales plan incentive funds, which employees may also be eligible for). We also offer all employees equity in Fetch. Discover our benefits at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401(k): Fetch will match your contributions dollar for dollar, up to 4% of your eligible pay.
- Benefits for humans and pets: We offer comprehensive medical, dental, and vision plans for everyone, including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue, and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break. (Holidays will vary for Canada-based roles)
- Robust Leave Policies: 14 weeks of fully paid parental leave for all employees, plus 6 additional weeks of paid childbirth recovery leave for birthing parents, and a flexible return-to-work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one-time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers, and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US for US-based roles. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
VP, Industry Lead, Retail
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role
The VP, Industry Lead, Retail will report directly to the General Manager and will be responsible for supporting a portfolio of key partners within their industry. They will be responsible for managing individual contributors, achieving quota by nurturing existing relationships and initiating new relationships among partners.
This role manages a team of sales and account professionals, helping them execute effectively and develop into top performers. The VP will focus on driving revenue growth, maintaining strong relationships, and building operational consistency across the team.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities
- Manage the team's broader client acquisition, retention, and expansion strategies, resulting in partnerships that generate revenue.
- Oversee industry sales revenue and progress to quota while providing accurate assessment of progress to Fetch leadership.
- Independently provide tailored coaching, guidance, and feedback to partner professionals in sales functions and account professionals in account-management functions.
- Direct sales professionals to work efficiently and expand influence across targeted accounts.
- Develop the team’s AI fluency and influence new process adoption.
- In partnership with GTM, Finance, and People Experience teams, lead hiring processes and onboard new employees, maintaining Fetch values and culture.
- Collaborate with cross-functional teams, including marketing, finance, legal, and operations, to deliver partner success and manage deal execution.
- Develop sales strategies that ensure Fetch remains a preferred partner, informed by performance insights, partner segmentation, and industry benchmarks.
- Influence and contribute to new GTM strategies that can be scaled across the sales organization.
- Apply your understanding of how Fetch’s advertising solutions drive partner business outcomes, connecting campaign performance to key KPIs, and scale learnings across your team and others.
- Lead account-level planning and the implementation of revenue strategies within the industry, leveraging data and insights to influence decisions.
- Maintain and coach sellers on Salesforce hygiene and accuracy, ensuring data integrity for forecasting and reporting. Identify areas of automation and encourage the use of AI to improve processes.
- Represent Fetch with professionalism and credibility in partner interactions, events, speaking engagements, and conferences.
- Operationalize long-term strategies into clear, actionable goals for the team.
Minimum Requirements
- 5+ years of people management experience with demonstrated success in mentoring or coaching others to reach performance goals.
- 8+ years of new business and account management experience within digital media, advertising, or related industries.
- Proven success meeting or exceeding sales quotas while managing key accounts or portfolios.
- Strong understanding of media performance metrics, advertising KPIs, and how data informs business decisions.
- Proficiency in Salesforce and Excel with strong analytical, forecasting, and organizational skills.
- Advanced fluency with AI tools that support account growth, sales performance, and improve sales processes.
- Bachelor’s degree or equivalent combination of education and experience
Preferred Requirements
- Strong collaboration skills with a track record of working cross-functionally to solve problems and deliver results.
- Ability to translate strategic direction from leadership into tactical plans for direct reports.
- Lead by example - you own Fetch’s core values and drive your team towards the company vision. You embody a strong work ethic and operational rigor in processes.
- You’re an expert within your category, and understand key partners, partner competitors, along with developments/trends in the industry and adjacent industries.
Compensation
- At Fetch, we offer competitive compensation packages to the exceptional folks we hire. The base salary range for this position is $186,000 - $198,000 and the on-target earnings (OTE) range is $372,000 - $396,000. (This does not include accelerators or sales plan incentive funds, which employees may also be eligible for). We also offer all employees equity in Fetch. Discover our benefits at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401(k): Fetch will match your contributions dollar for dollar, up to 4% of your eligible pay.
- Benefits for humans and pets: We offer comprehensive medical, dental, and vision plans for everyone, including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue, and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break. (Holidays will vary for Canada-based roles)
- Robust Leave Policies: 14 weeks of fully paid parental leave for all employees, plus 6 additional weeks of paid childbirth recovery leave for birthing parents, and a flexible return-to-work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one-time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers, and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US for US-based roles. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Senior Partner Director, Agencies
Chicago, New York, US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
As Senior Partner Director, Agency, you will play a pivotal role in helping to define the overarching strategy of agency engagement at Fetch and partner across the world’s largest agency holding companies. You will be the primary relationship owner and point of contact between an agency holding company and the Fetch sales organization.
You will be responsible for understanding and driving brand adoption across the full range of Fetch ad product suite. You’ll structure agency partnerships and build rapport across agency leaders spanning C-level, investment, strategy, commerce, buying and planning teams. You’ll play a critical role collaborating with the Fetch sales team to drive education, innovation and investment with our most valued agency partners.
Location:
- This is a full-time role that can be held remotely in the United States, with the expectation for in-person client meetings in New York and Chicago.
Role Responsibilities:
- Structure agency partnership deals with Agency Holding Companies that span across multiple agency functions (Media, Commerce, Data, Strategy, etc)
- Support Fetch sales org with onboarding net/new brands, introducing agencies to new Fetch advertising solutions and partner on “big bet” accounts
- Craft specific and measurable Joint Business Plans with agencies & ensure these plans stay on track throughout the year, ensuring renewal and growth in subsequent years
- Own top-down relationships with agency executives
- Create & lead delivery of agency-wide education initiatives, roadshows, summits, etc.
- Ensure that Fetch is central to the agency’s commerce strategy by marketing partnership outputs both internally & externally
- Interface regularly with the leadership of each Fetch team to identify how your agency partnership can drive growth/adoption of their products & services
- Execute and track progress against these agency partnerships via QBRs, internal tracking tools, etc.
- Leverage these agency partnerships to identify & funnel business opportunities across Fetch’s existing and maturing ad product suite
Role Requirements:
- 12+ years of direct experience structuring & executing complex business development deals with a Big 6 agency holding company
- This is an Individual contributor role - ideal candidate will champion a “hunter” mentality and be super comfortable working for a rising, challenger platform
- Deep understanding of how agencies are structured & organized around different customer needs…and an ability to map a very wide range of products/solutions to these use cases
- Has digital sales experience working with Fortune 500 brands and publishers (commerce media a +)
- Excellent presentation skills to both to an executive audience and in larger group settings
- Ability to navigate ambiguity and skillfully influence internal stakeholders to rally around the business needs of an agency partner
- Ultimate team player; partnering collaboratively with sales, product, and marketing teams
Compensation:
At Fetch, we offer competitive compensation packages to the exceptional folks we hire. The base salary range for this position is $226,852-$245,648. The on- target earnings range for this position is $306,250-$331,625. (This does not include accelerators or sales plan incentive funds, which employees may also be eligible for). We also offer all employees equity in Fetch, so that everyone can benefit from Fetch’s growth. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401(k): Fetch will match your contributions dollar for dollar, up to 4% of your eligible pay.
- Benefits for humans and pets: We offer comprehensive medical, dental, and vision plans for everyone, including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue, and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break. (Holidays will vary for Canada-based roles)
- Robust Leave Policies: 14 weeks of fully paid parental leave for all employees, plus 6 additional weeks of paid childbirth recovery leave for birthing parents, and a flexible return-to-work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one-time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers, and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US for US-based roles. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
Chicago, New York, US - Remote
Partner Manager, SMB
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
This is an Account Executive role. The Partner Manager, SMB, is an individual contributor sales role, focused exclusively on acquiring net new clients through prospecting and driving customer proposals. This role is client-facing and contributes directly to revenue through individual and pod quota ownership.
In this role, you’ll support the sales cycle from outreach through close, learning how to identify opportunities, craft proposals, and build trusted relationships. You will partner with Account Managers and Ad Operations to onboard partners and collaborate with senior teammates to refine your approach.
You are also expected to leverage AI-enabled tools to accelerate learning, support research, and drive efficiency in prospecting, meeting prep, pipeline hygiene, and campaign insight capture.
Role Responsibilities:
- Own revenue and client activation targets, contributing to individual and team goals
- Build and manage a pipeline through targeted outreach, relationship mapping, and prospecting tools such as LinkedIn, ZoomInfo, Clay, Outreach, and Salesforce
- Clearly articulate Fetch’s value proposition and advertising products in prospect and partner conversations
- Manage the full sales cycle from prospecting through close, operating with decreasing oversight over time
- Develop proposals and sales materials using established templates, performance insights, AI tools, and team guidance
- Translate customer objectives and performance needs into strategic campaign recommendations
- Partner with Account Managers and Industry Leads to understand client needs, campaign requirements, and activation processes
- Maintain accurate Salesforce records and support forecasting by tracking opportunities and proactively flagging pipeline gaps, risks, and updates
- Coordinate deal execution through documentation, order forms, post-meeting follow-ups, and cross-functional communication
- Manage internal and external priorities to ensure deadlines and client commitments are met
- Identify workflow inefficiencies and partner feedback, recommending solutions to leadership with appropriate guidance
- Leverage AI-enabled tools to accelerate research, meeting preparation, prospecting, pipeline management, and overall sales execution
Minimum Requirements:
- 2+ years of experience in B2B sales prospecting and converting net new business
- Direct experience in digital media, advertising, or consumer data
- Foundational understanding of digital advertising KPIs and how media solutions drive outcomes
- Ability to stay organized and prioritize across multiple projects and stakeholders
- Strong communication skills with the ability to collaborate across teams and engage with clients
- Proficient in Salesforce or similar CRM
- Comfort working in dynamic or evolving environments
Preferred Requirements:
- Experience with SMB clients across relevant industries, including but not limited to CPG, Restaurants, Retail, Agency, or Consumer Services
- Experience with full funnel marketing solutions, ideally including performance advertising or lower-funnel experience
- Experience collaborating with implementation, analytics, or other cross-functional teams
- Experience leveraging AI, automation, and other technology to drive measurable impact
Compensation:
At Fetch, we offer competitive compensation packages to the exceptional folks we hire. The base salary range for this position is $103,000 - $108,500. The on-target earnings range for this position is $154,500 - $162,750. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401(k): Fetch will match your contributions dollar for dollar, up to 4% of your eligible pay.
- Benefits for humans and pets: We offer comprehensive medical, dental, and vision plans for everyone, including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue, and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break. (Holidays will vary for Canada-based roles)
- Robust Leave Policies: 14 weeks of fully paid parental leave for all employees, plus 6 additional weeks of paid childbirth recovery leave for birthing parents, and a flexible return-to-work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one-time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers, and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US for US-based roles. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Account Manager, SMB
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
The Account Manager is an individual contributor sales role responsible for supporting and managing client engagements, ensuring deliverables align with client needs, to ultimately drive client retention and revenue growth. This role is client-facing and contributes directly to revenue through individual and pod quota ownership.
In this role, you will help launch campaigns, build relationships, develop expertise in Fetch’s offerings, and apply tools and workflows to improve accuracy and efficiency in client delivery. You will support strategic conversations, manage day-to-day client engagement, and contribute to the growth and retention of partnerships while helping drive operational excellence across your pod.
You are expected to leverage AI-enabled tools and workflows to drive efficiencies, improve data accuracy, and enhance client engagement.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities:
- Own revenue targets and contribute to individual and team goals
- Drive client retention and growth, positioning Fetch as a strategic and long-term partner
- Build consultative client relationships through clear communication, reliable follow-through, and thoughtful account strategy
- Own client upsell opportunities, using performance data and market trends to expand Fetch’s share of partner budgets
- Manage client engagements by coordinating calls and touchpoints, documenting next steps, and ensuring timely follow-up
- Deliver campaign reporting, analytics, and ad hoc client requests accurately and on time
- Support the onboarding of new clients and brands, coordinating campaign setup, required materials, and expectations to ensure a smooth launch
- Manage campaign setup and programming inputs using standardized workflows and templates to improve accuracy and minimize errors
- Partner with internal teams to troubleshoot and optimize client performance, using AI-enabled tools to proactively identify trends, opportunities, and risks
- Translate campaign data and performance trends into clear, actionable recommendations that guide client budget allocation and decision-making
- Prepare and deliver client presentations, business reviews, and QBRs using AI-enabled tools to strengthen data visualization and storytelling
- Manage revenue actualization and billing processes, ensuring financial records are accurate and compliant
- Navigate deadlines and evolving priorities with increasing autonomy
- Embrace sales-enablement, AI, and automation tools to improve efficiency and continuously evolve client-service workflows
Minimum Requirements:
- 2+ years of experience in B2B account management, customer success, or related field
- Direct industry experience in digital media, advertising, or consumer data
- Foundational understanding of digital advertising KPIs and how media solutions drive outcomes
- Experience supporting renewals, upsells, and client growth conversations
- Ability to stay organized and prioritize across multiple projects and stakeholders
- Experience analyzing campaign data and presenting insights to clients or internal stakeholders to drive business outcomes
- Proficient in Salesforce or similar CRM
- Proactive communication and strong collaboration skills
- Comfort working in dynamic or evolving environments
Preferred Requirements:
- Experience with SMB clients across relevant industries, including but not limited to CPG, Restaurants, Retail, Agency, or Consumer Services
- Experience with full funnel marketing solutions, ideally including performance advertising or lower-funnel experience
- Experience collaborating with implementation, analytics, or other cross-functional teams
- Experience leveraging AI, automation, and other technology to drive measurable impact
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $73,000 - $81,950. The on-target earnings range for this position is $87,600 - $98,340. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401(k): Fetch will match your contributions dollar for dollar, up to 4% of your eligible pay.
- Benefits for humans and pets: We offer comprehensive medical, dental, and vision plans for everyone, including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue, and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break. (Holidays will vary for Canada-based roles)
- Robust Leave Policies: 14 weeks of fully paid parental leave for all employees, plus 6 additional weeks of paid childbirth recovery leave for birthing parents, and a flexible return-to-work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one-time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers, and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US for US-based roles. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Partner Manager, Enterprise
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role
This is an Account Executive role. This job posting may span more than one career level. The Partner Manager supports client outreach/prospecting and proposals, and ensures that Fetch deliverables align with partner needs. This role contributes directly to revenue through individual and pod quota ownership.
As a seller at Fetch, you’ll support the sales cycle from outreach through close, learning how to identify opportunities, craft proposals, and build trusted relationships. You’ll partner with Account Managers to expand partnerships and collaborate with senior team members to refine your approach. You are also expected to begin leveraging AI-enabled tools to accelerate learning, support research, and drive efficiency in prospecting, meeting prep, pipeline hygiene, and campaign insight capture.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities
- Support outreach by managing prospect lists, preparing briefs, and joining early conversations
- Assist in relationship mapping, leveraging LinkedIn or ZoomInfo with support from leaders
- With oversight, generate revenue by actively converting partners and prospects into long-term strategic relationships
- Draft proposals and sales materials using templates and summaries, with guidance from senior teammates
- Learn Fetch processes and tools to support offer execution and maintain data hygiene
- Leverage AI-enabled tools to accelerate learning, support research, and drive efficiencies in prospecting, meeting prep, and pipeline hygiene
- With guidance, develop a data story for partners by surfacing key campaign takeaways, frequently using AI to identify trends or summarize impact
- With guidance from your manager and team, learn and articulate Fetch’s value proposition and ad products
- Build internal relationships with Account Managers and Industry Leads to understand campaign setup and client needs
- Handle assigned tasks like data entry, post-meeting follow-ups, and call recaps to support pod execution, with growing use of AI to assist
- Support deal workflow through accurate documentation and shadowing on order form creation
- Maintain pipeline records in Salesforce, flagging gaps and updates to ensure accuracy
- Learn how to plan account activity by contributing to growth forecasts or opportunity tracking
- Support accurate pacing and basic forecasting to ensure predictable delivery, leaning into AI models to help shape these insights
- Have a growth mindset toward new tools and AI-assisted workflows and demonstrate Fetch values
- Identify minor inefficiencies or partner feedback and share them with the pod, learning how AI tools may help address recurring issues or speed up repetitive tasks
- Prioritize and meet both internal and external deadlines
Minimum Requirements
- 2+ years of experience in partnerships, sales support, or a related field
- Direct experience in digital media, advertising, or consumer data
- Strong organizational and execution skills with the ability to manage multiple priorities
- Foundational understanding of digital advertising KPIs and how media solutions drive outcomes
- Strong communication skills with the ability to collaborate across teams and engage with clients
- Bachelor’s degree or equivalent combination of education and experience
Preferred Requirements
- Experience with Salesforce or other CRM platforms
- Client vertical experience
- Exposure to analyzing campaign data and presenting insights to stakeholders
- Experience working cross-functionally with implementation, analytics, or sales teams
- Familiarity with AI-driven decision-support tools (ex. ChatGPT, Gemini AI) or automation tools (ex. Zapier)
- Comfort working in dynamic or evolving environments
Compensation:
This job posting may span more than one career level. We’re open to hiring this individual contributor role at the Partner Manager or Senior Partner Manager level. Level will be determined based on experience.
Partner Manager: 2+ years of relevant sales experience. The base salary range for this position is $103,000 to $108,500; the on-target earnings range is $154,500 to $162,750.
Senior Partner Manager: 5+ years of relevant sales experience, including independently leading complex sales cycles and growing strategic accounts. The base salary range is $118,450 to $125,500, the on-target earnings range is $177,675 to $188,288.
This does not include accelerators or sales plan incentive funds, which employees may also be eligible for). We also offer all employees equity in Fetch. Discover our benefits at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401(k): Fetch will match your contributions dollar for dollar, up to 4% of your eligible pay.
- Benefits for humans and pets: We offer comprehensive medical, dental, and vision plans for everyone, including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue, and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break. (Holidays will vary for Canada-based roles)
- Robust Leave Policies: 14 weeks of fully paid parental leave for all employees, plus 6 additional weeks of paid childbirth recovery leave for birthing parents, and a flexible return-to-work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one-time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers, and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US for US-based roles. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Partner Director, Enterprise
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role
This is an Account Executive role. This job posting may span more than one career level. The Partner Director independently drives client outreach/prospecting and proposals, and actively works to convert new and existing partners to long-term strategic partnerships. This role contributes directly to revenue through individual and pod quota ownership.
As a seller at Fetch, you’ll own complex sales cycles from outreach through close, identify opportunities, craft proposals, and build trusted mid to executive-level relationships. You’ll partner with Account Managers to expand partnerships and collaborate with senior team members to refine your approach. You’ll adopt AI-driven sales strategies, using advanced tools for executive storytelling, predictive modeling, competitive position, and long-range planning. You’ll mentor others while shaping AI-enabled strategies and processes.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities
- Engage high-profile prospects by sending sales outreach, preparing briefs, and representing Fetch at high-impact industry events
- Drive thought leadership about Fetch and AI’s role in loyalty, commerce, and media
- Generate revenue by actively converting partners and prospects into long-term strategic relationships, securing long-term revenue commitments
- Independently articulate Fetch’s value proposition and ad products
- Strategically plan and grow accounts from test to full partnership, utilizing AI to make performance predictions, investment path modeling, streamline revisions, format outputs, and visualize data-backed recommendations
- Interpret and articulate various data sets and use tools to generate insights. This may include AI-powered dashboards, market intelligence platforms, and campaign optimizers
- Own the development and continuous improvement of strategic playbooks, best practices, and onboarding tools for the team, building frameworks that embed AI into standard Fetch sales processes across verticals
- Develop creative solutions to address complex sales challenges and unlock revenue opportunities, applying AI to design, test, and refine strategic pitches
- Independently forecasting for your book of business, both quarterly and annually, with some oversight, leveraging AI-powered sales forecasting and scenario tools as needed for increased precision
- Develop gap-to-quota plans, supported by AI-generated forecasts and conversion probability insights
- Independently manage Salesforce hygiene, using AI tools to maintain clean records, managing pipelines to identify areas of opportunity/risk, and track conversion
- Prioritize and meet both internal and external deadlines
- Act as a thought partner to ILs on pod performance, championing scalable, AI-powered workflows
- Coach peers by providing feedback, sales planning and strategic pivot.
- Work cross-functionally with Industry Leads, Account Managers, and leadership to align strategies and insights into multi-stakeholder projects and partnerships
- Play an active role in hiring and shaping Fetch’s partner manager team culture and structure
- Demonstrate Fetch's values with a growth mindset, especially toward new tools and AI-assisted workflows
- Identify inefficiencies or partner feedback and share them with the pod, leveraging AI tools to solve for recurring issues or speed up repetitive tasks
- Share partner feedback and learnings with the team to optimize processes and surface industry trends, leveraging AI tools or competitive intelligence when available
- Manage complex organizational structures within partner accounts, leveraging LinkedIn or ZoomInfo, in order to drive executive buy-in
Minimum Requirements
- 8+ years of experience in partnerships, sales, or a related field
- Direct experience in digital media, advertising, or consumer data
- Strong organizational and execution skills with the ability to manage multiple priorities
- Strong understanding of digital advertising KPIs and how media solutions drive outcomes
- Strong communication skills with the ability to collaborate across teams and engage with clients
- Bachelor’s degree or equivalent combination of education and experience
Preferred Requirements
- Experience with Salesforce or other CRM platforms
- Client vertical experience
- Exposure to analyzing campaign data and presenting insights to stakeholders
- Experience working cross-functionally with implementation, analytics, or sales teams
- Familiarity with AI-driven decision-support tools (ex. ChatGPT, Gemini AI) or automation tools (ex. Zapier)
- Comfort working in dynamic or evolving environments
Compensation:
This job posting may span more than one career level. We’re open to hiring this individual contributor role at the Partner Director or Senior Partner Director level. Level will be determined based on experience.
Partner Director: 8+ years of relevant sales experience. The base salary range for this position is $135,000 to $159,000; the on-target earnings range is $236,250 to $278,250.
Senior Partner Director: 12+ years of relevant sales experience. The base salary range is $175,000 to $189,500, the on-target earnings range is $306,250 to $331,625.
This does not include accelerators or sales plan incentive funds, which employees may also be eligible for. We also offer all employees equity in Fetch. Discover our benefits at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401(k): Fetch will match your contributions dollar for dollar, up to 4% of your eligible pay.
- Benefits for humans and pets: We offer comprehensive medical, dental, and vision plans for everyone, including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue, and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break. (Holidays will vary for Canada-based roles)
- Robust Leave Policies: 14 weeks of fully paid parental leave for all employees, plus 6 additional weeks of paid childbirth recovery leave for birthing parents, and a flexible return-to-work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one-time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers, and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US for US-based roles. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Account Manager
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
The Account Manager supports client relationships and engagements, and ensures deliverables align with client needs to drive retention and growth. This role is client-facing and contributes directly to revenue through individual and pod quota ownership.
In this role, you will contribute to campaigns, build relationships, present Fetch’s offerings, and apply tools and workflows to improve accuracy and efficiency in client delivery. You are expected to learn and leverage AI-enabled tools and workflows to drive efficiencies, improve data accuracy, and enhance client engagement.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities:
- Own individual revenue targets and contribute to pod revenue goals
- Contribute to the retention and growth of clients, supporting the pod in positioning Fetch as a strategic, long-term partner
- With leadership oversight, manage deadlines and navigate evolving priorities
- Build consultative relationships with mid-level client contacts by communicating clearly, following through on tasks, and supporting complex account strategies
- Support client engagements by attending partner calls, managing or supporting client touchpoints, and capturing follow-ups so clients feel consistently supported
- Contribute to partner deliverables such as campaign performance, one-off requests, and analytics requests
- Assist with onboarding new clients and brands, campaign set up, and coordinating materials, so partnerships launch smoothly and expectations are met from the start. Adopt AI-enabled platforms to ensure precision and efficiency
- Own inputs for campaign setup and programming, using standardized workflows and templates to ensure accuracy and minimize errors
- Partner with internal teams to track, organize, troubleshoot, and optimize client performance, leveraging AI tools to proactively detect trends or performance risks
- Ensure clients have access to timely reporting to guide budget allocation, leveraging dashboards to improve transparency and decision-making
- With oversight, ensure that partners have access to the data and reporting needed to optimize budget allocation and increase spend, using AI-generated dashboards and insights to surface key opportunities
- Translate data and performance trends into clear, actionable recommendations for clients
- Contribute to the preparation and delivery of client presentations and reviews, including QBRs, using tools that improve data visualization and accuracy
- Manage revenue actualizations and billing processes, ensuring financial records are accurate and compliant
- Utilize sales-enablement, AI, automation tools and demonstrate a growth mindset toward adopting new technologies and workflows to increase efficiency
Minimum Requirements:
- 2+ years of experience in account management, partnerships, sales support, or a related field
- Strong organizational and execution skills with the ability to manage multiple priorities
- Experience analyzing campaign data and presenting insights to clients or internal stakeholders to drive business outcomes
- Strong communication and collaboration skills
- Comfort working in dynamic or evolving environments
- Bachelor’s degree or equivalent combination of education and experience
Preferred Requirements:
- Direct client vertical experience
- Direct industry experience in digital media, advertising, or consumer data
- Experience supporting renewals, upsells, and client growth conversations
- Familiarity with CRM tools (ex. Salesforce)
- Experience collaborating with implementation, analytics, or other cross-functional teams
- Familiarity with decision-support tools (ex. ChatGPT, Gemini AI) or automation platforms (ex. Zapier)
Compensation:
This job posting may span more than one career level. We’re open to hiring this individual contributor role at the Account Manager or Senior Account Manager level. Level will be determined based on experience.
Account Manager: 2+ years of relevant sales experience. The base salary range for this position is $73,000 to $82,000; the on-target earnings range is $87,600 to $98,340.
Senior Account Manager: 5+ years of relevant sales experience, including independently leading complex sales cycles and growing strategic accounts. The base salary range is $95,000 - $113,000, the on-target earnings range is $114,000 to $135,600.
This does not include accelerators or sales plan incentive funds, which employees may also be eligible for). We also offer all employees equity in Fetch. Discover our benefits at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401(k): Fetch will match your contributions dollar for dollar, up to 4% of your eligible pay.
- Benefits for humans and pets: We offer comprehensive medical, dental, and vision plans for everyone, including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue, and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break. (Holidays will vary for Canada-based roles)
- Robust Leave Policies: 14 weeks of fully paid parental leave for all employees, plus 6 additional weeks of paid childbirth recovery leave for birthing parents, and a flexible return-to-work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one-time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers, and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US for US-based roles. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Account Director, Growth Mid-Market
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
The Account Director, Growth Mid-Market leads client relationships and plays a critical role in retention and growth. This role is high-impact, client-facing, and contributes directly to revenue through individual and pod quota ownership.
In this role, you will develop strategic campaigns, build and expand executive relationships, develop expertise in Fetch’s offerings, and apply tools and workflows to improve accuracy and efficiency across your pod. As an experienced account professional, you’ll lead strategic conversations, shape account progression, and coach others while expanding Fetch’s impact. You are expected to leverage AI-enabled tools and workflows to drive efficiencies, improve data accuracy, and enhance client engagement.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities:
- Own individual revenue targets and contribute to pod revenue goals
- Develop strategies to retain and grow top-tier partnerships, driving strategic long-term partnerships and success
- Lead executive-level client relationships as the primary point of contact, facilitating strategic conversations, managing key touchpoints, and building consultative trust through clear communication and consistent follow-through.
- Strategize against deadlines and navigate evolving priorities, modeling resilience for the broader team
- Oversee client health by monitoring satisfaction, addressing risks early, and surfacing opportunities to expand relationships
- Ensure the successful execution of partner deliverables such as campaign performance, one-off requests, and analytics requests.
- Collaborate closely with your sales counterpart to identify optimization opportunities, drive upsells, and expand Fetch’s share of partner budgets using data and trend analysis.
- Facilitate the onboarding of new clients and brands, campaign set up, and coordination of materials, so partnerships launch smoothly and expectations are met from the start. Utilize AI-enabled platforms to ensure precision and efficiency.
- Oversee inputs for campaign setup and programming, using standardized workflows and templates to ensure accuracy and minimize errors
- Partner with internal teams to track, organize, troubleshoot, and optimize client performance, leveraging AI tools to proactively detect trends or performance risks
- Serve as a key internal leader in developing and mentoring new team members. Support AI skill development and AI process adoption across the team
- Ensure clients have access to timely reporting to guide budget allocation, leveraging dashboards to improve transparency and decision-making.
- Independently provide partners with access to the data and reporting needed to optimize budget allocation and increase spend, using AI-generated dashboards and insights to surface key opportunities
- Translate data and performance trends into clear, actionable recommendations for clients.
- Independently deliver client presentations and reviews, including QBRs, using AI to translate complex data into clear insights with visual narratives that drive strategic action.
- Oversee revenue actualizations and billing processes, ensuring financial records are accurate and compliant
- Utilize sales-enablement, AI, automation tools and demonstrate a growth mindset toward adopting new technologies and workflows to increase efficiency
- Play an active role in hiring and shaping Fetch’s partner manager team culture and structure
- Demonstrate Fetch's values with a growth mindset, especially toward new tools and AI-assisted workflows
Minimum Requirements:
- 8+ years of experience in account management, partnerships, sales support, or a related field
- Direct industry experience in digital media, advertising, or consumer data
- Experience driving revenue through renewals, upsells, and client growth conversations
- Strong organizational and execution skills with the ability to manage multiple priorities
- Expert in analyzing campaign data and presenting insights to clients or internal stakeholders to drive business outcomes
- Familiarity with AI tools (ex. ChatGPT, Gemini AI) or automation platforms (ex. Zapier) and creating new AI-enabled processes
- Strong communication and collaboration skills
- Comfort working in dynamic or evolving environments
- Bachelor’s degree or equivalent combination of education and experience
Preferred Requirements:
- Direct client vertical experience
- Experienced with CRM tools (ex. Salesforce)
- Experience coaching and collaborating with implementation, analytics, or other cross-functional teams
Compensation:
- At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $110,700-$137,800. The on-target earnings range for this position is $166,050-$206,625. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401(k): Fetch will match your contributions dollar for dollar, up to 4% of your eligible pay.
- Benefits for humans and pets: We offer comprehensive medical, dental, and vision plans for everyone, including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue, and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break. (Holidays will vary for Canada-based roles)
- Robust Leave Policies: 14 weeks of fully paid parental leave for all employees, plus 6 additional weeks of paid childbirth recovery leave for birthing parents, and a flexible return-to-work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one-time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers, and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US for US-based roles. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Partner Director, Mid-Market, New Business
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role
This is an Account Executive role. The Partner Director independently drives client outreach/prospecting and proposals, and actively works to convert net new partners to the Fetch platform. This role contributes directly to revenue through individual and pod quota ownership.
As a seller at Fetch, you’ll own complex sales cycles from outreach through close, identify opportunities, craft proposals, and build trusted mid to executive-level relationships. You’ll partner with Account Managers to expand partnerships and collaborate with senior team members to refine your approach. You’ll adopt AI-driven sales strategies, using advanced tools for executive storytelling, predictive modeling, competitive position, and long-range planning. You’ll mentor others while shaping AI-enabled strategies and processes.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities
- Engage high-profile prospects by sending sales outreach, preparing briefs, and representing Fetch at high-impact industry events
- Drive thought leadership about Fetch and AI’s role in loyalty, commerce, and media
- Generate revenue by actively converting partners and prospects into long-term strategic relationships, securing long-term revenue commitments
- Independently articulate Fetch’s value proposition and ad products
- Strategically plan and grow accounts from test to full partnership, utilizing AI to make performance predictions, investment path modeling, streamline revisions, format outputs, and visualize data-backed recommendations
- Interpret and articulate various data sets and use tools to generate insights. This may include AI-powered dashboards, market intelligence platforms, and campaign optimizers
- Own the development and continuous improvement of strategic playbooks, best practices, and onboarding tools for the team, building frameworks that embed AI into standard Fetch sales processes across verticals
- Develop creative solutions to address complex sales challenges and unlock revenue opportunities, applying AI to design, test, and refine strategic pitches
- Independently forecasting for your book of business, both quarterly and annually, with some oversight, leveraging AI-powered sales forecasting and scenario tools as needed for increased precision
- Develop gap-to-quota plans, supported by AI-generated forecasts and conversion probability insights
- Independently manage Salesforce hygiene, using AI tools to maintain clean records, managing pipelines to identify areas of opportunity/risk, and track conversion
- Prioritize and meet both internal and external deadlines
- Act as a thought partner to ILs on pod performance, championing scalable, AI-powered workflows
- Coach peers by providing feedback, sales planning and strategic pivot.
- Work cross-functionally with Industry Leads, Account Managers, and leadership to align strategies and insights into multi-stakeholder projects and partnerships
- Play an active role in hiring and shaping Fetch’s partner manager team culture and structure
- Demonstrate Fetch's values with a growth mindset, especially toward new tools and AI-assisted workflows
- Identify inefficiencies or partner feedback and share them with the pod, leveraging AI tools to solve for recurring issues or speed up repetitive tasks
- Share partner feedback and learnings with the team to optimize processes and surface industry trends, leveraging AI tools or competitive intelligence when available
- Manage complex organizational structures within partner accounts, leveraging LinkedIn or ZoomInfo, in order to drive executive buy-in
Minimum Requirements
- 8+ years of experience in partnerships, sales, or a related field
- Direct experience in digital media, advertising, or consumer data
- Strong organizational and execution skills with the ability to manage multiple priorities
- Strong understanding of digital advertising KPIs and how media solutions drive outcomes
- Strong communication skills with the ability to collaborate across teams and engage with clients
- Bachelor’s degree or equivalent combination of education and experience
Preferred Requirements
- Experience with Salesforce or other CRM platforms
- Client vertical experience
- Exposure to analyzing campaign data and presenting insights to stakeholders
- Experience working cross-functionally with implementation, analytics, or sales teams
- Familiarity with AI-driven decision-support tools (ex. ChatGPT, Gemini AI) or automation tools (ex. Zapier)
- Comfort working in dynamic or evolving environments
Compensation:
The base salary range for this position is $135,000 to $159,000; the on-target earnings range is $236,250 to $278,250. This does not include accelerators or sales plan incentive funds, which employees may also be eligible for). We also offer all employees equity in Fetch. Discover our benefits at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401(k): Fetch will match your contributions dollar for dollar, up to 4% of your eligible pay.
- Benefits for humans and pets: We offer comprehensive medical, dental, and vision plans for everyone, including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue, and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break. (Holidays will vary for Canada-based roles)
- Robust Leave Policies: 14 weeks of fully paid parental leave for all employees, plus 6 additional weeks of paid childbirth recovery leave for birthing parents, and a flexible return-to-work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one-time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers, and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US for US-based roles. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Partner Manager, Mid-Market, New Business
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role
This is an Account Executive role. This job posting may span more than one career level. The Partner Manager supports client outreach/prospecting and proposals, acquiring net new clients to the Fetch platform. This role contributes directly to revenue through individual and pod quota ownership.
As a seller at Fetch, you’ll support the sales cycle from outreach through close, learning how to identify opportunities, craft proposals, and build trusted relationships. You’ll partner with Account Managers to expand partnerships and collaborate with senior team members to refine your approach. You are also expected to begin leveraging AI-enabled tools to accelerate learning, support research, and drive efficiency in prospecting, meeting prep, pipeline hygiene, and campaign insight capture.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities
- Support outreach by managing prospect lists, preparing briefs, and joining early conversations
- Assist in relationship mapping, leveraging LinkedIn or ZoomInfo with support from leaders
- With oversight, generate revenue by actively converting partners and prospects into long-term strategic relationships
- Draft proposals and sales materials using templates and summaries, with guidance from senior teammates
- Learn Fetch processes and tools to support offer execution and maintain data hygiene
- Leverage AI-enabled tools to accelerate learning, support research, and drive efficiencies in prospecting, meeting prep, and pipeline hygiene
- With guidance, develop a data story for partners by surfacing key campaign takeaways, frequently using AI to identify trends or summarize impact
- With guidance from your manager and team, learn and articulate Fetch’s value proposition and ad products
- Build internal relationships with Account Managers and Industry Leads to understand campaign setup and client needs
- Handle assigned tasks like data entry, post-meeting follow-ups, and call recaps to support pod execution, with growing use of AI to assist
- Support deal workflow through accurate documentation and shadowing on order form creation
- Maintain pipeline records in Salesforce, flagging gaps and updates to ensure accuracy
- Learn how to plan account activity by contributing to growth forecasts or opportunity tracking
- Support accurate pacing and basic forecasting to ensure predictable delivery, leaning into AI models to help shape these insights
- Have a growth mindset toward new tools and AI-assisted workflows and demonstrate Fetch values
- Identify minor inefficiencies or partner feedback and share them with the pod, learning how AI tools may help address recurring issues or speed up repetitive tasks
- Prioritize and meet both internal and external deadlines
Minimum Requirements
- 2+ years of experience acquiring new clients
- Direct experience in digital media, advertising, or consumer data
- Strong organizational and execution skills with the ability to manage multiple priorities
- Foundational understanding of digital advertising KPIs and how media solutions drive outcomes
- Strong communication skills with the ability to collaborate across teams and engage with clients
- Bachelor’s degree or equivalent combination of education and experience
Preferred Requirements
- Experience with Salesforce or other CRM platforms
- Client vertical experience
- Exposure to analyzing campaign data and presenting insights to stakeholders
- Experience working cross-functionally with implementation, analytics, or sales teams
- Familiarity with AI-driven decision-support tools (ex. ChatGPT, Gemini AI) or automation tools (ex. Zapier)
- Comfort working in dynamic or evolving environments
Compensation:
This job posting may span more than one career level. We’re open to hiring this individual contributor role at the Partner Manager or Senior Partner Manager level. Level will be determined based on experience.
Partner Manager: 2+ years of relevant sales experience. The base salary range for this position is $103,000 to $108,500; the on-target earnings range is $154,500 to $162,750.
Senior Partner Manager: 5+ years of relevant sales experience, including independently leading complex sales cycles and growing strategic accounts. The base salary range is $118,450 to $125,500, the on-target earnings range is $177,675 to $188,288.
This does not include accelerators or sales plan incentive funds, which employees may also be eligible for). We also offer all employees equity in Fetch. Discover our benefits at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401(k): Fetch will match your contributions dollar for dollar, up to 4% of your eligible pay.
- Benefits for humans and pets: We offer comprehensive medical, dental, and vision plans for everyone, including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue, and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break. (Holidays will vary for Canada-based roles)
- Robust Leave Policies: 14 weeks of fully paid parental leave for all employees, plus 6 additional weeks of paid childbirth recovery leave for birthing parents, and a flexible return-to-work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one-time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers, and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US for US-based roles. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
General Manager, Agencies
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
- We're looking for a General Manager to elevate Fetch's presence with the Advertising Agency community. Reporting directly to the Chief Revenue Officer, you will be responsible for building and scaling our agency sales vertical.
- With your team of individual contributors, you'll make Fetch indispensable for agencies, including both holding companies and independent agencies. You’ll also partner closely with internal sales teams at Fetch to drive revenue.
- This individual will visit clients on-site in New York or Chicago weekly or as-needed. You can work remotely flexibly outside of client engagements.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities:
- Partner with executive and sales leadership on go-to-market strategies, account planning, and quota setting.
- Meet with our General Managers across sales industries to ensure cohesive client communications with agency partners.
- Attend conferences and lead engagements with prospective and existing agency clients.
- Embody Fetch’s values in the leadership and management of your growing team; this means moving quickly, having a bias for action, having and fostering trust within the organization, and insisting on operational rigor. You’ll encourage your people managers to operate accordingly.
- You will be one of the most knowledgeable individuals at Fetch about our product offerings, strategy, and development of roadmap in the organization.
- Remaining up-to-date on media/marketing industry trends, ensuring Fetch and your team are aligned, and often ahead of emerging opportunities.
- As a vertical expert, you know how to tailor Fetch’s value proposition to the needs of your clients, entering into relationships that are beneficial to Fetch, its clients, and our users.
- Leverage data to show brand partners the power of Fetch in driving their business forward.
- Partner with cross-functional stakeholders in go-to-market, finance, and legal on contracts, setting, tracking, and achieving sales goals. Adapt as market conditions or business needs dictate.
Minimum requirements:
- 7+ years of direct sales management experience, with past experience managing managers.
- We're seeking direct experience leading high-performing agency development or agency-facing sales teams.
- Direct sales experience with “Big 6” agencies, primarily targeting senior-level marketing, media, and executive contacts.
- Track record of setting GTM strategy for a sales industry, enabling your sales team to scale businesses and increase revenue.
- A natural builder; you’ve led initiatives or teams where you had to write the playbook and then scale it.
- Product-minded; you understand how to take market needs and translate them into scalable solutions that work for users and partners.
- Strong executive presence and communication skills; you can sell a vision and handle complexity with confidence.
- Direct experience managing and successfully hitting or exceeding team and individual revenue goals.
- Experience working cross-functionally with teams like Product, GTM, Marketing, developing new client strategies and offerings driving scale and revenue.
- Experience using Salesforce, Excel (Data Analysis), and AI tools to drive efficiency across teams.
Preferred requirements:
- Experience leading a team that’s engaged and inspired to achieve and exceed KPIs and quotas.
- A track record of successfully growing existing and building new client relationships.
- Expert in objection handling, client education, and training sellers to do the same.
Compensation:
- At Fetch, we offer competitive compensation packages to the exceptional folks we hire. The base salary for this position is $292,000-$344,000. The on-target earnings for this position is $394,000-$464,000. We also offer all employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401(k): Fetch will match your contributions dollar for dollar, up to 4% of your eligible pay.
- Benefits for humans and pets: We offer comprehensive medical, dental, and vision plans for everyone, including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue, and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break. (Holidays will vary for Canada-based roles)
- Robust Leave Policies: 14 weeks of fully paid parental leave for all employees, plus 6 additional weeks of paid childbirth recovery leave for birthing parents, and a flexible return-to-work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one-time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers, and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US for US-based roles. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Account Director, Enterprise
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
The Account Director, Enterprise leads client relationships and plays a critical role in retention and growth. This role is high-impact, client-facing, and contributes directly to revenue through individual and pod quota ownership.
In this role, you will develop strategic campaigns, build and expand executive relationships, develop expertise in Fetch’s offerings, and apply tools and workflows to improve accuracy and efficiency across your pod. As an experienced account professional, you’ll lead strategic conversations, shape account progression, and coach others while expanding Fetch’s impact. You are expected to leverage AI-enabled tools and workflows to drive efficiencies, improve data accuracy, and enhance client engagement.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities:
- Own individual revenue targets and contribute to pod revenue goals
- Develop strategies to retain and grow top-tier partnerships, driving strategic long-term partnerships and success
- Lead executive-level client relationships as the primary point of contact, facilitating strategic conversations, managing key touchpoints, and building consultative trust through clear communication and consistent follow-through.
- Strategize against deadlines and navigate evolving priorities, modeling resilience for the broader team
- Oversee client health by monitoring satisfaction, addressing risks early, and surfacing opportunities to expand relationships
- Ensure the successful execution of partner deliverables such as campaign performance, one-off requests, and analytics requests.
- Collaborate closely with your sales counterpart to identify optimization opportunities, drive upsells, and expand Fetch’s share of partner budgets using data and trend analysis.
- Facilitate the onboarding of new clients and brands, campaign set up, and coordination of materials, so partnerships launch smoothly and expectations are met from the start. Utilize AI-enabled platforms to ensure precision and efficiency.
- Oversee inputs for campaign setup and programming, using standardized workflows and templates to ensure accuracy and minimize errors
- Partner with internal teams to track, organize, troubleshoot, and optimize client performance, leveraging AI tools to proactively detect trends or performance risks
- Serve as a key internal leader in developing and mentoring new team members. Support AI skill development and AI process adoption across the team
- Ensure clients have access to timely reporting to guide budget allocation, leveraging dashboards to improve transparency and decision-making.
- Independently provide partners with access to the data and reporting needed to optimize budget allocation and increase spend, using AI-generated dashboards and insights to surface key opportunities
- Translate data and performance trends into clear, actionable recommendations for clients.
- Independently deliver client presentations and reviews, including QBRs, using AI to translate complex data into clear insights with visual narratives that drive strategic action.
- Oversee revenue actualizations and billing processes, ensuring financial records are accurate and compliant
- Utilize sales-enablement, AI, automation tools and demonstrate a growth mindset toward adopting new technologies and workflows to increase efficiency
- Play an active role in hiring and shaping Fetch’s partner manager team culture and structure
- Demonstrate Fetch's values with a growth mindset, especially toward new tools and AI-assisted workflows
Minimum Requirements:
- 8+ years of experience in account management, partnerships, sales support, or a related field
- Direct industry experience in digital media, advertising, or consumer data
- Experience driving revenue through renewals, upsells, and client growth conversations
- Strong organizational and execution skills with the ability to manage multiple priorities
- Expert in analyzing campaign data and presenting insights to clients or internal stakeholders to drive business outcomes
- Familiarity with AI tools (ex. ChatGPT, Gemini AI) or automation platforms (ex. Zapier) and creating new AI-enabled processes
- Strong communication and collaboration skills
- Comfort working in dynamic or evolving environments
- Bachelor’s degree or equivalent combination of education and experience
Preferred Requirements:
- Direct client vertical experience
- Experienced with CRM tools (ex. Salesforce)
- Experience coaching and collaborating with implementation, analytics, or other cross-functional teams
Compensation:
- At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $110,700-$137,800. The on-target earnings range for this position is $166,050-$206,625. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401(k): Fetch will match your contributions dollar for dollar, up to 4% of your eligible pay.
- Benefits for humans and pets: We offer comprehensive medical, dental, and vision plans for everyone, including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue, and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break. (Holidays will vary for Canada-based roles)
- Robust Leave Policies: 14 weeks of fully paid parental leave for all employees, plus 6 additional weeks of paid childbirth recovery leave for birthing parents, and a flexible return-to-work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one-time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers, and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US for US-based roles. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Product
Staff Product Manager - Referral, Growth
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
Fetch's vision is to become a daily rewards platform for 1 in 10 Americans, and we're seeking a self-driven Staff Product Manager – Referral Growth to lead the vision, strategy, and roadmap for building Fetch's referral growth engine—creating delightful, scalable referral experiences that generate durable network effects and accelerate progress toward our North Star metric of Monthly Active Users (MAU). You'll reimagine referrals as more than a one-time acquisition channel by building loops directly into the user experience, creating products that make sharing Fetch rewarding, habitual, and embedded throughout the customer journey.
This role will own the end-to-end referral lifecycle—from invitation and conversion through onboarding, activation, re-engagement, and long-term advocacy. You'll build the systems, incentives, experimentation framework, and product capabilities that power Fetch's referral growth engine, while surfacing features that turn satisfied users into advocates, advocates into ambassadors, and ambassadors into a self-sustaining community that fuels Fetch's long-term growth. Working across Product, Engineering, Design, Data Science, Marketing, Consumer Insights, User Research, and Lifecycle Marketing, you'll identify opportunities where social behaviors, AI-powered personalization, and community experiences can amplify organic growth. Success in this role requires a deep understanding of consumer psychology, incentive design, behavioral economics and growth loops to create experiences that compound over time.
At Fetch, we believe that earning rewards should be fun, playful, and add value to our users' lives every day. We're looking for a product leader who shares this mindset—someone who can transform referrals into engaging, community-driven experiences that feel natural, rewarding, and exciting while helping millions of users discover Fetch through the people they trust most.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities:
- Set the vision, strategy, and roadmap for building Fetch's referral growth engine, defining priorities, success metrics, and OKRs that align with company growth goals and our North Star of MAU.
- Design referral loops and sharing experiences that create compounding network effects across acquisition, activation, engagement, and retention.
- Own the end-to-end referral lifecycle engine, including invitations, rewards, onboarding, activation, advocacy, re-engagement, and lifecycle optimization.
- Build the product capabilities, incentive systems, and experimentation framework that enable Fetch's referral growth engine to scale efficiently over time.
- Leverage AI and machine learning to personalize referral experiences, optimize incentive structures, and unlock new opportunities for organic growth.
- Lead complex cross-functional initiatives across Product, Engineering, Design, Data Science, Marketing, Lifecycle Marketing, Research, and business teams, creating alignment through clear communication of strategy, progress, and measurable outcomes.
- Serve as the product leader for referral growth metrics, using qualitative insights, behavioral data, experimentation, and product intuition to identify and prioritize high-impact growth opportunities.
- Develop and execute an experimentation strategy around referral incentives, sharing mechanics, social proof, AI-driven personalization, lifecycle messaging, and community engagement.
- Partner closely with Lifecycle Marketing to orchestrate personalized referral journeys across owned channels and maximize referral conversion, activation, and long-term retention.
- Define and monitor key referral health metrics, including invite rate, referral conversion, viral coefficient, referral activation, retention of referred users, cost per referred acquisition, and overall contribution to MAU growth.
- Maintain a deep understanding of Fetch users, consumer behavior, partner dynamics, competitive referral programs, emerging AI capabilities, and industry growth trends.
- Take ownership of outcomes, proactively remove roadblocks, and operate with a high degree of accountability in a fast-paced environment.
Minimum Requirements:
- 5+ years of product management experience, including meaningful experience building consumer growth, referral, marketplace, social, or network-effect products.
- Proven track record designing, launching, measuring, and scaling referral programs, viral loops, user advocacy systems, or consumer growth products that drive measurable business outcomes.
- Deep understanding of growth loops, behavioral economics, incentive design, lifecycle marketing, experimentation frameworks, funnel optimization, and retention models.
- Experience leveraging AI-driven products, personalization, or data science to create more intelligent and effective consumer experiences.
- Strong analytical fluency, with the ability to interpret user behavior, define success metrics, evaluate tradeoffs, and make data-informed decisions through experimentation.
- Demonstrated success leading complex cross-functional initiatives and aligning diverse teams around a clear product strategy.
- Excellent communication, stakeholder management, and influencing skills, including experience partnering with senior leadership.
- Strong product judgment, balancing user needs, business goals, technical constraints, and speed of execution.
- Comfort operating in ambiguity, creating structure where none exists, and defining new product spaces.
- Demonstrated ability to lead through influence, raise the bar for product quality, and mentor or guide other product managers.
- Strong ownership mindset with a bias for action and a willingness to dive into the details to deliver exceptional user experiences.
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is [$181,913 - $214,015]. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401(k): Fetch will match your contributions dollar for dollar, up to 4% of your eligible pay.
- Benefits for humans and pets: We offer comprehensive medical, dental, and vision plans for everyone, including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue, and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break. (Holidays will vary for Canada-based roles)
- Robust Leave Policies: 14 weeks of fully paid parental leave for all employees, plus 6 additional weeks of paid childbirth recovery leave for birthing parents, and a flexible return-to-work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one-time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers, and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US for US-based roles. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Staff Product Designer, Receipt & Rewards Experience
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
Meet Fetch Design
At Fetch, Design is a unified, multidisciplinary practice that brings together product design, user research, and design foundations to shape how millions of people discover, engage with, and experience our platform. Our team works across Growth, Core Experiences, Ad Experiences, and Enterprise Tools, connecting every interaction into a cohesive, intuitive, and rewarding experience.
Designers operate at the intersection of user needs, business strategy, and emerging technology, tackling complex challenges where the right solution isn't always obvious. Success requires curiosity, strong product judgment, systems thinking, and exceptional craft, with the ability to balance simplicity, usability, accessibility, and measurable impact.
Working closely with Product, Engineering, AI & Data, and business partners, Design plays a critical role in shaping what we build and how it comes to life. As one connected team, we bring a holistic perspective across the product ecosystem, ensuring that individual experiences work together to create lasting value for our users and the business.
About the Role:
Fetch is looking for a Staff Product Designer to lead experience design for our Receipt & Rewards experience, the foundation that helps us understand everyday purchases and reward users accurately.
As part of the Receipt Intelligence design team, you’ll shape how users submit and connect purchases, understand what happened, resolve problems, and ultimately receive value for their activity.
This is a complex design space spanning consumer experience, machine learning, data quality, processing, and platform integrity. Your challenge is to make that complexity feel simple, useful, and trustworthy for users, while helping Fetch turn receipt evidence into reliable purchase intelligence.
This is a senior individual-contributor role with influence beyond individual features. You’ll define problems, lead complex initiatives, and connect decisions across the receipt journey and broader Fetch experience. You’ll partner closely with Product, Engineering, User Research, and Data Science to balance user needs, business outcomes, data quality, and technical constraints.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities:
- Lead complex, high-ambiguity initiatives across Receipt Intelligence, connecting receipt capture, digital account linking, recognition, matching, and rewarding into a clear and cohesive user experience.
- Own experience quality and outcomes across the journey. Identify gaps between a user’s action, how Fetch interprets it, the value they receive, and what they should do next.
- Define design direction by framing problems, identifying opportunities, defining hypotheses and success measures, and shaping solution strategy with Product and Engineering.
- Design beyond individual features. Ensure receipt & reward experiences connect coherently to the broader Fetch ecosystem.
- Design the relationship between users and intelligent systems. Create clear signals, feedback, guidance, and recovery experiences that help people understand what the system is doing and build confidence in the outcome.
- Navigate complex trade-offs between user simplicity, accessibility, data quality, business outcomes, and technical constraints, using research, data, experimentation, and structured thinking to drive decisions.
- Raise the quality and coherence of the experience by evolving interaction patterns, systems, and frameworks that make Fetch easier to understand and use.
- Drive alignment across teams and disciplines, proactively identifying dependencies and resolving ambiguity across Product, Engineering, Research, Data Science, and adjacent teams.
- Elevate the design team through critique, mentorship, feedback, and stronger ways of working.
Minimum Requirements:
- 8+ years of product design experience.
- Proven product leadership at Staff-level scope. A track record of leading complex, ambiguous, multi-quarter initiatives from problem definition through launch, learning, and iteration, with meaningful customer and business impact.
- Exceptional product design craft. A high bar for interaction and visual design, usability, accessibility, and production quality, with the ability to make technically complex systems feel simple, intuitive, and trustworthy.
- Strong systems thinking. You see beyond individual features, connect user behavior, product experiences, data, technology, and business needs, and identify where in the system a problem should actually be solved.
- Strong judgment with AI and intelligent systems. You have experience designing ML or AI-powered consumer experiences and know when intelligence improves an experience, when it doesn’t, and where human control, transparency, or simpler approaches should take precedence.
- Evidence-led product thinking. You partner deeply with User Research and use research, behavioral data, prototyping, and experimentation to turn ambiguous problems into hypotheses, learn quickly, and iterate toward better outcomes.
- Influence without authority. You bring clarity to ambiguity, build trust across disciplines, navigate disagreement, and influence product direction, priorities, and trade-offs through strong reasoning and relationships.
- A multiplier for the team. You raise the quality of both the work and the people around you through critique, mentorship, frameworks, standards, and better ways of working.
Preferred Requirements:
- Personalization and adaptive experiences, including implicit and explicit signals.
- Smart camera or computer-vision experiences, including guidance, feedback, error prevention, and recovery.
- AI-powered guidance and support that helps people understand, decide, act, or resolve issues.
- Accessible consumer experiences operating at a meaningful scale.
Compensation: At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is [$173,742 - $204,402]. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401(k): Fetch will match your contributions dollar for dollar, up to 4% of your eligible pay.
- Benefits for humans and pets: We offer comprehensive medical, dental, and vision plans for everyone, including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue, and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break. (Holidays will vary for Canada-based roles)
- Robust Leave Policies: 14 weeks of fully paid parental leave for all employees, plus 6 additional weeks of paid childbirth recovery leave for birthing parents, and a flexible return-to-work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one-time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers, and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US for US-based roles. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Principal Product Manager - Consumer Monetization
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the role:
Our team focuses on expanding how, where, and how often people earn rewards. Across commerce (such as offers, dining), rewarded media, and surveys, we create experiences that bring users back, drive business for partners, and generate sustainable revenue for Fetch. We scale established verticals and incubate new ones, turning emerging opportunities into everyday habits.
We’re looking for a Principal Product Manager to lead this portfolio, combining hands-on product ownership with people management. You’ll own the strategy for our established verticals and identify, incubate, and launch new revenue generating ones.
You’ll translate customer insights and market opportunities into clear strategies, define early milestones to validate demand and business viability, and scale products that demonstrate product market fit. You’ll directly own strategic initiatives while managing and coaching product managers, strengthening product strategy, judgment, and execution across the team.
You’ll partner closely with Engineering, Design, Data, Marketing, Business, Partners and other stakeholders. You’ll have broad ownership of business outcomes and the opportunity to explore new ways for users to earn, including AI enabled experiences such as agentic commerce.
Role Responsibilities:
- Own portfolio strategy and roadmap, balancing user value, partner outcomes, and Fetch’s growth, revenue, and margin goals.
- Identify new business and partnership opportunities through customer insights, market research, addressable market analysis and Fetch’s strategic goals.
- Build new products from idea to launch. Define strategy and validation milestones, test demand and economics, and decide where to invest, iterate, or stop.
- Scale established verticals and promising MVPs, including dining and rewarded surveys, by improving discovery, conversion, engagement, retention, and monetization.
- Shape consumer monetization experiences, including rewarded video, through thoughtful ad placements and interactions that balance user and advertiser needs.
- Manage and coach product managers while staying hands-on with your own initiatives. Set clear expectations, strengthen product judgment, and establish rigor in strategy, planning, and execution.
- Partner with Engineering, Design, and Data to scope and ship products, prioritize within resource constraints, and move quickly through ambiguity.
- Partner with GMs, Sales, Marketing, and Partnerships on commercial goals, partner integrations, and launch plans.
- Define KPIs and use experimentation to guide roadmap priorities and validate user engagement, incremental revenue, and margin impact.
- Align teams and executives through clear strategy documents, investment recommendations, and communication of results, risks, and tradeoffs.
Minimum Requirements:
- 8+ years of product management experience, including ownership of revenue generating consumer products.
- 2+ years managing and developing product managers while maintaining hands-on product ownership.
- Experience with consumer advertising and monetization, especially ad and offer experiences within consumer apps or publisher surfaces; 2+ years building ad or offer experiences is strongly preferred.
- Experience launching and scaling new businesses, with strong judgment across product market fit, market sizing, unit economics, and investment priorities.
- Strong execution skills with fluency in using KPIs, experimentation, and customer insights to guide decisions and deliver measurable outcomes.
- Ability to align executives, GMs, and cross-functional teams on strategy and commercial goals, and work directly with partners on integrations and launches.
- Enthusiasm for applying AI to research, prototyping, and analysis, with an understanding of its limitations.
- Nice to have: Experience with rewarded, commerce, loyalty, marketplace, or partnership driven products, or in a scaled technology organization with strong product practices.
Compensation: At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401(k): Fetch will match your contributions dollar for dollar, up to 4% of your eligible pay.
- Benefits for humans and pets: We offer comprehensive medical, dental, and vision plans for everyone, including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue, and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break. (Holidays will vary for Canada-based roles)
- Robust Leave Policies: 14 weeks of fully paid parental leave for all employees, plus 6 additional weeks of paid childbirth recovery leave for birthing parents, and a flexible return-to-work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one-time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers, and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US for US-based roles. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Staff Product Manager, Measurement (Ads)
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
We're looking for a Staff Product Manager to own Fetch's on-platform measurement, responsible for defining, tracking, and proving ad effectiveness across our owned-and-operated ads ecosystem. This is a deeply technical role within our Data & Measurement collective, sitting at the intersection of data infrastructure and measurement strategy, covering everything from impression tracking and conversion attribution to event standardization across all Fetch ad products.
As Fetch expands into new ad formats and surfaces, this role will define how measurement keeps pace, ensuring every new offering is instrumented and attributable from day one. This role is about building that foundation: standardizing how we track and define ad events, unifying the pipelines that power our reporting, and establishing the measurement methodology that ties it all together.
You'll own the event taxonomy and pipeline standardization across all ad formats and surfaces and lead the migration to the new standard. From there, you'll define the measurement strategy that sits on top of it, including the key methodology decisions: whether multi-touch attribution, ML-based modeling, or another approach is the right fit for Fetch, and what it takes to meet the credibility bar enterprise advertisers expect.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
What you’ll do
- Own Fetch’s on-platform measurement strategy, including how we define, track, and report on ad performance across all surfaces and ad types.
- Define and maintain event taxonomies and standardized measurement frameworks used across ad objects, ensuring consistency across reporting and attribution.
- Build and evolve Fetch's incrementality strategy including geo lift, holdout, and causal measurement methodologies, and drive execution with engineering and data science.
- Own Fetch's attribution framework, determining how we credit conversions and measure true ad impact.
- Lead the migration of existing ad events and data pipelines to the new standard, working closely with engineering to sequence and execute without disrupting live campaigns.
- Collaborate with GTM and Business Development to identify, evaluate, and build third party partnerships to validate our measurement (e.g., Kantar, Circana).
- Serve as Fetch's internal on-platform measurement expert, setting standards, educating stakeholders, and representing our capabilities externally with partners and advertisers.
- Partner with Engineering on data pipelines, reporting infrastructure, and system design to ensure measurement is scalable and reliable.
What you bring
- 6+ years of product management experience, including 3+ years in ad tech with a strong track record building measurement-focused products.
- Comfort operating in ambiguity — able to define problem spaces, create structure, and drive execution with limited guidance
- Deep technical understanding of on-platform measurement, including event instrumentation, attribution systems, and data pipelines, with the ability to partner deeply with engineering and data science teams on architecture and measurement strategy.
- Experience owning or building third-party measurement partnerships and the operational processes to support them.
- Proven ability to set strategy, make trade-offs, and drive alignment across engineering, analytics, product, operations, and sales.
- Comfortable partnering with engineering on architecture, data models, and system design without needing to be handed a fully defined spec.
- Strong communication skills for working with internal teams as well as external partners and advertisers.
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is [$181,913 - $214,015]. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401(k): Fetch will match your contributions dollar for dollar, up to 4% of your eligible pay.
- Benefits for humans and pets: We offer comprehensive medical, dental, and vision plans for everyone, including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue, and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break. (Holidays will vary for Canada-based roles)
- Robust Leave Policies: 14 weeks of fully paid parental leave for all employees, plus 6 additional weeks of paid childbirth recovery leave for birthing parents, and a flexible return-to-work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one-time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers, and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US for US-based roles. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Operations
Staff AI Evaluation Lead
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
At Fetch, we’re building AI and automation systems that make our work smarter, faster, and more scalable. The AI Operations team ensures our models, automations, and LLM systems perform with quality, reliability, and measurable impact.
As a Staff AI Evaluation Lead, you’ll own automation and evaluation programs across AI Operations. You’ll translate business and functional goals into scalable systems, define how we measure quality, and ensure automation and evaluation become durable, high-impact capabilities across the organization.
This role is ideal for someone who combines deep technical problem-solving with systems-level thinking and strong cross-functional leadership.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities:
- Own programs: Lead complex, high-impact automation and evaluation initiatives across workflows or teams
- Design scalable solutions: Architect end-to-end workflows integrating datasets, evaluations, automations, and HITL processes; build the harness and reusable components other analysts build against; build evaluation pipelines that run against production without hands-on operation
- Establish standards: Define dataset standards, evaluation methodology, failure taxonomy, and quality measurement across AI Operations; verify that projects you don't run are meeting them; own the process by which those standards get made and used
- Own metric definitions: Create and maintain the metric definitions the org evaluates against, validate them against real production behavior, and revise them as models, tooling, and system architectures change
- Set the bar for production: Define the quality bar a system clears before it reaches production and where human review stays in the loop, and pull a system back when it stops meeting the bar
- Allocate evaluation depth by risk: Decide which systems get what depth of evaluation given finite capacity, name the risk accepted on the rest, and make that tradeoff visible to project stakeholders
- Keep the evaluation stack current: Define when a change to a model or platform requires re-baselining across the org and own the process for doing it; evaluate new models and AI capabilities as they ship and decide what the org adopts
- Improve systems at scale: Lead redesign of workflows, tooling, and processes to improve performance and durability across AI Operations, not only within your own programs
- Drive cross-functional alignment: Influence priorities and partner with Engineering, Product, and AI teams to deliver solutions
- Measure and communicate impact: Define success metrics and communicate performance and recommendations to leadership
- Elevate the team: Raise the bar through your work and actively mentor others by sharing approaches, guiding problem-solving, and enabling the team to build stronger automation and evaluation capabilities
- Drive innovation: Stay current on emerging tools and approaches; pilot and translate them into actionable improvements for the team
Minimum Requirements:
- 8+ years of professional experience AI, machine learning, operational automations, or a related field.
- Proven ability to lead complex automation or evaluation initiatives across systems or teams
- Experience designing, building, and scaling evaluation frameworks, datasets, and quality systems at scale for LLMs or AI products
- Fluency in SQL, JSON, APIs, and scripting with AI assistance, and ownership of the technical direction of the evaluation stack
- Deep working knowledge of LLM and agentic system behavior, automation platforms, and system design, demonstrated in systems you have built
- Experience with data pipelines, APIs, and production systems
- Experience in influencing cross-functional stakeholders and aligning priorities
- Demonstrated ability to define metrics and drive measurable business impact
Preferred Requirements:
- Experience mentoring or leading technical contributors
- Experience evaluating agentic systems in production at scale
- Experience setting technical standards adopted across an organization
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $129,000 - $152,000. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401(k): Fetch will match your contributions dollar for dollar, up to 4% of your eligible pay.
- Benefits for humans and pets: We offer comprehensive medical, dental, and vision plans for everyone, including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue, and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break. (Holidays will vary for Canada-based roles)
- Robust Leave Policies: 14 weeks of fully paid parental leave for all employees, plus 6 additional weeks of paid childbirth recovery leave for birthing parents, and a flexible return-to-work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one-time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers, and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US for US-based roles. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Trust & Safety, Intelligence Analyst
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role
The Trust & Safety Detection & Intelligence team identifies, investigates, and helps disrupt fraud, abuse, and other threats across the Fetch platform. The team combines investigative rigor, data analysis, detection development, automation, and cross-functional collaboration to understand emerging risks and develop scalable responses.
As a Trust & Safety, Intelligence Analyst you will investigate suspicious activity, identify emerging abuse patterns, develop and improve fraud detections, and translate your findings into actionable recommendations. You will work with large and varied datasets, assess the performance of rules and automated systems, and help turn individual cases into durable improvements across detection, product, policy, operations, and enforcement.
This is an individual contributor role for someone who is analytically curious, comfortable working through ambiguity, and motivated by understanding how sophisticated actors exploit systems.
Responsibilities
Threat Detection and Investigation
- Analyze account, device, transaction, receipt, redemption, and behavioral data to identify emerging fraud, abuse, coordinated activity, policy evasion, incentive manipulation, and other threats.
- Conduct structured investigations into suspicious activity and emerging abuse patterns, escalating especially complex or novel threats for additional support.
- Identify connections among accounts, devices, identities, transactions, and behaviors to detect coordinated activity and fraud rings.
- Analyze available evidence to help assess the scope, severity, likely root cause, and business impact of identified threats.
- Support incident response by helping validate threats, define affected populations, recommend containment actions, and document lessons learned.
Detection Development and Performance
- Translate investigative findings and known abuse patterns into detection requirements, rules, queries, alerts, dashboards, and scalable monitoring approaches.
- Develop, test, document, and refine rules-based detections in accordance with established quality, governance, and change-management standards.
- Monitor detection performance and investigate changes in alert volume, precision, false-positive rates, coverage, and other indicators of effectiveness.
- Identify false positives, false negatives, detection gaps, and control weaknesses, and recommend improvements that balance fraud prevention with user experience and operational capacity.
Intelligence and Cross-Functional Impact
- Translate fraud intelligence into actionable recommendations for product controls, policy changes, operational processes, enforcement strategies, and partner protections.
- Communicate emerging risks and material findings promptly through established escalation channels.
- Contribute analytical expertise to product launches, control assessments, vendor evaluations, and other initiatives with potential Trust & Safety implications.
- Share threat trends, attacker behaviors, detection learnings, and investigative methods to strengthen collective knowledge across the organization.
Operational Excellence
- Maintain accurate and reproducible documentation of investigative methods, detection logic, assumptions, decisions, limitations, and outcomes.
- Manage assigned investigations, detection enhancements, and project work from intake through completion, communicating progress, risks, and dependencies.
- Handle sensitive user, partner, and investigative information in accordance with applicable privacy, security, and data-handling requirements.
- Use AI and automation responsibly, validating outputs and protecting confidential information while applying independent judgment to decisions.
Minimum Qualifications
- 2+ years of experience in fraud analysis, investigations, threat intelligence, trust and safety, risk operations, cybersecurity, data analysis, or a related field or equivalent practical experience.
- Proficiency using SQL to query, join, validate, and analyze large datasets.
- Demonstrated ability to investigate ambiguous or complex activity, identify meaningful patterns, and reach evidence-based conclusions.
- Experience developing, evaluating, or improving fraud rules, risk controls, alerts, monitoring, or investigative workflows.
- Working knowledge of detection-performance concepts such as precision, false positives, false negatives, coverage, baselines, anomalies, and behavioral change.
- Ability to quantify risk and communicate findings through clear documentation, data-supported recommendations, and concise presentations.
- Strong organizational skills and the ability to manage multiple investigations or projects with limited supervision.
Preferred Qualifications
- Experience in loyalty or rewards abuse, marketplace integrity, account abuse, e-commerce fraud, promotional abuse, or consumer-platform Trust & Safety.
- Familiarity with anomaly detection, device intelligence, identity risk, or behavioral analytics.
- Experience working with rules engines, case-management systems, version-controlled detection logic, or third-party fraud-prevention platforms.
- Familiarity with adversarial behavior, fraud-ring analysis, incident response, or the investigation of coordinated and rapidly evolving threats.
- Experience using or building AI-assisted workflows, automation, or analytical tools to improve detection development, case enrichment, investigative efficiency, monitoring, or decision support while maintaining appropriate human oversight.
- Experience translating investigative findings into product, policy, operational, or enforcement improvements.
What You’ll Bring
- Investigative curiosity and a desire to understand how and why abuse occurs.
- Sound judgment when evidence is incomplete, conflicting, or rapidly changing.
- A disciplined approach to testing hypotheses and documenting conclusions.
- A balance of analytical depth, operational urgency, and awareness of user and partner impact.
- A commitment to measurable outcomes, responsible automation, and continuous improvement.
- Clear, direct communication and a willingness to constructively challenge assumptions.
- Respect for different perspectives and a collaborative approach to solving difficult problems.
Success in This Role
Success in this role means producing intelligence and detections that lead to better decisions and more durable protections.
You will be successful when:
- Emerging abuse patterns are identified, investigated, and escalated with appropriate speed and rigor.
- Investigations clearly explain the behavior, affected population, impact, confidence level, and recommended response.
- Detection changes demonstrate measurable improvements in coverage, precision, investigative efficiency, or time to detection.
- False positives, control gaps, and unintended consequences are identified and addressed promptly.
- Stakeholders can use your findings to make informed product, policy, operational, enforcement, and partner-risk decisions.
- Investigative learnings are converted into reusable detections, documentation, monitoring, and institutional knowledge.
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $68,000-$81,000. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401(k): Fetch will match your contributions dollar for dollar, up to 4% of your eligible pay.
- Benefits for humans and pets: We offer comprehensive medical, dental, and vision plans for everyone, including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue, and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break. (Holidays will vary for Canada-based roles)
- Robust Leave Policies: 14 weeks of fully paid parental leave for all employees, plus 6 additional weeks of paid childbirth recovery leave for birthing parents, and a flexible return-to-work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one-time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers, and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US for US-based roles. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Senior Manager, Customer Experience Insights
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
User Support is one of the richest sources of user intelligence in the organization. Every user interaction provides valuable insight into how our products are experienced, where users encounter friction, and where opportunities exist to improve.
The challenge isn’t collecting user feedback, it’s ensuring those insights consistently influence product decisions.
The Senior Manager of Customer Experience Insights (CXI) is responsible for leading the team that transforms user feedback into actionable product intelligence. Reporting to Director, Support Operations, this role serves as the bridge between User Support and Product, helping ensure the voice of the user informs product strategy, prioritization, development, launch, and continuous improvement.
This is more than a leadership role, it is an opportunity to strengthen the Customer Experience Insights capability. You will establish the team's operating model, lead a team of Senior Customer Experience Insights Analysts, and develop the processes and partnerships that enable user intelligence to become a trusted input into product decisions. Success is measured by the product decisions your team influences, the user friction your team helps eliminate, and the measurable business outcomes your work supports.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities:
Lead the Customer Experience Insights Capability
- Establish and evolve the Customer Experience Insights team's operating model across the product lifecycle.
- Develop scalable processes for collecting, synthesizing, and operationalizing user feedback from support interactions, Voice of user programs, behavioral analytics, and other user feedback channels.
- Define standards for the team's user insight generation, user feedback taxonomy, reporting, and knowledge management.
- Build repeatable mechanisms that transform user feedback into prioritized product recommendations supported by measurable business impact.
Lead & Develop a High-Performing Team
- Coach and develop a team of Senior Customer Experience Insights Analysts.
- Create clear operating rhythms, quality standards, and development plans for the team.
- Foster a culture of curiosity, analytical rigor, user advocacy, and continuous improvement.
- Help establish CXI as a sought-after strategic partner with cross-functional teams.
Influence Product Strategy
- Partner closely with Product, Engineering, and Growth Marketing throughout the product lifecycle.
- Provide user intelligence that informs product discovery, roadmap prioritization, solution design, launch readiness, and post-release evaluation.
- Advocate for user investments using compelling narratives supported by quantitative evidence and operational metrics.
- Leverage historical user insights and lessons learned from previous launches to proactively identify user friction before development begins.
Measure Product & User Outcomes
- Define success metrics that connect user experience improvements to business outcomes.
- Evaluate whether product releases reduced user effort, recurring support demand, and operational cost while improving adoption, engagement, and user satisfaction.
- Establish closed-loop feedback processes that validate product outcomes and continuously improve future product decisions.
Support Organizational Learning
- Build and maintain a centralized user intelligence knowledge base.
- Capture recurring user behaviors, historical product learnings, and emerging trends to strengthen future planning.
- Leverage AI and advanced analytics to improve insight generation, identify emerging opportunities, and scale the CXI capability.
- Demonstrate how Support Operations contributes to product innovation rather than simply reacting to user issues.
Minimum Qualifications
- 8+ years of experience in Product Operations, Product Management, Customer Experience, Customer Insights, Business Strategy, Support Operations, Consulting, or a related field.
- 3+ years of experience leading high-performing teams and developing talent.
- Demonstrated success building programs, operating models, or team capabilities from concept to execution.
- Experience influencing product strategy and cross-functional decision-making without direct roadmap ownership.
- Strong communication, facilitation, and stakeholder management skills with senior stakeholders.
- Proven ability to synthesize qualitative user feedback with quantitative business data to drive strategic recommendations.
- Experience leading cross-functional initiatives across Product, Engineering, and Growth Marketing teams
Preferred Qualifications
- Experience in consumer technology, fintech, marketplace, or high-growth digital businesses.
- Experience leading Voice of Customer, Product Operations, Customer Experience, or Customer Insights teams.
- Strong proficiency with SQL, business intelligence platforms, product analytics tools, and User Support technologies.
- Experience leveraging AI and automation to analyze user feedback and improve operational effectiveness.
What Success Looks Like:
Within your first 12 months, you will:
- Establish Customer Experience Insights as a trusted source of user intelligence for Product and cross-functional partners.
- Build a high-performing team with clear operating standards and scalable processes.
- Create a repeatable operating model that embeds user intelligence throughout the product lifecycle.
- Influence product roadmap decisions through evidence-based user recommendations.
- Develop leadership reporting that connects user experience improvements to measurable business outcomes.
- Reduce recurring user friction by identifying and supporting systemic product improvements.
- Build strong partnerships that position Support Operations as a strategic partner to Product rather than a downstream stakeholder.
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $123,378-$145,150. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401(k): Fetch will match your contributions dollar for dollar, up to 4% of your eligible pay.
- Benefits for humans and pets: We offer comprehensive medical, dental, and vision plans for everyone, including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue, and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break. (Holidays will vary for Canada-based roles)
- Robust Leave Policies: 14 weeks of fully paid parental leave for all employees, plus 6 additional weeks of paid childbirth recovery leave for birthing parents, and a flexible return-to-work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one-time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers, and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US for US-based roles. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Operations Data Manager
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
Operations teams sit on some of the richest data in the company. Every fraud decision, support interaction, partner implementation, and receipt review generates signals about how Fetch is performing and where users and internal teams run into friction. The challenge isn’t collecting that data, it’s making sure it consistently shapes operational decisions.
The Operations Data Manager leads the team that turns operational data into insight and action. Reporting to the SVP of Operations, this role leads Fetch’s centralized Operations Analytics team, partnering with leaders across Ad Operations, AI Operations, Platform Integrity, and User Support to define KPIs, build trusted reporting, and surface the trends and anomalies that drive strategy, prioritization, and process improvement.
This is more than a people-management role, it is an opportunity to shape how Operations uses data. You will set the team’s operating model, lead and develop a team of Operations Data Analysts, and build the standards and partnerships that make operational analytics a trusted input into decisions. Success is measured by the decisions your team influences, the operational friction your team helps eliminate, and the measurable business outcomes your work supports.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities:
Lead the Operations Analytics Capability
- Establish and evolve the team’s operating model, including intake, prioritization, and delivery rhythms across the core teams.
- Define team standards for analysis quality, KPI definitions, dashboard design, documentation, and knowledge management.
- Own intake and prioritization of analytics requests, balancing ad-hoc needs with longer-term strategic work and setting clear expectations with stakeholders.
- Build repeatable mechanisms that turn operational data into prioritized recommendations supported by measurable business impact.
Lead & Develop a High-Performing Team
- Hire, onboard, coach, and develop a team of Operations Data Analysts.
- Create clear goals, quality standards, and development plans for each analyst.
- Review the team’s SQL, analyses, and deliverables to ensure accuracy, clarity, and actionable recommendations.
- Foster a culture of curiosity, analytical rigor, accountability, and continuous improvement.
Partner with Operational Leaders
- Partner closely with Operations leaders to understand data needs, define and track KPIs, and design reporting solutions.
- Provide insights that inform operational strategy, process improvements, staffing and capacity planning, and day-to-day decision-making.
- Communicate findings, trends, and recommendations to cross-functional and senior stakeholders through clear visuals and compelling narratives.
- Stay hands-on where needed, contributing to complex analyses and work with new or unstructured data sources.
Ensure Trusted, Scalable Reporting
- Oversee dashboards and reporting in Hex, Tableau and Grafana, promoting self-service, consistent metric definitions, and early detection of anomalies.
- Work with engineering to ensure data quality and reliability, and to scope and prioritize automated data tables and pipelines.
- Maintain documentation and team workflows in Confluence, Jira, and Bitbucket so work is repeatable, transparent, and easy to hand off.
Measure Operational Outcomes
- Define success metrics that connect operational improvements to business outcomes.
- Evaluate whether process changes and initiatives delivered their intended results, and close the loop to improve future decisions.
Minimum Requirements:
- 3+ years of experience in Data Analytics, Business Intelligence, Operations Analytics, Strategy, Consulting, or a related field.
- 1+ years of experience leading, coaching, and developing analysts or other high-performing teams.
- Demonstrated success building team capabilities, standards, or operating models from concept to execution.
- Strong SQL skills, with the ability to extract, manipulate, and understand large datasets across multiple domains and to review and guide the work of others.
- Experience with Snowflake and familiarity with cloud-based data warehousing solutions.
- Experienced with HEX, Tableau or Grafana, with the ability to set standards for intuitive dashboards that communicate insights, enable self-service, and surface anomalies.
- Proven ability to synthesize ambiguous or unstructured data with business context to drive strategic recommendations.
- Strong communication, facilitation, and stakeholder management skills with senior stakeholders, including defining KPIs and reporting solutions.
- Ability to prioritize and manage multiple competing projects and requests, for yourself and for a team.
- Knowledge of the Atlassian suite, including Bitbucket, Confluence, and Jira.
Preferred Requirements:
- Experience in consumer technology, fintech, marketplace, or high-growth digital businesses.
- Experience leading analytics for fraud, customer support, or other operational functions.
- Experience creating automated data tables using dbt and Airflow, and building data pipelines and ETL processes.
- Experience using Python to generate insights.
- Experience leveraging AI and automation to improve insight generation and operational effectiveness.
What Success Looks Like:
Within your first 12 months, you will:
- Establish Operations data as a trusted source of insight for AdOps, AIOps, Platform Integrity and User Support.
- Build a high-performing team with clear operating standards, quality bar, and scalable processes.
- Create a repeatable intake and prioritization model that balances ad-hoc requests with strategic work.
- Align stakeholders on consistent KPI definitions and trusted, self-service dashboards.
- Partner with data engineering to improve data reliability and automate recurring reporting.
- Influence operational decisions with evidence-based recommendations tied to measurable outcomes.
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $135,044 to $158,875. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
Applicants must be currently authorized to work in the United States on a full-time basis without the need for current or future employer sponsorship.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401(k): Fetch will match your contributions dollar for dollar, up to 4% of your eligible pay.
- Benefits for humans and pets: We offer comprehensive medical, dental, and vision plans for everyone, including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue, and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break. (Holidays will vary for Canada-based roles)
- Robust Leave Policies: 14 weeks of fully paid parental leave for all employees, plus 6 additional weeks of paid childbirth recovery leave for birthing parents, and a flexible return-to-work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one-time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers, and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US for US-based roles. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Expanded Core
Senior Manager, User Analytics and Insights
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
As the Senior Manager of Shoppability Analytics within our Expanded Core organization, you will lead a As the Senior Manager of Shoppability Analytics within our Expanded Core organization, you will lead analytics across Fetch’s growing portfolio of commerce and shoppable experiences, including Shop, Card, Local Dining, and emerging strategic businesses.
Reporting to the Sr. Director of User Analytics & Insights, you will own the analytical roadmap, measurement strategy, and operating practices for the Shoppability domain. You will partner with General Managers and leaders across Product, Marketing, Finance, Engineering, and Analytics Engineering to shape priorities, evaluate investments, and improve customer and business outcomes.
This role combines people leadership, strategic partnership, and deep analytical judgment. You will develop analysts and senior individual contributors, delegate ownership of major workstreams, and build systems that enable the team to deliver rigorous, actionable insights at scale. You will remain close to high-impact analytical work while growing the team’s ability to make decisions and lead independently.
You will be accountable for analytics outcomes across multiple business objectives, including the quality of recommendations, their influence on decisions, and measurement of the resulting impact. In partnership with business leaders, you will connect near-term execution to longer-term opportunities for customer growth, engagement, and profitability.
Analytics Roadmap & Team Prioritization
- Own the analytical roadmap across Shoppability, translating organizational goals and emerging opportunities into prioritized business questions, measurable objectives, and coordinated workstreams.
- Proactively identify where analytics can influence product direction, commercial strategy, and investment decisions, including opportunities that extend across individual products.
- Structure ambiguous problems by defining options, assumptions, constraints, and decision criteria; guide teams toward clear recommendations and actions.
- Make prioritization and capacity trade-offs across the domain, align stakeholders on dependencies, and adjust plans as evidence and business needs evolve.
- Establish planning, KPI reviews, and follow-through practices that connect analytical work to decisions and measurable customer and business outcomes.
Business Performance Insights
- Lead analytical assessment of revenue, expense, margin, customer growth, activation, engagement, retention, and unit economics across the Shoppability portfolio.
- Partner with Finance and business leaders to define performance frameworks, inform forecasts, and develop business reviews that explain underlying drivers and recommended actions.
- Guide evaluation of new commercial opportunities, partnerships, product launches, and investments through scenario analysis, explicit assumptions, and clear articulation of risk and potential return.
- Influence trade-offs among customer growth, incentive investment, engagement, retention, and profitability, including how priorities in one product affect the broader portfolio.
- Identify material changes in performance, align partners on responses, and track whether resulting actions deliver the expected impact.
Product and Customer Analytics
- Own the analytical framework for understanding the customer journey across discovery, eligibility, onboarding, conversion, activation, repeat use, retention, and cross-product engagement.
- Partner with Product leaders to shape success metrics and roadmap priorities based on customer needs, funnel performance, commercial value, and growth opportunities.
- Guide segmentation and behavioral analyses that reveal differences in customer intent, value, engagement, and product needs.
- Identify opportunities to improve adoption, customer experience, personalization, and movement across Fetch experiences.
- Establish feedback loops that help teams assess implemented changes, refine assumptions, and apply learnings across products.
Experimentation and Measurement
- Own the application and evolution of experimentation and measurement practices within Shoppability, in partnership with broader analytics leadership.
- Guide hypothesis development, test design, power analysis, metric selection, and interpretation for high-impact Product and Marketing initiatives.
- Establish decision criteria for scaling, modifying, or discontinuing programs, incentives, features, and experiences.
- Resolve measurement challenges where randomized testing is impractical, selecting appropriate statistical or causal approaches and communicating their limitations.
- Balance rigor, speed, cost, and operational feasibility, and build reusable practices that make experimentation more effective across the domain.
Data, Reporting, and Analytical Infrastructure
- Establish reliable KPI definitions, dashboards, analytical datasets, and review practices that create a shared understanding of performance across Shoppability teams.
- Partner with Engineering and Analytics Engineering to prioritize instrumentation, data quality, business logic, and foundational data improvements based on business impact.
- Set standards for analytical quality, documentation, reproducibility, and communication; reduce manual work through reusable analytical approaches and automation.
- Define collaboration expectations, ownership, and dependencies across analytics and partner teams, holding workstream leads accountable for proactive communication.
- Resolve competing priorities through clear trade-offs and shared goals, bringing broader strategic or resource decisions to the Sr. Director with well-developed recommendations.
Team Leadership and Cross-Functional Influence
- Manage and develop analysts and senior individual contributors, with clear ownership of product areas, analytical workstreams, and stakeholder relationships.
- Coach senior team members to lead complex initiatives, mentor others, exercise sound judgment, and deliver outcomes with increasing independence.
- Hold team members accountable for analytical quality, business impact, stakeholder partnership, and delivery; equip workstream leads to strengthen the performance and development of others.
- Build consistent practices for hiring, onboarding, feedback, performance management, and career development that support sustainable team growth.
- Anticipate capability and staffing needs, recommend resourcing priorities, and build leadership capacity within the team.
- Create psychological safety and address systemic sources of overload, disengagement, or friction so the team can sustain strong performance.
Minimum Qualifications
- 8+ years of experience in analytics, product analytics, business analytics, customer insights, strategy, or a related field.
- 3+ years of people management experience, including developing senior analysts or analytical leads and delegating ownership of complex workstreams.
- Demonstrated ownership of analytics across multiple product areas or business objectives, with measurable influence on customer or commercial outcomes.
- Experience shaping analytical roadmaps, establishing operating practices, and aligning cross-functional stakeholders around priorities and trade-offs.
- Strong commercial judgment and experience analyzing revenue, expense, margin, growth, retention, incentive economics, or unit economics.
- Deep product analytics experience across funnels, activation, engagement, retention, segmentation, and roadmap measurement.
- Strong proficiency in SQL and experience setting standards for and reviewing complex analytical work.
- Hands-on expertise in experimentation, statistical analysis, and measurement, including judgment about when alternative methods are appropriate.
- Experience using Python or R for statistical analysis, automation, or modeling.
- Experience developing reliable dashboards, measurement frameworks, analytical datasets, and reusable approaches that improve team effectiveness.
- Ability to turn ambiguous questions into clear analytical strategies, communicate recommendations to senior leaders, and influence decisions without direct authority.
- Demonstrated ability to develop talent, manage performance, and build a collaborative, accountable team.
Preferred Qualifications
- Experience in e-commerce, retail, fintech, card products, loyalty, marketplaces, local commerce, or affiliate businesses.
- Experience analyzing incentives, promotional economics, partner economics, pricing, or customer rewards.
- Experience with predictive modeling, propensity modeling, lifetime value analysis, or causal inference.
- Familiarity with dbt, Git, GitHub, digital event instrumentation, and modern analytics engineering workflows.
- Experience using tools such as Hex, Tableau, Looker, or Grafana.
- Experience partnering with Finance or business leaders on forecasts, investment analyses, and business performance reviews.
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $162,484-191,158. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401(k): Fetch will match your contributions dollar for dollar, up to 4% of your eligible pay.
- Benefits for humans and pets: We offer comprehensive medical, dental, and vision plans for everyone, including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue, and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break. (Holidays will vary for Canada-based roles)
- Robust Leave Policies: 14 weeks of fully paid parental leave for all employees, plus 6 additional weeks of paid childbirth recovery leave for birthing parents, and a flexible return-to-work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one-time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers, and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US for US-based roles. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
People Experience
Senior Director, Benefits
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
We're hiring a Senior Director, Benefits to help shape a benefits strategy that influences company performance and how Fetch takes care of its people. Fetch is building a strong Total Rewards program and we need someone who can connect the dots into a system that reflects one philosophy rather than a collection of separate decisions.
This is a builder's job with a leader's scope. You'll sit at the table with Finance and Legal on structural cost and risk trade-offs, and act as a trusted advisor to Fetch's senior leaders during company planning. You'll be measured less on whether open enrollment went smoothly and more on whether the infrastructure you build improves the employee experience, while moving the business forward, as Fetch grows and changes.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities:
- Build the strategy, design, and financial oversight for Fetch’s multi-year benefits and wellness roadmap and the infrastructure behind it so the benefits experience supports growth in headcount and complexity.
- Lead Fetch's retirement program and fiduciary governance including plan design, plan sponsor obligations, and committee strategy with the requisite testing, filings, and annual audit.
- Provide strategic oversight of leave, disability, and accommodation programs including the escalation model for complex or high-risk cases
- Own the compliance control environment (ERISA, ACA, COBRA, HIPAA, Section 125, MHPAEA, state law) and stay ahead of the multi-state landscape a remote employer creates, leading the workstreams new-state expansion requires.
- Own vendor, broker, and carrier strategy: service model, build-versus-buy, concentration risk, and the standards your team holds partners to.
- Lead and develop a team and hold a high bar for work quality and ethics, not just output.
- Use workforce analytics like enrollment, utilization, claims, leave, and sentiment to direct investment and to catch early signals of cultural erosion.
- Protect Fetch’s credibility by building systems of transparency including clear documentation, accurate communication, and honest explanations when costs or plans change
- Build executive consensus on trade-offs cost versus coverage, speed versus governance, standardization versus local relevance with a defensible recommendation, not just options.
- Act as a thought partner to the VP, Total Rewards on compensation pressure-testing philosophy, structure, and cycle decisions and provide coverage on comp questions and escalations during planned absences
- Keep Total Rewards in lockstep with People Partners, Payroll, Finance, and Legal
Minimum Requirements:
- 12+ years of progressive benefits and total rewards experience, including meaningful ownership of program strategy and design, not solely administration.
- 5+ years of people leadership, including experience managing managers
- Deep U.S. expertise across healthcare and wellbeing, retirement, and leave and accommodations, including self-funded plan management, 401(k) fiduciary governance, and the regulatory landscape (ERISA, ACA, HIPAA, COBRA, Section 125, FMLA, ADA, multi-state leave) with the judgment to know when to bring in counsel.
- Analytical fluency: comfortable modeling program cost, utilization, and ROI, and translating claims and workforce data into recommendations that senior executives across People, Finance, and Legal can act on.
- Vendor and broker management depth, including RFPs, contract negotiation, and holding partners accountable to SLAs.
- Executive presence and clear, concise communication that is tailored to context and audience
- Experience in a high-growth, distributed, multi-state environment; supporting a remote workforce is a strong plus.
- Working fluency in compensation fundamentals including job architecture and leveling, salary structures and pay bands, market data sources and methodology, and how a pay philosophy translates into practice.
- Practical fluency with AI and automation tools, paired with sound judgment about confidential employee data, privacy, and where human oversight is non-negotiable.
- Bachelor's degree or equivalent experience. CEBS, CBP, or SHRM-SCP preferred.
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $208,986 - $245,866. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401(k): Fetch will match your contributions dollar for dollar, up to 4% of your eligible pay.
- Benefits for humans and pets: We offer comprehensive medical, dental, and vision plans for everyone, including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue, and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break. (Holidays will vary for Canada-based roles)
- Robust Leave Policies: 14 weeks of fully paid parental leave for all employees, plus 6 additional weeks of paid childbirth recovery leave for birthing parents, and a flexible return-to-work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one-time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers, and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US for US-based roles. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Marketing
B2B Events Marketing Manager
US - Remote | Hybrid
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
We're seeking an experienced Events Manager with 5+ years of event marketing experience to lead the planning and execution of some of Fetch's highest-profile events. This role goes beyond logistics. You'll be responsible for helping to develop event strategies that support executive engagement, brand awareness, customer relationships, and business growth. You'll collaborate across Marketing, Sales, GTM, Creative, and Executive Leadership to produce memorable experiences that reflect the Fetch brand.
This is a highly visible full-time role requiring strong project management, executive presence, creativity, and the ability to navigate cross-functional initiatives.
The Events Manager will lead planning and execution of Fetch's most impactful executive, proprietary, and internal events. This role will own the end-to-end experience for key third-party industry events—including CES, POSSIBLE while also assisting with the planning and execution of internal events such as the Fetch Sales Offsite and Live Rewarded Leadership Summit. In addition, this role will help oversee Fetch's proprietary event portfolio, including Fetch Fest and Fetch Supper Club, ensuring each experience strengthens client relationships, elevates the Fetch brand, and supports broader business objectives.
This is a remote position; however, preference is for candidates to be based in the Chicago area to facilitate access to our event material inventory and to collaborate in person when needed.
Role Responsibilities:
- Event strategy and objectives
- Executive experience and hospitality
- Sponsorship activation
- Budget management
- Vendor management
- Onsite execution
- Cross-functional coordination
- Post-event reporting and recommendations
Minimum Requirements:
- 5+ years of experience managing B2B marketing events, executive events, or experiential marketing programs.
- Experience managing high-profile third-party conferences and executive hospitality programs.
- Proven ability to manage multiple complex projects simultaneously.
- Strong understanding of event strategy, not just event execution.
- Exceptional organizational and project management skills.
- Experience managing $300,000+ event budgets
- Outstanding communication and stakeholder management skills.
- Willingness to travel approximately 20–30%, including multi-day event support.
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $98,707-$116,126 . Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401(k): Fetch will match your contributions dollar for dollar, up to 4% of your eligible pay.
- Benefits for humans and pets: We offer comprehensive medical, dental, and vision plans for everyone, including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue, and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break. (Holidays will vary for Canada-based roles)
- Robust Leave Policies: 14 weeks of fully paid parental leave for all employees, plus 6 additional weeks of paid childbirth recovery leave for birthing parents, and a flexible return-to-work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one-time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers, and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US for US-based roles. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote | Hybrid
Senior Director, B2B Marketing
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
Fetch is seeking a senior B2B marketing leader to lead our B2B Marketing function and shape how Fetch goes to market with brands, agencies, retailers, restaurants and other commercial partners. This leader will build the strategy and programs that create demand for Fetch, strengthen our position in the market and help turn partner interest into commercial growth.
Reporting to the VP, Brand Experience, this leader will oversee three core areas: Content & Vertical Marketing, Events & Experiences, and Demand Generation & SMB. Together, these capabilities will establish how Fetch tells its story, engage priority industries and audiences, and build a scalable marketing engine that supports the partner journey from awareness through conversion.
This is both a strategic leadership and functional-building role. Working closely with Sales, Commercialization, Product Marketing, Marketing Intelligence, Corporate Communications and Brand, the Senior Director will set the direction for B2B Marketing, determine where to invest and build a high-performing team that connects differentiated positioning, compelling content and integrated marketing programs to commercial outcomes.
Content & Vertical Marketing
- Continue to evolve Fetch's B2B positioning and narrative in partnership with the core team, translating our products, proprietary data, capabilities and competitive differentiation into compelling stories for brands, agencies and commercial partners.
- Expand a vertical marketing strategy across priority industries, audiences and growth opportunities, developing differentiated positioning, go-to-market approaches and integrated programs tailored to each vertical.
- Own the strategy B2B content and thought leadership, including Fetch Finds, industry perspectives, category narratives, case studies and proprietary insight-driven storytelling.
- Partner with Marketing Intelligence to transform first-party behavioral data, audience research and market intelligence into differentiated content, commercial narratives and actionable insights for priority industries.
- Develop scalable sales enablement, messaging frameworks and marketing collateral that help commercial teams articulate Fetch's value across audiences, verticals and stages of the partner journey.
- Partner with Corporate Communications on industry thought leadership, executive visibility and external narratives that strengthen Fetch's credibility and position in the market.
Events & Experiences
- Help expand Fetch's events and experiences strategy in partnership with the core team, determining where and how Fetch should show up to build awareness, deepen partner relationships and create commercial opportunities.
- Provide oversight across the strategy and investment of Fetch-owned experiences, priority industry conferences, executive gatherings and partner activations.
- Develop distinctive experiences that bring Fetch's platform, products, data and partner value proposition to life in memorable and commercially meaningful ways.
- Identify opportunities for integrated B2B2C experiences and co-marketing programs that connect Fetch's consumer audience, brand partners and commercial priorities.
- Establish clear objectives and measurement frameworks that connect event investment to audience engagement, relationship development, qualified demand and commercial impact.
Demand Generation & SMB
- Progress B2B demand generation strategy and programs in partnership with the core team, building scalable approaches to reach, engage, nurture and convert priority partner audiences.
- Lead demand generation for emerging growth areas, including SMB and Fetch Ads Manager, establishing repeatable acquisition, engagement and conversion programs that support commercial expansion.
- Define B2B media strategy and investment priorities across paid, owned and partner channels, optimizing spend based on audience opportunity, funnel performance and expected business impact.
- Partner with Sales and Commercialization to strengthen lead management, nurturing, funnel conversion and the connection between marketing activity and pipeline outcomes.
- Establish performance frameworks, KPIs and operating rhythms that connect marketing investment to qualified demand, pipeline contribution and commercial growth.
- Continuously identify opportunities to improve marketing efficiency, audience targeting, conversion and scalability through experimentation, automation and emerging technologies.
B2B Strategy & Organizational Leadership
- Set the multi-quarter strategy, investment priorities and operating model for B2B Marketing, aligning resources to Fetch's commercial growth objectives.
- Lead and develop a high-performing B2B Marketing team, establishing clear accountability, developing senior talent and creating leverage through strong functional leadership.
- Build repeatable processes, planning frameworks and operating mechanisms that improve collaboration, execution quality and performance across the function.
- Advise senior Marketing and commercial leaders on market opportunities, partner needs, competitive dynamics and strategic investment trade-offs.
- Partner across Brand Experience, Sales, Commercialization, Product and adjacent functions to align priorities, resolve dependencies and ensure B2B Marketing delivers measurable business impact.
Success Will Look Like
- Fetch has a clear, differentiated B2B narrative and vertical-specific positioning that helps priority partners understand our value and why they should work with us.
- Content and thought leadership, including Fetch Finds, establish Fetch as a credible voice in commerce, advertising and consumer behavior while strengthening partner engagement and commercial conversations.
- Fetch has a focused, measurable events strategy that builds industry relevance, deepens relationships and contributes to commercial opportunities.
- Demand generation and SMB marketing operate as scalable growth engines, connecting marketing investment to qualified demand, pipeline and commercial outcomes.
- Sales and Commercialization teams have the content, insights, proof points and marketing programs needed to engage and convert priority audiences.
- B2B Marketing operates as a cohesive, high-performing function with clear priorities, strong leadership, repeatable systems and measurable business impact.
Qualifications
- Proven senior B2B marketing leader with 12+ years of progressive experience, including leadership of a meaningful marketing function or portfolio within technology, advertising, commerce or an adjacent industry.
- Deep understanding of the CPG, retail, advertising and/or commerce landscape and how brands, agencies and businesses evaluate and purchase marketing solutions.
- Demonstrated experience developing B2B positioning, vertical marketing strategies, thought leadership and content programs that strengthen market differentiation and commercial growth.
- Proven ability to build integrated demand generation programs and connect marketing investment to qualified demand, pipeline and measurable business outcomes.
- Experience leading event and experiential marketing strategies that balance brand building, industry relevance, relationship development and demand generation.
- Experience translating proprietary data, audience insights and complex product capabilities into compelling commercial narratives, content and sales enablement.
- Strong business judgment with experience prioritizing investments, managing budgets and making strategic trade-offs across multiple marketing disciplines.
- Proven ability to build and lead high-performing teams, develop senior talent and establish scalable organizational capabilities.
- Strong executive and client-level communication skills, with the ability to influence senior stakeholders and build alignment across complex organizations.
- Comfortable operating in ambiguity, balancing long-term strategic direction with the operational rigor required to deliver measurable results.
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $202,319-$238,022. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
Applicants must be currently authorized to work in the United States on a full-time basis without the need for current or future employer sponsorship.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401(k): Fetch will match your contributions dollar for dollar, up to 4% of your eligible pay.
- Benefits for humans and pets: We offer comprehensive medical, dental, and vision plans for everyone, including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue, and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break. (Holidays will vary for Canada-based roles)
- Robust Leave Policies: 14 weeks of fully paid parental leave for all employees, plus 6 additional weeks of paid childbirth recovery leave for birthing parents, and a flexible return-to-work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one-time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers, and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US for US-based roles. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Senior Director, Marketing Intelligence
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
As Fetch continues to scale across its consumer and partner businesses, one of our greatest advantages is our ability to understand people, markets, and culture through a combination of proprietary data and external intelligence. The Senior Director, Marketing Intelligence will lead the function responsible for turning that understanding into a durable competitive advantage for Fetch.
This leader will set the vision, strategy, and operating model for Marketing Intelligence, connecting audience research, segmentation, voice of consumer, proprietary behavioral data, third-party research, and social and cultural intelligence. Working across Brand, Consumer Marketing, Product Marketing, Growth, B2B Marketing, and The Rewards Lab, this role will help determine who we should reach, where opportunities exist, what messages will resonate, and how intelligence should shape marketing strategy and investment.
This is more than a traditional research role. The Senior Director will build a strategic intelligence capability that anticipates emerging opportunities, challenges assumptions, and translates complex data into actionable recommendations. They will establish the team, tools, partnerships, and systems that embed intelligence into how Marketing plans, prioritizes, and makes decisions.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities:
Marketing Intelligence Strategy & Audience Understanding
- Set the multi-year vision and strategy for Marketing Intelligence, defining how the capability evolves to support Fetch's consumer, partner, and broader business priorities.
- Establish a shared framework for understanding Fetch's audiences, including segmentation, personas, voice of consumer, behavioral intelligence, market sizing, and emerging audience opportunities.
- Direct the integration of proprietary first-party behavioral data, third-party research, qualitative insights, social intelligence, and cultural and competitive signals to develop a differentiated understanding of consumers and markets.
- Build a comprehensive understanding of current, prospective, and expansion audiences, identifying their motivations, needs, perceptions, behaviors, and opportunities for Fetch.
- Proactively identify emerging consumer behaviors, cultural shifts, market dynamics, and competitive opportunities, distinguishing meaningful long-term trends from short-term signals.
- Determine the research methodologies, data sources, technology, AI-enabled tools, and external partnerships needed to support Marketing's evolving intelligence needs.
Strategic Marketing Intelligence & Data Storytelling
- Serve as a strategic advisor to senior Marketing and cross-functional leaders, translating intelligence into recommendations that shape audience prioritization, positioning, campaign strategy, growth initiatives, and marketing investment.
- Partner across Brand, Consumer Marketing, Product Marketing, Growth, B2B Marketing, and The Rewards Lab to embed audience and market intelligence into strategic planning, creative briefs, seasonal initiatives, and go-to-market decisions.
- Establish Fetch's proprietary behavioral data as a differentiated intelligence asset, uncovering human truths, consumer trends, and market opportunities that strengthen marketing strategy and storytelling.
- Develop compelling insight platforms, audience narratives, and evidence-based recommendations that inform consumer campaigns, product marketing, growth strategies, and partner-facing initiatives.
- Identify emerging audience, category, and market opportunities, partnering with B2B Marketing to provide the intelligence that fuels vertical strategies, Fetch Finds, thought leadership, and partner-facing programs.
- Advise leadership on strategic trade-offs across audiences, markets, initiatives, and investments, clearly articulating opportunities, risks, and the business implications of different choices.
- Anticipate strategic questions the organization is not yet asking and proactively surface intelligence that could meaningfully influence Fetch's direction.
Organizational & Functional Leadership
- Design and scale the Marketing Intelligence function, establishing the organizational structure, capabilities, priorities, and accountability needed to support Fetch's long-term growth.
- Build and develop a high-performing team, beginning with Social Intelligence and expanding capabilities across audience research, consumer insights, market intelligence, and related disciplines as business needs evolve.
- Establish clear collaboration models with UXR, Analytics, and other research and data teams, integrating existing expertise without duplicating functional ownership.
- Determine resource allocation across internal talent, external research partners, syndicated data, technology, and AI-enabled capabilities based on business value and strategic importance.
- Build repeatable frameworks, operating rhythms, and decision-making mechanisms that make intelligence a consistent input into Marketing planning and execution.
- Develop senior talent and future leaders, creating clear ownership, accountability, and the ability for the function to scale beyond individual execution.
- Establish measures of success that demonstrate how Marketing Intelligence influences decisions, improves investment quality, and creates measurable business value.
What Success Looks Like:
- Marketing Intelligence becomes a trusted strategic capability that materially influences decisions across Brand Experience and Growth.
- Fetch establishes a differentiated, continually evolving understanding of its audiences, consumers, markets, competitors, and cultural environment.
- Audience segmentation, personas, voice of consumer, and market intelligence become foundational inputs into marketing strategy, campaign development, and growth planning.
- Proprietary behavioral data and external intelligence fuel stronger consumer marketing, product positioning, and partner-facing narratives.
- Intelligence meaningfully influences audience priorities, positioning, campaign direction, investment decisions, and emerging growth opportunities.
- The organization proactively identifies market and cultural shifts early enough for Fetch to act on meaningful opportunities and risks.
- Marketing Intelligence scales through strong leadership, repeatable systems, clear accountability, and effective cross-functional partnerships.
Qualifications:
- 12+ years of progressive experience in marketing intelligence, consumer insights, audience strategy, market research, strategic planning, analytics, or related disciplines, including significant functional leadership experience.
- Demonstrated success building, leading, and scaling an insights, intelligence, audience research, or related function.
- Deep expertise in audience segmentation, personas, voice of consumer, market research, behavioral intelligence, and translating research into marketing strategy.
- Proven ability to synthesize proprietary first-party data, third-party research, qualitative insights, and cultural and market signals into strategic recommendations.
- Experience influencing senior and executive leaders, shaping consequential marketing decisions, and advising on complex business trade-offs.
- Strong ability to turn complex research and data into compelling strategic narratives, presentations, and recommendations that influence action.
- Experience defining multi-year functional strategies, prioritizing investments, and building scalable research capabilities and operating models.
- Demonstrated success developing high-performing teams, mentoring senior talent, and creating organizational leverage through others.
- Experience partnering across Brand, Consumer Marketing, Product Marketing, Growth, and B2B or Partner Marketing.
- Strong judgment, executive communication, and ability to navigate ambiguity, competing priorities, and incomplete information
- Deep curiosity about people, culture, markets, brands, technology, and the forces shaping consumer behavior and business growth.
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $245,076-$288,325 Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401(k): Fetch will match your contributions dollar for dollar, up to 4% of your eligible pay.
- Benefits for humans and pets: We offer comprehensive medical, dental, and vision plans for everyone, including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue, and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break. (Holidays will vary for Canada-based roles)
- Robust Leave Policies: 14 weeks of fully paid parental leave for all employees, plus 6 additional weeks of paid childbirth recovery leave for birthing parents, and a flexible return-to-work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one-time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers, and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US for US-based roles. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Enterprise Strat and Ops
Analytics Lead
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
As an Analytics Lead within the Analytics, Insights, & Measurement (AIM) team at Fetch, you will be instrumental in driving analytic support and insights across the Food and Beverage vertical. Reporting to a Senior Director, Analytics, Insights, and Measurement, you will leverage your extensive knowledge of CPG Insights, and client support to take ownership of analytic processes and become the go-to Analytics contact for Sales counterparts.
Scope of Responsibilities:
Analytic Leadership:
- Take ownership as the DRI (Directly Responsible Individual) for all partners within a designated sub-vertical.
- Act as the primary Analytics contact for Sales managers, requiring little oversight from the Analytics Director and Senior Director.
- Support your team and effectively manage the capacity of your peers to ensure deadlines are met and projects are properly prioritized.
Client Support and Insights:
- Utilize extensive knowledge of Fetch's offerings to impact partner performance positively.
- Independently manage senior-level partner questions, demonstrating a high level of expertise in CPG data and insights.
- Lead analytic engagement during client calls, showcasing experience in client interaction, objection handling, and problem resolution.
Data Manipulation and Storytelling:
- Manipulate data effectively using SQL, ensuring accurate and insightful analysis.
- Craft compelling narratives and insights, effectively communicating analytic findings to both technical and non-technical stakeholders in a way that leads to clear recommendations and proposed next steps.
Influence and Representation:
- Influence Sales verticals to run campaigns better suited to hitting partner KPIs, driving strategic alignment.
- Collaborate in crafting narratives for Quarterly Business Reviews (QBRs), providing valuable insights into Fetch performance.
Qualifications:
- 5+ years experience in CPG insights, and client support.
- Proven experience leading and managing analytic engagements with sales teams.
- Strong SQL skills for data manipulation and analysis.
- Exceptional storytelling abilities.
- Strategic thinking with the ability to independently manage senior-level inquiries.
- Experience representing analytics teams in cross-functional settings.
- Experience automating insights via AI enabled tools
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $118,238-$139,103. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At this time, Fetch is not able to offer visa sponsorship, including H-1B transfers, for this position. Candidates must be legally authorized to work in the United States without current or future sponsorship requirements.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401(k): Fetch will match your contributions dollar for dollar, up to 4% of your eligible pay.
- Benefits for humans and pets: We offer comprehensive medical, dental, and vision plans for everyone, including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue, and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break. (Holidays will vary for Canada-based roles)
- Robust Leave Policies: 14 weeks of fully paid parental leave for all employees, plus 6 additional weeks of paid childbirth recovery leave for birthing parents, and a flexible return-to-work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one-time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers, and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US for US-based roles. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Ad Operations Coordinator
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
As Fetch continues to expand its growing partner base, the Ad Operations team plays a critical role in ensuring brands are onboarded, executed, and scaled seamlessly within the Fetch app. Millions of shoppers rely on Fetch to earn rewards every day, and the quality of our campaign operations directly impacts shopper trust, partner performance, and platform scalability.
As an Ad Operations Coordinator, you operate at the intersection of partners, technology, and operations. You are responsible for how brands come to life in the app—from campaign configuration and product catalogs to point attribution and redemption logic. This role is ideal for someone who thrives in fast‑moving environments, collaborating cross-functionally, takes ownership of complex workflows, and wants to build a deep understanding of how a scaled marketplace product works from both a business and technical perspective.
The Ad Operations team is the connective tissue that keeps Fetch running smoothly. In this role, you’ll gain deep exposure to how a scaled consumer app, partner ecosystem, and operational engine work together—while making a real impact on how millions of users save money every day.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities:
- Own end‑to‑end execution of brand campaigns, ensuring accuracy, timeliness, and adherence to Fetch standards
- Configure campaigns, partner assets, and product catalogs to ensure a seamless user experience
- Manage multiple concurrent workstreams, balancing priorities across internal teams and client timelines
- Partner closely with Account Managers to support client goals and optimize campaign performance
- Translate promotion specifications into clear, actionable inputs for technical and operational teams
- Track progress against milestones and deadlines, proactively communicating risks, blockers, and updates
- Identify opportunities to improve processes, tooling, and documentation as Fetch scales
- Experiment with AI tools, automation, and new workflows to improve efficiency, accuracy, and scalability of Ad Operations processes
- Act as a subject‑matter expert on “How Fetch Works,” advising internal teams on the best solutions for partner and product initiatives
- Contribute to cross‑functional projects that enhance partner experience, user experience, and internal efficiency
Minimum Requirements:
- Bachelor’s degree or equivalent practical experience
- 1+ years of experience in operations, client support, project coordination, or a related role
- Strong proficiency in Excel or Google Sheets, including comfort working with large datasets
- Excellent written, verbal, and time‑management skills
- Ability to work effectively in a fast‑paced, scaling environment
Preferred Requirements:
- Experience supporting client‑facing teams or managing external deliverables
- Experience translating business requirements into technical or operational inputs
- Familiarity with marketplace, ad tech, promotions, or consumer app environments
- Experience in identifying and improving operational processes
- Experience using AI tools, automation, or scripting to streamline workflows, improve accuracy, or reduce manual effort
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $58,000 - $64,000. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401(k): Fetch will match your contributions dollar for dollar, up to 4% of your eligible pay.
- Benefits for humans and pets: We offer comprehensive medical, dental, and vision plans for everyone, including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue, and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break. (Holidays will vary for Canada-based roles)
- Robust Leave Policies: 14 weeks of fully paid parental leave for all employees, plus 6 additional weeks of paid childbirth recovery leave for birthing parents, and a flexible return-to-work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one-time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers, and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US for US-based roles. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Executive
Senior Manager, PR & Communications
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
Help us tell one of the most compelling stories at the intersection of consumers, technology, and advertising.
Fetch is changing the way consumers engage with brands and the way brands build relationships with consumers. Each day, millions of consumers use the Fetch app to live rewarded, shopping, playing mobile games, working out and more.
As technology, AI, commerce, and media converge, Fetch is uniquely positioned to help define what comes next. We have an extraordinary consumer audience, a differentiated view into real-world purchasing behavior, and a technology platform that connects consumer engagement to measurable business outcomes. Now we need a storyteller who can help the world understand why that matters.
We’re looking for a Senior Manager of PR & Communications who knows how to find the big story, shape the narrative, and land the headline. Someone who can turn a product innovation into a technology story, consumer behavior into a cultural conversation, and a business milestone into a reason for the industry to pay attention. This isn’t a role for someone who wants to simply manage a press calendar, distribute announcements, or wait for news to happen.
We want someone who creates opportunities. Someone with exceptional editorial instincts, a genuine curiosity about technology and consumer behavior, and the ambition to help build one of the most compelling brands in technology. If you love finding the story nobody else sees, know what makes a journalist lean forward, and get a genuine rush from landing a headline that moves the conversation, we should talk.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities:
Own the Story. Shape the Narrative.
- Develop and execute compelling external narratives that support Fetch’s broader communications strategy, highlighting the intersection of consumer engagement, technology, AI, and commerce.
- Find the big ideas and unexpected angles that elevate Fetch beyond the traditional rewards and loyalty conversation.
- Identify and execute high-impact media and thought leadership opportunities that elevate Fetch and its leaders in relevant conversations about consumer engagement, technology, and media.
- Bring and build relationships with influential journalists, editors and producers across consumer, technology, business and retail media.
- Move quickly to capitalize on breaking news, emerging trends, cultural moments, and industry conversations.
- Own the planning, execution, and measurement of priority earned media initiatives, establishing clear objectives, evaluating coverage quality and audience reach, and using performance insights to refine communications approaches and improve results.
Put Technology & Innovation at the Center of the Conversation.
- Lead the development and execution of PR initiatives that showcase Fetch’s technology and innovation, partnering with Product, Engineering, Data, and executive stakeholders to translate key developments into compelling external stories.
- Translate developments in AI, personalization and consumer intelligence into compelling, accessible narratives.
- Develop and execute thought leadership initiatives that highlight Fetch’s innovation in consumer engagement and commerce, securing opportunities that strengthen brand credibility and industry visibility.
Make Fetch a Consumer Brand People Talk About.
- Turn Fetch’s unique understanding of shopping and consumer behavior into insights that spark national conversations. Lean into what it means to “live rewarded” every day.
- Partner with Marketing and Product to amplify launches, partnerships, campaigns, and cultural moments.
- Develop earned media stories and communications initiatives that reinforce Fetch’s consumer value proposition and strengthen awareness of its rewards platform.
What You’ll Bring
First and foremost, you’re a killer storyteller with exceptional news judgment. You understand what makes a story interesting, why a journalist would care, and how to turn a good idea into a great headline. And you move at the speed of the news cycle.
Beyond that, we’re looking for:
- 8+ years of experience in public relations or communications, ideally with a high-growth consumer technology company, disruptive brand, or agency representing ambitious technology businesses.
- A track record of landing meaningful earned media. You’ve secured coverage that made a difference, and you can explain the strategy and creativity behind it.
- An instinct for the intersection of technology, business, and culture. You’re genuinely curious about AI, consumer behavior, commerce, media, and the technologies changing how people and brands interact.
- Strong relationships and credibility with consumer journalists. You know how newsrooms work, understand what reporters need, and have earned the trust of people who shape the conversation.
- The ability to make complex ideas simple and compelling. You can sit down with an engineer, product leader, or data scientist and walk away with a story that belongs in a major publication.
- A proactive, entrepreneurial mindset. You don’t need someone to hand you a story. You go find it, build it, and make it happen.
- Exceptional writing skills. You know how to craft a headline, sharpen a pitch, develop a narrative, and make every word count.
- Comfort with speed, ambiguity, and ambition. You thrive in environments where things move quickly, priorities evolve, and the best ideas can come from anywhere.
- Strong strategic instincts and the confidence to use them. You’re willing to challenge an idea, offer a better one, and push for work that makes a real impact.
Why Fetch?
Because the most interesting stories are the ones that haven’t been told yet. Fetch sits at the intersection of some of the biggest shifts in technology, media, and consumer behavior. We have the scale, data, technology, and ambition to play a meaningful role in shaping what comes next.
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $151,131-177,801. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401(k): Fetch will match your contributions dollar for dollar, up to 4% of your eligible pay.
- Benefits for humans and pets: We offer comprehensive medical, dental, and vision plans for everyone, including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue, and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break. (Holidays will vary for Canada-based roles)
- Robust Leave Policies: 14 weeks of fully paid parental leave for all employees, plus 6 additional weeks of paid childbirth recovery leave for birthing parents, and a flexible return-to-work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one-time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers, and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US for US-based roles. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote