Let's Go Places Together
Millions of people decide where to shop and what to buy with the Fetch app. We delight our users with their favorite rewards and power our partner brands with unparalleled consumer insights.
Want to help us continue transforming the world of shopping? Apply for an open position today. Also, learn more: Fetch Recruitment Scam Warning.
Open Positions
Technology
Senior Android Engineer I
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
Meet Fetch Engineering:
At Fetch, engineering is driven by curiosity, ownership, and a bias toward action. We operate in complex problem spaces where the right answer is not always clear, and success depends on adaptability, critical thinking, and informed decision-making. Our engineers are comfortable navigating ambiguity, understanding tradeoffs, gathering context, and turning uncertainty into progress while maintaining high technical standards.
Engineers at Fetch take pride in building reliable, scalable systems that serve millions of users. You will contribute directly to the codebase, collaborate closely with cross-functional partners, and help shape best practices that elevate the quality of our work. We foster a culture of mentorship and collaboration, where engineers grow by learning from one another and holding a high bar for quality, reliability, and impact.
About the Role
We’re hiring an Android Engineer to join our mobile team, focused on enhancing the experience within our third-party rewards and shoppability domains. This critical part of the Fetch app helps millions of users browse and activate rewards from external partners, discover shoppable products tailored to their preferences, and plan purchases that reliably earn Fetch points through attribution. By making it easier for users to find and activate relevant offers, your work will help them engage with partners and maximize their rewards.
You’ll be working at the intersection of e-commerce, marketing technology, and attribution, building Android experiences that are fast, intuitive, and seamlessly integrated into the broader Fetch ecosystem.
You’ll be part of a cutting-edge Android team operating on a modern, 150+ module architecture built with the latest Android best practices. Our stack includes Kotlin 2.X, 95% Jetpack Compose UI, MVVM with Hilt for dependency injection, and tooling like Gradle convention plugins, KSP, and Room. We optimize build performance with remote caches and CI pipelines powered by Bitrise.
What You’ll Do
- Own and deliver Android features that power rewards discovery and shoppable content, from browsing and saving offers to linking purchases back to Fetch.
- Integrate with partner APIs and marketing tech systems, ensuring rewards attribution is accurate and reliable.
- Optimize shoppability flows for performance and ease of use, reducing friction from product discovery through to purchase planning.
- Collaborate with product and design to ensure users can quickly find and activate offers most relevant to them.
- Monitor and improve engagement metrics, helping the team track how features drive user adoption and rewards redemption.
- Work across backend, data, and marketing tech teams to bring new partner integrations and e-commerce capabilities into the app.
Minimum Qualifications
- 5 years of hands-on experience developing and releasing Android applications.
- Strong command of Android fundamentals and modern tools/libraries (Kotlin, Jetpack, Coroutines, Compose).
- Demonstrated experience with unit testing and UI testing frameworks (JUnit, Espresso, Compose Testing), with a focus on delivering reliable, maintainable code.
- Experience with dependency injection frameworks (Hilt, Dagger, or similar).
- Hands-on experience with Room or equivalent local persistence solutions.
- Exposure to and ability to contribute to architecture, modularization, and component design in a large codebase.
- Demonstrated success working within cross-functional teams to ship impactful, user-focused features.
- Strong skills in debugging, profiling, and performance tuning.
- Effective communicator with experience aligning technical work with product goals.
- A collaborative mindset; experience working with team-based development is essential.
- Comfort navigating ambiguity, proposing paths forward, and driving toward outcomes.
- An AI-forward mentality to explore and apply the latest tools that improve engineering efficiency.
Nice-to-Haves
- Experience working in large, multi-module codebases with scalable architectures.
- Familiarity with build tooling (Gradle convention plugins, KSP) or contributing to CI/CD pipelines (Bitrise or similar).
- Background building mobile features in rewards, e-commerce, or marketing attribution domains.
- Familiarity with geospatial or mapping functionality in mobile apps.
- Generalist engineering experience, including backend or cross-platform development.
- Engagement in open-source ecosystems or collaborative development communities.
This is a full-time role available remotely in the United States or from one of our Fetch offices.
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is [$162,198 - $190,821]. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Android Engineer II
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
Meet Fetch Engineering
At Fetch, engineering is grounded in ownership, agility, and purposeful innovation. Our engineers thrive in complexity, navigating ambiguity with curiosity, data, and critical thinking. We foster a culture where high technical standards, practical decision-making, and cross-functional collaboration drive tangible impact. You’ll join a team of builders who empower one another to push boundaries and grow continuously. While Fetch may not be the ideal environment for everyone, it’s a rewarding place for those energized by challenging systems, evolving products, and solving problems that matter at scale.
About the Role
We are looking for an Android Software Engineer to help build and maintain a world-class mobile experience for Fetch. In this role, you will work directly with our backend services and external partners to deliver high-quality, engaging gameplay and rewards features. You’ll collaborate on a small, cross-functional team that may include other engineers, a designer, product manager, data scientist, and other roles. Success in this role requires the ability to tackle complex technical challenges and design and develop polished, user-centric solutions that delight our users.
You’ll be part of a cutting-edge Android team operating on a modern, 150+ module architecture built with the latest Android best practices. Our stack includes Kotlin 2.X, 95% Jetpack Compose UI, MVVM with Hilt for dependency injection, and tooling like Gradle convention plugins, KSP, and Room. We optimize build performance with remote caches and CI pipelines powered by Bitrise.
What You’ll Do
- Build and maintain Android features that support Fetch Play gameplay and rewards, collaborating with backend teams and partners to create high-quality user experiences.
- Integrate with partner APIs and marketing tech systems, ensuring rewards attribution is accurate and reliable.
- Optimize shoppability flows for performance and ease of use, reducing friction from product discovery through to purchase planning.
- Collaborate with product and design to ensure users can quickly find and activate offers most relevant to them.
- Monitor and improve engagement metrics, helping the team track how features drive user adoption and rewards redemption.
- Work across backend, data, and marketing tech teams to bring new partner integrations and e-commerce capabilities into the app.
Minimum Qualifications
- 2+ years of hands-on experience developing and releasing Android applications.
- Strong command of Android fundamentals and modern tools/libraries (Kotlin, Jetpack, Coroutines, Compose).
- Demonstrated experience with unit testing and UI testing frameworks (JUnit, Espresso, Compose Testing), with a focus on delivering reliable, maintainable code.
- Experience with dependency injection frameworks (Hilt, Dagger, or similar).
- Hands-on experience with Room or equivalent local persistence solutions.
- Exposure to and ability to contribute to architecture, modularization, and component design in a large codebase.
- Demonstrated success working within cross-functional teams to ship impactful, user-focused features.
- Strong skills in debugging, profiling, and performance tuning.
- Effective communicator with experience aligning technical work with product goals.
- A collaborative mindset; experience working with team-based development is essential.
- Comfort navigating ambiguity, proposing paths forward, and driving toward outcomes.
- An AI-forward mentality to explore and apply the latest tools that improve engineering efficiency.
Nice-to-Haves
- Experience working in large, multi-module codebases with scalable architectures.
- Familiarity with build tooling (Gradle convention plugins, KSP) or contributing to CI/CD pipelines (Bitrise or similar).
- Background building mobile features in rewards, e-commerce, or marketing attribution domains.
- Familiarity with geospatial or mapping functionality in mobile apps.
- Generalist engineering experience, including backend or cross-platform development.
- Engagement in open-source ecosystems or collaborative development communities.
This is a full-time role available remotely in the United States or from one of our Fetch offices.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Staff Machine Learning Engineer
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
What we’re building and why we’re building it
About the Role
Fetch is building the future of personalized consumer experiences. We’re looking for a Staff Machine Learning Engineer to serve as the technical lead for a high-impact ML team focused on personalization, relevance, and ranking.
In this role, you will own the technical direction and execution for your team’s ML systems - driving high-quality architecture, guiding implementation, and ensuring models and infrastructure operate reliably at scale. You’ll partner closely with product and cross-functional stakeholders while remaining deeply hands-on in design and development.
Role Responsibilities
- Serve as the technical lead for a single ML-focused team, setting direction and raising the bar on engineering quality and system design.
- Design, build, and scale ML systems supporting personalization, ranking, search, or ad-related use cases.
- Own end-to-end architecture for your team’s services, including model training, evaluation, deployment, and serving.
- Drive clarity in ambiguous problem spaces, translating product needs into scalable technical solutions.
- Lead design reviews and ensure thoughtful tradeoffs around latency, reliability, experimentation, and maintainability.
- Partner closely with product, data, and engineering stakeholders to deliver measurable business impact.
- Mentor engineers through hands-on technical guidance, feedback, and example.
- Use AI tools to accelerate development and improve system design, including:
- Prototyping and validating ideas with LLM tools.
- Leveraging AI for code iteration and experimentation.
- Using AI assistants for architecture diagramming and design validation.
- Exploring LLM-powered features where appropriate.
Minimum Requirements
- 12+ years of industry experience in machine learning or software engineering, with demonstrated ownership of production ML systems operating at scale.
- Proven experience building and scaling ML systems in personalization, relevance, search, or ad tech domains.
- Strong hands-on expertise in distributed systems, data pipelines, and ML infrastructure.
- Experience deploying ML models into production and operating them at consumer scale.
- Demonstrated ownership of complex technical initiatives within a team.
- Strong systems design skills with the ability to clearly articulate tradeoffs and implementation decisions.
- Experience mentoring engineers and influencing technical standards within a team.
- Ability to operate effectively in ambiguous environments and drive projects to completion.
- Bachelor’s degree in Computer Science, Engineering, or a related technical field.
Preferred Requirements
- Familiarity with LLMs and their application in personalization, feature generation, or search.
- Experience with real-time or streaming ML systems.
- Exposure to experimentation frameworks (A/B testing) and model performance measurement.
- Experience bridging model development with real-time serving systems.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Compensation: At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Principal Software Engineer, Consumer Experience
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
Meet Fetch Engineering
At Fetch, engineering is driven by curiosity, ownership, and a bias toward action. We operate in complex problem spaces where the right answer is not always clear, and success depends on adaptability, critical thinking, and informed decision-making. Our engineers are comfortable navigating ambiguity, understanding tradeoffs, gathering context, and turning uncertainty into progress while maintaining high technical standards.
Engineers at Fetch take pride in building reliable, scalable systems that serve millions of users. You will contribute directly to the codebase, collaborate closely with cross-functional partners, and help shape best practices that elevate the quality of our work. We foster a culture of mentorship and collaboration, where engineers grow by learning from one another and holding a high bar for quality, reliability, and impact.
About the Role:
Fetch is entering a pivotal phase where user lifecycle growth is the company's north star for 2026. Consumer Experience spans the systems and product surfaces that shape how millions of people discover, adopt, and stay with Fetch: personalization, notifications, recommendations, experimentation, onboarding, monetization, loyalty, and the growth surfaces that connect them. These surfaces cut across multiple teams and orgs, and the technical decisions made here compound into company-level outcomes.
As a Principal Software Engineer on Consumer Experience, you will own the multi-year technical direction for this domain. You will identify the highest-leverage opportunities, frame the hard problems before they are obvious, and set the architecture and standards that other teams build against. This is a senior technical leadership role for someone who can operate at the intersection of product, engineering, data, and user experience, and who is trusted by VP and executive leadership to shape where consumer experience goes next.
This is a highly hands-on role. You will still be in the codebase, but your leverage comes from the direction you set, the bets you help the company make, and the senior engineers you raise along the way.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
What you’ll do at Fetch (Role Responsibilities):
- Set the technical vision for Consumer Experience
- Define the multi-year technical strategy for consumer-facing growth systems and articulate how it ladders up to Fetch's lifecycle growth goals. Identify where the domain needs to go before the roadmap makes it obvious.
- Frame the problems, not just the solutions
- Partner with Product, Design, Data, and executive stakeholders to surface the highest-leverage opportunities across the user lifecycle, define the problems worth solving, and shape the roadmap that follows. Turn ambiguity into a direction the org can execute against.
- Set direction other teams build against
- Establish the architectural patterns, standards, and technical approaches for personalization, experimentation, notifications, recommendations, and engagement infrastructure that teams across consumer surfaces adopt. Make the foundational bets that shape how these systems evolve for years.
- Drive experimentation and product iteration at scale
- Raise the ceiling on how quickly and safely teams can test, learn, and ship across the user lifecycle. Balance experimentation velocity against long-term product quality and platform health, and make those tradeoffs legible to the org.
- Move engagement, retention, and conversion at the company level
- Design and guide the systems that measurably influence engagement, activation, conversion, retention, and monetization for millions of users. Connect technical decisions to business outcomes leadership tracks.
- Act as a technical leader across teams and orgs
- Influence technical direction well beyond your immediate teams, resolve the hard cross-org architectural questions, and create alignment on consumer growth systems where no single team owns the answer.
- Raise the bar for senior engineers
- Mentor and grow staff and principal-level engineers. Set the standard for engineering fundamentals, pragmatic decision-making, operational excellence, and product-minded engineering, and multiply your impact through the people you develop.
- Accelerate developer and product velocity
- Champion the tools, workflows, and practices that speed up product development and experimentation, including AI-assisted development workflows, observability improvements, and scalable internal tooling.
- Model Technical Excellence
- Lead by example through thoughtful architecture, pragmatic decisions, and strong fundamentals. Promote a culture of ownership, accountability, and measurable impact.
In your Toolbox (Minimum Requirements):
- 15+ years building and scaling consumer-facing products, with a track record of company-level technical impact
- Experience setting multi-year technical direction for a consumer domain that spans multiple teams, where others built against the patterns and standards you established
- Deep experience building product experiences that directly move engagement, discovery, activation, retention, conversion, or monetization
- Experience across consumer growth areas such as search, recommendations, personalization, notifications, onboarding, feeds, messaging, experimentation, or lifecycle experiences
- Proven ability to frame ambiguous problems and shape roadmap and technical strategy alongside Product, Data, and executive leadership, not just execute a defined plan
- Demonstrated ability to influence technical and product decisions across multiple teams and orgs without direct authority
- Experience building and evolving high-scale consumer web or mobile applications
- Strong product and user experience instincts, including thoughtful decision-making around experimentation, usability, performance, and long-term product quality
- Strong engineering fundamentals and the ability to build reliable, scalable, maintainable systems
- Strong programming skills and the ability to operate effectively across the stack when needed
- Bachelor's degree or higher in Computer Science, Engineering, or a related technical field. Equivalent practical experience may be considered
Nice to haves/Bonus Points (Preferred Requirements):
- Experience building or scaling experimentation systems and running large-scale A/B testing programs
- Experience owning lifecycle engagement systems such as notifications, messaging, recommendations, personalization, or retention
- Experience with growth, retention, loyalty, marketplace, social, or monetization-focused consumer products
- Experience supporting high-scale consumer mobile or web experiences
- Familiarity with analytics, experimentation, and personalization systems that help teams understand and improve user behavior
- Experience raising product iteration and experimentation velocity through tooling, workflows, or internal capabilities
- Ability to clearly communicate product, technical, and user experience tradeoffs to both technical and non-technical audiences
Compensation: At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Senior iOS Software Engineer I
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
Meet Fetch Engineering
At Fetch, engineering is driven by curiosity, ownership, and a bias toward action. We operate in complex problem spaces where the right answer is not always clear, and success depends on adaptability, critical thinking, and informed decision-making. Our engineers are comfortable navigating ambiguity, understanding tradeoffs, gathering context, and turning uncertainty into progress while maintaining high technical standards.
Engineers at Fetch take pride in building reliable, scalable systems that serve millions of users. You will contribute directly to the codebase, collaborate closely with cross-functional partners, and help shape best practices that elevate the quality of our work. We foster a culture of mentorship and collaboration, where engineers grow by learning from one another and holding a high bar for quality, reliability, and impact.
About the Role
We are hiring a Senior iOS Software Engineer to help build high-quality mobile experiences used by millions of users. In this role, you will work closely with cross-functional partners and other mobile engineers to design, build, and improve product features across the iOS app.
You’ll contribute throughout the development lifecycle, from technical design and implementation to testing, release, and iteration. We’re looking for an engineer who is comfortable working in a modern iOS codebase, collaborating across teams, and making thoughtful technical decisions that improve both the user experience and the maintainability of the product.
You’ll work with a modern iOS stack that includes Swift, SwiftUI, async/await, Combine, dependency injection, and modular architecture, along with strong tooling for testing, observability, and delivery.
What You’ll Do
- Build, ship, and maintain user-facing iOS features in collaboration with product, design, and engineering partners
- Contribute to the technical design and implementation of scalable, reliable mobile functionality
- Write clean, maintainable Swift code using modern iOS patterns and frameworks
- Work across the app to improve performance, quality, and overall user experience
- Build reusable components and shared abstractions that support faster feature development
- Use modern concurrency patterns to manage asynchronous workflows and keep the app responsive
- Partner with teammates on code reviews, technical discussions, and architecture decisions
- Debug production issues, identify root causes, and deliver thoughtful fixes
- Contribute to testing strategy, release readiness, and ongoing product iteration
- Evaluate new tools, frameworks, and engineering approaches that improve development velocity and product quality
Minimum Qualifications
- 5+ years of experience developing and shipping iOS applications
- Strong proficiency in Swift and core iOS development fundamentals
- Experience building features with SwiftUI and working in mixed SwiftUI/UIKit environments
- Solid understanding of modern concurrency in iOS, including async/await, task management, and main-thread/UI coordination
- Familiarity with Combine and asynchronous data flow patterns
- Experience with common iOS architecture patterns such as MVVM, dependency injection, and modular design
- Strong debugging and problem-solving skills in production mobile environments
- Experience integrating APIs, modeling data, and handling network-driven application flows
- Ability to work effectively on cross-functional product teams and communicate clearly with engineering and non-engineering partners
- High degree of ownership and comfort driving work from implementation through release
- Proficiency in AI-assisted development tools and practical uses of new engineering workflows
- Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent experience
Nice to Haves
- Product and Innovation mindset geared to pushing boundaries of what’s possible
- Experience designing reusable UI components, embedding animations, or shared feature foundations
- Experience building complex, consumer-facing mobile features at scale
- Strong understanding of performance optimization, app responsiveness, and memory management on iOS
- Familiarity with automated testing strategies for iOS applications
- Experience with CI/CD workflows and mobile release processes
- Exposure to large, modular codebases with multiple contributors
- Experience mentoring other engineers or helping guide technical design decisions
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $162,198-$190,821 Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Senior Android Engineer II
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the role
We’re hiring a Senior Android Engineer II to join our mobile team, focused on enhancing the experience within our third-party rewards and shoppability domains. This critical part of the Fetch app helps millions of users browse and activate rewards from external partners, discover shoppable products tailored to their preferences, and plan purchases that reliably earn Fetch points through attribution. By making it easier for users to find and activate relevant offers, your work will help them engage with partners and maximize their rewards.
You’ll be working at the intersection of e-commerce, marketing technology, and attribution, building Android experiences that are fast, intuitive, and seamlessly integrated into the broader Fetch ecosystem.
You’ll be part of a cutting-edge Android team operating on a modern, 150+ module architecture built with the latest Android best practices. Our stack includes Kotlin 2.X, 95% Jetpack Compose UI, MVVM with Hilt for dependency injection, and tooling like Gradle convention plugins, KSP, and Room. We optimize build performance with remote caches and CI pipelines powered by Bitrise.
What You’ll Do
- Own and deliver Android features that power rewards discovery and shoppable content, from browsing and saving offers to linking purchases back to Fetch.
- Integrate with partner APIs and marketing tech systems, ensuring rewards attribution is accurate and reliable.
- Optimize shoppability flows for performance and ease of use, reducing friction from product discovery through to purchase planning.
- Collaborate with product and design to ensure users can quickly find and activate offers most relevant to them.
- Monitor and improve engagement metrics, helping the team track how features drive user adoption and rewards redemption.
- Work across backend, data, and marketing tech teams to bring new partner integrations and e-commerce capabilities into the app.
Minimum Qualifications
- 8 years of hands-on experience developing and releasing Android applications.
- Strong command of Android fundamentals and modern tools/libraries (Kotlin, Jetpack, Coroutines, Compose).
- Demonstrated experience with unit testing and UI testing frameworks (JUnit, Espresso, Compose Testing), with a focus on delivering reliable, maintainable code.
- Experience with dependency injection frameworks (Hilt, Dagger, or similar).
- Hands-on experience with Room or equivalent local persistence solutions.
- Exposure to and ability to contribute to architecture, modularization, and component design in a large codebase.
- Demonstrated success working within cross-functional teams to ship impactful, user-focused features.
- Strong skills in debugging, profiling, and performance tuning.
- Effective communicator with experience aligning technical work with product goals.
- A collaborative mindset; experience working with team-based development is essential.
- Comfort navigating ambiguity, proposing paths forward, and driving toward outcomes.
- An AI-forward mentality to explore and apply the latest tools that improve engineering efficiency.
Nice-to-Haves
- Experience working in large, multi-module codebases with scalable architectures.
- Familiarity with build tooling (Gradle convention plugins, KSP) or contributing to CI/CD pipelines (Bitrise or similar).
- Background building mobile features in rewards, e-commerce, or marketing attribution domains.
- Familiarity with geospatial or mapping functionality in mobile apps.
- Generalist engineering experience, including backend or cross-platform development.
- Engagement in open-source ecosystems or collaborative development communities.
This is a full-time role available remotely in the United States or from one of our Fetch offices.
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is [$190,409 - $224,011]. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Senior Machine Learning Engineer II - Ads Platform
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
We are seeking a Senior Machine Learning Engineer II to join Fetch’s Ad Ranking team. This role sits at the intersection of applied machine learning, data engineering, and production systems, with a focus on building and improving ranking, relevance, and optimization models that drive ad selection and delivery at scale. You will partner closely with product, data, and platform teams to develop ML-driven decisioning systems, including feature pipelines, model training and evaluation workflows, and low-latency serving infrastructure. This is a high-impact opportunity to influence how ads are ranked and personalized across the Fetch experience, improving advertiser performance, user engagement, and overall marketplace efficiency.
Role Responsibilities:
- Design, build, and improve machine learning models that power ad ranking, relevance, and optimization across the Fetch platform.
- Implement and iterate on active learning strategies, including data sampling, error-driven retraining, and human-in-the-loop workflows to improve ranking quality.
- Leverage LLMs to reduce model development and annotation effort, including synthetic data generation, assisted labeling, weak supervision, and error analysis for ranking and relevance tasks.
- Own ML experimentation, offline and online evaluation, and production inference for assigned ad ranking components.
- Partner closely with product, data, and platform teams to translate advertiser and user experience gaps into measurable ML improvements.
- Maintain high standards for model performance, reliability, latency, and data quality in production ranking systems.
- Use AI-assisted tools to accelerate development, experimentation, debugging, and analysis while maintaining strong engineering judgment.
- Designing features and validating ideas with ChatGPT & Claude sandboxes.
- Leveraging AI for code generation and technical prototyping.
- Using AI assistants for systems architecture diagramming and design validation.
Minimum Requirements:
- 8+ years of software engineering experience with a strong track record of building and maintaining production ML or data-driven systems.
- Strong proficiency in Python for machine learning and data processing, with working knowledge of Go, and hands-on experience deploying low-latency models into production ranking or decisioning systems.
- Experience with AWS and distributed systems, including building or operating scalable training pipelines and online inference services.
- Practical experience applying LLMs to reduce model development and data labeling effort, including assisted labeling, synthetic data generation, weak supervision, or model error analysis.
- Strong engineering judgment and systems mindset, with an emphasis on reliability, performance, and long-term maintainability of ranking or optimization systems.
- Experience using AI-assisted development tools (e.g., GitHub Copilot, ChatGPT, or similar) to accelerate iteration while maintaining high code quality.
- Ability to critically evaluate AI-generated outputs, debug complex issues, and validate correctness in production ML workflows.
Preferred Requirements:
- Bachelor’s or Master’s degree in Computer Science, Machine Learning, or a related field, or equivalent practical experience.
- Familiarity with modern AI tooling and frameworks such as AWS Bedrock, LangChain, vector databases, or similar orchestration technologies used in ML-powered decisioning systems.
- Experience building and operating machine learning workflows involving large language models (LLMs), including prompt-driven systems and model-assisted pipelines.
- Familiarity with orchestrating ML-driven decisions in high-throughput or low-latency environments, such as ranking, recommendation, or optimization systems.
- Experience with applied machine learning for relevance, ranking, or personalization problems (e.g., feature engineering, model evaluation, or feedback loops).
- Experience working in small, fast-moving, cross-functional teams, partnering closely with product, data, and platform stakeholders.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Compensation: At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $211,353 - $248,650. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Staff Data Scientist, Ad Platform
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
Meet Fetch AI & Data
AI & Data at Fetch sit at the center of how we understand our business, make decisions, and build intelligent products. The organization operates as an integrated AI & data ecosystem, spanning multiple disciplines, including data engineering, analytics engineering, machine learning, experimentation, and data platforms, all working together to turn data into durable business and customer impact.
Teams operate in complex problem spaces where requirements evolve, tradeoffs are constant, and the right answer is rarely obvious. Success depends on strong technical judgment, comfort with ambiguity, and the ability to gather context and make informed decisions while balancing quality, performance, scalability, and responsible use.
Practitioners across this org contribute hands-on to production systems, analytical foundations, and intelligent features. You will collaborate closely with product, platform, and engineering partners, help shape standards and best practices, and ensure our AI and data capabilities scale reliably as Fetch grows.
About the role:
Fetch is at a critical inflection point in how data and science inform the company's most important decisions. With millions of monthly active users, rich item-level purchase data, and increasing investment in AI-driven products like FetchGPT, Fetch has an opportunity to establish a rigorous, scalable measurement and causal reasoning foundation that powers pricing, incentives, growth, marketing investment, and financial planning.
We are seeking a Staff Data Scientist to serve as the company-wide scientific and measurement leader. This role goes beyond traditional analytics or domain ownership. You will define how Fetch measures value, reasons about causality, and translates evidence into executive decisions. You will own core measurement frameworks, architect semantic and metric foundations, and set the scientific quality bar across analytics, experimentation, and strategic modeling.
Within your first year, you will define Fetch's MAU × ARPU measurement operating system, establish canonical metrics and semantic standards powering FetchGPT and executive reporting, and deliver strategic models such as marketing mix, elasticity, and incentive sensitivity that directly inform leadership decisions.
What You'll Do at Fetch:
Company Measurement and Causal Strategy
- Define and own Fetch's company-level measurement framework anchored in MAU × ARPU.
- Establish decision frameworks for pricing, incentives, and value trade-offs.
- Set standards for evidence quality, uncertainty, and confidence in decision-making.
- Define the causal reasoning model used across product, growth, marketing, and finance.
- Own the scientific capability roadmap including elasticity, value curves, MMM, and forecasting.
Semantic and Data Architecture
- Architect the semantic mart and metric logic powering FetchGPT and scalable insights.
- Define canonical metric definitions and unify logic across experimentation platforms, dashboards, and diagnostics.
- Partner with Analytics Engineering and Data Platform to build foundational data assets.
- Establish BI standards and eliminate redundant or conflicting dashboards.
Scientific Governance and Experimentation
- Serve as the quality bar for high-impact analytics and diagnostics.
- Review strategic analyses to ensure correct interpretation and mechanism alignment.
- Set scientific rules for experimentation and validate high-risk tests such as pricing and incentives.
- Ensure observational and experimental results reconcile cleanly.
- Create templates and interpretation guides to standardize rigor.
Strategic Modeling Ownership
- Own cross-company models that drive executive decisions, including marketing mix modeling, elasticity and incentive sensitivity, value expectation curves, strategic forecasting, and financial mechanism models supporting MAU × ARPU planning.
Org-Wide Scientific Leadership
- Raise the scientific maturity of the data science and analytics organization.
- Design upskilling programs in statistics, causality, modeling, and storytelling.
- Author best-practice modeling libraries and documentation.
- Serve as a technical anchor and thought partner for senior ICs across the org.
- Establish norms for rigorous, transparent, mechanism-driven insights.
Technical Excellence
- Apply advanced statistical and causal methods to company-level problems.
- Build scalable, production-ready analytical frameworks in partnership with engineering.
- Champion best practices in experimentation design, model validation, and reproducibility.
- Leverage modern analytics tooling such as Python, SQL, Snowflake, dbt, and experimentation platforms.
Minimum Qualifications
- 8+ years of experience in data science, economics, statistics, or applied research, including experience operating at Staff or Principal scope on company and/or org-level problems.
- Deep expertise in causal inference, experimental design, and observational analysis, with demonstrated ownership of high-stakes business decisions informed by causal evidence.
- Experience defining and owning company-level measurement frameworks, canonical metrics, or strategic models used by senior leadership.
- Proven ability to influence and support executive decision-making, including presenting trade-offs, uncertainty, and recommendations that directly impact strategy.
- Exceptional written and verbal communication skills, with the ability to explain complex causal and modeling concepts to non-technical senior audiences.
- Bachelor's degree in a quantitative field.
Preferred Qualifications
- Advanced degree in a quantitative discipline.
- Hands-on experience owning and maintaining strategic models such as marketing mix models, elasticity estimates, incentive sensitivity, or long-range forecasts used in executive planning.
- Experience in large-scale consumer products, marketplaces, ad-supported platforms, or incentive-driven systems with complex value trade-offs.
- Experience in ads ranking, relevance, retrieval, recommendation, or personalization systems.
- Experience in ad measurement, attribution, incrementality, experimentation, or optimization.
- Core ads product/platform experience - building or scaling systems that determine which ads are shown, how they perform, or how that performance is measured.
- Experience defining semantic layers, metric governance, or data contracts at scale across multiple teams or functions.
- Demonstrated track record of org-wide scientific leadership without direct people management, including setting standards, reviewing work, and raising the technical bar across teams.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Compensation: At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Principal Scientist [Machine Learning Engineer]
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
Meet Fetch Engineering
At Fetch, engineering is driven by curiosity, ownership, and a bias toward action. We operate in complex problem spaces where the right answer is not always clear, and success depends on adaptability, critical thinking, and informed decision-making. Our engineers are comfortable navigating ambiguity, understanding tradeoffs, gathering context, and turning uncertainty into progress while maintaining high technical standards.
Engineers at Fetch take pride in building reliable, scalable systems that serve millions of users. You will contribute directly to the codebase, collaborate closely with cross-functional partners, and help shape best practices that elevate the quality of our work. We foster a culture of mentorship and collaboration, where engineers grow by learning from one another and holding a high bar for quality, reliability, and impact.
About the Role:
Fetch is entering its AI-first era, and we're looking for a Principal Machine Learning Engineer to design, scale, and evolve the intelligent systems that power personalization, relevance, and ranking across our platform. You will build the ML infrastructure and real-time learning systems that enable Fetch to serve more relevant, adaptive, and high-performing experiences for millions of users.
Operating at the intersection of ML infrastructure, personalization, and large-scale distributed systems, you will be a key technical force shaping how Fetch's ML systems evolve. You'll collaborate with Product, Data Science, Platform, and Engineering teams to drive clarity, define architectural standards, and ensure our ML systems become smarter, faster, and more adaptive to evolving user preferences over time.
This is a hands-on, high-impact technical leadership role with influence across multiple engineering collectives. Your work will shape how Fetch builds and scales ML infrastructure: personalization, search, ranking, real-time learning, and feature systems at consumer scale.
Role Responsibilities
Architect for Scale and Intelligence: Design and evolve the ML infrastructure supporting personalization, search, ranking, and ad tech. Build systems that prioritize relevance, adaptability, and measurable user value.
Advance Intelligence in Production: Design and implement zero-to-one systems, including real-time learning and data pipelines. Define architectural patterns for feature infrastructure, model serving, and low-latency, high-throughput decision-making at consumer scale.
Evolve the ML Platform: Advance the core systems powering personalization and ranking, including data infrastructure, distributed systems, and large-scale data pipelines. Pioneer new approaches that raise both model performance and system efficiency.
Lead Through Influence and Product Partnership: Drive technical design, architecture, and cross-team alignment for major ML initiatives. Partner with product and engineering teams to create dynamic systems that adapt to evolving user preferences, and translate architectural tradeoffs into measurable outcomes.
Scale Experimentation & Learning Systems: Improve streaming and real-time learning infrastructure to enable faster iteration across ranking, personalization, and search systems.
Accelerate Innovation Velocity: Use AI tools to accelerate your work, including designing features and validating ideas with ChatGPT and Claude sandboxes, leveraging AI for code generation and technical prototyping, using AI assistants for systems architecture diagramming and design validation, and exploring LLMs to enhance personalization, conversational search, and feature creation.
Mentor & Multiply Engineering Impact: Coach senior engineers and rising technical leads, elevating standards for architectural clarity, technical execution, and design quality. Help raise the bar across the team and amplify impact through reusable frameworks and technical patterns.
Model Technical Excellence: Operate effectively in high levels of ambiguity with minimal direction, prioritizing effectively and driving impact. Shape the engineering culture around thoughtful, zero-to-one system design.
Minimum Requirements
- Proven experience building and scaling ML infrastructure in support of personalization, relevance, search, or ad tech systems.
- Deep hands-on expertise in data infrastructure, distributed systems, and large-scale data pipelines for ML systems.
- Experience working at a consumer product company with ML models operating at scale.
- Prior contributions to ranking, personalization, or ad tech systems with measurable business impact.
- Strong systems design skills, with a track record of leading architecture and communicating design tradeoffs.
- Experience mentoring and elevating other engineers.
- Success leading zero-to-one technical initiatives and delivering new infrastructure or ML systems from scratch.
- Ability to operate in high levels of ambiguity with minimal direction, prioritizing effectively and driving impact.
Preferred Requirements
- Familiarity with LLMs and their application in personalization, feature creation, and conversational search.
- Experience with streaming/real-time learning systems.
- Exposure to conversational search or large-scale information retrieval.
- Previous work bridging model development with real-time serving systems.
This role can be based in one of our US offices or remotely within the United States.
Compensation: At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Senior Data Scientist
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
Meet Fetch AI & Data
AI & Data at Fetch sit at the center of how we understand our business, make decisions, and build intelligent products. The organization operates as an integrated AI & data ecosystem, spanning multiple disciplines, including data engineering, analytics engineering, machine learning, experimentation, and data platforms, all working together to turn data into durable business and customer impact.
Teams operate in complex problem spaces where requirements evolve, tradeoffs are constant, and the right answer is rarely obvious. Success depends on strong technical judgment, comfort with ambiguity, and the ability to gather context and make informed decisions while balancing quality, performance, scalability, and responsible use.
Practitioners across this org contribute hands-on to production systems, analytical foundations, and intelligent features. You will collaborate closely with product, platform, and engineering partners, help shape standards and best practices, and ensure our AI and data capabilities scale reliably as Fetch grows.
About the Role
We are seeking a Senior Data Scientist to serve as a key analytical partner within Fetch, owning complex analyses and measurement frameworks that inform product and business decisions. You will take primary analytical ownership of a product or business area, defining and monitoring core KPIs, identifying opportunities, and using experimentation, statistical modeling, and data-driven recommendations to improve user and business outcomes.
You will partner cross-functionally with Product, Engineering, Marketing, and Data Product teams to turn ambiguous business questions into structured analytical approaches and actionable recommendations. Success in this role requires strong technical judgment, the ability to balance analytical rigor with business urgency, and the ability to connect data and model outputs to the underlying drivers of revenue, cost, and user behavior.
Over time, you will take on increasingly sophisticated modeling and business case development while helping strengthen data literacy and analytical rigor across your team.
What You'll Do at Fetch
Analytics & Modeling
- Independently design and execute complex analyses, statistical models, and measurement frameworks that inform product and business decisions.
- Apply statistical methods such as experimental design, causal inference, predictive modeling, and Bayesian approaches based on the needs of the problem.
- Translate ambiguous business questions into structured analytical approaches, identifying the appropriate metrics, methodologies, and data required.
- Make thoughtful trade-offs between rigor, speed, precision, and practicality based on the business decision at hand.
Business Impact & Experimentation
- Act as the primary analytical owner for a product or business area, defining and maintaining its core KPIs and measurement frameworks.
- Proactively identify opportunities where analytics and experimentation can improve user behavior, revenue, conversion, retention, cost efficiency, or other key outcomes.
- Design and analyze experiments, partnering with Product and Engineering to influence experimentation strategy and decision-making.
- Connect metric movements and analytical findings to underlying business drivers, clearly articulating implications and recommended actions.
- Quantify the impact of product and business initiatives and use those insights to influence roadmap and prioritization decisions.
Collaboration & Influence
- Partner closely with Product, Engineering, Marketing, and Data Product stakeholders to inform team-level product and business decisions.
- Communicate complex analyses through clear narratives and visualizations, including assumptions, trade-offs, confidence levels, and expected business impact.
- Translate technical and analytical concepts for non-technical partners and navigate cross-functional dependencies effectively.
- Increase data literacy by making metrics, analyses, and recommendations accessible and actionable for stakeholders.
- Informally mentor junior data scientists and analysts, helping strengthen their technical judgment and analytical approaches.
Technical Excellence
- Leverage tools and technologies such as Python, SQL, Snowflake, dbt, Airflow, Spark, and AWS to conduct and scale analytical work.
- Apply strong practices in experimentation, model validation, reproducibility, and governance.
- Use AI/ML tools thoughtfully to improve analytical workflows, automation, documentation, and anomaly detection while maintaining appropriate validation.
Minimum Requirements
- 5+ years of experience in data science, machine learning, or applied analytics, with demonstrated ownership of complex analytical problems in product-driven environments.
- Strong expertise in statistical modeling, experimental design, and causal inference.
- Experience owning KPIs, measurement, or analytics for a product or business area and translating findings into actionable recommendations.
- Demonstrated ability to structure ambiguous business problems and connect analytical findings to business drivers such as revenue, cost, conversion, retention, or user behavior.
- Strong proficiency in SQL and at least one programming language, preferably Python.
- Experience working with large-scale data systems such as Snowflake, dbt, Airflow, or Spark.
- Proven ability to communicate complex technical insights, trade-offs, and confidence levels to technical and non-technical stakeholders.
- Ability to work independently while navigating cross-functional dependencies and escalating broader trade-offs appropriately.
- Bachelor’s degree in Statistics, Mathematics, Computer Science, Engineering, or a related quantitative field.
Preferred Requirements
- Advanced degree in a quantitative discipline.
- Experience deploying or operationalizing predictive or statistical models.
- Background in consumer products, with experience using data to understand user behavior and inform engagement, retention, monetization, or other key customer outcomes.
- Experience building frameworks that improve experimentation velocity and decision quality.
- Familiarity with privacy-preserving data modeling and compliance standards such as GDPR or CCPA.
- Experience mentoring junior data scientists, analysts, or interns.
Compensation: At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $159,945 - $188,171. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Senior Backend Engineer II, Data Platform
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
Meet Fetch Platform Engineering
Platform engineering at Fetch is grounded in service to developers, strong ownership, and purposeful innovation. Rather than building end-user features, platform engineers focus on the foundations that other teams rely on, spanning core systems, architecture, automation, and developer workflows.
This work lives in complex problem spaces where the right answer is rarely obvious. Our engineers navigate ambiguity with data and sound judgment, understand tradeoffs, and partner closely across product and engineering to solve problems that scale. We maintain a high technical bar and value practicality, curiosity, and continuous improvement.
This is an environment for builders who enjoy shaping durable platforms, improving developer experience at scale, and enabling teams across Fetch to ship with confidence.
About the Role
Fetch is entering its AI-first era, and we're looking for a Senior Backend Engineer II to join our Data Platform team. You'll help architect and evolve the systems that power how Fetch's data products are built, delivered, and made accessible - spanning areas like data pipelines, governed data access, delivery infrastructure, and partner-facing integrations. You'll operate at the problem level: identifying ambiguous, high-impact issues in your problem space and driving the technical solutions that resolve them. You'll be expected to bring strong technical ownership, proactively raise the bar on quality and reliability, and lead through influence across engineering and cross-functional stakeholders.
Role Responsibilities
Own Technical Problems, Not Just Tasks: Proactively identify and solve ambiguous, complex problems within your team's problem space. Define the projects needed to address systemic issues rather than waiting to be assigned them.
Drive Reliability & Quality: Set and raise the technical quality bar for your team. Initiate refactoring or system health work without being told to. Solve problems few others can, improving reliability and efficiency through code review, thoughtful rollout practices, and proactive stability improvements.
Lead Multi-System Initiatives: Operate at the problem level - defining and driving solutions for high-ambiguity issues that span multiple projects or systems. Lead major initiatives or migrations that require coordination across teams or functions, ensuring complex or phased rollouts execute smoothly.
Improve Team Efficiency: Identify new tools, processes, or platform capabilities that meaningfully improve your team's velocity and reduce operational overhead.
Shape Technical Direction: Help define the direction and goals for your team, balancing project impact, product quality, and engineering efficiency. Guide decision-making through well-reasoned trade-offs, and communicate technical strategy clearly to both technical and non-technical stakeholders.
Build Trust Across Teams: Collaborate closely with Product, TPM, and partner engineering teams. Help clarify trade-offs and decision ownership when views diverge, and work toward resolution before disagreements become blockers.
Mentor & Grow Others: Coach peers and junior engineers, invest in their growth, and provide upward feedback to managers constructively. Model accountability, transparency, and strong engineering judgment, especially under pressure.
Minimum Requirements
- 8+ years of professional software engineering experience, with a track record of increasing technical scope and ownership.
- Strong platform or backend engineering background, with experience building reliable, scalable systems; experience with data pipelines, integrations, or delivery infrastructure is a plus.
- Demonstrated ability to independently identify and scope ambiguous technical problems, then define and execute the work to solve them.
- Experience owning systems or components used by multiple teams or consumers, with attention to reliability and predictable operation.
- Track record of improving code quality, system health, or engineering practices within a team, often self-initiated.
- Experience contributing to or leading cross-team technical initiatives, including migrations or phased rollouts.
- Solid understanding of data infrastructure fundamentals — pipelines, governed data access, and delivery at scale.
- Strong code review instincts and judgment on rollout safety, monitoring, and operational risk.
- Mentorship experience with peer or junior engineers.
- Fluency in modern software ecosystems such as Kubernetes, event streaming, CI/CD, observability tooling, and AI-assisted development workflows.
- Ability to communicate technical trade-offs clearly, and to build alignment with stakeholders without relying on formal authority.
- Comfortable operating in ambiguous, evolving environments with a focus on measurable outcomes.
Preferred Requirements
- Experience with data delivery, connectors, clean rooms, DSP integrations, or similar partner-facing data infrastructure.
- Familiarity with data governance and compliance-aware system design.
- Experience modernizing legacy systems or migrating to newer architectures.
- Exposure to AdTech, MarTech, or data-monetization ecosystems.
- Track record of improving reliability, latency, or developer velocity on a data- or integration-heavy platform.
- Experience giving upward feedback or informally mentoring across levels, even without formal management experience.
Compensation: At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $190,409 - $224,011. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Staff Backend Engineer, Ads Platform
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
Meet Fetch Engineering
At Fetch, engineering is driven by curiosity, ownership, and a bias toward action. We operate in complex problem spaces where the right answer is not always clear, and success depends on adaptability, critical thinking, and informed decision-making. Our engineers are comfortable navigating ambiguity, understanding tradeoffs, gathering context, and turning uncertainty into progress while maintaining high technical standards.
Engineers at Fetch take pride in building reliable, scalable systems that serve millions of users. You will contribute directly to the codebase, collaborate closely with cross-functional partners, and help shape best practices that elevate the quality of our work. We foster a culture of mentorship and collaboration, where engineers grow by learning from one another and holding a high bar for quality, reliability, and impact.
About the Role:
Fetch is building the next generation of systems that power personalized advertising experiences for millions of users, and we're looking for a Staff Backend Engineer to help design and evolve the backend systems behind them. You will build and scale the high-throughput, low-latency distributed systems that sit on the critical path of Fetch's advertising platform, powering real-time decisions and experiences under demanding requirements for latency, availability, correctness, efficiency, and operational resilience.
At Fetch, Staff means impact well beyond a single team. You set technical standards that multiple teams adopt, architect across multiple services and domains for company-wide programs, and define multi-quarter initiatives that shape the direction of the broader Ads organization and the Platform, Data, and ML teams it depends on. You are the person who resolves the high-ambiguity, team-spanning problems others get stuck on, and you lead through technical influence and mentorship rather than formal authority.
The role requires deep expertise in distributed systems and backend architecture, along with a track record of solving difficult performance and scaling problems in production. You should be comfortable reasoning about systems operating at high request volumes, identifying bottlenecks across the stack, and designing architectures that continue to perform as traffic, data volume, and product complexity grow.
This is a high-impact role at the intersection of distributed systems, real-time decisioning, and monetization, where performance, reliability, and operational excellence are non-negotiable. You will work closely with Ads, Product, Platform, Data, and ML teams to build scalable foundations that let Fetch move quickly while holding a high bar for system quality.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
What you’ll do at Fetch (Role Responsibilities):
- Own architecture across critical Ads services. Design the high-throughput, low-latency services behind ad selection, targeting, pacing, delivery, attribution, and measurement, including the calls on partitioning, caching, consistency, concurrency, and performance across multiple services and domains.
- Design for reliability, resilience, and operational excellence. Build systems that degrade gracefully under partial failures, traffic spikes, and downstream degradation, with the metrics, tracing, SLOs, and alerting that give clear visibility into revenue-generating systems.
- Evolve event-driven and data-intensive architectures. Design reliable data flows across transactional and non-transactional stores, streaming, messaging, caching, and real-time processing, balancing consistency, durability, latency, scalability, and operational complexity.
- Set standards multiple teams adopt. Drive backend, reliability, and performance standards across Ads and adjacent teams, and build reusable services and patterns that cut duplication and accelerate development.
- Drive engineering leverage. Lead significant refactoring, migration, and system-health work, and build shared infrastructure and patterns that improve the group's velocity and reliability.
- Shape org-level technical direction. Define and deliver multi-quarter initiatives that shape Ads-org direction and influence org-level priorities, and carry technical direction for the group when needed.
- Solve high-ambiguity, team-spanning problems. Resolve complex reliability, performance, and scalability problems that span multiple teams, and partner across Ads, Platform, Product, Data, and ML to align investment and surface misalignments early.
- Raise the engineering bar across teams. Mentor senior engineers across boundaries, lead technical design reviews, and establish practices for distributed systems, performance, reliability, and operational readiness that other teams adopt.
In your Toolbox (Minimum Requirements):
- Proven track record designing, building, and operating distributed backend systems at significant production scale, with demanding throughput, latency, availability, and reliability requirements.
- Deep understanding of distributed systems: partitioning, replication, consistency, caching, concurrency, asynchronous processing, failure isolation, and coordination.
- Strong track record diagnosing performance and scaling problems across applications, databases, caches, queues, networks, and infrastructure.
- Strong expertise in API design, service boundaries, event-driven architectures, and data-intensive systems (streaming, messaging, distributed stores, caching).
- Demonstrated ownership of architecture for complex distributed systems, including scalability planning, performance optimization, failure modes, and long-term evolution.
- Experience building highly reliable production systems with comprehensive observability: metrics, tracing, structured logging, alerting, capacity planning, and incident response.
- Experience making architectural decisions involving scalability, reliability, latency, consistency, operational cost, complexity, and developer-productivity tradeoffs.
- Ability to independently translate ambiguous product and business requirements into robust backend designs with clear technical and operational tradeoffs.
- Org-level influence beyond direct ownership: standards adopted by multiple teams, architecture for company-wide programs, and mentoring senior engineers across boundaries.
- Track record of defining and delivering multi-quarter, cross-team initiatives that shaped org direction and resolved high-ambiguity problems.
- Experience leading significant refactoring, migration, or system-health work that improved a team or group's velocity and reliability.
- Fluency in modern backend and infrastructure ecosystems such as Kubernetes, event streaming, distributed data stores, cloud infrastructure, CI/CD, and observability tooling.
Nice to haves/Bonus Points (Preferred Requirements):
- Direct experience building or scaling advertising, ad-serving, auction, marketplace, recommendation, or other real-time decisioning systems.
- Familiarity with advertising concepts such as targeting, pacing, bidding, frequency management, attribution, incrementality, and measurement.
- Experience operating at very high request rates with strict tail-latency requirements.
- Experience designing multi-region or highly available distributed systems and planning for traffic growth, regional failures, and capacity constraints.
- Experience building backend infrastructure that supports real-time ML inference, ranking, recommendation, targeting, or personalization.
- Demonstrated success improving system throughput, latency, reliability, or infrastructure efficiency at significant production scale.
- Strong judgment about distributed systems complexity, including when sophisticated patterns are necessary and when simpler designs scale further and operate more reliably.
- Prior Staff-level experience driving architectural direction across multiple teams, services, or product domains.
Compensation: At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Principal Engineer, Ads Platform
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
Meet Fetch Engineering
At Fetch, engineering is driven by curiosity, ownership, and a bias toward action. We operate in complex problem spaces where the right answer is not always clear, and success depends on adaptability, critical thinking, and informed decision-making. Our engineers are comfortable navigating ambiguity, understanding tradeoffs, gathering context, and turning uncertainty into progress while maintaining high technical standards.
Engineers at Fetch take pride in building reliable, scalable systems that serve millions of users. You will contribute directly to the codebase, collaborate closely with cross-functional partners, and help shape best practices that elevate the quality of our work. We foster a culture of mentorship and collaboration, where engineers grow by learning from one another and holding a high bar for quality, reliability, and impact.
About the Role:
Fetch is building the next generation of systems that power personalized advertising experiences for millions of users, and we're looking for a Principal Backend Engineer to help define the architecture behind them. You will design, scale, and evolve the high-throughput, low-latency distributed systems that sit on the critical path of Fetch's advertising platform. These systems must make decisions and serve experiences in real time while maintaining exceptional standards for availability, correctness, efficiency, and operational resilience.
At Fetch, Principal is the most senior individual-contributor engineering level, and only a small number of engineers operate here. You set technical direction the rest of engineering builds on, act as a technical peer to engineering leadership, and are the person brought in for the cross-organizational problems that have stalled major company initiatives and that no one else has solved. You own the long-term engineering strategy for the Ads platform and drive the fundamental technical shifts, major migrations, and architectural redesigns that unlock gains for the entire engineering organization.
The role requires deep expertise in distributed systems and backend architecture, along with a track record of solving difficult scaling problems in production. You should be comfortable reasoning about systems operating at very high request volumes, identifying bottlenecks across the stack, and designing architectures that continue to perform as traffic, data volume, and product complexity grow.
This is a hands-on, high-impact technical leadership role with influence across multiple engineering collectives. You stay in the code while operating at Principal scope, moving between architecture, implementation, debugging, strategy, and mentorship, and your work shapes how Fetch approaches distributed systems, service architecture, performance, reliability, and engineering excellence at scale.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
What you’ll do at Fetch (Role Responsibilities):
- Own the platform architecture. Define the architecture of the high-throughput, low-latency systems behind ad selection, targeting, pacing, delivery, attribution, and measurement, including the calls on partitioning, caching, consistency, concurrency, and performance as the platform scales.
- Design for reliability, resilience, and operational excellence. Set how systems degrade gracefully under partial failures, traffic spikes, and downstream degradation, and establish the metrics, tracing, SLOs, and alerting that give engineering clear visibility into revenue-generating systems.
- Evolve event-driven and data-intensive architectures. Guide decisions across transactional and non-transactional stores, streaming, messaging, caching, and real-time processing, balancing consistency, durability, latency, scalability, and operational complexity.
- Set organization-level standards. Establish the architectural patterns and quality bar for service design, APIs, observability, reliability, testing, and operational readiness that teams across the org build on.
- Drive fundamental technical shifts. Identify and lead major migrations, architectural redesigns, and platform re-foundations that unlock large scalability and productivity gains for the entire engineering organization, often through difficult incremental change.
- Own long-term engineering strategy. Shape Fetch's technical direction for the Ads platform across multiple organizations, influence priorities and architecture company-wide, steer it against industry trends, and represent Fetch's technical approach in the broader engineering community.
- Solve the problems no one else can. Solve deeply complex, cross-organizational problems that block major company initiatives, operating under extreme ambiguity, and lead cross-company technical alignment across Ads, Platform, Product, Data, and ML.
- Multiply the org and mentor its leaders. Mentor staff and senior engineers, coach engineering managers and technical leaders on direction, and design coaching, feedback, and calibration systems that persist across teams and time.
In your Toolbox (Minimum Requirements):
- Significant experience designing, building, and operating large-scale distributed backend systems in production, with demanding throughput, latency, availability, and reliability requirements.
- Deep understanding of distributed systems: partitioning, replication, consistency models, caching, concurrency, asynchronous processing, failure modes, and coordination.
- Experience diagnosing and solving performance and scaling problems across applications, databases, caches, queues, networks, and infrastructure.
- Strong expertise with service-oriented or microservice architectures, APIs, event-driven systems, and high-volume data processing.
- Demonstrated experience making architectural tradeoffs across relational and non-relational databases, streaming platforms, caching technologies, and other distributed storage.
- Strong operational experience with production systems: observability, SLOs, incident response, capacity planning, load testing, and reliability engineering.
- Track record of driving fundamental technical shifts, such as major migrations or architectural redesigns, that improved scalability, velocity, or reliability for an entire engineering organization.
- Track record of solving deeply complex, cross-organizational problems that blocked major initiatives and that others had been unable to solve.
- Demonstrated influence on long-term engineering strategy and architecture at the organization or company level, spanning multiple teams or organizations, including translating technical tradeoffs into business outcomes.
- Experience mentoring principal and staff engineers and coaching engineering managers and technical leaders.
- Ability to remain hands-on while operating at Principal scope, moving between architecture, implementation, debugging, strategy, and mentorship.
- Fluency in modern backend and infrastructure ecosystems such as Kubernetes, event streaming, distributed data stores, cloud infrastructure, CI/CD, and observability tooling.
Nice to haves/Bonus Points (Preferred Requirements)
- Experience building or scaling advertising, ad-serving, auction, marketplace, recommendation, or other real-time decisioning systems.
- Familiarity with advertising concepts such as targeting, pacing, bidding, frequency management, attribution, incrementality, measurement, and revenue integrity.
- Experience operating at very high request rates with strict tail-latency requirements, including large-scale event streaming and real-time processing.
- Experience designing multi-region or globally distributed systems with high availability.
- Demonstrated success materially reducing infrastructure cost while increasing throughput, reliability, or performance.
- Experience building platforms that support real-time ML inference, ranking, recommendation, or personalization.
- Strong judgment on where architectural complexity is justified and where a simpler system scales further and operates more reliably.
- Influence beyond a single company, such as contributions to open source, standards bodies, or the broader technical community.
Compensation: At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Sr. IT Engineer, IAM & Platform Management
Madison, US - Remote | In office
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
Position Summary
This role owns identity and access management (Okta and adjacent identity tooling) and Atlassian/Jira/Confluence platform administration as dedicated, full-time disciplines. It exists to create a specialist role who can get ahead of configurations, designing for scale, and closing any identity gaps (entitlement configurations, contractor and non-employee access, and access-automation).
Role Purpose
- Own identity and access management as a full-time discipline: SSO, entitlement governance, and access automation.
- Own Atlassian/Jira/Confluence as dedicated platform administration, including the ITDESK project that every team at Fetch depends on.
- Identify, propose and implement improvements.
- Get ahead of platform and identity risk through architecture and automation, rather than reacting to incidents after they occur.
- Provide senior technical depth that the current generalist model cannot sustain.
Key Responsibilities
1. Identity & Access Management (Okta)
- Own configuration and administration of Okta SSO, MFA policy, and lifecycle workflows (onboarding, offboarding, role changes).
- Own entitlement governance: design and run periodic access reviews, identify and remediate stale or excess access, and close gaps that allowed past entitlement misconfigurations.
- Own contractor and non-employee access governance, including time-bound access, approval workflows, and offboarding enforcement.
- Integrate and manage third-party application SSO connections; troubleshoot identity-related issues escalated from the team.
- Maintain security compliance for identity systems in partnership with Information Security.
2. Access Automation & Risk Reduction
- Build and maintain automated workflows for provisioning, deprovisioning, and access review (e.g., via Okta workflows, or adjacent automation tooling) to reduce manual access administration.
- Investigate and close automation gaps.
- Partner with Information Security on broader architectural patterns and help remediate patterns in IT-administered systems.
3. Atlassian Suite Platform Administration
- Own Jira project configuration, workflows, permission schemes, and automation rules.
- Administer Confluence spaces, permissions, and documentation standards.
- Support Bitbucket configuration and access where applicable.
- Design for scale and plan platform architecture proactively rather than administering reactively.
4. Platform & Identity Architecture
- Evaluate and recommend new tooling, integrations, or automation that improve identity governance or platform scalability.
- Maintain technical documentation for identity and platform systems sufficient for audit, onboarding, and incident response.
5. Cross-Functional Partnership
- Partner with Information Security on identity-related risk, audit evidence, and remediation of access-related findings.
- Partner with the Manager of IT Operations on prioritization, escalation, and coordination with the rest of the IT Operations team.
- Serve as the technical point of contact for identity and Atlassian platform questions across the company.
6. Documentation & Continuous Improvement
- Maintain clear, current documentation for identity workflows, access policies, and platform configuration.
- Identify recurring manual work in identity or platform administration and drive it toward automation or self-service.
- Contribute to access request, approval, and audit workflow improvements.
Decision Rights
Within established security and platform standards, this role is authorized to:
- Configure and modify Okta and Atlassian platform settings within approved change-management practices.
- Design and implement access automation workflows.
- Recommend and prioritize platform architecture changes.
- Flag and pause changes that present apparent identity or platform risk pending review.
Required Qualifications
- Ability to work onsite as needed to provide hands-on IT support to Fetch team members in our Madison, Chicago, Boston, or New York offices.
- 5+ years in IT engineering or systems administration with a concentration in identity and access management and/or SaaS platform administration.
- Direct hands-on experience administering Okta in a production environment, including SSO, MFA, and lifecycle automation.
- Direct experience administering Atlassian tools (Jira, Confluence) at an organizational scale, including workflow and permission design.
- Working knowledge of SAML/SSO concepts and access governance practices.
- Familiarity with scripting, automation tooling, and API/webhook-based integrations.
- Strong documentation habits and ability to work independently on platform architecture decisions.
Preferred Qualifications
- Experience remediating identity-related security incidents or entitlement misconfigurations.
- Experience with JumpCloud, Google Workspace admin, or AWS IAM.
- Experience designing access review or automated deprovisioning programs.
- B.S. in Computer Science, Information Systems, or equivalent experience.
- Relevant certifications (Okta Certified Administrator, Atlassian certifications, or equivalent).
Core Competencies
- Deep technical ownership of high-blast-radius systems
- Proactive risk identification and architecture-first thinking
- Automation-first problem solving
- Independent judgment and prioritization
- Cross-functional partnership with Security and IT leadership
- Documentation discipline
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
Madison, US - Remote | In office
Senior Director, Tech & Product Operations
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
Meet Fetch Engineering
At Fetch, engineering is driven by curiosity, ownership, and a bias toward action. We operate in complex problem spaces where the right answer is not always clear, and success depends on adaptability, critical thinking, and informed decision-making. Our engineers are comfortable navigating ambiguity, understanding tradeoffs, gathering context, and turning uncertainty into progress while maintaining high technical standards.
Engineers at Fetch take pride in building reliable, scalable systems that serve millions of users. You will contribute directly to the codebase, collaborate closely with cross-functional partners, and help shape best practices that elevate the quality of our work. We foster a culture of mentorship and collaboration, where engineers grow by learning from one another and holding a high bar for quality, reliability, and impact.
About the Role:
Fetch is building the industry's leading consumer tech platforms, and we need an executive-level operator to partner directly with our CTO and CPO.
Sitting at the intersection of technology strategy, product strategy, portfolio governance, and executive execution, you will proactively resolve cross-functional friction and drive tight alignment across Platform Foundations, AI/ML, Growth, Ads & Monetization, and Product Engineering. We are looking for an individual who can turn high-level product and technology strategy into fast, predictable execution across the organization.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
What you’ll do at Fetch (Role Responsibilities):
Portfolio Governance & Strategic Planning
- Drive Product & Tech Planning: Partner with the CTO, CPO, StratOps, Finance, People Experience, and Product & Technology leaders to drive leadership inputs, resource allocation, and opex decisions through annual and quarterly planning.
- Own the CPO/CTO Executive Cadence: Run the leadership rhythms specific to the Offices of the CPO and CTO, including leadership team cadences, executive reviews, Product & Tech All-Hands, and follow-through on executive decisions and commitments.
- Maintain Top-Down Visibility: Maintain a clear executive view of portfolio health, product outcomes, deliverable milestones, ROI, risks, and decisions requiring CPO/CTO attention across Platform Foundations, AI/ML, Growth, Ads & Monetization, and Product Engineering.
- Balance Tech Debt & Innovation: Establish clear frameworks to evaluate trade-offs between core platform investments, maintenance, and long-term strategic bets.
Proactive Leverage & Strategic Execution
- Expand Executive Reach: Act as the primary point of contact to intercept issues and keep CTO and CPO priorities moving forward.
- Drive Key Strategic Initiatives: Lead critical cross-functional Product and Technology initiatives from initial framing through execution, ensuring clear accountability across participating teams.
- Enforce Accountability: Establish delegation frameworks across Product and Technology leaders, track executive commitments and decisions, and ensure issues are resolved or escalated quickly.
Decision Velocity & Cross-Functional Alignment
- Frame High-Stakes Decisions: Synthesize complex product, technical, and business decisions into clear recommendations to accelerate executive decision-making.
- Accelerate Cross-Functional Execution: Partner across Product, Engineering, Finance, Legal, and People to resolve cross-functional blockers, align stakeholders, and accelerate execution of major initiatives.
- Proxy for the CTO and CPO: Represent the Product and Technology organizations in planning, board preparation, executive reviews, and strategic forums with both technical and product credibility.
AI Strategy & Technical Productivity
- Operationalize AI Tooling: Work with Product, AI/ML, and Platform leaders to evaluate and embed modern AI tools across the product development lifecycle to improve team velocity and product delivery.
- Evolve How We Build: Shape operating models, execution cadences, and cross-functional collaboration across Product and Engineering to reflect modern, AI-first product development.
What you'll bring:
You are a seasoned Product & Technology operator who creates clarity amidst ambiguity and translates high-level strategy into high-velocity execution. You understand how modern product and engineering organizations operate, bring deep technical and product context, and can build systems that scale the impact of both the CTO and CPO.
You also bring:
- Proven Senior Leadership: 12+ years of experience across technology strategy, BizOps, product/technology leadership, or management consulting in high-growth tech scale-ups.
- Technical & Product Fluency: Deep domain familiarity across software engineering, AI/ML, cloud infrastructure, and platform architecture, allowing you to engage credibly with VPs, Principal Engineers, and Product leaders on complex investment trade-offs.
- Executive Leverage & Proactive Ownership: A track record of acting as a force multiplier for executive leaders, anticipating risks early and structuring accountability frameworks across Product and Technology leadership teams.
- Portfolio & Strategic Governance: Demonstrated success designing portfolio reviews, capital/resource allocation models, and operating cadences that connect technology investments directly to business KPIs.
- Cross-Functional Influence: Exceptional executive presence and communication skills, with the proven ability to align diverse stakeholders (Product, Finance, Legal, People) and drive execution without relying on formal authority.
What success looks like:
Success in this role is measured by the leverage you create for the CTO and CPO and the organizational velocity of the Technology and Product teams. Key indicators of success include:
- Maximized Executive Focus: The CTO and CPO focus almost entirely on long-term technology strategy, product strategy, customer outcomes, innovation, and executive leadership while you remove operational friction, drive cross-functional alignment, and ensure disciplined execution across Product & Technology.
- Accelerated Decision Velocity: Major architectural, trade-off, and resource decisions move cleanly through the pipeline because options, trade-offs, and recommendations are pre-framed before reaching leadership.
- Full Tech Portfolio Visibility: Technology investments across Platform Foundations, AI/ML, Growth, Ads & Monetization, and Product Engineering are clearly mapped to business outcomes, budget tracking, and delivery timelines with no surprise gaps.
- Proactive Risk Neutralization: Cross-team dependencies, resource bottlenecks, and delivery risks are identified and resolved at the leadership level long before impacting release cadences or requiring executive intervention.
- Measurable AI Productivity: Technology teams actively adopt AI development toolchains, driving continuous, observable improvements in developer throughput, code quality, and delivery speed.
Compensation: At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Director of Information Security
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
Position Summary
The Director of Information Security owns Fetch's security function end to end: vulnerability management and AppSec, incident response and forensics, security architecture, GRC/compliance, third-party risk, and security awareness. This role is the senior full-time security leader for the company, taking day-to-day ownership of the security program.
The Director of Information Security is the dedicated, always-on owner of the security posture; someone who can run point on a critical incident, drive a vulnerability program to completion, and build the compliance backbone the company needs as it scales.
Role Purpose
- Own the security function's day-to-day execution.
- Reduce the company's exposure to high-blast-radius security risk, AI agent architecture, and application security.
- Build a mature, auditable, and scalable security program (policy, controls, evidence, reporting) ahead of compliance and customer-trust demands.
- Lead and grow a Security team, providing the people management the function has lacked.
- Serve as the primary technical authority and incident commander for security events.
- Represent Information Security credibly to executives, auditors, customers, and partners.
Key Responsibilities
1. Security Engineering & Vulnerability Management
- Own the AppSec and vulnerability management program (Snyk and adjacent tooling), including pack ownership, CI/CD security gating, and repository risk classification processes.
- Drive vulnerability remediation SLAs and hold engineering accountable to them.
- Continuously mature the program from reactive scanning toward proactive, gated prevention.
2. Incident Response & Forensics
- Act as an incident commander for security incidents, including coordinating cross-functional response, containment, and communication.
- Own the bug bounty and continuous penetration testing disclosure program: triage, validation, remediation tracking, and researcher communication.
- Facilitate post-incident reviews and root-cause analysis, with particular attention to recurring architectural risk patterns.
- Ensure remediation of systemic issues, not just point fixes and elevate platform-level fixes when the same root cause recurs across incidents.
3. Security Architecture & Emerging Risk
- Own security architecture review for new systems, platforms, and AI agent deployments, including AI agent identity and access patterns (eg, cross-app access, delegated identity).
- Maintain security standards for cloud infrastructure, endpoint protection, and network/edge security.
- Partner with IT Operations on identity-related risk (entitlement sprawl, contractor and non-employee access, and access governance) providing the security requirements and risk lens that IT Operations executes against.
4. GRC, Policy & Compliance
- Own the security policy library, risk register, and control framework; keep them current and audit-ready.
- Lead internal and external audits and assessments, coordinating evidence collection across IT, Engineering, and Legal.
- Report program maturity, open risk, and remediation progress to executive leadership on a regular cadence.
- Oversee processes to update and maintain the Enterprise Security Risk Register.
5. AI Governance & Emerging Technology Risk
- Partner with the Chief AI Officer on the security dimensions of AI governance, including enforcement of AI acceptable-use policy and identification of security risk in new AI tooling and agent deployments.
- Provide the security review and risk sign-off for new AI platforms, agents, and integrations prior to broad rollout.
6. Third-Party & Vendor Risk
- Own vendor and third-party security risk assessment for new tools, integrations, and contractors.
- Maintain a defensible, repeatable process for evaluating vendor security posture before onboarding.
7. Security Awareness & Culture
- Own company-wide security awareness programming, phishing simulation, and targeted training following incidents or audit findings.
- Build blameless, clear communications that raise the organization's security literacy without creating fear or confusion.
8. Team Leadership & People Management
- Hire, coach, and develop the Security Engineering team.
- Set team priorities, run performance management, and build a growth path for security engineers.
- Establish team operating rhythm: on-call/incident rotation, backlog grooming, and technical review standards.
9. Executive & Cross-Functional Communication
- Own the security content in recurring executive reporting.
- Represent Information Security in cross-functional forums (Legal, AI governance, IT Operations, Engineering leadership).
- Escalate material risk, resourcing gaps, or unresolved cross-functional blockers promptly and clearly.
Required Qualifications
- 7+ years in information security, including meaningful experience in application security, incident response, and security architecture.
- Demonstrated experience running vulnerability management programs at scale (eg, Snyk or comparable tooling).
- Direct incident command experience, including coordinating cross-functional response to significant security events.
- People management experience, ideally building or scaling a security engineering team.
- Working knowledge of cloud security, identity and access management concepts, and modern AI/agent architecture risk.
- Strong written and verbal communication skills, including comfort presenting to executive audiences.
Preferred Qualifications
- Experience with bug bounty/responsible disclosure program management.
- Experience building or maturing a GRC program, including audit and compliance framework experience (SOC 2, ISO 27001).
- Familiarity with AI agent security risk, including MCP-style tool/agent architectures and identity delegation patterns.
- Experience partnering with AI governance or data governance functions.
- Relevant certifications (CISSP, CISM, or equivalent).
Core Competencies
- Incident command and crisis leadership
- Security architecture and risk assessment
- Program and process maturity building
- People leadership and coaching
- Executive communication
- Cross-functional influence without direct authority over partner teams
- Judgment under ambiguity and time pressure
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Senior Backend Engineer II, Data & Agentic Context Platforms
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
Meet Fetch Engineering
At Fetch, engineering is driven by curiosity, ownership, and a bias toward action. We operate in complex problem spaces where the right answer is not always clear, and success depends on adaptability, critical thinking, and informed decision-making. Our engineers are comfortable navigating ambiguity, understanding tradeoffs, gathering context, and turning uncertainty into progress while maintaining high technical standards.
Engineers at Fetch take pride in building reliable, scalable systems that serve millions of users. You will contribute directly to the codebase, collaborate closely with cross-functional partners, and help shape best practices that elevate the quality of our work. We foster a culture of mentorship and collaboration, where engineers grow by learning from one another and holding a high bar for quality, reliability, and impact.
About the Role:
Fetch is looking for a Senior Backend Engineer II to build the data and context foundation for our agentic platform. You’ll design and operate the backend services, APIs, data pipelines, and storage systems that make trusted organizational and user context available to agents and product experiences with the appropriate latency, quality, security, and cost.
Working closely with agent, machine learning, data, security, and product teams, you’ll own systems from ingestion and modeling through retrieval and serving. You’ll create reusable platform capabilities that account for context semantics, provenance, freshness, permissions, evaluation, and dependable retrieval.
Role Responsibilities:
- Design, build, and operate scalable backend services and APIs that ingest, transform, retrieve, and serve context to agents and product applications.
- Own batch and real-time data flows, including event ingestion, transformation, indexing, storage, and low-latency serving.
- Develop reusable capabilities for agent context, including connectors, context assembly, memory and state interfaces, metadata and provenance, authorization-aware retrieval, and evaluation signals.
- Define data models, schemas, and contracts, and implement validation, lineage, freshness checks, and observability as upstream systems evolve.
- Select storage and retrieval patterns across operational databases, data warehouses and lakes, search systems, caches, and graph or vector technologies based on access patterns.
- Establish SLIs and SLOs, monitor latency and correctness, plan capacity, manage costs, and design graceful failure and recovery paths.
- Translate ambiguous context needs into durable platform abstractions and lead technical designs through implementation, rollout, measurement, and adoption.
- Improve engineering velocity through well-designed SDKs, tools, documentation, deployment patterns, and paved paths.
- Mentor engineers and raise the bar for backend architecture, data quality, operational excellence, and the responsible use of context.
Minimum Requirements:
- 8+ years of professional software engineering experience, including ownership of production backend or distributed systems at meaningful scale.
- Strong programming skills in at least one modern language, such as Go, Python, Java, or Rust, along with proficiency in SQL and data modeling.
- Experience designing and operating APIs, asynchronous workflows, and data-intensive systems with demanding reliability, scalability, latency, and data-quality requirements.
- Experience with modern data infrastructure, including streaming or messaging systems, batch processing, operational databases, and cloud-based data platforms.
- Sound technical judgment regarding data consistency, schema evolution, privacy and access control, failure handling, performance, and cost.
- Experience with AWS, Infrastructure as Code tools such as Terraform or CloudFormation, CI/CD, and modern software delivery practices.
- Ability to lead ambiguous technical problems from architecture through adoption, delivering incrementally and improving systems based on evidence.
- Strong communication and collaboration skills, including the ability to present technical designs, constructively challenge decisions, align cross-functional partners, and mentor other engineers.
- A bachelor’s or advanced degree in Computer Science, Engineering, Data Science, Mathematics, or a related field—or equivalent practical experience.
Preferred Requirements:
- Experience building production agentic or LLM-powered platforms, including context assembly, memory, retrieval, or evaluation systems.
- Experience with vector databases, graph technologies, search platforms, or hybrid retrieval approaches.
- Experience developing internal platforms, SDKs, or paved paths adopted by multiple engineering teams.
- Familiarity with authorization-aware retrieval and the governance of sensitive data, including provenance, lineage, freshness, and privacy.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Compensation: At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $190,409 - $224,011. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Staff Data Scientist, Rewarded Apps
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
Fetch is looking for a Staff Data Scientist to serve as the senior analytical and scientific leader for our Play business and broader Rewarded Apps portfolio. Reporting to the Senior Director of User Analytics & Insights, you’ll partner with General Managers and leaders across Product, Marketing, Engineering, and other functions to shape how data, experimentation, and advanced analytics inform the future of Play.
This is a strategic, hands-on individual contributor role. You’ll set the analytical direction for Play, identify the highest-value questions for the business, and lead complex analyses and modeling initiatives that influence product strategy, monetization, engagement, and long-term growth. While this role has no direct reports, you’ll mentor analysts and data scientists, establish best practices, and raise the bar for analytical rigor across the organization.
Role Responsibilities:
- Set the analytical and scientific strategy for Play, identifying high-impact opportunities across revenue, margin, engagement, retention, user experience, and advertiser performance.
- Serve as a senior thought partner to business, Product, Marketing, and Engineering leaders, proactively defining the questions analytics should answer.
- Translate ambiguous business and product challenges into structured analytical approaches that clearly communicate trade-offs, uncertainty, and expected impact.
- Develop a deep understanding of the Play P&L and connect user behavior and product performance to revenue, margin, and marketplace outcomes.
- Lead advanced analytics and data science initiatives across engagement, retention, monetization, personalization, segmentation, and marketplace dynamics.
- Build predictive and machine learning models that identify behavioral patterns, forecast outcomes, prioritize opportunities, and inform product and business strategy.
- Shape Play’s experimentation and measurement strategy, applying A/B testing, causal inference, quasi-experimental methods, and observational analysis as appropriate.
- Develop scalable analytical assets, feature pipelines, modeling frameworks, and trusted measurement systems using Python and SQL.
- Partner with Product and Engineering to operationalize models, scoring frameworks, and analytical outputs that improve the user experience and business performance.
- Translate complex findings into clear recommendations for senior and executive audiences, framed around customer outcomes, financial impact, strategic risk, and opportunity cost.
- Mentor analysts and data scientists, review high-impact analyses, and establish best practices for modeling, experimentation, documentation, reusable code, and data storytelling.
Minimum Requirements:
- 8+ years of experience in data science, analytics, quantitative strategy, or a related field, including ownership of complex product or business domains.
- Advanced proficiency in Python and SQL, with experience building reusable analytical and modeling workflows.
- Experience developing, evaluating, and operationalizing machine learning and predictive models, including feature engineering and translating model outputs into business decisions.
- Strong foundation in statistics, experimental design, power analysis, metric selection, segmentation, and causal inference.
- Experience applying causal inference techniques such as difference-in-differences, matching, synthetic controls, or related methodologies.
- Experience developing models related to personalization, propensity, recommendations, forecasting, retention, or lifetime value.
- Demonstrated ability to independently structure and solve ambiguous, high-impact problems while balancing analytical rigor with business urgency.
- A track record of using analytics to drive measurable improvements in areas such as revenue, engagement, retention, product performance, or operational efficiency.
- Proven ability to influence senior stakeholders across Product, Engineering, Marketing, and business teams without direct authority.
- Experience mentoring analysts or data scientists and improving the quality of work across a broader team.
- Exceptional communication and data storytelling skills, including the ability to explain sophisticated analytical concepts to non-technical audiences.
Preferred Requirements:
- Experience in consumer technology, gaming, marketplaces, rewards, loyalty, or another high-frequency digital product.
- Experience with modern analytics engineering tools and practices, including dbt, Git/GitHub, Spark, or similar technologies.
- Experience working with businesses where user engagement, monetization, incentives, and marketplace economics are closely connected.
- Experience combining advanced analytics with both product and commercial strategy.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Compensation: At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Engineering Manager, Play Expansion
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
Meet Fetch Engineering
At Fetch, engineering is driven by curiosity, ownership, and a bias toward action. We operate in complex problem spaces where the right answer is not always clear, and success depends on adaptability, critical thinking, and informed decision-making. Our engineers are comfortable navigating ambiguity, understanding tradeoffs, gathering context, and turning uncertainty into progress while maintaining high technical standards.
Engineers at Fetch take pride in building reliable, scalable systems that serve millions of users. You will contribute directly to the codebase, collaborate closely with cross-functional partners, and help shape best practices that elevate the quality of our work. We foster a culture of mentorship and collaboration, where engineers grow by learning from one another and holding a high bar for quality, reliability, and impact.
About the Role:
Fetch is scaling the systems and experiences that help tens of millions of users discover new ways to engage, earn, and return. We are hiring an Engineering Manager, Play Expansion to lead the team responsible for extending Play beyond the Play hub and making games and rewarding gameplay more discoverable throughout Fetch.
The Play Expansion team builds the capabilities that bring Play into the surfaces and journeys where users already engage, including Discover, Nexus, and the broader Fetch information architecture. The team standardizes how Play games, milestones, and rewards are merchandised and awarded across the app, connecting with common patterns such as offerization today and Earning Opportunities in the future.
As an Engineering Manager on Play Expansion, you will lead a team of engineers building backend and mobile components and capabilities that support ranking and placing Play content, including games and milestones, across multiple app surfaces, for improved discoverability and outcomes. You will partner with engineers and peer teams across Play and other Fetch pillars to translate defined product requirements into clear team plans, unblock execution, and make pragmatic technical tradeoffs. This role is accountable for the measurable outcomes, health, and technical quality of the single team, and requires enough hands-on technical depth to guide design discussions, review tradeoffs, and help the team build sustainably.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
What you’ll do at Fetch (Role Responsibilities):
- Lead, coach, and develop a team of software engineers across multiple experience levels
- Set clear expectations, provide regular feedback, and support career growth and performance management
- Own delivery for the Play Expansion roadmap, ensuring predictable execution and high-quality outcomes
- Translate product and business goals into clear technical plans and milestones
- Help the team prioritize, sequence, and unblock multiple workstreams while clarifying tradeoffs around scope, quality, and timing
- Partner with senior and staff engineers to guide system design, architecture, code quality, and technical decision-making within the team
- Collaborate with Product, Design, Data, Support, and engineering teams across Play and other Fetch pillars to align dependencies and deliver cohesive user experiences
- Ensure systems are scalable, reliable, observable, and resilient under high traffic and transaction volume
- Balance delivery velocity with long-term technical health and operational excellence
- Improve team processes, reduce operational overhead, and drive continuous improvement
- Communicate progress, risks, and tradeoffs clearly to stakeholders and leadership
- Foster a culture of ownership, quality, and accountability
- Support engineers in using AI-assisted tools such as GitHub Copilot or Claude Code to improve development velocity, documentation, and code quality
In your Toolbox (Minimum Requirements):
- Experience leading software engineers as an Engineering Manager or technical lead, with readiness to own people management for a small team
- 8+ years of experience in software engineering, technical leadership, or closely related work
- Strong technical background in backend systems and/or native mobile applications, with the ability to guide engineers across both
- Ability to stay close to technical execution through design reviews, code reviews, architectural discussions, and tradeoff analysis
- Experience delivering high-quality, customer-facing consumer products at meaningful scale
- Ability to translate product and business goals into clear technical plans, team priorities, and measurable outcomes
- Sound technical judgment for balancing delivery speed, scalability, reliability, maintainability, and operational health
- Experience collaborating across engineering teams and navigating dependencies in a cross-functional product environment
- Strong communication skills, including the ability to navigate differing viewpoints and advocate for realistic scope and technical constraints
- Commitment to engineering best practices including testing, observability, incident response, and active management of technical debt
- Ability to work effectively with remote teammates across US time zones
Compensation: At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $167,875 - $197,500. Discover our benefits and how our employees live rewarded at https://fetch.com/careers
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Senior Machine Learning Engineer I - Ads Platform
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role
We are seeking a Machine Learning Software Engineer to join Fetch’s Ads Platform team. This role sits at the intersection of applied machine learning, data engineering, and production systems, with a focus on building and improving ranking, relevance, and optimization models that drive ad selection and delivery at scale. You will partner closely with product, data, and platform teams to develop ML-driven decisioning systems, including feature pipelines, model training and evaluation workflows, and low-latency serving infrastructure. This is a high-impact opportunity to influence how ads are ranked and personalized across the Fetch experience, improving advertiser performance, user engagement, and overall marketplace efficiency.
Role Responsibilities:
- Design, build, and improve machine learning models that power ad ranking, relevance, and optimization across the Fetch platform.
- Implement and iterate on active learning strategies, including data sampling, error-driven retraining, and human-in-the-loop workflows to improve ranking quality.
- Leverage LLMs to reduce model development and annotation effort, including synthetic data generation, assisted labeling, weak supervision, and error analysis for ranking and relevance tasks.
- Own ML experimentation, offline and online evaluation, and production inference for assigned ad ranking components.
- Partner closely with product, data, and platform teams to translate advertiser and user experience gaps into measurable ML improvements.
- Maintain high standards for model performance, reliability, latency, and data quality in production ranking systems.
- Use AI-assisted tools to accelerate development, experimentation, debugging, and analysis while maintaining strong engineering judgment.
- Designing features and validating ideas with ChatGPT & Claude sandboxes.
- Leveraging AI for code generation and technical prototyping.
- Using AI assistants for systems architecture diagramming and design validation.
Minimum Requirements:
- 5+ years of software engineering experience with a strong track record of building and maintaining production ML or data-driven systems.
- Strong proficiency in Python for machine learning and data processing, with working knowledge of Go, and hands-on experience deploying low-latency models into production ranking or decisioning systems.
- Experience with AWS and distributed systems, including building or operating scalable training pipelines and online inference services.
- Practical experience applying LLMs to reduce model development and data labeling effort, including assisted labeling, synthetic data generation, weak supervision, or model error analysis.
- Strong engineering judgment and systems mindset, with an emphasis on reliability, performance, and long-term maintainability of ranking or optimization systems.
- Experience using AI-assisted development tools (e.g., GitHub Copilot, ChatGPT, or similar) to accelerate iteration while maintaining high code quality.
- Ability to critically evaluate AI-generated outputs, debug complex issues, and validate correctness in production ML workflows.
Preferred Requirements:
- Bachelor’s or Master’s degree in Computer Science, Machine Learning, or a related field, or equivalent practical experience.
- Familiarity with modern AI tooling and frameworks such as AWS Bedrock, LangChain, vector databases, or similar orchestration technologies used in ML-powered decisioning systems.
- Experience building and operating machine learning workflows involving large language models (LLMs), including prompt-driven systems and model-assisted pipelines.
- Familiarity with orchestrating ML-driven decisions in high-throughput or low-latency environments, such as ranking, recommendation, or optimization systems.
- Experience with applied machine learning for relevance, ranking, or personalization problems (e.g., feature engineering, model evaluation, or feedback loops).
- Experience working in small, fast-moving, cross-functional teams, partnering closely with product, data, and platform stakeholders.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Staff Data Scientist, Product
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
Meet Fetch AI & Data
AI & Data at Fetch sit at the center of how we understand our business, make decisions, and build intelligent products. The organization operates as an integrated AI & data ecosystem, spanning multiple disciplines, including data engineering, analytics engineering, machine learning, experimentation, and data platforms, all working together to turn data into durable business and customer impact.
Teams operate in complex problem spaces where requirements evolve, tradeoffs are constant, and the right answer is rarely obvious. Success depends on strong technical judgment, comfort with ambiguity, and the ability to gather context and make informed decisions while balancing quality, performance, scalability, and responsible use.
Practitioners across this org contribute hands-on to production systems, analytical foundations, and intelligent features. You will collaborate closely with product, platform, and engineering partners, help shape standards and best practices, and ensure our AI and data capabilities scale reliably as Fetch grows.
About the Role
Fetch’s off-platform data business monetizes our data beyond the app through audience segments, measurement capabilities, and data feeds. We are seeking a Staff Data Scientist to build the foundations of this business and accelerate its growth, serving as technical lead for a small team of data scientists while remaining hands-on in building the models and systems behind our data products.
You’ll set the technical direction across audiences, measurement, and data feeds, and personally architect and build the models and systems behind them, from early prototypes through scalable production use. On the audience side, you’ll build predictive models that extend Fetch’s reach well beyond our own user base, shape the relevance and ranking approaches that match the right audiences to each advertiser’s goals, and apply those capabilities to in-product work as well. On the measurement side, you’ll own the frameworks that turn campaign data into trusted proof of sales impact, using causal inference to separate true advertising effects from noise.
You’ll also set the quality bar for your team through hands-on mentorship and rigorous reviews, champion our methodology with customers, partners, and industry leaders, and align senior leaders around clear, decisive recommendations. You’ll build strong partnerships across product, engineering, and Go-to-Market teams to help establish Fetch’s approach as a trusted market standard.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
What you’ll do at Fetch
- Lead a small team of data scientists as technical lead, owning the quality and delivery of the team's work.
- Set the technical direction and roadmap across audiences, measurement, and data feeds, partnering with product and engineering on the design, quality, and coverage of the data delivered to partners.
- Architect and build the models and systems behind our data products.
- Develop data scientists in causal inference, predictive modeling, and clear communication.
- Build predictive models that identify likely buyers and extend audiences beyond Fetch's user base.
- Shape relevance and ranking approaches that match the right audiences to advertiser goals.
- Define how audience quality is evaluated and articulate what differentiates Fetch audiences in a crowded market.
- Extend these models to in-product use cases, such as acquiring high-value users for Fetch.
- Own the measurement frameworks that connect ad exposure to verified conversions using Fetch data, and turn one-off analyses into repeatable, scalable products.
- Drive the application of causal inference and experimental design to establish whether advertising drove outcomes.
- Champion our methodology with customers, partners, and industry leaders, anticipating the challenges they will raise.
- Establish our approach as a trusted market standard through clear documentation and evangelism.
- Align senior leaders around clear, decisive recommendations on strategy and tradeoffs.
- Develop strong partnerships across product, engineering, and Go-to-Market teams, including sales and business development.
- Carry work from prototype to production alongside ML engineering, data engineering, and platform teams.
- Spot gaps others haven't, build alignment across stakeholders, and sustain momentum on long-running initiatives.
In your Toolbox
- 8+ years of total experience in data science or applied statistics, including 3+ years of industry experience building ads platform capabilities, such as audience products or measurement systems.
- Strong statistical foundation, with deep expertise in causal inference and advertising measurement.
- Hands-on experience building and architecting predictive modeling systems for advertising as well as relevance and ranking systems.
- Experience building systems that run beyond a prototype, with the ability to partner with engineering to take them into production.
- Experience leading or mentoring other data scientists, including setting technical direction and reviewing the quality of their work.
- Experience leveraging modern analytics tooling such as Python, SQL, Snowflake, and dbt.
- A clear track record of influencing senior leadership and partnering with product and engineering stakeholders.
- Clear and decisive written and verbal communication, including the ability to explain complex methodology to non-technical audiences.
- Demonstrated initiative in identifying problems others haven’t and driving them to resolution across teams.
- Demonstrated ability to evaluate AI tools critically and apply them where they meaningfully improve results.
- Bachelor’s degree in a quantitative field.
Nice to Haves
- Advanced degree in a quantitative discipline.
- Experience with off-platform and programmatic advertising or identity.
- Experience defending measurement or audience methodology in conversations with external customers or industry partners.
- Experience partnering with GTM, sales, or business development teams.
- Experience with retail or CPG purchase data.
Compensation: At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Senior Data Scientist I, Monetization
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
Meet Fetch AI & Data
AI & Data at Fetch sit at the center of how we understand our business, make decisions, and build intelligent products. The organization operates as an integrated AI & data ecosystem, spanning multiple disciplines, including data engineering, analytics engineering, machine learning, experimentation, and data platforms, all working together to turn data into durable business and customer impact.
Teams operate in complex problem spaces where requirements evolve, tradeoffs are constant, and the right answer is rarely obvious. Success depends on strong technical judgment, comfort with ambiguity, and the ability to gather context and make informed decisions while balancing quality, performance, scalability, and responsible use.
Practitioners across this org contribute hands-on to production systems, analytical foundations, and intelligent features. You will collaborate closely with product, platform, and engineering partners, help shape standards and best practices, and ensure our AI and data capabilities scale reliably as Fetch grows.
About the Role
Fetch is built on real purchase data, shared by millions of users scanning their receipts. In Monetization, we turn that signal into products advertisers rely on: audiences built from actual shopping behavior, and measurement that shows whether a campaign changed what people bought.
As a Senior Data Scientist I, you’ll independently own a defined audience or measurement product, from framing the problem to delivering it. Most of your work will support our third-party data products business, and you’ll also apply what you learn to first-party user monetization. You’ll own the full loop: building informed audiences, extending them beyond Fetch’s user base, measuring off-platform outcomes through receipts, and using those results to make the next audience better.
This is a hands-on scientific and product role. You’ll partner closely with Product, Engineering, Sales, and GTM, and you’ll be in the room with customers explaining what the product does, why it works, and where its limits are.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
What you’ll do at Fetch
- Independently own a defined audience or measurement product, from problem framing through delivery
- Translate advertiser goals and purchase behavior into audience definitions, labels, and predictive models
- Build and validate statistical expansion beyond Fetch users, testing quality, calibration, and reach on held-out populations while keeping observed purchases distinct from inferred propensity
- Combine receipt, partner, panel, survey, and contextual data into reliable datasets, accounting for linkage uncertainty, missingness, and coverage, and applying weighting or calibration where warranted
- Design credible studies linking ad exposure to receipt-observed purchases, using experiments when feasible and well-justified observational methods when they aren’t
- Check receipt coverage, exposure matching, selection bias, and uncertainty, and keep attribution and incrementality distinct
- Turn customer problems into scoped products with clear success criteria and launch recommendations, balancing audience quality, reach, advertiser value, user value, revenue, and cost
- Feed campaign outcomes back into audiences and models, using holdouts and fresh data to confirm improvements are real
- Partner with Sales and GTM to shape pilots and explain the product’s value, presenting methods and limitations without overpromising precision or lift
- Build reproducible datasets, analyses, and validation checks, partnering with Product, Engineering, and ML engineers to move prototypes into production
- Document your methods, share reusable code, and pass on what you learn to the team
In your Toolbox
- 5+ years of experience in data science, machine learning, or applied analytics, with demonstrated ownership of complex analytical problems in product-driven environments
- Experience owning an audience, measurement, or data product from an ambiguous question through delivery and a business decision
- A track record of working regularly with product, engineering, and commercial partners, with the ability to clearly explain both the customer need and your own contribution
- Experience building useful datasets from fragmented, incomplete, or biased sources, and showing how you assessed their validity
- Strong population inference skills, including generalizing from an observed sample to a broader population and checking who’s missing
- Experience building propensity or audience models and validating them against real-world usefulness (population coverage, calibration, and measured outcomes), not just offline accuracy, then using the results to improve the next iteration
- Hands-on causal inference experience, including designing an experiment or observational study you can defend (the comparison, assumptions, diagnostics, and limits) and separating attribution from true incrementality
- Strong SQL, Python, applied statistics, and predictive modeling skills, plus a habit of building reusable, reproducible assets
- The ability to explain scientific findings clearly to nontechnical and customer audiences
- Sound judgment about when to move independently and when to seek review because assumptions or scope have outrun the evidence
Nice to haves
- Applied experience in monetization data science, audience development, advertising measurement, market research, or consumer panels, especially where you tied data work to customer or commercial value is strongly preferred
- Experience working with panel, survey, consumer research, or purchase data
- A background in political science, survey methodology, econometrics, demography, or another quantitative field where you built strong datasets with limited resources and made explicit inferences about populations from sparse data
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is [$159,945 - $188,171]. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Senior Data Scientist II, Monetization
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
Meet Fetch AI & Data
AI & Data at Fetch sit at the center of how we understand our business, make decisions, and build intelligent products. The organization operates as an integrated AI & data ecosystem, spanning multiple disciplines, including data engineering, analytics engineering, machine learning, experimentation, and data platforms, all working together to turn data into durable business and customer impact.
Teams operate in complex problem spaces where requirements evolve, tradeoffs are constant, and the right answer is rarely obvious. Success depends on strong technical judgment, comfort with ambiguity, and the ability to gather context and make informed decisions while balancing quality, performance, scalability, and responsible use.
Practitioners across this org contribute hands-on to production systems, analytical foundations, and intelligent features. You will collaborate closely with product, platform, and engineering partners, help shape standards and best practices, and ensure our AI and data capabilities scale reliably as Fetch grows.
About the Role
Fetch is built on real purchase data, shared by millions of users scanning their receipts. In Monetization, we turn that signal into products advertisers rely on: audiences built from actual shopping behavior, and measurement that shows whether a campaign changed what people bought.
As a Senior Data Scientist II, you’ll own the scientific and product roadmap for a Monetization domain, connecting first-party user monetization with our third-party data products. You’ll lead the full flywheel: informed audience creation, statistical expansion beyond Fetch’s user base, receipt-based off-platform measurement, and continuous audience improvement.
This is a hands-on product leadership role. You’ll act as owner and seller for your domain alongside Product, Engineering, Sales, and GTM, shaping what gets built, how it’s positioned, and what claims the evidence can support.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
What you’ll do at Fetch
- Own the scientific and product roadmap for your domain, deciding what to build, what to sequence, and what to decline
- Set the standards for how audiences are created, evaluated, and expanded beyond Fetch users
- Make the call on reach–precision and revenue–cost trade-offs, favoring scalable products over one-off customization
- Shape how we combine receipt, partner, panel, and survey data, and decide which data investments are worth making
- Own measurement methodology for complex studies linking ad exposure to receipt-observed purchases
- Define what results can and can’t support, especially when a causal claim or generalization goes beyond the evidence
- Turn bespoke studies into repeatable products
- Build the feedback loop between audiences and measurement, with the holdouts and monitoring to trust what it tells you
- Connect first-party monetization with third-party products, including using audience insights to acquire and engage high-value users
- Lead the scientific case with Sales and GTM, from customer discovery and pilots to positioning and handling buyer objections
- Influence senior stakeholders and commercial commitments with clear, evidence-backed recommendations
- Stay hands-on in SQL, Python, statistical modeling, and causal inference
- Mentor scientists and establish methods that raise quality across the domain
In your Toolbox
- 8+ years of experience in data science, machine learning, or applied analytics, with demonstrated leadership of complex analytical products in product-driven environments
- Experience defining a scientific or data-product roadmap, and the ability to explain what you prioritized, what you declined, and why
- Experience leading cross-functional delivery with Sales, GTM, Product, and Engineering, including shaping customer pilots and defending product value directly
- A track record of building differentiated datasets or audience products from imperfect sources, with clear trade-offs on coverage, validity, and cost
- Experience with audience expansion, panel calibration, data fusion, or measurement products that held up beyond the original sample
- Ownership of complex causal measurement, including defending your assumptions under scrutiny and changing a recommendation when the evidence fell short
- Judgment on reach–precision and revenue–cost trade-offs, including recognizing when more scale reduced value
- Sustained audience or monetization gains and customer adoption, with measured outcomes used to redirect product strategy
- Evidence of influencing senior stakeholders, such as times when evidence changed a pitch, commitment, or investment
- Hands-on depth in SQL, Python, statistical modeling, and causal inference
- Experience mentoring scientists and establishing reusable methods that improved quality beyond your own work
Nice to haves
- Substantial ownership of audience, measurement, or monetization data products in advertising, retail media, market research, consumer panels, or a comparable commercial setting is strongly preferred
- Experience translating market research or quantitative social science into repeatable products and customer or commercial decisions
- A background in political science, survey methodology, econometrics, demography, or another resource-constrained quantitative field
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is [$183,665 - $216,077]. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Finance and Legal
Senior Manager, Strategic Finance, Growth & Emerging Businesses
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
As the Sr. Sales Finance Manager, you will lead a team to execute all financial aspects of Fetch’s budgeting, planning, performance tracking and management, partnering closely with department leaders across the organization. This role is pivotal in guiding our financial strategy, optimizing company performance, and ensuring efficient financial operations to support the company’s growth and objectives. This role will report to the Director of Revenue Finance.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities:
- Develop and execute the company’s financial strategy in alignment with organizational goals.
- Manage financial planning, budgeting, forecasting, and reporting processes for the revenue org
- Analyze and interpret financial data to provide insights and recommendations to senior management for strategic decision-making.
- Assist in the financial due diligence for potential investments, acquisitions, partnerships, or fundraising events.
- Develop key detailed reports that help cross-functional business partners growth their books of business.
- Collaborate cross-functionally with other departments to drive financial performance and operational excellence.
- Manage and develop a high-performing team, fostering a culture of accountability and continuous improvement.
Minimum Requirements:
- 8+ years experience in finance, consulting, investment banking, or related roles.
- Experience in ad tech, digital media, or advertising revenue models
- Must have in-house tech experience.
- Strong financial analysis, modeling, and forecasting skills.
- Sales support experience required; high growth companies a nice to have
- Excellent leadership, communication, and interpersonal skills.
- Strategic thinker with the ability to translate financial data into actionable insights.
- Experience managing complex financial transactions and negotiations.
- Advanced proficiency in financial software and Microsoft Excel.
Preferred Requirements:
- CRM proficiency, particularly Salesforce, for pipeline analysis and revenue forecasting
- SQL or data querying skills to enable independent data pulls and analysis
- Prior experience in a high-growth or start-up environment
- Familiarity with NetSuite or similar ERP systems
- Broad FP&A background that complements a sales finance focus
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $143,000 - $168,000. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Director, Procure to Pay
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
We're hiring a Director of Procure-to-Pay to own our full P2P lifecycle — Procurement, Accounts Payable, and Travel & Expense — as one connected function. You'll build out a formal procurement capability from the ground up while leading our existing AP and T&E teams, creating a seamless process from vendor sourcing all the way through payment.
This role is equal parts builder and operator. You'll design the policies, systems, and vendor management practices that don't fully exist yet, while also running the day-to-day teams and processes that already do. If you love bringing structure to ambiguity and want ownership over an entire function rather than a slice of one, this is built for you.
You'll report to the VP of Financial Operations and partner closely with Legal, Strategic Finance, InfoSec, and other business leaders across the company.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities:
- Own the full procure-to-pay lifecycle end to end, from procurement intake and vendor sourcing, through contracting, to invoicing and payment
- Build Fetch's procurement function from scratch: policy, purchasing approval frameworks, vendor risk and onboarding processes, and category sourcing strategy
- Lead and grow our Accounts Payable and Travel & Expense teams, ensuring both scale smoothly as the company grows
- Select and implement the systems needed to support procurement and close gaps in our current P2P tech stack
- Negotiate vendor contracts and drive measurable savings across major spend categories
- Partner with Legal, Financial Systems, and Accounting on contract terms, controls, and audit readiness
- Define and track the metrics that matter across the full P2P chain — cycle time, compliance, savings, and payment performance
Minimum Requirements:
- 8+ years of experience across Procurement, AP, and/or T&E, with a track record of building or significantly scaling a procurement function — not just running one that's already in place
- People management experience, ideally leading AP and/or T&E teams
- Strong systems fluency with modern P2P, ERP, or contract lifecycle tools
- A track record of negotiating vendor contracts and driving real savings
- Comfort working in ambiguity and building process where little exists today
- Excellent stakeholder management skills — you'll work closely with Finance leadership and teams across the business
Preferred Requirements:
- Experience standing up a procurement function from an early stage
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is [$173,000-202,000]. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Director, Tax
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
We're hiring a Director of Tax to build and own Fetch's tax function end to end across direct and indirect tax. You'll establish the strategy, processes, controls, and operating model needed to manage our federal, state, and local tax obligations while building infrastructure that can scale with the business.
This role is equal parts builder and operator. You'll own the day-to-day tax agenda while creating a function that does not formally exist today, bringing structure, visibility, and rigor to work that has historically been managed across internal teams and external advisors.
You'll report to the Chief Accounting Officer and partner closely with Accounting, FinOps, Strategic Finance, Legal, Financial Systems, and business leaders across the company.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities:
- Own Fetch's U.S. tax function end to end across federal, state, and local direct and indirect taxes
- Build the Tax function from the ground up, including policies, processes, controls, calendars, systems, and governance
- Own corporate income tax provision and compliance, including tax accounting, returns, estimates, and extensions, working with external advisors where appropriate
- Lead state and local tax strategy and compliance, including sales and use tax, gross receipts taxes, franchise taxes, nexus, and registration requirements
- Assess the tax implications of new products, revenue streams, deals, and business models, bringing Tax into key decisions early
- Manage tax audits, notices, inquiries, and other interactions with taxing authorities
- Partner with Accounting on close, financial statement disclosures, internal controls, and audit readiness
- Identify tax planning, credit, and incentive opportunities while balancing economics, compliance, and operational complexity
- Manage external tax advisors and tax technology, building the right long-term mix of internal capability, automation, and outsourced support
Minimum Requirements:
- 10+ years of progressive tax experience, with meaningful ownership across U.S. corporate income tax and state and local tax
- Experience building, leading, or significantly scaling an in-house corporate tax function, not just operating within an established one
- Strong knowledge of U.S. federal and state corporate taxation, ASC 740, and indirect tax
- Experience managing income tax provisions and tax compliance for a complex, multi-state business
- Ability to translate complex tax issues into clear business implications and practical recommendations
- Strong systems orientation and an interest in using technology and automation to build scalable processes
- Comfort working in ambiguity and strong stakeholder management skills across Finance and the broader business
Preferred Requirements:
- CPA and/or advanced degree in taxation
- Big Four or similar public accounting experience, ideally combined with in-house experience
- Experience in a high-growth technology, consumer, marketplace, advertising, or digital business
- Experience preparing a private company tax function for public-company scale and requirements
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $167,000- $196,000. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Senior Analyst, Strategic Finance
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
As a Senior Analyst, Strategic Finance, you will own the financial models behind Fetch's user base, including LTV/CAC and unit economics. You'll partner closely with the Growth team, own the data infrastructure powering our models, and help translate performance into a clear strategic story for senior leadership and investors. Reporting to the Director of Strategic Finance, this role is central to how Fetch understands the economics of its users and expands its platform across America, and it offers meaningful ownership of high-impact, high-visibility work.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities:
- Build and own the financial models across Users, including acquisition, retention, user dynamics, LTV/CAC, and unit economics
- Build and maintain the SQL queries that power those models, self-serving the data end to end
- Identify data anomalies, diagnose root causes, and partner with the Data team to resolve issues at the source
- Support user forecasting during the monthly, quarterly, and annual forecast cycles
- Turn ad hoc questions from Finance and Growth into clear, defensible analysis
- Go beyond the numbers to surface insights to the broader team and cross-functional partners
- Partner closely with Growth on acquisition and spend decisions, with lighter collaboration across Data and Product
- Help translate User economics into the story told to senior leadership and investors
Minimum Requirements:
- Bachelor's Degree in Finance, Economics, Statistics, or a related field
- 2+ years of experience in FP&A, strategic finance, growth/data analytics, or investment banking
- Strong financial modeling skills and advanced Excel/Google Sheets proficiency; comfortable building models from scratch
- SQL proficiency, able to self-serve within our data warehouse
- Data fluency to catch when something looks wrong and articulate it clearly so the Data team can fix the root cause
- Solid FP&A fundamentals: forecasting, variance analysis, and clear reporting
- Excellent written and verbal communication skills, with the ability to translate complex data into clear narratives for senior audiences
- Comfort operating independently in a fast-paced, startup-like environment, including where the problem isn't fully defined
Preferred Requirements: (OPTIONAL)
- Experience in a high-growth consumer tech, subscription, or marketplace company with a focus on user acquisition and retention
- Familiarity with BI/dashboarding tools; experience with Hex or Grafana a plus
- Exposure to marketing and/or user-acquisition efficiency (CAC, LTV)
- Experience with investor reporting or board-level financial presentations
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $99,000 - $106,000. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Deal Desk Operations Manager
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
The Deal Desk Operations Manager will play a critical role within the Financial Operations organization, serving as the operational bridge between Sales, Finance, Revenue Recognition, Billing, Implementation, and Systems teams. This individual will own operational governance for complex and non-standard revenue generating agreements, ensuring accurate deal setup, billing, revenue recognition, and compliance across systems including Salesforce (SFDC) and NetSuite.
This role combines deal structuring expertise, operational rigor, systems knowledge, and cross functional collaboration. The ideal candidate thrives in fast paced environments, understands complex commercial agreements, and can translate contractual terms into scalable operational execution.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities:
Deal Structuring & Operational Execution
- Review and operationalize complex and non-standard revenue generating agreements to ensure accurate setup across SFDC, NetSuite, billing, and revenue recognition systems.
- Partner with Sales and Finance teams to ensure deal structures are executable, scalable, and compliant before contract signature.
- Validate that negotiated deal terms can be cleanly configured and supported operationally within SFDC and NetSuite prior to contract execution.
- Ensure accurate billing setup, revenue recognition treatment, and downstream financial reporting for all deal types.
- Provide guidance to Sales teams on entering non standard deal structures into Salesforce to ensure proper accounting and operational execution.
Credit & Risk Management
- Perform credit evaluations on prospective partners and establish appropriate credit limits, billing terms, and payment terms.
- Continuously monitor partner accounts for ongoing credit risk and recommend adjustments as needed.
- Partner with Finance and Accounting leadership to mitigate operational and financial risk associated with customer agreements.
Cross-Functional Partnership
- Collaborate with Implementation, Systems Teams, Revenue Recognition, Billing, and other operational stakeholders to ensure partner campaigns are configured accurately, including markup, campaign overrides, budget caps, fraud buffers, discounts, and tier-based reductions aligned with executed contract terms before campaign go-live.
- Act as a key operational liaison between commercial and finance teams to ensure seamless execution throughout the Quote to Cash process.
Systems & Process Governance
- Own internal compliance and operational quality controls across all systems and departments involved in the Quote to Cash lifecycle.
- Ensure consistency and integrity of deal data across Salesforce, NetSuite, Mission Control, and other operational systems.
- Establish and maintain scalable processes for handling non-standard deals and evolving commercial structures.
- Drive continuous process improvement initiatives to improve accuracy, reduce operational risk, and increase efficiency.
Team Leadership
- Manage and oversee two offshore Order Management resources responsible for accurately capturing and maintaining revenue generating agreements within internal systems.
- Establish quality standards, workflows, and performance expectations for offshore operational support.
- Provide training, guidance, and process documentation to ensure operational consistency and accuracy.
Minimum Requirements:
- 5+ years of experience in Deal Desk, Revenue Operations, Financial Operations, Order Management, or Quote to Cash functions.
- Strong understanding of revenue recognition, billing operations, contract structuring, and financial controls.
- Experience supporting complex or non-standard commercial agreements in a high-growth environment.
- Deep familiarity with Salesforce (SFDC) and ERP systems such as NetSuite.
- Strong analytical, organizational, and problem solving skills with exceptional attention to detail.
- Ability to navigate ambiguity and balance operational scalability with business flexibility.
- Proven ability to collaborate crossfunctionally with Finance, Legal, Sales, Systems, and Operational teams.
- Experience managing or coordinating offshore operational resources preferred.
- Excellent communication skills with the ability to translate technical or financial concepts for non-technical stakeholders.
Preferred Requirements:
- Experience in advertising technology, marketplace, or performance marketing environments.
- Knowledge of ASC 606 revenue recognition principles.
- Experience with complex pricing models, campaign-based billing, or usage-based revenue models.
- Familiarity with process automation and operational controls within Quote to Cash workflows.
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $120,000 - $141,000. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Legal Intern, Privacy
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
As a Legal Intern focused on Privacy, you will support Fetch's data governance efforts, working closely with our Corporate Counsel, Privacy. You'll gain hands-on exposure to how a fast-growing consumer technology company builds and maintains its privacy and data governance program. This includes participating in and documenting data discovery exercises, mapping data flows, and helping maintain Fetch's data inventory.
This is a 3-month internship starting in January 2027, 10-15 hours per week, and reports to our Corporate Counsel, Privacy.
The deadline to apply is Friday, October 16, 2026.
In Your Tool Bag:
- Strong attention to detail and comfort working with complex, technical information
- Ability to translate technical data concepts into clear, organized documentation
- Curiosity about privacy law, data governance, and how technology companies manage personal data at scale
- Comfort working independently on structured projects with an ability to clearly communicate updates
- Strong written and interpersonal communication skills
- Discretion in handling sensitive and/or confidential information
You have experience with:
- Coursework or exposure to privacy law, data protection, emerging technologies, or related areas (e.g., a privacy law course, certificate, or clinic)
- Reviewing or organizing technical or legal documentation
- Comfort reading and interpreting policies, contracts, or regulatory materials
Bonus points:
- IAPP certification (CIPP/US, CIPP/E, or similar) obtained or in progress
- Prior internship or work experience involving data mapping, compliance, or data governance
- Familiarity with data inventory or data mapping tools
Program Eligibility:
- Currently a 2L or 3L actively enrolled in a J.D. program at an accredited law school
- In good academic standing with your law school
- Ability to work remotely for the duration of the 3-month internship
- Ability to commit to 12-15 hours per week for the duration of the internship
What you'll gain:
- Direct mentorship from Corporate Counsel, Privacy
- Real exposure to how a data-driven company develops and operationalizes privacy compliance
- Hands-on experience with data discovery, data flow mapping, and data inventory maintenance
- Exposure to an in-house legal team for a rapidly expanding technology company
Compensation:
At Fetch, we offer competitive compensation packages. The base salary range for this position is $40 per hour. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Other
Director, Executive Operations
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
Fetch is entering a pivotal phase of growth and operational complexity, with millions of users, expanding platform capabilities, and increasing cross-functional scale. As the company evolves from a high-growth business into a more operationally mature organization, there is a critical need to strengthen the systems, cadence, and leadership infrastructure that power execution across the company.
Fetch is hiring a Director of Executive Operations to architect and run Fetch’s executive operating system. You will design the systems that govern how the leadership team sets priorities, measures performance, and drives execution at scale.
Partnering directly with the COO, you will own the infrastructure behind decision-making velocity, metric integrity, and cross-functional alignment. This is a builder role for an operator who thrives on turning complexity into structured, high-functioning systems and who takes pride in making organizations run with precision.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities:
- Executive Operating System Ownership: Architect and run Fetch’s executive operating system, translating company strategy into structured mechanisms that drive alignment, accountability, and execution across the leadership team.
- Business Performance Governance: Own the company’s single source of truth for core business metrics (e.g., users, CAC, LTV), ensuring accuracy, consistency, and real-time visibility. Build processes that enforce accountability, surface discrepancies, and elevate insights for executive decision-making.
- Rhythm of Business (RoB) & Leadership Cadence: Design and optimize the company’s executive cadence, including leadership meetings, QBRs, and offsites. Set agendas, curate pre-reads, and implement decision frameworks that drive clear outcomes, fast decisions, and disciplined follow-through.
- OKR Architecture & Execution Alignment: Lead the design and implementation of Fetch’s OKR framework, ensuring alignment from company priorities to team-level execution. Build tracking systems, reporting cadences, and feedback loops that drive accountability and continuous improvement.
- Strategic Partnership to the COO: Serve as a high-leverage partner to the COO, synthesizing cross-functional inputs into clear insights, tradeoffs, and recommendations. Anticipate operational gaps, represent leadership intent, and drive accountability across senior stakeholders.
- Strategic Execution & Priority Workstreams: Maintain real-time visibility into the company’s highest-priority initiatives by participating in key forums, tracking progress against critical goals, and driving execution on select cross-functional workstreams and decision frameworks.
- Executive Communications & Decision Support: Curate and synthesize inputs into executive-ready briefs, presentations, and materials for internal and external engagements, ensuring leadership is consistently prepared, aligned, and focused on highest-impact decisions.
Minimum Requirements:
- 12+ years of experience in operations, business operations, strategy, program leadership, or consulting roles in high-growth or complex environments
- Proven track record of building and scaling internal operating systems (e.g., OKRs, executive cadences, reporting infrastructure)
- Experience working closely with C-suite executives, with the ability to influence and drive alignment at senior levels
- Strong analytical capability and comfort owning business metrics, reporting, and performance frameworks
- Demonstrated ability to translate ambiguity into structured, repeatable systems that drive execution
- Exceptional communication skills, with the ability to synthesize complex inputs into clear, actionable insights
- High judgment, executive presence, and the ability to operate as a trusted proxy to senior leadership
- Proven ability to manage multiple high-priority initiatives with rigor, speed, and attention to detail
- Bachelor’s degree or equivalent combination of education and experience
Preferred Requirements:
- Experience building business performance metrics in a high-growth company
- Track record of implementing and operationalizing OKR frameworks at scale
- Experience with board-level materials, corporate reporting, or data room governance
- Background in consulting, BizOps, or similar environments with strong systems orientation
- Experience in consumer technology, marketplace, or high-growth startup environments
- MBA or advanced degree a plus
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $184,896-$222,000. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
AI Operations Specialist
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
At Fetch, we’re building AI and automation systems that make our work smarter, faster, and more scalable. The AI Operations team is the human power behind that mission; ensuring our AI models, automations, and LLMs perform with quality, reliability, and impact.
As an AI Operations Specialist, you’ll play a key role in maintaining the accuracy and effectiveness of Fetch’s AI systems. You’ll complete evaluations, create annotations and training data, and provide the human insight that keeps our technology aligned with real-world needs.
This is a great opportunity for someone who’s naturally curious, quality-focused, and passionate about problem-solving. You’ll use tools like ChatGPT, Google App Scripts, and Airtable in your daily work; not just to save time, but to elevate your impact.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities:
- As an AI Operations Specialist, you’ll be hands-on in the work that powers Fetch’s automation and AI performance. Your responsibilities will include:
- Evaluating model outputs: Review and score LLM or automation performance to assess accuracy, consistency, and reliability.
- Annotating and labeling data: Create and maintain high-quality datasets that train and improve AI models.
- Applying reasoning and research: Use critical thinking, logic, and investigative research to determine the best possible answers or classifications when data is ambiguous or unclear.
- Supporting SMaC (Scan, Match, & Catalog): Contribute to mapping creation, catalog support, and maintaining the quality of existing ML models that power product recognition and classification.
- Using AI tools to enhance your work: Leverage tools like ChatGPT, Copilot, and other emerging technologies to increase speed and accuracy.
Individuals who are successful in this role are:
- Enthusiastic about Fetch
- You’re excited about using AI and automation to make everyday work smarter and more rewarding.
- Technically Proficient
- Comfortable with Google Sheets, digital collaboration tools, and adopting new AI platforms.
- A Fast Learner
- You pick up new tools and concepts quickly — especially when they make you more efficient.
- Adaptable to Change
- You thrive in a fast-moving environment where processes evolve as we learn.
- Self-Motivated
- You take initiative, ask questions, and look for ways to improve outcomes and systems.
- Coachable and Collaborative
- You value feedback and enjoy working closely with others toward shared goals.
Minimum Requirements:
- Hands on experience with LLMs like ChatGPT and Gemini.
- Direct experience using Google Sheets and Excel, including advanced features (pivot tables, v-look up)
- Ability to research, leverage provided SOPs, and use best judgment to solve ambiguous problems.
Preferred Requirements:
- Familiarity with data labeling, model evaluation, or QA workflows.
- Experience in tech-enabled operations, automation support, or customer operations.
- Background in consumer packaged goods (CPG), retail, or e-commerce.
- Bonus points for SQL or Python.
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The hourly rate for this position is $24.99 per hour. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Senior Strategic Finance Manager
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
As Senior Manager, Strategic Finance, you will own the financial models, forecasts, and reporting for Fetch’s Expanded Core business, which represents approximately 50% of Fetch’s total revenue. Your scope will span the full P&L—including revenue, cost of revenue, gross margin, headcount, and operating expenses—and directly shape how leadership allocates investment across the business. Working closely with Expanded Core leaders and the Data team, you will develop the underlying data infrastructure, evaluate performance, and translate results into a clear strategic narrative for senior leadership and investors. Reporting to the Senior Director of Product Finance, this role has end-to-end financial ownership of one of Fetch’s largest business segments and will play a central role in how the company plans, forecasts, and communicates its performance.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities:
- Own the Expanded Core P&L and its supporting financial models, including revenue, cost of revenue, gross margin, headcount, and operating expenses
- Build and maintain the SQL queries that support financial models, independently sourcing and validating the underlying data
- Identify data anomalies, diagnose root causes, and partner with the Data team to resolve issues at the source
- Lead Expanded Core forecasting during the monthly, quarterly, and annual forecast cycles, including budget-vs-actual analysis
- Turn ad hoc questions from Finance and business partners into clear, defensible analysis
- Go beyond the numbers to surface insights to the broader team and cross-functional partners
- Partner closely with Expanded Core business leads on revenue, headcount, and opex decisions — surfacing the tradeoffs (e.g., headcount growth vs. margin, opex investment vs. near-term profitability) and building the ROI case for prioritized bets
- Translate Expanded Core economics into the story told to senior leadership and investors, including in exec forums (MBRs, Monthly Collective Reviews, Annual Planning, Board)
- Mentor and provide guidance to more junior members of the Strategic Finance team
Minimum Requirements:
- Bachelor's Degree in Finance, Economics, Statistics, or a related field
- 8+ years of experience in FP&A, strategic finance, corporate finance, or investment banking
- Strong financial modeling skills and advanced Excel/Google Sheets proficiency; comfortable building models from scratch
- SQL proficiency, able to self-serve within our data warehouse
- Data fluency to catch when something looks wrong and articulate it clearly so the Data team can fix the root cause
- Strong FP&A fundamentals: forecasting, variance analysis, and clear reporting, with experience owning a P&L segment
- Excellent written and verbal communication skills, with demonstrated experience presenting to senior leadership and/or investors, and the ability to translate complex data into clear narratives for senior audiences
- Comfort operating independently in a fast-paced, startup-like environment, including where the problem isn't fully defined
Preferred Requirements:
- Experience in a high-growth consumer tech, subscription, or marketplace company
- Experience in reward or loyalty based businesses
- Familiarity with BI/dashboarding tools; experience with Hex or Grafana a plus
- Experience with investor reporting or board-level financial presentations
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $144,000 - $168,000 Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Operations
Fraud Analyst
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
Fraud Analysts are responsible for reviewing user activity, identifying fraudulent behavior, and ensuring accurate, fair outcomes. This is an execution-focused role centered on consistent, high-quality review work within established guidelines. Success in this role is driven by productivity, accuracy, and adherence to SOPs.
Hours:
- The role requires employees attend training the first 3 weeks, from Monday-Friday, 9am-5pm CST. Then, moves to a full-time, 5 days/week position, requiring at 2 weekend days. This is a first shift position, 9am-5pm CST with flexibility.
Role Responsibilities:
- Review user accounts and transactions for fraudulent activity using internal tools
- Meet performance expectations
- Apply SOPs to make accurate, consistent decisions
- Maintain quality standards
- Escalate cases that fall outside defined guidelines
- Accurately track time, follow schedules, and maintain operational discipline
- Stay current on fraud trends, tools, and process updates
Minimum Requirements:
- Independently executes standard workflows with moderate complexity and consistent accuracy
- Strong attention to detail and ability to follow defined processes
- Ability to work efficiently in high-volume, repetitive workflows
- Sound judgment within established guidelines; knows when to escalate
- Reliable, consistent execution with minimal rework
- Comfortable with tools, data, and case-based review work
- Strong time management and accountability
- Must be available to work weekends
Preferred Requirements:
- Previous experience in fraud detection, trust & safety, risk operations, or account review environments
- Experience using case management platforms, handling repetitive workflows while maintaining attention to detail and accuracy
- Familiarity with Google Workspace tools, including Google Sheets, Docs, and Gmail
- Experience communicating and collaborating in Slack or similar platforms
- Comfortable navigating multiple systems and tools simultaneously in a fast-paced operational environment
- Experience working in KPI-driven environments with productivity and quality expectations
- Ability to adapt quickly to changing SOPs, fraud tactics, and operational priorities
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The hourly salary rate for this position is $22.65. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Staff AI Evaluation Lead
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
At Fetch, we’re building AI and automation systems that make our work smarter, faster, and more scalable. The AI Operations team ensures our models, automations, and LLM systems perform with quality, reliability, and measurable impact.
As a Staff AI Evaluation Lead, you’ll own automation and evaluation programs across AI Operations. You’ll translate business and functional goals into scalable systems, define how we measure quality, and ensure automation and evaluation become durable, high-impact capabilities across the organization.
This role is ideal for someone who combines deep technical problem-solving with systems-level thinking and strong cross-functional leadership.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities:
- Own programs: Lead complex, high-impact automation and evaluation initiatives across workflows or teams
- Design scalable solutions: Architect end-to-end workflows integrating datasets, evaluations, automations, and HITL processes; build the harness and reusable components other analysts build against; build evaluation pipelines that run against production without hands-on operation
- Establish standards: Define dataset standards, evaluation methodology, failure taxonomy, and quality measurement across AI Operations; verify that projects you don't run are meeting them; own the process by which those standards get made and used
- Own metric definitions: Create and maintain the metric definitions the org evaluates against, validate them against real production behavior, and revise them as models, tooling, and system architectures change
- Set the bar for production: Define the quality bar a system clears before it reaches production and where human review stays in the loop, and pull a system back when it stops meeting the bar
- Allocate evaluation depth by risk: Decide which systems get what depth of evaluation given finite capacity, name the risk accepted on the rest, and make that tradeoff visible to project stakeholders
- Keep the evaluation stack current: Define when a change to a model or platform requires re-baselining across the org and own the process for doing it; evaluate new models and AI capabilities as they ship and decide what the org adopts
- Improve systems at scale: Lead redesign of workflows, tooling, and processes to improve performance and durability across AI Operations, not only within your own programs
- Drive cross-functional alignment: Influence priorities and partner with Engineering, Product, and AI teams to deliver solutions
- Measure and communicate impact: Define success metrics and communicate performance and recommendations to leadership
- Elevate the team: Raise the bar through your work and actively mentor others by sharing approaches, guiding problem-solving, and enabling the team to build stronger automation and evaluation capabilities
- Drive innovation: Stay current on emerging tools and approaches; pilot and translate them into actionable improvements for the team
Minimum Requirements:
- 8+ years of professional experience AI, machine learning, operational automations, or a related field.
- Proven ability to lead complex automation or evaluation initiatives across systems or teams
- Experience designing, building, and scaling evaluation frameworks, datasets, and quality systems at scale for LLMs or AI products
- Fluency in SQL, JSON, APIs, and scripting with AI assistance, and ownership of the technical direction of the evaluation stack
- Deep working knowledge of LLM and agentic system behavior, automation platforms, and system design, demonstrated in systems you have built
- Experience with data pipelines, APIs, and production systems
- Experience in influencing cross-functional stakeholders and aligning priorities
- Demonstrated ability to define metrics and drive measurable business impact
Preferred Requirements:
- Experience mentoring or leading technical contributors
- Experience evaluating agentic systems in production at scale
- Experience setting technical standards adopted across an organization
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $129,000 - $152,000. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Support Specialist, 2nd Shift
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
In the Support Specialist role, you represent Fetch every day as the connection between our users and everyone working behind the scenes. While helping our users and ensuring they continue to use Fetch is your highest priority, we also need you to spot trends and help troubleshoot tricky technical issues. Your interactions will be largely through app-based email, utilizing a variety of software tools to solve the issues our users experience. Fetch is growing insanely fast, and constantly adapting to new opportunities and challenges. Change is a constant. Your ability to stay up-to-date and on top of rapid-fire communication is critical. You will be joining a team that is largely remote, but with stunning offices in Madison, Chicago, and Birmingham. We like to have fun, whether in person or over Zoom. You will be given all of the tools, training, and support required to succeed. Your desire to build something big, your quick mind, appetite for challenge, and drive to be the best professional version of yourself will set you apart from other candidates.
This is a full-time, temporary position. This role can be held from one of our US offices or remotely in the United States.
Hours:
- We are currently hiring for 2nd shift.
- This position requires a schedule of 3 pm - 11:30 pm CST with a 30-minute lunch. This is a full time 5 days/week position. Weekends are required.
- Fetch's Flexible PTO policy is generous, but each person's ability to take off a given day is dependent on that day's business needs. Requests for particular days off, including holidays, are not guaranteed, and may be denied based on minimum staffing requirements.
- Additionally, the Support Team operates 7 days per week and working holidays is required when a holiday falls on a day you are scheduled to work; holidays are paid at 1.5x your normal pay rate.
- Note: Future training may require a change in schedule for 1-2 days, but 2 weeks notice will be provided.
Role Responsibilities:
- Answering user questions through written email format using pre-written responses.
- Educating users on technical topics such as new features and product bugs.
- Developing a deep understanding of the application and how it works.
- Communicating with users in a way that addresses their concerns regardless of their technical background.
- Ability to identify whether an issue is new or existing and react accordingly.
- Providing service that prioritizes user retention.
- Achieving daily, weekly and monthly performance expectations consistent with team and department goals.
- Maintaining up-to-date knowledge in a fast-paced environment by actively consuming support communications and resources.
- Bring fun to Fetch by engaging with your colleagues and celebrating both individual and team accomplishments.
Minimum Requirements:
- Technically Proficient: Google is your best friend
- Fast Learner: Rapid fire communication works for you
- Adapts to Change: New things are your vibe
- OK with Repetition: OK with Repetition
- Self-Motivated: You bet on you and win every time!
- Seeks Feedback: Even LeBron needs a coach
- Maintains a Positive Attitude: Happiness is more than just an emoji
- Professional and Accountable: Not everything can be solved with a meme
- Maintains Focus: “I’m in the zone”
- Service Minded: Does what is best for our users, even if it’s difficult for us
- Resourceful: You follow life hacks
- Problem Solving: You know that clearing the cache and cookies is a good place to start
- Team Mindset: Gaming is fun. Multi-player gaming is also fun.
Preferred Requirements:
- Extensive technical knowledge
- Fluency in written Spanish
Compensation:
At Fetch, we offer competitive compensation packages including hourly salary and benefits to the exceptional folks we hire. The approved compensation for this position is an hourly rate of $20.20. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Trust & Safety, Intelligence Analyst
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role
The Trust & Safety Detection & Intelligence team identifies, investigates, and helps disrupt fraud, abuse, and other threats across the Fetch platform. The team combines investigative rigor, data analysis, detection development, automation, and cross-functional collaboration to understand emerging risks and develop scalable responses.
As a Trust & Safety, Intelligence Analyst you will investigate suspicious activity, identify emerging abuse patterns, develop and improve fraud detections, and translate your findings into actionable recommendations. You will work with large and varied datasets, assess the performance of rules and automated systems, and help turn individual cases into durable improvements across detection, product, policy, operations, and enforcement.
This is an individual contributor role for someone who is analytically curious, comfortable working through ambiguity, and motivated by understanding how sophisticated actors exploit systems.
Responsibilities
Threat Detection and Investigation
- Analyze account, device, transaction, receipt, redemption, and behavioral data to identify emerging fraud, abuse, coordinated activity, policy evasion, incentive manipulation, and other threats.
- Conduct structured investigations into suspicious activity and emerging abuse patterns, escalating especially complex or novel threats for additional support.
- Identify connections among accounts, devices, identities, transactions, and behaviors to detect coordinated activity and fraud rings.
- Analyze available evidence to help assess the scope, severity, likely root cause, and business impact of identified threats.
- Support incident response by helping validate threats, define affected populations, recommend containment actions, and document lessons learned.
Detection Development and Performance
- Translate investigative findings and known abuse patterns into detection requirements, rules, queries, alerts, dashboards, and scalable monitoring approaches.
- Develop, test, document, and refine rules-based detections in accordance with established quality, governance, and change-management standards.
- Monitor detection performance and investigate changes in alert volume, precision, false-positive rates, coverage, and other indicators of effectiveness.
- Identify false positives, false negatives, detection gaps, and control weaknesses, and recommend improvements that balance fraud prevention with user experience and operational capacity.
Intelligence and Cross-Functional Impact
- Translate fraud intelligence into actionable recommendations for product controls, policy changes, operational processes, enforcement strategies, and partner protections.
- Communicate emerging risks and material findings promptly through established escalation channels.
- Contribute analytical expertise to product launches, control assessments, vendor evaluations, and other initiatives with potential Trust & Safety implications.
- Share threat trends, attacker behaviors, detection learnings, and investigative methods to strengthen collective knowledge across the organization.
Operational Excellence
- Maintain accurate and reproducible documentation of investigative methods, detection logic, assumptions, decisions, limitations, and outcomes.
- Manage assigned investigations, detection enhancements, and project work from intake through completion, communicating progress, risks, and dependencies.
- Handle sensitive user, partner, and investigative information in accordance with applicable privacy, security, and data-handling requirements.
- Use AI and automation responsibly, validating outputs and protecting confidential information while applying independent judgment to decisions.
Minimum Qualifications
- 2+ years of experience in fraud analysis, investigations, threat intelligence, trust and safety, risk operations, cybersecurity, data analysis, or a related field or equivalent practical experience.
- Proficiency using SQL to query, join, validate, and analyze large datasets.
- Demonstrated ability to investigate ambiguous or complex activity, identify meaningful patterns, and reach evidence-based conclusions.
- Experience developing, evaluating, or improving fraud rules, risk controls, alerts, monitoring, or investigative workflows.
- Working knowledge of detection-performance concepts such as precision, false positives, false negatives, coverage, baselines, anomalies, and behavioral change.
- Ability to quantify risk and communicate findings through clear documentation, data-supported recommendations, and concise presentations.
- Strong organizational skills and the ability to manage multiple investigations or projects with limited supervision.
Preferred Qualifications
- Experience in loyalty or rewards abuse, marketplace integrity, account abuse, e-commerce fraud, promotional abuse, or consumer-platform Trust & Safety.
- Familiarity with anomaly detection, device intelligence, identity risk, or behavioral analytics.
- Experience working with rules engines, case-management systems, version-controlled detection logic, or third-party fraud-prevention platforms.
- Familiarity with adversarial behavior, fraud-ring analysis, incident response, or the investigation of coordinated and rapidly evolving threats.
- Experience using or building AI-assisted workflows, automation, or analytical tools to improve detection development, case enrichment, investigative efficiency, monitoring, or decision support while maintaining appropriate human oversight.
- Experience translating investigative findings into product, policy, operational, or enforcement improvements.
What You’ll Bring
- Investigative curiosity and a desire to understand how and why abuse occurs.
- Sound judgment when evidence is incomplete, conflicting, or rapidly changing.
- A disciplined approach to testing hypotheses and documenting conclusions.
- A balance of analytical depth, operational urgency, and awareness of user and partner impact.
- A commitment to measurable outcomes, responsible automation, and continuous improvement.
- Clear, direct communication and a willingness to constructively challenge assumptions.
- Respect for different perspectives and a collaborative approach to solving difficult problems.
Success in This Role
Success in this role means producing intelligence and detections that lead to better decisions and more durable protections.
You will be successful when:
- Emerging abuse patterns are identified, investigated, and escalated with appropriate speed and rigor.
- Investigations clearly explain the behavior, affected population, impact, confidence level, and recommended response.
- Detection changes demonstrate measurable improvements in coverage, precision, investigative efficiency, or time to detection.
- False positives, control gaps, and unintended consequences are identified and addressed promptly.
- Stakeholders can use your findings to make informed product, policy, operational, enforcement, and partner-risk decisions.
- Investigative learnings are converted into reusable detections, documentation, monitoring, and institutional knowledge.
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $68,000-$81,000. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Senior Manager, Customer Experience Insights
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
User Support is one of the richest sources of user intelligence in the organization. Every user interaction provides valuable insight into how our products are experienced, where users encounter friction, and where opportunities exist to improve.
The challenge isn’t collecting user feedback, it’s ensuring those insights consistently influence product decisions.
The Senior Manager of Customer Experience Insights (CXI) is responsible for leading the team that transforms user feedback into actionable product intelligence. Reporting to Director, Support Operations, this role serves as the bridge between User Support and Product, helping ensure the voice of the user informs product strategy, prioritization, development, launch, and continuous improvement.
This is more than a leadership role, it is an opportunity to strengthen the Customer Experience Insights capability. You will establish the team's operating model, lead a team of Senior Customer Experience Insights Analysts, and develop the processes and partnerships that enable user intelligence to become a trusted input into product decisions. Success is measured by the product decisions your team influences, the user friction your team helps eliminate, and the measurable business outcomes your work supports.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities:
Lead the Customer Experience Insights Capability
- Establish and evolve the Customer Experience Insights team's operating model across the product lifecycle.
- Develop scalable processes for collecting, synthesizing, and operationalizing user feedback from support interactions, Voice of user programs, behavioral analytics, and other user feedback channels.
- Define standards for the team's user insight generation, user feedback taxonomy, reporting, and knowledge management.
- Build repeatable mechanisms that transform user feedback into prioritized product recommendations supported by measurable business impact.
Lead & Develop a High-Performing Team
- Coach and develop a team of Senior Customer Experience Insights Analysts.
- Create clear operating rhythms, quality standards, and development plans for the team.
- Foster a culture of curiosity, analytical rigor, user advocacy, and continuous improvement.
- Help establish CXI as a sought-after strategic partner with cross-functional teams.
Influence Product Strategy
- Partner closely with Product, Engineering, and Growth Marketing throughout the product lifecycle.
- Provide user intelligence that informs product discovery, roadmap prioritization, solution design, launch readiness, and post-release evaluation.
- Advocate for user investments using compelling narratives supported by quantitative evidence and operational metrics.
- Leverage historical user insights and lessons learned from previous launches to proactively identify user friction before development begins.
Measure Product & User Outcomes
- Define success metrics that connect user experience improvements to business outcomes.
- Evaluate whether product releases reduced user effort, recurring support demand, and operational cost while improving adoption, engagement, and user satisfaction.
- Establish closed-loop feedback processes that validate product outcomes and continuously improve future product decisions.
Support Organizational Learning
- Build and maintain a centralized user intelligence knowledge base.
- Capture recurring user behaviors, historical product learnings, and emerging trends to strengthen future planning.
- Leverage AI and advanced analytics to improve insight generation, identify emerging opportunities, and scale the CXI capability.
- Demonstrate how Support Operations contributes to product innovation rather than simply reacting to user issues.
Minimum Qualifications
- 8+ years of experience in Product Operations, Product Management, Customer Experience, Customer Insights, Business Strategy, Support Operations, Consulting, or a related field.
- 3+ years of experience leading high-performing teams and developing talent.
- Demonstrated success building programs, operating models, or team capabilities from concept to execution.
- Experience influencing product strategy and cross-functional decision-making without direct roadmap ownership.
- Strong communication, facilitation, and stakeholder management skills with senior stakeholders.
- Proven ability to synthesize qualitative user feedback with quantitative business data to drive strategic recommendations.
- Experience leading cross-functional initiatives across Product, Engineering, and Growth Marketing teams
Preferred Qualifications
- Experience in consumer technology, fintech, marketplace, or high-growth digital businesses.
- Experience leading Voice of Customer, Product Operations, Customer Experience, or Customer Insights teams.
- Strong proficiency with SQL, business intelligence platforms, product analytics tools, and User Support technologies.
- Experience leveraging AI and automation to analyze user feedback and improve operational effectiveness.
What Success Looks Like:
Within your first 12 months, you will:
- Establish Customer Experience Insights as a trusted source of user intelligence for Product and cross-functional partners.
- Build a high-performing team with clear operating standards and scalable processes.
- Create a repeatable operating model that embeds user intelligence throughout the product lifecycle.
- Influence product roadmap decisions through evidence-based user recommendations.
- Develop leadership reporting that connects user experience improvements to measurable business outcomes.
- Reduce recurring user friction by identifying and supporting systemic product improvements.
- Build strong partnerships that position Support Operations as a strategic partner to Product rather than a downstream stakeholder.
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $123,378-$145,150. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Senior Customer Experience Insights Analyst
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
User Support is one of the richest sources of user intelligence at Fetch. Every chat, ticket, survey response, and app review reveals how users experience the Fetch app, where friction exists, and where we can make it easier for users to get value from Fetch.
As a Senior Customer Experience Insights Analyst, you will operationalize the Voice of the Customer by combining qualitative feedback with behavioral, operational, and experience data. You will independently identify recurring user pain points, investigate their root causes, quantify their impact, and translate the evidence into clear recommendations for improving how users discover offers, submit receipts, earn points, shop, play games, redeem rewards, and get help in the Fetch app.
Anchored within Support Operations, you will partner with Product, Engineering, Growth Marketing, Data, and Support leaders to ensure user evidence informs prioritization and decision-making. This role owns the customer evidence, insights, recommendations, and measurement framework while partnering with the teams responsible for solution design and implementation.
This is a highly cross-functional role that combines customer advocacy, customer experience analytics, continuous improvement, and storytelling. Success requires strong analytical judgment, exceptional communication, a genuine passion for representing Fetch users, and the ability to influence decisions without direct authority.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities:
- Analyze structured and unstructured user feedback across Support interactions, CSAT surveys, app reviews, customer research, and other listening channels to identify emerging trends and systemic pain points.
- Combine user feedback with product, behavioral, and operational data to investigate root causes and explain where and why the Fetch experience breaks down.
- Quantify the frequency, severity, and business impact of user friction across core Fetch experiences.
- Map end-to-end user journeys to identify experience gaps, recurring points of confusion, and opportunities to reduce user effort.
- Translate complex customer signals into clear, evidence-based recommendations for product and in-app experience improvements, Support process changes, and policy decisions.
- Define hypotheses, data requirements, customer experience KPIs, and measurement approaches that help teams evaluate user and business outcomes.
- Develop dashboards, recurring management reporting, and reusable analytical assets that give leaders visibility into customer experience performance and emerging risks, supported by documented metric definitions, quality checks, and a centralized knowledge base of user learnings.
- Present executive-ready recommendations supported by both quantitative evidence and real Fetch user stories.
- Partner with Product, Engineering, Growth Marketing, Data, and Support leaders to bring customer evidence into discovery, planning, rollout, and post-launch evaluation.
- Support the rollout of customer experience initiatives by surfacing experience risks, sharing relevant user insights, and monitoring early feedback and performance.
- Measure whether changes improve user sentiment, usability, satisfaction, loyalty, product adoption, customer effort, and Support demand.
What We’re Looking For
- Three or more years of experience in Customer Experience, Customer Insights, Product Analytics, Operations Analytics, Support Operations, Product Operations, Consulting, or a related field.
- Experience independently combining quantitative data and qualitative feedback to identify trends, investigate root causes, and turn user pain points into actionable recommendations.
- Strong proficiency in SQL and experience working with business intelligence or visualization tools to analyze large, complex datasets.
- Experience analyzing Support interactions, survey feedback, app reviews, customer research, or other unstructured feedback at scale.
- Strong analytical judgment, including the ability to distinguish established findings from hypotheses and clearly communicate assumptions, limitations, and data quality concerns.
- Exceptional written, verbal, presentation, and storytelling skills, with the ability to tailor insights for technical, operational, product, and executive audiences.
- Experience building authentic cross-functional relationships and influencing prioritization and decisions without direct authority.
- The ability to independently structure ambiguous customer experience questions, define an analytical approach, and move from data to insight to recommendation.
- Experience using AI and automation to improve the speed, consistency, quality, and scalability of customer feedback analysis.
- A genuine passion for representing Fetch users and improving their experience.
What Success Looks Like
Success in this role is measured by the quality, credibility, and adoption of the customer insights you provide; the experience improvements those insights help inform; and the measurable reduction in user friction, effort, and Support demand. You will help ensure every user interaction becomes trusted, actionable intelligence that strengthens the Fetch app and the overall rewards experience.
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $102,000-$120,000. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Operations Data Manager
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
Operations teams sit on some of the richest data in the company. Every fraud decision, support interaction, partner implementation, and receipt review generates signals about how Fetch is performing and where users and internal teams run into friction. The challenge isn’t collecting that data, it’s making sure it consistently shapes operational decisions.
The Operations Data Manager leads the team that turns operational data into insight and action. Reporting to the SVP of Operations, this role leads Fetch’s centralized Operations Analytics team, partnering with leaders across Ad Operations, AI Operations, Platform Integrity, and User Support to define KPIs, build trusted reporting, and surface the trends and anomalies that drive strategy, prioritization, and process improvement.
This is more than a people-management role, it is an opportunity to shape how Operations uses data. You will set the team’s operating model, lead and develop a team of Operations Data Analysts, and build the standards and partnerships that make operational analytics a trusted input into decisions. Success is measured by the decisions your team influences, the operational friction your team helps eliminate, and the measurable business outcomes your work supports.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities:
Lead the Operations Analytics Capability
- Establish and evolve the team’s operating model, including intake, prioritization, and delivery rhythms across the core teams.
- Define team standards for analysis quality, KPI definitions, dashboard design, documentation, and knowledge management.
- Own intake and prioritization of analytics requests, balancing ad-hoc needs with longer-term strategic work and setting clear expectations with stakeholders.
- Build repeatable mechanisms that turn operational data into prioritized recommendations supported by measurable business impact.
Lead & Develop a High-Performing Team
- Hire, onboard, coach, and develop a team of Operations Data Analysts.
- Create clear goals, quality standards, and development plans for each analyst.
- Review the team’s SQL, analyses, and deliverables to ensure accuracy, clarity, and actionable recommendations.
- Foster a culture of curiosity, analytical rigor, accountability, and continuous improvement.
Partner with Operational Leaders
- Partner closely with Operations leaders to understand data needs, define and track KPIs, and design reporting solutions.
- Provide insights that inform operational strategy, process improvements, staffing and capacity planning, and day-to-day decision-making.
- Communicate findings, trends, and recommendations to cross-functional and senior stakeholders through clear visuals and compelling narratives.
- Stay hands-on where needed, contributing to complex analyses and work with new or unstructured data sources.
Ensure Trusted, Scalable Reporting
- Oversee dashboards and reporting in Hex, Tableau and Grafana, promoting self-service, consistent metric definitions, and early detection of anomalies.
- Work with engineering to ensure data quality and reliability, and to scope and prioritize automated data tables and pipelines.
- Maintain documentation and team workflows in Confluence, Jira, and Bitbucket so work is repeatable, transparent, and easy to hand off.
Measure Operational Outcomes
- Define success metrics that connect operational improvements to business outcomes.
- Evaluate whether process changes and initiatives delivered their intended results, and close the loop to improve future decisions.
Minimum Requirements:
- 3+ years of experience in Data Analytics, Business Intelligence, Operations Analytics, Strategy, Consulting, or a related field.
- 1+ years of experience leading, coaching, and developing analysts or other high-performing teams.
- Demonstrated success building team capabilities, standards, or operating models from concept to execution.
- Strong SQL skills, with the ability to extract, manipulate, and understand large datasets across multiple domains and to review and guide the work of others.
- Experience with Snowflake and familiarity with cloud-based data warehousing solutions.
- Experienced with HEX, Tableau or Grafana, with the ability to set standards for intuitive dashboards that communicate insights, enable self-service, and surface anomalies.
- Proven ability to synthesize ambiguous or unstructured data with business context to drive strategic recommendations.
- Strong communication, facilitation, and stakeholder management skills with senior stakeholders, including defining KPIs and reporting solutions.
- Ability to prioritize and manage multiple competing projects and requests, for yourself and for a team.
- Knowledge of the Atlassian suite, including Bitbucket, Confluence, and Jira.
Preferred Requirements:
- Experience in consumer technology, fintech, marketplace, or high-growth digital businesses.
- Experience leading analytics for fraud, customer support, or other operational functions.
- Experience creating automated data tables using dbt and Airflow, and building data pipelines and ETL processes.
- Experience using Python to generate insights.
- Experience leveraging AI and automation to improve insight generation and operational effectiveness.
What Success Looks Like:
Within your first 12 months, you will:
- Establish Operations data as a trusted source of insight for AdOps, AIOps, Platform Integrity and User Support.
- Build a high-performing team with clear operating standards, quality bar, and scalable processes.
- Create a repeatable intake and prioritization model that balances ad-hoc requests with strategic work.
- Align stakeholders on consistent KPI definitions and trusted, self-service dashboards.
- Partner with data engineering to improve data reliability and automate recurring reporting.
- Influence operational decisions with evidence-based recommendations tied to measurable outcomes.
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $135,044 to $158,875. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
Applicants must be currently authorized to work in the United States on a full-time basis without the need for current or future employer sponsorship.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Sales
Senior Partner Director, Retail
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role
The Senior Partner Director, Retail expertly drives client outreach/prospecting and proposals, and actively works to convert new and existing partners to long-term strategic partnerships. This role contributes directly to revenue through individual and pod quota ownership.
As a seller at Fetch, you’ll own complex sales cycles from outreach through close, identify opportunities, craft proposals, and build trusted executive-level relationships. You’ll partner with Account Managers to expand partnerships and collaborate with senior team members to refine your approach. You will set the standard for AI-driven selling using advanced tools for executive storytelling, predictive modeling, competitive position, and long-range planning. You’ll mentor others while shaping AI-enabled strategies and processes.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities
- Engage high-profile prospects by sending sales outreach, preparing briefs, and representing Fetch at high-impact industry events
- Drive thought leadership about Fetch and AI’s role in loyalty, commerce, and media
- Generate revenue by actively converting partners and prospects into long-term strategic relationships, securing long-term revenue commitments
- Independently articulate Fetch’s value proposition and ad products
- Work cross-functionally with Industry Leads, Account Managers, and leadership to align strategies and insights into multi-stakeholder projects and partnerships.
- Strategically plan and grow accounts from test to full partnership, utilizing AI to make performance predictions, investment path modeling, streamline revisions, format outputs, and visualize data-backed recommendations
- Interpret and articulate various data sets and use tools to generate insights. This may include AI-powered dashboards, market intelligence platforms, and campaign optimizers
- Own the development and continuous improvement of strategic playbooks, best practices, and onboarding tools for the team, building frameworks that embed AI into standard Fetch sales processes across verticals
- Develop creative solutions to address complex sales challenges and unlock revenue opportunities, applying AI to design, test, and refine strategic pitches
- Full ownership of forecasting for your book of business, both quarterly and annually, with minimal oversight, leveraging AI-powered sales forecasting and scenario tools as needed for increased precision
- Develop gap-to-quota plans, supported by AI-generated forecasts and conversion probability insights
- Expertly manage Salesforce hygiene, using AI tools to maintain clean records, managing pipelines to identify areas of opportunity/risk, and track conversion
- Prioritize and meet both internal and external deadlines
- Influence vertical strategy internally and externally, especially in shaping AI-aligned Go-To-Market plans or competitive responses
- Coach and mentor other Fetch sellers to up-level overall sales effectiveness by leading knowledge sharing across sales
- Play an active role in hiring and shaping Fetch’s partner manager team culture and structure
- Demonstrate Fetch's values with a growth mindset, especially toward new tools and AI-assisted workflows
- Identify inefficiencies or partner feedback and share them with the pod, leveraging AI tools to solve for recurring issues or speed up repetitive tasks
- Share partner feedback and learnings with the team to optimize processes and surface industry trends, leveraging AI tools or competitive intelligence when available
- Manage complex organizational structures within partner accounts, leveraging LinkedIn or ZoomInfo, in order to drive executive buy-in
Minimum Requirements
- 12+ years of experience in partnerships, sales, or a related field
- Direct experience in digital media, advertising, or consumer data
- Strong organizational and execution skills with the ability to manage multiple priorities
- Expert understanding of digital advertising KPIs and how media solutions drive outcomes
- Strong communication skills with the ability to collaborate across teams and engage with clients
Preferred Requirements
- Experience with Salesforce or other CRM platforms
- Client vertical experience
- Exposure to analyzing campaign data and presenting insights to stakeholders
- Experience working cross-functionally with implementation, analytics, or sales teams
- Familiarity with AI-driven decision-support tools (ex. ChatGPT, Gemini AI) or automation tools (ex. Zapier)
- Comfort working in dynamic or evolving environments
Compensation:
At Fetch, we offer competitive compensation packages to the exceptional folks we hire. The base salary range for this position is $175,000 - $189,500 and the on-target earnings (OTE) range is $306,250-$331,625. (This does not include accelerators or sales plan incentive funds, which employees may also be eligible for). We also offer all employees equity in Fetch. Discover our benefits at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Partner Manager, New Business
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role
The Partner Manager, New Business is an individual contributor sales role, acquiring new clients via prospecting and creating or contributing to proposals. This role contributes directly to revenue through individual and pod quota ownership.
As a seller at Fetch, you’ll support the sales cycle from outreach through close, learning how to identify opportunities, craft proposals, and build trusted relationships. You’ll partner with Account Managers to expand partnerships and collaborate with senior teammates to refine your approach. You are also expected to leverage AI-enabled tools to accelerate learning, support research, and drive efficiency in prospecting, meeting prep, pipeline hygiene, and campaign insight capture.
Role Responsibilities:
- Own revenue targets and contribute to individual and/or team goals.
- Support and manage outreach efforts by building prospect lists, preparing briefs, and joining early conversations
- Engage prospects through sales outreach and relationship mapping, leveraging tools like LinkedIn, ZoomInfo, and Salesforce
- Generate revenue by converting partners and prospects into strategic relationships, with decreasing reliance on oversight over time
- Draft and refine proposals and sales materials using templates, summaries, AI tools, and team guidance
- Articulate Fetch’s value proposition and ad products in partner conversations
- Leverage AI-enabled tools to accelerate research, meeting prep, prospecting, and pipeline hygiene
- Develop data-backed narratives for partners by surfacing key campaign takeaways and trends
- Contribute to campaign strategy by connecting performance results to future recommendations
- Build internal relationships with Account Managers and Industry Leads to understand campaign setup and client needs
- Maintain accurate pipeline records in Salesforce, flagging gaps, risks, and updates to ensure visibility
- Support deal workflow through documentation, order forms, post-meeting follow-ups, and internal coordination
- Manage account activity and pipeline by contributing to growth forecasts and opportunity tracking
- Prioritize and meet both internal and external deadlines
- Identify inefficiencies or partner feedback and share them with the pod, proposing solutions with guidance
- Use AI tools to streamline workflows, surface insights, and improve sales execution
Minimum Requirements:
- 2+ years of experience of prospecting and converting new businesses
- Direct experience in digital media, advertising, or consumer data
- Ability to stay organized and prioritize across multiple projects and stakeholders
- Foundational understanding of digital advertising KPIs and how media solutions drive outcomes
- Strong communication skills with the ability to collaborate across teams and engage with clients
- Exposure to analyzing campaign data and presenting actionable insights to stakeholders
- Experience leveraging AI, automation, and other technology to drive measurable impact
- Bachelor’s degree or equivalent combination of education and experience
- Proficient in Salesforce or similar CRM
Preferred Requirements:
- Experience with mid-market clients across relevant industries, including but not limited to CPG, Restaurants, Retail, disruptors, food delivery, or consumer services
- Experience with full funnel marketing solutions, ideally including performance advertising or lower-funnel experience
- Experience collaborating with implementation, analytics, or other cross-functional teams
Compensation:
- At Fetch, we offer competitive compensation packages to the exceptional folks we hire. The base salary range for this position is $103,000-$125,000. The on-target earnings range for this position is $154,500-$187,500 (This does not include accelerators or sales plan incentive funds, which employees may also be eligible for). We also offer all employees equity in Fetch, so that everyone can benefit from Fetch’s growth. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Account Manager, Mid-Market
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
The Account Manager is an individual contributor responsible for supporting and managing client engagements, ensuring deliverables align with client needs to drive retention and growth. This role is client-facing and contributes directly to revenue through individual and pod quota ownership.
In this role, you will contribute to campaigns, build relationships, develop expertise in Fetch’s offerings, and apply tools and workflows to improve accuracy and efficiency in client delivery. As an account professional, you’ll support strategic conversations, manage day-to-day client engagement, and contribute to the growth and retention of partnerships while helping drive operational excellence across your pod.
You are expected to leverage AI-enabled tools and workflows to drive efficiencies, improve data accuracy, and enhance client engagement.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities:
- Own revenue targets and contribute to individual and/or team goals.
- Contribute to the retention and growth of client partnerships, positioning Fetch as a strategic, long-term partner
- Manage deadlines and navigate evolving priorities with increasing autonomy
- Build consultative relationships with mid-level and executive client contacts by communicating clearly, following through on tasks, and supporting complex account strategies
- Support client engagements by contributing to partner calls, coordinating touchpoints, and capturing follow-ups so clients feel consistently supported
- Work hands on key to provide client deliverables such as campaign performance reporting, one-off requests, and analytics requests
- Support onboarding for new clients and brands, campaign setup, and coordination of materials so partnerships launch smoothly and expectations are met from the start
- Manage inputs for campaign setup and programming using standardized workflows and templates to ensure accuracy and minimize errors
- Partner with internal teams to track, organize, troubleshoot, and optimize client performance, leveraging AI tools to proactively detect trends or performance risks
- Collaborate closely with your sales partner to support upsells and expand Fetch’s share of partner budgets using data and trend analysis
- Ensure clients have access to timely reporting to guide budget allocation and decision-making
- Translate data and performance trends into clear, actionable recommendations for clients
- Prepare and deliver client presentations and reviews, including QBRs, using AI-enabled tools to improve data visualization and storytelling
- Manage revenue actualizations and billing processes, ensuring financial records are accurate and compliant
- Support onboarding and development of newer team members by sharing best practices and contributing to pod operations
- Utilize sales-enablement, AI, and automation tools while demonstrating a growth mindset toward adopting new technologies and workflows
Minimum Requirements:
- 2+ years of experience in account management, partnerships, sales support, or a related field
- Direct industry experience in digital media, advertising, or consumer data
- Experience supporting renewals, upsells, and client growth conversations
- Ability to stay organized and prioritize across multiple projects and stakeholders
- Experience analyzing campaign data and presenting insights to clients or internal stakeholders to drive business outcomes
- Experience leveraging AI, automation, and other technology to drive measurable impact
- Proactive communication and strong collaboration skills
- Comfort working in dynamic or evolving environments
- Bachelor’s degree or equivalent combination of education and experience
Preferred Requirements:
- Direct client vertical experience
- Experience with full funnel marketing solutions, ideally including performance advertising or lower-funnel experience
- Ability to leverage Salesforce or similar CRMs to optimize client management and revenue pacing
Compensation:
- At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $73,000 - $113,000. The on-target earnings range for this position is $87,600- $135,600. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
VP, Industry Lead, Food & Beverage
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role
The VP, Industry Lead, Food & Beverage will report directly to the General Manager and will be responsible for supporting a portfolio of key partners within their industry. They will be responsible for managing individual contributors, achieving quota by nurturing existing relationships and initiating new relationships among partners.
This role manages a team of sales and account professionals, helping them execute effectively and develop into top performers. The VP will focus on driving revenue growth, maintaining strong relationships, and building operational consistency across the team.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities
- Manage the team's broader client acquisition, retention, and expansion strategies, resulting in partnerships that generate revenue.
- Oversee industry sales revenue and progress to quota while providing accurate assessment of progress to Fetch leadership.
- Independently provide tailored coaching, guidance, and feedback to partner professionals in sales functions and account professionals in account-management functions.
- Direct sales professionals to work efficiently and expand influence across targeted accounts.
- Develop the team’s AI fluency and influence new process adoption.
- In partnership with GTM, Finance, and People Experience teams, lead hiring processes and onboard new employees, maintaining Fetch values and culture.
- Collaborate with cross-functional teams, including marketing, finance, legal, and operations, to deliver partner success and manage deal execution.
- Develop sales strategies that ensure Fetch remains a preferred partner, informed by performance insights, partner segmentation, and industry benchmarks.
- Influence and contribute to new GTM strategies that can be scaled across the sales organization.
- Apply your understanding of how Fetch’s advertising solutions drive partner business outcomes, connecting campaign performance to key KPIs, and scale learnings across your team and others.
- Lead account-level planning and the implementation of revenue strategies within the industry, leveraging data and insights to influence decisions.
- Maintain and coach sellers on Salesforce hygiene and accuracy, ensuring data integrity for forecasting and reporting. Identify areas of automation and encourage the use of AI to improve processes.
- Represent Fetch with professionalism and credibility in partner interactions, events, speaking engagements, and conferences.
- Operationalize long-term strategies into clear, actionable goals for the team.
Minimum Requirements
- 5+ years of people management experience with demonstrated success in mentoring or coaching others to reach performance goals.
- 8+ years of new business and account management experience within digital media, advertising, or related industries.
- Proven success meeting or exceeding sales quotas while managing key accounts or portfolios.
- Strong understanding of media performance metrics, advertising KPIs, and how data informs business decisions.
- Proficiency in Salesforce and Excel with strong analytical, forecasting, and organizational skills.
- Advanced fluency with AI tools that support account growth, sales performance, and improve sales processes.
- Bachelor’s degree or equivalent combination of education and experience
Preferred Requirements
- Strong collaboration skills with a track record of working cross-functionally to solve problems and deliver results.
- Ability to translate strategic direction from leadership into tactical plans for direct reports.
- Lead by example - you own Fetch’s core values and drive your team towards the company vision. You embody a strong work ethic and operational rigor in processes.
- You’re an expert within your category, and understand key partners, partner competitors, along with developments/trends in the industry and adjacent industries.
Compensation
- At Fetch, we offer competitive compensation packages to the exceptional folks we hire. The base salary range for this position is $186,000 - $198,000 and the on-target earnings (OTE) range is $372,000 - $396,000. (This does not include accelerators or sales plan incentive funds, which employees may also be eligible for). We also offer all employees equity in Fetch. Discover our benefits at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Partner Director, New Business
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role
The Partner Director independently drives client outreach/prospecting and proposals, and actively works to acquire new clients to the platform. This role contributes directly to revenue through individual and pod quota ownership.
As a seller at Fetch, you’ll own complex sales cycles from outreach through close, identify opportunities, craft proposals, and build trusted mid to executive-level relationships. You’ll partner with Account Managers to expand partnerships and collaborate with senior team members to refine your approach. You’ll adopt AI-driven sales strategies, using advanced tools for executive storytelling, predictive modeling, competitive position, and long-range planning. You’ll mentor others while shaping AI-enabled strategies and processes.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities
- Engage high-profile prospects by sending sales outreach, preparing briefs, and representing Fetch at high-impact industry events
- Drive thought leadership about Fetch and AI’s role in loyalty, commerce, and media
- Generate revenue by actively converting partners and prospects into long-term strategic relationships, securing long-term revenue commitments
- Independently articulate Fetch’s value proposition and ad products
- Strategically plan and grow accounts from test to full partnership, utilizing AI to make performance predictions, investment path modeling, streamline revisions, format outputs, and visualize data-backed recommendations
- Interpret and articulate various data sets and use tools to generate insights. This may include AI-powered dashboards, market intelligence platforms, and campaign optimizers
- Own the development and continuous improvement of strategic playbooks, best practices, and onboarding tools for the team, building frameworks that embed AI into standard Fetch sales processes across verticals
- Develop creative solutions to address complex sales challenges and unlock revenue opportunities, applying AI to design, test, and refine strategic pitches
- Independently forecasting for your book of business, both quarterly and annually, with some oversight, leveraging AI-powered sales forecasting and scenario tools as needed for increased precision
- Develop gap-to-quota plans, supported by AI-generated forecasts and conversion probability insights
- Independently manage Salesforce hygiene, using AI tools to maintain clean records, managing pipelines to identify areas of opportunity/risk, and track conversion
- Prioritize and meet both internal and external deadlines
- Act as a thought partner to ILs on pod performance, championing scalable, AI-powered workflows
- Coach peers by providing feedback, sales planning and strategic pivot.
- Work cross-functionally with Industry Leads, Account Managers, and leadership to align strategies and insights into multi-stakeholder projects and partnerships
- Play an active role in hiring and shaping Fetch’s partner manager team culture and structure
- Demonstrate Fetch's values with a growth mindset, especially toward new tools and AI-assisted workflows
- Identify inefficiencies or partner feedback and share them with the pod, leveraging AI tools to solve for recurring issues or speed up repetitive tasks
- Share partner feedback and learnings with the team to optimize processes and surface industry trends, leveraging AI tools or competitive intelligence when available
- Manage complex organizational structures within partner accounts, leveraging LinkedIn or ZoomInfo, in order to drive executive buy-in
Minimum Requirements
- 8+ years of experience in partnerships, sales, or a related field
- Direct experience in digital media, advertising, or consumer data
- Strong organizational and execution skills with the ability to manage multiple priorities
- Strong understanding of digital advertising KPIs and how media solutions drive outcomes
- Strong communication skills with the ability to collaborate across teams and engage with clients
- Bachelor’s degree or equivalent combination of education and experience
Preferred Requirements
- Experience with Salesforce or other CRM platforms
- Client vertical experience
- Exposure to analyzing campaign data and presenting insights to stakeholders
- Experience working cross-functionally with implementation, analytics, or sales teams
- Familiarity with AI-driven decision-support tools (ex. ChatGPT, Gemini AI) or automation tools (ex. Zapier)
- Comfort working in dynamic or evolving environments
Compensation:
At Fetch, we offer competitive compensation packages to the exceptional folks we hire. The base salary range for this position is $135,000-$159,000, and the on-target earnings (OTE) range is $236,250-$278,250. (This does not include accelerators or sales plan incentive funds, which employees may also be eligible for). We also offer all employees equity in Fetch. Discover our benefits at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Senior Partner Director, Emerging Verticals
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role
The Senior Partner Director, New Verticals expertly drives client outreach/prospecting and proposals, and actively works to convert new and existing partners to long-term strategic partnerships. This role contributes directly to revenue through individual and pod quota ownership.
As a seller at Fetch, you’ll own complex sales cycles from outreach through close, identify opportunities, craft proposals, and build trusted executive-level relationships. You’ll partner with Account Managers to expand partnerships and collaborate with senior team members to refine your approach. You will set the standard for AI-driven selling using advanced tools for executive storytelling, predictive modeling, competitive position, and long-range planning. You’ll mentor others while shaping AI-enabled strategies and processes.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities
- Engage high-profile prospects by sending sales outreach, preparing briefs, and representing Fetch at high-impact industry events
- Drive thought leadership about Fetch and AI’s role in loyalty, commerce, and media
- Generate revenue by actively converting partners and prospects into long-term strategic relationships, securing long-term revenue commitments
- Independently articulate Fetch’s value proposition and ad products
- Work cross-functionally with Industry Leads, Account Managers, and leadership to align strategies and insights into multi-stakeholder projects and partnerships.
- Strategically plan and grow accounts from test to full partnership, utilizing AI to make performance predictions, investment path modeling, streamline revisions, format outputs, and visualize data-backed recommendations
- Interpret and articulate various data sets and use tools to generate insights. This may include AI-powered dashboards, market intelligence platforms, and campaign optimizers
- Own the development and continuous improvement of strategic playbooks, best practices, and onboarding tools for the team, building frameworks that embed AI into standard Fetch sales processes across verticals
- Develop creative solutions to address complex sales challenges and unlock revenue opportunities, applying AI to design, test, and refine strategic pitches
- Full ownership of forecasting for your book of business, both quarterly and annually, with minimal oversight, leveraging AI-powered sales forecasting and scenario tools as needed for increased precision
- Develop gap-to-quota plans, supported by AI-generated forecasts and conversion probability insights
- Expertly manage Salesforce hygiene, using AI tools to maintain clean records, managing pipelines to identify areas of opportunity/risk, and track conversion
- Prioritize and meet both internal and external deadlines
- Influence vertical strategy internally and externally, especially in shaping AI-aligned Go-To-Market plans or competitive responses
- Coach and mentor other Fetch sellers to up-level overall sales effectiveness by leading knowledge sharing across sales
- Play an active role in hiring and shaping Fetch’s partner manager team culture and structure
- Demonstrate Fetch's values with a growth mindset, especially toward new tools and AI-assisted workflows
- Identify inefficiencies or partner feedback and share them with the pod, leveraging AI tools to solve for recurring issues or speed up repetitive tasks
- Share partner feedback and learnings with the team to optimize processes and surface industry trends, leveraging AI tools or competitive intelligence when available
- Manage complex organizational structures within partner accounts, leveraging LinkedIn or ZoomInfo, in order to drive executive buy-in
Minimum Requirements
- 12+ years of experience in partnerships, sales, or a related field
- Direct experience in digital media, advertising, or consumer data
- Strong organizational and execution skills with the ability to manage multiple priorities
- Expert understanding of digital advertising KPIs and how media solutions drive outcomes
- Strong communication skills with the ability to collaborate across teams and engage with clients
Preferred Requirements
- Experience with Salesforce or other CRM platforms
- Enterprise Travel & Entertainment vertical experience
- Exposure to analyzing campaign data and presenting insights to stakeholders
- Experience working cross-functionally with implementation, analytics, or sales teams
- Familiarity with AI-driven decision-support tools (ex. ChatGPT, Gemini AI) or automation tools (ex. Zapier)
- Comfort working in dynamic or evolving environments
Compensation:
At Fetch, we offer competitive compensation packages to the exceptional folks we hire. The base salary range for this position is $175,000 - $189,500 and the on-target earnings (OTE) range is $306,250-$331,625. (This does not include accelerators or sales plan incentive funds, which employees may also be eligible for). We also offer all employees equity in Fetch. Discover our benefits at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Senior Account Manager, Emerging Verticals
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
The Senior Account Manager, Emerging Verticals leads client relationships and engagements, and ensures deliverables align with client needs to drive retention and growth. This role is client-facing and contributes directly to revenue through individual and pod quota ownership.
In this role, you will develop and contribute to campaigns, build relationships, develop expertise in Fetch’s offerings, and apply tools and workflows to improve accuracy and efficiency in client delivery. You are expected to leverage AI-enabled tools and workflows to drive efficiencies, improve data accuracy, and enhance client engagement.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities:
- Own individual revenue targets and contribute to pod revenue goals
- Develop strategies to retain and grow client partnerships, positioning Fetch as a strategic, long-term partner.
- Strategize against deadlines and navigate evolving priorities, modeling resilience for the broader team.
- Build consultative relationships with mid-level or executive client contacts by communicating clearly, following through on tasks, and supporting complex account strategies.
- Drive client engagements by leading partner calls, managing touchpoints, and capturing follow-ups so clients feel consistently supported.
- Develop and maintain partner deliverables such as campaign performance, one-off requests, and analytics requests.
- Own campaign-level decisions within pod strategy, escalating broader risks to your sales counterpart or manager.
- Independently manage the onboarding of new clients and brands, campaign set up, and coordinating materials, so partnerships launch smoothly and expectations are met from the start. Utilize AI-enabled platforms to ensure precision and efficiency.
- Directly manage inputs for campaign setup and programming, using standardized workflows and templates to ensure accuracy and minimize errors.
- Partner with internal teams to track, organize, troubleshoot, and optimize client performance, leveraging AI tools to proactively detect trends or performance risks.
- Collaborate closely with your sales counterpart to drive upsells and expand Fetch’s share of partner budgets using data and trend analysis.
- Ensure clients have access to timely reporting to guide budget allocation, leveraging dashboards to improve transparency and decision-making.
- Work with limited oversight to ensure that partners have access to the data and reporting needed to optimize budget allocation and increase spend, using AI-generated dashboards and insights to surface key opportunities
- Translate data and performance trends into clear, actionable recommendations for clients.
- Independently prepare and deliver client presentations and reviews, including QBRs, using AI to translate complex data into clear insights with visual narratives that drive strategic action.
- Manage revenue actualizations and billing processes, ensuring financial records are accurate and compliant.
- Utilize sales-enablement, AI, automation tools and demonstrate a growth mindset toward adopting new technologies and workflows to increase efficiency.
Minimum Requirements:
- 5+ years of experience in account management, partnerships, sales support, or a related field
- Direct industry experience in digital media, advertising, or consumer data
- Experience supporting renewals, upsells, and client growth conversations
- Strong organizational and execution skills with the ability to manage multiple priorities
- Experience analyzing campaign data and presenting insights to clients or internal stakeholders to drive business outcomes.
- Strong communication and collaboration skills
- Comfort working in dynamic or evolving environments
- Bachelor’s degree or equivalent combination of education and experience
Preferred Requirements:
- Direct client vertical experience
- Familiarity with CRM tools (ex. Salesforce)
- Experience collaborating with implementation, analytics, or other cross-functional teams
- Familiarity with decision-support tools (ex. ChatGPT, Gemini AI) or automation platforms (ex. Zapier)
Compensation:
- At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $95,000 -$113,150. The on-target earnings range for this position is $114,000 - $135,000. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
VP, Industry Lead, Data Licensing
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role
The VP, Industry Lead, Data Licensing will report directly to the General Manager and will be responsible for leading a portfolio of strategic data partnerships. This leader will oversee relationships with data, measurement, and insights partners, developing commercial strategies that expand how Fetch's first-party purchase data is licensed, distributed, and used to create value for Fetch and its partners.
This role manages a team of sales and account professionals responsible for growing and managing complex data partnerships. The VP will own revenue performance across the portfolio, coach the team through sophisticated commercial negotiations, and develop strategies to deepen existing relationships while identifying new opportunities across the data and measurement ecosystem.
The VP will bring deep knowledge of data licensing and a strong understanding of how transaction, audience, and measurement data is commercialized. They will work closely with Product, Legal, Finance, Analytics, and GTM teams to translate partner needs and market trends into scalable commercial opportunities while protecting the long-term value of Fetch's data assets.
This is a full-time role that can be held remotely in the United States.
Role Responsibilities
- This is a sales leadership role. Manage the team's broader acquisition, retention, and expansion strategies across strategic data partnerships, resulting in partnerships that generate revenue and expand the value of Fetch's data assets.
- Oversee data licensing sales revenue and progress to quota while providing accurate assessment of progress to Fetch leadership.
- Lead and coach the team responsible for complex licensing relationships within data, measurement, insights, and analytics partners.
- Own the strategic direction of major data licensing partnerships, identifying opportunities to expand existing relationships, introduce new use cases, and grow long-term commercial value.
- Guide the team through complex data licensing negotiations, including commercial structures, permitted use cases, distribution rights, data access, renewals, and expansion opportunities in partnership with Legal, Finance, Product, and other cross-functional stakeholders.
- Develop strategies that position Fetch as a differentiated data partner, informed by Fetch's first-party purchase data, partner needs, competitive dynamics, and broader developments across the data and measurement ecosystem.
- Build trusted executive relationships with senior stakeholders across data, analytics, measurement, insights, and commercial organizations.
- Apply a strong understanding of data solutions to identify how Fetch data can support partner use cases.
- Translate market trends and partner feedback into commercial strategies and new opportunities for Fetch's data products and partnerships.
- Partner closely with Product, Analytics, Legal, Finance, GTM, and Operations to evaluate new data use cases and ensure commercial opportunities can be executed and scaled effectively.
- Lead account-level planning and implementation of revenue strategies across the portfolio, leveraging data, partner performance, and market insights to influence decisions.
- Develop the team's AI fluency and influence adoption of tools and processes that improve partner research, account planning, forecasting, and operational efficiency.
- In partnership with GTM, Finance, and People Experience teams, lead hiring processes and onboard new employees, maintaining Fetch values and culture.
- Maintain and coach the team on Salesforce hygiene and accuracy, ensuring data integrity for forecasting and reporting. Identify areas of automation and encourage the use of AI to improve processes.
- Represent Fetch with professionalism and credibility in partner interactions, events, speaking engagements, and conferences.
- Operationalize long-term data partnership strategies into clear, actionable goals for the team.
Minimum Requirements
- 5+ years of sales management experience with demonstrated success in mentoring or coaching others to reach performance goals.
- 8+ years of sales experience building and scaling a data licensing team.
- Direct experience developing, negotiating, and growing commercial data licensing partnerships.
- Proven success of teams meeting or exceeding sales quotas.
- Strong understanding of the data and measurement ecosystem, including how first-party and transaction data can be commercialized across measurement, analytics, audience, or related use cases.
- Experience navigating complex commercial agreements involving data usage, licensing terms, partner rights, and/or data distribution.
- Strong understanding of media performance metrics, advertising KPIs, and how data informs business decisions.
- Proficiency in Salesforce and Excel with strong analytical, forecasting, and organizational skills.
- Advanced fluency with AI tools that support account growth, sales performance, and improve sales processes.
- Bachelor’s degree or equivalent combination of education and experience.
Preferred Requirements
- Experience managing partnerships with data, measurement, market intelligence, or analytics companies.
- Experience working with syndicated data, transaction data, consumer purchase data, audience products, or closed-loop measurement solutions.
- Understanding of the broader advertising and programmatic data ecosystem, including agencies, DSPs, measurement platforms, and data buyers.
- Strong collaboration skills with a track record of working cross-functionally with Product, Legal, Finance, Analytics, and GTM teams to solve problems and deliver results.
- Ability to translate strategic direction from leadership into tactical plans for direct reports.
- Lead by example: you own Fetch’s core values and drive your team towards the company vision. You embody a strong work ethic and operational rigor in processes.
- You’re an expert within the data and measurement ecosystem and understand key partners, partner competitors, emerging use cases, and developments and trends across the industry and adjacent industries.
Compensation
- At Fetch, we offer competitive compensation packages to the exceptional folks we hire. The base salary range for this position is $275,556-$290,000 and the on-target earnings (OTE) range is $372,000-$391,000. (This does not include accelerators or sales plan incentive funds, which employees may also be eligible for). We also offer all employees equity in Fetch. Discover our benefits at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Technical Account Manager, Data Licensing
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role
The next step in evolving our data partnerships business will be hiring a Technical Account Manager, Data Licensing In this role, you'll manage the deployment and ongoing delivery of Fetch's data licensing partnerships, serving as the primary connection between external partners and Fetch's Sales, Product, Data, Analytics, and Technical teams.
You'll help translate commercial data licensing agreements into clear implementation plans, coordinate technical requirements and data delivery, and ensure partners can successfully access and use Fetch data in accordance with agreed-upon use cases. You'll manage partnerships from implementation through ongoing delivery, identifying risks, resolving issues, and creating scalable processes that support partner success and revenue growth.
This is a full-time role that can be held remotely in the United States.
Role Responsibilities
- Act as the primary point of contact between data partners and Fetch's internal teams during the deployment and ongoing delivery of data licensing agreements.
- Translate commercial partnership requirements into clear implementation plans, milestones, owners, dependencies, and timelines.
- Manage the end-to-end deployment of licensed data products, coordinating partner onboarding, data delivery, testing, validation, launch, and ongoing support.
- Partner with Sales and Account Management to understand contractual requirements, partner use cases, and expectations, then operationalize those requirements with Product, Data, Analytics, Legal, and Technical teams.
- Develop comprehensive partnership plans that outline implementation requirements, key goals, challenges, dependencies, and future roadmaps with partners.
- Manage partnership delivery and performance, reviewing data and relevant KPIs to monitor timelines, progress, data quality, and partner health.
- Coordinate technical requirements with partners, including data specifications, delivery methods, taxonomy, documentation, and recurring data feeds.
- Identify implementation risks, technical blockers, or data quality issues and coordinate internal and external stakeholders toward resolution.
- Ensure data deployments and ongoing delivery remain aligned with the agreed-upon partnership scope and licensed use cases, escalating potential gaps or changes to the appropriate Sales, Legal, Product, or Technical stakeholders.
- Indirectly contribute to revenue growth by improving implementation, identifying opportunities to expand partner use cases, and surfacing partner needs or feedback to the commercial team.
- Provide partners with regular updates on implementation progress, data delivery, performance, and relevant product or process changes.
- Educate partner stakeholders on Fetch's data products, capabilities, delivery processes, and technical requirements.
- Liaise between partners and internal stakeholders, relaying partner feedback to inform product and process improvements.
- Maintain a thorough, up-to-date understanding of Fetch's data products, licensing capabilities, delivery methods, and strategies that impact partner relationships, including bespoke offerings developed around partner needs.
- Maintain cross-functional program management and communication across Sales, Product, Data, Analytics, Legal, and Technical teams.
- Identify opportunities to standardize and improve deployment workflows, documentation, and partner support as Fetch's data licensing business scales.
- Leverage AI-enabled tools to support documentation, project management, issue identification, partner communication, and operational efficiency.
Minimum Requirements
- 5+ years of technical account management, supporting data licensing.
- Prior experience supporting the implementation or ongoing delivery of data products, data integrations, APIs, or other technical solutions.
- Experience managing complex projects across multiple internal and external stakeholders, including technical and non-technical teams.
- Experience translating partner or business requirements into clear implementation plans, workflows, and deliverables.
- Experience working with complex data and communicating data-informed insights, issues, or recommendations to partners and colleagues.
- Strong project management skills with experience managing timelines, dependencies, risks, and multiple concurrent partner deployments.
- Proficient skills in influencing, problem solving, and managing ambiguity.
- Exceptional written communication skills with the ability to manage and operationalize large-scale projects across multiple teams and stakeholders.
- Able to travel when necessary to support partner meetings, implementations, or presentations.
Preferred Requirements
- Familiarity with data delivery and integration concepts, including APIs, cloud-based data sharing, recurring data feeds, file-based delivery, or similar methods.
- Experience working with technical teams to troubleshoot data quality, implementation, or delivery issues.
- Experience with advanced Excel, including managing and synthesizing large data sets and using functions such as filters, formulas, and pivot tables.
- Knowledge of consumer insights, measurement, and marketing terminology.
- Experience with Salesforce functions and dashboards.
- Experience working cross-functionally with Product, Engineering, Data, Analytics, Legal, Sales, or Account Management teams.
- Familiarity with data licensing concepts such as permitted use cases, data access, delivery requirements, and partner obligations.
- Comfortable with autonomy, resourcefulness, and flexibility in a fast-paced environment.
- Familiarity with AI-driven decision-support or automation tools.
Compensation
At Fetch, we offer competitive compensation packages to the exceptional folks we hire. The base salary range for this position is $145,820-$171,553. We also offer all employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Account Director, Mid-Market
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
The Account Director, Mid-Market Growth leads client relationships and plays a critical role in retention and growth. This role is high-impact, client-facing, and contributes directly to revenue through individual and pod quota ownership.
In this role, you will develop strategic campaigns, build and expand executive relationships, develop expertise in Fetch’s offerings, and apply tools and workflows to improve accuracy and efficiency across your pod. As an experienced account professional, you’ll lead strategic conversations, shape account progression, and coach others while expanding Fetch’s impact. You are expected to leverage AI-enabled tools and workflows to drive efficiencies, improve data accuracy, and enhance client engagement.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities:
- Own individual revenue targets and contribute to pod revenue goals
- Develop strategies to retain and grow top-tier partnerships, driving strategic long-term partnerships and success
- Lead executive-level client relationships as the primary point of contact, facilitating strategic conversations, managing key touchpoints, and building consultative trust through clear communication and consistent follow-through.
- Strategize against deadlines and navigate evolving priorities, modeling resilience for the broader team
- Oversee client health by monitoring satisfaction, addressing risks early, and surfacing opportunities to expand relationships
- Ensure the successful execution of partner deliverables such as campaign performance, one-off requests, and analytics requests.
- Collaborate closely with your sales counterpart to identify optimization opportunities, drive upsells, and expand Fetch’s share of partner budgets using data and trend analysis.
- Facilitate the onboarding of new clients and brands, campaign set up, and coordination of materials, so partnerships launch smoothly and expectations are met from the start. Utilize AI-enabled platforms to ensure precision and efficiency.
- Oversee inputs for campaign setup and programming, using standardized workflows and templates to ensure accuracy and minimize errors
- Partner with internal teams to track, organize, troubleshoot, and optimize client performance, leveraging AI tools to proactively detect trends or performance risks
- Serve as a key internal leader in developing and mentoring new team members. Support AI skill development and AI process adoption across the team
- Ensure clients have access to timely reporting to guide budget allocation, leveraging dashboards to improve transparency and decision-making.
- Independently provide partners with access to the data and reporting needed to optimize budget allocation and increase spend, using AI-generated dashboards and insights to surface key opportunities
- Translate data and performance trends into clear, actionable recommendations for clients.
- Independently deliver client presentations and reviews, including QBRs, using AI to translate complex data into clear insights with visual narratives that drive strategic action.
- Oversee revenue actualizations and billing processes, ensuring financial records are accurate and compliant
- Utilize sales-enablement, AI, automation tools and demonstrate a growth mindset toward adopting new technologies and workflows to increase efficiency
- Play an active role in hiring and shaping Fetch’s partner manager team culture and structure
- Demonstrate Fetch's values with a growth mindset, especially toward new tools and AI-assisted workflows
Minimum Requirements:
- 8+ years of experience in account management, partnerships, sales support, or a related field
- Direct industry experience in digital media, advertising, or consumer data
- Experience driving revenue through renewals, upsells, and client growth conversations
- Strong organizational and execution skills with the ability to manage multiple priorities
- Expert in analyzing campaign data and presenting insights to clients or internal stakeholders to drive business outcomes
- Familiarity with AI tools (ex. ChatGPT, Gemini AI) or automation platforms (ex. Zapier) and creating new AI-enabled processes
- Strong communication and collaboration skills
- Comfort working in dynamic or evolving environments
- Bachelor’s degree or equivalent combination of education and experience
Preferred Requirements:
- Direct client vertical experience
- Experienced with CRM tools (ex. Salesforce)
- Experience coaching and collaborating with implementation, analytics, or other cross-functional teams
Compensation:
- At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $110,700-$124,225. The on-target earnings range for this position is $166,050-$186,337. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
VP, Industry Lead, Retail
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role
The VP, Industry Lead, Retail will report directly to the General Manager and will be responsible for supporting a portfolio of key partners within their industry. They will be responsible for managing individual contributors, achieving quota by nurturing existing relationships and initiating new relationships among partners.
This role manages a team of sales and account professionals, helping them execute effectively and develop into top performers. The VP will focus on driving revenue growth, maintaining strong relationships, and building operational consistency across the team.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities
- Manage the team's broader client acquisition, retention, and expansion strategies, resulting in partnerships that generate revenue.
- Oversee industry sales revenue and progress to quota while providing accurate assessment of progress to Fetch leadership.
- Independently provide tailored coaching, guidance, and feedback to partner professionals in sales functions and account professionals in account-management functions.
- Direct sales professionals to work efficiently and expand influence across targeted accounts.
- Develop the team’s AI fluency and influence new process adoption.
- In partnership with GTM, Finance, and People Experience teams, lead hiring processes and onboard new employees, maintaining Fetch values and culture.
- Collaborate with cross-functional teams, including marketing, finance, legal, and operations, to deliver partner success and manage deal execution.
- Develop sales strategies that ensure Fetch remains a preferred partner, informed by performance insights, partner segmentation, and industry benchmarks.
- Influence and contribute to new GTM strategies that can be scaled across the sales organization.
- Apply your understanding of how Fetch’s advertising solutions drive partner business outcomes, connecting campaign performance to key KPIs, and scale learnings across your team and others.
- Lead account-level planning and the implementation of revenue strategies within the industry, leveraging data and insights to influence decisions.
- Maintain and coach sellers on Salesforce hygiene and accuracy, ensuring data integrity for forecasting and reporting. Identify areas of automation and encourage the use of AI to improve processes.
- Represent Fetch with professionalism and credibility in partner interactions, events, speaking engagements, and conferences.
- Operationalize long-term strategies into clear, actionable goals for the team.
Minimum Requirements
- 5+ years of people management experience with demonstrated success in mentoring or coaching others to reach performance goals.
- 8+ years of new business and account management experience within digital media, advertising, or related industries.
- Proven success meeting or exceeding sales quotas while managing key accounts or portfolios.
- Strong understanding of media performance metrics, advertising KPIs, and how data informs business decisions.
- Proficiency in Salesforce and Excel with strong analytical, forecasting, and organizational skills.
- Advanced fluency with AI tools that support account growth, sales performance, and improve sales processes.
- Bachelor’s degree or equivalent combination of education and experience
Preferred Requirements
- Strong collaboration skills with a track record of working cross-functionally to solve problems and deliver results.
- Ability to translate strategic direction from leadership into tactical plans for direct reports.
- Lead by example - you own Fetch’s core values and drive your team towards the company vision. You embody a strong work ethic and operational rigor in processes.
- You’re an expert within your category, and understand key partners, partner competitors, along with developments/trends in the industry and adjacent industries.
Compensation
- At Fetch, we offer competitive compensation packages to the exceptional folks we hire. The base salary range for this position is $186,000 - $198,000 and the on-target earnings (OTE) range is $372,000 - $396,000. (This does not include accelerators or sales plan incentive funds, which employees may also be eligible for). We also offer all employees equity in Fetch. Discover our benefits at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Senior Partner Director, Agencies
Chicago, New York, US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
As Senior Partner Director, Agency, you will play a pivotal role in helping to define the overarching strategy of agency engagement at Fetch and partner across the world’s largest agency holding companies. You will be the primary relationship owner and point of contact between an agency holding company and the Fetch sales organization.
You will be responsible for understanding and driving brand adoption across the full range of Fetch ad product suite. You’ll structure agency partnerships and build rapport across agency leaders spanning C-level, investment, strategy, commerce, buying and planning teams. You’ll play a critical role collaborating with the Fetch sales team to drive education, innovation and investment with our most valued agency partners.
Location:
- This is a full-time role that can be held remotely in the United States, with the expectation for in-person client meetings in New York and Chicago.
Role Responsibilities:
- Structure agency partnership deals with Agency Holding Companies that span across multiple agency functions (Media, Commerce, Data, Strategy, etc)
- Support Fetch sales org with onboarding net/new brands, introducing agencies to new Fetch advertising solutions and partner on “big bet” accounts
- Craft specific and measurable Joint Business Plans with agencies & ensure these plans stay on track throughout the year, ensuring renewal and growth in subsequent years
- Own top-down relationships with agency executives
- Create & lead delivery of agency-wide education initiatives, roadshows, summits, etc.
- Ensure that Fetch is central to the agency’s commerce strategy by marketing partnership outputs both internally & externally
- Interface regularly with the leadership of each Fetch team to identify how your agency partnership can drive growth/adoption of their products & services
- Execute and track progress against these agency partnerships via QBRs, internal tracking tools, etc.
- Leverage these agency partnerships to identify & funnel business opportunities across Fetch’s existing and maturing ad product suite
Role Requirements:
- 12+ years of direct experience structuring & executing complex business development deals with a Big 6 agency holding company
- This is an Individual contributor role - ideal candidate will champion a “hunter” mentality and be super comfortable working for a rising, challenger platform
- Deep understanding of how agencies are structured & organized around different customer needs…and an ability to map a very wide range of products/solutions to these use cases
- Has digital sales experience working with Fortune 500 brands and publishers (commerce media a +)
- Excellent presentation skills to both to an executive audience and in larger group settings
- Ability to navigate ambiguity and skillfully influence internal stakeholders to rally around the business needs of an agency partner
- Ultimate team player; partnering collaboratively with sales, product, and marketing teams
Compensation:
At Fetch, we offer competitive compensation packages to the exceptional folks we hire. The base salary range for this position is $226,852-$245,648. The on- target earnings range for this position is $306,250-$331,625. (This does not include accelerators or sales plan incentive funds, which employees may also be eligible for). We also offer all employees equity in Fetch, so that everyone can benefit from Fetch’s growth. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
Chicago, New York, US - Remote
Partner Manager, SMB
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
This is an Account Executive role. The Partner Manager, SMB, is an individual contributor sales role, focused exclusively on acquiring net new clients through prospecting and driving customer proposals. This role is client-facing and contributes directly to revenue through individual and pod quota ownership.
In this role, you’ll support the sales cycle from outreach through close, learning how to identify opportunities, craft proposals, and build trusted relationships. You will partner with Account Managers and Ad Operations to onboard partners and collaborate with senior teammates to refine your approach.
You are also expected to leverage AI-enabled tools to accelerate learning, support research, and drive efficiency in prospecting, meeting prep, pipeline hygiene, and campaign insight capture.
Role Responsibilities:
- Own revenue and client activation targets, contributing to individual and team goals
- Build and manage a pipeline through targeted outreach, relationship mapping, and prospecting tools such as LinkedIn, ZoomInfo, Clay, Outreach, and Salesforce
- Clearly articulate Fetch’s value proposition and advertising products in prospect and partner conversations
- Manage the full sales cycle from prospecting through close, operating with decreasing oversight over time
- Develop proposals and sales materials using established templates, performance insights, AI tools, and team guidance
- Translate customer objectives and performance needs into strategic campaign recommendations
- Partner with Account Managers and Industry Leads to understand client needs, campaign requirements, and activation processes
- Maintain accurate Salesforce records and support forecasting by tracking opportunities and proactively flagging pipeline gaps, risks, and updates
- Coordinate deal execution through documentation, order forms, post-meeting follow-ups, and cross-functional communication
- Manage internal and external priorities to ensure deadlines and client commitments are met
- Identify workflow inefficiencies and partner feedback, recommending solutions to leadership with appropriate guidance
- Leverage AI-enabled tools to accelerate research, meeting preparation, prospecting, pipeline management, and overall sales execution
Minimum Requirements:
- 2+ years of experience in B2B sales prospecting and converting net new business
- Direct experience in digital media, advertising, or consumer data
- Foundational understanding of digital advertising KPIs and how media solutions drive outcomes
- Ability to stay organized and prioritize across multiple projects and stakeholders
- Strong communication skills with the ability to collaborate across teams and engage with clients
- Proficient in Salesforce or similar CRM
- Comfort working in dynamic or evolving environments
Preferred Requirements:
- Experience with SMB clients across relevant industries, including but not limited to CPG, Restaurants, Retail, Agency, or Consumer Services
- Experience with full funnel marketing solutions, ideally including performance advertising or lower-funnel experience
- Experience collaborating with implementation, analytics, or other cross-functional teams
- Experience leveraging AI, automation, and other technology to drive measurable impact
Compensation:
At Fetch, we offer competitive compensation packages to the exceptional folks we hire. The base salary range for this position is $103,000 - $108,500. The on-target earnings range for this position is $154,500 - $162,750. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Account Manager, SMB
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
The Account Manager is an individual contributor sales role responsible for supporting and managing client engagements, ensuring deliverables align with client needs, to ultimately drive client retention and revenue growth. This role is client-facing and contributes directly to revenue through individual and pod quota ownership.
In this role, you will help launch campaigns, build relationships, develop expertise in Fetch’s offerings, and apply tools and workflows to improve accuracy and efficiency in client delivery. You will support strategic conversations, manage day-to-day client engagement, and contribute to the growth and retention of partnerships while helping drive operational excellence across your pod.
You are expected to leverage AI-enabled tools and workflows to drive efficiencies, improve data accuracy, and enhance client engagement.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities:
- Own revenue targets and contribute to individual and team goals
- Drive client retention and growth, positioning Fetch as a strategic and long-term partner
- Build consultative client relationships through clear communication, reliable follow-through, and thoughtful account strategy
- Own client upsell opportunities, using performance data and market trends to expand Fetch’s share of partner budgets
- Manage client engagements by coordinating calls and touchpoints, documenting next steps, and ensuring timely follow-up
- Deliver campaign reporting, analytics, and ad hoc client requests accurately and on time
- Support the onboarding of new clients and brands, coordinating campaign setup, required materials, and expectations to ensure a smooth launch
- Manage campaign setup and programming inputs using standardized workflows and templates to improve accuracy and minimize errors
- Partner with internal teams to troubleshoot and optimize client performance, using AI-enabled tools to proactively identify trends, opportunities, and risks
- Translate campaign data and performance trends into clear, actionable recommendations that guide client budget allocation and decision-making
- Prepare and deliver client presentations, business reviews, and QBRs using AI-enabled tools to strengthen data visualization and storytelling
- Manage revenue actualization and billing processes, ensuring financial records are accurate and compliant
- Navigate deadlines and evolving priorities with increasing autonomy
- Embrace sales-enablement, AI, and automation tools to improve efficiency and continuously evolve client-service workflows
Minimum Requirements:
- 2+ years of experience in B2B account management, customer success, or related field
- Direct industry experience in digital media, advertising, or consumer data
- Foundational understanding of digital advertising KPIs and how media solutions drive outcomes
- Experience supporting renewals, upsells, and client growth conversations
- Ability to stay organized and prioritize across multiple projects and stakeholders
- Experience analyzing campaign data and presenting insights to clients or internal stakeholders to drive business outcomes
- Proficient in Salesforce or similar CRM
- Proactive communication and strong collaboration skills
- Comfort working in dynamic or evolving environments
Preferred Requirements:
- Experience with SMB clients across relevant industries, including but not limited to CPG, Restaurants, Retail, Agency, or Consumer Services
- Experience with full funnel marketing solutions, ideally including performance advertising or lower-funnel experience
- Experience collaborating with implementation, analytics, or other cross-functional teams
- Experience leveraging AI, automation, and other technology to drive measurable impact
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $73,000 - $81,950. The on-target earnings range for this position is $87,600 - $98,340. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Product
Staff Product Manager - Referral, Growth
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
Fetch's vision is to become a daily rewards platform for 1 in 10 Americans, and we're seeking a self-driven Staff Product Manager – Referral Growth to lead the vision, strategy, and roadmap for building Fetch's referral growth engine—creating delightful, scalable referral experiences that generate durable network effects and accelerate progress toward our North Star metric of Monthly Active Users (MAU). You'll reimagine referrals as more than a one-time acquisition channel by building loops directly into the user experience, creating products that make sharing Fetch rewarding, habitual, and embedded throughout the customer journey.
This role will own the end-to-end referral lifecycle—from invitation and conversion through onboarding, activation, re-engagement, and long-term advocacy. You'll build the systems, incentives, experimentation framework, and product capabilities that power Fetch's referral growth engine, while surfacing features that turn satisfied users into advocates, advocates into ambassadors, and ambassadors into a self-sustaining community that fuels Fetch's long-term growth. Working across Product, Engineering, Design, Data Science, Marketing, Consumer Insights, User Research, and Lifecycle Marketing, you'll identify opportunities where social behaviors, AI-powered personalization, and community experiences can amplify organic growth. Success in this role requires a deep understanding of consumer psychology, incentive design, behavioral economics and growth loops to create experiences that compound over time.
At Fetch, we believe that earning rewards should be fun, playful, and add value to our users' lives every day. We're looking for a product leader who shares this mindset—someone who can transform referrals into engaging, community-driven experiences that feel natural, rewarding, and exciting while helping millions of users discover Fetch through the people they trust most.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
What you’ll do at Fetch (Role Responsibilities):
- Set the vision, strategy, and roadmap for building Fetch's referral growth engine, defining priorities, success metrics, and OKRs that align with company growth goals and our North Star of MAU.
- Design referral loops and sharing experiences that create compounding network effects across acquisition, activation, engagement, and retention.
- Own the end-to-end referral lifecycle engine, including invitations, rewards, onboarding, activation, advocacy, re-engagement, and lifecycle optimization.
- Build the product capabilities, incentive systems, and experimentation framework that enable Fetch's referral growth engine to scale efficiently over time.
- Leverage AI and machine learning to personalize referral experiences, optimize incentive structures, and unlock new opportunities for organic growth.
- Lead complex cross-functional initiatives across Product, Engineering, Design, Data Science, Marketing, Lifecycle Marketing, Research, and business teams, creating alignment through clear communication of strategy, progress, and measurable outcomes.
- Serve as the product leader for referral growth metrics, using qualitative insights, behavioral data, experimentation, and product intuition to identify and prioritize high-impact growth opportunities.
- Develop and execute an experimentation strategy around referral incentives, sharing mechanics, social proof, AI-driven personalization, lifecycle messaging, and community engagement.
- Partner closely with Lifecycle Marketing to orchestrate personalized referral journeys across owned channels and maximize referral conversion, activation, and long-term retention.
- Define and monitor key referral health metrics, including invite rate, referral conversion, viral coefficient, referral activation, retention of referred users, cost per referred acquisition, and overall contribution to MAU growth.
- Maintain a deep understanding of Fetch users, consumer behavior, partner dynamics, competitive referral programs, emerging AI capabilities, and industry growth trends.
- Take ownership of outcomes, proactively remove roadblocks, and operate with a high degree of accountability in a fast-paced environment.
In your Toolbox (Minimum Requirements):
- 5+ years of product management experience, including meaningful experience building consumer growth, referral, marketplace, social, or network-effect products.
- Proven track record designing, launching, measuring, and scaling referral programs, viral loops, user advocacy systems, or consumer growth products that drive measurable business outcomes.
- Deep understanding of growth loops, behavioral economics, incentive design, lifecycle marketing, experimentation frameworks, funnel optimization, and retention models.
- Experience leveraging AI-driven products, personalization, or data science to create more intelligent and effective consumer experiences.
- Strong analytical fluency, with the ability to interpret user behavior, define success metrics, evaluate tradeoffs, and make data-informed decisions through experimentation.
- Demonstrated success leading complex cross-functional initiatives and aligning diverse teams around a clear product strategy.
- Excellent communication, stakeholder management, and influencing skills, including experience partnering with senior leadership.
- Strong product judgment, balancing user needs, business goals, technical constraints, and speed of execution.
- Comfort operating in ambiguity, creating structure where none exists, and defining new product spaces.
- Demonstrated ability to lead through influence, raise the bar for product quality, and mentor or guide other product managers.
- Strong ownership mindset with a bias for action and a willingness to dive into the details to deliver exceptional user experiences.
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is [$181,913 - $214,015]. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Senior Product Designer, Growth
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
The Fetch Product Design team is responsible for the entirety of design within the Fetch app—from user experience design to creative direction and production. Our goal is to deliver a fun experience that our shoppers (and partners) love and can’t live without.
Fetch is looking for experienced Senior Product Designers to join our team. You will be working within a focused, balanced team; it is your responsibility to lead efforts which measurably improve people’s lives. We work in a startup atmosphere where individuals take ownership and have significant impact on the final product.
Product designers at Fetch must be…
- Risk-takers. You’ve got ample room to fail and no time to play it safe.
- Endlessly curious. You never hesitate to ask “why” and tirelessly seek out innovative solutions.
- Expert collaborators. You are equally comfortable working side-by-side with executive stakeholders, teammates, and non-technical colleagues as you are with your fellow designers.
- UI craftspeople. A background in visual design is not required but a well-practiced eye for detail & aesthetics absolutely is. Your shipped mobile app work needs to knock our socks off.
- Radically scrappy. You thrive in ambiguity and won’t hesitate to get exactly what you need to keep moving ahead. You can get stuff done!
- Team-players. Our secret sauce is our team dynamic; we don’t have time for egos.
By month 3 you will be…
- Intimately familiar with the Fetch app; using it in your daily life.
- Integrated within your team
- Understanding your team’s focus, goals, and KPIs
- Developing strong working relationships with the Product and Engineering leads within your team
- Leading design critiques of your work with cross-functional stakeholders and peers
By month 6 you will be…
- Influencing & making decisions within your team
- Developing strong working relationships outside of your team with key stakeholders and other cross-functional teams
- Exploring the unknowns—what opportunities are untouched?
- Well on your way to launching your first feature(s) into production
By year 1 you will be…
- Influencing decisions outside of your team for the larger organizations
- Thriving in ambiguity within your team and the larger organization
- Launching multiple features into production with iterations on the work in motion
We’re looking for people who have:
- 3+ years of relevant experience, native mobile app design experience required
- Experience building growth- and retention-focused products (ideally sign-up and onboarding experiences)
- Experience with Figma, Miro, and Protopie
- Experience with animation (ideally Rive)
- A tendency to self-direct and lean on their own prioritization methods to get their work done in a fast-paced startup environment
Compensation: At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $149,592 - $175,990. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Principal Product Designer, Core Experience
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
Fetch is looking for a Principal Product Designer to shape the long-term experience direction for how people discover, understand, and act on ways to earn.
You will lead the connected experiences across Ad Surfaces: Home, Search, Navigation, and Earnings; making them work as one clear, relevant, and rewarding system. These are some of Fetch’s most visible and behavior-shaping experiences, helping millions of people find value in their day-to-day lives.
You will own the experience quality and outcomes across this product area, laying the foundation for how information is organized, how people move between surfaces, what appears when, and how personalized opportunities earn attention and trust. You will establish the principles, patterns, and decision frameworks that help teams make consistent choices, while partnering with Product and Engineering leaders on strategy, roadmap priorities, and investment decisions.
This is a senior individual-contributor role, not a people-management role. You will lead through product judgment, design craft, clear thinking, and influence. You will move from long-term vision and problem framing to hands-on design, prototyping, launch, and iteration.
This role is for someone who would rather build the standard than inherit one, and wants their decisions to help millions of people live more rewarded every day.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
What you’ll do at Fetch (Role Responsibilities):
- Lead multi-quarter initiatives across packs: Home, Search, Navigation, and Earnings; ensuring they work together as one discovery and earning experience.
- Set the architecture for the earning journey, including information hierarchy, navigation, the role of each surface, interaction principles, and quality standards.
- Partner with Product and Engineering leaders to identify high-value opportunities and shape roadmap, priorities, investment decisions, and key trade-offs.
- Create practical frameworks for balancing user value, business goals, technical constraints, personalization, experimentation, and customer trust.
- Define how the team experiments with "what's next" earning opportunities, using rapid learning to improve comprehension, repeat engagement, and long-term retention.
- Partner with Research to uncover unmet needs and untested earning opportunities, turning early signals into concepts worth building.
- Raise the bar for usability, accessibility, interaction quality, visual craft, and design-system consistency across the product area.
- Find recurring experience problems and turn them into reusable patterns, principles, and tools that improve quality and help teams move faster.
- Communicate design strategy through both writing and conversation, distilling it into trade-offs leadership can act on and narratives that align Product and Engineering.
- Raise the level of design critique and feedback across the team, mentoring other designers and helping them grow into stronger, more independent decision-makers.
What Success Looks Like
In your first 12 months, you will:
- Establish a shared earning and discovery architecture that helps teams make faster, more consistent product decisions.
- Help set multi-quarter priorities that make earning easier to understand, more relevant, and more rewarding for Fetch users.
- Improve consistency across Home, Search, Navigation, Earnings, and other surfaces through reusable patterns, principles, and design-system contributions.
- Create an experimentation practice that increases learning speed without sacrificing clarity, choice, or customer trust.
- Make the broader design team stronger through mentoring and scalable practices for critique, feedback, and decision-making.
- Own the outcomes, driving measurable improvements in activation, engagement, repeat earning, retention, and customer confidence
In your Toolbox (Minimum Requirements):
- 12+ years of product design experience.
- A track record of leading multi-quarter product initiatives across multiple teams, surfaces, or customer journeys.
- Experience owning measurable customer and business outcomes for a broad product area, not just producing strong artifacts or isolated features.
- Deep skill in information architecture, navigation, discovery, and systems thinking for complex consumer products.
- The ability to turn ambiguous customer, business, and technical problems into clear direction, testable hypotheses, and durable solutions.
- Experience influencing senior Product and Engineering leaders on strategy, roadmap choices, priorities, and trade-offs.
- A habit of partnering with Research to identify unmet needs and validate new directions before committing engineering investment.
- Evidence that you've established standards, patterns, frameworks, or ways of working that improved product quality and team effectiveness across a broad product area.
- Exceptional interaction and visual-design craft, including a high bar for usability, accessibility, and production quality.
- A history of mentoring experienced designers and raising the quality of team critique, feedback, and decision-making.
- Comfort moving across squads and teams with different norms and priorities, building trust quickly without needing formal authority.
- Comfort operating where the problem, process, and path to impact are still being defined.
Nice to haves/Bonus Points
- Experience designing consumer mobile products at a meaningful scale.
- Experience with rewards, loyalty, commerce, marketplaces, gaming, personalization, or repeat-engagement mechanics.
- Experience developing experimentation strategies with Analytics or Data Science partners.
- Experience partnering with content design, illustration, motion, or brand teams.
- Experience launching a zero-to-one product area or evolving a mature product's experience architecture.
- Experience designing AI-supported product experiences or using AI-enabled design workflows.
About the Team
We own the connected experiences that help people discover, understand, and act on ways to earn: Home, Search, Navigation, and Earnings.
Our work is not limited to organizing information or designing individual screens. We define how these experiences work together: what people see, when they see it, why it is relevant, and how each interaction builds confidence and motivates a return visit.
We identify friction that spans surfaces and turn it into durable patterns, principles, and systems that make the broader Fetch experience stronger.
Design has real authority at Fetch. We set the bar for experience quality, partner with Engineering on design-system direction, and participate in discovery, roadmap, and launch reviews. We are trusted to make those calls.
We grow by teaching each other. No egos, just people who want to get better and help the people around them do the same.
Compensation: At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Staff Product Manager – Fetch Play (Rewarded Apps)
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the role
We’re looking for a Staff Product Manager to lead the evolution of Fetch Play, one of Fetch’s largest and fastest-growing revenue drivers. You’ll grow our rewarded gaming experience while expanding Play into non-gaming apps, creating a destination where users can discover, engage, and earn rewards across both.
As a Staff Product Manager, you’ll define the product and lifecycle strategy across acquisition, activation, engagement, retention, and win-back. You’ll bring structure to ambiguous opportunities, set direction across teams and time horizons, and align Engineering, Design, Data, Marketing, and Business partners around a shared plan. You’ll combine long term strategic thinking with hands-on execution to build the product foundations Play needs to scale across users, app categories, partners, and reward experiences.
We’re especially interested in candidates who’ve managed the end-to-end lifecycle of mobile game players or app users. Experience with app-store ecosystems, mobile distribution, attribution, engagement, and monetization is highly valued, along with strong product judgment and fundamentals.
What you’ll do
- Define and drive the strategy and roadmap for Fetch Play, balancing user value, partner outcomes, and Fetch’s growth and revenue goals.
- Own the end-to-end user journey for Play from discovery and install through engagement milestones and reward payout improving conversion, retention, and completion.
- Develop a lifecycle and personalization strategy spanning activation, engagement, retention, and win-back, delivering the right experiences, mechanics, and app catalog to each user at every stage.
- Lead high ambiguity initiatives and build native capabilities, such as progression tracking, that create new ways to engage and re-engage users.
- Partner with Business Development and Partnerships to turn advertiser, publisher, and marketplace needs into scalable product capabilities.
- Define KPIs, size opportunities, and use rigorous experimentation to guide prioritization and investment decisions.
- Build durable growth by evolving reward economics and anticipating fraud, abuse, attribution, quality, and platform-policy risks.
- Align teams and senior leaders through clear strategy, product requirements, and communication of progress, risks, and tradeoffs.
- Raise the product bar by creating reusable frameworks, improving team practices, and mentoring other product managers.
What you bring
- 5+ years of Product Management experience with a track record of increasing scope, leading through ambiguity, and delivering meaningful outcomes in scaled consumer products.
- Experience owning lifecycle, activation, engagement, or retention strategies across the full user journey.
- Deep knowledge of mobile gaming as a consumer, advertising, and monetization ecosystem. Experience developing games is not required.
- Alternatively, substantial experience in mobile advertising, app monetization, or lifecycle products, paired with strong consumer product fundamentals.
- A track record of building native mobile mechanics (such as progression, achievements, or rewards) that measurably improve engagement and retention.
- Strong understanding of performance marketing economics, including CPI, advertiser budgets, seasonality, competitive pressure, and the tradeoffs between optimizing for installs and sustained engagement.
- Fluency in defining KPIs, designing experiments, setting roadmaps, and using data to make high-quality decisions under uncertainty.
- Staff-level influence and judgment, with the ability to establish direction, align cross-functional teams, and move ambitious initiatives forward without relying on direct authority.
- Experience in rewarded, marketplace, gaming, betting, or other highly monetized consumer ecosystems is a plus.
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is [$181,913 - $214,015]. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Staff Product Designer, Receipt & Rewards Experience
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
Fetch is looking for a Staff Product Designer to lead experience design for our Receipt & Rewards experience, the foundation that helps us understand everyday purchases and reward users accurately.
As part of the Receipt Intelligence design team, you’ll shape how users submit and connect purchases, understand what happened, resolve problems, and ultimately receive value for their activity.
This is a complex design space spanning consumer experience, machine learning, data quality, processing, and platform integrity. Your challenge is to make that complexity feel simple, useful, and trustworthy for users, while helping Fetch turn receipt evidence into reliable purchase intelligence.
This is a senior individual-contributor role with influence beyond individual features. You’ll define problems, lead complex initiatives, and connect decisions across the receipt journey and broader Fetch experience. You’ll partner closely with Product, Engineering, User Research, and Data Science to balance user needs, business outcomes, data quality, and technical constraints.
What you’ll do at Fetch (Role Responsibilities):
- Lead complex, high-ambiguity initiatives across Receipt Intelligence, connecting receipt capture, digital account linking, recognition, matching, and rewarding into a clear and cohesive user experience.
- Own experience quality and outcomes across the journey. Identify gaps between a user’s action, how Fetch interprets it, the value they receive, and what they should do next.
- Define design direction by framing problems, identifying opportunities, defining hypotheses and success measures, and shaping solution strategy with Product and Engineering.
- Design beyond individual features. Ensure receipt & reward experiences connect coherently to the broader Fetch ecosystem.
- Design the relationship between users and intelligent systems. Create clear signals, feedback, guidance, and recovery experiences that help people understand what the system is doing and build confidence in the outcome.
- Navigate complex trade-offs between user simplicity, accessibility, data quality, business outcomes, and technical constraints, using research, data, experimentation, and structured thinking to drive decisions.
- Raise the quality and coherence of the experience by evolving interaction patterns, systems, and frameworks that make Fetch easier to understand and use.
- Drive alignment across teams and disciplines, proactively identifying dependencies and resolving ambiguity across Product, Engineering, Research, Data Science, and adjacent teams.
- Elevate the design team through critique, mentorship, feedback, and stronger ways of working.
What Success Looks Like:
In your first 12 months, you will:
- Build a deep understanding of the receipt & rewards ecosystem, user lifecycle journey, user needs, business goals, and the technical systems behind receipt collection and rewarding.
- Establish strong partnerships with Product, Engineering, Research, Data Science, and the teams responsible for receipt quality, models, platform infrastructure, and integrity.
- Identify and shape opportunities that reduce friction, prevent errors, improve understanding, and strengthen user trust across physical and digital receipt experiences.
- Launch meaningful improvements to the receipt journey informed by research, data, experimentation, and system performance.
- Improve how Receipt Intelligence connects to progress, rewarding, and the broader user lifecycle rather than optimizing individual interactions in isolation.
- Raise the quality of design thinking and decision-making through critique, mentorship, and cross-functional collaboration.
- Influence decisions beyond your immediate team by bringing clarity to ambiguous problems and connecting user needs to technical and business outcomes.
In your Toolbox (Minimum Requirements):
- 8+ years of product design experience.
- Proven product leadership at Staff-level scope. A track record of leading complex, ambiguous, multi-quarter initiatives from problem definition through launch, learning, and iteration, with meaningful customer and business impact.
- Exceptional product design craft. A high bar for interaction and visual design, usability, accessibility, and production quality, with the ability to make technically complex systems feel simple, intuitive, and trustworthy.
- Strong systems thinking. You see beyond individual features, connect user behavior, product experiences, data, technology, and business needs, and identify where in the system a problem should actually be solved.
- Strong judgment with AI and intelligent systems. You have experience designing ML or AI-powered consumer experiences and know when intelligence improves an experience, when it doesn’t, and where human control, transparency, or simpler approaches should take precedence.
- Evidence-led product thinking. You partner deeply with User Research and use research, behavioral data, prototyping, and experimentation to turn ambiguous problems into hypotheses, learn quickly, and iterate toward better outcomes.
- Influence without authority. You bring clarity to ambiguity, build trust across disciplines, navigate disagreement, and influence product direction, priorities, and trade-offs through strong reasoning and relationships.
- A multiplier for the team. You raise the quality of both the work and the people around you through critique, mentorship, frameworks, standards, and better ways of working.
Nice to haves/Bonus Points (Preferred Requirements):
- Personalization and adaptive experiences, including implicit and explicit signals.
- Smart camera or computer-vision experiences, including guidance, feedback, error prevention, and recovery.
- AI-powered guidance and support that helps people understand, decide, act, or resolve issues.
- Accessible consumer experiences operating at a meaningful scale.
Compensation: At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is [$173,742 - $204,402]. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Principal Product Manager – Ads Experiences
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the role
Our Ads Experiences team focuses on expanding how, where, and how often people earn rewards. Across commerce (such as offers, dining), rewarded media, and surveys, we create experiences that bring users back, drive business for partners, and generate sustainable revenue for Fetch. We scale established verticals and incubate new ones, turning emerging opportunities into everyday habits.
We’re looking for a Principal Product Manager to lead this portfolio, combining hands-on product ownership with people management. You’ll own the strategy for our established verticals and identify, incubate, and launch new revenue-generating ones.
You’ll translate customer insights and market opportunities into clear strategies, define early milestones to validate demand and business viability, and scale products that demonstrate product-market fit. You’ll directly own strategic initiatives while managing and coaching product managers, strengthening product strategy, judgment, and execution across the team.
You’ll partner closely with Engineering, Design, Data, Marketing, Business, Partners and other stakeholders. You’ll have broad ownership of business outcomes and the opportunity to explore new ways for users to earn, including AI enabled experiences such as agentic commerce.
What you’ll do
- Own portfolio strategy and roadmap, balancing user value, partner outcomes, and Fetch’s growth, revenue, and margin goals.
- Identify new business and partnership opportunities through customer insights, market research, addressable market analysis and Fetch’s strategic goals.
- Build new products from idea to launch. Define strategy and validation milestones, test demand and economics, and decide where to invest, iterate, or stop.
- Scale established verticals and promising MVPs, including dining and rewarded surveys, by improving discovery, conversion, engagement, retention, and monetization.
- Shape consumer advertising experiences, including rewarded video, through thoughtful ad placements and interactions that balance user and advertiser needs.
- Manage and coach product managers while staying hands-on with your own initiatives. Set clear expectations, strengthen product judgment, and establish rigor in strategy, planning, and execution.
- Partner with Engineering, Design, and Data to scope and ship products, prioritize within resource constraints, and move quickly through ambiguity.
- Partner with GMs, Sales, Marketing, and Partnerships on commercial goals, partner integrations, and launch plans.
- Define KPIs and use experimentation to guide roadmap priorities and validate user engagement, incremental revenue, and margin impact.
- Align teams and executives through clear strategy documents, investment recommendations, and communication of results, risks, and tradeoffs.
What you bring
- 8+ years of product management experience, including ownership of revenue generating consumer products.
- 2+ years managing and developing product managers while maintaining hands-on product ownership.
- Experience with consumer advertising and monetization, especially ad and offer experiences within consumer apps or publisher surfaces; 2+ years building ad or offer experiences is strongly preferred.
- Experience launching and scaling new businesses, with strong judgment across product market fit, market sizing, unit economics, and investment priorities.
- Strong execution skills with fluency in using KPIs, experimentation, and customer insights to guide decisions and deliver measurable outcomes.
- Ability to align executives, GMs, and cross-functional teams on strategy and commercial goals, and work directly with partners on integrations and launches.
- Enthusiasm for applying AI to research, prototyping, and analysis, with an understanding of its limitations.
- Nice to have: Experience with rewarded, commerce, loyalty, marketplace, or partnership driven products, or in a scaled technology organization with strong product practices.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Senior Technical Program Manager II
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
Overview
Fetch is establishing a new Data Product Partner operating model to serve the partners who rely on our data products. In this model, client-facing roles sit on the business side: Sales/GTM owns the commercial path, the Technical Account Manager (TAM) orchestrates the ongoing account relationship, and Solutions Engineering (SE) owns the partner-facing technical path from discovery through configuration, launch, and first-line triage. Behind them sit the teams that own the shared systems: the Data Product teams own the data assets, models, definitions, and product behavior, and AMPS owns the shared export and delivery infrastructure.
The Data Product Technical Program Manager is the internal coordination pivot that connects those client-facing roles to the teams that own the shared data products and delivery infrastructure. This is an escalation and coordination role, not a checkpoint for standard work. Standard qualification, configuration, and triage flow through Sales/GTM, TAM, and SE without TPM involvement. The TPM enters when the standard path breaks, when work crosses teams, when one partner's request would change a shared product, when prioritization is required, or when there is material delivery risk.
Because this team and operating model are new, the TPM will help shape how the model works in practice: sharpening the boundaries between roles, building the cadences and artifacts that keep cross-team work visible, and steadily routing recurring partner needs into the roadmap. This is a high-leverage role for someone who is energized by ambiguity, disciplined about when to engage, and effective at driving outcomes across teams they do not own.
Responsibilities
- Act as the internal cross-team coordination pivot connecting client-facing partner roles (Sales/GTM, TAM, SE) with the internal teams that own shared data products (Data Product teams) and export and delivery infrastructure (AMPS).
- Lead cross-team planning when work spans multiple Data Product teams, AMPS, or feature/capture teams.
- Own prioritization and dependency management for shared-product changes, balancing partner needs against roadmap and engineering capacity.
- Coordinate engineering estimates and secure internal approval before nonstandard or unsupported commitments are made to partners.
- Lead the internal response for major, recurring, or multi-partner incidents, coordinating diagnosis across SE, Data Product teams, and AMPS and driving prioritization to resolution.
- Clarify and resolve ownership when an issue crosses organizational boundaries or has no clear owner.
- Own the internal launch-exception process and coordinate launch risk when standard delivery paths break, or a committed launch is threatened.
- Own internal mitigation for escalated timeline and delivery risk while TAM maintains partner-facing communication.
- Route validated, recurring partner needs and operational gaps into the product roadmap process, and own the process for prioritizing shared improvements.
- Exercise disciplined judgment about when to engage: step in only when work crosses teams, changes a shared product, requires prioritization, or creates material delivery risk, and stay out of standard delivery work.
- Build the communication cadences, documentation, and artifacts (dependency maps, risk logs, status updates, decision records) that keep cross-team programs transparent and accountable.
- Leverage AI-powered tools (e.g., Copilot, ChatGPT, Notion AI) to accelerate documentation, planning, prioritization artifacts, status updates, and stakeholder summaries.
- Apply AI-based data exploration tools to quickly surface insights from program metrics, incident logs, and dashboards, and proactively automate repetitive coordination workflows.
- Stay current with evolving AI tools and best practices, and advocate for their integration into cross-functional workflows.
Minimum Requirements
- 7+ years of experience in a Technical Program Manager or equivalent role, including demonstrated ownership of cross-team delivery coordination.
- Proven success leading large, cross-functional programs, especially those involving data platforms, data products, pipelines, or delivery infrastructure.
- Strong technical fluency: able to engage credibly in architectural discussions around data models, pipelines, export and delivery mechanisms, connectors, and APIs.
- Demonstrated ability to drive prioritization and manage dependencies across multiple engineering teams, and to resolve ownership when issues cross organizational boundaries.
- Excellent communicator with a track record of influencing without authority and managing stakeholders across commercial (Sales/GTM), account (TAM), and technical (SE and engineering) functions.
- Experience leading incident response and coordinating cross-team resolution for major, recurring, or multi-partner issues.
- Familiarity with tools like Jira, Confluence, Asana, Notion, or similar platforms.
Preferred Requirements
- Experience in a high-growth or startup environment where adaptability and ownership are critical, and scope evolves quickly.
- Experience coordinating partner- or customer-facing delivery programs, particularly data delivery, exports, or integrations.
- Background bridging client-facing teams (sales, account management, solutions engineering) with internal engineering and platform teams.
- Track record of routing recurring needs into a product roadmap process and driving prioritization of shared improvements against competing engineering work.
- Familiarity with data quality, telemetry, anomaly detection, or data-dictionary and definition governance.
- Comfort operating as an escalation and coordination role rather than a checkpoint, with the discipline to know when to engage and when to let the standard path run.
- Ability to thrive where program scope evolves rapidly and the definition of success may shift as the team, operating model, and org structure mature.
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is [$154,000 - $181,000]. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Enterprise Strat and Ops
Go-To-Market Manager
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
We’re looking for a highly operational, data-driven Manager to help scale our Mobile App Campaign business. As Manager, Mobile Apps GTM, you will play a critical role in turning an emerging offering into a repeatable, scalable business by building strong operational processes and ensuring campaigns launch and perform successfully.
As the Manager, Mobile Apps GTM, you will own the day-to-day management and execution of App Engagement Offer campaigns, ensuring opportunities move efficiently from pipeline through launch, optimization, and ongoing performance management. You will serve as the operational quarterback across Sales, Product, Tech, Implementation, and external partners—keeping campaigns on track, identifying issues early, driving resolution, and creating visibility into the health of the business.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities:
- Drive operational excellence: Build and maintain scalable processes, trackers, and operating rhythms that improve campaign readiness, reduce execution risk, and create consistency as the business grows.
- Manage pipeline & launch readiness: Maintain clear visibility into the campaign pipeline, proactively identify blockers and dependencies, and partner with Sales and cross-functional teams to keep opportunities progressing toward launch.
- Monitor & optimize campaign performance: Track campaign delivery and performance, identify trends or underperformance, diagnose potential operational, technical, or advertiser-level drivers, and coordinate actions to improve outcomes.
- Coordinate cross-functional execution: Serve as the central point of coordination across Sales, Product, Tech, Implementation, and external partners, driving clear ownership, timelines, communication, and issue resolution.
- Support advertiser activation: Help Sales and clients navigate campaign requirements, setup, MMP integrations, and launch processes, pulling in technical or product partners when needed.
The ideal candidate:
- Exceptional operator: You are highly organized, detail-oriented, and comfortable managing multiple campaigns, stakeholders, timelines, and dependencies at once without losing sight of what matters most.
- Strong program manager: You can take a complex, cross-functional initiative, break it into clear workstreams and milestones, establish ownership, and proactively drive it to completion.
- Data-driven problem solver: You are comfortable working with campaign and pipeline data, identifying patterns and outliers, diagnosing root causes, and translating findings into concrete actions.
- Proactive issue manager: You anticipate risks before they become problems, quickly identify when something is off track, and bring the right people together to resolve issues.
- Effective cross-functional partner: You communicate clearly and build strong working relationships across Sales, Product, Tech, Operations, and external partners, influencing teams without direct authority.
- Comfortable with ambiguity: You thrive in an evolving business where processes are still being built and are willing to create structure, improve workflows, and roll up your sleeves to get things done
Minimum Requirements:
- 5+ years of experience in program management, business operations, advertising operations, GTM operations, client solutions, or a related field
- Demonstrated experience managing complex, cross-functional programs or operational workflows with multiple dependencies
- Strong analytical skills, including experience using data to monitor performance, identify issues, and drive decisions
- Strong project management and organizational skills, with demonstrated ability to manage multiple priorities and deadlines simultaneously
- Experience working collaboratively across technical and commercial teams
- Strong written and verbal communication skills, with the ability to clearly communicate status, risks, decisions, and next steps
Preferred Requirements:
- Mobile app advertising, performance marketing, MMPs, attribution, app-install campaigns, or third-party advertising platforms
- Campaign operations, advertising operations, or performance optimization
- Working directly with Product and Engineering teams on technical integrations or troubleshooting
- Building operational processes or workflows for a new or rapidly scaling business
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $110,087-$129,514. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Senior Sales Enablement Manager, SMB & Mid-Market
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
Fetch is investing in dedicated enablement support for two important growth segments: Mid-Market, an established and rapidly expanding business, and SMB, a new business that is being built from the ground up.
We are seeking a Sales Enablement Manager to serve as the embedded enablement partner for both teams. This role will simplify how sellers understand and sell Fetch's packages, build and maintain segment-specific onboarding and playbooks, and create a repeatable go-to-market motion that helps new and existing sellers become productive faster.
This is a builder role for someone who can move between strategy and execution diagnosing what is getting in the way of performance, translating complex offerings into practical sales guidance, and partnering closely with leaders and managers to reinforce the right behaviors in the flow of work.
Reporting to the Director of Sales Enablement, this role will partner closely with the Director to translate the overall Sales Enablement strategy into an SMB and Mid-Market-specific roadmap. They will also work closely with a Sales Enablement Manager peer who leads broader programs and supports Fetch’s other verticals. Together, the team will preserve a consistent company-wide approach while ensuring MM and SMB needs are considered early and reflected wherever the sales motion requires a different approach.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Responsibilities:
Segment Enablement Strategy & GTM Motion
- Serve as the primary enablement partner to SMB and Mid-Market Sales leaders, aligning priorities and enablement roadmaps to each segment's goals, seller needs, and stage of maturity.
- Build and operationalize a clear, repeatable SMB sales motion while continuously evolving the Mid-Market motion as the team and opportunity set grow.
- Translate business priorities into the processes, skills, messaging, tools, and reinforcement sellers need to execute consistently.
- Use seller feedback, call insights, pipeline data, and performance trends to identify the highest-impact skill, process, and content gaps.
Onboarding, Ramp & Readiness
- Take ownership of the customized Mid-Market onboarding already in development and continuously improve the end-to-end ramp experience for MM and future SMB sellers.
- Build and maintain distinct learning paths for Mid-Market Growth, Mid-Market New Business, and future SMB roles, incorporating segment- and role-specific training, practice, certifications, and manager-led reinforcement.
- Adapt shared onboarding content where the MM/SMB motion differs—for example, cold outreach and discovery for new business, segment-specific package details, and more accessible entry points.
- Partner with frontline managers to define readiness expectations and ensure a consistent handoff from formal onboarding into in-role coaching.
- Track time-to-readiness and time-to-productivity, using results to improve the ramp experience and remove friction for new hires.
Sales Packages, Playbooks & Training
- Partner with GTM, Product Marketing, Sales, and Revenue Operations to simplify Fetch's products and packages into clear, sellable solutions for SMB and Mid-Market customers.
- Own the creation and ongoing maintenance of every required MM/SMB version of broader training, package guidance, pitch decks, playbooks, talk tracks, and seller tools.
- Translate shared offerings into the right MM/SMB execution—including package variances and more accessible entry levels, cold-outreach and new-business discovery motions, segment-relevant positioning, and role-specific pitch guidance.
- Build practical segment playbooks that include buyer needs, outreach and discovery guidance, positioning, talk tracks, package selection, objection handling, proof points, measurement guidance, and execution steps.
- Develop and facilitate targeted live and on-demand training for ramped and unramped sellers, grounded in real opportunities and the skills most likely to improve performance.
- Convert launches and one-time trainings into reusable learning, coaching tools, and reinforcement that drive sustained adoption and behavior change.
- Maintain accurate, easy-to-use segment content in Letter AI in partnership with the broader enablement content owner and established governance standards.
Enablement Peer & Cross-Functional Partnership
- Work closely with the Sales Enablement Manager serving other verticals to co-plan the roadmap, preserve consistent core messaging and methods, and identify MM/SMB versioning needs before broader programs are finalized.
- Operate from shared standards and sources of truth rather than building a parallel enablement system; clearly divide ownership of core assets and MM/SMB adaptations.
- Equip frontline managers with coaching guides, call-review frameworks, readiness checkpoints, and team exercises that reinforce the segment motion.
- Develop deep working relationships with GTM partners responsible for product launches, media units, and Moments, representing MM/SMB requirements while plans, packages, and activation details are still being shaped.
- Influence cross-functional plans so new products and activations have a compelling, executable fit for MM/SMB customers rather than requiring late-stage retrofitting.
- Partner closely with Sales, Product Marketing, Revenue Operations, AIM, and other subject-matter experts to turn complex inputs into clear seller actions.
- Create a reliable feedback loop between the field and cross-functional partners so messaging, packages, processes, and training improve as the businesses evolve.
- Represent SMB and Mid-Market enablement needs in broader Sales Enablement planning while reusing shared programs and standards wherever they create scale.
Measurement & Continuous Improvement
- Define and track success measures for onboarding, training, package adoption, and seller proficiency, including leading and lagging indicators.
- Track MM and SMB participation and completion across required trainings, following up with sellers and managers to close gaps and maintain clear visibility into readiness.
- Monitor Gong adoption and use call reviews, manager observation, assessments, content usage, seller feedback, and commercial performance data to determine whether training is being applied in the field.
- Use observed field behaviors to target reinforcement, coaching, content updates, and future training rather than treating completion as the finish line.
- Use Letter AI, Gong, Salesforce, and AI-enabled workflows to improve learning, surface performance insights, and make enablement easier to access in the flow of work.
Qualifications
- 8+ years of experience in Sales Enablement, Revenue Enablement, Sales Training, or a comparable commercial role; experience supporting SMB and/or Mid-Market sales teams is strongly preferred.
- Demonstrated success building or improving onboarding, playbooks, training, coaching, or sales motions that produced measurable changes in seller performance.
- Strong understanding of high-velocity SMB selling and consultative Mid-Market selling, with the judgment to tailor enablement to different cycle lengths, buyers, and levels of deal complexity.
- Ability to simplify complex products, pricing, packaging, and processes into clear guidance sellers can confidently use with customers.
- Experience using data and qualitative insights to diagnose performance gaps, prioritize programs, and measure impact.
- Strong facilitation, coaching, program management, and stakeholder-management skills.
- Ability to operate independently and build structure in a fast-paced, evolving environment.
- Experience with LMS/CMS platforms, CRM, conversation intelligence, and AI-enabled sales or learning tools.
- Prior quota-carrying sales experience or meaningful experience coaching sellers in-role is strongly preferred.
What Success Looks Like
- A clear, repeatable SMB sales motion is documented, taught, reinforced, and improved as the new team scales.
- Customized onboarding and ramp paths for Mid-Market Growth, Mid-Market New Business, and future SMB roles remain current and help sellers reach meaningful readiness milestones faster.
- Every broader enablement initiative that requires MM/SMB nuance has a clear, current segment version without creating conflicting narratives or disconnected systems.
- Fetch's packages are easier for MM/SMB sellers to understand, select, position, and execute, with appropriate entry points and guidance for their buyers and sales motions.
- MM/SMB requirements influence product launches, media units, and Moments early enough that the resulting plans are compelling and executable for the segments.
- Training completion and Gong-based field application are visible, with managers receiving timely follow-up and reinforcement support.
- Segment playbooks and training are trusted, current, and consistently used in live selling situations.
- Enablement priorities are driven by measurable performance needs, with visible improvement in proficiency, adoption, conversion, deal velocity, or other agreed commercial outcomes.
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $141,131-$166,036. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
People Experience
Staff Program Manager, Data Analytics
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
Fetch has the raw material for strong People analytics and none of the structure that makes it trustworthy. Definitions differ from one system to the next, nothing is governed, and every answer gets rebuilt by hand. This role builds the structure and owns it.
The Program Manager for Data & Analytics sets the strategy for how People Experience governs, models, and reports on its data, and architects the foundation that every People metric, dashboard, and AI agent reads from. This is a strategic, high-agency role. The person defines the data governance model, designs the semantic layer, and establishes the analytics products People leadership and the business use to make decisions.
This is also a hands-on role. People Experience is a lean team building from zero to one, so the person who sets the strategy is the same person who builds the first version of it. They do the strategic work and the in-the-weeds work, writing the SQL and standing up the first models and dashboards themselves. Part of the job is building the program and its operating model so it can grow, designing for scale from the start so the function can add resourcing as the work matures.
The work is two-track by design. Every model, definition, and report answers a real operational question today and establishes the governed, machine-readable foundation that Fetch's AI and automation build on next.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Data & Analytics Platform Responsibilities:
Strategy & Program Leadership
- Translate the PX Operations objectives into a multi-quarter strategy and roadmap for People data and analytics, and own its delivery
- Define the operating model for the program (how requests come in, how work gets prioritized, how the program runs and reports on itself)
- Own the architecture and build-versus-buy decisions for the data and analytics stack
- Represent People data and analytics to PX leadership and cross-functional partners, and set the standards other teams work to
- Build the program and its operations to scale, so resourcing can be added as demand grows
Data Governance & Standards
- Define the data governance framework for the People data PX owns (e.g. definitions, ownership, quality criteria, access and retention policies)
- Build the business glossary and data catalog, the canonical definitions for every People metric, field, and entity (e.g. what "headcount," "attrition”, "start date" mean and the sources of truth for each)
- Establish clear owners for each data domain and the mechanism for how a data-quality issue gets raised, routed and resolved.
- Set the quality criteria that define accurate, complete and current data and stand up the monitoring that tracks data and governance health over time.
- Set the privacy, retention and regulatory posture for People data working with legal on requirements.
- Hold the owners of adjacent source systems accountable to our data standards.
Data Architecture & Modeling
- Build and maintain the data models and schemas for People data and the events that change them.
- Define and govern the authoritative records for core People entities.
- Maintain data lineage and mapping (i.e. the traceable path from each system of record, how it’s transformed and when it’s consumed).
- Build the consolidated data layer and the semantic layer that reporting and AI read from (i.e. metrics and dimensions defined once, so every dashboard and every agent reads the same governed definition).
- Lead the design of a modular, multi-table architecture that unblocks point-in-time snapshots, new sources and finer-grained access to the platform.
Data Operations
- Serve as the central point of contact for People data and reporting requests, triage, route, and track them to resolution.
- Product-manage the lifecycle of PX's data solutions through intake, prioritization, roadmap, adoption, and performance.
- Operate access management to ensure teams and partners can get the right data at the right time.
- Maintain the operational backlog and working state of the program including the request queue, the data-product roadmap, etc.
Data Enablement & Literacy
- Build the data literacy program, delivering training and resources that raise the function's ability to read, interpret, and work with data.
- Partner with PX teams to ask better questions of their data and build a data-informed culture.
- Expand self-service adoption helping teams get value from the dashboards and tools.
Reporting & Analytics
- Build and maintain People operational reporting products and self-service tools
- Build the operational metrics that show how PX itself is performing (e.g. service levels, cycle times, system and governance health, etc.)
- Partner with PX teams on deeper analysis and analytics consultation that surfaces meaningful insights
- Build toward advanced and predictive analytics (i.e. modeling and data science that anticipate and explain) as the foundation matures enough to support it.
Minimum Requirements:
- Bachelor’s degree or equivalent combination of education and experience
- Experience in data and analytics, analytics engineering, data governance, or a related discipline, with a track record of building data foundations or analytics functions from the ground up
- Deep experience with data modeling and architecture (schemas, semantic or metrics layers, master and reference data, lineage)
- Hands-on expertise writing SQL and building data models, reporting products, and dashboards
- Experience defining and running data governance (definitions, ownership, quality, access, privacy)
- Experience turning ambiguous business questions into governed metrics and analytics products people trust
- Experience standing up a data governance or people analytics function
- Experience with People or HR data
- Familiarity with the data foundations AI and automation build on (semantic layers, machine-readable definitions, agent-consumable data)
- Experience leading or mentoring a team
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $182,750-$215,000. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Senior Director, Benefits
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
We're hiring a Senior Director, Benefits to help shape a benefits strategy that influences company performance and how Fetch takes care of its people. Fetch is building a strong Total Rewards program and we need someone who can connect the dots into a system that reflects one philosophy rather than a collection of separate decisions.
This is a builder's job with a leader's scope. You'll sit at the table with Finance and Legal on structural cost and risk trade-offs, and act as a trusted advisor to Fetch's senior leaders during company planning. You'll be measured less on whether open enrollment went smoothly and more on whether the infrastructure you build improves the employee experience, while moving the business forward, as Fetch grows and changes.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities:
- Build the strategy, design, and financial oversight for Fetch’s multi-year benefits and wellness roadmap and the infrastructure behind it so the benefits experience supports growth in headcount and complexity.
- Lead Fetch's retirement program and fiduciary governance including plan design, plan sponsor obligations, and committee strategy with the requisite testing, filings, and annual audit.
- Provide strategic oversight of leave, disability, and accommodation programs including the escalation model for complex or high-risk cases
- Own the compliance control environment (ERISA, ACA, COBRA, HIPAA, Section 125, MHPAEA, state law) and stay ahead of the multi-state landscape a remote employer creates, leading the workstreams new-state expansion requires.
- Own vendor, broker, and carrier strategy: service model, build-versus-buy, concentration risk, and the standards your team holds partners to.
- Lead and develop a team and hold a high bar for work quality and ethics, not just output.
- Use workforce analytics like enrollment, utilization, claims, leave, and sentiment to direct investment and to catch early signals of cultural erosion.
- Protect Fetch’s credibility by building systems of transparency including clear documentation, accurate communication, and honest explanations when costs or plans change
- Build executive consensus on trade-offs cost versus coverage, speed versus governance, standardization versus local relevance with a defensible recommendation, not just options.
- Act as a thought partner to the VP, Total Rewards on compensation pressure-testing philosophy, structure, and cycle decisions and provide coverage on comp questions and escalations during planned absences
- Keep Total Rewards in lockstep with People Partners, Payroll, Finance, and Legal
Minimum Requirements:
- 12+ years of progressive benefits and total rewards experience, including meaningful ownership of program strategy and design, not solely administration.
- 5+ years of people leadership, including experience managing managers
- Deep U.S. expertise across healthcare and wellbeing, retirement, and leave and accommodations, including self-funded plan management, 401(k) fiduciary governance, and the regulatory landscape (ERISA, ACA, HIPAA, COBRA, Section 125, FMLA, ADA, multi-state leave) with the judgment to know when to bring in counsel.
- Analytical fluency: comfortable modeling program cost, utilization, and ROI, and translating claims and workforce data into recommendations that senior executives across People, Finance, and Legal can act on.
- Vendor and broker management depth, including RFPs, contract negotiation, and holding partners accountable to SLAs.
- Executive presence and clear, concise communication that is tailored to context and audience
- Experience in a high-growth, distributed, multi-state environment; supporting a remote workforce is a strong plus.
- Working fluency in compensation fundamentals including job architecture and leveling, salary structures and pay bands, market data sources and methodology, and how a pay philosophy translates into practice.
- Practical fluency with AI and automation tools, paired with sound judgment about confidential employee data, privacy, and where human oversight is non-negotiable.
- Bachelor's degree or equivalent experience. CEBS, CBP, or SHRM-SCP preferred.
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $208,986 - $245,866. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Sr. Sourcer, Business Recruiting
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role
We are hiring a Sr. Business Sourcer to help build the teams driving Fetch’s growth, partnerships, operations, and business strategy.
This role is responsible for identifying and engaging top talent across Sales, GTM, Finance, corporate, and business functions, with an emphasis on building proactive pipelines for high-impact roles. You will partner with Recruiters and leaders to understand where the business is headed, translate that into thoughtful search strategies, and connect Fetch with talent that can help move the company forward.
The right person for this role brings strong market judgment, creative sourcing instincts, and the ability to uncover talent beyond the most obvious paths. This is an opportunity to play a meaningful role in how Fetch hires across functions that directly influence growth, execution, and long-term scale.
This is a Full-Time Temporary (1 year) position that can be based in one of our US offices or remotely within the United States.
Role Responsibilities
- Build targeted pipelines across business-critical functions, including Sales, GTM, Finance, Marketing, Strategy & Operations, People, and other corporate areas as needed
- Partner with Recruiters and hiring leaders to clarify role priorities, candidate profiles, and target talent markets
- Turn ambiguous or evolving hiring needs into clear search hypotheses, target profiles, company landscapes, and talent maps
- Identify exceptional and non-obvious talent beyond the companies, titles, and backgrounds most recruiters naturally target
- Build pipelines that improve both hiring velocity and the caliber of talent entering Fetch's interview process
- Develop deep market intelligence: where relevant talent sits, how talent moves, which companies are producing it, and where Fetch has an opportunity to compete differently
- Use early pipeline and conversion data to diagnose search problems and rapidly adjust targeting, messaging, or search strategy
- Challenge assumptions when market evidence suggests the target profile, level, location, compensation, or search strategy needs to change
- Bring high judgment to candidate identification and calibration, articulating why someone is or is not worth pursuing beyond keyword or résumé alignment
- Design differentiated engagement strategies for passive, highly sought-after talent and build relationships that extend beyond an individual opening
- Use AI, automation, sourcing technology, and data to expand market coverage and reduce low-value manual work without sacrificing candidate quality or personalization
- Turn insights from individual searches into reusable talent maps, market intelligence, and sourcing strategies that strengthen future hiring
- Represent Fetch in the market with professionalism, clarity, and a strong understanding of our value proposition
Minimum Requirements
- 6+ years of sourcing experience supporting Sales or corporate roles
- Demonstrated success building pipelines for competitive, high-impact searches
- Strong understanding of how business functions and talent profiles align with company performance and growth
- Ability to assess candidate quality beyond titles and company logos
- Strong written communication skills and experience creating differentiated outreach
- Ability to work through ambiguity and translate broad role direction into actionable sourcing strategies
- Experience partnering effectively with recruiters and stakeholders across multiple functions
- Strong working knowledge of modern sourcing platforms, research methods, ATS/CRM systems, and talent intelligence tools; Gem experience is strongly preferred
- High ownership, sound judgment, and a proactive approach to problem-solving
- Demonstrated use of AI, automation, or emerging sourcing technology to improve research depth, market coverage, personalization, or operating efficiency
Why Join Fetch in This Role
This role offers the opportunity to support hiring across functions that shape how Fetch grows and operates. You will work on meaningful business-critical searches, partner with leaders across the company, and help Fetch compete for talent in evolving and highly competitive markets.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Sr. Recruiter, Business Recruiting
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role
We are hiring a Senior Business Recruiter to help build the teams driving Fetch’s growth, partnerships, operations, and business strategy.
In this role, you will own full life cycle recruiting across Sales, GTM, Finance, Marketing, Strategy & Operations, People, and other corporate functions. You will partner closely with hiring leaders to understand their business goals, translate evolving needs into effective recruiting strategies, and deliver an exceptional experience for candidates and stakeholders from initial search through offer acceptance.
The right person brings strong business judgment, deep recruiting expertise, and the ability to navigate complex or ambiguous searches with confidence. You know how to assess talent beyond titles and company logos, use market insights and data to influence hiring decisions, and build trusted relationships with candidates and leaders.
This is an opportunity to play a meaningful role in how Fetch hires across the functions that directly influence our revenue, growth, execution, and long-term scale.
This is a Full-Time Temporary (1 year) position that can be based in one of our U.S. offices or remotely within the United States.
Role Responsibilities
- Own the full recruiting lifecycle for business-critical roles across Sales, GTM, Finance, Marketing, Strategy & Operations, People, and other corporate functions as needed
- Partner closely with hiring leaders to understand business priorities, define candidate profiles, establish interview strategies, and align on clear hiring outcomes
- Translate ambiguous or evolving hiring needs into actionable recruiting plans, target profiles, market strategies, and assessment criteria
- Develop and execute thoughtful sourcing strategies to identify exceptional and non-obvious talent beyond traditional companies, titles, and backgrounds
- Evaluate candidates with a high degree of judgment, assessing their experience, capabilities, motivations, and potential impact beyond résumé alignment
- Lead candidates through the hiring process from initial outreach and assessment through interviews, offer negotiation, and close
- Build trusted relationships with candidates and deliver a thoughtful, transparent, and high-quality experience at every stage of the process
- Serve as a strategic advisor to hiring leaders, providing market intelligence and constructively challenging assumptions related to talent profiles, level, location, compensation, or hiring strategy
- Establish strong interview and calibration practices that enable consistent, timely, and well-informed hiring decisions
- Maintain alignment and momentum across hiring teams by proactively managing communication, feedback, next steps, and potential risks
- Use pipeline, conversion, and hiring data to evaluate search health, identify challenges, and adjust recruiting strategies
- Develop differentiated engagement and closing strategies for passive and highly sought-after candidates
- Partner with Recruiting Operations, People, Total Rewards, and cross-functional stakeholders to navigate complex hiring processes and offers
- Use AI, automation, recruiting technology, and data to expand market coverage, improve decision-making, and reduce low-value manual work without sacrificing candidate quality or personalization
- Turn insights from individual searches into reusable market intelligence, talent networks, and recruiting strategies that strengthen future hiring
- Represent Fetch in the market with professionalism, credibility, and a compelling understanding of our business, culture, and employee value proposition
Minimum Requirements
- 6+ years of full life cycle recruiting experience, including experience supporting Sales, GTM, Finance, or other corporate functions
- Demonstrated success owning and closing competitive, high-impact searches from intake through offer acceptance
- Strong understanding of how business functions and talent profiles contribute to company performance and growth
- Ability to assess candidate quality and potential beyond titles, company logos, or traditional career paths
- Experience advising and influencing hiring leaders through market insights, data, and sound recruiting judgment
- Strong candidate management, offer negotiation, and closing skills
- Excellent written and verbal communication skills, including the ability to create differentiated outreach and communicate Fetch’s opportunity effectively
- Ability to operate through ambiguity and translate broad or evolving role requirements into focused recruiting strategies
- Experience managing multiple searches and stakeholder relationships across different functions and levels
- Strong working knowledge of modern sourcing platforms, ATS and CRM systems, recruiting analytics, and talent intelligence tools; Gem experience is strongly preferred
- High ownership, sound judgment, and a proactive approach to identifying and solving problems
- Demonstrated use of AI, automation, or emerging recruiting technology to improve research, candidate engagement, decision-making, or operating efficiency
Why Join Fetch in This Role
This role offers the opportunity to shape the teams that influence how Fetch grows and operates. You will own meaningful, business-critical searches, partner directly with leaders across the company, and help Fetch compete for exceptional talent in evolving and highly competitive markets.
You will have the autonomy to lead searches end to end, influence hiring strategy, and improve how we identify, assess, engage, and close the people who will help drive Fetch’s next stage of growth.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Marketing
Director, Marketing Insights
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
As Fetch continues to grow across its consumer and partner businesses, Marketing needs a unified understanding of the audiences, markets and cultural forces shaping growth. The Director, Marketing Insights will define how audience, consumer, cultural and market intelligence informs strategy across Fetch Marketing.
This role will set the long-term vision and operating model for Marketing Insights, connecting first-party behavioral data, third-party research, audience research, social intelligence, cultural signals and market intelligence into actionable business decisions. Working across Brand, Consumer Marketing, Product Marketing, Growth Marketing, Partner Marketing and The Rewards Lab, this leader will help Marketing understand who we should reach, where we can grow and what matters next.
This is more than a research function. The Director will establish the strategic questions Marketing should be asking, build the capabilities to answer them and translate intelligence into recommendations that influence audience strategy, positioning, campaign direction, investment and growth.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities:
Market Insights Strategy & Audience Intelligence
- Define the long-term vision, strategy and roadmap for the Marketing Insights function.
- Establish a shared Marketing framework for audience segmentation, personas, audience research, behavioral intelligence, cultural intelligence and TAM.
- Integrate first-party behavioral data, third-party research, social intelligence, qualitative insights and market signals into a differentiated view of Fetch’s audiences and markets.
- Anticipate emerging audience, cultural, competitive and market shifts and proactively identify the opportunities and risks that matter most.
- Determine the research capabilities, methodologies, data sources, technology, AI-enabled tools and external partnerships needed to support Marketing’s evolving intelligence needs.
Strategic Marketing & Data Storytelling
- Shape marketing strategy by translating intelligence into recommendations that influence audience prioritization, positioning, go-to-market strategy, campaign direction and Marketing investment.
- Advise Marketing leadership on trade-offs across audiences, initiatives, markets, and investment opportunities, balancing consumer opportunity, business impact, brand considerations, cost and risk.
- Partner across Brand, Consumer Marketing, Product Marketing, Growth, Partner Marketing and The Rewards Lab to embed insights into planning and decision-making.
- Transform proprietary data and research into compelling narratives that strengthen Fetch’s B2C and B2B storytelling and differentiation.
- Partner with teams responsible for external insight programs, including Fetch Finds, contributing proprietary audience and market intelligence that strengthens their work.
- Bring an independent, evidence-based point of view to annual planning, major initiatives and strategic decisions.
Organizational Leadership & Capability Building
- Design and scale the Marketing Insights organization, establishing clear ownership across audience, research, social intelligence and related capabilities.
- Build the right mix of internal talent, external partners, syndicated research, technology and AI-enabled capabilities based on business value and strategic need.
- Embed insights into Marketing’s planning, campaign, positioning, audience prioritization and investment processes through repeatable frameworks and operating mechanisms.
- Develop and lead a high-performing team, creating leadership depth and enabling the organization to scale beyond individual contributors.
- Establish standards for quality, rigor and effective use of insights across Marketing.
What Success Looks Like:
- Establish Marketing Insights as a trusted strategic capability across Brand Experience.
- Drive measurable changes in audience strategy, positioning, campaign direction, investment priorities and growth decisions through evidence-based insights.
- Create a differentiated, proprietary understanding of Fetch’s audiences, markets and cultural context.
- Embed shared audience and market intelligence into Marketing planning and decision-making.
- Build a scalable Insights organization with strong systems, clear ownership and leadership depth.
Qualifications:
- 8+ years of experience in marketing insights, audience strategy, consumer insights, market research, strategic planning, analytics or a related discipline.
- Demonstrated experience leading or building an Insights, Audience Strategy, Consumer Insights or Market Research function.
- Deep experience with audience segmentation, personas, audience research, market intelligence and strategic frameworks.
- Proven ability to synthesize first-party data, third-party research, cultural intelligence and market signals into executive-level recommendations.
- Demonstrated experience influencing senior leaders and translating insights into meaningful marketing or business decisions.
- Experience prioritizing an Insights portfolio, allocating resources and managing external research partners or vendors.
- Demonstrated success building and developing high-performing teams and future leaders.
- Strong executive communication, storytelling and strategic problem-solving skills.
- Curiosity about people, culture, markets and the behaviors that shape business growth.
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $146,200-$172,000. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote
Expanded Core
Lead Analyst, User Analytics & Insights (Performance Marketing)
US - Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
As the Lead Analyst, Performance Marketing Analytics within Expanded Core, you will serve as a senior analytical partner to our performance and paid marketing teams. Reporting to the Manager of User Analytics & Insights, you will help evaluate marketing effectiveness, diagnose performance trends, and translate data into recommendations that improve acquisition efficiency, customer quality, and long-term business value.
This is a highly hands-on individual contributor role requiring strong analytical depth, business judgment, and the ability to independently tackle ambiguous performance marketing questions. You will partner closely with Marketing and cross-functional teams to improve measurement, experimentation, reporting, and decision-making across user acquisition.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities:
Performance Marketing Analytics
- Serve as a senior analytical partner to Performance Marketing, Growth, Finance, and adjacent business teams.
- Analyze performance across key metrics including CAC, ROAS, LTV, conversion, retention, and downstream revenue.
- Diagnose changes in acquisition performance, identifying drivers across channel mix, media efficiency, audience composition, user quality, seasonality, and broader market dynamics.
- Support decisions around channel strategy, audience targeting, bidding, and budget allocation through rigorous analysis.
- Proactively identify opportunities to improve marketing efficiency and quantify expected business impact.
- Develop deep-dive analyses that move beyond reporting to explain why performance is changing and what actions should be taken.
Experimentation & Measurement
- Partner with Marketing on the design, execution, and analysis of A/B tests, holdouts, lift studies, and other incrementality tests.
- Apply appropriate statistical and analytical methods to evaluate marketing effectiveness when direct experimentation is not possible.
- Help improve measurement approaches across paid acquisition, balancing rigor, speed, and business needs.
- Evaluate performance across multiple measurement methodologies and clearly communicate limitations, trade-offs, and confidence levels.
Data & Storytelling
- Use SQL, Python, and visualization tools to independently conduct complex analyses across user-, campaign-, and event-level datasets.
- Build and maintain scalable reporting and analytical frameworks that provide clear visibility into marketing performance.
- Partner with Analytics Engineering and Data Science to improve data quality, measurement inputs, and reusable analytics infrastructure.
- Translate complex analytical findings into clear, persuasive business narratives and recommended next steps.
- Present insights to senior stakeholders and influence decisions through a strong understanding of both the data and the underlying business.
- Mentor junior analysts and contribute to best practices across the analytics team.
Minimum Qualifications
- 7+ years of experience in analytics, marketing analytics, growth analytics, data science, or a related quantitative field.
- Significant hands-on experience supporting performance marketing or paid media.
- Advanced proficiency in SQL and experience using Python or R for analysis.
- Strong understanding of performance marketing metrics including CAC, ROAS, LTV, conversion, and retention.
- Experience with Marketing Mix Modeling (MMM) and Multi-Touch Attribution (MTA).
- Experience with experimentation, incrementality measurement, and A/B testing.
- Experience analyzing large-scale user-, campaign-, and conversion-level datasets.
- Exposure to customer segmentation, predictive modeling, propensity modeling, lifetime value analysis, or causal inference techniques.
- Strong data visualization and storytelling skills, with experience using tools such as Hex, Tableau, Looker, or Grafana.
- Proven ability to take ambiguous business questions, define an analytical approach, and translate findings into actionable recommendations.
- Demonstrated ability to influence cross-functional stakeholders and communicate complex analytical concepts to non-technical audiences.
- Strong analytical storytelling and presentation skills.
Preferred Qualifications
- Experience with causal inference or advanced marketing measurement techniques.
- Familiarity with major paid media ecosystems such as Meta, Google, TikTok, Apple Search Ads, or programmatic advertising.
- Experience with mobile app or digital consumer acquisition.
- Familiarity with dbt, Git/GitHub, and modern analytics engineering workflows.
- Experience working in a fast-paced consumer, marketplace, gaming, or e-commerce environment.
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $148,723-$174,968. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
US - Remote