Let's Go Places Together
Millions of people decide where to shop and what to buy with the Fetch app. We delight our users with their favorite rewards and power our partner brands with unparalleled consumer insights.
Want to help us continue transforming the world of shopping? Apply for an open position today. Also, learn more: Fetch Recruitment Scam Warning.
Open Positions
Technology
Senior Android Engineer I
Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
Meet Fetch Engineering:
At Fetch, engineering is driven by curiosity, ownership, and a bias toward action. We operate in complex problem spaces where the right answer is not always clear, and success depends on adaptability, critical thinking, and informed decision-making. Our engineers are comfortable navigating ambiguity, understanding tradeoffs, gathering context, and turning uncertainty into progress while maintaining high technical standards.
Engineers at Fetch take pride in building reliable, scalable systems that serve millions of users. You will contribute directly to the codebase, collaborate closely with cross-functional partners, and help shape best practices that elevate the quality of our work. We foster a culture of mentorship and collaboration, where engineers grow by learning from one another and holding a high bar for quality, reliability, and impact.
About the Role
We’re hiring an Android Engineer to join our mobile team, focused on enhancing the experience within our third-party rewards and shoppability domains. This critical part of the Fetch app helps millions of users browse and activate rewards from external partners, discover shoppable products tailored to their preferences, and plan purchases that reliably earn Fetch points through attribution. By making it easier for users to find and activate relevant offers, your work will help them engage with partners and maximize their rewards.
You’ll be working at the intersection of e-commerce, marketing technology, and attribution, building Android experiences that are fast, intuitive, and seamlessly integrated into the broader Fetch ecosystem.
You’ll be part of a cutting-edge Android team operating on a modern, 150+ module architecture built with the latest Android best practices. Our stack includes Kotlin 2.X, 95% Jetpack Compose UI, MVVM with Hilt for dependency injection, and tooling like Gradle convention plugins, KSP, and Room. We optimize build performance with remote caches and CI pipelines powered by Bitrise.
What You’ll Do
- Own and deliver Android features that power rewards discovery and shoppable content, from browsing and saving offers to linking purchases back to Fetch.
- Integrate with partner APIs and marketing tech systems, ensuring rewards attribution is accurate and reliable.
- Optimize shoppability flows for performance and ease of use, reducing friction from product discovery through to purchase planning.
- Collaborate with product and design to ensure users can quickly find and activate offers most relevant to them.
- Monitor and improve engagement metrics, helping the team track how features drive user adoption and rewards redemption.
- Work across backend, data, and marketing tech teams to bring new partner integrations and e-commerce capabilities into the app.
Minimum Qualifications
- 5 years of hands-on experience developing and releasing Android applications.
- Strong command of Android fundamentals and modern tools/libraries (Kotlin, Jetpack, Coroutines, Compose).
- Demonstrated experience with unit testing and UI testing frameworks (JUnit, Espresso, Compose Testing), with a focus on delivering reliable, maintainable code.
- Experience with dependency injection frameworks (Hilt, Dagger, or similar).
- Hands-on experience with Room or equivalent local persistence solutions.
- Exposure to and ability to contribute to architecture, modularization, and component design in a large codebase.
- Demonstrated success working within cross-functional teams to ship impactful, user-focused features.
- Strong skills in debugging, profiling, and performance tuning.
- Effective communicator with experience aligning technical work with product goals.
- A collaborative mindset; experience working with team-based development is essential.
- Comfort navigating ambiguity, proposing paths forward, and driving toward outcomes.
- An AI-forward mentality to explore and apply the latest tools that improve engineering efficiency.
Nice-to-Haves
- Experience working in large, multi-module codebases with scalable architectures.
- Familiarity with build tooling (Gradle convention plugins, KSP) or contributing to CI/CD pipelines (Bitrise or similar).
- Background building mobile features in rewards, e-commerce, or marketing attribution domains.
- Familiarity with geospatial or mapping functionality in mobile apps.
- Generalist engineering experience, including backend or cross-platform development.
- Engagement in open-source ecosystems or collaborative development communities.
This is a full-time role available remotely in the United States or from one of our Fetch offices.
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is [$162,198 - $190,821]. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
Remote
Android Engineer II
Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
Meet Fetch Engineering
At Fetch, engineering is grounded in ownership, agility, and purposeful innovation. Our engineers thrive in complexity, navigating ambiguity with curiosity, data, and critical thinking. We foster a culture where high technical standards, practical decision-making, and cross-functional collaboration drive tangible impact. You’ll join a team of builders who empower one another to push boundaries and grow continuously. While Fetch may not be the ideal environment for everyone, it’s a rewarding place for those energized by challenging systems, evolving products, and solving problems that matter at scale.
About the Role
We are looking for an Android Software Engineer to help build and maintain a world-class mobile experience for Fetch. In this role, you will work directly with our backend services and external partners to deliver high-quality, engaging gameplay and rewards features. You’ll collaborate on a small, cross-functional team that may include other engineers, a designer, product manager, data scientist, and other roles. Success in this role requires the ability to tackle complex technical challenges and design and develop polished, user-centric solutions that delight our users.
You’ll be part of a cutting-edge Android team operating on a modern, 150+ module architecture built with the latest Android best practices. Our stack includes Kotlin 2.X, 95% Jetpack Compose UI, MVVM with Hilt for dependency injection, and tooling like Gradle convention plugins, KSP, and Room. We optimize build performance with remote caches and CI pipelines powered by Bitrise.
What You’ll Do
- Build and maintain Android features that support Fetch Play gameplay and rewards, collaborating with backend teams and partners to create high-quality user experiences.
- Integrate with partner APIs and marketing tech systems, ensuring rewards attribution is accurate and reliable.
- Optimize shoppability flows for performance and ease of use, reducing friction from product discovery through to purchase planning.
- Collaborate with product and design to ensure users can quickly find and activate offers most relevant to them.
- Monitor and improve engagement metrics, helping the team track how features drive user adoption and rewards redemption.
- Work across backend, data, and marketing tech teams to bring new partner integrations and e-commerce capabilities into the app.
Minimum Qualifications
- 2+ years of hands-on experience developing and releasing Android applications.
- Strong command of Android fundamentals and modern tools/libraries (Kotlin, Jetpack, Coroutines, Compose).
- Demonstrated experience with unit testing and UI testing frameworks (JUnit, Espresso, Compose Testing), with a focus on delivering reliable, maintainable code.
- Experience with dependency injection frameworks (Hilt, Dagger, or similar).
- Hands-on experience with Room or equivalent local persistence solutions.
- Exposure to and ability to contribute to architecture, modularization, and component design in a large codebase.
- Demonstrated success working within cross-functional teams to ship impactful, user-focused features.
- Strong skills in debugging, profiling, and performance tuning.
- Effective communicator with experience aligning technical work with product goals.
- A collaborative mindset; experience working with team-based development is essential.
- Comfort navigating ambiguity, proposing paths forward, and driving toward outcomes.
- An AI-forward mentality to explore and apply the latest tools that improve engineering efficiency.
Nice-to-Haves
- Experience working in large, multi-module codebases with scalable architectures.
- Familiarity with build tooling (Gradle convention plugins, KSP) or contributing to CI/CD pipelines (Bitrise or similar).
- Background building mobile features in rewards, e-commerce, or marketing attribution domains.
- Familiarity with geospatial or mapping functionality in mobile apps.
- Generalist engineering experience, including backend or cross-platform development.
- Engagement in open-source ecosystems or collaborative development communities.
This is a full-time role available remotely in the United States or from one of our Fetch offices.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
Remote
Staff Machine Learning Engineer
Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
What we’re building and why we’re building it
About the Role
Fetch is building the future of personalized consumer experiences. We’re looking for a Staff Machine Learning Engineer to serve as the technical lead for a high-impact ML team focused on personalization, relevance, and ranking.
In this role, you will own the technical direction and execution for your team’s ML systems - driving high-quality architecture, guiding implementation, and ensuring models and infrastructure operate reliably at scale. You’ll partner closely with product and cross-functional stakeholders while remaining deeply hands-on in design and development.
Role Responsibilities
- Serve as the technical lead for a single ML-focused team, setting direction and raising the bar on engineering quality and system design.
- Design, build, and scale ML systems supporting personalization, ranking, search, or ad-related use cases.
- Own end-to-end architecture for your team’s services, including model training, evaluation, deployment, and serving.
- Drive clarity in ambiguous problem spaces, translating product needs into scalable technical solutions.
- Lead design reviews and ensure thoughtful tradeoffs around latency, reliability, experimentation, and maintainability.
- Partner closely with product, data, and engineering stakeholders to deliver measurable business impact.
- Mentor engineers through hands-on technical guidance, feedback, and example.
- Use AI tools to accelerate development and improve system design, including:
- Prototyping and validating ideas with LLM tools.
- Leveraging AI for code iteration and experimentation.
- Using AI assistants for architecture diagramming and design validation.
- Exploring LLM-powered features where appropriate.
Minimum Requirements
- 8+ years of industry experience in machine learning or software engineering, with demonstrated ownership of production ML systems operating at scale.
- Proven experience building and scaling ML systems in personalization, relevance, search, or ad tech domains.
- Strong hands-on expertise in distributed systems, data pipelines, and ML infrastructure.
- Experience deploying ML models into production and operating them at consumer scale.
- Demonstrated ownership of complex technical initiatives within a team.
- Strong systems design skills with the ability to clearly articulate tradeoffs and implementation decisions.
- Experience mentoring engineers and influencing technical standards within a team.
- Ability to operate effectively in ambiguous environments and drive projects to completion.
- Bachelor’s degree in Computer Science, Engineering, or a related technical field.
Preferred Requirements
- Familiarity with LLMs and their application in personalization, feature generation, or search.
- Experience with real-time or streaming ML systems.
- Exposure to experimentation frameworks (A/B testing) and model performance measurement.
- Experience bridging model development with real-time serving systems.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Compensation: At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
Remote
Principal Software Engineer, Consumer Experience
Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
Meet Fetch Engineering
At Fetch, engineering is driven by curiosity, ownership, and a bias toward action. We operate in complex problem spaces where the right answer is not always clear, and success depends on adaptability, critical thinking, and informed decision-making. Our engineers are comfortable navigating ambiguity, understanding tradeoffs, gathering context, and turning uncertainty into progress while maintaining high technical standards.
Engineers at Fetch take pride in building reliable, scalable systems that serve millions of users. You will contribute directly to the codebase, collaborate closely with cross-functional partners, and help shape best practices that elevate the quality of our work. We foster a culture of mentorship and collaboration, where engineers grow by learning from one another and holding a high bar for quality, reliability, and impact.
About the Role:
Fetch is entering a pivotal phase where user lifecycle growth is the company's north star for 2026. Consumer Experience spans the systems and product surfaces that shape how millions of people discover, adopt, and stay with Fetch: personalization, notifications, recommendations, experimentation, onboarding, monetization, loyalty, and the growth surfaces that connect them. These surfaces cut across multiple teams and orgs, and the technical decisions made here compound into company-level outcomes.
As a Principal Software Engineer on Consumer Experience, you will own the multi-year technical direction for this domain. You will identify the highest-leverage opportunities, frame the hard problems before they are obvious, and set the architecture and standards that other teams build against. This is a senior technical leadership role for someone who can operate at the intersection of product, engineering, data, and user experience, and who is trusted by VP and executive leadership to shape where consumer experience goes next.
This is a highly hands-on role. You will still be in the codebase, but your leverage comes from the direction you set, the bets you help the company make, and the senior engineers you raise along the way.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
What you’ll do at Fetch (Role Responsibilities):
- Set the technical vision for Consumer Experience
- Define the multi-year technical strategy for consumer-facing growth systems and articulate how it ladders up to Fetch's lifecycle growth goals. Identify where the domain needs to go before the roadmap makes it obvious.
- Frame the problems, not just the solutions
- Partner with Product, Design, Data, and executive stakeholders to surface the highest-leverage opportunities across the user lifecycle, define the problems worth solving, and shape the roadmap that follows. Turn ambiguity into a direction the org can execute against.
- Set direction other teams build against
- Establish the architectural patterns, standards, and technical approaches for personalization, experimentation, notifications, recommendations, and engagement infrastructure that teams across consumer surfaces adopt. Make the foundational bets that shape how these systems evolve for years.
- Drive experimentation and product iteration at scale
- Raise the ceiling on how quickly and safely teams can test, learn, and ship across the user lifecycle. Balance experimentation velocity against long-term product quality and platform health, and make those tradeoffs legible to the org.
- Move engagement, retention, and conversion at the company level
- Design and guide the systems that measurably influence engagement, activation, conversion, retention, and monetization for millions of users. Connect technical decisions to business outcomes leadership tracks.
- Act as a technical leader across teams and orgs
- Influence technical direction well beyond your immediate teams, resolve the hard cross-org architectural questions, and create alignment on consumer growth systems where no single team owns the answer.
- Raise the bar for senior engineers
- Mentor and grow staff and principal-level engineers. Set the standard for engineering fundamentals, pragmatic decision-making, operational excellence, and product-minded engineering, and multiply your impact through the people you develop.
- Accelerate developer and product velocity
- Champion the tools, workflows, and practices that speed up product development and experimentation, including AI-assisted development workflows, observability improvements, and scalable internal tooling.
- Model Technical Excellence
- Lead by example through thoughtful architecture, pragmatic decisions, and strong fundamentals. Promote a culture of ownership, accountability, and measurable impact.
In your Toolbox (Minimum Requirements):
- 15+ years building and scaling consumer-facing products, with a track record of company-level technical impact
- Experience setting multi-year technical direction for a consumer domain that spans multiple teams, where others built against the patterns and standards you established
- Deep experience building product experiences that directly move engagement, discovery, activation, retention, conversion, or monetization
- Experience across consumer growth areas such as search, recommendations, personalization, notifications, onboarding, feeds, messaging, experimentation, or lifecycle experiences
- Proven ability to frame ambiguous problems and shape roadmap and technical strategy alongside Product, Data, and executive leadership, not just execute a defined plan
- Demonstrated ability to influence technical and product decisions across multiple teams and orgs without direct authority
- Experience building and evolving high-scale consumer web or mobile applications
- Strong product and user experience instincts, including thoughtful decision-making around experimentation, usability, performance, and long-term product quality
- Strong engineering fundamentals and the ability to build reliable, scalable, maintainable systems
- Strong programming skills and the ability to operate effectively across the stack when needed
- Bachelor's degree or higher in Computer Science, Engineering, or a related technical field. Equivalent practical experience may be considered
Nice to haves/Bonus Points (Preferred Requirements):
- Experience building or scaling experimentation systems and running large-scale A/B testing programs
- Experience owning lifecycle engagement systems such as notifications, messaging, recommendations, personalization, or retention
- Experience with growth, retention, loyalty, marketplace, social, or monetization-focused consumer products
- Experience supporting high-scale consumer mobile or web experiences
- Familiarity with analytics, experimentation, and personalization systems that help teams understand and improve user behavior
- Experience raising product iteration and experimentation velocity through tooling, workflows, or internal capabilities
- Ability to clearly communicate product, technical, and user experience tradeoffs to both technical and non-technical audiences
Compensation: At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
Remote
Senior iOS Software Engineer
Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
Meet Fetch Engineering
At Fetch, engineering is driven by curiosity, ownership, and a bias toward action. We operate in complex problem spaces where the right answer is not always clear, and success depends on adaptability, critical thinking, and informed decision-making. Our engineers are comfortable navigating ambiguity, understanding tradeoffs, gathering context, and turning uncertainty into progress while maintaining high technical standards.
Engineers at Fetch take pride in building reliable, scalable systems that serve millions of users. You will contribute directly to the codebase, collaborate closely with cross-functional partners, and help shape best practices that elevate the quality of our work. We foster a culture of mentorship and collaboration, where engineers grow by learning from one another and holding a high bar for quality, reliability, and impact.
About the Role
We are hiring a Senior iOS Software Engineer to help build high-quality mobile experiences used by millions of users. In this role, you will work closely with cross-functional partners and other mobile engineers to design, build, and improve product features across the iOS app.
You’ll contribute throughout the development lifecycle, from technical design and implementation to testing, release, and iteration. We’re looking for an engineer who is comfortable working in a modern iOS codebase, collaborating across teams, and making thoughtful technical decisions that improve both the user experience and the maintainability of the product.
You’ll work with a modern iOS stack that includes Swift, SwiftUI, async/await, Combine, dependency injection, and modular architecture, along with strong tooling for testing, observability, and delivery.
What You’ll Do
- Build, ship, and maintain user-facing iOS features in collaboration with product, design, and engineering partners
- Contribute to the technical design and implementation of scalable, reliable mobile functionality
- Write clean, maintainable Swift code using modern iOS patterns and frameworks
- Work across the app to improve performance, quality, and overall user experience
- Build reusable components and shared abstractions that support faster feature development
- Use modern concurrency patterns to manage asynchronous workflows and keep the app responsive
- Partner with teammates on code reviews, technical discussions, and architecture decisions
- Debug production issues, identify root causes, and deliver thoughtful fixes
- Contribute to testing strategy, release readiness, and ongoing product iteration
- Evaluate new tools, frameworks, and engineering approaches that improve development velocity and product quality
Minimum Qualifications
- 5+ years of experience developing and shipping iOS applications
- Strong proficiency in Swift and core iOS development fundamentals
- Experience building features with SwiftUI and working in mixed SwiftUI/UIKit environments
- Solid understanding of modern concurrency in iOS, including async/await, task management, and main-thread/UI coordination
- Familiarity with Combine and asynchronous data flow patterns
- Experience with common iOS architecture patterns such as MVVM, dependency injection, and modular design
- Strong debugging and problem-solving skills in production mobile environments
- Experience integrating APIs, modeling data, and handling network-driven application flows
- Ability to work effectively on cross-functional product teams and communicate clearly with engineering and non-engineering partners
- High degree of ownership and comfort driving work from implementation through release
- Proficiency in AI-assisted development tools and practical uses of new engineering workflows
- Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent experience
Nice to Haves
- Product and Innovation mindset geared to pushing boundaries of what’s possible
- Experience designing reusable UI components, embedding animations, or shared feature foundations
- Experience building complex, consumer-facing mobile features at scale
- Strong understanding of performance optimization, app responsiveness, and memory management on iOS
- Familiarity with automated testing strategies for iOS applications
- Experience with CI/CD workflows and mobile release processes
- Exposure to large, modular codebases with multiple contributors
- Experience mentoring other engineers or helping guide technical design decisions
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $162,198-$190,821 Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
Remote
Senior Machine Learning Engineer I
Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role
We are seeking a Machine Learning Software Engineer to join Fetch’s Scan, Match & Catalog team. This role sits at the intersection of applied machine learning, data engineering, and production systems, with a focus on improving receipt understanding, product matching, and catalog enrichment at scale. You will partner closely with product, operations, and platform teams to deliver ML-driven automation, including computer vision and OCR pipelines, LLM-based workflows, and scalable ML services. This is a high-impact opportunity to help shape Fetch’s Scan-to-Catalog foundation and significantly increase automation, quality, and match coverage across the platform.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities
- Build and scale ML models across the scan, match, and catalog pipeline, supporting receipt understanding, product matching, and catalog enrichment.
- Implement and iterate on active learning strategies, including data sampling, error-driven retraining, and human-in-the-loop workflows.
- Leverage LLMs to reduce model training and annotation effort, including synthetic data generation, assisted labeling, weak supervision, and error analysis.
- Own ML experimentation, evaluation, and production inference for assigned SMaC components.
- Collaborate with product, data, and platform partners to translate quality gaps into ML improvements.
- Use AI tools to accelerate development and improve system design, including:
- Prototyping and validating ideas with LLM tools.
- Leveraging AI for code iteration and experimentation.
- Using AI assistants for architecture diagramming and design validation.
- Exploring LLM-powered features where appropriate.
Minimum Requirements
- 4+ years experience in software engineering, with production-level coding experience.
- Strong proficiency in Python for ML development, with working knowledge of Go, and hands-on experience deploying models into production systems. Experience with AWS technologies and distributed systems.
- Practical experience applying LLMs to reduce training and annotation effort, including assisted labeling, synthetic data generation, weak supervision, or error analysis.
- Strong engineering mindset with the ability to deliver reliable, maintainable, and scalable systems.
- Experience with AI-assisted coding tools (e.g., GitHub Copilot, ChatGPT, or similar) to improve development efficiency and code quality.
- Ability to critically evaluate AI-generated outputs, with strong debugging and problem-solving skills to validate correctness.
Preferred Requirements
- Bachelor’s or Master’s degree in Computer Science, Machine Learning, or a related field. Equivalent practical experience considered in lieu of degree.
- Familiarity with AI tools and frameworks like AWS Bedrock, Langchain, vector databases, or similar AI orchestration technologies.
- Experience with machine learning workflows and large language models (LLMs).
- Familiarity with orchestrating ML-driven actions in high-complexity or high-throughput environments.
- Hands-on experience with computer vision and OCR, such as receipt/document parsing, layout-aware modeling, or image-based ML pipelines.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
Remote
Senior Director, Machine Learning
Office, Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
Meet Fetch AI & Data
AI & Data at Fetch sit at the center of how we understand our business, make decisions, and build intelligent products. The organization operates as an integrated AI & data ecosystem, spanning multiple disciplines, including data engineering, analytics engineering, machine learning, experimentation, and data platforms, all working together to turn data into durable business and customer impact.
Teams operate in complex problem spaces where requirements evolve, tradeoffs are constant, and the right answer is rarely obvious. Success depends on strong technical judgment, comfort with ambiguity, and the ability to gather context and make informed decisions while balancing quality, performance, scalability, and responsible use.
Practitioners across this org contribute hands-on to production systems, analytical foundations, and intelligent features. You will collaborate closely with product, platform, and engineering partners, help shape standards and best practices, and ensure our AI and data capabilities scale reliably as Fetch grows.
About the Role:
Fetch is looking for a Senior Director, Machine Learning to lead the strategy and execution behind how we optimize and deliver offers and ads across the Fetch platform. This leader will own a critical business and technical domain spanning ads delivery, ads infrastructure, ranking, relevance, forecasting, pacing, personalization, and optimization.
You will lead managers, technical leads, and senior ICs responsible for high-scale ML systems that power user engagement, advertiser outcomes, and business growth. This role requires a leader who has operated at meaningful scale, brings deep technical judgment from prior hands-on experience, and can set direction across complex systems where user experience, partner performance, platform quality, and monetization must be balanced.
The ideal candidate understands the end-to-end ads, recommendations, or personalization funnel and has strong opinions on relevance, ranking quality, experimentation, optimization, and marketplace trade-offs. You will influence technical strategy across teams, coach leaders, and hold a high bar for delivery, technical rigor, and organizational health.
Role Responsibilities:
- Own the machine learning strategy and execution for Fetch’s ads and offers optimization domain.
- Lead teams responsible for ads delivery, ads infrastructure, ranking, relevance, forecasting, pacing, personalization, and optimization.
- Define technical direction across multiple teams, systems, and stakeholders.
- Translate ambiguous business problems into clear technical strategies, system-level decisions, and measurable execution plans.
- Ensure architectural coherence, platform reliability, model quality, and operational excellence across the domain.
- Partner with Product, Engineering, Data Science, Analytics, Sales, and business stakeholders to align ML investments with user experience, advertiser performance, and company growth.
- Lead trade-off decisions involving relevance, pacing, yield, monetization, marketplace dynamics, latency, scalability, and long-term platform health.
- Coach and develop managers, technical leads, and senior ICs to raise standards for technical judgment, execution, and team effectiveness.
- Build scalable mechanisms for planning, hiring, performance management, technical review, and accountability.
- Own domain-level outcomes across technical quality, product progress, business impact, delivery performance, and organizational health.
Minimum Requirements:
- 10+ years of experience in machine learning, software engineering, data science, or a related technical discipline.
- 5+ years of experience leading teams, managers, or technical leaders in a high-scale technology environment.
- Experience operating ML, ranking, ads, recommendations, personalization, or optimization systems at scale.
- Deep experience with ads delivery, ranking, relevance, personalization, forecasting, pacing, marketplace quality, or optimization.
- Strong technical foundation developed through prior hands-on experience as an engineer, ML practitioner, applied scientist, data scientist, or technical lead.
- Proven ability to define technical direction across multiple teams, including system architecture, platform capability, and engineering leverage.
- Strong judgment around ML system design, experimentation, model evaluation, ranking quality, marketplace dynamics, and technical trade-offs.
- Experience influencing senior stakeholders and aligning cross-functional partners around technical priorities and business outcomes.
- Experience coaching managers, technical leads, and senior ICs.
- Track record of building inclusive, high-performing teams with strong ownership, engagement, and execution discipline.
Preferred Requirements:
- Experience leading ads delivery, ad ranking, ad relevance, ads infrastructure, or ads marketplace teams at a scaled consumer technology, retail media, marketplace, social, search, gaming, or ad tech company.
- Experience with large-scale recommendations, personalization, retrieval and ranking systems, auction dynamics, yield optimization, or real-time decisioning platforms.
- Experience with forecasting, pacing, budget optimization, campaign delivery, or performance prediction.
- Experience working in a two-sided or multi-sided marketplace.
- Familiarity with experimentation platforms, A/B testing, offline and online evaluation, causal measurement, model monitoring, and production ML operations.
- Experience with modern ML tooling, feature platforms, real-time serving systems, distributed data processing, and cloud-based infrastructure.
- Experience partnering with go-to-market or commercial teams on advertiser, brand, or partner-facing outcomes.
- Experience scaling systems, teams, and processes in a high-growth environment.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Compensation: At Fetch, we offer competitive compensation packages including base salary, equity, and benefits to the exceptional folks we hire. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
Office, Remote
Staff iOS Software Engineer
Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
We are hiring a Staff iOS Software Engineer to help shape the future of our mobile platform and drive product growth for millions of users. In this role, you will operate as a technical leader across multiple product areas, partnering closely with Product, Design, Data Science, Marketing, and Engineering leadership to identify opportunities, validate hypotheses, and deliver experiences that accelerate business outcomes.
You will lead the development of innovative mobile experiences, influence technical strategy, and help define how we leverage emerging technologies to unlock user and company growth. Beyond building features, you’ll drive experimentation, establish engineering best practices, mentor engineers across teams, and guide critical architectural decisions that enable the organization to move faster and scale effectively.
You’ll work with a modern iOS stack that includes Swift, SwiftUI, async/await, Combine, dependency injection, and modular architecture, alongside robust observability, experimentation, analytics, and delivery platforms.
What You’ll Do
- Lead the technical direction and execution of high-impact mobile initiatives that drive user acquisition, activation, engagement, retention, referral, and monetization metrics
- Partner with Product, Design, Growth, Marketing, and Data Science teams to identify growth opportunities, define success metrics, and translate business objectives into technical solutions
- Drive experimentation strategy across the iOS platform, including A/B testing, feature flagging, rapid prototyping, and iterative product development
- Architect, build, and launch innovative consumer-facing experiences that create measurable customer and business impact
- Influence product roadmap planning and investment decisions through technical expertise, product intuition, and data-driven recommendations
- Build, ship, and maintain scalable iOS features while ensuring a high-quality user experience across the application
- Design and implement reusable platform capabilities, shared frameworks, and foundational components that accelerate development across teams
- Establish measurement frameworks, instrumentation, and observability standards that enable data-informed decision-making
- Drive improvements in app performance, reliability, scalability, and overall user experience at scale
- Lead cross-functional initiatives spanning multiple teams and organizational boundaries
- Champion engineering excellence through code reviews, technical mentorship, architecture guidance, and operational best practices
- Mentor senior engineers and help develop the next generation of technical leaders
- Evaluate emerging technologies, AI capabilities, and modern engineering workflows to identify opportunities for innovation and competitive advantage
- Partner with engineering leadership to shape long-term mobile architecture and technical strategy
- Serve as a trusted technical advisor during product discovery, experimentation, and execution phases
- Lead complex production debugging efforts, root cause analysis, and systemic improvements that increase platform reliability
What You’ll Bring
- 10+ years of experience building and shipping consumer-facing iOS applications
- Deep expertise in Swift, SwiftUI, and modern iOS development practices
- Experience working in mixed SwiftUI/UIKit environments
- Strong understanding of modern concurrency patterns (async/await) and asynchronous data architectures (Combine)
- Expertise in scalable iOS architecture, including MVVM, dependency injection, and modularization
- Experience building reusable platforms, frameworks, and shared engineering capabilities
- Strong experience integrating APIs, modeling data, and managing network-driven application workflows
- Proven track record leading complex technical initiatives from concept through launch
- Experience delivering product features that drove measurable business or customer outcomes
- Strong understanding of experimentation, A/B testing, feature management, and data-informed product development
- Excellent debugging, problem-solving, and production troubleshooting skills
- Proven ability to influence technical direction and collaborate effectively across teams
- Familiarity with AI-assisted development tools and modern engineering workflows
- Bachelor’s degree in Computer Science, Engineering, or related field, or equivalent practical experience
Nice to Have
- Experience on growth-focused product teams
- Experience with experimentation and feature management platforms
- Experience launching and scaling 0-to-1 consumer products
- Experience building products used by millions of customers
- Experience applying AI/ML, personalization, or recommendation systems in mobile applications
- Strong understanding of mobile analytics, attribution, and experimentation methodologies
- Experience developing shared UI frameworks and reusable component libraries
- Deep knowledge of iOS performance optimization, memory management, and reliability
- Experience with automated testing, CI/CD, and mobile release management
- Experience working in large-scale modular codebases
- Experience mentoring engineers and contributing to engineering standards, culture, and strategy
Compensation: At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
Remote
Senior Android Engineer II
Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the role
We’re hiring a Senior Android Engineer II to join our mobile team, focused on enhancing the experience within our third-party rewards and shoppability domains. This critical part of the Fetch app helps millions of users browse and activate rewards from external partners, discover shoppable products tailored to their preferences, and plan purchases that reliably earn Fetch points through attribution. By making it easier for users to find and activate relevant offers, your work will help them engage with partners and maximize their rewards.
You’ll be working at the intersection of e-commerce, marketing technology, and attribution, building Android experiences that are fast, intuitive, and seamlessly integrated into the broader Fetch ecosystem.
You’ll be part of a cutting-edge Android team operating on a modern, 150+ module architecture built with the latest Android best practices. Our stack includes Kotlin 2.X, 95% Jetpack Compose UI, MVVM with Hilt for dependency injection, and tooling like Gradle convention plugins, KSP, and Room. We optimize build performance with remote caches and CI pipelines powered by Bitrise.
What You’ll Do
- Own and deliver Android features that power rewards discovery and shoppable content, from browsing and saving offers to linking purchases back to Fetch.
- Integrate with partner APIs and marketing tech systems, ensuring rewards attribution is accurate and reliable.
- Optimize shoppability flows for performance and ease of use, reducing friction from product discovery through to purchase planning.
- Collaborate with product and design to ensure users can quickly find and activate offers most relevant to them.
- Monitor and improve engagement metrics, helping the team track how features drive user adoption and rewards redemption.
- Work across backend, data, and marketing tech teams to bring new partner integrations and e-commerce capabilities into the app.
Minimum Qualifications
- 8 years of hands-on experience developing and releasing Android applications.
- Strong command of Android fundamentals and modern tools/libraries (Kotlin, Jetpack, Coroutines, Compose).
- Demonstrated experience with unit testing and UI testing frameworks (JUnit, Espresso, Compose Testing), with a focus on delivering reliable, maintainable code.
- Experience with dependency injection frameworks (Hilt, Dagger, or similar).
- Hands-on experience with Room or equivalent local persistence solutions.
- Exposure to and ability to contribute to architecture, modularization, and component design in a large codebase.
- Demonstrated success working within cross-functional teams to ship impactful, user-focused features.
- Strong skills in debugging, profiling, and performance tuning.
- Effective communicator with experience aligning technical work with product goals.
- A collaborative mindset; experience working with team-based development is essential.
- Comfort navigating ambiguity, proposing paths forward, and driving toward outcomes.
- An AI-forward mentality to explore and apply the latest tools that improve engineering efficiency.
Nice-to-Haves
- Experience working in large, multi-module codebases with scalable architectures.
- Familiarity with build tooling (Gradle convention plugins, KSP) or contributing to CI/CD pipelines (Bitrise or similar).
- Background building mobile features in rewards, e-commerce, or marketing attribution domains.
- Familiarity with geospatial or mapping functionality in mobile apps.
- Generalist engineering experience, including backend or cross-platform development.
- Engagement in open-source ecosystems or collaborative development communities.
This is a full-time role available remotely in the United States or from one of our Fetch offices.
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is [$190,409 - $224,011]. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
Remote
Engineering Manager - Developer Experience
Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
Meet Fetch Engineering
At Fetch, engineering is driven by curiosity, ownership, and a bias toward action. We operate in complex problem spaces where the right answer is not always clear, and success depends on adaptability, critical thinking, and informed decision-making. Our engineers are comfortable navigating ambiguity, understanding tradeoffs, gathering context, and turning uncertainty into progress while maintaining high technical standards.
Engineers at Fetch take pride in building reliable, scalable systems that serve millions of users. You will contribute directly to the codebase, collaborate closely with cross-functional partners, and help shape best practices that elevate the quality of our work. We foster a culture of mentorship and collaboration, where engineers grow by learning from one another and holding a high bar for quality, reliability, and impact.
About the Role:
Fetch is transforming how people connect with the brands they love, and our engineering organization plays a critical role in making that experience fast, reliable, and scalable. As we continue to grow, we are investing in the systems, tools, and workflows that help engineers do their best work.
We are looking for an Engineering Manager, Developer Experience to lead the team responsible for improving engineering productivity across Fetch. This team owns the platforms, tooling, practices, and “golden paths” that make it easier for engineers to build, test, ship, observe, and operate software with confidence.
In this role, you will partner closely with engineering teams, product leaders, infrastructure, security, data, and architecture to identify friction in the software delivery lifecycle and turn those opportunities into high-leverage improvements. You will lead a team that treats Fetch engineers as customers, builds internal products with strong product thinking, and measures success through meaningful improvements in developer satisfaction, delivery speed, reliability, and operational excellence.
This is a leadership role for someone who is excited about building the systems behind the systems: CI/CD, developer tooling, local development, service templates, paved roads, testing infrastructure, observability, automation, and AI-enabled developer workflows.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
What you’ll do at Fetch (Role Responsibilities):
- Lead, coach, and grow a team focused on developer experience, developer productivity, and internal engineering platforms.
- Define and execute a developer experience strategy that improves how Fetch engineers build, test, deploy, and operate software.
- Partner with engineering teams to deeply understand pain points across the software development lifecycle, including local setup, CI/CD, testing, release management, observability, incident response, and production operations.
- Create and evolve “golden paths” that help teams move faster while improving quality, consistency, security, and reliability.
- Own and improve core developer productivity systems such as build pipelines, automated testing infrastructure, service scaffolding, shared tooling, documentation, and internal platforms.
- Drive adoption of modern engineering workflows, including AI-assisted development, automation, code review improvements, intelligent tooling, and self-service capabilities.
- Use quantitative and qualitative data to identify bottlenecks, prioritize investments, and measure impact across engineering productivity, developer satisfaction, cycle time, deployment frequency, change failure rate, and operational burden.
- Build strong partnerships with platform, infrastructure, security, SRE, product engineering, architecture, and data teams to align developer experience investments with company priorities.
- Establish a team culture centered on customer empathy, operational excellence, pragmatic execution, high-quality technical decisions, and continuous improvement.
- Represent developer experience priorities in engineering planning, roadmap discussions, and cross-functional decision-making.
In your Toolbox (Minimum Requirements):
- Experience managing and growing high-performing engineering teams, ideally in platform engineering, developer experience, developer productivity, infrastructure, SRE, build systems, tooling, or related domains.
- A strong technical background with experience building or operating scalable software systems, internal platforms, CI/CD systems, developer tooling, cloud infrastructure, or service-oriented architectures.
- A product-minded approach to internal tools, with the ability to understand engineers as customers, prioritize high-impact problems, and deliver solutions that are easy to adopt.
- Experience improving software delivery workflows, including build/test/release pipelines, service templates, local development environments, observability, incident response, or operational tooling.
- Ability to balance long-term platform strategy with near-term execution and measurable business impact.
- Strong communication and stakeholder management skills, with the ability to align multiple engineering teams around shared standards, practices, and tooling.
- A data-informed approach to engineering productivity, including familiarity with developer experience metrics, delivery metrics, reliability metrics, and qualitative feedback loops.
- Curiosity and practical judgment around AI-assisted developer workflows, automation, and emerging tools that can meaningfully improve engineering effectiveness.
- A leadership style grounded in clarity, trust, accountability, coaching, and continuous improvement.
Nice to haves/Bonus Points (Preferred Requirements):
- Experience leading teams that own internal developer platforms, paved roads, or golden-path architectures.
- Experience with Kubernetes, cloud platforms, CI/CD systems, observability platforms, infrastructure-as-code, service catalogs, or developer portals.
- Experience introducing AI-powered tools or agentic workflows into engineering organizations.
- Familiarity with DORA metrics, SPACE framework, developer satisfaction surveys, or other approaches to measuring engineering productivity.
- Experience working in a fast-growing product engineering organization with mobile, backend, data, and platform teams.
Compensation: At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $167,875 - $197,500. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
Remote
Senior Machine Learning Engineer II
Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
Meet Fetch AI & Data
AI & Data at Fetch sit at the center of how we understand our business, make decisions, and build intelligent products. The organization operates as an integrated AI & data ecosystem, spanning multiple disciplines, including data engineering, analytics engineering, machine learning, experimentation, and data platforms, all working together to turn data into durable business and customer impact.
Teams operate in complex problem spaces where requirements evolve, tradeoffs are constant, and the right answer is rarely obvious. Success depends on strong technical judgment, comfort with ambiguity, and the ability to gather context and make informed decisions while balancing quality, performance, scalability, and responsible use.
Practitioners across this org contribute hands-on to production systems, analytical foundations, and intelligent features. You will collaborate closely with product, platform, and engineering partners, help shape standards and best practices, and ensure our AI and data capabilities scale reliably as Fetch grows.
About the Role:
We are seeking a Senior Machine Learning Engineer II to join Fetch’s Ad Ranking team. This role sits at the intersection of applied machine learning, data engineering, and production systems, with a focus on building and improving ranking, relevance, and optimization models that drive ad selection and delivery at scale. You will partner closely with product, data, and platform teams to develop ML-driven decisioning systems, including feature pipelines, model training and evaluation workflows, and low-latency serving infrastructure. This is a high-impact opportunity to influence how ads are ranked and personalized across the Fetch experience, improving advertiser performance, user engagement, and overall marketplace efficiency.
Role Responsibilities:
- Design, build, and improve machine learning models that power ad ranking, relevance, and optimization across the Fetch platform.
- Implement and iterate on active learning strategies, including data sampling, error-driven retraining, and human-in-the-loop workflows to improve ranking quality.
- Leverage LLMs to reduce model development and annotation effort, including synthetic data generation, assisted labeling, weak supervision, and error analysis for ranking and relevance tasks.
- Own ML experimentation, offline and online evaluation, and production inference for assigned ad ranking components.
- Partner closely with product, data, and platform teams to translate advertiser and user experience gaps into measurable ML improvements.
- Maintain high standards for model performance, reliability, latency, and data quality in production ranking systems.
- Use AI-assisted tools to accelerate development, experimentation, debugging, and analysis while maintaining strong engineering judgment.
- Designing features and validating ideas with ChatGPT & Claude sandboxes.
- Leveraging AI for code generation and technical prototyping.
- Using AI assistants for systems architecture diagramming and design validation.
Minimum Requirements:
- 6+ years of software engineering experience with a strong track record of building and maintaining production ML or data-driven systems.
- Strong proficiency in Python for machine learning and data processing, with working knowledge of Go, and hands-on experience deploying low-latency models into production ranking or decisioning systems.
- Experience with AWS and distributed systems, including building or operating scalable training pipelines and online inference services.
- Practical experience applying LLMs to reduce model development and data labeling effort, including assisted labeling, synthetic data generation, weak supervision, or model error analysis.
- Strong engineering judgment and systems mindset, with an emphasis on reliability, performance, and long-term maintainability of ranking or optimization systems.
- Experience using AI-assisted development tools (e.g., GitHub Copilot, ChatGPT, or similar) to accelerate iteration while maintaining high code quality.
- Ability to critically evaluate AI-generated outputs, debug complex issues, and validate correctness in production ML workflows.
Preferred Requirements:
- Bachelor’s or Master’s degree in Computer Science, Machine Learning, or a related field, or equivalent practical experience.
- Familiarity with modern AI tooling and frameworks such as AWS Bedrock, LangChain, vector databases, or similar orchestration technologies used in ML-powered decisioning systems.
- Experience building and operating machine learning workflows involving large language models (LLMs), including prompt-driven systems and model-assisted pipelines.
- Familiarity with orchestrating ML-driven decisions in high-throughput or low-latency environments, such as ranking, recommendation, or optimization systems.
- Experience with applied machine learning for relevance, ranking, or personalization problems (e.g., feature engineering, model evaluation, or feedback loops).
- Experience working in small, fast-moving, cross-functional teams, partnering closely with product, data, and platform stakeholders.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Compensation: At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $211,353 - $248,650. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
Remote
Senior Manager, Machine Learning Engineering - Ad Platform
Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
Meet Fetch Engineering
At Fetch, engineering is driven by curiosity, ownership, and a bias toward action. We operate in complex problem spaces where the right answer is not always clear, and success depends on adaptability, critical thinking, and informed decision-making. Our engineers are comfortable navigating ambiguity, understanding tradeoffs, gathering context, and turning uncertainty into progress while maintaining high technical standards.
Engineers at Fetch take pride in building reliable, scalable systems that serve millions of users. You will contribute directly to the codebase, collaborate closely with cross-functional partners, and help shape best practices that elevate the quality of our work. We foster a culture of mentorship and collaboration, where engineers grow by learning from one another and holding a high bar for quality, reliability, and impact.
About the Role:
Fetch is looking for a Senior Manager of Machine Learning Engineering to lead the team building and scaling machine learning capabilities across our Ad Platform. You will partner with Product, Data Science, Engineering, and business stakeholders to translate strategy into a measurable roadmap that improves advertiser outcomes, member experience, and marketplace performance.
You will lead engineers through ambiguous, business-critical problems while maintaining a strong balance between product delivery, model quality, reliability, scalability, and long-term technical health.
Role Responsibilities:
- Lead and develop a team of machine learning engineers responsible for business-critical Ad Platform systems.
- Translate product and technical strategy into quarterly and annual roadmaps with measurable product, technical, and delivery outcomes.
- Guide the development of ML solutions for areas such as ad ranking, targeting, bidding, inventory forecasting, optimization, and measurement.
- Partner with Product, Data Science, Analytics, and Engineering teams to define success metrics, experimentation strategies, and technical priorities.
- Make sound trade-offs across delivery speed, model performance, scalability, reliability, maintainability, and technical debt.
- Raise the engineering bar through strong design reviews, code reviews, operational ownership, and architectural standards.
- Proactively identify technical and organizational risks before they constrain delivery or platform growth.
- Coach engineers on system design, technical decision-making, execution, and career development.
- Use data, experiments, incidents, system performance, and delivery metrics to guide priorities and improve team effectiveness.
- Drive alignment and execution across teams with shared systems, goals, and dependencies.
Minimum Requirements:
- 6+ years of experience in software engineering, machine learning engineering, or a related technical field, including 2+ years managing and developing engineering teams.
- Bachelor’s degree in Computer Science, Engineering, Data Science, or a related field, or equivalent practical experience.
- Experience managing and developing machine learning or software engineers in a product-focused environment.
- Strong technical background building and operating production machine learning systems at scale.
- Experience translating business and product objectives into technical roadmaps and measurable outcomes.
- Strong understanding of the ML lifecycle, including data quality, feature development, training, evaluation, deployment, monitoring, and iteration.
- Experience making technical trade-offs involving model quality, latency, scalability, reliability, and maintainability.
- Ability to lead teams through medium-to-high ambiguity and complex cross-functional dependencies.
- Demonstrated experience coaching senior engineers and raising technical and operational standards.
- Strong communication and stakeholder-management skills, including the ability to influence without direct authority.
- Proficiency with Python and SQL and experience with modern machine learning frameworks and cloud-based data or ML systems.
- Experience establishing accountability for both delivery outcomes and the long-term technical health of owned systems.
Preferred Requirements:
- Master’s degree or Ph.D. in Computer Science, Machine Learning, Artificial Intelligence, Data Science, Engineering, or a related technical field.
- Experience building machine learning systems for advertising, recommendations, ranking, personalization, or marketplace optimization.
- Familiarity with ad auction dynamics, bidding, targeting, inventory forecasting, attribution, and campaign measurement.
- Experience leading teams responsible for low-latency, high-scale production systems.
- Strong understanding of experimentation, causal inference, and incrementality measurement.
- Experience with modern MLOps practices, feature platforms, model monitoring, and automated training and deployment pipelines.
- Experience working with large-scale data processing and distributed systems.
- Demonstrated success leading cross-team technical initiatives in a rapidly evolving product environment.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Compensation: At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
Remote
Principal Machine Learning Engineer
Office, Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
Meet Fetch Engineering
At Fetch, engineering is driven by curiosity, ownership, and a bias toward action. We operate in complex problem spaces where the right answer is not always clear, and success depends on adaptability, critical thinking, and informed decision-making. Our engineers are comfortable navigating ambiguity, understanding tradeoffs, gathering context, and turning uncertainty into progress while maintaining high technical standards.
Engineers at Fetch take pride in building reliable, scalable systems that serve millions of users. You will contribute directly to the codebase, collaborate closely with cross-functional partners, and help shape best practices that elevate the quality of our work. We foster a culture of mentorship and collaboration, where engineers grow by learning from one another and holding a high bar for quality, reliability, and impact.
About the Role:
Fetch is entering its AI-first era, and we're looking for a Principal Machine Learning Engineer to design, scale, and evolve the intelligent systems that power personalization, relevance, and ranking across our platform. You will build the ML infrastructure and real-time learning systems that enable Fetch to serve more relevant, adaptive, and high-performing experiences for millions of users.
Operating at the intersection of ML infrastructure, personalization, and large-scale distributed systems, you will be a key technical force shaping how Fetch's ML systems evolve. You'll collaborate with Product, Data Science, Platform, and Engineering teams to drive clarity, define architectural standards, and ensure our ML systems become smarter, faster, and more adaptive to evolving user preferences over time.
This is a hands-on, high-impact technical leadership role with influence across multiple engineering collectives. Your work will shape how Fetch builds and scales ML infrastructure: personalization, search, ranking, real-time learning, and feature systems at consumer scale.
Role Responsibilities
Architect for Scale and Intelligence: Design and evolve the ML infrastructure supporting personalization, search, ranking, and ad tech. Build systems that prioritize relevance, adaptability, and measurable user value.
Advance Intelligence in Production: Design and implement zero-to-one systems, including real-time learning and data pipelines. Define architectural patterns for feature infrastructure, model serving, and low-latency, high-throughput decision-making at consumer scale.
Evolve the ML Platform: Advance the core systems powering personalization and ranking, including data infrastructure, distributed systems, and large-scale data pipelines. Pioneer new approaches that raise both model performance and system efficiency.
Lead Through Influence and Product Partnership: Drive technical design, architecture, and cross-team alignment for major ML initiatives. Partner with product and engineering teams to create dynamic systems that adapt to evolving user preferences, and translate architectural tradeoffs into measurable outcomes.
Scale Experimentation & Learning Systems: Improve streaming and real-time learning infrastructure to enable faster iteration across ranking, personalization, and search systems.
Accelerate Innovation Velocity: Use AI tools to accelerate your work, including designing features and validating ideas with ChatGPT and Claude sandboxes, leveraging AI for code generation and technical prototyping, using AI assistants for systems architecture diagramming and design validation, and exploring LLMs to enhance personalization, conversational search, and feature creation.
Mentor & Multiply Engineering Impact: Coach senior engineers and rising technical leads, elevating standards for architectural clarity, technical execution, and design quality. Help raise the bar across the team and amplify impact through reusable frameworks and technical patterns.
Model Technical Excellence: Operate effectively in high levels of ambiguity with minimal direction, prioritizing effectively and driving impact. Shape the engineering culture around thoughtful, zero-to-one system design.
Minimum Requirements
- Proven experience building and scaling ML infrastructure in support of personalization, relevance, search, or ad tech systems.
- Deep hands-on expertise in data infrastructure, distributed systems, and large-scale data pipelines for ML systems.
- Experience working at a consumer product company with ML models operating at scale.
- Prior contributions to ranking, personalization, or ad tech systems with measurable business impact.
- Strong systems design skills, with a track record of leading architecture and communicating design tradeoffs.
- Experience mentoring and elevating other engineers.
- Success leading zero-to-one technical initiatives and delivering new infrastructure or ML systems from scratch.
- Ability to operate in high levels of ambiguity with minimal direction, prioritizing effectively and driving impact.
Preferred Requirements
- Familiarity with LLMs and their application in personalization, feature creation, and conversational search.
- Experience with streaming/real-time learning systems.
- Exposure to conversational search or large-scale information retrieval.
- Previous work bridging model development with real-time serving systems.
This role can be based in one of our US offices or remotely within the United States.
Compensation: At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
Office, Remote
Senior Data Scientist
Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
Meet Fetch AI & Data
AI & Data at Fetch sit at the center of how we understand our business, make decisions, and build intelligent products. The organization operates as an integrated AI & data ecosystem, spanning multiple disciplines, including data engineering, analytics engineering, machine learning, experimentation, and data platforms, all working together to turn data into durable business and customer impact.
Teams operate in complex problem spaces where requirements evolve, tradeoffs are constant, and the right answer is rarely obvious. Success depends on strong technical judgment, comfort with ambiguity, and the ability to gather context and make informed decisions while balancing quality, performance, scalability, and responsible use.
Practitioners across this org contribute hands-on to production systems, analytical foundations, and intelligent features. You will collaborate closely with product, platform, and engineering partners, help shape standards and best practices, and ensure our AI and data capabilities scale reliably as Fetch grows.
About the Role
We are seeking a Senior Data Scientist to serve as a key analytical partner within Fetch, owning complex analyses and measurement frameworks that inform product and business decisions. You will take primary analytical ownership of a product or business area, defining and monitoring core KPIs, identifying opportunities, and using experimentation, statistical modeling, and data-driven recommendations to improve user and business outcomes.
You will partner cross-functionally with Product, Engineering, Marketing, and Data Product teams to turn ambiguous business questions into structured analytical approaches and actionable recommendations. Success in this role requires strong technical judgment, the ability to balance analytical rigor with business urgency, and the ability to connect data and model outputs to the underlying drivers of revenue, cost, and user behavior.
Over time, you will take on increasingly sophisticated modeling and business case development while helping strengthen data literacy and analytical rigor across your team.
What You'll Do at Fetch
Analytics & Modeling
- Independently design and execute complex analyses, statistical models, and measurement frameworks that inform product and business decisions.
- Apply statistical methods such as experimental design, causal inference, predictive modeling, and Bayesian approaches based on the needs of the problem.
- Translate ambiguous business questions into structured analytical approaches, identifying the appropriate metrics, methodologies, and data required.
- Make thoughtful trade-offs between rigor, speed, precision, and practicality based on the business decision at hand.
Business Impact & Experimentation
- Act as the primary analytical owner for a product or business area, defining and maintaining its core KPIs and measurement frameworks.
- Proactively identify opportunities where analytics and experimentation can improve user behavior, revenue, conversion, retention, cost efficiency, or other key outcomes.
- Design and analyze experiments, partnering with Product and Engineering to influence experimentation strategy and decision-making.
- Connect metric movements and analytical findings to underlying business drivers, clearly articulating implications and recommended actions.
- Quantify the impact of product and business initiatives and use those insights to influence roadmap and prioritization decisions.
Collaboration & Influence
- Partner closely with Product, Engineering, Marketing, and Data Product stakeholders to inform team-level product and business decisions.
- Communicate complex analyses through clear narratives and visualizations, including assumptions, trade-offs, confidence levels, and expected business impact.
- Translate technical and analytical concepts for non-technical partners and navigate cross-functional dependencies effectively.
- Increase data literacy by making metrics, analyses, and recommendations accessible and actionable for stakeholders.
- Informally mentor junior data scientists and analysts, helping strengthen their technical judgment and analytical approaches.
Technical Excellence
- Leverage tools and technologies such as Python, SQL, Snowflake, dbt, Airflow, Spark, and AWS to conduct and scale analytical work.
- Apply strong practices in experimentation, model validation, reproducibility, and governance.
- Use AI/ML tools thoughtfully to improve analytical workflows, automation, documentation, and anomaly detection while maintaining appropriate validation.
Minimum Requirements
- 5+ years of experience in data science, machine learning, or applied analytics, with demonstrated ownership of complex analytical problems in product-driven environments.
- Strong expertise in statistical modeling, experimental design, and causal inference.
- Experience owning KPIs, measurement, or analytics for a product or business area and translating findings into actionable recommendations.
- Demonstrated ability to structure ambiguous business problems and connect analytical findings to business drivers such as revenue, cost, conversion, retention, or user behavior.
- Strong proficiency in SQL and at least one programming language, preferably Python.
- Experience working with large-scale data systems such as Snowflake, dbt, Airflow, or Spark.
- Proven ability to communicate complex technical insights, trade-offs, and confidence levels to technical and non-technical stakeholders.
- Ability to work independently while navigating cross-functional dependencies and escalating broader trade-offs appropriately.
- Bachelor’s degree in Statistics, Mathematics, Computer Science, Engineering, or a related quantitative field.
Preferred Requirements
- Advanced degree in a quantitative discipline.
- Experience deploying or operationalizing predictive or statistical models.
- Background in consumer products, with experience using data to understand user behavior and inform engagement, retention, monetization, or other key customer outcomes.
- Experience building frameworks that improve experimentation velocity and decision quality.
- Familiarity with privacy-preserving data modeling and compliance standards such as GDPR or CCPA.
- Experience mentoring junior data scientists, analysts, or interns.
Compensation: At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $159,945 - $188,171. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
Remote
Staff Backend Engineer - Developer Foundations
Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
Meet Fetch Platform Engineering
Platform engineering at Fetch is grounded in service to developers, strong ownership, and purposeful innovation. Rather than building end-user features, platform engineers focus on the foundations that other teams rely on, spanning core systems, architecture, automation, and developer workflows.
This work lives in complex problem spaces where the right answer is rarely obvious. Our engineers navigate ambiguity with data and sound judgment, understand tradeoffs, and partner closely across product and engineering to solve problems that scale. We maintain a high technical bar and value practicality, curiosity, and continuous improvement.
This is an environment for builders who enjoy shaping durable platforms, improving developer experience at scale, and enabling teams across Fetch to ship with confidence.
About the Role:
Fetch is building the most rewarding way to shop, and how fast and reliably our engineers ship is a big part of how we get there. We invest heavily in the tools, standards, and infrastructure that help engineers deliver reliable software faster across backend, mobile, ML, and web, including modernizing our developer workflows with AI-assisted development.
We're hiring a Staff Backend Engineer to design and build the systems behind that developer experience. You'll own architecture across developer tooling, test infrastructure, and engineering workflows, and you'll be hands-on building the SDKs, reusable components, and shared platforms that raise engineering velocity and quality across the company. This is a senior technical role focused on system design and execution, not people management, but it carries broad influence: you'll set architectural direction, define standards, and mentor engineers across multiple teams.
This is a high-impact role at the intersection of developer platforms, engineering infrastructure, and operational excellence, where scalability, reliability, and quality are non-negotiable. This is a full-time role that can be held from one of our US offices or remotely in the United States.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
What you’ll do at Fetch (Role Responsibilities):
- Design and build the tools, golden paths, SDKs, and evaluation frameworks that improve how engineers deliver high-quality software, including AI-assisted development workflows.
- Architect core building blocks such as cross-platform contract testing, integration test infrastructure, and unified components that make development reliable across backend, mobile, and data.
- Build observability and governance for developer tooling, including telemetry and metrics that give visibility into developer productivity, code quality, and platform health.
- Design and evolve internal libraries and marketplaces of reusable templates and components, with quality gates, versioning, and lifecycle governance that sustain adoption at scale.
- Evaluate and integrate emerging developer tools, including AI-assisted development tools, and turn the promising ones into production-grade platform capabilities.
- Lead architectural decisions across multiple services and domains, balancing reliability, developer velocity, maintainability, and operational cost as the platform grows.
- Improve engineering leverage by identifying opportunities for platformization, reusable services, and shared infrastructure that accelerate development across multiple teams.
- Partner across Engineering, Product, and Data to define platform capabilities, evaluate technical tradeoffs, and align technical investments with measurable adoption and quality outcomes.
- Raise the bar on engineering standards, systems-level thinking, and operational excellence, helping teams shift from feature-delivery to system-creation.
- Influence org-level technical priorities and investment, partnering with engineering and product leadership to sequence multi-quarter platform bets and set technical direction across the org, not just execute a roadmap.
- Mentor senior engineers and set standards for design, reliability, and maintainability, driving influence well beyond your direct areas of ownership.
In your Toolbox (Minimum Requirements):
- 12+ years designing, building, and operating backend or platform systems at scale, with a strong programming background in Go, Python, or similar (Kotlin/Swift a plus).
- Deep experience owning architecture for complex distributed systems (scalability, failure modes, operational maturity) and making high-impact architectural and investment tradeoffs that set technical direction for a broad domain, not just executing a roadmap.
- Ability to independently translate ambiguous technical and product goals into robust designs with clear technical and operational tradeoffs.
- Strong developer platform and internal tooling background (test/CI infrastructure, distributed backend systems), including designing APIs, SDKs, and shared services with clear boundaries for multiple teams, and building reusable libraries, templates, and paved-road abstractions across heterogeneous repos and toolchains.
- Hands-on experience with AI-assisted development tools (e.g., GitHub Copilot, Claude Code) and a track record of using them to improve velocity, quality, or developer experience.
- Proven experience shipping production agents and tuning coding-harness workflows across planning, execution, verification, and failure recovery.
- Experience designing evaluations for production agents, including deterministic checks, LLM-based judges, regression benchmarks, and end-to-end testing suites.
- Commitment to engineering excellence and systems thinking: reliability, observability, incident management, reproducibility, versioning, execution safety, and enforcing acceptance criteria before changes ship.
- Demonstrated influence beyond direct ownership, including mentoring senior engineers and setting standards for system design and quality.
- Strong experience with AWS and cloud-native systems; experience with AgentCore is a significant plus.
Nice to haves/Bonus Points (Preferred Requirements):
- Experience with agentic and LLM-assisted development workflows: agent frameworks, tool and prompt orchestration, and evaluation harnesses for model and agent output.
- Experience building or scaling an internal developer platform, developer experience, or platform engineering capability, including through periods of rapid company growth.
- Experience curating internal marketplaces, reusable component libraries, or golden-path ecosystems with quality and lifecycle governance.
- Experience with contract testing, integration test infrastructure, and telemetry/measurement systems for engineering effectiveness, developer productivity, and code quality.
- Familiarity with the backend infrastructure that powers mobile (iOS and Android), ML, and web experiences.
- Prior Staff or Principal-level experience driving architectural direction across teams, platforms, or product domains.
- ML engineering experience, particularly applied to agent evaluation, model behavior, or production AI systems, is a plus.
Compensation: At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
Remote
Senior Backend Engineer II, Data Platform
Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
Meet Fetch Platform Engineering
Platform engineering at Fetch is grounded in service to developers, strong ownership, and purposeful innovation. Rather than building end-user features, platform engineers focus on the foundations that other teams rely on, spanning core systems, architecture, automation, and developer workflows.
This work lives in complex problem spaces where the right answer is rarely obvious. Our engineers navigate ambiguity with data and sound judgment, understand tradeoffs, and partner closely across product and engineering to solve problems that scale. We maintain a high technical bar and value practicality, curiosity, and continuous improvement.
This is an environment for builders who enjoy shaping durable platforms, improving developer experience at scale, and enabling teams across Fetch to ship with confidence.
About the Role
Fetch is entering its AI-first era, and we're looking for a Senior Backend Engineer II to join our Data Platform team. You'll help architect and evolve the systems that power how Fetch's data products are built, delivered, and made accessible - spanning areas like data pipelines, governed data access, delivery infrastructure, and partner-facing integrations. You'll operate at the problem level: identifying ambiguous, high-impact issues in your problem space and driving the technical solutions that resolve them. You'll be expected to bring strong technical ownership, proactively raise the bar on quality and reliability, and lead through influence across engineering and cross-functional stakeholders.
Role Responsibilities
Own Technical Problems, Not Just Tasks: Proactively identify and solve ambiguous, complex problems within your team's problem space. Define the projects needed to address systemic issues rather than waiting to be assigned them.
Drive Reliability & Quality: Set and raise the technical quality bar for your team. Initiate refactoring or system health work without being told to. Solve problems few others can, improving reliability and efficiency through code review, thoughtful rollout practices, and proactive stability improvements.
Lead Multi-System Initiatives: Operate at the problem level - defining and driving solutions for high-ambiguity issues that span multiple projects or systems. Lead major initiatives or migrations that require coordination across teams or functions, ensuring complex or phased rollouts execute smoothly.
Improve Team Efficiency: Identify new tools, processes, or platform capabilities that meaningfully improve your team's velocity and reduce operational overhead.
Shape Technical Direction: Help define the direction and goals for your team, balancing project impact, product quality, and engineering efficiency. Guide decision-making through well-reasoned trade-offs, and communicate technical strategy clearly to both technical and non-technical stakeholders.
Build Trust Across Teams: Collaborate closely with Product, TPM, and partner engineering teams. Help clarify trade-offs and decision ownership when views diverge, and work toward resolution before disagreements become blockers.
Mentor & Grow Others: Coach peers and junior engineers, invest in their growth, and provide upward feedback to managers constructively. Model accountability, transparency, and strong engineering judgment, especially under pressure.
Minimum Requirements
- 8+ years of professional software engineering experience, with a track record of increasing technical scope and ownership.
- Strong platform or backend engineering background, with experience building reliable, scalable systems; experience with data pipelines, integrations, or delivery infrastructure is a plus.
- Demonstrated ability to independently identify and scope ambiguous technical problems, then define and execute the work to solve them.
- Experience owning systems or components used by multiple teams or consumers, with attention to reliability and predictable operation.
- Track record of improving code quality, system health, or engineering practices within a team, often self-initiated.
- Experience contributing to or leading cross-team technical initiatives, including migrations or phased rollouts.
- Solid understanding of data infrastructure fundamentals — pipelines, governed data access, and delivery at scale.
- Strong code review instincts and judgment on rollout safety, monitoring, and operational risk.
- Mentorship experience with peer or junior engineers.
- Fluency in modern software ecosystems such as Kubernetes, event streaming, CI/CD, observability tooling, and AI-assisted development workflows.
- Ability to communicate technical trade-offs clearly, and to build alignment with stakeholders without relying on formal authority.
- Comfortable operating in ambiguous, evolving environments with a focus on measurable outcomes.
Preferred Requirements
- Experience with data delivery, connectors, clean rooms, DSP integrations, or similar partner-facing data infrastructure.
- Familiarity with data governance and compliance-aware system design.
- Experience modernizing legacy systems or migrating to newer architectures.
- Exposure to AdTech, MarTech, or data-monetization ecosystems.
- Track record of improving reliability, latency, or developer velocity on a data- or integration-heavy platform.
- Experience giving upward feedback or informally mentoring across levels, even without formal management experience.
Compensation: At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $190,409 - $224,011. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
Remote
Staff Backend Engineer, Ads Platform
Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
Meet Fetch Engineering
At Fetch, engineering is driven by curiosity, ownership, and a bias toward action. We operate in complex problem spaces where the right answer is not always clear, and success depends on adaptability, critical thinking, and informed decision-making. Our engineers are comfortable navigating ambiguity, understanding tradeoffs, gathering context, and turning uncertainty into progress while maintaining high technical standards.
Engineers at Fetch take pride in building reliable, scalable systems that serve millions of users. You will contribute directly to the codebase, collaborate closely with cross-functional partners, and help shape best practices that elevate the quality of our work. We foster a culture of mentorship and collaboration, where engineers grow by learning from one another and holding a high bar for quality, reliability, and impact.
About the Role:
Fetch is building the next generation of systems that power personalized advertising experiences for millions of users, and we're looking for a Staff Backend Engineer to help design and evolve the backend systems behind them. You will build and scale the high-throughput, low-latency distributed systems that sit on the critical path of Fetch's advertising platform, powering real-time decisions and experiences under demanding requirements for latency, availability, correctness, efficiency, and operational resilience.
At Fetch, Staff means impact well beyond a single team. You set technical standards that multiple teams adopt, architect across multiple services and domains for company-wide programs, and define multi-quarter initiatives that shape the direction of the broader Ads organization and the Platform, Data, and ML teams it depends on. You are the person who resolves the high-ambiguity, team-spanning problems others get stuck on, and you lead through technical influence and mentorship rather than formal authority.
The role requires deep expertise in distributed systems and backend architecture, along with a track record of solving difficult performance and scaling problems in production. You should be comfortable reasoning about systems operating at high request volumes, identifying bottlenecks across the stack, and designing architectures that continue to perform as traffic, data volume, and product complexity grow.
This is a high-impact role at the intersection of distributed systems, real-time decisioning, and monetization, where performance, reliability, and operational excellence are non-negotiable. You will work closely with Ads, Product, Platform, Data, and ML teams to build scalable foundations that let Fetch move quickly while holding a high bar for system quality.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
What you’ll do at Fetch (Role Responsibilities):
- Own architecture across critical Ads services. Design the high-throughput, low-latency services behind ad selection, targeting, pacing, delivery, attribution, and measurement, including the calls on partitioning, caching, consistency, concurrency, and performance across multiple services and domains.
- Design for reliability, resilience, and operational excellence. Build systems that degrade gracefully under partial failures, traffic spikes, and downstream degradation, with the metrics, tracing, SLOs, and alerting that give clear visibility into revenue-generating systems.
- Evolve event-driven and data-intensive architectures. Design reliable data flows across transactional and non-transactional stores, streaming, messaging, caching, and real-time processing, balancing consistency, durability, latency, scalability, and operational complexity.
- Set standards multiple teams adopt. Drive backend, reliability, and performance standards across Ads and adjacent teams, and build reusable services and patterns that cut duplication and accelerate development.
- Drive engineering leverage. Lead significant refactoring, migration, and system-health work, and build shared infrastructure and patterns that improve the group's velocity and reliability.
- Shape org-level technical direction. Define and deliver multi-quarter initiatives that shape Ads-org direction and influence org-level priorities, and carry technical direction for the group when needed.
- Solve high-ambiguity, team-spanning problems. Resolve complex reliability, performance, and scalability problems that span multiple teams, and partner across Ads, Platform, Product, Data, and ML to align investment and surface misalignments early.
- Raise the engineering bar across teams. Mentor senior engineers across boundaries, lead technical design reviews, and establish practices for distributed systems, performance, reliability, and operational readiness that other teams adopt.
In your Toolbox (Minimum Requirements):
- Proven track record designing, building, and operating distributed backend systems at significant production scale, with demanding throughput, latency, availability, and reliability requirements.
- Deep understanding of distributed systems: partitioning, replication, consistency, caching, concurrency, asynchronous processing, failure isolation, and coordination.
- Strong track record diagnosing performance and scaling problems across applications, databases, caches, queues, networks, and infrastructure.
- Strong expertise in API design, service boundaries, event-driven architectures, and data-intensive systems (streaming, messaging, distributed stores, caching).
- Demonstrated ownership of architecture for complex distributed systems, including scalability planning, performance optimization, failure modes, and long-term evolution.
- Experience building highly reliable production systems with comprehensive observability: metrics, tracing, structured logging, alerting, capacity planning, and incident response.
- Experience making architectural decisions involving scalability, reliability, latency, consistency, operational cost, complexity, and developer-productivity tradeoffs.
- Ability to independently translate ambiguous product and business requirements into robust backend designs with clear technical and operational tradeoffs.
- Org-level influence beyond direct ownership: standards adopted by multiple teams, architecture for company-wide programs, and mentoring senior engineers across boundaries.
- Track record of defining and delivering multi-quarter, cross-team initiatives that shaped org direction and resolved high-ambiguity problems.
- Experience leading significant refactoring, migration, or system-health work that improved a team or group's velocity and reliability.
- Fluency in modern backend and infrastructure ecosystems such as Kubernetes, event streaming, distributed data stores, cloud infrastructure, CI/CD, and observability tooling.
Nice to haves/Bonus Points (Preferred Requirements):
- Direct experience building or scaling advertising, ad-serving, auction, marketplace, recommendation, or other real-time decisioning systems.
- Familiarity with advertising concepts such as targeting, pacing, bidding, frequency management, attribution, incrementality, and measurement.
- Experience operating at very high request rates with strict tail-latency requirements.
- Experience designing multi-region or highly available distributed systems and planning for traffic growth, regional failures, and capacity constraints.
- Experience building backend infrastructure that supports real-time ML inference, ranking, recommendation, targeting, or personalization.
- Demonstrated success improving system throughput, latency, reliability, or infrastructure efficiency at significant production scale.
- Strong judgment about distributed systems complexity, including when sophisticated patterns are necessary and when simpler designs scale further and operate more reliably.
- Prior Staff-level experience driving architectural direction across multiple teams, services, or product domains.
Compensation: At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
Remote
Principal Engineer, Ads Platform
Office, Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
Meet Fetch Engineering
At Fetch, engineering is driven by curiosity, ownership, and a bias toward action. We operate in complex problem spaces where the right answer is not always clear, and success depends on adaptability, critical thinking, and informed decision-making. Our engineers are comfortable navigating ambiguity, understanding tradeoffs, gathering context, and turning uncertainty into progress while maintaining high technical standards.
Engineers at Fetch take pride in building reliable, scalable systems that serve millions of users. You will contribute directly to the codebase, collaborate closely with cross-functional partners, and help shape best practices that elevate the quality of our work. We foster a culture of mentorship and collaboration, where engineers grow by learning from one another and holding a high bar for quality, reliability, and impact.
About the Role:
Fetch is building the next generation of systems that power personalized advertising experiences for millions of users, and we're looking for a Principal Backend Engineer to help define the architecture behind them. You will design, scale, and evolve the high-throughput, low-latency distributed systems that sit on the critical path of Fetch's advertising platform. These systems must make decisions and serve experiences in real time while maintaining exceptional standards for availability, correctness, efficiency, and operational resilience.
At Fetch, Principal is the most senior individual-contributor engineering level, and only a small number of engineers operate here. You set technical direction the rest of engineering builds on, act as a technical peer to engineering leadership, and are the person brought in for the cross-organizational problems that have stalled major company initiatives and that no one else has solved. You own the long-term engineering strategy for the Ads platform and drive the fundamental technical shifts, major migrations, and architectural redesigns that unlock gains for the entire engineering organization.
The role requires deep expertise in distributed systems and backend architecture, along with a track record of solving difficult scaling problems in production. You should be comfortable reasoning about systems operating at very high request volumes, identifying bottlenecks across the stack, and designing architectures that continue to perform as traffic, data volume, and product complexity grow.
This is a hands-on, high-impact technical leadership role with influence across multiple engineering collectives. You stay in the code while operating at Principal scope, moving between architecture, implementation, debugging, strategy, and mentorship, and your work shapes how Fetch approaches distributed systems, service architecture, performance, reliability, and engineering excellence at scale.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
What you’ll do at Fetch (Role Responsibilities):
- Own the platform architecture. Define the architecture of the high-throughput, low-latency systems behind ad selection, targeting, pacing, delivery, attribution, and measurement, including the calls on partitioning, caching, consistency, concurrency, and performance as the platform scales.
- Design for reliability, resilience, and operational excellence. Set how systems degrade gracefully under partial failures, traffic spikes, and downstream degradation, and establish the metrics, tracing, SLOs, and alerting that give engineering clear visibility into revenue-generating systems.
- Evolve event-driven and data-intensive architectures. Guide decisions across transactional and non-transactional stores, streaming, messaging, caching, and real-time processing, balancing consistency, durability, latency, scalability, and operational complexity.
- Set organization-level standards. Establish the architectural patterns and quality bar for service design, APIs, observability, reliability, testing, and operational readiness that teams across the org build on.
- Drive fundamental technical shifts. Identify and lead major migrations, architectural redesigns, and platform re-foundations that unlock large scalability and productivity gains for the entire engineering organization, often through difficult incremental change.
- Own long-term engineering strategy. Shape Fetch's technical direction for the Ads platform across multiple organizations, influence priorities and architecture company-wide, steer it against industry trends, and represent Fetch's technical approach in the broader engineering community.
- Solve the problems no one else can. Solve deeply complex, cross-organizational problems that block major company initiatives, operating under extreme ambiguity, and lead cross-company technical alignment across Ads, Platform, Product, Data, and ML.
- Multiply the org and mentor its leaders. Mentor staff and senior engineers, coach engineering managers and technical leaders on direction, and design coaching, feedback, and calibration systems that persist across teams and time.
In your Toolbox (Minimum Requirements):
- Significant experience designing, building, and operating large-scale distributed backend systems in production, with demanding throughput, latency, availability, and reliability requirements.
- Deep understanding of distributed systems: partitioning, replication, consistency models, caching, concurrency, asynchronous processing, failure modes, and coordination.
- Experience diagnosing and solving performance and scaling problems across applications, databases, caches, queues, networks, and infrastructure.
- Strong expertise with service-oriented or microservice architectures, APIs, event-driven systems, and high-volume data processing.
- Demonstrated experience making architectural tradeoffs across relational and non-relational databases, streaming platforms, caching technologies, and other distributed storage.
- Strong operational experience with production systems: observability, SLOs, incident response, capacity planning, load testing, and reliability engineering.
- Track record of driving fundamental technical shifts, such as major migrations or architectural redesigns, that improved scalability, velocity, or reliability for an entire engineering organization.
- Track record of solving deeply complex, cross-organizational problems that blocked major initiatives and that others had been unable to solve.
- Demonstrated influence on long-term engineering strategy and architecture at the organization or company level, spanning multiple teams or organizations, including translating technical tradeoffs into business outcomes.
- Experience mentoring principal and staff engineers and coaching engineering managers and technical leaders.
- Ability to remain hands-on while operating at Principal scope, moving between architecture, implementation, debugging, strategy, and mentorship.
- Fluency in modern backend and infrastructure ecosystems such as Kubernetes, event streaming, distributed data stores, cloud infrastructure, CI/CD, and observability tooling.
Nice to haves/Bonus Points (Preferred Requirements)
- Experience building or scaling advertising, ad-serving, auction, marketplace, recommendation, or other real-time decisioning systems.
- Familiarity with advertising concepts such as targeting, pacing, bidding, frequency management, attribution, incrementality, measurement, and revenue integrity.
- Experience operating at very high request rates with strict tail-latency requirements, including large-scale event streaming and real-time processing.
- Experience designing multi-region or globally distributed systems with high availability.
- Demonstrated success materially reducing infrastructure cost while increasing throughput, reliability, or performance.
- Experience building platforms that support real-time ML inference, ranking, recommendation, or personalization.
- Strong judgment on where architectural complexity is justified and where a simpler system scales further and operates more reliably.
- Influence beyond a single company, such as contributions to open source, standards bodies, or the broader technical community.
Compensation: At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
Office, Remote
Sr. IT Engineer, IAM & Platform Management
Madison | In office
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
Position Summary
This role owns identity and access management (Okta and adjacent identity tooling) and Atlassian/Jira/Confluence platform administration as dedicated, full-time disciplines. It exists to create a specialist role who can get ahead of configurations, designing for scale, and closing any identity gaps (entitlement configurations, contractor and non-employee access, and access-automation).
Role Purpose
- Own identity and access management as a full-time discipline: SSO, entitlement governance, and access automation.
- Own Atlassian/Jira/Confluence as dedicated platform administration, including the ITDESK project that every team at Fetch depends on.
- Identify, propose and implement improvements.
- Get ahead of platform and identity risk through architecture and automation, rather than reacting to incidents after they occur.
- Provide senior technical depth that the current generalist model cannot sustain.
Key Responsibilities
1. Identity & Access Management (Okta)
- Own configuration and administration of Okta SSO, MFA policy, and lifecycle workflows (onboarding, offboarding, role changes).
- Own entitlement governance: design and run periodic access reviews, identify and remediate stale or excess access, and close gaps that allowed past entitlement misconfigurations.
- Own contractor and non-employee access governance, including time-bound access, approval workflows, and offboarding enforcement.
- Integrate and manage third-party application SSO connections; troubleshoot identity-related issues escalated from the team.
- Maintain security compliance for identity systems in partnership with Information Security.
2. Access Automation & Risk Reduction
- Build and maintain automated workflows for provisioning, deprovisioning, and access review (e.g., via Okta workflows, or adjacent automation tooling) to reduce manual access administration.
- Investigate and close automation gaps.
- Partner with Information Security on broader architectural patterns and help remediate patterns in IT-administered systems.
3. Atlassian Suite Platform Administration
- Own Jira project configuration, workflows, permission schemes, and automation rules.
- Administer Confluence spaces, permissions, and documentation standards.
- Support Bitbucket configuration and access where applicable.
- Design for scale and plan platform architecture proactively rather than administering reactively.
4. Platform & Identity Architecture
- Evaluate and recommend new tooling, integrations, or automation that improve identity governance or platform scalability.
- Maintain technical documentation for identity and platform systems sufficient for audit, onboarding, and incident response.
5. Cross-Functional Partnership
- Partner with Information Security on identity-related risk, audit evidence, and remediation of access-related findings.
- Partner with the Manager of IT Operations on prioritization, escalation, and coordination with the rest of the IT Operations team.
- Serve as the technical point of contact for identity and Atlassian platform questions across the company.
6. Documentation & Continuous Improvement
- Maintain clear, current documentation for identity workflows, access policies, and platform configuration.
- Identify recurring manual work in identity or platform administration and drive it toward automation or self-service.
- Contribute to access request, approval, and audit workflow improvements.
Decision Rights
Within established security and platform standards, this role is authorized to:
- Configure and modify Okta and Atlassian platform settings within approved change-management practices.
- Design and implement access automation workflows.
- Recommend and prioritize platform architecture changes.
- Flag and pause changes that present apparent identity or platform risk pending review.
Required Qualifications
- Ability to work onsite as needed to provide hands-on IT support to Fetch team members in our Madison, Chicago, Boston, or New York offices.
- 5+ years in IT engineering or systems administration with a concentration in identity and access management and/or SaaS platform administration.
- Direct hands-on experience administering Okta in a production environment, including SSO, MFA, and lifecycle automation.
- Direct experience administering Atlassian tools (Jira, Confluence) at an organizational scale, including workflow and permission design.
- Working knowledge of SAML/SSO concepts and access governance practices.
- Familiarity with scripting, automation tooling, and API/webhook-based integrations.
- Strong documentation habits and ability to work independently on platform architecture decisions.
Preferred Qualifications
- Experience remediating identity-related security incidents or entitlement misconfigurations.
- Experience with JumpCloud, Google Workspace admin, or AWS IAM.
- Experience designing access review or automated deprovisioning programs.
- B.S. in Computer Science, Information Systems, or equivalent experience.
- Relevant certifications (Okta Certified Administrator, Atlassian certifications, or equivalent).
Core Competencies
- Deep technical ownership of high-blast-radius systems
- Proactive risk identification and architecture-first thinking
- Automation-first problem solving
- Independent judgment and prioritization
- Cross-functional partnership with Security and IT leadership
- Documentation discipline
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
Madison | In office
Manager of IT Operations
Madison | In office
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
Position Summary
The Manager of IT Operations owns day-to-day operations management, SLA performance, and people leadership for the IT Operations team. Today, a small group of generalists (service desk, endpoint, identity, and platform work all bundled into the same people) reports up to a Senior Director who is also responsible for security, AI governance, and executive stakeholder management. This role closes that gap so the team gets focused coaching, prioritization, and operating rhythm, and so the Senior Director can stay focused on governance and cross-functional strategy instead of tactical operations escalations.
This role inherits full people-management responsibility for the existing IT Operations engineers (the current IT Operations engineers, including offshore contractors).
Role Purpose
- Provide dedicated, full-time people management and operational leadership to team.
- Own service desk SLA performance and the health of the operational backlog.
- Give the IT Operations Lead a manager to escalate to.
- Reduce interrupt-driven context-switching by owning prioritization and triage decisions at the team level.
Key Responsibilities
1. People Management & Team Leadership
- Conduct regular one-on-ones, set individual performance expectations, and deliver formal feedback, including performance improvement plans and disciplinary action when warranted.
- Build a team operating rhythm: stand-ups, backlog reviews, incident reviews, and coverage planning.
- Support the IT Operations Lead's technical and operational coordination work while retaining final accountability for personnel outcomes.
2. Service Desk & SLA Ownership
- Own service-level performance for the ITDESK queue: time to first response, time to resolution, backlog age, and satisfaction.
- Identify patterns behind missed targets and drive process, tooling, staffing, or documentation changes to correct them.
- Ensure clean handoffs between frontline support, IT engineers, Security, People Experience, and other cross-functional partners.
3. Operational Backlog & Delivery Management
- Own the IT Operations backlog: prioritization, sequencing, and tradeoffs when demand exceeds capacity.
- Track delivery of operational projects (SaaS rollouts/retirements, office technology changes, workflow automation) to completion.
- Communicate delivery risk, resourcing constraints, and priority conflicts to the Senior Director before they become escalations.
4. Endpoint, Identity, and SaaS Operations Oversight
- Provide management oversight of endpoint/hardware lifecycle, identity and access provisioning/deprovisioning, and SaaS administration performed by the team.
- Partner closely with the Sr. IT Engineer (IAM & Platform) on identity governance, entitlement reviews, and platform administration priorities.
- Ensure onboarding/offboarding SLAs are met and exceptions are tracked and resolved.
5. Incident Coordination & Escalation
- Serve as the management escalation point for operational incidents that exceed the IT Operations Lead's authority or require cross-functional or vendor coordination.
- Ensure recurring incidents receive root-cause analysis and are tracked to remediation.
- Escalate security-relevant findings to the Director of Information Security promptly.
6. Vendor & SaaS Management
- Own vendor relationship management for IT Operations-administered platforms (Okta, Google Workspace, Slack, Zoom, endpoint management tools, etc.).
- Support contract renewal preparation with usage, cost, and risk data.
- Drive license rightsizing and cost-control initiatives.
7. Team Structure & Growth Planning
- Partner with the Senior Director on sequencing and justifying future IT Operations hires (Service Desk Lead, Tools & Automation Engineer, additional platform engineers) as the team's target structure is built out.
8. Reporting & Stakeholder Communication
- Provide the Senior Director with regular visibility into service health, backlog risk, team capacity, and delivery commitments.
- Prepare or contribute to recurring operational reporting (SLA performance, ticket trends, project status).
- Represent IT Operations in cross-functional working sessions as delegated.
Decision Rights
Within approved budget, policy, and priorities, the Manager of IT Operations is authorized to:
- Hire, manage, coach, and (where necessary) exit IT Operations team members.
- Set team priorities, backlog sequencing, and coverage plans.
- Approve routine operational changes and vendor support escalations.
- Reassign work across the team in response to incidents, attrition, or shifting priorities.
- Represent IT Operations in meetings and decisions delegated by the Senior Director.
Required Qualifications
- Ability to work onsite as needed to provide hands-on IT support to Fetch team members in our Madison, Chicago, Boston, or New York offices.
- 5+ years in IT operations, service delivery, or systems administration, with meaningful experience managing people.
- Experience owning service desk or IT support operations, including SLA management.
- Experience managing operational backlogs, incidents, and cross-functional escalations.
- Strong coaching and performance-management skills; comfortable delivering direct, candid feedback.
- Familiarity with identity/SaaS platforms (Okta, Google Workspace, Atlassian, Slack) sufficient to manage the people who administer them, without needing to be the deepest technical expert.
- Excellent written and verbal communication across technical and non-technical audiences.
- Both Mac / Windows experience
Preferred Qualifications
- Prior experience building or scaling an IT operations team from an unstructured, generalist model into a specialized one.
- ITIL-aligned incident/request/change management experience.
- Experience with endpoint management, office technology, or hardware lifecycle programs.
- Experience partnering with Security on identity and access governance.
Core Competencies
- People leadership and coaching
- Operational ownership and SLA management
- Prioritization under competing demands
- Structured problem solving
- Vendor and cost management
- Cross-functional collaboration
- Clear, candid communication
- Change and growth management
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is [$124,535 - $146,512]. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
Madison | In office
Staff Backend Engineer, CI/CD
Office, Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
Meet Fetch Platform Engineering
Platform engineering at Fetch is grounded in service to developers, strong ownership, and purposeful innovation. Rather than building end-user features, platform engineers focus on the foundations that other teams rely on, spanning core systems, architecture, automation, and developer workflows.
This work lives in complex problem spaces where the right answer is rarely obvious. Our engineers navigate ambiguity with data and sound judgment, understand tradeoffs, and partner closely across product and engineering to solve problems that scale. We maintain a high technical bar and value practicality, curiosity, and continuous improvement.
This is an environment for builders who enjoy shaping durable platforms, improving developer experience at scale, and enabling teams across Fetch to ship with confidence.
About the Role:
We are hiring a Staff Software Engineer focused on CI/CD Engineering to help evolve the systems, infrastructure, and developer workflows that power software delivery across Fetch.
You will improve the tools and pipelines that power our releases. This includes surfacing meaningful feedback for developers, optimizing CI performance, improving testing and quality gates, and building automation that makes shipping code faster and safer.
This is a generalist platform engineering role with a strong DevOps and infrastructure orientation. You will work across backend, mobile, frontend, platform, infrastructure, and developer tooling rather than specializing in a single application stack.
At the Staff level, your impact will extend beyond implementing individual pipelines or tools. You will identify systemic bottlenecks across the software development lifecycle, establish technical direction, influence engineering standards, and lead multi-quarter initiatives that improve how hundreds of engineers build, test, and deploy software.
You will partner closely with engineering teams to understand friction in their workflows and build scalable solutions that improve developer velocity while maintaining a high bar for reliability and quality.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
What you’ll do at Fetch (Role Responsibilities):
- Set technical direction for CI/CD systems and software delivery infrastructure across Fetch.
- Own the CI/CD roadmap over multiple quarters, aligning investment with org priorities, cost tradeoffs, and engineering strategy, and making the case for where to invest and where not to.
- Design, build, and evolve scalable CI pipelines, deployment systems, and developer automation.
- Improve feedback loops by making build failures, test results, quality signals, and deployment health easier for developers to understand and act on.
- Identify and eliminate bottlenecks across build, test, merge, deployment, and release workflows.
- Improve CI performance through caching, parallelization, workload optimization, infrastructure improvements, and thoughtful test execution strategies.
- Design quality gates and automated safeguards that allow teams to move quickly without compromising reliability.
- Build tools and platform capabilities that standardize common software delivery patterns while allowing teams to move independently.
- Partner with infrastructure, SRE, security, backend, frontend, and mobile engineers to improve the reliability and scalability of our software delivery systems.
- Establish metrics and observability for CI/CD systems, including developer feedback time, pipeline reliability, infrastructure utilization, and deployment performance.
- Evaluate build-vs-buy decisions and introduce new technologies when they provide meaningful improvements over existing solutions.
- Lead complex, cross-team technical initiatives from problem definition through adoption.
- Drive adoption of new tools and workflows through documentation, technical guidance, training, and hands-on collaboration.
- Mentor senior and staff-level engineers, and establish feedback loops, review standards, or coaching practices that raise the technical bar for platform, infrastructure, and developer productivity engineering across teams.
- Explore how AI and agentic development workflows can improve build, test, review, deployment, and operational processes.
In your Toolbox (Minimum Requirements):
- 8+ years of software engineering experience, including significant experience building or operating CI/CD, developer infrastructure, platform engineering, DevOps, or related systems.
- Demonstrated Staff-level technical leadership, including leading ambiguous initiatives that span multiple engineering teams.
- A track record of growing other engineers through mentorship, technical guidance, or the standards and practices you have put in place.
- Strong software engineering fundamentals and the ability to work across application and infrastructure boundaries.
- Experience designing and operating modern CI/CD systems at meaningful scale.
- Strong understanding of build systems, testing infrastructure, deployment strategies, artifact management, and release automation.
- Experience with cloud infrastructure and modern DevOps practices.
- Experience with infrastructure-as-code and automated infrastructure provisioning.
- Strong understanding of containers and orchestration technologies such as Docker and Kubernetes.
- Experience diagnosing performance, scalability, and reliability problems across distributed build or deployment systems.
- Strong understanding of software delivery tradeoffs including speed, cost, reliability, developer experience, and operational complexity.
- Ability to write production-quality software and automation rather than relying exclusively on configuration or third-party tooling.
- Strong communication skills with experience influencing technical direction across teams without direct authority.
- High degree of ownership and agency. Comfortable navigating ambiguity, defining a path forward, and driving toward pragmatic and maintainable solutions.
- A developer-focused mindset with a strong interest in understanding how engineers interact with the systems you build.
- An AI-forward mentality and willingness to explore emerging tools that can meaningfully improve engineering effectiveness.
Nice to haves/Bonus Points (Preferred Requirements):
- Experience building internal developer platforms or developer productivity tooling at medium-to-large engineering organizations.
- Experience with CI platforms such as GitHub Actions, Bitrise or similar systems.
- Experience with Kubernetes-based build or CI infrastructure.
- Experience with infrastructure-as-code tools such as Terraform.
- Experience with AWS or another major cloud provider.
- Experience with observability systems and establishing SLOs for developer-facing infrastructure.
- Experience designing progressive delivery systems, canary deployments, feature rollouts, or automated rollback mechanisms.
- Experience improving large monorepo or multi-repository build systems.
- Experience working across backend, frontend, mobile, and infrastructure environments.
- Experience developing internal platforms or paved roads that abstract infrastructure complexity for application engineers.
- Experience applying AI or autonomous agents to software development, testing, CI/CD, or operational workflows.
- Open-source contributions or involvement in developer tooling, infrastructure, or DevOps communities.
Compensation: At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
Office, Remote
Director of Information Security
Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
Position Summary
The Director of Information Security owns Fetch's security function end to end: vulnerability management and AppSec, incident response and forensics, security architecture, GRC/compliance, third-party risk, and security awareness. This role is the senior full-time security leader for the company, taking day-to-day ownership of the security program.
The Director of Information Security is the dedicated, always-on owner of the security posture; someone who can run point on a critical incident, drive a vulnerability program to completion, and build the compliance backbone the company needs as it scales.
Role Purpose
- Own the security function's day-to-day execution.
- Reduce the company's exposure to high-blast-radius security risk, AI agent architecture, and application security.
- Build a mature, auditable, and scalable security program (policy, controls, evidence, reporting) ahead of compliance and customer-trust demands.
- Lead and grow a Security team, providing the people management the function has lacked.
- Serve as the primary technical authority and incident commander for security events.
- Represent Information Security credibly to executives, auditors, customers, and partners.
Key Responsibilities
1. Security Engineering & Vulnerability Management
- Own the AppSec and vulnerability management program (Snyk and adjacent tooling), including pack ownership, CI/CD security gating, and repository risk classification processes.
- Drive vulnerability remediation SLAs and hold engineering accountable to them.
- Continuously mature the program from reactive scanning toward proactive, gated prevention.
2. Incident Response & Forensics
- Act as an incident commander for security incidents, including coordinating cross-functional response, containment, and communication.
- Own the bug bounty and continuous penetration testing disclosure program: triage, validation, remediation tracking, and researcher communication.
- Facilitate post-incident reviews and root-cause analysis, with particular attention to recurring architectural risk patterns.
- Ensure remediation of systemic issues, not just point fixes and elevate platform-level fixes when the same root cause recurs across incidents.
3. Security Architecture & Emerging Risk
- Own security architecture review for new systems, platforms, and AI agent deployments, including AI agent identity and access patterns (eg, cross-app access, delegated identity).
- Maintain security standards for cloud infrastructure, endpoint protection, and network/edge security.
- Partner with IT Operations on identity-related risk (entitlement sprawl, contractor and non-employee access, and access governance) providing the security requirements and risk lens that IT Operations executes against.
4. GRC, Policy & Compliance
- Own the security policy library, risk register, and control framework; keep them current and audit-ready.
- Lead internal and external audits and assessments, coordinating evidence collection across IT, Engineering, and Legal.
- Report program maturity, open risk, and remediation progress to executive leadership on a regular cadence.
- Oversee processes to update and maintain the Enterprise Security Risk Register.
5. AI Governance & Emerging Technology Risk
- Partner with the Chief AI Officer on the security dimensions of AI governance, including enforcement of AI acceptable-use policy and identification of security risk in new AI tooling and agent deployments.
- Provide the security review and risk sign-off for new AI platforms, agents, and integrations prior to broad rollout.
6. Third-Party & Vendor Risk
- Own vendor and third-party security risk assessment for new tools, integrations, and contractors.
- Maintain a defensible, repeatable process for evaluating vendor security posture before onboarding.
7. Security Awareness & Culture
- Own company-wide security awareness programming, phishing simulation, and targeted training following incidents or audit findings.
- Build blameless, clear communications that raise the organization's security literacy without creating fear or confusion.
8. Team Leadership & People Management
- Hire, coach, and develop the Security Engineering team.
- Set team priorities, run performance management, and build a growth path for security engineers.
- Establish team operating rhythm: on-call/incident rotation, backlog grooming, and technical review standards.
9. Executive & Cross-Functional Communication
- Own the security content in recurring executive reporting.
- Represent Information Security in cross-functional forums (Legal, AI governance, IT Operations, Engineering leadership).
- Escalate material risk, resourcing gaps, or unresolved cross-functional blockers promptly and clearly.
Required Qualifications
- 7+ years in information security, including meaningful experience in application security, incident response, and security architecture.
- Demonstrated experience running vulnerability management programs at scale (eg, Snyk or comparable tooling).
- Direct incident command experience, including coordinating cross-functional response to significant security events.
- People management experience, ideally building or scaling a security engineering team.
- Working knowledge of cloud security, identity and access management concepts, and modern AI/agent architecture risk.
- Strong written and verbal communication skills, including comfort presenting to executive audiences.
Preferred Qualifications
- Experience with bug bounty/responsible disclosure program management.
- Experience building or maturing a GRC program, including audit and compliance framework experience (SOC 2, ISO 27001).
- Familiarity with AI agent security risk, including MCP-style tool/agent architectures and identity delegation patterns.
- Experience partnering with AI governance or data governance functions.
- Relevant certifications (CISSP, CISM, or equivalent).
Core Competencies
- Incident command and crisis leadership
- Security architecture and risk assessment
- Program and process maturity building
- People leadership and coaching
- Executive communication
- Cross-functional influence without direct authority over partner teams
- Judgment under ambiguity and time pressure
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
Remote
Senior Data Scientist II
Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
Fetch is at a major inflection point in leveraging data to drive business growth and innovation. With over $100B in item-level purchase data from millions of monthly active users, we are uniquely positioned to turn raw consumer insights into actionable intelligence that powers every aspect of our product, operations, and monetization strategies.
We are seeking a Senior Data Scientist to play a key role in developing and scaling Fetch’s data science capabilities. This role transcends traditional analytics as you will architect and operationalize production-ready models and frameworks that directly influence Fetch’s product strategy, personalization systems, and business outcomes. As a Senior Data Scientist, you will partner cross-functionally with Product, Engineering, Marketing, and Data Product teams to transform complex datasets into measurable business impact through experimentation, predictive modeling, and data-driven decision-making.
Within your first year, you will lead multiple high-impact initiatives such as designing predictive models for engagement and churn, optimizing personalization systems through experimentation and machine learning, and developing scalable frameworks that quantify the business impact of new product launches and feature iterations.
What you’ll do at Fetch:
Advanced Analytics & Modeling
- Design, build, and deploy predictive and causal models that power personalization, retention, and monetization strategies.
- Apply advanced statistical methods, including Bayesian inference, causal impact analysis, and hierarchical modeling, to guide decision-making.
- Develop and operationalize experimentation and measurement frameworks that ensure accurate attribution and reproducibility across Fetch’s products.
Business Impact & Experimentation
- Quantify the impact of key business and product initiatives, translating complex model outputs into actionable insights.
- Design and analyze experiments that test hypotheses about user behavior, product features, and marketing initiatives.
- Establish metrics and analytical frameworks that measure Fetch’s progress toward strategic growth and retention goals.
Collaboration & Influence
- Partner closely with Product, Engineering, and Data Product teams to transform insights into scalable data products and intelligent systems.
- Communicate complex analyses through clear narratives and visualizations that drive executive understanding and action.
- Mentor and collaborate with peers to strengthen Fetch’s scientific rigor, data culture, and analytical storytelling capabilities.
Technical Excellence
- Leverage tools and technologies such as Python, SQL, Snowflake, dbt, Airflow, Spark, and AWS to build and scale robust data science solutions.
- Champion best practices in experimentation, model validation, reproducibility, and governance.
- Advance Fetch’s use of AI/ML tools for automation, documentation, and anomaly detection, emphasizing validation and responsible use.
Minimum Requirements:
- 8+ years of experience in data science, machine learning, or applied analytics with proven impact in product-driven environments.
- Deep expertise in statistical modeling, experimental design, and causal inference.
- Strong proficiency in SQL and at least one programming language (Python preferred).
- Experience working with large-scale data systems such as Snowflake, dbt, Airflow, or Spark.
- Proven ability to communicate complex technical insights to non-technical stakeholders and drive strategic decision-making.
- Bachelor’s degree in Statistics, Mathematics, Computer Science, Engineering, or a related quantitative field.
Preferred Requirements:
- Advanced degree (Master’s or Ph.D.) in a quantitative discipline.
- Experience deploying ML models into production and managing model lifecycle and performance.
- Background in consumer technology, ad tech, or personalization systems.
- Experience building frameworks that improve experimentation velocity and decision quality.
- Familiarity with privacy-preserving data modeling and compliance standards such as GDPR or CCPA.
- Mentorship experience or demonstrated leadership in scientific or analytical development.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
Remote
Senior Backend Engineer II, Data & Agentic Context Platforms
Office, Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
Meet Fetch Engineering
At Fetch, engineering is driven by curiosity, ownership, and a bias toward action. We operate in complex problem spaces where the right answer is not always clear, and success depends on adaptability, critical thinking, and informed decision-making. Our engineers are comfortable navigating ambiguity, understanding tradeoffs, gathering context, and turning uncertainty into progress while maintaining high technical standards.
Engineers at Fetch take pride in building reliable, scalable systems that serve millions of users. You will contribute directly to the codebase, collaborate closely with cross-functional partners, and help shape best practices that elevate the quality of our work. We foster a culture of mentorship and collaboration, where engineers grow by learning from one another and holding a high bar for quality, reliability, and impact.
About the Role:
Fetch is looking for a Senior Backend Engineer II to build the data and context foundation for our agentic platform. You’ll design and operate the backend services, APIs, data pipelines, and storage systems that make trusted organizational and user context available to agents and product experiences with the appropriate latency, quality, security, and cost.
Working closely with agent, machine learning, data, security, and product teams, you’ll own systems from ingestion and modeling through retrieval and serving. You’ll create reusable platform capabilities that account for context semantics, provenance, freshness, permissions, evaluation, and dependable retrieval.
Role Responsibilities:
- Design, build, and operate scalable backend services and APIs that ingest, transform, retrieve, and serve context to agents and product applications.
- Own batch and real-time data flows, including event ingestion, transformation, indexing, storage, and low-latency serving.
- Develop reusable capabilities for agent context, including connectors, context assembly, memory and state interfaces, metadata and provenance, authorization-aware retrieval, and evaluation signals.
- Define data models, schemas, and contracts, and implement validation, lineage, freshness checks, and observability as upstream systems evolve.
- Select storage and retrieval patterns across operational databases, data warehouses and lakes, search systems, caches, and graph or vector technologies based on access patterns.
- Establish SLIs and SLOs, monitor latency and correctness, plan capacity, manage costs, and design graceful failure and recovery paths.
- Translate ambiguous context needs into durable platform abstractions and lead technical designs through implementation, rollout, measurement, and adoption.
- Improve engineering velocity through well-designed SDKs, tools, documentation, deployment patterns, and paved paths.
- Mentor engineers and raise the bar for backend architecture, data quality, operational excellence, and the responsible use of context.
Minimum Requirements:
- 8+ years of professional software engineering experience, including ownership of production backend or distributed systems at meaningful scale.
- Strong programming skills in at least one modern language, such as Go, Python, Java, or Rust, along with proficiency in SQL and data modeling.
- Experience designing and operating APIs, asynchronous workflows, and data-intensive systems with demanding reliability, scalability, latency, and data-quality requirements.
- Experience with modern data infrastructure, including streaming or messaging systems, batch processing, operational databases, and cloud-based data platforms.
- Sound technical judgment regarding data consistency, schema evolution, privacy and access control, failure handling, performance, and cost.
- Experience with AWS, Infrastructure as Code tools such as Terraform or CloudFormation, CI/CD, and modern software delivery practices.
- Ability to lead ambiguous technical problems from architecture through adoption, delivering incrementally and improving systems based on evidence.
- Strong communication and collaboration skills, including the ability to present technical designs, constructively challenge decisions, align cross-functional partners, and mentor other engineers.
- A bachelor’s or advanced degree in Computer Science, Engineering, Data Science, Mathematics, or a related field—or equivalent practical experience.
Preferred Requirements:
- Experience building production agentic or LLM-powered platforms, including context assembly, memory, retrieval, or evaluation systems.
- Experience with vector databases, graph technologies, search platforms, or hybrid retrieval approaches.
- Experience developing internal platforms, SDKs, or paved paths adopted by multiple engineering teams.
- Familiarity with authorization-aware retrieval and the governance of sensitive data, including provenance, lineage, freshness, and privacy.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Compensation: At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $190,409 - $224,011. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
Office, Remote
Product
Senior Product Designer, Rewards
Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
The Fetch Product Design team is responsible for the entirety of design within the Fetch app from user experience design to creative direction and production. Our goal is to deliver a fun experience that our shoppers (and partners) love and can’t live without.
Fetch is looking for an experienced Senior Product Designer to join our team. You will be working within a focused, balanced team; it is your responsibility to lead efforts which measurably improve people’s lives. We work in a startup atmosphere where individuals take ownership and have significant impact on the final product.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Product designers at Fetch must be…
- Risk-takers. You’ve got ample room to fail and no time to play it safe.
- Endlessly curious. You never hesitate to ask “why” and tirelessly seek out innovative solutions.
- Expert collaborators. You are equally comfortable working side-by-side with executive stakeholders, teammates, and non-technical colleagues as you are with your fellow designers.
- UI craftspeople. A background in visual design is not required but a well-practiced eye for detail & aesthetics absolutely is. Your shipped mobile app work needs to knock our socks off.
- Radically scrappy. You thrive in ambiguity and won’t hesitate to get exactly what you need to keep moving ahead. You can get stuff done!
- Team-players. Our secret sauce is our team dynamic; we don’t have time for egos.
By month 3 you will be…
- Intimately familiar with the Fetch app; using it in your daily life.
- Integrated within your team
- Understanding your team’s focus, goals, and KPIs
- Developing strong working relationships with the Product and Engineering leads within your team
- Leading design critiques of your work with cross-functional stakeholders and peers
By month 6 you will be…
- Influencing & making decisions within your team
- Developing strong working relationships outside of your team with key stakeholders and other cross-functional teams
- Exploring the unknowns what opportunities are untouched?
- Well on your way to launching your first feature(s) into production
By year 1 you will be…
- Influencing decisions outside of your team for the larger organizations
- Thriving in ambiguity within your team and the larger organization
- Launching multiple features into production with iterations on the work in motion
We’re looking for people who have:
- 3+ years of relevant experience, native mobile app design experience or enterprise web application experience required
- Experience building growth- and retention-focused products (ideally reward-centric products)
- Experience with Figma, Miro, and Protopie
- Experience with animation (ideally Rive)
- A tendency to self-direct and lean on their own prioritization methods to get their work done in a fast-paced startup environment
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $149,592-175,990. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
Remote
Principal Product Manager, Growth
Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
Fetch’s vision is to become a daily reward platform for 1 in 10 Americans, and is seeking a self-driven Principal Product Manager – Growth to lead high-impact initiatives to help achieve our growth goals.
The person in this role will drive user engagement and retention, starting with the Day 1 experience in the App. While acquisition and early activation are pivotal for setting the stage for habit formation and long-term retention, this role requires an understanding of multiple phases of growth to build a holistic narrative for the user journey.
You’ll shape product strategy and execution while leveraging your instincts for consumer behavior, your knowledge of repeat usage mechanics and engagement systems, and your passion for harnessing AI to create smarter, more personalized experiences.
We are looking for someone with an innovative product mindset who can balance big creative thinking with near-term decision making grounded in growth goals, behavioral data and insights, and the transformative potential of AI. You will be an Experimentation thought leader at Fetch, a core principle that drives learning, iteration and development of features from launch through measurement.
You’ll collaborate closely with Product, Engineering, Design, Data Science, Analytics, Marketing, Consumer Insights, User Research, and business stakeholders to define priorities, uncover insights, and deliver measurable business outcomes. You’ll obsess over growing our north star metric—Monthly Active Users—while also improving DAU/MAU ratio and D30 retention, with the ultimate goal of increasing user lifetime value.
At Fetch, we believe that earning rewards should be fun, playful, and add value to our users’ lives every day. We’re seeking a leader who shares this mindset—someone who can create delightful, engaging, and AI-powered experiences that help users live rewarded and make every interaction feel exciting, meaningful, and fun.
This is a full-time role, open to candidates in our US offices or remote within the United States.
Role Responsibilities:
- Set the vision, strategy, and roadmap for growth and retention initiatives, defining clear priorities, success metrics, and OKRs that align with company goals.
- Leverage AI and machine learning to personalize user journeys, optimize engagement, and unlock new growth opportunities.
- Lead complex, cross-functional initiatives across Product, Engineering, Design, Data, Marketing, Research, and business teams, creating alignment through clear communication of strategy, progress, and results.
- Serve as a go-to product leader for user growth metrics, insights, and opportunities, using qualitative and quantitative data, experimentation, and product intuition to identify and prioritize high-impact growth opportunities.
- Design and launch experiences that drive activation, engagement, habit formation, and retention, while influencing product innovation beyond your immediate area.
- Maintain a deep understanding of the Fetch app, user behavior, partner dynamics, competitive landscape, and growth trends.
- Take ownership of outcomes, proactively resolve issues, and operate with a high degree of accountability in a fast-paced environment.
Minimum Requirements:
- 8+ years of product management experience, including significant experience leading consumer growth initiatives across acquisition, onboarding, activation, engagement, or retention.
- Experience working with AI-driven products, personalization, or data science teams is a strong plus.
- Proven track record of designing, launching, measuring, and scaling consumer product experiences that drive meaningful business outcomes.
- Deep experience with growth loops, habit formation, lifecycle frameworks, funnel optimization, experimentation, and retention models.
- Strong analytical fluency, with the ability to interpret user behavior, define metrics, evaluate tradeoffs, and make data-informed decisions.
- Demonstrated success leading complex cross-functional initiatives and aligning diverse teams around a clear strategy.
- Excellent communication, stakeholder management, and influencing skills, including experience working with senior leaders.
- Strong product judgment, with the ability to balance user needs, business goals, technical constraints, and speed of execution.
- Comfort operating in ambiguity, shaping direction, and creating structure where none exists.
- Demonstrated ability to lead through influence, raise the bar for product quality, and mentor or guide other product managers.
- A strong bias for action, ownership mindset, and willingness to dive into the details to deliver exceptional user experiences.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
Remote
Senior Product Manager, Ad Serving
Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
We're looking for a Senior Product Manager, Ad Serving to help build the core infrastructure that powers how ads are delivered across Fetch. This role sits within the Ad Delivery collective and is focused on the ad serving stack that routes, selects, and delivers ads in real time.
This is a hands-on, technically deep role. You'll work directly with engineering to define a unified ad server architecture, delivery controls including frequency capping and pacing, and standardize our mobile events and logging. The infrastructure you build here is the foundation for Fetch's shift to an outcome-based ads platform, where we optimize toward advertiser outcomes.
You'll be joining at a foundational moment with real opportunity to shape how this works from the ground up.
What you'll do
- Own the roadmap for Fetch's ad serving infrastructure, covering decisioning, pacing, frequency capping, and real-time delivery pipelines.
- Lead the migration of all ad objects to a single, unified ad server, consolidating fragmented serving pipelines so every object type can be served and evaluated against the same criteria.
- Own integrations with third-party verification partners, ensuring Fetch meets industry standards for ad delivery and measurement.
- Drive standardization with the mobile team for event logging across different ad types that support reliable delivery, reporting, and experimentation.
- Design and run experiments to measure the impact of serving changes on fill rate, delivery quality, and advertiser outcomes.
- Partner with the ML and personalization team to ensure the ad server is providing the right signals, inputs, and controls to support ranking and relevance decisions across surfaces.
- Work closely with Engineering, ML, Analytics, and Sales to define requirements, make trade-offs, and ship improvements to the serving stack.
What You Bring
- 4-5 years of product management experience, with 3+ years focused on advertising technology.
- Solid understanding of ad serving fundamentals including request/response flows, eligibility and targeting enforcement, pacing, frequency capping, and real-time delivery, as well as how those mechanics interact with supply and demand to affect advertiser outcomes and user experience.
- Comfortable in deeply technical conversations with engineering about system design, data pipelines, and architecture trade-offs.
- Strong analytical instincts, you define the right metrics, run experiments well, and make decisions from data.
- Bias for execution: able to drive work forward across multiple workstreams without a lot of hand-holding.
- Comfort with ambiguity, a lot of this is greenfield and you should be energized by building from scratch rather than inheriting a finished system.
This is a full-time role, open to candidates in our US offices or remote within the United States.
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is [$150,427 - $176,973]. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
Remote
Staff Product Manager - Referral, Growth
Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
Fetch's vision is to become a daily rewards platform for 1 in 10 Americans, and we're seeking a self-driven Staff Product Manager – Referral Growth to lead the vision, strategy, and roadmap for building Fetch's referral growth engine—creating delightful, scalable referral experiences that generate durable network effects and accelerate progress toward our North Star metric of Monthly Active Users (MAU). You'll reimagine referrals as more than a one-time acquisition channel by building loops directly into the user experience, creating products that make sharing Fetch rewarding, habitual, and embedded throughout the customer journey.
This role will own the end-to-end referral lifecycle—from invitation and conversion through onboarding, activation, re-engagement, and long-term advocacy. You'll build the systems, incentives, experimentation framework, and product capabilities that power Fetch's referral growth engine, while surfacing features that turn satisfied users into advocates, advocates into ambassadors, and ambassadors into a self-sustaining community that fuels Fetch's long-term growth. Working across Product, Engineering, Design, Data Science, Marketing, Consumer Insights, User Research, and Lifecycle Marketing, you'll identify opportunities where social behaviors, AI-powered personalization, and community experiences can amplify organic growth. Success in this role requires a deep understanding of consumer psychology, incentive design, behavioral economics and growth loops to create experiences that compound over time.
At Fetch, we believe that earning rewards should be fun, playful, and add value to our users' lives every day. We're looking for a product leader who shares this mindset—someone who can transform referrals into engaging, community-driven experiences that feel natural, rewarding, and exciting while helping millions of users discover Fetch through the people they trust most.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
What you’ll do at Fetch (Role Responsibilities):
- Set the vision, strategy, and roadmap for building Fetch's referral growth engine, defining priorities, success metrics, and OKRs that align with company growth goals and our North Star of MAU.
- Design referral loops and sharing experiences that create compounding network effects across acquisition, activation, engagement, and retention.
- Own the end-to-end referral lifecycle engine, including invitations, rewards, onboarding, activation, advocacy, re-engagement, and lifecycle optimization.
- Build the product capabilities, incentive systems, and experimentation framework that enable Fetch's referral growth engine to scale efficiently over time.
- Leverage AI and machine learning to personalize referral experiences, optimize incentive structures, and unlock new opportunities for organic growth.
- Lead complex cross-functional initiatives across Product, Engineering, Design, Data Science, Marketing, Lifecycle Marketing, Research, and business teams, creating alignment through clear communication of strategy, progress, and measurable outcomes.
- Serve as the product leader for referral growth metrics, using qualitative insights, behavioral data, experimentation, and product intuition to identify and prioritize high-impact growth opportunities.
- Develop and execute an experimentation strategy around referral incentives, sharing mechanics, social proof, AI-driven personalization, lifecycle messaging, and community engagement.
- Partner closely with Lifecycle Marketing to orchestrate personalized referral journeys across owned channels and maximize referral conversion, activation, and long-term retention.
- Define and monitor key referral health metrics, including invite rate, referral conversion, viral coefficient, referral activation, retention of referred users, cost per referred acquisition, and overall contribution to MAU growth.
- Maintain a deep understanding of Fetch users, consumer behavior, partner dynamics, competitive referral programs, emerging AI capabilities, and industry growth trends.
- Take ownership of outcomes, proactively remove roadblocks, and operate with a high degree of accountability in a fast-paced environment.
In your Toolbox (Minimum Requirements):
- 5+ years of product management experience, including meaningful experience building consumer growth, referral, marketplace, social, or network-effect products.
- Proven track record designing, launching, measuring, and scaling referral programs, viral loops, user advocacy systems, or consumer growth products that drive measurable business outcomes.
- Deep understanding of growth loops, behavioral economics, incentive design, lifecycle marketing, experimentation frameworks, funnel optimization, and retention models.
- Experience leveraging AI-driven products, personalization, or data science to create more intelligent and effective consumer experiences.
- Strong analytical fluency, with the ability to interpret user behavior, define success metrics, evaluate tradeoffs, and make data-informed decisions through experimentation.
- Demonstrated success leading complex cross-functional initiatives and aligning diverse teams around a clear product strategy.
- Excellent communication, stakeholder management, and influencing skills, including experience partnering with senior leadership.
- Strong product judgment, balancing user needs, business goals, technical constraints, and speed of execution.
- Comfort operating in ambiguity, creating structure where none exists, and defining new product spaces.
- Demonstrated ability to lead through influence, raise the bar for product quality, and mentor or guide other product managers.
- Strong ownership mindset with a bias for action and a willingness to dive into the details to deliver exceptional user experiences.
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is [$181,913 - $214,015]. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
Remote
Senior Product Designer, Growth
Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
The Fetch Product Design team is responsible for the entirety of design within the Fetch app—from user experience design to creative direction and production. Our goal is to deliver a fun experience that our shoppers (and partners) love and can’t live without.
Fetch is looking for experienced Senior Product Designers to join our team. You will be working within a focused, balanced team; it is your responsibility to lead efforts which measurably improve people’s lives. We work in a startup atmosphere where individuals take ownership and have significant impact on the final product.
Product designers at Fetch must be…
- Risk-takers. You’ve got ample room to fail and no time to play it safe.
- Endlessly curious. You never hesitate to ask “why” and tirelessly seek out innovative solutions.
- Expert collaborators. You are equally comfortable working side-by-side with executive stakeholders, teammates, and non-technical colleagues as you are with your fellow designers.
- UI craftspeople. A background in visual design is not required but a well-practiced eye for detail & aesthetics absolutely is. Your shipped mobile app work needs to knock our socks off.
- Radically scrappy. You thrive in ambiguity and won’t hesitate to get exactly what you need to keep moving ahead. You can get stuff done!
- Team-players. Our secret sauce is our team dynamic; we don’t have time for egos.
By month 3 you will be…
- Intimately familiar with the Fetch app; using it in your daily life.
- Integrated within your team
- Understanding your team’s focus, goals, and KPIs
- Developing strong working relationships with the Product and Engineering leads within your team
- Leading design critiques of your work with cross-functional stakeholders and peers
By month 6 you will be…
- Influencing & making decisions within your team
- Developing strong working relationships outside of your team with key stakeholders and other cross-functional teams
- Exploring the unknowns—what opportunities are untouched?
- Well on your way to launching your first feature(s) into production
By year 1 you will be…
- Influencing decisions outside of your team for the larger organizations
- Thriving in ambiguity within your team and the larger organization
- Launching multiple features into production with iterations on the work in motion
We’re looking for people who have:
- 3+ years of relevant experience, native mobile app design experience required
- Experience building growth- and retention-focused products (ideally sign-up and onboarding experiences)
- Experience with Figma, Miro, and Protopie
- Experience with animation (ideally Rive)
- A tendency to self-direct and lean on their own prioritization methods to get their work done in a fast-paced startup environment
Compensation: At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $149,592 - $175,990. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
Remote
Senior Product Manager, Advertiser Experience
Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
We're looking for a Senior Product Manager interested in a broad scope to help build Fetch's new outcome-based ad platform. This is a 0-to-1 build as part of Fetch's next-generation ad manager, an AI-native platform that reimagines how advertisers buy, manage, and measure campaigns on Fetch.
Your core scope is the operational foundation of the ad platform. You'll own the systems that enable advertisers to transact on Fetch, from quote and contract through invoicing, billing, reconciliation, payment, and fraud prevention. You'll build the infrastructure that ensures every advertiser transaction is accurate, transparent, and secure while enabling the platform to scale. You'll also define the integrations between our ad platform and core business systems, including Salesforce and NetSuite, ensuring data flows reliably across sales, finance, and product systems.
You'll lead building out the advertiser reporting experience, defining the performance insights available to customers—including campaign metrics, ROAS, and other key outcomes—and how those insights are surfaced through intuitive, self-service reporting and APIs. You'll also own our customer notification experience surfacing both opportunities and issues to advertisers.
What You'll Do:
- Help define and build Fetch's next-generation, AI-native ad platform, owning the operational foundation that enables advertisers to transact on Fetch at scale.
- Build the end-to-end advertiser transaction experience, including quote-to-cash workflows, billing, invoicing, reconciliation, payment, and the integrations that connect the ad platform with Salesforce, NetSuite, and other core business systems.
- Lead the advertiser reporting experience, defining the performance insights available to customers and how those insights are surfaced through intuitive self-service reporting and APIs.
- Own the customer notification experience, delivering timely, actionable alerts that help advertisers optimize campaign performance and quickly resolve operational issues.
- Define the platform's fraud prevention strategy, including the capabilities and external partnerships needed to protect advertiser spend, ensure billing integrity, and maintain trust in the platform.
- Partner closely with Engineering, Finance, Sales, Sales Operations, and Data teams to design scalable workflows, resolve data integrity challenges, and prioritize roadmap investments.
What You Bring:
- 5+ years of product management experience, including 3+ years building advertising technology, advertising platforms, or monetization products.
- Strong understanding of advertising platforms end to end, including campaign management, reporting, measurement, billing, and the operational systems that support advertisers.
- Experience building products from scratch (0-to-1) and leading customer migrations from legacy systems to new platforms.
- Comfortable partnering with engineering on platform architecture, APIs, system design, and data flows, translating complex business requirements into scalable technical solutions.
- Strong analytical skills with the ability to define product success metrics, prioritize investments using data, and measure business impact.
- AI-native mindset: you use AI tools in your daily workflow and proactively identify opportunities to redesign products and operational workflows through AI and automation.
- Excellent cross-functional collaboration skills, with the ability to influence Engineering, Finance, Sales, Sales Operations, Data, and executive stakeholders.
- Thrive in ambiguous environments and independently drive complex initiatives from strategy through execution.
This is a full-time role, open to candidates in our US offices or remote within the United States
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is [$150,427 - $176,973]. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
Remote
Principal Product Designer, Core Experience
Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
Fetch is looking for a Principal Product Designer to shape the long-term experience direction for how people discover, understand, and act on ways to earn.
You will lead the connected experiences across Ad Surfaces: Home, Search, Navigation, and Earnings; making them work as one clear, relevant, and rewarding system. These are some of Fetch’s most visible and behavior-shaping experiences, helping millions of people find value in their day-to-day lives.
You will own the experience quality and outcomes across this product area, laying the foundation for how information is organized, how people move between surfaces, what appears when, and how personalized opportunities earn attention and trust. You will establish the principles, patterns, and decision frameworks that help teams make consistent choices, while partnering with Product and Engineering leaders on strategy, roadmap priorities, and investment decisions.
This is a senior individual-contributor role, not a people-management role. You will lead through product judgment, design craft, clear thinking, and influence. You will move from long-term vision and problem framing to hands-on design, prototyping, launch, and iteration.
This role is for someone who would rather build the standard than inherit one, and wants their decisions to help millions of people live more rewarded every day.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
What you’ll do at Fetch (Role Responsibilities):
- Lead multi-quarter initiatives across packs: Home, Search, Navigation, and Earnings; ensuring they work together as one discovery and earning experience.
- Set the architecture for the earning journey, including information hierarchy, navigation, the role of each surface, interaction principles, and quality standards.
- Partner with Product and Engineering leaders to identify high-value opportunities and shape roadmap, priorities, investment decisions, and key trade-offs.
- Create practical frameworks for balancing user value, business goals, technical constraints, personalization, experimentation, and customer trust.
- Define how the team experiments with "what's next" earning opportunities, using rapid learning to improve comprehension, repeat engagement, and long-term retention.
- Partner with Research to uncover unmet needs and untested earning opportunities, turning early signals into concepts worth building.
- Raise the bar for usability, accessibility, interaction quality, visual craft, and design-system consistency across the product area.
- Find recurring experience problems and turn them into reusable patterns, principles, and tools that improve quality and help teams move faster.
- Communicate design strategy through both writing and conversation, distilling it into trade-offs leadership can act on and narratives that align Product and Engineering.
- Raise the level of design critique and feedback across the team, mentoring other designers and helping them grow into stronger, more independent decision-makers.
What Success Looks Like
In your first 12 months, you will:
- Establish a shared earning and discovery architecture that helps teams make faster, more consistent product decisions.
- Help set multi-quarter priorities that make earning easier to understand, more relevant, and more rewarding for Fetch users.
- Improve consistency across Home, Search, Navigation, Earnings, and other surfaces through reusable patterns, principles, and design-system contributions.
- Create an experimentation practice that increases learning speed without sacrificing clarity, choice, or customer trust.
- Make the broader design team stronger through mentoring and scalable practices for critique, feedback, and decision-making.
- Own the outcomes, driving measurable improvements in activation, engagement, repeat earning, retention, and customer confidence
In your Toolbox (Minimum Requirements):
- 12+ years of product design experience.
- A track record of leading multi-quarter product initiatives across multiple teams, surfaces, or customer journeys.
- Experience owning measurable customer and business outcomes for a broad product area, not just producing strong artifacts or isolated features.
- Deep skill in information architecture, navigation, discovery, and systems thinking for complex consumer products.
- The ability to turn ambiguous customer, business, and technical problems into clear direction, testable hypotheses, and durable solutions.
- Experience influencing senior Product and Engineering leaders on strategy, roadmap choices, priorities, and trade-offs.
- A habit of partnering with Research to identify unmet needs and validate new directions before committing engineering investment.
- Evidence that you've established standards, patterns, frameworks, or ways of working that improved product quality and team effectiveness across a broad product area.
- Exceptional interaction and visual-design craft, including a high bar for usability, accessibility, and production quality.
- A history of mentoring experienced designers and raising the quality of team critique, feedback, and decision-making.
- Comfort moving across squads and teams with different norms and priorities, building trust quickly without needing formal authority.
- Comfort operating where the problem, process, and path to impact are still being defined.
Nice to haves/Bonus Points
- Experience designing consumer mobile products at a meaningful scale.
- Experience with rewards, loyalty, commerce, marketplaces, gaming, personalization, or repeat-engagement mechanics.
- Experience developing experimentation strategies with Analytics or Data Science partners.
- Experience partnering with content design, illustration, motion, or brand teams.
- Experience launching a zero-to-one product area or evolving a mature product's experience architecture.
- Experience designing AI-supported product experiences or using AI-enabled design workflows.
About the Team
We own the connected experiences that help people discover, understand, and act on ways to earn: Home, Search, Navigation, and Earnings.
Our work is not limited to organizing information or designing individual screens. We define how these experiences work together: what people see, when they see it, why it is relevant, and how each interaction builds confidence and motivates a return visit.
We identify friction that spans surfaces and turn it into durable patterns, principles, and systems that make the broader Fetch experience stronger.
Design has real authority at Fetch. We set the bar for experience quality, partner with Engineering on design-system direction, and participate in discovery, roadmap, and launch reviews. We are trusted to make those calls.
We grow by teaching each other. No egos, just people who want to get better and help the people around them do the same.
Compensation: At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
Remote
Finance and Legal
Senior Manager, Strategic Finance, Growth & Emerging Businesses
Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
As the Sr. Sales Finance Manager, you will lead a team to execute all financial aspects of Fetch’s budgeting, planning, performance tracking and management, partnering closely with department leaders across the organization. This role is pivotal in guiding our financial strategy, optimizing company performance, and ensuring efficient financial operations to support the company’s growth and objectives. This role will report to the Director of Revenue Finance.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities:
- Develop and execute the company’s financial strategy in alignment with organizational goals.
- Manage financial planning, budgeting, forecasting, and reporting processes for the revenue org
- Analyze and interpret financial data to provide insights and recommendations to senior management for strategic decision-making.
- Assist in the financial due diligence for potential investments, acquisitions, partnerships, or fundraising events.
- Develop key detailed reports that help cross-functional business partners growth their books of business.
- Collaborate cross-functionally with other departments to drive financial performance and operational excellence.
- Manage and develop a high-performing team, fostering a culture of accountability and continuous improvement.
Minimum Requirements:
- 8+ years experience in finance, consulting, investment banking, or related roles.
- Experience in ad tech, digital media, or advertising revenue models
- Must have in-house tech experience.
- Strong financial analysis, modeling, and forecasting skills.
- Sales support experience required; high growth companies a nice to have
- Excellent leadership, communication, and interpersonal skills.
- Strategic thinker with the ability to translate financial data into actionable insights.
- Experience managing complex financial transactions and negotiations.
- Advanced proficiency in financial software and Microsoft Excel.
Preferred Requirements:
- CRM proficiency, particularly Salesforce, for pipeline analysis and revenue forecasting
- SQL or data querying skills to enable independent data pulls and analysis
- Prior experience in a high-growth or start-up environment
- Familiarity with NetSuite or similar ERP systems
- Broad FP&A background that complements a sales finance focus
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $143,000 - $168,000. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
Remote
Senior Commercial Counsel
Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
Fetch’s commercial legal team closes hundreds of revenue-generating agreements every quarter across CPG, retail, restaurant, and agencies. As Senior Commercial Counsel, you will take direct ownership of that deal flow, working independently on the full range of Fetch’s commercial and vendor agreements from first draft to signature.
You will report to the Deputy General Counsel, Commercial and work closely with our Sales, Finance, GTM, and leadership teams.
This is a full-autonomy role. You will own your deals end-to-end, bring your own commercial judgment and strategic business mindset to the table, and be a true partner to the business. You are the service and business-minded lawyer Sales wants on the call and Finance wants in the room. You will also help shape the standards and practices that define how Fetch approaches commercial legal work, actively integrate AI into your daily workflow, and continuously identify ways to make the function faster, smarter, and more business-friendly.
If you have spent years doing serious commercial contracts work at a fast-moving tech company, believe that one of the most valuable things a lawyer can do is enable the business with strategic velocity, and want to do that work at scale, with real ownership, and the space to help build something: this role is built for you.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities:
Contract Negotiation and Drafting
- Own the negotiation and execution of Fetch’s commercial revenue agreements, including MSAs, SOWs, engagement agreements, pilot agreements, amendments, MNDAs, offer forms, media order forms, and vendor agreements.
- Work on both Fetch paper and counterparty paper, bringing your own commercial judgment to deal terms and risk trade-offs and working within Fetch’s guidelines and risk posture.
- Draft novel agreement structures to fit new business models and deal types as they arise.
- Review and redline inbound counterparty agreements with a business-forward lens; escalate material risk issues with the judgment to know what needs senior input and what doesn’t.
- Help develop and refine Fetch’s standard form agreements and commercial legal positions over time.
Deal Velocity
- Maintain deal flow consistent with Fetch’s SLAs, prioritizing by revenue impact and urgency.
- Ensure all agreements move through the signing process in compliance with Fetch’s signing
- authority policy and internal approval requirements.
Business Partnering
- Serve as a trusted day-to-day legal resource for Sales and Finance, giving clear, practical guidance that enables deals rather than complicating them.
- Translate legal complexity into plain language and build relationships with internal stakeholders that make them want to come to legal early.
- Participate in Sales and Finance team forums to stay connected to business priorities.
AI and Process Innovation
- Build your own AI workflows using Fetch’s existing LLM toolkit and utilize those tools as an active, daily part of how you work — not occasionally, but as a baseline practice. Our team builds its own AI legal workflows rather than relying on off-the-shelf solutions.
- Continuously identify and propose opportunities to make the commercial legal function faster, more scalable, and more business-friendly, whether through AI, process changes, template improvements, or tooling.
- Support improvements to Ironclad workflows, contract records, and lifecycle management from intake through archiving.
Minimum Requirements:
- We care far more about what you have done than where you went to school. The ideal candidate has been in the room, rolled up their sleeves, and owns the result.
- J.D. from an accredited law school and active bar membership in good standing in at least one U.S. jurisdiction.
- 7+ years of commercial contracts experience with substantial time spent in-house at a tech company.
- Experience building workflows in Ironclad
- Deep familiarity with CPG, retail, restaurant, or agency verticals: deal structures, data considerations, and commercial norms across brand, advertiser, and partner relationships. Adtech or martech experience is a plus.
- Demonstrated ability to independently draft, redline, and close complex commercial agreements — MSAs, SOWs, amendments, data-sharing provisions — with a business-forward mindset, efficiently, and without supervision.
- A track record of managing high contract volume without sacrificing quality or turnaround speed.
- Working knowledge of data privacy issues as they surface in commercial contracts (CCPA and similar).
- Exceptional drafting and negotiation skills and the judgment to know when to push, when to compromise, and when to escalate.
- Genuine fluency with AI tools and a demonstrated habit of using technology to work more efficiently. You are already doing this, not just open to it.
- A continuous improvement instinct: you notice when things could work better and you do
- something about it.
- Comfort operating in a fast-paced, resource-efficient environment where you have real ownership over your work and the space to shape how things get done.
- Bonus: Background at a consumer rewards, loyalty, or promotions company.
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $230,000 - $250,000. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
Remote
Manager, Revenue Accounting
Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
The next step in evolving our shopper journey will be hiring an experienced, detail-oriented Manager, Revenue Accounting for our growing Accounting team. In this role, you will have the opportunity to partner cross-functionally across FinOps, FP&A, GTM, Sales, and Data teams. You will lead our team of Sr. Revenue Accountants, while owning the revenue month-end close process. You will be the go-to person for technical revenue accounting matters, ensuring revenue recognition in compliance with ASC 606, fostering strong relationships and advising business partners across the organization, and helping to grow and develop the revenue accounting function at Fetch.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities:
- Analyze and interpret complex contracts to determine appropriate revenue recognition treatment in accordance with ASC 606
- Oversee the daily operational revenue transactions and processes and monthly financial statements for internal review
- Assist in the preparation of monthly, quarterly, and annual financial reports and key KPI analysis
- Develop, maintain, and document internal controls and develop new controls as the Company continues to expand and evolve
- Develop analyses and reporting surrounding Fetch’s rewards points
- Partner with Sales, Legal, and GTM teams to proactively review new contract negotiations and determine revenue recognition impact
- Prepare journal entries and account reconciliations for all revenue-based accounts
- Participate in interactions with external auditors related to revenue-based accounts
- Assist in researching and documenting various accounting topics
- Perform hands-on monthly processes per accounting’s close schedule
- Collaborate with FP&A on budget vs. actuals to ensure accurate revenue forecasting and reporting, providing insights and recommendations based on revenue trends.
- Manage commission accruals and calculations, ensuring accuracy and compliance with company policies and accounting standards.
- Participate in special projects and initiatives as needed, including system upgrades and process improvements
Minimum Requirements:
- 8+ years of progressive accounting experience.
- 5+ years of operational accounting experience within a high-growth environment, preferably in pre-IPO companies.
- 4+ years of leadership experience.
- A background in Big 4 audit and startup environments.
- Strong understanding of revenue recognition principles, exceptional analytical skills, ability to handle large volumes of data, and the ability to work effectively in a fast-paced, dynamic environment with strong teamwork skills.
- Experience with the Order-to-Cash (O2C) process.
- CPA certification and in-depth understanding of ASC 606 revenue recognition standards.
- Experience with NetSuite, including the Advanced Revenue Management (ARM) module, and Salesforce, with a strong understanding of how these systems integrate with revenue recognition processes.
- Demonstrated ability to excel in dynamic environments, adeptly managing multiple tasks, priorities, and deadlines.
- A self-starter with a history of identifying and implementing process improvements to enhance accuracy and timeliness of close.
- Strong collaboration skills to work effectively with Finance Data, Billing Operations, Deal Desk, and Product teams, to maintain revenue recognition systems to ensure GAAP and SOX compliance.
- Solid business acumen and the ability to analyze information from internal and cross-functional teams to assess the need for and execution of manual and/or systematic accounting entries.
- Advanced analytical and Data skills, has experience working with large volumes of accounting data, and can investigate revenue discrepancies and drive systemic improvements.
- Quick to adapt to new systems and processes, contributing to the continuous improvement and development of a world-class Accounting organization.
- Strong written and verbal communication skills.
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $138,000 - $163,000. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
Remote
Director, Procure to Pay
Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
We're hiring a Director of Procure-to-Pay to own our full P2P lifecycle — Procurement, Accounts Payable, and Travel & Expense — as one connected function. You'll build out a formal procurement capability from the ground up while leading our existing AP and T&E teams, creating a seamless process from vendor sourcing all the way through payment.
This role is equal parts builder and operator. You'll design the policies, systems, and vendor management practices that don't fully exist yet, while also running the day-to-day teams and processes that already do. If you love bringing structure to ambiguity and want ownership over an entire function rather than a slice of one, this is built for you.
You'll report to the VP of Financial Operations and partner closely with Legal, Strategic Finance, InfoSec, and other business leaders across the company.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities:
- Own the full procure-to-pay lifecycle end to end, from procurement intake and vendor sourcing, through contracting, to invoicing and payment
- Build Fetch's procurement function from scratch: policy, purchasing approval frameworks, vendor risk and onboarding processes, and category sourcing strategy
- Lead and grow our Accounts Payable and Travel & Expense teams, ensuring both scale smoothly as the company grows
- Select and implement the systems needed to support procurement and close gaps in our current P2P tech stack
- Negotiate vendor contracts and drive measurable savings across major spend categories
- Partner with Legal, Financial Systems, and Accounting on contract terms, controls, and audit readiness
- Define and track the metrics that matter across the full P2P chain — cycle time, compliance, savings, and payment performance
Minimum Requirements:
- 8+ years of experience across Procurement, AP, and/or T&E, with a track record of building or significantly scaling a procurement function — not just running one that's already in place
- People management experience, ideally leading AP and/or T&E teams
- Strong systems fluency with modern P2P, ERP, or contract lifecycle tools
- A track record of negotiating vendor contracts and driving real savings
- Comfort working in ambiguity and building process where little exists today
- Excellent stakeholder management skills — you'll work closely with Finance leadership and teams across the business
Preferred Requirements:
- Experience standing up a procurement function from an early stage
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is [$173,000-202,000]. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
Remote
Corporate Counsel, Product
Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
As Corporate Counsel, Product, you'll own legal strategy for a meaningful slice of Fetch's product and data surface, from concept through launch and beyond. This means developing deep engagement with stakeholder teams within Fetch’s engineering, data, AI, product, and GTM functions. You'll be embedded in critical discussions, helping teams make better decisions earlier, and you'll be trusted to identify and communicate risk mitigation strategies with direct and immediate impact on the company.. You'll also help build the scalable processes that let Legal keep pace as Fetch's data and AI footprint keeps growing.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities:
- Partner with Product, Engineering, Design, Privacy, Security, and GTM teams throughout the product development lifecycle, advising on new launches, features, experiments, and strategic initiatives — not just the ones that happen to generate a contract.
- Translate complex legal and regulatory requirements into practical, prioritized guidance for the teams building the product, not just a summary of what changed.
- Review customer-facing experiences, disclosures, terms, and product documentation for legal and regulatory compliance.
- Identify legal risk early and develop pragmatic mitigation strategies that support business goals, rather than generic risk-avoidance advice.
- Build repeatable legal frameworks, playbooks, and self-serve processes that scale as Fetch's product and data footprint grows.
- Sync with the Fetch Legal team and outside counsel on cross-functional topics, to ensure alignment across full span of legal topics, so guidance is complete and consistent across teams.
- Present legal recommendations and risk tradeoffs to senior business leaders, enabling informed product and commercial decisions.
Minimum Requirements:
- J.D. from an accredited law school and active membership in good standing in at least one U.S. state bar.
- 5+ years of legal experience, including significant experience advising technology products, with substantive work in AI/data governance, privacy, or technology transactions.
- Demonstrated experience counseling cross-functional product and engineering organizations, at a leading law firm, an in-house technology company, or a combination of both.
- Experience with ad tech/ecommerce/SaaS product/business concepts.
- Exceptional written and verbal communication skills — comfortable drafting complete, firmly-reasoned language for contracts, regulators, and consumers rather than hedged or generic language.
- Comfort working in fast-moving environments where priorities evolve quickly.
- Experience both working with and evaluating AI-powered products and services.
- Demonstrated ability to explain complex legal concepts to technical and non-legal audiences in a clear, actionable manner.
Preferred Requirements:
- Experience advising consumer technology, AI, or ad-tech products.
- Familiarity with CCPA/CPRA and other state privacy laws, and emerging AI regulation.
- Experience creating scalable legal guidance, playbooks, or self-serve processes for a rapidly growing product organization.
- Background working in a high growth startup
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $202,500 - $238,000. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
Remote
Director, Tax
Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
We're hiring a Director of Tax to build and own Fetch's tax function end to end across direct and indirect tax. You'll establish the strategy, processes, controls, and operating model needed to manage our federal, state, and local tax obligations while building infrastructure that can scale with the business.
This role is equal parts builder and operator. You'll own the day-to-day tax agenda while creating a function that does not formally exist today, bringing structure, visibility, and rigor to work that has historically been managed across internal teams and external advisors.
You'll report to the Chief Accounting Officer and partner closely with Accounting, FinOps, Strategic Finance, Legal, Financial Systems, and business leaders across the company.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities:
- Own Fetch's U.S. tax function end to end across federal, state, and local direct and indirect taxes
- Build the Tax function from the ground up, including policies, processes, controls, calendars, systems, and governance
- Own corporate income tax provision and compliance, including tax accounting, returns, estimates, and extensions, working with external advisors where appropriate
- Lead state and local tax strategy and compliance, including sales and use tax, gross receipts taxes, franchise taxes, nexus, and registration requirements
- Assess the tax implications of new products, revenue streams, deals, and business models, bringing Tax into key decisions early
- Manage tax audits, notices, inquiries, and other interactions with taxing authorities
- Partner with Accounting on close, financial statement disclosures, internal controls, and audit readiness
- Identify tax planning, credit, and incentive opportunities while balancing economics, compliance, and operational complexity
- Manage external tax advisors and tax technology, building the right long-term mix of internal capability, automation, and outsourced support
Minimum Requirements:
- 10+ years of progressive tax experience, with meaningful ownership across U.S. corporate income tax and state and local tax
- Experience building, leading, or significantly scaling an in-house corporate tax function, not just operating within an established one
- Strong knowledge of U.S. federal and state corporate taxation, ASC 740, and indirect tax
- Experience managing income tax provisions and tax compliance for a complex, multi-state business
- Ability to translate complex tax issues into clear business implications and practical recommendations
- Strong systems orientation and an interest in using technology and automation to build scalable processes
- Comfort working in ambiguity and strong stakeholder management skills across Finance and the broader business
Preferred Requirements:
- CPA and/or advanced degree in taxation
- Big Four or similar public accounting experience, ideally combined with in-house experience
- Experience in a high-growth technology, consumer, marketplace, advertising, or digital business
- Experience preparing a private company tax function for public-company scale and requirements
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $167,000- $196,000. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
Remote
Strategic Finance Director
Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
As Director of Strategic Finance, you will serve as the primary finance partner to Fetch’s Chief Product Officer and Product organization, owning the financial framework behind Fetch’s points economy and product experimentation. This newly created role within Product Finance will bring P&L-level rigor to how points investments are sized, prioritized, measured, and scaled.
This role is pivotal in shaping Fetch’s revenue growth strategy, improving points budgeting, and maximizing incremental user value/behavior per dollar of points investment. You will work on a tight knit product finance team and play a large cross functional role touching many crucial parts of the business. This role will report to the Senior Director of Product Finance.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities:
- Own points experimentation economics end-to-end. Partner with Product and Data Science on every points-related test (onboarding incentives, lapsed user reengagement, at-risk mitigation) - from pre-launch cost modeling through post-launch results readout.
- Set the financial framework for experimentation. Define how points-based experiments are sized, prioritized, and evaluated by connecting incremental user behavior to points cost, downstream monetization, retention, and ROI—ensuring Product and Finance are optimizing against a shared economic objective.
- Deliver points forecasts and BvA commentary that explain drivers of variance to leadership and finance stakeholders.
- Own the points economics narrative for leadership. Represent Product Finance across MBRs, Monthly Collective Reviews, Annual Planning, Board materials, and other executive forums; serve as the subject-matter expert on points economics, investment performance, and the health of Fetch's points economy.
- Drive points investment allocation across Product and Tech orgs. Partner with Product leadership to identify where incremental points investment generates the highest return, inform tradeoffs across initiatives, and recommend where Fetch should increase, reduce, or reallocate spend.
- Build ad hoc analyses on points economics to support investor materials, Board questions, and leadership decision-making.
Minimum Requirements:
- 12+ years of progressive experience in Strategic Finance, FP&A, StratOps, or related finance roles, with significant experience supporting experimentation in a high-growth technology or AdTech environment.
- Direct experience with loyalty/points/rewards program economics - issuance, redemption, and breakage modeling - strongly preferred.
- Deep expertise in project management and navigating complex and ambiguous environments.
- High ownership mentality with a demonstrated ability to build new processes, frameworks, and operating rhythms from the ground up.
- Demonstrated ability to influence senior Product/R&D leaders and translate complex analytics into clear, actionable insights.
- Exceptional leadership, communication, and executive presence, with experience working on high-performing teams.
- Advanced proficiency in financial planning tools, BI platforms, SQL, Eppo, and Microsoft Excel.
- Strategic thinker with strong commercial acumen and a deep understanding of how the user growth engine operates.
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $178,000 - $208,000. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
Remote
Senior Analyst, Strategic Finance
Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
As a Senior Analyst, Strategic Finance, you will own the financial models behind Fetch's user base, including LTV/CAC and unit economics. You'll partner closely with the Growth team, own the data infrastructure powering our models, and help translate performance into a clear strategic story for senior leadership and investors. Reporting to the Director of Strategic Finance, this role is central to how Fetch understands the economics of its users and expands its platform across America, and it offers meaningful ownership of high-impact, high-visibility work.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities:
- Build and own the financial models across Users, including acquisition, retention, user dynamics, LTV/CAC, and unit economics
- Build and maintain the SQL queries that power those models, self-serving the data end to end
- Identify data anomalies, diagnose root causes, and partner with the Data team to resolve issues at the source
- Support user forecasting during the monthly, quarterly, and annual forecast cycles
- Turn ad hoc questions from Finance and Growth into clear, defensible analysis
- Go beyond the numbers to surface insights to the broader team and cross-functional partners
- Partner closely with Growth on acquisition and spend decisions, with lighter collaboration across Data and Product
- Help translate User economics into the story told to senior leadership and investors
Minimum Requirements:
- Bachelor's Degree in Finance, Economics, Statistics, or a related field
- 2+ years of experience in FP&A, strategic finance, growth/data analytics, or investment banking
- Strong financial modeling skills and advanced Excel/Google Sheets proficiency; comfortable building models from scratch
- SQL proficiency, able to self-serve within our data warehouse
- Data fluency to catch when something looks wrong and articulate it clearly so the Data team can fix the root cause
- Solid FP&A fundamentals: forecasting, variance analysis, and clear reporting
- Excellent written and verbal communication skills, with the ability to translate complex data into clear narratives for senior audiences
- Comfort operating independently in a fast-paced, startup-like environment, including where the problem isn't fully defined
Preferred Requirements: (OPTIONAL)
- Experience in a high-growth consumer tech, subscription, or marketplace company with a focus on user acquisition and retention
- Familiarity with BI/dashboarding tools; experience with Hex or Grafana a plus
- Exposure to marketing and/or user-acquisition efficiency (CAC, LTV)
- Experience with investor reporting or board-level financial presentations
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $99,000 - $106,000. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
Remote
Sales
Senior Partner Director, Retail
Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role
The Senior Partner Director, Retail expertly drives client outreach/prospecting and proposals, and actively works to convert new and existing partners to long-term strategic partnerships. This role contributes directly to revenue through individual and pod quota ownership.
As a seller at Fetch, you’ll own complex sales cycles from outreach through close, identify opportunities, craft proposals, and build trusted executive-level relationships. You’ll partner with Account Managers to expand partnerships and collaborate with senior team members to refine your approach. You will set the standard for AI-driven selling using advanced tools for executive storytelling, predictive modeling, competitive position, and long-range planning. You’ll mentor others while shaping AI-enabled strategies and processes.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities
- Engage high-profile prospects by sending sales outreach, preparing briefs, and representing Fetch at high-impact industry events
- Drive thought leadership about Fetch and AI’s role in loyalty, commerce, and media
- Generate revenue by actively converting partners and prospects into long-term strategic relationships, securing long-term revenue commitments
- Independently articulate Fetch’s value proposition and ad products
- Work cross-functionally with Industry Leads, Account Managers, and leadership to align strategies and insights into multi-stakeholder projects and partnerships.
- Strategically plan and grow accounts from test to full partnership, utilizing AI to make performance predictions, investment path modeling, streamline revisions, format outputs, and visualize data-backed recommendations
- Interpret and articulate various data sets and use tools to generate insights. This may include AI-powered dashboards, market intelligence platforms, and campaign optimizers
- Own the development and continuous improvement of strategic playbooks, best practices, and onboarding tools for the team, building frameworks that embed AI into standard Fetch sales processes across verticals
- Develop creative solutions to address complex sales challenges and unlock revenue opportunities, applying AI to design, test, and refine strategic pitches
- Full ownership of forecasting for your book of business, both quarterly and annually, with minimal oversight, leveraging AI-powered sales forecasting and scenario tools as needed for increased precision
- Develop gap-to-quota plans, supported by AI-generated forecasts and conversion probability insights
- Expertly manage Salesforce hygiene, using AI tools to maintain clean records, managing pipelines to identify areas of opportunity/risk, and track conversion
- Prioritize and meet both internal and external deadlines
- Influence vertical strategy internally and externally, especially in shaping AI-aligned Go-To-Market plans or competitive responses
- Coach and mentor other Fetch sellers to up-level overall sales effectiveness by leading knowledge sharing across sales
- Play an active role in hiring and shaping Fetch’s partner manager team culture and structure
- Demonstrate Fetch's values with a growth mindset, especially toward new tools and AI-assisted workflows
- Identify inefficiencies or partner feedback and share them with the pod, leveraging AI tools to solve for recurring issues or speed up repetitive tasks
- Share partner feedback and learnings with the team to optimize processes and surface industry trends, leveraging AI tools or competitive intelligence when available
- Manage complex organizational structures within partner accounts, leveraging LinkedIn or ZoomInfo, in order to drive executive buy-in
Minimum Requirements
- 12+ years of experience in partnerships, sales, or a related field
- Direct experience in digital media, advertising, or consumer data
- Strong organizational and execution skills with the ability to manage multiple priorities
- Expert understanding of digital advertising KPIs and how media solutions drive outcomes
- Strong communication skills with the ability to collaborate across teams and engage with clients
Preferred Requirements
- Experience with Salesforce or other CRM platforms
- Client vertical experience
- Exposure to analyzing campaign data and presenting insights to stakeholders
- Experience working cross-functionally with implementation, analytics, or sales teams
- Familiarity with AI-driven decision-support tools (ex. ChatGPT, Gemini AI) or automation tools (ex. Zapier)
- Comfort working in dynamic or evolving environments
Compensation:
At Fetch, we offer competitive compensation packages to the exceptional folks we hire. The base salary range for this position is $175,000 - $189,500 and the on-target earnings (OTE) range is $306,250-$331,625. (This does not include accelerators or sales plan incentive funds, which employees may also be eligible for). We also offer all employees equity in Fetch. Discover our benefits at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
Remote
Partner Manager, New Business
Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role
The Partner Manager, New Business is an individual contributor sales role, acquiring new clients via prospecting and creating or contributing to proposals. This role contributes directly to revenue through individual and pod quota ownership.
As a seller at Fetch, you’ll support the sales cycle from outreach through close, learning how to identify opportunities, craft proposals, and build trusted relationships. You’ll partner with Account Managers to expand partnerships and collaborate with senior teammates to refine your approach. You are also expected to leverage AI-enabled tools to accelerate learning, support research, and drive efficiency in prospecting, meeting prep, pipeline hygiene, and campaign insight capture.
Role Responsibilities:
- Own revenue targets and contribute to individual and/or team goals.
- Support and manage outreach efforts by building prospect lists, preparing briefs, and joining early conversations
- Engage prospects through sales outreach and relationship mapping, leveraging tools like LinkedIn, ZoomInfo, and Salesforce
- Generate revenue by converting partners and prospects into strategic relationships, with decreasing reliance on oversight over time
- Draft and refine proposals and sales materials using templates, summaries, AI tools, and team guidance
- Articulate Fetch’s value proposition and ad products in partner conversations
- Leverage AI-enabled tools to accelerate research, meeting prep, prospecting, and pipeline hygiene
- Develop data-backed narratives for partners by surfacing key campaign takeaways and trends
- Contribute to campaign strategy by connecting performance results to future recommendations
- Build internal relationships with Account Managers and Industry Leads to understand campaign setup and client needs
- Maintain accurate pipeline records in Salesforce, flagging gaps, risks, and updates to ensure visibility
- Support deal workflow through documentation, order forms, post-meeting follow-ups, and internal coordination
- Manage account activity and pipeline by contributing to growth forecasts and opportunity tracking
- Prioritize and meet both internal and external deadlines
- Identify inefficiencies or partner feedback and share them with the pod, proposing solutions with guidance
- Use AI tools to streamline workflows, surface insights, and improve sales execution
Minimum Requirements:
- 2+ years of experience of prospecting and converting new businesses
- Direct experience in digital media, advertising, or consumer data
- Ability to stay organized and prioritize across multiple projects and stakeholders
- Foundational understanding of digital advertising KPIs and how media solutions drive outcomes
- Strong communication skills with the ability to collaborate across teams and engage with clients
- Exposure to analyzing campaign data and presenting actionable insights to stakeholders
- Experience leveraging AI, automation, and other technology to drive measurable impact
- Bachelor’s degree or equivalent combination of education and experience
- Proficient in Salesforce or similar CRM
Preferred Requirements:
- Experience with mid-market clients across relevant industries, including but not limited to CPG, Restaurants, Retail, disruptors, food delivery, or consumer services
- Experience with full funnel marketing solutions, ideally including performance advertising or lower-funnel experience
- Experience collaborating with implementation, analytics, or other cross-functional teams
Compensation:
- At Fetch, we offer competitive compensation packages to the exceptional folks we hire. The base salary range for this position is $103,000-$125,000. The on-target earnings range for this position is $154,500-$187,500 (This does not include accelerators or sales plan incentive funds, which employees may also be eligible for). We also offer all employees equity in Fetch, so that everyone can benefit from Fetch’s growth. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
Remote
Account Manager, Mid-Market
Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
The Account Manager is an individual contributor responsible for supporting and managing client engagements, ensuring deliverables align with client needs to drive retention and growth. This role is client-facing and contributes directly to revenue through individual and pod quota ownership.
In this role, you will contribute to campaigns, build relationships, develop expertise in Fetch’s offerings, and apply tools and workflows to improve accuracy and efficiency in client delivery. As an account professional, you’ll support strategic conversations, manage day-to-day client engagement, and contribute to the growth and retention of partnerships while helping drive operational excellence across your pod.
You are expected to leverage AI-enabled tools and workflows to drive efficiencies, improve data accuracy, and enhance client engagement.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities:
- Own revenue targets and contribute to individual and/or team goals.
- Contribute to the retention and growth of client partnerships, positioning Fetch as a strategic, long-term partner
- Manage deadlines and navigate evolving priorities with increasing autonomy
- Build consultative relationships with mid-level and executive client contacts by communicating clearly, following through on tasks, and supporting complex account strategies
- Support client engagements by contributing to partner calls, coordinating touchpoints, and capturing follow-ups so clients feel consistently supported
- Work hands on key to provide client deliverables such as campaign performance reporting, one-off requests, and analytics requests
- Support onboarding for new clients and brands, campaign setup, and coordination of materials so partnerships launch smoothly and expectations are met from the start
- Manage inputs for campaign setup and programming using standardized workflows and templates to ensure accuracy and minimize errors
- Partner with internal teams to track, organize, troubleshoot, and optimize client performance, leveraging AI tools to proactively detect trends or performance risks
- Collaborate closely with your sales partner to support upsells and expand Fetch’s share of partner budgets using data and trend analysis
- Ensure clients have access to timely reporting to guide budget allocation and decision-making
- Translate data and performance trends into clear, actionable recommendations for clients
- Prepare and deliver client presentations and reviews, including QBRs, using AI-enabled tools to improve data visualization and storytelling
- Manage revenue actualizations and billing processes, ensuring financial records are accurate and compliant
- Support onboarding and development of newer team members by sharing best practices and contributing to pod operations
- Utilize sales-enablement, AI, and automation tools while demonstrating a growth mindset toward adopting new technologies and workflows
Minimum Requirements:
- 2+ years of experience in account management, partnerships, sales support, or a related field
- Direct industry experience in digital media, advertising, or consumer data
- Experience supporting renewals, upsells, and client growth conversations
- Ability to stay organized and prioritize across multiple projects and stakeholders
- Experience analyzing campaign data and presenting insights to clients or internal stakeholders to drive business outcomes
- Experience leveraging AI, automation, and other technology to drive measurable impact
- Proactive communication and strong collaboration skills
- Comfort working in dynamic or evolving environments
- Bachelor’s degree or equivalent combination of education and experience
Preferred Requirements:
- Direct client vertical experience
- Experience with full funnel marketing solutions, ideally including performance advertising or lower-funnel experience
- Ability to leverage Salesforce or similar CRMs to optimize client management and revenue pacing
Compensation:
- At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $73,000 - $113,000. The on-target earnings range for this position is $87,600- $135,600. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
Remote
VP, Industry Lead, Food & Beverage
Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role
The VP, Industry Lead, Food & Beverage will report directly to the General Manager and will be responsible for supporting a portfolio of key partners within their industry. They will be responsible for managing individual contributors, achieving quota by nurturing existing relationships and initiating new relationships among partners.
This role manages a team of sales and account professionals, helping them execute effectively and develop into top performers. The VP will focus on driving revenue growth, maintaining strong relationships, and building operational consistency across the team.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities
- Manage the team's broader client acquisition, retention, and expansion strategies, resulting in partnerships that generate revenue.
- Oversee industry sales revenue and progress to quota while providing accurate assessment of progress to Fetch leadership.
- Independently provide tailored coaching, guidance, and feedback to partner professionals in sales functions and account professionals in account-management functions.
- Direct sales professionals to work efficiently and expand influence across targeted accounts.
- Develop the team’s AI fluency and influence new process adoption.
- In partnership with GTM, Finance, and People Experience teams, lead hiring processes and onboard new employees, maintaining Fetch values and culture.
- Collaborate with cross-functional teams, including marketing, finance, legal, and operations, to deliver partner success and manage deal execution.
- Develop sales strategies that ensure Fetch remains a preferred partner, informed by performance insights, partner segmentation, and industry benchmarks.
- Influence and contribute to new GTM strategies that can be scaled across the sales organization.
- Apply your understanding of how Fetch’s advertising solutions drive partner business outcomes, connecting campaign performance to key KPIs, and scale learnings across your team and others.
- Lead account-level planning and the implementation of revenue strategies within the industry, leveraging data and insights to influence decisions.
- Maintain and coach sellers on Salesforce hygiene and accuracy, ensuring data integrity for forecasting and reporting. Identify areas of automation and encourage the use of AI to improve processes.
- Represent Fetch with professionalism and credibility in partner interactions, events, speaking engagements, and conferences.
- Operationalize long-term strategies into clear, actionable goals for the team.
Minimum Requirements
- 5+ years of people management experience with demonstrated success in mentoring or coaching others to reach performance goals.
- 8+ years of new business and account management experience within digital media, advertising, or related industries.
- Proven success meeting or exceeding sales quotas while managing key accounts or portfolios.
- Strong understanding of media performance metrics, advertising KPIs, and how data informs business decisions.
- Proficiency in Salesforce and Excel with strong analytical, forecasting, and organizational skills.
- Advanced fluency with AI tools that support account growth, sales performance, and improve sales processes.
- Bachelor’s degree or equivalent combination of education and experience
Preferred Requirements
- Strong collaboration skills with a track record of working cross-functionally to solve problems and deliver results.
- Ability to translate strategic direction from leadership into tactical plans for direct reports.
- Lead by example - you own Fetch’s core values and drive your team towards the company vision. You embody a strong work ethic and operational rigor in processes.
- You’re an expert within your category, and understand key partners, partner competitors, along with developments/trends in the industry and adjacent industries.
Compensation
- At Fetch, we offer competitive compensation packages to the exceptional folks we hire. The base salary range for this position is $186,000 - $198,000 and the on-target earnings (OTE) range is $372,000 - $396,000. (This does not include accelerators or sales plan incentive funds, which employees may also be eligible for). We also offer all employees equity in Fetch. Discover our benefits at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
Remote
Partner Director, Food
Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role
The Partner Director independently drives client outreach/prospecting and proposals, and actively works to convert new and existing partners to long-term strategic partnerships. This role contributes directly to revenue through individual and pod quota ownership.
As a seller at Fetch, you’ll own complex sales cycles from outreach through close, identify opportunities, craft proposals, and build trusted mid to executive-level relationships. You’ll partner with Account Managers to expand partnerships and collaborate with senior team members to refine your approach. You’ll adopt AI-driven sales strategies, using advanced tools for executive storytelling, predictive modeling, competitive position, and long-range planning. You’ll mentor others while shaping AI-enabled strategies and processes.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities
- Engage high-profile prospects by sending sales outreach, preparing briefs, and representing Fetch at high-impact industry events
- Drive thought leadership about Fetch and AI’s role in loyalty, commerce, and media
- Generate revenue by actively converting partners and prospects into long-term strategic relationships, securing long-term revenue commitments
- Independently articulate Fetch’s value proposition and ad products
- Strategically plan and grow accounts from test to full partnership, utilizing AI to make performance predictions, investment path modeling, streamline revisions, format outputs, and visualize data-backed recommendations
- Interpret and articulate various data sets and use tools to generate insights. This may include AI-powered dashboards, market intelligence platforms, and campaign optimizers
- Own the development and continuous improvement of strategic playbooks, best practices, and onboarding tools for the team, building frameworks that embed AI into standard Fetch sales processes across verticals
- Develop creative solutions to address complex sales challenges and unlock revenue opportunities, applying AI to design, test, and refine strategic pitches
- Independently forecasting for your book of business, both quarterly and annually, with some oversight, leveraging AI-powered sales forecasting and scenario tools as needed for increased precision
- Develop gap-to-quota plans, supported by AI-generated forecasts and conversion probability insights
- Independently manage Salesforce hygiene, using AI tools to maintain clean records, managing pipelines to identify areas of opportunity/risk, and track conversion
- Prioritize and meet both internal and external deadlines
- Act as a thought partner to ILs on pod performance, championing scalable, AI-powered workflows
- Coach peers by providing feedback, sales planning and strategic pivot.
- Work cross-functionally with Industry Leads, Account Managers, and leadership to align strategies and insights into multi-stakeholder projects and partnerships
- Play an active role in hiring and shaping Fetch’s partner manager team culture and structure
- Demonstrate Fetch's values with a growth mindset, especially toward new tools and AI-assisted workflows
- Identify inefficiencies or partner feedback and share them with the pod, leveraging AI tools to solve for recurring issues or speed up repetitive tasks
- Share partner feedback and learnings with the team to optimize processes and surface industry trends, leveraging AI tools or competitive intelligence when available
- Manage complex organizational structures within partner accounts, leveraging LinkedIn or ZoomInfo, in order to drive executive buy-in
Minimum Requirements
- 8+ years of experience in partnerships, sales, or a related field
- Direct experience in digital media, advertising, or consumer data
- Strong organizational and execution skills with the ability to manage multiple priorities
- Strong understanding of digital advertising KPIs and how media solutions drive outcomes
- Strong communication skills with the ability to collaborate across teams and engage with clients
- Bachelor’s degree or equivalent combination of education and experience
Preferred Requirements
- Experience with Salesforce or other CRM platforms
- Client vertical experience
- Exposure to analyzing campaign data and presenting insights to stakeholders
- Experience working cross-functionally with implementation, analytics, or sales teams
- Familiarity with AI-driven decision-support tools (ex. ChatGPT, Gemini AI) or automation tools (ex. Zapier)
- Comfort working in dynamic or evolving environments
Compensation:
At Fetch, we offer competitive compensation packages to the exceptional folks we hire. The base salary range for this position is $135,000-$159,000, and the on-target earnings (OTE) range is $236,250-$278,250. (This does not include accelerators or sales plan incentive funds, which employees may also be eligible for). We also offer all employees equity in Fetch. Discover our benefits at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
Remote
Partner Director, New Business
Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role
The Partner Director independently drives client outreach/prospecting and proposals, and actively works to acquire new clients to the platform. This role contributes directly to revenue through individual and pod quota ownership.
As a seller at Fetch, you’ll own complex sales cycles from outreach through close, identify opportunities, craft proposals, and build trusted mid to executive-level relationships. You’ll partner with Account Managers to expand partnerships and collaborate with senior team members to refine your approach. You’ll adopt AI-driven sales strategies, using advanced tools for executive storytelling, predictive modeling, competitive position, and long-range planning. You’ll mentor others while shaping AI-enabled strategies and processes.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities
- Engage high-profile prospects by sending sales outreach, preparing briefs, and representing Fetch at high-impact industry events
- Drive thought leadership about Fetch and AI’s role in loyalty, commerce, and media
- Generate revenue by actively converting partners and prospects into long-term strategic relationships, securing long-term revenue commitments
- Independently articulate Fetch’s value proposition and ad products
- Strategically plan and grow accounts from test to full partnership, utilizing AI to make performance predictions, investment path modeling, streamline revisions, format outputs, and visualize data-backed recommendations
- Interpret and articulate various data sets and use tools to generate insights. This may include AI-powered dashboards, market intelligence platforms, and campaign optimizers
- Own the development and continuous improvement of strategic playbooks, best practices, and onboarding tools for the team, building frameworks that embed AI into standard Fetch sales processes across verticals
- Develop creative solutions to address complex sales challenges and unlock revenue opportunities, applying AI to design, test, and refine strategic pitches
- Independently forecasting for your book of business, both quarterly and annually, with some oversight, leveraging AI-powered sales forecasting and scenario tools as needed for increased precision
- Develop gap-to-quota plans, supported by AI-generated forecasts and conversion probability insights
- Independently manage Salesforce hygiene, using AI tools to maintain clean records, managing pipelines to identify areas of opportunity/risk, and track conversion
- Prioritize and meet both internal and external deadlines
- Act as a thought partner to ILs on pod performance, championing scalable, AI-powered workflows
- Coach peers by providing feedback, sales planning and strategic pivot.
- Work cross-functionally with Industry Leads, Account Managers, and leadership to align strategies and insights into multi-stakeholder projects and partnerships
- Play an active role in hiring and shaping Fetch’s partner manager team culture and structure
- Demonstrate Fetch's values with a growth mindset, especially toward new tools and AI-assisted workflows
- Identify inefficiencies or partner feedback and share them with the pod, leveraging AI tools to solve for recurring issues or speed up repetitive tasks
- Share partner feedback and learnings with the team to optimize processes and surface industry trends, leveraging AI tools or competitive intelligence when available
- Manage complex organizational structures within partner accounts, leveraging LinkedIn or ZoomInfo, in order to drive executive buy-in
Minimum Requirements
- 8+ years of experience in partnerships, sales, or a related field
- Direct experience in digital media, advertising, or consumer data
- Strong organizational and execution skills with the ability to manage multiple priorities
- Strong understanding of digital advertising KPIs and how media solutions drive outcomes
- Strong communication skills with the ability to collaborate across teams and engage with clients
- Bachelor’s degree or equivalent combination of education and experience
Preferred Requirements
- Experience with Salesforce or other CRM platforms
- Client vertical experience
- Exposure to analyzing campaign data and presenting insights to stakeholders
- Experience working cross-functionally with implementation, analytics, or sales teams
- Familiarity with AI-driven decision-support tools (ex. ChatGPT, Gemini AI) or automation tools (ex. Zapier)
- Comfort working in dynamic or evolving environments
Compensation:
At Fetch, we offer competitive compensation packages to the exceptional folks we hire. The base salary range for this position is $135,000-$159,000, and the on-target earnings (OTE) range is $236,250-$278,250. (This does not include accelerators or sales plan incentive funds, which employees may also be eligible for). We also offer all employees equity in Fetch. Discover our benefits at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
Remote
Senior Partner Director, Emerging Verticals
Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role
The Senior Partner Director, New Verticals expertly drives client outreach/prospecting and proposals, and actively works to convert new and existing partners to long-term strategic partnerships. This role contributes directly to revenue through individual and pod quota ownership.
As a seller at Fetch, you’ll own complex sales cycles from outreach through close, identify opportunities, craft proposals, and build trusted executive-level relationships. You’ll partner with Account Managers to expand partnerships and collaborate with senior team members to refine your approach. You will set the standard for AI-driven selling using advanced tools for executive storytelling, predictive modeling, competitive position, and long-range planning. You’ll mentor others while shaping AI-enabled strategies and processes.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities
- Engage high-profile prospects by sending sales outreach, preparing briefs, and representing Fetch at high-impact industry events
- Drive thought leadership about Fetch and AI’s role in loyalty, commerce, and media
- Generate revenue by actively converting partners and prospects into long-term strategic relationships, securing long-term revenue commitments
- Independently articulate Fetch’s value proposition and ad products
- Work cross-functionally with Industry Leads, Account Managers, and leadership to align strategies and insights into multi-stakeholder projects and partnerships.
- Strategically plan and grow accounts from test to full partnership, utilizing AI to make performance predictions, investment path modeling, streamline revisions, format outputs, and visualize data-backed recommendations
- Interpret and articulate various data sets and use tools to generate insights. This may include AI-powered dashboards, market intelligence platforms, and campaign optimizers
- Own the development and continuous improvement of strategic playbooks, best practices, and onboarding tools for the team, building frameworks that embed AI into standard Fetch sales processes across verticals
- Develop creative solutions to address complex sales challenges and unlock revenue opportunities, applying AI to design, test, and refine strategic pitches
- Full ownership of forecasting for your book of business, both quarterly and annually, with minimal oversight, leveraging AI-powered sales forecasting and scenario tools as needed for increased precision
- Develop gap-to-quota plans, supported by AI-generated forecasts and conversion probability insights
- Expertly manage Salesforce hygiene, using AI tools to maintain clean records, managing pipelines to identify areas of opportunity/risk, and track conversion
- Prioritize and meet both internal and external deadlines
- Influence vertical strategy internally and externally, especially in shaping AI-aligned Go-To-Market plans or competitive responses
- Coach and mentor other Fetch sellers to up-level overall sales effectiveness by leading knowledge sharing across sales
- Play an active role in hiring and shaping Fetch’s partner manager team culture and structure
- Demonstrate Fetch's values with a growth mindset, especially toward new tools and AI-assisted workflows
- Identify inefficiencies or partner feedback and share them with the pod, leveraging AI tools to solve for recurring issues or speed up repetitive tasks
- Share partner feedback and learnings with the team to optimize processes and surface industry trends, leveraging AI tools or competitive intelligence when available
- Manage complex organizational structures within partner accounts, leveraging LinkedIn or ZoomInfo, in order to drive executive buy-in
Minimum Requirements
- 12+ years of experience in partnerships, sales, or a related field
- Direct experience in digital media, advertising, or consumer data
- Strong organizational and execution skills with the ability to manage multiple priorities
- Expert understanding of digital advertising KPIs and how media solutions drive outcomes
- Strong communication skills with the ability to collaborate across teams and engage with clients
Preferred Requirements
- Experience with Salesforce or other CRM platforms
- Enterprise Travel & Entertainment vertical experience
- Exposure to analyzing campaign data and presenting insights to stakeholders
- Experience working cross-functionally with implementation, analytics, or sales teams
- Familiarity with AI-driven decision-support tools (ex. ChatGPT, Gemini AI) or automation tools (ex. Zapier)
- Comfort working in dynamic or evolving environments
Compensation:
At Fetch, we offer competitive compensation packages to the exceptional folks we hire. The base salary range for this position is $175,000 - $189,500 and the on-target earnings (OTE) range is $306,250-$331,625. (This does not include accelerators or sales plan incentive funds, which employees may also be eligible for). We also offer all employees equity in Fetch. Discover our benefits at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
Remote
Senior Account Manager, Emerging Verticals
Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
The Senior Account Manager, Emerging Verticals leads client relationships and engagements, and ensures deliverables align with client needs to drive retention and growth. This role is client-facing and contributes directly to revenue through individual and pod quota ownership.
In this role, you will develop and contribute to campaigns, build relationships, develop expertise in Fetch’s offerings, and apply tools and workflows to improve accuracy and efficiency in client delivery. You are expected to leverage AI-enabled tools and workflows to drive efficiencies, improve data accuracy, and enhance client engagement.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities:
- Own individual revenue targets and contribute to pod revenue goals
- Develop strategies to retain and grow client partnerships, positioning Fetch as a strategic, long-term partner.
- Strategize against deadlines and navigate evolving priorities, modeling resilience for the broader team.
- Build consultative relationships with mid-level or executive client contacts by communicating clearly, following through on tasks, and supporting complex account strategies.
- Drive client engagements by leading partner calls, managing touchpoints, and capturing follow-ups so clients feel consistently supported.
- Develop and maintain partner deliverables such as campaign performance, one-off requests, and analytics requests.
- Own campaign-level decisions within pod strategy, escalating broader risks to your sales counterpart or manager.
- Independently manage the onboarding of new clients and brands, campaign set up, and coordinating materials, so partnerships launch smoothly and expectations are met from the start. Utilize AI-enabled platforms to ensure precision and efficiency.
- Directly manage inputs for campaign setup and programming, using standardized workflows and templates to ensure accuracy and minimize errors.
- Partner with internal teams to track, organize, troubleshoot, and optimize client performance, leveraging AI tools to proactively detect trends or performance risks.
- Collaborate closely with your sales counterpart to drive upsells and expand Fetch’s share of partner budgets using data and trend analysis.
- Ensure clients have access to timely reporting to guide budget allocation, leveraging dashboards to improve transparency and decision-making.
- Work with limited oversight to ensure that partners have access to the data and reporting needed to optimize budget allocation and increase spend, using AI-generated dashboards and insights to surface key opportunities
- Translate data and performance trends into clear, actionable recommendations for clients.
- Independently prepare and deliver client presentations and reviews, including QBRs, using AI to translate complex data into clear insights with visual narratives that drive strategic action.
- Manage revenue actualizations and billing processes, ensuring financial records are accurate and compliant.
- Utilize sales-enablement, AI, automation tools and demonstrate a growth mindset toward adopting new technologies and workflows to increase efficiency.
Minimum Requirements:
- 5+ years of experience in account management, partnerships, sales support, or a related field
- Direct industry experience in digital media, advertising, or consumer data
- Experience supporting renewals, upsells, and client growth conversations
- Strong organizational and execution skills with the ability to manage multiple priorities
- Experience analyzing campaign data and presenting insights to clients or internal stakeholders to drive business outcomes.
- Strong communication and collaboration skills
- Comfort working in dynamic or evolving environments
- Bachelor’s degree or equivalent combination of education and experience
Preferred Requirements:
- Direct client vertical experience
- Familiarity with CRM tools (ex. Salesforce)
- Experience collaborating with implementation, analytics, or other cross-functional teams
- Familiarity with decision-support tools (ex. ChatGPT, Gemini AI) or automation platforms (ex. Zapier)
Compensation:
- At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $95,000 -$113,150. The on-target earnings range for this position is $114,000 - $135,000. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
Remote
VP, Industry Lead, Data Licensing
Chicago, New York | Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role
The VP, Industry Lead, Data Licensing will report directly to the General Manager and will be responsible for leading a portfolio of strategic data partnerships. This leader will oversee relationships with data, measurement, and insights partners, developing commercial strategies that expand how Fetch's first-party purchase data is licensed, distributed, and used to create value for Fetch and its partners.
This role manages a team of sales and account professionals responsible for growing and managing complex data partnerships. The VP will own revenue performance across the portfolio, coach the team through sophisticated commercial negotiations, and develop strategies to deepen existing relationships while identifying new opportunities across the data and measurement ecosystem.
The VP will bring deep knowledge of data licensing and a strong understanding of how transaction, audience, and measurement data is commercialized. They will work closely with Product, Legal, Finance, Analytics, and GTM teams to translate partner needs and market trends into scalable commercial opportunities while protecting the long-term value of Fetch's data assets.
This is a full-time role that can be held remotely in the New York and Chicago areas. This role requires on-site visits to clients in these markets.
Role Responsibilities
- Manage the team's broader acquisition, retention, and expansion strategies across strategic data partnerships, resulting in partnerships that generate revenue and expand the value of Fetch's data assets.
- Oversee Data Partnerships revenue and progress to quota while providing accurate assessment of progress to Fetch leadership.
- Lead and coach the team responsible for complex licensing relationships within data, measurement, insights, and analytics partners.
- Own the strategic direction of major data licensing partnerships, identifying opportunities to expand existing relationships, introduce new use cases, and grow long-term commercial value.
- Guide the team through complex data licensing negotiations, including commercial structures, permitted use cases, distribution rights, data access, renewals, and expansion opportunities in partnership with Legal, Finance, Product, and other cross-functional stakeholders.
- Develop strategies that position Fetch as a differentiated data partner, informed by Fetch's first-party purchase data, partner needs, competitive dynamics, and broader developments across the data and measurement ecosystem.
- Build trusted executive relationships with senior stakeholders across data, analytics, measurement, insights, and commercial organizations.
- Apply a strong understanding of data solutions to identify how Fetch data can support partner use cases.
- Translate market trends and partner feedback into commercial strategies and new opportunities for Fetch's data products and partnerships.
- Partner closely with Product, Analytics, Legal, Finance, GTM, and Operations to evaluate new data use cases and ensure commercial opportunities can be executed and scaled effectively.
- Lead account-level planning and implementation of revenue strategies across the portfolio, leveraging data, partner performance, and market insights to influence decisions.
- Develop the team's AI fluency and influence adoption of tools and processes that improve partner research, account planning, forecasting, and operational efficiency.
- In partnership with GTM, Finance, and People Experience teams, lead hiring processes and onboard new employees, maintaining Fetch values and culture.
- Maintain and coach the team on Salesforce hygiene and accuracy, ensuring data integrity for forecasting and reporting. Identify areas of automation and encourage the use of AI to improve processes.
- Represent Fetch with professionalism and credibility in partner interactions, events, speaking engagements, and conferences.
- Operationalize long-term data partnership strategies into clear, actionable goals for the team.
Minimum Requirements
- 5+ years of people management experience with demonstrated success in mentoring or coaching others to reach performance goals.
- 8+ years of sales experience within data licensing, data partnerships, measurement, digital media, advertising, or related industries.
- Direct experience developing, negotiating, and growing commercial data licensing partnerships.
- Proven success of teams meeting or exceeding sales quotas
- Strong understanding of the data and measurement ecosystem, including how first-party and transaction data can be commercialized across measurement, analytics, audience, or related use cases.
- Experience navigating complex commercial agreements involving data usage, licensing terms, partner rights, and/or data distribution.
- Strong understanding of media performance metrics, advertising KPIs, and how data informs business decisions.
- Proficiency in Salesforce and Excel with strong analytical, forecasting, and organizational skills.
- Advanced fluency with AI tools that support account growth, sales performance, and improve sales processes.
- Bachelor’s degree or equivalent combination of education and experience.
Preferred Requirements
- Experience managing partnerships with data, measurement, market intelligence, or analytics companies.
- Experience working with syndicated data, transaction data, consumer purchase data, audience products, or closed-loop measurement solutions.
- Understanding of the broader advertising and programmatic data ecosystem, including agencies, DSPs, measurement platforms, and data buyers.
- Strong collaboration skills with a track record of working cross-functionally with Product, Legal, Finance, Analytics, and GTM teams to solve problems and deliver results.
- Ability to translate strategic direction from leadership into tactical plans for direct reports.
- Lead by example: you own Fetch’s core values and drive your team towards the company vision. You embody a strong work ethic and operational rigor in processes.
- You’re an expert within the data and measurement ecosystem and understand key partners, partner competitors, emerging use cases, and developments and trends across the industry and adjacent industries.
Compensation
- At Fetch, we offer competitive compensation packages to the exceptional folks we hire. The base salary range for this position is $275,556-$290,000 and the on-target earnings (OTE) range is $372,000-$391,000. (This does not include accelerators or sales plan incentive funds, which employees may also be eligible for). We also offer all employees equity in Fetch. Discover our benefits at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
Chicago, New York | Remote
Technical Account Manager, Data Licensing
Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role
The next step in evolving our data partnerships business will be hiring a Technical Account Manager, Data Licensing In this role, you'll manage the deployment and ongoing delivery of Fetch's data licensing partnerships, serving as the primary connection between external partners and Fetch's Sales, Product, Data, Analytics, and Technical teams.
You'll help translate commercial data licensing agreements into clear implementation plans, coordinate technical requirements and data delivery, and ensure partners can successfully access and use Fetch data in accordance with agreed-upon use cases. You'll manage partnerships from implementation through ongoing delivery, identifying risks, resolving issues, and creating scalable processes that support partner success and revenue growth.
This is a full-time role that can be held remotely in the United States.
Role Responsibilities
- Act as the primary point of contact between data partners and Fetch's internal teams during the deployment and ongoing delivery of data licensing agreements.
- Translate commercial partnership requirements into clear implementation plans, milestones, owners, dependencies, and timelines.
- Manage the end-to-end deployment of licensed data products, coordinating partner onboarding, data delivery, testing, validation, launch, and ongoing support.
- Partner with Sales and Account Management to understand contractual requirements, partner use cases, and expectations, then operationalize those requirements with Product, Data, Analytics, Legal, and Technical teams.
- Develop comprehensive partnership plans that outline implementation requirements, key goals, challenges, dependencies, and future roadmaps with partners.
- Manage partnership delivery and performance, reviewing data and relevant KPIs to monitor timelines, progress, data quality, and partner health.
- Coordinate technical requirements with partners, including data specifications, delivery methods, taxonomy, documentation, and recurring data feeds.
- Identify implementation risks, technical blockers, or data quality issues and coordinate internal and external stakeholders toward resolution.
- Ensure data deployments and ongoing delivery remain aligned with the agreed-upon partnership scope and licensed use cases, escalating potential gaps or changes to the appropriate Sales, Legal, Product, or Technical stakeholders.
- Indirectly contribute to revenue growth by improving implementation, identifying opportunities to expand partner use cases, and surfacing partner needs or feedback to the commercial team.
- Provide partners with regular updates on implementation progress, data delivery, performance, and relevant product or process changes.
- Educate partner stakeholders on Fetch's data products, capabilities, delivery processes, and technical requirements.
- Liaise between partners and internal stakeholders, relaying partner feedback to inform product and process improvements.
- Maintain a thorough, up-to-date understanding of Fetch's data products, licensing capabilities, delivery methods, and strategies that impact partner relationships, including bespoke offerings developed around partner needs.
- Maintain cross-functional program management and communication across Sales, Product, Data, Analytics, Legal, and Technical teams.
- Identify opportunities to standardize and improve deployment workflows, documentation, and partner support as Fetch's data licensing business scales.
- Leverage AI-enabled tools to support documentation, project management, issue identification, partner communication, and operational efficiency.
Minimum Requirements
- 2+ years of technical account management, supporting data licensing.
- Prior experience supporting the implementation or ongoing delivery of data products, data integrations, APIs, or other technical solutions.
- Experience managing complex projects across multiple internal and external stakeholders, including technical and non-technical teams.
- Experience translating partner or business requirements into clear implementation plans, workflows, and deliverables.
- Experience working with complex data and communicating data-informed insights, issues, or recommendations to partners and colleagues.
- Strong project management skills with experience managing timelines, dependencies, risks, and multiple concurrent partner deployments.
- Proficient skills in influencing, problem solving, and managing ambiguity.
- Exceptional written communication skills with the ability to manage and operationalize large-scale projects across multiple teams and stakeholders.
- Able to travel when necessary to support partner meetings, implementations, or presentations.
Preferred Requirements
- Familiarity with data delivery and integration concepts, including APIs, cloud-based data sharing, recurring data feeds, file-based delivery, or similar methods.
- Experience working with technical teams to troubleshoot data quality, implementation, or delivery issues.
- Experience with advanced Excel, including managing and synthesizing large data sets and using functions such as filters, formulas, and pivot tables.
- Knowledge of consumer insights, measurement, and marketing terminology.
- Experience with Salesforce functions and dashboards.
- Experience working cross-functionally with Product, Engineering, Data, Analytics, Legal, Sales, or Account Management teams.
- Familiarity with data licensing concepts such as permitted use cases, data access, delivery requirements, and partner obligations.
- Comfortable with autonomy, resourcefulness, and flexibility in a fast-paced environment.
- Familiarity with AI-driven decision-support or automation tools.
Compensation
At Fetch, we offer competitive compensation packages to the exceptional folks we hire. The base salary range for this position is $121,224-$142,616. We also offer all employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
Remote
Partner Manager, Growth
Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role
The Partner Manager, Growth is an individual contributor sales role, reactivating lapsed clients or expanding existing clients via prospecting and creating or contributing to proposals. This role contributes directly to revenue through individual and pod quota ownership.
As a seller at Fetch, you’ll support the sales cycle from outreach through close, learning how to identify opportunities, craft proposals, and build trusted relationships. You’ll partner with Account Managers to expand partnerships and collaborate with senior teammates to refine your approach. You are also expected to leverage AI-enabled tools to accelerate learning, support research, and drive efficiency in prospecting, meeting prep, pipeline hygiene, and campaign insight capture.
Role Responsibilities:
- Own revenue targets and contribute to individual and/or team goals.
- Support and manage outreach efforts by building prospect lists, preparing briefs, and joining early conversations
- Engage prospects through sales outreach and relationship mapping, leveraging tools like LinkedIn, ZoomInfo, and Salesforce
- Generate revenue by converting partners and prospects into strategic relationships, with decreasing reliance on oversight over time
- Draft and refine proposals and sales materials using templates, summaries, AI tools, and team guidance
- Articulate Fetch’s value proposition and ad products in partner conversations
- Leverage AI-enabled tools to accelerate research, meeting prep, prospecting, and pipeline hygiene
- Develop data-backed narratives for partners by surfacing key campaign takeaways and trends
- Contribute to campaign strategy by connecting performance results to future recommendations
- Build internal relationships with Account Managers and Industry Leads to understand campaign setup and client needs
- Maintain accurate pipeline records in Salesforce, flagging gaps, risks, and updates to ensure visibility
- Support deal workflow through documentation, order forms, post-meeting follow-ups, and internal coordination
- Manage account activity and pipeline by contributing to growth forecasts and opportunity tracking
- Prioritize and meet both internal and external deadlines
- Identify inefficiencies or partner feedback and share them with the pod, proposing solutions with guidance
- Use AI tools to streamline workflows, surface insights, and improve sales execution
Minimum Requirements:
- 2+ years of experience of prospecting and converting new businesses
- Direct experience in digital media, advertising, or consumer data
- Ability to stay organized and prioritize across multiple projects and stakeholders
- Foundational understanding of digital advertising KPIs and how media solutions drive outcomes
- Strong communication skills with the ability to collaborate across teams and engage with clients
- Exposure to analyzing campaign data and presenting actionable insights to stakeholders
- Experience leveraging AI, automation, and other technology to drive measurable impact
- Bachelor’s degree or equivalent combination of education and experience
- Proficient in Salesforce or similar CRM
Preferred Requirements:
- Experience with mid-market clients across relevant industries, including but not limited to CPG, Restaurants, Retail, disruptors, food delivery, or consumer services
- Experience with full funnel marketing solutions, ideally including performance advertising or lower-funnel experience
- Experience collaborating with implementation, analytics, or other cross-functional teams
Compensation:
- At Fetch, we offer competitive compensation packages to the exceptional folks we hire. The base salary range for this position is $103,000-$125,000. The on-target earnings range for this position is $154,500-$187,500 (This does not include accelerators or sales plan incentive funds, which employees may also be eligible for). We also offer all employees equity in Fetch, so that everyone can benefit from Fetch’s growth. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
Remote
Partner Director, Growth
Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role
The Partner Director independently drives client outreach/prospecting and proposals, and actively works to sell through and grow clients. This role contributes directly to revenue through individual and pod quota ownership.
As a seller at Fetch, you’ll own complex sales cycles from outreach through close, identify opportunities, craft proposals, and build trusted mid to executive-level relationships. You’ll partner with Account Managers to expand partnerships and collaborate with senior team members to refine your approach. You’ll adopt AI-driven sales strategies, using advanced tools for executive storytelling, predictive modeling, competitive position, and long-range planning. You’ll mentor others while shaping AI-enabled strategies and processes.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities
- Engage high-profile prospects by sending sales outreach, preparing briefs, and representing Fetch at high-impact industry events
- Drive thought leadership about Fetch and AI’s role in loyalty, commerce, and media
- Generate revenue by actively converting partners and prospects into long-term strategic relationships, securing long-term revenue commitments
- Independently articulate Fetch’s value proposition and ad products
- Strategically plan and grow accounts from test to full partnership, utilizing AI to make performance predictions, investment path modeling, streamline revisions, format outputs, and visualize data-backed recommendations
- Interpret and articulate various data sets and use tools to generate insights. This may include AI-powered dashboards, market intelligence platforms, and campaign optimizers
- Own the development and continuous improvement of strategic playbooks, best practices, and onboarding tools for the team, building frameworks that embed AI into standard Fetch sales processes across verticals
- Develop creative solutions to address complex sales challenges and unlock revenue opportunities, applying AI to design, test, and refine strategic pitches
- Independently forecasting for your book of business, both quarterly and annually, with some oversight, leveraging AI-powered sales forecasting and scenario tools as needed for increased precision
- Develop gap-to-quota plans, supported by AI-generated forecasts and conversion probability insights
- Independently manage Salesforce hygiene, using AI tools to maintain clean records, managing pipelines to identify areas of opportunity/risk, and track conversion
- Prioritize and meet both internal and external deadlines
- Act as a thought partner to ILs on pod performance, championing scalable, AI-powered workflows
- Coach peers by providing feedback, sales planning and strategic pivot.
- Work cross-functionally with Industry Leads, Account Managers, and leadership to align strategies and insights into multi-stakeholder projects and partnerships
- Play an active role in hiring and shaping Fetch’s partner manager team culture and structure
- Demonstrate Fetch's values with a growth mindset, especially toward new tools and AI-assisted workflows
- Identify inefficiencies or partner feedback and share them with the pod, leveraging AI tools to solve for recurring issues or speed up repetitive tasks
- Share partner feedback and learnings with the team to optimize processes and surface industry trends, leveraging AI tools or competitive intelligence when available
- Manage complex organizational structures within partner accounts, leveraging LinkedIn or ZoomInfo, in order to drive executive buy-in
Minimum Requirements
- 8+ years of experience in partnerships, sales, or a related field
- Direct experience in digital media, advertising, or consumer data
- Strong organizational and execution skills with the ability to manage multiple priorities
- Strong understanding of digital advertising KPIs and how media solutions drive outcomes
- Strong communication skills with the ability to collaborate across teams and engage with clients
- Bachelor’s degree or equivalent combination of education and experience
Preferred Requirements
- Experience with Salesforce or other CRM platforms
- Client vertical experience
- Exposure to analyzing campaign data and presenting insights to stakeholders
- Experience working cross-functionally with implementation, analytics, or sales teams
- Familiarity with AI-driven decision-support tools (ex. ChatGPT, Gemini AI) or automation tools (ex. Zapier)
- Comfort working in dynamic or evolving environments
Compensation:
At Fetch, we offer competitive compensation packages to the exceptional folks we hire. The base salary range for this position is $135,000-$159,000, and the on-target earnings (OTE) range is $236,250-$278,250. (This does not include accelerators or sales plan incentive funds, which employees may also be eligible for). We also offer all employees equity in Fetch. Discover our benefits at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
Remote
Partner Director, Restaurants
Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role
The Partner Director independently drives client outreach/prospecting and proposals, and actively works to convert new and existing partners to long-term strategic partnerships. This role contributes directly to revenue through individual and pod quota ownership.
As a seller at Fetch, you’ll own complex sales cycles from outreach through close, identify opportunities, craft proposals, and build trusted mid to executive-level relationships. You’ll partner with Account Managers to expand partnerships and collaborate with senior team members to refine your approach. You’ll adopt AI-driven sales strategies, using advanced tools for executive storytelling, predictive modeling, competitive position, and long-range planning. You’ll mentor others while shaping AI-enabled strategies and processes.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities
- Engage high-profile prospects by sending sales outreach, preparing briefs, and representing Fetch at high-impact industry events
- Drive thought leadership about Fetch and AI’s role in loyalty, commerce, and media
- Generate revenue by actively converting partners and prospects into long-term strategic relationships, securing long-term revenue commitments
- Independently articulate Fetch’s value proposition and ad products
- Strategically plan and grow accounts from test to full partnership, utilizing AI to make performance predictions, investment path modeling, streamline revisions, format outputs, and visualize data-backed recommendations
- Interpret and articulate various data sets and use tools to generate insights. This may include AI-powered dashboards, market intelligence platforms, and campaign optimizers
- Own the development and continuous improvement of strategic playbooks, best practices, and onboarding tools for the team, building frameworks that embed AI into standard Fetch sales processes across verticals
- Develop creative solutions to address complex sales challenges and unlock revenue opportunities, applying AI to design, test, and refine strategic pitches
- Independently forecasting for your book of business, both quarterly and annually, with some oversight, leveraging AI-powered sales forecasting and scenario tools as needed for increased precision
- Develop gap-to-quota plans, supported by AI-generated forecasts and conversion probability insights
- Independently manage Salesforce hygiene, using AI tools to maintain clean records, managing pipelines to identify areas of opportunity/risk, and track conversion
- Prioritize and meet both internal and external deadlines
- Act as a thought partner to ILs on pod performance, championing scalable, AI-powered workflows
- Coach peers by providing feedback, sales planning and strategic pivot.
- Work cross-functionally with Industry Leads, Account Managers, and leadership to align strategies and insights into multi-stakeholder projects and partnerships
- Play an active role in hiring and shaping Fetch’s partner manager team culture and structure
- Demonstrate Fetch's values with a growth mindset, especially toward new tools and AI-assisted workflows
- Identify inefficiencies or partner feedback and share them with the pod, leveraging AI tools to solve for recurring issues or speed up repetitive tasks
- Share partner feedback and learnings with the team to optimize processes and surface industry trends, leveraging AI tools or competitive intelligence when available
- Manage complex organizational structures within partner accounts, leveraging LinkedIn or ZoomInfo, in order to drive executive buy-in
Minimum Requirements
- 8+ years of experience in partnerships, sales, or a related field
- Direct experience in digital media, advertising, or consumer data
- Strong organizational and execution skills with the ability to manage multiple priorities
- Strong understanding of digital advertising KPIs and how media solutions drive outcomes
- Strong communication skills with the ability to collaborate across teams and engage with clients
- Bachelor’s degree or equivalent combination of education and experience
Preferred Requirements
- Experience with Salesforce or other CRM platforms
- Client vertical experience
- Exposure to analyzing campaign data and presenting insights to stakeholders
- Experience working cross-functionally with implementation, analytics, or sales teams
- Familiarity with AI-driven decision-support tools (ex. ChatGPT, Gemini AI) or automation tools (ex. Zapier)
- Comfort working in dynamic or evolving environments
Compensation:
At Fetch, we offer competitive compensation packages to the exceptional folks we hire. The base salary range for this position is $135,000-$159,000, and the on-target earnings (OTE) range is $236,250-$278,250. (This does not include accelerators or sales plan incentive funds, which employees may also be eligible for). We also offer all employees equity in Fetch. Discover our benefits at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
Remote
Account Director, Retail
Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
The Account Director, Retail leads client relationships and plays a critical role in retention and growth. This role is high-impact, client-facing, and contributes directly to revenue through individual and pod quota ownership.
In this role, you will develop strategic campaigns, build and expand executive relationships, develop expertise in Fetch’s offerings, and apply tools and workflows to improve accuracy and efficiency across your pod. As an experienced account professional, you’ll lead strategic conversations, shape account progression, and coach others while expanding Fetch’s impact. You are expected to leverage AI-enabled tools and workflows to drive efficiencies, improve data accuracy, and enhance client engagement.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities:
- Own individual revenue targets and contribute to pod revenue goals
- Develop strategies to retain and grow top-tier partnerships, driving strategic long-term partnerships and success
- Lead executive-level client relationships as the primary point of contact, facilitating strategic conversations, managing key touchpoints, and building consultative trust through clear communication and consistent follow-through.
- Strategize against deadlines and navigate evolving priorities, modeling resilience for the broader team
- Oversee client health by monitoring satisfaction, addressing risks early, and surfacing opportunities to expand relationships
- Ensure the successful execution of partner deliverables such as campaign performance, one-off requests, and analytics requests.
- Collaborate closely with your sales counterpart to identify optimization opportunities, drive upsells, and expand Fetch’s share of partner budgets using data and trend analysis.
- Facilitate the onboarding of new clients and brands, campaign set up, and coordination of materials, so partnerships launch smoothly and expectations are met from the start. Utilize AI-enabled platforms to ensure precision and efficiency.
- Oversee inputs for campaign setup and programming, using standardized workflows and templates to ensure accuracy and minimize errors
- Partner with internal teams to track, organize, troubleshoot, and optimize client performance, leveraging AI tools to proactively detect trends or performance risks
- Serve as a key internal leader in developing and mentoring new team members. Support AI skill development and AI process adoption across the team
- Ensure clients have access to timely reporting to guide budget allocation, leveraging dashboards to improve transparency and decision-making.
- Independently provide partners with access to the data and reporting needed to optimize budget allocation and increase spend, using AI-generated dashboards and insights to surface key opportunities
- Translate data and performance trends into clear, actionable recommendations for clients.
- Independently deliver client presentations and reviews, including QBRs, using AI to translate complex data into clear insights with visual narratives that drive strategic action.
- Oversee revenue actualizations and billing processes, ensuring financial records are accurate and compliant
- Utilize sales-enablement, AI, automation tools and demonstrate a growth mindset toward adopting new technologies and workflows to increase efficiency
- Play an active role in hiring and shaping Fetch’s partner manager team culture and structure
- Demonstrate Fetch's values with a growth mindset, especially toward new tools and AI-assisted workflows
Minimum Requirements:
- 8+ years of experience in account management, partnerships, sales support, or a related field
- Direct industry experience in digital media, advertising, or consumer data
- Experience driving revenue through renewals, upsells, and client growth conversations
- Strong organizational and execution skills with the ability to manage multiple priorities
- Expert in analyzing campaign data and presenting insights to clients or internal stakeholders to drive business outcomes
- Familiarity with AI tools (ex. ChatGPT, Gemini AI) or automation platforms (ex. Zapier) and creating new AI-enabled processes
- Strong communication and collaboration skills
- Comfort working in dynamic or evolving environments
- Bachelor’s degree or equivalent combination of education and experience
Preferred Requirements:
- Direct client vertical experience
- Experienced with CRM tools (ex. Salesforce)
- Experience coaching and collaborating with implementation, analytics, or other cross-functional teams
Compensation:
- At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $110,700-$124,225. The on-target earnings range for this position is $166,050-$186,337. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
Remote
Marketing
Sr. Graphic Designer
Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
Fetch is looking for a Senior Graphic Designer to help bring our brand to life across campaigns, product launches, partnerships, and everyday customer touch points. In this role, you'll lead creative development for high-visibility initiatives, partnering with strategists, copywriters, marketers, and designers to create work that is visually compelling, strategically grounded, and built to perform.
You'll play a key role in elevating creative quality across the Brand Experience team, contributing strong design craft, thoughtful problem-solving, and a collaborative approach to bringing ideas to life.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities:
- Lead creative development for integrated marketing campaigns, product launches, partnerships, and brand initiatives.
- Translate briefs, insights, and creative concepts into polished executions across the app, CRM, paid media, lifecycle, web, and emerging channels.
- Develop visual systems, campaign toolkits, and scalable design frameworks that improve creative consistency, efficiency, and effectiveness across channels.
- Drive alignment across cross-functional partners, proactively navigating feedback, tradeoffs, and competing priorities to deliver cohesive creative solutions.
- Present work with clear rationale and incorporate feedback thoughtfully throughout the creative process.
- Maintain a high bar for craft, consistency, and brand expression across all deliverables.
- Help improve team workflows, creative processes, and design standards.
- Mentor junior designers through feedback, project guidance, and creative coaching, helping elevate overall team capability and design quality.
- Use performance insights, campaign results, and customer feedback to inform creative decisions and continuously improve effectiveness across initiatives.
Minimum Requirements:
- 5–8 years of experience in brand, digital, or integrated marketing design.
- A portfolio demonstrating strong visual craft, conceptual thinking, and campaign development across multiple channels.
- Expertise in Figma and Adobe Creative Suite.
- Strong understanding of typography, composition, visual storytelling, and brand systems.
- Experience leading projects from concept through execution with minimal oversight.
- Translate ambiguous business needs, marketing objectives, and customer insights into clear creative approaches and execution plans.
- Strong communication and presentation skills.
Preferred Requirements:
- Motion design experience.
- Video editing or art direction experience.
- Familiarity with AI-assisted creative workflows and emerging design tools.
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is [$103,000 - $122,000]. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
Remote
B2B Event Marketing Manager
Remote | Hybrid
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
We're seeking an experienced Event Manager with 5+ years of event marketing experience to lead the planning and execution of some of Fetch's highest-profile events. This role goes beyond logistics. You'll be responsible for helping to develop event strategies that support executive engagement, brand awareness, customer relationships, and business growth. You'll collaborate across Marketing, Sales, GTM, Creative, and Executive Leadership to produce memorable experiences that reflect the Fetch brand.
This is a highly visible full-time role requiring strong project management, executive presence, creativity, and the ability to navigate cross-functional initiatives.
The Events Manager will lead planning and execution of Fetch's most impactful executive, proprietary, and internal events. This role will own the end-to-end experience for key third-party industry events—including CES, POSSIBLE while also assisting with the planning and execution of internal events such as the Fetch Sales Offsite and Live Rewarded Leadership Summit. In addition, this role will help oversee Fetch's proprietary event portfolio, including Fetch Fest and Fetch Supper Club, ensuring each experience strengthens client relationships, elevates the Fetch brand, and supports broader business objectives.
This is a remote position; however, preference is for candidates to be based in the Chicago area to facilitate access to our event material inventory and to collaborate in person when needed.
Role Responsibilities:
- Event strategy and objectives
- Executive experience and hospitality
- Sponsorship activation
- Budget management
- Vendor management
- Onsite execution
- Cross-functional coordination
- Post-event reporting and recommendations
Minimum Requirements:
- 5+ years of experience managing B2B marketing events, executive events, or experiential marketing programs.
- Experience managing high-profile third-party conferences and executive hospitality programs.
- Proven ability to manage multiple complex projects simultaneously.
- Strong understanding of event strategy, not just event execution.
- Exceptional organizational and project management skills.
- Experience managing $300,000+ event budgets
- Outstanding communication and stakeholder management skills.
- Willingness to travel approximately 20–30%, including multi-day event support.
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $98,707-$116,126 . Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
Remote | Hybrid
Performance Marketing Manager
Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
We are seeking a search-focused Performance Marketing Manager to lead our growth efforts across Apple and Google ecosystems. This role is primarily responsible for driving high-intent user acquisition through expert management of search-based channels. You will go beyond traditional user acquisition to think about how owned channels drive growth as a whole, leveraging deep expertise in experimentation and creative testing to maintain a competitive edge.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities:
- Primary Channel Ownership: Lead the planning, execution, and daily optimization of Apple Search Ads (ASA) and Google App Campaigns (GAC) to meet efficient growth targets.
- Strategic Management: Lead and manage full-funnel search, YouTube, and Performance Max (PMax) campaigns to capture users across every stage of the journey.
- Growth Mindset & Ownership: Think beyond pure user acquisition to identify how search and owned channels can drive holistic growth for the business.
- Experimentation & Testing: Design and execute a rigorous roadmap for experimentation and creative A/B testing across ad formats, landing pages, and app store assets to continuously improve performance.
- Creative Collaboration: Partner closely with creative teams to develop innovative ad concepts, test new messaging, and ensure assets resonate with search intent.
- Data-Driven Optimization: Monitor key metrics (CPI, CPA, ROAS, LTV, and retention) and collaborate with analytics teams to understand attribution and user behavior.
- Budget & Forecasting: Manage large-scale budgets and forecasting, ensuring efficient resource allocation to maximize ROI.
- Lead with AI: Leverage AI tools to automate workflows, enhance marketing effectiveness, and drive operational efficiency.
Minimum Requirements:
- 5+ years of experience in performance marketing, with a heavy focus on search platforms and mobile app growth.
- Expert-level knowledge of Apple Search Ads and the Google Ads ecosystem (including App Campaigns, YouTube, and PMax).
- Proven track record of managing large-scale budgets and delivering measurable growth results.
- Deep experience in designing and analyzing marketing experiments and creative A/B tests.
- Strong analytical skills with proficiency in Excel/Google Sheets, BI tools, and Mobile Measurement Platforms (MMPs) such as AppsFlyer, Adjust, or Branch.
- Ability to adapt with agility in a fast-paced, dynamic environment.
- Exceptional cross-functional collaboration skills, particularly with creative and technical teams.
Preferred Requirements:
- Experience with rewards-driven mobile apps.
- Familiarity with SQL or advanced data analytics skills.
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $111,324-$130,969. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
Remote
Director, Marketing Insights
Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
As Fetch continues to grow across its consumer and partner businesses, Marketing needs a unified understanding of the audiences, markets and cultural forces shaping growth. The Director, Marketing Insights will define how audience, consumer, cultural and market intelligence informs strategy across Fetch Marketing.
This role will set the long-term vision and operating model for Marketing Insights, connecting first-party behavioral data, third-party research, audience research, social intelligence, cultural signals and market intelligence into actionable business decisions. Working across Brand, Consumer Marketing, Product Marketing, Growth Marketing, Partner Marketing and The Rewards Lab, this leader will help Marketing understand who we should reach, where we can grow and what matters next.
This is more than a research function. The Director will establish the strategic questions Marketing should be asking, build the capabilities to answer them and translate intelligence into recommendations that influence audience strategy, positioning, campaign direction, investment and growth.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities:
Market Insights Strategy & Audience Intelligence
- Define the long-term vision, strategy and roadmap for the Marketing Insights function.
- Establish a shared Marketing framework for audience segmentation, personas, audience research, behavioral intelligence, cultural intelligence and TAM.
- Integrate first-party behavioral data, third-party research, social intelligence, qualitative insights and market signals into a differentiated view of Fetch’s audiences and markets.
- Anticipate emerging audience, cultural, competitive and market shifts and proactively identify the opportunities and risks that matter most.
- Determine the research capabilities, methodologies, data sources, technology, AI-enabled tools and external partnerships needed to support Marketing’s evolving intelligence needs.
Strategic Marketing & Data Storytelling
- Shape marketing strategy by translating intelligence into recommendations that influence audience prioritization, positioning, go-to-market strategy, campaign direction and Marketing investment.
- Advise Marketing leadership on trade-offs across audiences, initiatives, markets, and investment opportunities, balancing consumer opportunity, business impact, brand considerations, cost and risk.
- Partner across Brand, Consumer Marketing, Product Marketing, Growth, Partner Marketing and The Rewards Lab to embed insights into planning and decision-making.
- Transform proprietary data and research into compelling narratives that strengthen Fetch’s B2C and B2B storytelling and differentiation.
- Partner with teams responsible for external insight programs, including Fetch Finds, contributing proprietary audience and market intelligence that strengthens their work.
- Bring an independent, evidence-based point of view to annual planning, major initiatives and strategic decisions.
Organizational Leadership & Capability Building
- Design and scale the Marketing Insights organization, establishing clear ownership across audience, research, social intelligence and related capabilities.
- Build the right mix of internal talent, external partners, syndicated research, technology and AI-enabled capabilities based on business value and strategic need.
- Embed insights into Marketing’s planning, campaign, positioning, audience prioritization and investment processes through repeatable frameworks and operating mechanisms.
- Develop and lead a high-performing team, creating leadership depth and enabling the organization to scale beyond individual contributors.
- Establish standards for quality, rigor and effective use of insights across Marketing.
What Success Looks Like:
- Establish Marketing Insights as a trusted strategic capability across Brand Experience.
- Drive measurable changes in audience strategy, positioning, campaign direction, investment priorities and growth decisions through evidence-based insights.
- Create a differentiated, proprietary understanding of Fetch’s audiences, markets and cultural context.
- Embed shared audience and market intelligence into Marketing planning and decision-making.
- Build a scalable Insights organization with strong systems, clear ownership and leadership depth.
Qualifications:
- 8+ years of experience in marketing insights, audience strategy, consumer insights, market research, strategic planning, analytics or a related discipline.
- Demonstrated experience leading or building an Insights, Audience Strategy, Consumer Insights or Market Research function.
- Deep experience with audience segmentation, personas, audience research, market intelligence and strategic frameworks.
- Proven ability to synthesize first-party data, third-party research, cultural intelligence and market signals into executive-level recommendations.
- Demonstrated experience influencing senior leaders and translating insights into meaningful marketing or business decisions.
- Experience prioritizing an Insights portfolio, allocating resources and managing external research partners or vendors.
- Demonstrated success building and developing high-performing teams and future leaders.
- Strong executive communication, storytelling and strategic problem-solving skills.
- Curiosity about people, culture, markets and the behaviors that shape business growth.
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $146,200-$172,000. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
Remote
AI and Data
Staff Data Scientist
Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
Meet Fetch AI & Data
AI & Data at Fetch sit at the center of how we understand our business, make decisions, and build intelligent products. The organization operates as an integrated AI & data ecosystem, spanning multiple disciplines, including data engineering, analytics engineering, machine learning, experimentation, and data platforms, all working together to turn data into durable business and customer impact.
Teams operate in complex problem spaces where requirements evolve, tradeoffs are constant, and the right answer is rarely obvious. Success depends on strong technical judgment, comfort with ambiguity, and the ability to gather context and make informed decisions while balancing quality, performance, scalability, and responsible use.
Practitioners across this org contribute hands-on to production systems, analytical foundations, and intelligent features. You will collaborate closely with product, platform, and engineering partners, help shape standards and best practices, and ensure our AI and data capabilities scale reliably as Fetch grows.
About the role:
Fetch is at a critical inflection point in how data and science inform the company's most important decisions. With millions of monthly active users, rich item-level purchase data, and increasing investment in AI-driven products like FetchGPT, Fetch has an opportunity to establish a rigorous, scalable measurement and causal reasoning foundation that powers pricing, incentives, growth, marketing investment, and financial planning.
We are seeking a Staff Data Scientist to serve as the company-wide scientific and measurement leader. This role goes beyond traditional analytics or domain ownership. You will define how Fetch measures value, reasons about causality, and translates evidence into executive decisions. You will own core measurement frameworks, architect semantic and metric foundations, and set the scientific quality bar across analytics, experimentation, and strategic modeling.
Within your first year, you will define Fetch's MAU × ARPU measurement operating system, establish canonical metrics and semantic standards powering FetchGPT and executive reporting, and deliver strategic models such as marketing mix, elasticity, and incentive sensitivity that directly inform leadership decisions.
What You'll Do at Fetch:
Company Measurement and Causal Strategy
- Define and own Fetch's company-level measurement framework anchored in MAU × ARPU.
- Establish decision frameworks for pricing, incentives, and value trade-offs.
- Set standards for evidence quality, uncertainty, and confidence in decision-making.
- Define the causal reasoning model used across product, growth, marketing, and finance.
- Own the scientific capability roadmap including elasticity, value curves, MMM, and forecasting.
Semantic and Data Architecture
- Architect the semantic mart and metric logic powering FetchGPT and scalable insights.
- Define canonical metric definitions and unify logic across experimentation platforms, dashboards, and diagnostics.
- Partner with Analytics Engineering and Data Platform to build foundational data assets.
- Establish BI standards and eliminate redundant or conflicting dashboards.
Scientific Governance and Experimentation
- Serve as the quality bar for high-impact analytics and diagnostics.
- Review strategic analyses to ensure correct interpretation and mechanism alignment.
- Set scientific rules for experimentation and validate high-risk tests such as pricing and incentives.
- Ensure observational and experimental results reconcile cleanly.
- Create templates and interpretation guides to standardize rigor.
Strategic Modeling Ownership
- Own cross-company models that drive executive decisions, including marketing mix modeling, elasticity and incentive sensitivity, value expectation curves, strategic forecasting, and financial mechanism models supporting MAU × ARPU planning.
Org-Wide Scientific Leadership
- Raise the scientific maturity of the data science and analytics organization.
- Design upskilling programs in statistics, causality, modeling, and storytelling.
- Author best-practice modeling libraries and documentation.
- Serve as a technical anchor and thought partner for senior ICs across the org.
- Establish norms for rigorous, transparent, mechanism-driven insights.
Technical Excellence
- Apply advanced statistical and causal methods to company-level problems.
- Build scalable, production-ready analytical frameworks in partnership with engineering.
- Champion best practices in experimentation design, model validation, and reproducibility.
- Leverage modern analytics tooling such as Python, SQL, Snowflake, dbt, and experimentation platforms.
Minimum Qualifications
- 8+ years of experience in data science, economics, statistics, or applied research, including experience operating at Staff or Principal scope on company and/or org-level problems.
- Deep expertise in causal inference, experimental design, and observational analysis, with demonstrated ownership of high-stakes business decisions informed by causal evidence.
- Experience defining and owning company-level measurement frameworks, canonical metrics, or strategic models used by senior leadership.
- Proven ability to influence and support executive decision-making, including presenting trade-offs, uncertainty, and recommendations that directly impact strategy.
- Exceptional written and verbal communication skills, with the ability to explain complex causal and modeling concepts to non-technical senior audiences.
- Bachelor's degree in a quantitative field.
Preferred Qualifications
- Advanced degree in a quantitative discipline.
- Hands-on experience owning and maintaining strategic models such as marketing mix models, elasticity estimates, incentive sensitivity, or long-range forecasts used in executive planning.
- Experience in large-scale consumer products, marketplaces, ad-supported platforms, or incentive-driven systems with complex value trade-offs.
- Experience in ads ranking, relevance, retrieval, recommendation, or personalization systems.
- Experience in ad measurement, attribution, incrementality, experimentation, or optimization.
- Core ads product/platform experience - building or scaling systems that determine which ads are shown, how they perform, or how that performance is measured.
- Experience defining semantic layers, metric governance, or data contracts at scale across multiple teams or functions.
- Demonstrated track record of org-wide scientific leadership without direct people management, including setting standards, reviewing work, and raising the technical bar across teams.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Compensation: At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
Remote
Operations
Director, Trust & Safety
Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
Fetch is building the world’s most rewarding shopping experience, helping millions of consumers turn everyday purchases into value. As our platform grows, protecting the integrity of our ecosystem is critical to maintaining trust with users, partners, and the business.
The Trust & Safety Detection & Intelligence team is responsible for identifying, investigating, and disrupting fraud, abuse, and other threats across Fetch’s platform. This team combines investigative rigor, data-driven analysis, detection development, automation, and cross-functional strategy to understand emerging risks and drive scalable anti-abuse solutions.
As the Director, Trust & Safety Detection & Intelligence, you will lead the strategy, operating model, and execution systems for Fetch’s core fraud detection and threat intelligence function. You will be accountable for how Fetch detects emerging abuse, investigates complex threat activity, prioritizes risk, develops durable controls, and translates intelligence into product, policy, operational, and enforcement improvements.
You will partner with senior leaders across Product, Engineering, Data Science, Operations, Legal, Policy, GTM, Revenue, and other Trust & Safety functions to ensure Fetch can identify and respond to sophisticated abuse patterns with speed, accuracy, and strategic clarity. This role is ideal for a leader who can scale high-performing teams, build durable detection and intelligence systems, and influence company-level decisions that protect Fetch’s users, partners, and platform trust.
Role Responsibilities:
- Lead the Trust & Safety Detection & Intelligence function, setting strategy, priorities, operating rhythms, success metrics, resource plans, and quality standards.
- Build scalable systems to identify, assess, and respond to fraud, abuse, coordinated activity, policy evasion, incentive manipulation, account abuse, and emerging threats.
- Own the detection rules layer and the binding fraud determination, setting and prioritizing detection and ML requirements and deciding whether observed behavior constitutes fraud or abuse.
- Connect detection and intelligence priorities to business outcomes, including rewards economics, revenue integrity, partner trust, user trust, enforcement quality, and the safe scalability of Fetch's platform.
- Drive the development and continuous improvement of detection logic, dashboards, analytical methods, automation, and analyst workflows to improve coverage, precision, and speed, applying machine learning and automation to signal discovery, triage, detection quality, and analyst productivity where it measurably improves outcomes and validating accuracy before any enforcement is automated.
- Oversee complex investigations and intelligence programs that produce actionable findings and executive-ready risk assessments, and partner across Product, Engineering, Data Science, Operations, Legal, Policy, Product Risk, and Partner Integrity to translate them into durable product, policy, operational, and enforcement improvements.
- Establish performance measures for detection quality, investigation outcomes, enforcement impact, detection lag, operational health, and residual risk, and develop senior analysts, investigators, and future leaders against high standards for rigor, documentation, decision-making, and escalation.
- Partner across Product, Engineering, Data Science, Operations, Legal, Policy, Product Risk, and Partner Integrity to translate intelligence into durable product, policy, operational, and enforcement improvements.
- Develop senior analysts, investigators, and future leaders while establishing high standards for investigative rigor, documentation, decision-making, escalation, and stakeholder communication.
Minimum Requirements:
- 10+ years of experience in fraud detection, investigations, threat intelligence, trust & safety, risk operations, cybersecurity, data analysis, or a related field, including leadership of complex programs with measurable business impact.
- 5+ years of people leadership experience managing senior analysts, investigators, technical ICs, or operational teams and developing high-performing leaders.
- Proven experience building or scaling detection and intelligence operating models, workflows, quality standards, reporting systems, and performance metrics.
- Strong analytical and technical fluency with large datasets, dashboards, SQL or SQL-like querying, case management and detection systems, and analytical tooling, including designing, writing, testing, tuning, and evaluating fraud rules or other detection logic.
- Track record of partnering across Product, Engineering, Data Science, Operations, Legal, Policy, and business teams to deliver scalable anti-abuse or risk mitigation solutions.
- Strong executive communication and judgment, with the ability to define ambiguous problems, align stakeholders, explain risk tradeoffs, and recommend clear action.
Preferred Requirements:
- Leadership experience in fraud detection, threat intelligence, marketplace integrity, payments risk, loyalty or rewards abuse, cybersecurity, or a related risk domain.
- Experience building detection systems, investigative workflows, escalation frameworks, automation, or operational playbooks in a scaled environment.
- Familiarity with rules-based detection, Python, graph analysis, anomaly detection, machine learning-assisted workflows, or similar analytical methods.
- Track record of identifying emerging abuse patterns early and translating intelligence into product, policy, operational, partner, or enforcement improvements.
- Experience influencing senior leaders and balancing investigative depth, operational speed, enforcement quality, user trust, partner impact, and business objectives.
- Experience with capacity planning, roadmap prioritization, tooling investment, or budget ownership for a growing function.
Compensation: At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $176,323-$207,439. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
Remote
Staff AI Evaluation Lead
Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
At Fetch, we’re building AI and automation systems that make our work smarter, faster, and more scalable. The AI Operations team ensures our models, automations, and LLM systems perform with quality, reliability, and measurable impact.
As a Staff AI Evaluation Lead, you’ll own automation and evaluation programs across AI Operations. You’ll translate business and functional goals into scalable systems, define how we measure quality, and ensure automation and evaluation become durable, high-impact capabilities across the organization.
This role is ideal for someone who combines deep technical problem-solving with systems-level thinking and strong cross-functional leadership.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities:
- Own programs: Lead complex, high-impact automation and evaluation initiatives across workflows or teams
- Design scalable solutions: Architect end-to-end workflows integrating datasets, evaluations, automations, and HITL processes; build the harness and reusable components other analysts build against; build evaluation pipelines that run against production without hands-on operation
- Establish standards: Define dataset standards, evaluation methodology, failure taxonomy, and quality measurement across AI Operations; verify that projects you don't run are meeting them; own the process by which those standards get made and used
- Own metric definitions: Create and maintain the metric definitions the org evaluates against, validate them against real production behavior, and revise them as models, tooling, and system architectures change
- Set the bar for production: Define the quality bar a system clears before it reaches production and where human review stays in the loop, and pull a system back when it stops meeting the bar
- Allocate evaluation depth by risk: Decide which systems get what depth of evaluation given finite capacity, name the risk accepted on the rest, and make that tradeoff visible to project stakeholders
- Keep the evaluation stack current: Define when a change to a model or platform requires re-baselining across the org and own the process for doing it; evaluate new models and AI capabilities as they ship and decide what the org adopts
- Improve systems at scale: Lead redesign of workflows, tooling, and processes to improve performance and durability across AI Operations, not only within your own programs
- Drive cross-functional alignment: Influence priorities and partner with Engineering, Product, and AI teams to deliver solutions
- Measure and communicate impact: Define success metrics and communicate performance and recommendations to leadership
- Elevate the team: Raise the bar through your work and actively mentor others by sharing approaches, guiding problem-solving, and enabling the team to build stronger automation and evaluation capabilities
- Drive innovation: Stay current on emerging tools and approaches; pilot and translate them into actionable improvements for the team
Minimum Requirements:
- 8+ years of professional experience AI, machine learning, operational automations, or a related field.
- Proven ability to lead complex automation or evaluation initiatives across systems or teams
- Experience designing, building, and scaling evaluation frameworks, datasets, and quality systems at scale for LLMs or AI products
- Fluency in SQL, JSON, APIs, and scripting with AI assistance, and ownership of the technical direction of the evaluation stack
- Deep working knowledge of LLM and agentic system behavior, automation platforms, and system design, demonstrated in systems you have built
- Experience with data pipelines, APIs, and production systems
- Experience in influencing cross-functional stakeholders and aligning priorities
- Demonstrated ability to define metrics and drive measurable business impact
Preferred Requirements:
- Experience mentoring or leading technical contributors
- Experience evaluating agentic systems in production at scale
- Experience setting technical standards adopted across an organization
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $129,000 - $152,000. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
Remote
Enterprise Strat and Ops
Senior Program Manager, Product and Marketing Operations
Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
Fetch is seeking a Senior Program Manager to build, own, and continuously improve the planning and performance systems that enable Product and Marketing to operate effectively.
In this high-impact individual contributor role, you'll partner closely with Strategy & Operations leadership to translate operating model vision into durable systems. You'll build the planning infrastructure, reporting systems, and recurring operating mechanisms that leaders rely on to make better decisions, while using AI and automation to reduce manual work and improve organizational scale.
This role sits at the intersection of program management, operations, analytics, and organizational effectiveness. It is best suited for someone who enjoys building systems, simplifying complexity, and creating leverage for the teams around them.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities:
Planning Systems
- Build and run the infrastructure supporting annual planning, quarterly planning, roadmap reviews, and planning cycles.
- Create planning templates, planning calendars, dependency trackers, executive rollups, and portfolio cross-cuts that help leaders identify gaps, overlaps, sequencing risks, and capacity constraints.
- Build the workflows, reporting, and automation that keep planning running smoothly before, during, and after each planning cycle.
- Continuously improve planning systems as organizational needs evolve.
Performance Systems
- Build and run the OKR operating system, including templates, reporting, status collection, executive summaries, and review cycles.
- Build KPI dashboards, scorecards, and reporting that provide visibility into priorities, progress, organizational health, and business performance.
- Create a consistent operating model for evaluating cross-functional initiatives and integrated marketing moments.
- Automate recurring reporting and executive rollups wherever possible while continuously improving the quality and usefulness of insights.
Operational Leverage
- Identify opportunities to simplify, standardize, and automate recurring work across Product and Marketing.
- Design and implement AI-enabled workflows that reduce manual planning, reporting, documentation, and coordination.
- Build reusable templates, tooling, documentation, and automations that improve consistency and reduce operational overhead.
- Drive adoption of new systems through enablement, feedback, and continuous improvement.
Minimum Requirements:
- 8+ years of experience in program management, strategy & operations, marketing operations, product operations, business operations, or a related field.
- Demonstrated experience building and operating planning systems, reporting systems, or other cross-functional operating infrastructure.
- Proven ability to translate strategic direction into scalable workflows, systems, and organizational adoption.
- Experience driving complex cross-functional initiatives from concept through operationalization in a fast-paced, high-growth environment.
- Strong analytical and problem-solving skills, with the ability to use data to improve decisions and influence stakeholders.
- Exceptional cross-functional leadership skills and ability to influence without direct authority.
- Excellent written and verbal communication skills, including experience preparing executive-level reporting and recommendations.
- Demonstrated fluency with AI-enabled workflow design, automation, and process improvement, with experience applying AI to improve operational scale and efficiency.
Preferred Qualifications:
- Experience building or scaling a PMO, Product Operations, Marketing Operations, or Strategy & Operations function.
- Experience building planning systems, OKR systems, executive reporting, or organizational operating mechanisms.
- Familiarity with product development lifecycles and marketing operating models.
- Experience designing dashboards, executive reporting, or planning tooling.
- Experience leveraging AI to redesign workflows and improve organizational efficiency.
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $144,334-169,805. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
Remote
Data & Expanded Core Strategy & Operations Director
Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
Fetch is seeking a Director, Strategy & Operations supporting our Data & Expanded Core verticals. In this high-impact, senior individual contributor role, you’ll act as a strategic thought partner to the Data GM and Expanded Core SVP which represent some of most nascent and fast-growing verticals. You’ll shape and execute initiatives that fuel growth, sharpen execution, and bring clarity to complexity.
As a key player in some of Fetch’s newest business areas, you will have a unique vantage point to understand our most promising growth initiatives. In this role, you'll help the revenue leaders on Data and Expanded Core to focus on what matters most by “cutting through the noise” and making sure all strategy and operations decisions are data-driven and properly sequenced and prioritized. You’ll also play a key role in channel management across our sales teams and expanded core verticals – ensuring execution and coordination across teams.
You will be hands-on with data collection, generating insights through analysis, and crafting high-impact recommendations for the revenue leaders you directly support and the Fetch executive team. This role is a blend of strategy and operations, requiring the ability to leverage data-backed insights to align on high-level strategy and then operationalize that strategy through the team to ensure execution and performance.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities:
- Support Revenue Leaders in Product Strategy: Act as a trusted advisor to the revenue leaders on Data and Expanded Core, helping “champion and challenge” key decisions; then once decisions are made, helping them prioritize and drive the action plans that promote growth and success for the Expanded Core businesses.
- Data-Driven Insights: Perform in-depth data collection and analysis to inform decision-making, framing trade-offs and providing actionable recommendations that balance risk and reward.
- Operational Excellence: Ensure focused execution of product strategies, driving focus on key milestones and KPIs while minimizing distractions and maximizing execution velocity
- Cross-Functional Leadership: Collaborate with cross-functional teams to establish key metrics, and develop dashboards (as needed), ensuring a unified view of business performance.
- Executive-Level Reporting: Deliver clear, data-backed insights and recommendations to the SVP and their leaders, as well as the Fetch executive team, supporting high-level decision-making.
Skills you will need for this position:
- 8+ years of experience in product management, consulting, or sales strategy & operations, with specific experience working on zero to one and/or one to two businesses in this capacity.
- Strategic Problem-Solving: Ability to break down complex challenges, identify root causes, and develop actionable, high-impact solutions.
- Data Analysis: Proficiency in data analysis tools (e.g., SQL, Excel) to extract and interpret data for informed decision-making.
- Data-Driven Decision Making: Ability to leverage data insights to drive strategy and operations, identifying trends and areas for improvement.
- Execution Excellence: A “get things done” attitude with a proven track record of successfully driving initiatives from planning to execution.
- Financial Acumen: Experience with budgeting, forecasting, and financial analysis to evaluate business performance and guide strategic decisions.
- Project Management: Familiarity with tech industry product development processes and lifecycle for consumer and enterprise businesses. Strong organizational skills to manage multiple projects, set priorities, and meet deadlines.
- Process Optimization: Experience in streamlining processes using technology to improve efficiency and scalability.
- Adaptability: Ability to thrive in fast-paced, high-growth environments, with the flexibility to pivot as business priorities evolve.
- Critical Thinking: Strong analytical and critical thinking skills to approach problems systematically and deliver well-rounded solutions.
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $177,692 - $209,049. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
Remote
Go-To-Market Manager
Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
We’re looking for a highly operational, data-driven Manager to help scale our Mobile App Campaign business. As Manager, Mobile Apps GTM, you will play a critical role in turning an emerging offering into a repeatable, scalable business by building strong operational processes and ensuring campaigns launch and perform successfully.
As the Manager, Mobile Apps GTM, you will own the day-to-day management and execution of App Engagement Offer campaigns, ensuring opportunities move efficiently from pipeline through launch, optimization, and ongoing performance management. You will serve as the operational quarterback across Sales, Product, Tech, Implementation, and external partners—keeping campaigns on track, identifying issues early, driving resolution, and creating visibility into the health of the business.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities:
- Drive operational excellence: Build and maintain scalable processes, trackers, and operating rhythms that improve campaign readiness, reduce execution risk, and create consistency as the business grows.
- Manage pipeline & launch readiness: Maintain clear visibility into the campaign pipeline, proactively identify blockers and dependencies, and partner with Sales and cross-functional teams to keep opportunities progressing toward launch.
- Monitor & optimize campaign performance: Track campaign delivery and performance, identify trends or underperformance, diagnose potential operational, technical, or advertiser-level drivers, and coordinate actions to improve outcomes.
- Coordinate cross-functional execution: Serve as the central point of coordination across Sales, Product, Tech, Implementation, and external partners, driving clear ownership, timelines, communication, and issue resolution.
- Support advertiser activation: Help Sales and clients navigate campaign requirements, setup, MMP integrations, and launch processes, pulling in technical or product partners when needed.
The ideal candidate:
- Exceptional operator: You are highly organized, detail-oriented, and comfortable managing multiple campaigns, stakeholders, timelines, and dependencies at once without losing sight of what matters most.
- Strong program manager: You can take a complex, cross-functional initiative, break it into clear workstreams and milestones, establish ownership, and proactively drive it to completion.
- Data-driven problem solver: You are comfortable working with campaign and pipeline data, identifying patterns and outliers, diagnosing root causes, and translating findings into concrete actions.
- Proactive issue manager: You anticipate risks before they become problems, quickly identify when something is off track, and bring the right people together to resolve issues.
- Effective cross-functional partner: You communicate clearly and build strong working relationships across Sales, Product, Tech, Operations, and external partners, influencing teams without direct authority.
- Comfortable with ambiguity: You thrive in an evolving business where processes are still being built and are willing to create structure, improve workflows, and roll up your sleeves to get things done
Minimum Requirements:
- 5+ years of experience in program management, business operations, advertising operations, GTM operations, client solutions, or a related field
- Demonstrated experience managing complex, cross-functional programs or operational workflows with multiple dependencies
- Strong analytical skills, including experience using data to monitor performance, identify issues, and drive decisions
- Strong project management and organizational skills, with demonstrated ability to manage multiple priorities and deadlines simultaneously
- Experience working collaboratively across technical and commercial teams
- Strong written and verbal communication skills, with the ability to clearly communicate status, risks, decisions, and next steps
Preferred Requirements:
- Mobile app advertising, performance marketing, MMPs, attribution, app-install campaigns, or third-party advertising platforms
- Campaign operations, advertising operations, or performance optimization
- Working directly with Product and Engineering teams on technical integrations or troubleshooting
- Building operational processes or workflows for a new or rapidly scaling business
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $110,087-$129,514. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
Remote
Expanded Core
Manager, User Analytics and Insights (Marketing)
Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
As the Manager of User Analytics & Insights supporting Marketing within our Expanded Core organization, you will lead a team responsible for delivering analytics and insights that help Fetch improve how we acquire, engage, retain, and reactivate users across a growing portfolio of products and experiences.
Reporting to the Sr. Director of User Analytics & Insights, you will translate marketing and business priorities into analytical plans, measurement approaches, audience strategies, experiments, and actionable recommendations. You will partner closely with Marketing, Product, Engineering, Analytics Engineering, and other cross-functional teams to ensure stakeholders have the data and insights needed to make informed decisions.
This is a hands-on people leadership role. You will manage and develop analysts while maintaining meaningful individual-contributor ownership of high-priority analyses and complex analytical work. You will be comfortable reviewing and writing SQL, evaluating campaign performance, designing experiments, developing audiences, identifying performance drivers, and translating findings into clear recommendations.
Success in this role means building a high-performing analytics team that consistently delivers accurate, actionable insights; improving the quality and consistency of marketing measurement; and helping partners understand the incremental impact of marketing investments on user and business outcomes.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities:
Marketing Analytics Leadership
- Lead the day-to-day delivery of marketing analytics across acquisition, onboarding, engagement, retention, reactivation, and cross-product adoption priorities.
- Partner with the Sr. Director of User Analytics & Insights to translate the broader analytics roadmap into clear priorities, analytical workstreams, and team deliverables.
- Work with Marketing, Product, Engineering, Analytics Engineering, and other cross-functional stakeholders to translate defined business questions into structured analytical plans and recommendations.
- Apply established approaches for campaign measurement, incrementality, audience evaluation, attribution, and lifecycle performance, identifying opportunities to improve analytical consistency and quality.
- Connect marketing performance to relevant downstream outcomes, including user growth, retention, revenue, margin, and customer lifetime value.
- Manage team priorities and delivery against the agreed roadmap, balancing stakeholder needs, analytical complexity, measurement feasibility, and team capacity.
- Surface significant prioritization conflicts, measurement limitations, resource constraints, and business trade-offs to the Sr. Director when broader alignment or decisions are required.
- Communicate analytical findings, limitations, and recommendations clearly to technical and non-technical stakeholders, including senior partners when appropriate.
Analytics Ownership
- Personally lead high-priority or technically complex analyses while appropriately delegating work across the team.
- Write and review SQL used for campaign measurement, customer segmentation, behavioral analysis, experiment readouts, and opportunity sizing.
- Develop analytical approaches that connect marketing exposure and engagement to downstream user behavior and financial outcomes.
- Conduct deep-dive analyses to understand performance changes, identify root causes, evaluate hypotheses, and recommend specific actions.
- Develop and maintain dashboards, recurring reporting, and self-service tools that allow stakeholders to monitor performance and answer common business questions.
- Partner with Analytics Engineering to identify data-quality issues, automate repeatable workflows, and improve the reliability and usability of data assets supporting Marketing Analytics.
- Ensure team analyses are well documented, reproducible, and structured for reuse across relevant campaigns and business areas.
- Remain close to the data and analytical work to challenge assumptions, identify measurement gaps, and coach team members on stronger analytical approaches.
Experimentation and Incrementality
- Lead measurement for marketing experiments and assigned programs, including hypothesis development, power analysis, audience construction, metric selection, test design, analysis, and interpretation.
- Partner with Marketing and Product stakeholders to evaluate when randomized testing or other causal measurement approaches are appropriate.
- Help stakeholders distinguish observed performance from incremental impact when evaluating marketing programs.
- Evaluate campaign performance across immediate response metrics and relevant downstream outcomes such as retention, repeat engagement, cross-product adoption, revenue, and margin.
- Apply holdout, matched-market, observational, or other causal measurement approaches when traditional A/B testing is not feasible.
- Translate experiment results into clear recommendations on whether programs should be scaled, modified, extended, further tested, or discontinued.
- Develop reusable templates, methodologies, and measurement approaches that improve experimentation consistency and efficiency across the Marketing Analytics team.
- Identify limitations in existing measurement approaches and recommend improvements to the Sr. Director and relevant partners.
Audience Strategy and Lifecycle Insights
- Develop and evaluate user segments and audiences supporting acquisition, engagement, retention, and reactivation programs.
- Identify meaningful behavioral, value-based, lifecycle, and propensity-based customer groups using available customer and behavioral data.
- Partner with Marketing and Product teams to translate analytical insights into targeting, personalization, messaging, and lifecycle opportunities.
- Evaluate whether audience strategies generate incremental value and identify instances where observed performance may reflect shifts between channels, programs, or customer groups.
- Analyze customer behavior across relevant products and experiences to identify opportunities for improved engagement and retention.
- Surface campaign and audience learnings that may inform broader customer, marketing, and product strategies across Expanded Core.
- Partner with stakeholders to turn analytical findings into clearly defined opportunities for testing and optimization.
Team Leadership and Development
- Manage, coach, and develop marketing analytics team members, setting clear expectations for analytical quality, ownership, stakeholder partnership, and delivery.
- Assign and delegate work based on team priorities, individual capabilities, development opportunities, and available capacity.
- Review analytical approaches, SQL, experiment designs, dashboards, visualizations, and recommendations to ensure accuracy, methodological rigor, and business relevance.
- Coach analysts to move beyond reporting results toward identifying drivers, explaining implications, and recommending actions.
- Provide regular feedback and development guidance and support team members in building analytical, technical, and stakeholder-management capabilities.
- Maintain and improve team processes for prioritization, documentation, knowledge sharing, quality review, and analytical consistency.
- Identify recurring capability or capacity gaps and partner with the Director on appropriate solutions.
- Support hiring, onboarding, and development of analytics talent as the team evolves.
- Foster a team environment centered on analytical objectivity, curiosity, collaboration, accountability, and continuous improvement.
Minimum Qualifications
- 6+ years of experience in analytics, marketing analytics, customer insights, growth analytics, or a related field.
- 1+ years of experience managing analysts or formally leading analytical teams or significant analytical workstreams.
- Strong proficiency in SQL, with the ability and willingness to independently perform hands-on analysis and review the work of others.
- Demonstrated experience measuring acquisition, lifecycle, engagement, retention, or reactivation programs.
- Strong understanding of A/B testing, experimental design, power analysis, metric selection, and statistical interpretation.
- Experience evaluating marketing incrementality and distinguishing causal impact from observational performance.
- Experience developing customer segments, behavioral audiences, or targeting strategies.
- Ability to translate business questions into structured analytical plans and actionable recommendations.
- Experience connecting marketing activity to downstream outcomes such as retention, revenue, margin, or customer lifetime value.
- Experience with Python or R for statistical analysis, automation, or predictive modeling.
- Familiarity with causal inference approaches beyond standard randomized experiments.
- Experience developing or evaluating propensity models, predictive audiences, or customer lifetime value frameworks.
- Strong data visualization and storytelling skills, with experience using tools such as Hex, Tableau, Looker, or Grafana.
- Demonstrated ability to communicate analytical findings and recommendations to cross-functional stakeholders.
- Experience balancing people management, stakeholder partnership, and hands-on analytical execution.
- Ability to independently manage multiple priorities in a fast-paced environment while escalating significant trade-offs or constraints appropriately.
Preferred Qualifications
- Experience working with lifecycle marketing, CRM, paid acquisition, promotional strategy, or cross-channel customer journeys.
- Familiarity with marketing technology platforms, audience activation tools, customer data platforms, and campaign orchestration systems.
- Experience with dbt, Git, GitHub, or modern analytics engineering workflows.
- Experience supporting multiple digital products or businesses with different customer journeys and monetization models.
- Experience partnering across Marketing, Product, and Analytics teams to translate insights into measurable business actions.
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $135,044-$159,000. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
Remote
Manager, User Analytics and Insights (Shoppability)
Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
As the Manager of Shoppability Analytics within our Expanded Core organization, you will lead a team supporting analytics across Fetch’s growing portfolio of commerce and shoppable experiences, including Shop, Card, Local Dining, and emerging strategic businesses.
Reporting to the Sr. Director of User Analytics & Insights, you will partner closely with General Managers, Product, Marketing, Finance, Engineering, and Analytics Engineering to help teams understand customer behavior, product performance, and business outcomes. You will ensure stakeholders have the insights, measurement frameworks, and analytical support needed to make informed product and business decisions.
This role combines people leadership with hands-on analytical leadership. You will manage and develop analysts, oversee high-priority analytical work, improve measurement practices, and help translate product and commercial questions into clear analytical plans.
You will be accountable for the quality, prioritization, and delivery of analytics within your team’s defined areas while partnering with the Sr. Director and business leaders on broader analytical strategy and portfolio priorities.
Role Responsibilities:
Analytics Delivery & Team Prioritization
- Lead analytical execution across assigned Shoppability products and business areas, ensuring the team delivers timely, rigorous, and actionable insights.
- Partner with the Sr. Director and business stakeholders to translate established business priorities into an analytical roadmap for the team.
- Prioritize analytical requests within the team based on business importance, urgency, analytical complexity, and available capacity.
- Translate product and commercial questions into structured analyses, measurement plans, and clearly defined deliverables.
- Ensure analysts connect their findings to customer and business outcomes rather than reporting metrics in isolation.
- Surface analytical risks, dependencies, and emerging opportunities to the Sr. Director and relevant business partners.
- Provide recommendations that help stakeholders evaluate product, customer, and commercial decisions within established business strategies.
Business Performance Insights
- Lead analysis of business performance across assigned areas, including revenue, expense, margin, customer growth, activation, engagement, retention, and relevant unit economics.
- Partner with Finance and business leaders to support operating metrics, forecasts, recurring business reviews, and performance narratives.
- Help stakeholders identify the customer and business drivers underlying changes in financial or operating performance.
- Analyze trade-offs among customer growth, incentive investment, engagement, retention, and profitability.
- Support evaluation of new commercial opportunities, partnerships, product launches, and investments through structured analysis and clearly articulated assumptions.
- Ensure recurring business reviews highlight meaningful trends, risks, opportunities, and potential actions rather than simply reporting results.
- Escalate material changes in performance or analytical findings that may require broader strategic or investment decisions.
Product and Customer Analytics
- Lead analysis of the customer journey across assigned products, including discovery, eligibility, onboarding, conversion, activation, repeat use, retention, and cross-product engagement.
- Partner with Product teams to define success metrics, diagnose funnel performance, identify customer friction, and measure roadmap initiatives.
- Guide development of customer segmentation and behavioral analyses that identify differences in customer intent, value, engagement, and product needs.
- Identify opportunities to improve product adoption, customer experience, personalization, and movement across Fetch experiences.
- Connect product engagement metrics to relevant customer and commercial outcomes.
- Ensure analytical findings are translated into clear recommendations that Product and business teams can incorporate into planning and prioritization.
- Partner with analysts and stakeholders to monitor whether implemented changes produce the expected customer and business outcomes.
Experimentation and Measurement
- Apply and reinforce established experimentation and measurement practices across supported Shoppability initiatives.
- Partner with Product and Marketing on hypothesis development, test design, power analysis, metric selection, execution, and interpretation.
- Review experiment designs and analytical plans to ensure they answer the intended business or product question.
- Help teams evaluate appropriate trade-offs between measurement rigor, speed, cost, and operational feasibility.
- Support measurement approaches for initiatives where traditional randomized testing is not practical.
- Translate experiment results into recommendations regarding whether programs, incentives, features, or experiences should be continued, modified, scaled, or discontinued.
- Capture and share learnings across supported products so teams can apply relevant insights to future decisions.
Data, Reporting, and Analytical Infrastructure
- Ensure stakeholders have reliable reporting and analytical resources for monitoring product, customer, and business performance.
- Oversee the development and maintenance of KPI dashboards, monitoring tools, recurring reporting, and analytical datasets used by supported teams.
- Partner with Analytics Engineering and Engineering to identify and resolve data quality, event tracking, business logic, and measurement issues.
- Establish clear documentation and quality expectations for analytical work produced by the team.
- Identify data and tracking gaps that limit analysis and partner with technical teams on requirements and prioritization.
- Improve repeatability and scalability by reducing unnecessary manual reporting and creating reusable analytical approaches.
- Promote strong use of SQL, visualization tools, experimentation methods, and statistical techniques across the team.
Team Leadership and Cross-Functional Influence
- Manage, coach, and develop analysts supporting Shoppability products and business areas.
- Set clear expectations for analytical quality, delivery, stakeholder partnership, communication, and ownership.
- Review analytical plans, SQL, experiment designs, dashboards, financial analyses, and recommendations produced by the team.
- Help analysts strengthen product judgment, commercial understanding, analytical problem-solving, and communication skills.
- Delegate work based on analyst capability, development goals, business priority, and workload.
- Provide regular feedback and coaching and support analysts in building development plans and progressing in their careers.
- Partner effectively with Product, Marketing, Finance, Engineering, Analytics Engineering, and business stakeholders within assigned areas.
- Manage competing requests within the team’s scope and escalate broader prioritization conflicts when trade-offs require senior leadership decisions.
- Create an environment where analysts share context, challenge assumptions constructively, and take accountability for the quality of their work.
- Support hiring, onboarding, and development of analytics talent as the team grows.
Minimum Qualifications
- 6+ years of experience in analytics, product analytics, business analytics, customer insights, strategy, or a related field.
- 1+ years of experience managing, formally leading, or mentoring analysts, with demonstrated ability to provide feedback and develop others.
- Strong proficiency in SQL and experience reviewing analytical work produced by others.
- Experience supporting analytics for a digital product, commerce business, financial product, marketplace, or customer-facing platform.
- Experience analyzing business performance using metrics such as revenue, expense, margin, growth, activation, engagement, retention, or unit economics.
- Strong product analytics experience, including funnels, activation, engagement, retention, segmentation, and roadmap measurement.
- Hands-on experience with A/B testing, experiment design, metric selection, and interpretation.
- Experience with Python or R for statistical analysis, automation, or modeling.
- Exposure to customer segmentation, predictive modeling, propensity modeling, lifetime value analysis, or causal inference techniques.
- Ability to translate defined product and commercial questions into structured analytical approaches.
- Demonstrated ability to use data to make recommendations and influence product or business decisions.
- Experience partnering cross-functionally with Product, Marketing, Finance, Engineering, or related teams.
- Experience developing or maintaining dashboards, analytical frameworks, recurring reporting, or trusted sources of truth.
- Strong data visualization and storytelling skills, with experience using tools such as Hex, Tableau, Looker, or Grafana.
- Ability to communicate analytical findings clearly to both technical and non-technical stakeholders.
- Ability to manage multiple priorities and analytical projects in a fast-paced environment.
Preferred Qualifications
- Experience in e-commerce, retail, fintech, card products, loyalty, marketplaces, local commerce, or affiliate businesses.
- Experience analyzing incentives, promotional economics, partner economics, pricing, or customer rewards.
- Experience with dbt, Git, GitHub, or modern analytics engineering workflows.
- Familiarity with digital event instrumentation, analytics tagging, and customer journey measurement.
- Experience partnering with Finance or business teams on forecasts, investment analyses, or business performance reviews.
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $135,044-$159,000. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
Remote
Lead Analyst, User Analytics & Insights (Performance Marketing)
Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
As the Lead Analyst, Performance Marketing Analytics within Expanded Core, you will serve as a senior analytical partner to our performance and paid marketing teams. Reporting to the Manager of User Analytics & Insights, you will help evaluate marketing effectiveness, diagnose performance trends, and translate data into recommendations that improve acquisition efficiency, customer quality, and long-term business value.
This is a highly hands-on individual contributor role requiring strong analytical depth, business judgment, and the ability to independently tackle ambiguous performance marketing questions. You will partner closely with Marketing and cross-functional teams to improve measurement, experimentation, reporting, and decision-making across user acquisition.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities:
Performance Marketing Analytics
- Serve as a senior analytical partner to Performance Marketing, Growth, Finance, and adjacent business teams.
- Analyze performance across key metrics including CAC, ROAS, LTV, conversion, retention, and downstream revenue.
- Diagnose changes in acquisition performance, identifying drivers across channel mix, media efficiency, audience composition, user quality, seasonality, and broader market dynamics.
- Support decisions around channel strategy, audience targeting, bidding, and budget allocation through rigorous analysis.
- Proactively identify opportunities to improve marketing efficiency and quantify expected business impact.
- Develop deep-dive analyses that move beyond reporting to explain why performance is changing and what actions should be taken.
Experimentation & Measurement
- Partner with Marketing on the design, execution, and analysis of A/B tests, holdouts, lift studies, and other incrementality tests.
- Apply appropriate statistical and analytical methods to evaluate marketing effectiveness when direct experimentation is not possible.
- Help improve measurement approaches across paid acquisition, balancing rigor, speed, and business needs.
- Evaluate performance across multiple measurement methodologies and clearly communicate limitations, trade-offs, and confidence levels.
Data & Storytelling
- Use SQL, Python, and visualization tools to independently conduct complex analyses across user-, campaign-, and event-level datasets.
- Build and maintain scalable reporting and analytical frameworks that provide clear visibility into marketing performance.
- Partner with Analytics Engineering and Data Science to improve data quality, measurement inputs, and reusable analytics infrastructure.
- Translate complex analytical findings into clear, persuasive business narratives and recommended next steps.
- Present insights to senior stakeholders and influence decisions through a strong understanding of both the data and the underlying business.
- Mentor junior analysts and contribute to best practices across the analytics team.
Minimum Qualifications
- 7+ years of experience in analytics, marketing analytics, growth analytics, data science, or a related quantitative field.
- Significant hands-on experience supporting performance marketing or paid media.
- Advanced proficiency in SQL and experience using Python or R for analysis.
- Strong understanding of performance marketing metrics including CAC, ROAS, LTV, conversion, and retention.
- Experience with Marketing Mix Modeling (MMM) and Multi-Touch Attribution (MTA).
- Experience with experimentation, incrementality measurement, and A/B testing.
- Experience analyzing large-scale user-, campaign-, and conversion-level datasets.
- Exposure to customer segmentation, predictive modeling, propensity modeling, lifetime value analysis, or causal inference techniques.
- Strong data visualization and storytelling skills, with experience using tools such as Hex, Tableau, Looker, or Grafana.
- Proven ability to take ambiguous business questions, define an analytical approach, and translate findings into actionable recommendations.
- Demonstrated ability to influence cross-functional stakeholders and communicate complex analytical concepts to non-technical audiences.
- Strong analytical storytelling and presentation skills.
Preferred Qualifications
- Experience with causal inference or advanced marketing measurement techniques.
- Familiarity with major paid media ecosystems such as Meta, Google, TikTok, Apple Search Ads, or programmatic advertising.
- Experience with mobile app or digital consumer acquisition.
- Familiarity with dbt, Git/GitHub, and modern analytics engineering workflows.
- Experience working in a fast-paced consumer, marketplace, gaming, or e-commerce environment.
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $148,723-$174,968. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
Remote
People Experience
Staff Program Manager, Data Analytics
Remote
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
Fetch has the raw material for strong People analytics and none of the structure that makes it trustworthy. Definitions differ from one system to the next, nothing is governed, and every answer gets rebuilt by hand. This role builds the structure and owns it.
The Program Manager for Data & Analytics sets the strategy for how People Experience governs, models, and reports on its data, and architects the foundation that every People metric, dashboard, and AI agent reads from. This is a strategic, high-agency role. The person defines the data governance model, designs the semantic layer, and establishes the analytics products People leadership and the business use to make decisions.
This is also a hands-on role. People Experience is a lean team building from zero to one, so the person who sets the strategy is the same person who builds the first version of it. They do the strategic work and the in-the-weeds work, writing the SQL and standing up the first models and dashboards themselves. Part of the job is building the program and its operating model so it can grow, designing for scale from the start so the function can add resourcing as the work matures.
The work is two-track by design. Every model, definition, and report answers a real operational question today and establishes the governed, machine-readable foundation that Fetch's AI and automation build on next.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Data & Analytics Platform Responsibilities:
Strategy & Program Leadership
- Translate the PX Operations objectives into a multi-quarter strategy and roadmap for People data and analytics, and own its delivery
- Define the operating model for the program (how requests come in, how work gets prioritized, how the program runs and reports on itself)
- Own the architecture and build-versus-buy decisions for the data and analytics stack
- Represent People data and analytics to PX leadership and cross-functional partners, and set the standards other teams work to
- Build the program and its operations to scale, so resourcing can be added as demand grows
Data Governance & Standards
- Define the data governance framework for the People data PX owns (e.g. definitions, ownership, quality criteria, access and retention policies)
- Build the business glossary and data catalog, the canonical definitions for every People metric, field, and entity (e.g. what "headcount," "attrition”, "start date" mean and the sources of truth for each)
- Establish clear owners for each data domain and the mechanism for how a data-quality issue gets raised, routed and resolved.
- Set the quality criteria that define accurate, complete and current data and stand up the monitoring that tracks data and governance health over time.
- Set the privacy, retention and regulatory posture for People data working with legal on requirements.
- Hold the owners of adjacent source systems accountable to our data standards.
Data Architecture & Modeling
- Build and maintain the data models and schemas for People data and the events that change them.
- Define and govern the authoritative records for core People entities.
- Maintain data lineage and mapping (i.e. the traceable path from each system of record, how it’s transformed and when it’s consumed).
- Build the consolidated data layer and the semantic layer that reporting and AI read from (i.e. metrics and dimensions defined once, so every dashboard and every agent reads the same governed definition).
- Lead the design of a modular, multi-table architecture that unblocks point-in-time snapshots, new sources and finer-grained access to the platform.
Data Operations
- Serve as the central point of contact for People data and reporting requests, triage, route, and track them to resolution.
- Product-manage the lifecycle of PX's data solutions through intake, prioritization, roadmap, adoption, and performance.
- Operate access management to ensure teams and partners can get the right data at the right time.
- Maintain the operational backlog and working state of the program including the request queue, the data-product roadmap, etc.
Data Enablement & Literacy
- Build the data literacy program, delivering training and resources that raise the function's ability to read, interpret, and work with data.
- Partner with PX teams to ask better questions of their data and build a data-informed culture.
- Expand self-service adoption helping teams get value from the dashboards and tools.
Reporting & Analytics
- Build and maintain People operational reporting products and self-service tools
- Build the operational metrics that show how PX itself is performing (e.g. service levels, cycle times, system and governance health, etc.)
- Partner with PX teams on deeper analysis and analytics consultation that surfaces meaningful insights
- Build toward advanced and predictive analytics (i.e. modeling and data science that anticipate and explain) as the foundation matures enough to support it.
Minimum Requirements:
- Experience in data and analytics, analytics engineering, data governance, or a related discipline, with a track record of building data foundations or analytics functions from the ground up
- Deep experience with data modeling and architecture (schemas, semantic or metrics layers, master and reference data, lineage)
- Hands-on expertise writing SQL and building data models, reporting products, and dashboards
- Experience defining and running data governance (definitions, ownership, quality, access, privacy)
- Experience turning ambiguous business questions into governed metrics and analytics products people trust
- Experience standing up a data governance or people analytics function
- Experience with People or HR data
- Familiarity with the data foundations AI and automation build on (semantic layers, machine-readable definitions, agent-consumable data)
- Experience leading or mentoring a team
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $182,750-$215,000. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
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